AXELOS PUBLICATION BROCHURE FROM TSO THE OFFICIAL PUBLISHER

AXELOS PUBLICATION BROCHURE FROM TSO THE OFFICIAL PUBLISHER 1ST EDITION 2014

2 AXELOS Publication Brochure 2 nd Edition 2017 www.axelos.com Included in this brochure An overview of the guidance 2 Keeping up-to-date 3 Instant Access 4 ITIL 5 ITIL Practitioner Guidance 10 RESILIA 11 Risk Management M_o_R 12 Project Management PRINCE2 13 PRINCE2 Agile 15 P3M3 Self-assessment Model 16 ITIL Maturity Model 17 Portfolio Management MoP 16 Programme Management MSP 18 Value Management MoV 19 Portfolio, Programme and Project Offices P3O 20 AXELOS Promotions 21 Contact us/tso Services 22 AXELOS GLOBAL BEST PRACTICE GUIDANCE FROM THE OFFICIAL PUBLISHER TSO Who is AXELOS? AXELOS owns and runs the Best Management Practice Portfolio, including the ITIL and PRINCE2 professional standards. The AXELOS goal is to nurture best practice communities, both in the UK and on a truly worldwide scale, establishing an innovative and high quality, continuous learning and development destination that is co-designed by and co-created for those who use it. The relationship between the AXELOS guides Common Glossary Portfolio, Programme and Project Management Maturity Model Management of Risk Management of Value Portfolio, Programme and Project Offices Maturity Model Portfolio Management Programme Management Project Management

www.axelos.com AXELOS Publication Brochure 2 nd Edition 2017 3 The guidance and model range consists of: ITIL for establishing an effective ongoing service management function. ITIL Practitioner providing ITSM professionals with the essential learning to adopt and adapt ITIL within their organization. By following the continual service improvement (CSI) approach, it demonstrates how this can underpin successful ITSM improvement initiatives. RESILIA Providing organizations with a global framework for Cyber Resilience Best Practice. Management of Portfolios (MoP ) for those who need to prioritize, control and direct all their change projects and programmes when organizational performance and funding shifts. Managing Successful Programmes (MSP ) for organizations that deliver change through programmes of multiple projects. PRojects IN Controlled Environments (PRINCE2 ) for project management and implementation. PRINCE2 Agile Is an extension module tailored for forward-thinking organizations and individuals already benefiting from PRINCE2. It provides further guidance on how to apply agile methods to the world s most recognized project management method. Management of Value (MoV ) for those wishing to drive value out of change as a matter of design. Portfolio, Programme and Project Offices (P3O ) to enable adequate support and assurance for an organization's portfolio of programmes and projects. Management of Risk (M_o_R ) for those dealing with the risks that weave themselves through most business operations. Portfolio, Programme and Project Management Maturity Model (P3M3 ) a key standard amongst maturity models, providing a framework with which organizations can assess their current performance and put improvement plans in place. For more information visit www.axelos.com All the latest AXELOS news To keep up-to-date with the latest AXELOS news, please visit the online communities listed below: Twitter @AXELOS_GBP LinkedIn AXELOS Global Best Practice Google+ AXELOS - Google+ AXELOS Community Join the AXELOS community so you can keep up-to-date with the latest news and developments on their key products and services. Access a wide range of ITIL and PRINCE2 white papers, along with other papers from their Best Practice Portfolio Join in discussions and share your knowledge in their Community forum Read preview excerpts from some of their most popular publications Use our Career Path tools to help you plan out your career Access sample papers to help you prepare for your exams. Visit here to register: www.axelos.com/community

