Solution made in Germany. Handbook Version istore.icross.de contact:

Solution made in Germany icross TELEFON Handbook Version 1.0.6 icross SOFTWARE GmbH istore.icross.de contact: telefon@icross.de

Thank you! We are pleased that you chose our icross TELEFON and are grateful for your confidence! You made the right decision. In these instructions you will find all necessary information on the use of the icross TELEFON for kids and seniors. icross TELEFON What is that? Consists of a fully adequate smartphone with the operating system Android Plus the icross TELEFON System Software Copyright 2017 icross SOFTWARE GmbH 1

Content Table of contents TABLE OF CONTENTS... 2 1. PRECONDITIONS AND HINTS BEFORE PUTTING INTO SERVICE... 3 2. OVERVIEW OF THE ICROSS SYSTEM SOFTWARE... 5 3. MAIN MENU... 6 4. RECOMMENDED SECURITY SETTINGS... 7 5. CONFIGURATION (SAMPLE)... 8 5.1 USER INFORMATION... 8 5.2 APPS... 9 5.3 SETTINGS... 10 5.4 FEATURES... 11 5.5 BATTERY WARNINGS... 12 5.6 SOS FEATURE... 13 5.7 CARE FEATURE ( SORG FUNKTION )... 14 5.8 THIEVERY PROTECTION... 15 5.10 TIME LOCK... 16 5.11 UPDATE... 17 6. ADD CONTACTS... 18 7. MISSED CALLS... 20 8. ANDROID... 21 9. IMPORT AND EXPORT CONTACTS VIA... 22 SIM CARD... 22 10. SENDING SMS... 24 QUESTIONS?... 25 ADDRESS BOOK FOR 6 CONTACTS... 26 Copyright 2017 icross SOFTWARE GmbH 2

Content 1. Preconditions and hints before putting into service In order to provide safe and proper use of this device, please read these instructions carefully before putting the device into service. Descriptions are based on the standard settings of this device. In order to put your smartphone into service you will need a working SIM card from any mobile telephone service provider. We recommend you to get a flatrate contract since low credit on a prepaid card could lead to restrictions in the use of telephony, SOS and Care feature. Using the telephony, internet, SOS and Care feature (SMS) can cause charges at your provider! The icross SOFTWARE GmbH does not incur liability for charges of any kind that are caused by the use of your device! For further information on charges at home and abroad please contact with your provider! If you already have a SIM card we will recommend you to carry out a data backup. The icross SOFTWARE GmbH does not incur liability for data loss! Please make sure that you keep your PIN and PUK number of your SIM card. Copyright 2017 icross SOFTWARE GmbH 3

Preconditions For a flawless useability of your smartphone we recommend you to look for a provider that guarantees good network coverage. Use only batteries, battery chargers and accessories that are authorized by the manufacturer! It is recommended to charge the battery of your smartphone before putting into service. Please remind that the network coverage, whether you are inside or outside a building, depends on your location! The function "mobile data" is switched off by the factory to avoid unwanted costs. Please don t ever carry out any update for the operating system Android since it could cause problems with the icross System Software! We recommend you to have a working internet connection on your device so that your family and friends can easily locate you. The battery life of your device will be restricted by the use of mobile data. By pushing long the option key the multitasking view will open up and show all the previous used apps. Please don t use the Android function Factory reset. You will lose data and the icross TELEFON application! Copyright 2017 icross SOFTWARE GmbH 4

2. Overview of the icross System Software Just tap: Sends a message with your location (GPS) via SOS feature. Tap again to send an emergency message to one or two call numbers. Just tap: You can choose up to 6 favorite people that will be shown on your main screen with a big photo. Tap and push long to call. Just tap: Flashing logo in case of missed calls. Just tap: Main menu Battery condition Just tap: To switch on camera. Just tap: To switch on flashlight. Just tap: If you don t determine any contact for the last tile on your main screen it will show the weather at your location. Copyright 2017 icross SOFTWARE GmbH 5

3. Main menu In order to operate settings push the three shown dots at the upper right frame. Thereby you will get access to a menu which will offer you many different menu items: Keypad: Opens keypad to dial call numbers. Configuration: Allows personalized settings on your device. (Chap. 5) Manage contacts: Opens the phone book with your contacts. (Chap. 6) Start apps: Allows to start all selected applications (apps). (Chap. 5.2 ) Order contacts: Allows the collocation of (max. 6) favorite contacts on your main screen. Query credit: Shows you the remaining amount of credit on our prepaid card. By shortly pressing your device, it will read the amount of credit to you. Info: Opens the legal details of icross Software GmbH, as well as terms and conditions and terms of a license. Exit: Shuts the icross System Software and leads you to the Android main screen. Copyright 2017 icross SOFTWARE GmbH 6

