TAPI (through 1.5 software) Installation Instructions Technical Support Web Site: http://208.141.100.36 (registration is required)
This manual has been developed by NEC America. It is intended for the use of its customers and service personnel, and should be read in its entirety before attempting to install or program the system. Any comments or suggestions for improving this manual would be appreciated. Forward your remarks to: NEC America, Inc. Corporate Networks Groups 4 Forest Parkway Shelton, CT 06484 cng.nec.com Nothing contained in this manual shall be deemed to be, and this manual does not constitute, a warranty of, or representation with respect to, any of the equipment covered. This manual is subject to change without notice and NEC America has no obligation to provide any updates or corrections to this manual. Further, NEC America also reserves the right, without prior notice, to make changes in equipment design or components as it deems appropriate. No representation is made that this manual is complete or accurate in all respects and NEC America shall not be liable for any errors or omissions. In no event shall NEC America be liable for any incidental or consequential damages in connection with the use of this manual. This document contains proprietary information that is protected by copyright. All rights are reserved. No part of this document may be photocopied or reproduced without prior written consent of NEC America. 2002 by NEC America. All Rights Reserved Printed in U.S.A.
TAPI Functions The following TAPI functions are supported by the system using any NEC TAPI software. Refer to pages 2 and 3 for additional commands supported by newer TAPI and system software. TSPI_PROVIDERCONFIG TSPI_PROVIDERINIT TSPI_PROVIDERINSTALL TSPI_PROVIDERREMOVE TSPI_PROVIDERSHUTDOWN TSPI_LINEANSWER TSPI_LINECLOSE TSPI_LINECLOSECALL TSPI_LINECONDITIONALMEDIADETECTION TSPI_LINECONFIGDIALOG TSPI_LINEDIAL TSPI_LINEDROP TSPI_LINEGETADDRESSCAPS TSPI_LINEGETADDRESSID TSPI_LINEGETADDRESSSTATUS TSPI_LINEGETCALLADDRESSID TSPI_LINEGETCALLINFO TSPI_LINEGETCALLSTATUS TSPI_LINEGETDEVCAPS TSPI_LINEGETID TSPI_LINEGETLINEDEVSTATUS TSPI_LINEGETNUMADDRESSIDS TSPI_LINEMAKECALL Page 1
TAPI Functions TSPI_LINENEGOTIATETSPIVERSION TSPI_LINEOPEN TSPI_LINESETAPPSPECIFIC TSPI_LINESETDEFAULTMEDIADETECTION TSPI_LINESETMEDIAMODE TSPI_LINESETSTATUSMESSAGES The following TAPI features are only supported with: TAPI version 1.00.03 or higher 384i software 3.07.12 or higher OR 124i software 4.02 Base/4.02 EXCPRU or higher OR 28i software 5.00 or higher OR Any 124i Commonized, 124i Enhanced or 704i software Page 2 TSPI_LINEBLINDTRANSFER TSPI_LINECOMPLETETRANSFER TSPI_LINEFORWARD TSPI_LINEGETEXTENSIONID TSPI_LINEHOLD TSPI_LINENEGOTIATEEXTVERSION TSPI_LINEPARK TSPI_LINEPICKUP TSPI_LINEPREPAREADDTOCONFERENCE
TAPI Functions TSPI_LINESELECTEXTVERSION TSPI_LINESETUPCONFERENCE TSPI_LINESETUPTRANSFER TSPI_LINEUNHOLD TSPI_LINEUNPARK The following TAPI features are supported only with: TAPI version 1.5 or higher 384i software 4.00.14 or higher OR 28i/124i Commonized 6.00.01 or higher OR Any 124i Enhanced or 704i software TSPI_LINEREDIRECT TSPI_LINESWAPHOLD Page 3
System Requirements When Using TAPI with the ONYX IV, ONYX VS and DS01 Systems The TAPI feature requires a PC Interface (P/N 88405) and NEC's TAPI Driver (P/N 94000). As there are several different versions of the TAPI driver, make sure to install the correct version for the ONYX system (version 1.02.02, #048-117-**). In addition, the system software must be Y3.00 or higher for ONYX IV and AUX module software 03.00 or higher for ONYX VS and DS01 systems. Note: With the ONYX VS or DS01 systems, phone programming can not be used to enable the TAPI feature. The following prompts must be enabled in terminal programming. The PCI requires the following configuration: E2 - Extension Circuit Type Station type must be configured as a TAPI device, type 02. Set the prompt Local HF to NO, and set TAPI Phone to YES. ED - Trunk Control, Ring Control Allow ringing on all the desired lines. E8 - Line Access Options, Ringing Line Preference Enable Ringing Line Preference. EF - Incoming Voice Call Through Telephone Speaker Voice Announce should be disabled. In TAPI mode, this will enable Caller ID Pop Ups on Intercom calls. QE - Automatic Handsfree Automatic Handsfree should be set to No (disabled). Page 4