4 AXELOS Publication Brochure 2 nd Edition 2017 www.axelos.com Instant access Easy access to AXELOS guidance is vital if you are looking to embed its best practices, processes and thinking into your organization. If your organization has more than one person that needs to use the guidance, a multi-user online is a practical and cost-effective way of ensuring easy access. Our multi-user online s are not linked to specific workstations and can therefore be easily accessed on many different devices including PCs, laptops, ipads and tablets. Interested in finding out more about how an online could benefit your organization? Call our sales expert for a no obligation chat or consultation on +44 (0) 1603 696 675, or email digital@wlt.com

www.axelos.com AXELOS Publication Brochure 2 nd Edition 2017 5 ITIL Overview and benefits Combining the latest thinking with common sense and practical guidance, ITIL key benefits help to: Quantify and clearly demonstrate the true value of the services you provide Benchmark services and maximize return on investment Obtain value for money from your service providers Ensure the quality of services match customer needs and expectations Ensure the business and your customers are not affected by unexpected service failures Support business change at the speed your customer needs while ensuring stable and low-risk environment Build and maintain positive business relationships with customers and improve customer satisfaction How it works ITIL is the most recognized framework for IT service management in the world. Delivering a cohesive set of best-practice guidance drawn from public and private sectors internationally, ITIL helps service providers with best practice guidance on the provision of quality IT services, and the processes, functions and other capabilities needed to support them. It is based upon a lifecycle approach, and the core ITIL guidance consists of five publications that each represents a lifecycle stage: ITIL Service Strategy ITIL Service Design ITIL Service Transition ITIL Service Operation ITIL Continual Service Improvement. Driven by business needs, the lifecycle moves cyclically from service strategy where business requirements are set through design, transition and operation to the continual improvement of IT services. A built-in continual feedback system at every stage ensures that the service management offering continues to provide measurable value to the organization. Users Any organization that adopts ITIL will be in good company. Just a few of the users include IBM, NASA, HSBC, Disney, Proctor & Gamble, Ministry of Defence, Shell and HP. For testimonials and case studies from those who have adopted ITIL, visit www.axelos.com/case-study-and-white-paper-search 'ITIL has long been recognized as the industry standard for IT service management. We were an early adopter and our delivery model has been based on ITIL since its early inception. All the service desk processes - change, incident and problem management - have been in use for a long time, and we have been able to implement others, such as release management, on new contracts. It has established consistency in terminology and processes throughout our operations. Today, we have around 200 people trained on the ITIL foundation and managers courses. The result is that 1000 people involved in service delivery use ITIL, with increasing numbers taking it up in technical consulting.' Laura Jay, Managed Operations Delivery Assurance, ATOS

6 AXELOS Publication Brochure 2 nd Edition 2017 www.axelos.com ITIL guidance ITIL Lifecycle Publication Suite The five titles that make up the ITIL Lifecycle Suite are available to purchase as single copies or together offering a saving of almost 30% compared with buying the five titles individually. Suite 9780113313235 299.00 Suite 9780113313242 299.00 ( 358.80 inc. VAT) 7003158 265.00 ( 318.00 inc. VAT) Call +44 (0) 1603 696016 to order the online ITIL Service Strategy Value creation starts at service strategy the heart of the ITIL service lifecycle and this title will help service providers and business customers achieve service excellence. 9780113313044 85.00 9780113313105 85.00 ( 102.00 inc. VAT) 7003147 75.00 ( 90.00 inc. VAT) Call +44 (0) 1603 695890 to order the online ITIL Service Design This title provides guidance for the design of appropriate and innovative IT services to meet current and future agreed business requirements. 9780113313051 85.00 9780113313112 85.00 ( 102.00 inc. VAT) 7003148 75.00 ( 90.00 inc. VAT) Call +44 (0) 1603 695890 to order the online ITIL Service Transition This is essential reading for anyone seeking to deliver IT change with the best possible outcomes for the business allowing for innovation while preventing undesired consequences. 9780113313068 85.00 9780113313129 85.00 ( 102.00 inc. VAT) 7003155 75.00 ( 90.00 inc. VAT) Call +44 (0) 1603 695890 to order the online ITIL Service Operation Service operation is all about ensuring a balanced and flexible approach to service provision, and this title describes best practice for managing services in support environments. 9780113313075 85.00 9780113313136 85.00 ( 102.00 inc. VAT) 7003156 75.00 ( 90.00 inc. VAT) Call +44 (0) 1603 695890 to order the online ITIL Continual Service Improvement This best-practice guidance is essential in ensuring that IT services remain aligned to business requirements, with information on improvement activities which support the rest of the lifecycle. 9780113313082 85.00 9780113313143 85.00 ( 102.00 inc. VAT) 7003157 75.00 ( 90.00 inc. VAT) Call +44 (0) 1603 695890 to order the online Translations ITIL Service Strategy - German Translation 9780113313853 85.00 9780113313860 85.00 ( 102.00 inc. VAT) ITIL Service Design - German Translation 9780113313884 85.00 9780113313891 85.00( 102.00 inc. VAT) ITIL Service Transition - German Translation 9780113314010 85.00 9780113314027 85.00 ( 102.00 inc. VAT) ITIL Service Operation - German Translation 9780113314034 85.00 9780113314041 85.00 ( 102.00 inc. VAT) ITIL Continual Improvement - German Translation 9780113314058 85.00 9780113314065 85.00 ( 102.00 inc. VAT) ITIL Lifecycle Publication Suite - German Translation 9780113314072 299.00 9780113314089 299.00 ( 358.80 inc. VAT) 7003237 265.00 ( 318.00 inc. VAT) ITIL Service Strategy - Japanese Translation 9780113314140 85.00 ( 102.00 inc. VAT) ITIL Service Design - Japanese Translation 9780113314157 85.00 ( 102.00 inc. VAT) ITIL Service Transition - Japanese Translation 9780113314164 85.00 ( 102.00 inc. VAT) ITIL Service Operation - Japanese Translation 9780113314171 85.00 ( 102.00 inc. VAT) ITIL Continual Service Improvement - Japanese Translation 9780113314188 85.00 ( 102.00 inc. VAT) ITIL Lifecycle Publication Suite - Japanese Translation Suite 9780113314195 299.00 ( 358.80 inc. VAT)