4. Recommended security settings Complete security: bocking of the system settings and of the access to Android. [Set password (Chap. 5.3)] SOS feature (Chap. 5.6) Security of your child Care feature ( Sorg Funktion ) [SMS tracking (Chap. 5.7)] Mobile data/ internet for tracking in buildings. Overlay calls with own display [Overlay system (Chap. 5.3)] Battery warnings (Chap. 5.5) Auto answer incoming call (Chap. 5.6) activate thievery protection (Chap. 5.8) Cost control for prepaid (Chap. 5.9) Time lock of the device (Chap. 5.10) Deactivate keypad (Chap. 5.4) Little security: Applications [Apps (Chap. 5.2)] Android (Chap. 8) Sending SMS (Chap. 10) Copyright 2017 icross SOFTWARE GmbH 7

5.2 Apps Use apps: Allows starting all selected applications in the main menu without having to change to Android Choose apps: Shortly press to open a list of all applications that are on the device. Selected applications will appear as colored symbols. Not selected applications will appear as grey symbols. If you now press start apps in the main menu (Chap. 3) it will open a list with all previous selected applications. (Attention: Applications (Apps) of third providers could contain hidden links, costs or harmful programs. Please check the security of any application before downloading!) Copyright 2017 icross SOFTWARE GmbH 9

5.3 Settings Number of contacts: Allows you to change the number of contacts on your main screen. Up to 6 contacts are possible. Set password: Allows you to set a password for the configuration. Blocking settings on the device, as well as access to Android.* Overlay system: To use the icross System Software display for calls. Notification bar: Prevents the appearance of the notification bar at the upper screen frame. *(Attention: Forgot password? E Mail to telefon@icross.de with Re: forgot password ) Copyright 2017 icross SOFTWARE GmbH 10

5.4 Features Keypad: Activates or deactivates the keypad (Chap. 3) in the main menu. Camera: Key for access to camera will be inserted or cut out. (Chap. 2) Voice output: Allows voice output for credit, calls and SOS feature Hint text: Completes voice output for credit, calls and SOS feature. Vibrate: Device vibrates while pressing any keys. Mobile Data: Allows an internet connection via the mobile network of your provider.* *(Attention: Caution! Deactivated by the factory to avoid unwanted costs. In order to use mobile data switch to the operating system Android (Chap. 8). Follow the menu items (settings >data usage >cellular data) and activate the checkbox.) Copyright 2017 icross SOFTWARE GmbH 11

5.5 Battery warnings Local battery warnings: If battery charge condition is 20% the device will vibrate at regular intervals. Battery warning: Your emergency contacts will be informed as soon as the battery charge condition is 20%. Copyright 2017 icross SOFTWARE GmbH 12

5.6 SOS feature Receiving calls: As soon as you activate the SOS feature your device will automatically answer calls from the determined emergency contacts for 15 minutes. SOS: Activates or deactivates the SOS feature at the main screen (Chap. 2). SOS contact 1 & 2: Press SOS contact 1 or 2 to set a name and a number. Please set a name and telephone number from a contact of choice. If the SOS feature on the main screen is used in case of an emergency, the chosen contact will be informed via SMS. (Attention: 112 and 911 are no valid call numbers!) Copyright 2017 icross SOFTWARE GmbH 13

5.7 Care feature ( Sorg Funktion ) Tracking password: Allows setting a password to track your smartphones location via other contacts. (Attention: Please only give this password to carefully chosen people.) SMS tracking: Allows tracking your smartphone via other contacts. You can find out about the location of your smartphone by sending the tracking password. Your smartphone will automatically answer, giving its exact coordinates. (Attention: The use of this feature can cause charges at your provider!) Attention: Watch out what you do! The icross TELEFON offers all users the SOS and care feature for kids and seniors. Therefore, we kindly ask you to use these features only because of acceptable reasons. These features are not meant for surveillance. Respect the privacy of your fellows. Watch out! Copyright 2017 icross SOFTWARE GmbH 14

5.8 Thievery protection SIM card number: If you activate the thievery protection the serial number of your SIM card will be saved by your device to detect a possible exchange. Activate protection*: If a SIM card is exchanged your device will automatically and unnoticed send a SMS to your emergency contacts containing the location, the pace of the moving device and the direction it s moving towards. *(Attention: Please only put your SIM card in SIM slot 1! The protection feature is only possible when the SIM card is put in SIM slot 1. Deactivate the protection feature before exchanging your SIM card!) 5.9 Cost control for prepaid Activate cost control: Shows amount of remaining credit in the main menu. (Chap. 3) Service number: In order to show your remaining credit, the service code of your provider will be needed. Copyright 2017 icross SOFTWARE GmbH 15

5.10 Time lock Time lock: Allows blocking the device (SOS and care feature can still be used) within a certain time. Start and end of the time lock: Determine the start and end of the time lock. The time lock is supposed to be a specific feature for the time in school. During activated time lock, the icross TELEFON remains silent so that there are no disruptions during the lessons. Attention: The time lock can be canceled by a set SOS contact via the SMS free (without quotation marks). In this way, the time lock and auto lock will be deactivated. Attention: Despite the time lock, a few sounds can occur because of incoming notifications. In order to deactivate them you have to change to the operating system Android (Chap.8) and follow these steps: Android system settings Audio profile General General notification sound None Copyright 2017 icross SOFTWARE GmbH 16