System Requirements When Using TAPI with the i-series Systems The TAPI feature requires a 24 or 32-button telephone (P/N 926xx, 922xx, or 920xx) or the i-series 28 or 34-button telephones (P/N 927xx) with a DCI-A RS-232-C DCI Module (P/N 92266) in addition to NEC s TAPI Driver (P/N 94000). As there are several different versions of the TAPI driver, make sure to install the correct one. The 384i system (software 3.07.12-4.00.14), the 28i system (software 5.x), or the 124i system (software 4.02-5.x Base/EXCPRU) should use the 1.00.03 TAPI driver (labeled #048-128-**). The TAPI driver 1.5 or higher is a 32-bit program and must be used with Windows 95 or higher. The TAPI 1.5 version is only available for the 384i system using software 4.00.14 or higher, the 28i/124i using Commonized 6.00.08 or higher, or any version of the 124i Enhanced or 704i software. The telephone system must have the following items programmed in order for the TAPI feature to function correctly. If you wish to have Caller ID Pop-Ups, you must also program Caller ID (refer to thei-series Software Manual (P/N 92000SWGxx) for programming information. 0419 - Class of Service, Item 11: TAPI Auto Idle Mode For each Class of Service using TAPI, enter 1 to allow the system to recognize the newer TAPI driver software (1.5 or higher). When using older TAPI software, set this option to 0. 1006 - Programming Function Keys Assign a Telemarketing Dial key (code 1045) to the DCI keyset. Note: When using the DCI for TAPI dialing, this key must be lit in order for the call to dial using the telephone. TAPI Software 1.5 or higher: This option is not needed and the key should be undefined. If the key is left on the telephone and it is pressed, the TAPI driver will revert to the old version of the driver. Page 5
System Requirements 1201 - DCI Setup For Register Type 1 - S Register 65 Baud Rate (Baud_Rate) = 6 (9600 bps) Stop Bit (Stop_Bit) = 0 (1 stop bit) Data Bits (CHAR_LEN) = 1 (8 data bits) Parity = 0 (no parity) For Register Type 1 - S-Register 66 Request to Send Control (RS_Timing) = 0 (Enabled) Data Terminal Ready (ER_Timing) = 0 (Enabled) Carrier Detect (CD_Timing) = 1 (Disabled) Flow Control (Flow_Cont) = 2 (XON/XOFF enabled) With TAPI software 1.5 or higher only: 0514 - Service Code Setup (Part B), Item 70: TSPI Driver Start Code The system uses the code entered here to activate the TAPI mode for the telephones. This code must be the same in both the Telephony application (From within the Window s Control Panel, select the AT Mode Telephony SP driver and click SETUP) and the TAPI software application (such as ACT!). The TAPI driver sends the NAMTIS start code to the DCI and places the telephone in TAPI mode. If the telephone being used is a display set, the display will momentarily show TAPI ACTIVATED when the TAPI application is opened. [Default=894] 0514 - Service Code Setup (Part B), Item 71: TSPI Driver End Code The system uses the code entered here to deactivate the TAPI mode for the telephones. This code must be the same in both the Telephony application (From within the Window s Control Panel, select the AT Mode Telephony SP driver and click SETUP) and the TAPI software application (such as ACT!). The TAPI driver sends the NAMTIS end code to the DCI and removes the phone from TAPI mode. If the telephone being used is a display telephone, the display will momentarily show TAPI UNACTIVATED when the TAPI application is closed. [Default=895] Page 6
Windows Release 3.1 Installation Installing the TAPI Driver The TAPI driver, either version 1.02.02 or 1.00.03, must be installed in Microsoft Windows 3.1 or Windows 95. When using the TAPI version 1.5, Windows 95 or higher is required. The following displays are seen with the TAPI version 1.00.03 with Windows 3.1. (For Windows 95/98 refer to page 17; for Windows NT/2000/XP refer to page 28.) Note: Before upgrading a previously installed version of the TAPI driver, you must shut down all TAPI applications using the driver before proceeding. 1. When the Windows program is started, usually the first window seen is the Program Manager. Page 7
Installation Windows Release 3.1 2. Click on FILE and the following list of commands is displayed. 3. Click on RUN. The RUN dialog box is displayed. Your computer should have either an A or B 3 1/2 disk drive. Put your TAPI driver disk in the appropriate drive. In the RUN command line, enter the disk drive letter followed by :\setup. Click on OK or press enter. In the example below, the disk is inserted into the B drive. Page 8
Windows Release 3.1 Installation 4. The computer will then automatically start the installation program. The following message displays allowing you to continue with the installation or abort the procedure if required. Click on OK to continue or CANCEL to quit. 5. When the installation of the TAPI driver is complete, click OK when you see the following screen: Page 9
Installation Windows Release 3.1 6. The installation program is finished. Click on OK. If this installation is an upgrade of a previously installed version of the same driver, your installation is complete. If this is a new installation of the driver, you must proceed to the Control Panel. The computer will automatically display the CON- TROL PANEL window allowing you to edit the TELEPHONY options once you have clicked on OK. 7. From the Control Panel, double click on the TELEPHONY icon. The following screen is displayed. Page 10