www.axelos.com AXELOS Publication Brochure 2 nd Edition 2017 7 Introduction to the ITIL Service Lifecycle The perfect companion to the ITIL core products, this publication introduces the service lifecycle and the practice of service management. 9780113313099 30.00 9780113313150 30.00 ( 36.00 inc. VAT) 7003174 25.00 ( 30.00 inc. VAT) Call +44 (0) 1603 695890 to order the online Key Element Guides These pocketbooks set out the key elements contained within the ITIL core guidance. Key Element Guide Suite Pack of 5 (ITIL Service Strategy, ITIL Service Design, ITIL Service Transition, ITIL Service Operation and ITIL Continual Service Improvement) Key Element Guides. Pack of 5 9780113313709 44.95 9780113313761 44.95 ( 53.94 inc. VAT) 7003199 44.95 ( 53.94 inc. VAT) Call +44 (0) 1603 696016 to order the online Key Element Guide ITIL Service Strategy 9780113313600 9.95 9780113313655 99.50 9780113313716 9.95 ( 11.94 inc. VAT) Key Element Guide ITIL Service Design 9780113313617 9.95 9780113313662 99.50 9780113313723 9.95 ( 11.94 inc. VAT) Key Element Guide ITIL Service Transition 9780113313624 9.95 9780113313679 99.50 9780113313730 9.95 ( 11.94 inc. VAT) Key Element Guide ITIL Service Operation 9780113313631 9.95 9780113313686 99.50 9780113313747 9.95 ( 11.94 inc. VAT) Key Element Guide ITIL Continual Service Improvement 9780113313648 9.95 9780113313693 99.50 9780113313754 9.95 ( 11.94 inc. VAT) Secrets of Service Level Management An ITIL process guide describes how to design, transition and improve service level management. 9780113313525 45.00 9780113313877 45.00 ( 54.00 inc. VAT) 7003249 35.00 ( 42.00 inc. VAT) ITIL and ISO/IEC 20000: A Practical Handbook This title provides your organization with a pragmatic approach to effectively implementing service management. 9780113314102 35.00 9780113314119 35.00 ( 42.00 inc. VAT) 7003253 25.00 ( 30.00 inc. VAT) ITIL and the information Lifecycle : Integrating agile, DevOps and ITSM It covers functional aspects as well as the technical implications, helping you to facilitate and improve cooperation within your business and successfully execute your enterprise strategies. 9780113314942 35.00 9780113314959 35.00 ( 42.00 inc. VAT) 7003334 25.00 ( 30.00 inc. VAT)