5.11 Update Update: Tap the section Update, to check if your device has the latest update of the icross System Software. (Attention: Updates are only possible when connected to WLAN.) Shows installed version. Shows new version. To carry out the update of your icross System Software, tap install update. All data and settings will remain after the update. If the icross System Software needs access to settings and other services on your device it will be shown in the section NEW. Tap Install to carry out the update. Copyright 2017 icross SOFTWARE GmbH 17

6. Add contacts To add contacts tap Manage contacts in the main menu (Chap. 3). That is how you get to your phone book. Now tap the silhouette in the middle of the lower frame to add a new contact. Tap Telephone so that your new contact will get stored on your device. Copyright 2017 icross SOFTWARE GmbH 18

Now enter the details of your contact, e.g.name, phone number, address etc. To add photos to your contacts tap the silhouette at the right side of the frame. Choose Take photo or Choose photo from gallery to add photos. When you ve entered all chosen details, tap finished in the upper left corner to save the contact. Attention: Tap the star at the upper right frame to make sure that contact will be shown in the main screen (grey colored star: saved as favorite.) Copyright 2017 icross SOFTWARE GmbH 19

7. Missed calls When you miss a call, the icross TELEFON logo will flash. Tap the logo to get to the list of missed calls. To call back, tap and hold the name or number of the missed call. (When you exit the list, all missed calls will get deleted.) If the person you ve called does not pick up the phone, tap the red surface to hang up. Copyright 2017 icross SOFTWARE GmbH 20

8. Android In order to change to the operationg system Android, tap the home button / or Exit in the main menu of the icross System Software. (Chap. 3) Choose start app: Tap the surface (here) My Launcher, (depending on the manufacturer it can have different names) to change to Android. To change to the icross System Software, tap the surface Telefon. You can choose whether you want to be able to change to Android at all time or just in that respective moment by pressing the home button and then either always or only this time Attention: When you ve chosen the feature always and you re in the operating system Android, you won t be able to get back to the icross System Software by pressing the home button. In order to do that, you have to tap the icross System Software symbol. Copyright 2017 icross SOFTWARE GmbH 21

9. Import and export contacts via SIM card To import and export contacts via your SIM card, you have to add the application Contacts to the list Start apps in your main menu (Chap. 5.2) To start Contacts tap and hold the application Contacts beneath Start apps in the main menu. Doing this you will get access to your phone book. Tap the option button at the lower frame of your device to open the menu. Then choose Import/Export. Copyright 2017 icross SOFTWARE GmbH 22

Now choose the source where your contacts are. (Usually they are on the SIM card oft he provider.) Choose the destination for your contacts. (It is recommended to store the contacts on the Telephone.) Now you can choose certain contacts for the transfer. choose all of them or only a few When you re finished choosing contacts tap OK at the upper right frame. To get back to the icross System Software, tap the reset button lower frame of your device. at the Copyright 2017 icross SOFTWARE GmbH 23

10. Sending SMS Add the application SMS/MMS to your configuration. (Chap. 5.2) Now tap Start apps in the main menu so that the list of your apps appears. Now tap and hold SMS/MMS That is how you get to a range of possibilities: Look at and continue conversation(s) (see below) Scan conversation(s) Start new conversation Delete and settings Tap a current conversation to get to another range of possibilities: Call contact (tap) Look at contact (tap) Reply to the message When you ve entered your message you can send it by pressing the arrow. (Attention: Using SMS/MMS can cause charges at your mobile service provider!) Copyright 2017 icross SOFTWARE GmbH 24

Questions? icross System Software If you have questions towards the icross System Software, please don t hesitate to contact us via e mail to telefon@icross.de or visit our website www.istore.icross.de. Mediacom If you need further information on your Mediacom device, please have a look at the attached handbook or visit the website: www.mediacomeurope.it Wiko If you need further information on your Wiko Lenny or Wiko Highway Star, please have a look at the attached handbook or visit the website: www.wikomobile.com Android If you are looking for further information on the operating system Android, please visit the website: www.android.com Copyright 2017 icross SOFTWARE GmbH 25

miscellaneous Copyright Copyright 2017 icross SOFTWARE GmbH All rights reserved. It is not allowed to reproduce, distribute, translate or transfer (e.g. copying, recording or storing in any kind of information storage) this handbook, neither as a whole, nor in parts without the previous written permission of the icross SOFTWARE GmbH. The informations in this handbook were carefully examined of corectness. The icross SOFTWARE GmbH does not take any responsibility for misprints or spelling mistakes. Subject to alterations. Photos: Peter Minerva Studio / Fotolia.com Klaus contrastwerkstatt / Fotolia.com Christina contrastwerkstatt / Fotolia.com Rita contrastwerkstatt / Fotolia.com icross SOFTWARE GmbH Office address: Sonsbecker Str. 40 D 46509 Xanten Germany www.istore.icross.de telefon@icross.de Copyright 2017 icross SOFTWARE GmbH 27