Windows Release 3.1 Installation 8. Click on DRIVER SETUP. This will display any telephony drivers that are currently installed. Click on ADD. The screen displays any drivers available for installation. Click on the TAPI driver (if upgrading, make sure to select the correct version of the driver) and then click on ADD. Page 11
Installation Windows Release 3.1 9. The NTKSP CONFIGURATION screen displays allowing you to change information used with the driver. It also allows you to name the line to which the PCI/DCI is attached. Page 13-14 describes each item. The list includes items displayed within various TAPI driver versions, so not all items may be applicable to your version. Page 12
Windows Release 3.1 Installation Additional Initialization String: If you want to issue additional commands before dialing each voice call, enter the AT command string into this field. It is not necessary to include the leading AT characters in the string; the driver provides them for you. This procedure is generally not required. Dial Using Pulse Mode: Used only for testing. Do Not Use Internal Initialization String: If you want to prevent the driver from sending part of its normal initialization string, check this box. Communications Port: Select the port to which the PCI (ONYX/DS01) or DCI (i-series) is attached. Enable Manual Call Progress Dialing During Call: When placing a call, a CALL STATUS screen can appear allowing you to talk or disconnect the call if busy or no answer. This option is enabled by checking this box. Line Name: Set the name by which the line is identified in Windows Telephony applications, select the LINE NAME field and type the name. Max. Conf. Number: This field determines the maximum number of calls that can be conferenced together on a TAPI call. Page 13
Installation Windows Release 3.1 PBX Service Codes: This screen also allows changes to the PBX Service Codes. Generally, unless these items have been changed in your system, these should remain unchanged. Phone Number: For accurate call logging, enter the phone number assigned to the line that is attached to the PCI/DCI. Speed (DTE Rate): This field allows you to select the baud rate at which dialing commands will be sent. Note that the ONYX IV, VS and DS01 systems require a baud rate of 2400. The i-series systems can be any baud rate, but the DCI s baud rate must be set to the same rate. Click OK when you are finished with your settings to save them to disk then click on CLOSE to return to the Telephony window. Page 14
Windows Release 3.1 Installation 10. If your telephone system requires that you dial an access code to obtain an outside line, enter the code in LOCATION SETUP. The screen displays a list of all the available locations. 11. If you wish to use the DEFAULT LOCATION, click on EDIT. If you wish to add a new location, click on ADD. The following screen displays. 12. Edit the location name or, if adding a new location, enter the name for the new location. Enter the required access code for local calls and long distance calls. For the AREA CODE field, enter your local area code. Page 15
Installation Windows Release 3.1 13. Optional At this point, you can enter information for a Toll List. This is a list of toll prefixes for the current location. (In the number 203-926-5400, 926 is the prefix number.) Each location has a toll list available. When a number would otherwise be treated as a local call, the toll list is checked to see if the prefix of the number to be dialed is in the list. If it is, the number is dialed as though it were a long distance call. Note: If your telephone company requires the area code to be dialed for instate long distance calls, enable the option INSERT AREA CODE WHEN DIALING TOLL PREFIX. Refer to the on-line HELP menu for further information on Toll Lists. 14. Optional A calling card entry creates a sequence of numbers to be dialed on a particular call. This is not limited to just calling card numbers. It could also be used as an alternative procedure for direct dialing without a calling card number. If a card number is specified, it is kept in a scrambled form and is not displayed in its unscrambled form in order to protect your card number. Refer to the on-line HELP menu for further information on calling cards. 15. If no additional options are required, click on OK from the ADD/EDIT LOCATION screen, click on CLOSE in both the LOCATIONS screen and TELEPHONY screen. Page 16