8 AXELOS Publication Brochure 2 nd Edition 2017 www.axelos.com ITIL Small-Scale Implementation The publication discusses the significance of size, the characteristics of small organizations and how to scale ITIL down. 9780113310784 40.00 9780113311163 40.00 ( 48.00 inc. VAT) ITIL Lite: A roadmap to full or partial ITIL implementation ITIL Lite, is aimed at encouraging organizations to adopt ITIL by selecting and implementing key components. 9780113313839 30.00 9780113313846 30.00 ( 36.00 inc. VAT) 7003246 20.00 ( 24.00 inc. VAT) Collaborative Consulting Containing practical guidance for internal and external consultants, this title covers techniques to collaborate with stakeholders in setting and delivering goals. 9780113313914 35.00 9780113313921 35.00 ( 42.00 inc. VAT) 7003252 25.00 ( 30.00 inc. VAT) Planning to Implement Service Management This publication explains how to create the right environment for the successful implementation of service management initiatives. 9780113311095 65.00 9780113312610 65.00 ( 78.00 inc. VAT) ITIL Guide to Software Asset Management This guide explains what software asset management is and what is required to perform it effectively and efficiently. 9780113311064 45.00 9780113311965 45.00 ( 54.00 inc. VAT) Building an ITIL-based Service Management Department - 2nd Edition This title provides step-wise practical guidance to set-up and ITIL-based Service Management Department.This edition includes text and figure amends including the replacement of 12 illustrations. 9780113314584 35.00 9780113314591 35.00 ( 42.00 inc. VAT) 7003247 25.00 ( 30.00 inc. VAT) Interfacing and Adopting ITIL and COBIT IT is operationally critical and strategic to an enterprise's success. Implementing best professional management practices should be a management imperative. ITIL and COBIT are two of the most widely adopted frameworks for supporting IT governance and management improvement initiatives. 9780113314522 35.00 9780113314539 35.00 ( 42.00 inc. VAT) 7003254 25.00 ( 30.00 inc. VAT) Passing Your ITIL Foundation Exam Endorsed by the ITIL Official Accreditor, this bestselling title contains sample questions, a mock exam and an engaging case study. Hard copy 9780113313556 22.00 9780113313563 22.00 ( 26.40 inc. VAT) 7003269 22.00 ( 26.40 inc. VAT) Search: 'Official ITIL App' The Official ITIL Exam App ITIL Foundation Handbook Endorsed by the Official ITIL Accreditor, this portable companion is perfect for those studying for their Foundation exam. 9780113313495 10.95 9780113313518 10.95 ( 13.14 inc. VAT) 9780113313501 109.50 7003203 11.95 ( 14.34 inc. VAT) Translations ITIL Foundation Handbook - Finnish Translation 9780113314201 14.50 9780113314218 14.50 ( 17.40 inc. VAT)

www.axelos.com AXELOS Publication Brochure 2 nd Edition 2017 9 ITIL Foundation Handbook - German Translation 9780113314690 14.50 9780113314706 145.00 9780113314713 14.50 ( 17.40 inc. VAT) ITIL Foundation Handbook - Japanese Translation 9780113314607 14.50 9780113314614 145.00 9780113314621 14.50 ( 17.40 inc. VAT) ITIL Foundation Handbook - Russian Translation 9780113315284 14.50 ( 17.40 inc. VAT) Passing Your ITIL Intermediate Exams 9780113312436 30.00 ( 36.00 inc. VAT) Planning, Protection and Optimization ITIL Intermediate Capability Handbook This will help you study for the PPO module of the ITIL intermediate capability qualification. 9780113314546 10.95 9780113314553 109.50 9780113314560 10.95 (13.14 inc. VAT) Service Offerings and Agreements ITIL Intermediate Capability Handbook This quick reference guide will help you as you study for the SOA module of the ITIL intermediate capability qualification. 9780113314492 10.95 9780113314508 109.50 9780113314515 10.95 (13.14 inc. VAT) Release, Control and Validation ITIL Intermediate Capability Handbook Endorsed by the Official ITIL Accreditor and produced in conjunction with itsmf. 9780113314331 10.95 9780113314348 109.50 9780113314355 10.95 ( 13.14 inc. VAT) Operational Support and Analysis ITIL Intermediate Capability Handbook This handbook provides a quick reference to the processes covered by the Operational Support and Analysis syllabus. 9780113314294 10.95 9780113314300 109.50 9780113314317 10.95 ( 13.14 inc. VAT) Essential ITIL: Processes and functions Provides a short introductory overview to ITIL and ITIL processes. 9780113313945 2.08 ( 2.50 inc. VAT) Passing Your ITIL Managing Across the Lifestyle Exam This study aid from the Official Publisher of ITIL provides guidance to support students as they prepare for their MALC qualification. 9780113314386 35.00 9780113314393 35.00 (42.00 inc. VAT) Adopting Service Governance: Governing portfolio value for sound corporate citizenship 9780113314652 35.00 9780113314669 35.00 (42.00 inc. VAT) 7003248 25.00 ( 30.00 inc. VAT)

10 AXELOS Publication Brochure 2 nd Edition 2017 www.axelos.com ITIL Practitioner Guidance Overview and Benefits ITIL Practitioner Guidance is the essential reference text which accompanies the ITIL Practitioner qualification. Fully integrated with the ITIL Practitioner syllabus, this publication is also a practical guide that helps IT service management (ITSM) professionals turn ITIL theory into practice through case studies, worksheets,templates and scenarios. The book assumes knowledge of ITIL and ITSM up to ITIL Foundation level, and begins with a discussion of the guiding principles of ITSM: Focus on value l Design for experience Start where you are l Work holistically Progress iteratively l Observe directly Be transparent l Collaborate Keep it simple It goes on to explain how these guiding principles are essential for ITSM and how they relate to philosophies, frameworks and methodologies such as DevOps, Lean and Agile. Benefits include: Built around the syllabus of the ITIL Practitioner qualification The only book allowed into the ITIL Practitioner exam A practical guide to implementing day-to-day ITSM improvements How it works Assembled by the Practitioner Architect Team of Kevin Behr, Karen Ferris, Lou Hunnebeck, Stuart Rance, Barclay Rae and Paul Wilkinson, a team of renowned ITSM experts under the guidance of AXELOS Kaimar Karu, ITIL Practitioner Guidance concludes with a practical toolkit containing templates, worksheets and assessments that will help ITSM professionals to improve the value of the service they provide to their customers. The publication shows how following the CSI (continual service improvement) approach, and how the core skills of organizational change management, communication, metrics and measurement, can underpin successful ITSM improvement initiatives. ITIL Practitioner Guidance has been developed to cover the practical application of ITIL theory and is the essential reference text which accompanies the ITIL Practitioner qualification. Fully integrated with the exam syllabus by a team of renowned ITSM experts. ITIL Practitioner French Translation Developed to cover the practical application of ITIL theory and as the reference text for the ITIL practitioner exam 9780113315314 60.00 9780113315383 60.00 ( 72.00 inc. VAT) Comes with a handy toolkit containing templates, worksheets and assessments which can be used within the Practitioners daily work practices. ITIL Practitioner Guidance Developed to cover the practical application of ITIL theory and as the reference text for the ITIL practitioner exam 9780113314874 60.00 9780113314881 60.00 ( 72.00 inc. VAT) 7003242 50.00 ( 60.00 inc. VAT) ITIL Practitioner Japanese Translation Developed to cover the practical application of ITIL theory and as the reference text for the ITIL practitioner exam 9780113315291 60.00 9780113315369 60.00 ( 72.00 inc. VAT) ITIL Practitioner German Translation Developed to cover the practical application of ITIL theory and as the reference text for the ITIL practitioner exam 9780113315307 60.00 9780113315376 60.00 ( 72.00 inc. VAT) ITIL Practitioner Latin American Spanish Translation Developed to cover the practical application of ITIL theory and as the reference text for the ITIL practitioner exam 9780113315321 60.00 9780113315390 60.00 ( 72.00 inc. VAT)