Windows 95/98 Release Installation Installing the TAPI Driver The TAPI driver, either version 1.02.02 or 1.00.03, must be installed in Microsoft Windows 3.1 or Windows 95. When using the TAPI version 1.5, Windows 95 or higher is required (For Windows NT/2000/XP instructions, refer to page 28). The following displays are seen with Windows 95/98. Note: Before upgrading a previously installed version of the TAPI driver, you must shut down all TAPI applications using the driver before proceeding. 1. Click on START from the main Window screen. The following screen is displayed. 2. Click on RUN. The RUN dialog box is displayed. Your computer should have either an A or B 3 1/2 disk drive. Put your TAPI driver disk in the appropriate drive. In the RUN command line, enter the disk drive letter followed by :\setup. Click on OK or press enter. In the example following, the disk is inserted into the A drive. Page 17
Installation Windows 95/98 Release 3. The computer will then automatically start the installation program. The following message displays allowing you to: TAPI Software 1.02.02 or 1.00.03: Continue with the installation or abort the procedure if required. Click on OK to continue or CANCEL to quit. TAPI Software 1.5 or higher: Select the language for the program. From the drop-down list, select the desired language and then click OK. Page 18
Windows 95/98 Release Installation 4. When the installation of the TAPI driver is complete, click OK or NEXT when you see the following screen: TAPI 1.02.02 or 1.00.03 Software TAPI 1.5 Software 5. When the installation program completes, the following window will be displayed. Click on OK. Page 19
Installation TAPI 1.02.02 or 1.00.03 Software Windows 95/98 Release TAPI 1.5 Software - For first time installation, you must proceed to the CONTROL PANEL window (which is automatically displayed). Double-click on the TELEPHONY icon to proceed. - If this installation is an upgrade of a previously installed version of the same driver, your installation is complete. You can close the CONTROL PANEL window and then click on OK. You must proceed to the TELEPHONY setup in Step 6. Page 20
Windows 95/98 Release Installation 6. From the CONTROL PANEL (START - SETTINGS - CONTROL PANEL), double-click on the TELEPHONY icon. (For Windows 98, click on the TELEPHONE DRIVERS tab.) The following screen is displayed. 7. If the TAPI driver is not listed, click on ADD. This will display any telephony drivers that are currently installed. (The 1.00.03 TAPI driver will appear similar to 384i/124i TAPI SP V1.xx.xx, the 1.02.02 driver will look similar to AT Mode Telephony SP, while the 1.5 TAPI driver will appear as NAMTIS Service Provider.). Select the correct TAPI driver and click ADD. Page 21
Installation Windows 95/98 Release 9. The CONFIGURATION screen displays allowing you to change information used with the driver. It also allows you to name the line to which the PCI/DCI is attached. Refer to page 24-25 for a description of each item. The list describes items displayed within various TAPI driver versions, so not all items may be applicable to your version. Additional Initialization String: If you want to issue additional commands before dialing each voice call, enter the AT command string into this field. It is not necessary to include the leading AT characters in the string; the driver provides them for you. This procedure is generally not required. Page 22 TAPI 1.02.02 or 1.00.03 Software
Windows 95/98 Release Installation Note: With the TAPI 1.5 software, the NAMTIS START SERVICE CODE and NAMTIS END SERVICE CODE must match the entry within the telephone system programming (Program 0514 - Service Code Setup (Part B), Item 70: TSPI Driver Start Code [Default:894] and Program 0514 - Service Code Setup (Part B), Item 71: TSPI Driver End Code [Default:895]). Not Currently Available Not Currently Available TAPI 1.5 Software Page 23
Installation Windows 95/98 Release Block Call Information: Determine which type of calls the program should block Caller ID information: outgoing, incoming, internal, or by trunk number. For trunks, enter the trunk numbers not to receive Caller ID information. With this option, NOTI- FY CALL INFORMATION must be set to 1 or 2. Dial Using Pulse Mode: Used only for testing. Do Not Use Internal Initialization String: If you want to prevent the driver from sending part of its normal initialization string, check this box. Communications Port: Select the port to which the PCI (ONYX/DS01) or DCI (i-series) is attached. Enable Manual Call Progress Dialing During Call: When placing a call, a CALL STATUS screen can appear allowing you to talk or disconnect the call if busy or no answer. This option is enabled by checking this box. Line Name: Set the name by which the line is identified in Windows Telephony applications, select the LINE NAME field and type the name. For example, if ACT! is used, in the dialer preferences, the Modem or Line Name option would display the line name entered here as a selection. Max. Conf. Number: This field determines the maximum number of calls that can be conferenced together on a TAPI call. Page 24