www.axelos.com AXELOS Publication Brochure 2 nd Edition 2017 11 RESILIA Overview and benefits RESILIA is a framework of best practice, developed by AXELOS, to build cyber resilience skills across an organization. Based on the Cyber Resilience Best Practice guide, it offers practical knowledge to enhance existing management strategies and help align cyber resilience with IT operations, security and incident management. Using the ITIL lifecycle it develops the skills and insight needed to detect, respond to and recover from cyber-attacks. Benefits include: Helping organizations better prepare themselves to deal with an increasing range and complexity of cyber threats. It provides a management approach to assist organizations with their compliance needs, so it complements new and existing policies and frameworks. Developed by experts in both hands-on cyber resilience and systems management. Working closely with subject and technology experts in cyber security assessment Supports the best-practice training and certification which is available to help organizations up-skill their people by providing a defined benchmark for cyber resilience knowledge and skills. Resilia Cyber Resilience Best Practices is aligned to fit with ITIL as this is the most widely accepted service management framework. However, the best practice is equally suitable for organizations to adopt within other systems such as COBIT and organization-specific frameworks. Cyber Resilience Best Practices Providing organizations with a practical methodology for building and managing effective cyber resilience. 9780113314638 99.00 9780113314645 99.00 ( 118.80 inc. VAT) 7003238 89.00 ( 106.80 inc. VAT) RESILIA Pocketbook: Cyber Resilience Best Practice This pocketbook concisely summarizes the main publication and emphasizes how it can help organizations achieve cyber resilience. It can be used as a revision aid during cyber resilience foundation training, and may subsequently function as an aide-mémoire for practitioners on a day-to-day basis. 9780113314720 9.95 9780113314737 9.95 ( 11.94 inc. VAT) How it works Cyber Resilience Best Practices reflects the changing need to not only detect and protect against cyber attacks but also to respond and recover from incidents. To achieve this the guide uses ITIL, the most widely used and successful service management framework in the world, to align cyber resilience directly with business language and outcomes. With over 100,000 cyber attacks taking place globally each day, breaches to cyber security are increasingly being recognized as one of the most serious risks facing any organization. It is relevant for any organization using technology to manage information that is critical to its success. It is aimed at managers who are responsible for staff and processes that contribute to the cyber resilience of the organization, whether designing, operating, supporting or acting as the end users of those information systems. Whaling for Beginners Book 1 - Breach Hackers are hunting 'whales' in the boardroom. They attack, steal, and ruin reputations. This fictional story will help you spot the warning signs and make sure you're not the next whale. 9780113314966 4.99 9780113314973 4.99 ( 5.99 inc. VAT) Whaling for Beginners Book 2 - Reputation Hackers don't just steal information and money, they destroy reputations too. In a few keystrokes long shadows can fall across careers and organizations. This next book in the series looks at how vulnerable CEOs could be. 9780113314997 4.99 9780113315031 4.99 ( 5.99 inc. VAT) Whaling for Beginners Book 1 & 2 Bundle Pack Providing organizations with a practical methodology for building and managing effective cyber resilience. Pack 9780113314997 7.49 Pack 9780113315031 7.49 ( 8.99 inc. VAT)