Windows 95/98 Release Installation NAMTIS End Service Code: The system uses the service code entered here to deactivate the TAPI mode for the telephone when the TAPI application is closed. This service code must match the entry within the telephone system programming (Program 0514 - Service Code Setup (Part B), Item 71: TSPI Driver End Code [Default:895]). NAMTIS Start Service Code: The system uses the service code entered here to activate the TAPI mode for the telephone when the TAPI application is opened. This service code must match the entry within the telephone system programming (Program 0514 - Service Code Setup (Part B), Item 70: TSPI Driver Start Code [Default:894]). Notify Call Information: Determine when the TAPI application should be provided Caller ID information. PBX Service Codes: This screen also allows changes to the PBX Service Codes. Generally, unless these items have been changed in your system, these should remain unchanged. Phone Number: For accurate call logging, enter the phone number assigned to the line that is attached to the PCI/DCI. Speed (DTE Rate): This field allows you to select the baud rate at which dialing commands will be sent. Note that the ONYX IV, VS and DS01 systems require a baud rate of 2400. The i-series system can be any baud rate, but the DCI s baud rate must be set to the same rate. Click OK when you are finished with your settings to save them to disk. Page 25
Installation Windows 95/98 Release 9. Click on DIALING PROPERTIES. For first time installations only, you ll see the following screen. Choose the country you are in, area/city code, access number to obtain an outside line, and whether the phone system uses tone or pulse dialing. (The tone/pulse option should normally be left at tone.) Click on OK. For upgrades or changes to the LOCATION option, the following screen displays. Page 26
Windows 95/98 Release Installation 10. If you re adding a new location, click on NEW. You can then enter a name for the new location. Enter the name and click OK. Make any necessary entries for area code, country, access code, etc. 11. Optional At this point you can enter information for calling cards. A calling card entry creates a sequence of numbers to be dialed on a particular call. This is not limited to just calling card numbers. It could also be used as an alternative procedure for direct dialing without a calling card number. Refer to the on-line HELP menu for further information on calling cards. 12. To exit, click on OK or Close until you have exited to the CONTROL PANEL. Double-click in the upper left hand corner of the CONTROL PANEL to close the window, then click OK at the INSTALL EXIT screen. Page 27
Installation Windows NT/2000/XP Release Installing the TAPI Driver The TAPI driver, either version 1.02.02 or 1.00.03, must be installed in Microsoft Windows 3.1 or Windows 95. When using the TAPI version 1.5, Windows 95 or higher is required. When using Windows NT, the Microsoft Windows NT Service Pack 4 or higher must be installed prior to installing the TAPI driver. (For Windows 95/98 instructions, refer to page 17.) Depending on which version of Windows software you are using, your screens may appear slightly different. Where there are major differences, two graphics are displayed. Note: Before upgrading a previously installed version of the TAPI driver, you must shut down all TAPI applications using the driver before proceeding. 1. Click on START from the main Window screen. The following screen is displayed. Windows NT/2000 Windows XP Page 28
Windows NT/2000/XP Release Installation 2. Click on RUN. The RUN dialog box is displayed. Your computer should have either an A or B 3 1/2 disk drive. Put your TAPI driver disk in the appropriate drive. In the RUN command line, enter the disk drive letter followed by :\setup. Click on OK or press enter. In the example following, the disk is inserted into the A drive. 3. The computer will then automatically start the installation program. The following message displays allowing you to select the language for the program. From the drop-down list, select the language desired and then click OK. Page 29
Installation Windows NT/2000/XP Release 4. When the installation of the TAPI driver is complete, click NEXT when the following screen appears: 5. The NAMTIS Service Provider Configuration screen appears allowing you to change information used with the driver. It also allows you to name the line to which the PCI/DCI is attached. Refer to page 31-32 for a description of each item. Note: The NAMTIS START SERVICE CODE and NAMTIS END SERVICE CODE must match the entry within the telephone system programming (Program 0514 - Service Code Setup (Part B), Item 70: TSPI Driver Start Page 30
Windows NT/2000/XP Release Installation Code [Default:894] and Program 0514 - Service Code Setup (Part B), Item 71: TSPI Driver End Code [Default:895]). Not Currently Available Not Currently Available Block Call Information: Determine which type of calls the program should block Caller ID information: outgoing, incoming, internal, or by trunk number. For trunks, enter the trunk numbers not to receive Caller ID information. With this option, NOTIFY CALL INFORMATION must be set to 1 or 2. Communications Port: Select the port to which the DCI is attached. Line Name: Set the name by which the line is identified in Windows Telephony applications, select the LINE NAME field and type the name. Page 31
Installation Windows NT/2000/XP Release NAMTIS End Service Code: The system uses the service code entered here to deactivate the TAPI mode for the telephone when the TAPI application is closed. This service code must match the entry within the telephone system programming (Program 0514 - Service Code Setup (Part B), Item 71: TSPI Driver End Code [Default:895]). NAMTIS Start Service Code: The system uses the service code entered here to activate the TAPI mode for the telephone when the TAPI application is opened. This service code must match the entry within the telephone system programming (Program 0514 - Service Code Setup (Part B), Item 70: TSPI Driver Start Code [Default:894]). Notify Call Information: Determine when the TAPI application should be provided Caller ID information. Phone Number: For accurate call logging, enter the phone number assigned to the line that is attached to the PCI/DCI. Speed (DTE Rate): This field allows you to select the baud rate at which dialing commands will be sent. Note that the ONYX IV, VS and DS01 systems require a baud rate of 2400. The i-series system can be any baud rate, but the DCI s baud rate must be set to the same rate. Click OK when you are finished with your settings to save them to disk. Page 32
Windows NT/2000/XP Release Installation 6. When the installation program completes, the following window will be displayed. Click on OK. 7. Verify that the TAPI driver is installed correctly and is using the proper settings by: Windows NT: Double-clicking the TELEPHONY icon from within the CONTROL PANEL (START - SETTINGS - CONTROL PANEL). Windows 2000: Selecting MY LOCATION from within the CON- TROL PANEL and clicking EDIT (START - SET- TINGS - CONTROL PANEL - PHONE & MODEM OPTIONS - DIALING RULES - EDIT). Windows XP: Double-clicking the PHONE AND MODEM OPTIONS from within the CONTROL PANEL and clicking EDIT (START - CONTROL PANEL - PRINTERS AND OTHER HARDWARE - PHONE AND MODEM OPTIONS - DIALING RULES - EDIT). The following screen is displayed. Page 33
Installation Windows NT/2000/XP Release Windows NT Server 4.0 Software Windows 2000 and XP Software 15. Make sure the correct dialing preferences are selected, including the access number to obtain an outside line, and whether the phone system uses tone or pulse dialing. (The tone/pulse option should normally be left at tone.) Click OK. 16. Windows NT: Click on the TELEPHONY DRIVERS tab to see that the NAMTIS Service Provider is installed. Windows 2000 and XP: Select the ADVANCED tab to see that the NAMTIS Service Provider is installed. Page 34
Windows NT/2000/XP Release Installation Windows NT Server 4.0 Software Windows 2000 and XP Software Page 35
Installation Windows NT/2000/XP Release 10. If the driver is not listed as above, click on ADD. This will display any telephony drivers that are currently installed. (The 1.5 TAPI driver will appear as NAMTIS Service Provider.). Select the TAPI driver and click ADD. 11. To exit, click OK until you have exited to the CONTROL PANEL. Click in the upper right-hand corner of the CONTROL PANEL to close the window. Page 36
NEC America, Inc., Corporate Networks Group 4 Forest Parkway, Shelton, CT 06484 Tel: 800-365-1928 Fax: 203-926-5458 cng.nec.com Other Important Telephone Numbers Sales:....................................203-926-5450 Customer Service:...........................203-926-5444 Customer Service FAX:.......................203-926-5454 Technical Service:...........................203-925-8801 Discontinued Product Service:..................900-990-2541 Technical Training:...........................203-926-5430 Emergency Technical Service (After Hours)........203-929-7920 (Excludes discontinued products)
*94000INS04* 94000INS04 NEC America Inc., Corporate Networks Group 4 Forest Parkway, Shelton, CT 06484 TEL: 203-926-5400 FAX: 203-929-0535 cng.nec.com April 2002 Printed in U.S.A.