12 AXELOS Publication Brochure 2 nd Edition 2017 www.axelos.com M_o_R: Management of Risk Overview and benefits M_o_R is a route map for risk management. It brings together principles, an approach, a set of interrelated processes, and points to more detailed sources of advice on risk management techniques and specialisms. It provides advice on how the principles, approach, and processes should be embedded, reviewed and applied differently depending on the nature of the objectives at risk. Benefits include: Better management of unplanned threats and opportunities Improved service delivery Greater competitive advantage Less time spent fire fighting and fewer unwelcome surprises Increased likelihood of change initiatives being achieved Closer internal focus on doing the right things properly More efficient use of resources Reduced waste and fraud, and better value for money Improved innovation Better management of contingent and maintenance activities. Management of Risk Publication Review 'The ITIL books cover risk in a number of areas, and the temptation is to come to the conclusion that most of what is important about risk and service management is to be found there. This is actually far from the case. M_o_R provides excellent guidelines, in the appendices, for techniques of risk analysis and management, the documents necessary for managing a risk programme and a maturity model. Service management professionals can use their IT skills to work with the risk committee to ensure that these become part of the SKMS, allowing a better control and visibility of risk documents throughout the organization. This should allow the organizational risk policy to be embedded in strategic, design, transitional and operational service management and, jointly, manage the continual improvement programme across these as well as risk. M_o_R provides a very useful appendix describing a maturity model for risk management and, even more practically, it provides an M_o_R 'health check' that can be used to establish how well risk management is embedded in an organization and consequently how to improve it. These are areas where service management can get involved to provide expertise and tools to help the organization improve its risk management and produce board-sponsored projects to embed these practices across the organization.' How it works M_o_R is a route map for risk management. It combines an overall approach with a set of processes, at the same time as providing pointers to more detailed risk management solutions. It also shows people how to embed these practices, review them, and where necessary adapt them to changing circumstances. To manage risk over the long term, risk management must be embedded, reviewed and constantly improved. At the heart of M_o_R lies these core concepts: M_o_R Principles: these recognize that risk management is a subset of internal controls M_o_R Approach: principles must be adapted to each organization and agreed and clearly defined M_o_R Processes: six distinct process steps ensure that risk is systematically identified, assessed and controlled. Management of Risk: Guidance for Practitioners This essential best practice guidance provides a framework for dealing with unplanned problems and opportunities and keep the programme or project on course to achieve its objectives. 9780113312740 45.00 9780113312757 45.00 ( 54.00 inc. VAT) 7003138 35.00 ( 42.00 inc. VAT) Call +44 (0) 1603 696016 to order the online Translations Polish Translation Single User* 9780113314133 45.00 ( 54.00 inc. VAT) Management of Risk Pocketbook Describing the basic essentials of M_o_R, the pocketbook is a useful prompt for the experienced practitioner and a good introduction for those unfamiliar with the guidance. 9780113312986 35.00 7003208 3.50 ( 4.20 inc. VAT) Call +44 (0) 1603 696016 to order the online Peter Brooks (FISM), independent service management consultant and trainer

www.axelos.com AXELOS Publication Brochure 2 nd Edition 2017 13 PRINCE2: PRojects IN Controlled Environments Overview and benefits PRINCE2 is a de facto project management standard developed by the UK government and is used extensively across all sectors, both in the UK and internationally. It embodies established and proven best practice in project management. PRINCE2 benefits: Widely used project management method Navigates you through all essentials for running a successful project Applicable to all types of projects. The development of PRINCE2 from the earlier PRINCE method was driven by user-based improvements, project management specialists and a review panel of 150 public and private sector organizations. The end result is a generic best practice tool which is flexible enough to be tailored to your organization and used successfully for all project types. How it works Processes within PRINCE2 are designed to adapt to projects of any size and take you from planning the project to delivering its products: Starting up Initiation Controlling a stage Managing product delivery Managing stage boundaries Closing a project. The PRINCE2 method is easy to learn and embodies established and proven best practice from the wide cross-section of organizations who have contributed to its evolution since the 1980s. By adopting PRINCE2 as their project management method, businesses can benefit from lessons learned by other organizations over the last few decades. Because PRINCE2 provides a greater control of resources and the ability to manage business and project risk more effectively, its appeal extends far beyond project management specialists to directors and executive board members. The essential components of each stage of the project are described from start to finish. This offers: A common, consistent approach A controlled and organized start, middle and end Regular reviews of progress against plan Assurance that the project continues to have a business justification Flexible decision points Management control of any deviations from the plan The involvement of management and stakeholders at the right time and place Good communication channels between the project, project management, and the rest of the organization A means of capturing and sharing lessons learned A route to increasing project management skills of staff at all levels. An Introduction to PRINCE2: Managing and Directing Successful Projects This publication provides an overview of both the managing and directing PRINCE2 guides. It is both a valuable introduction for those new to project management and a useful summary for managers and practitioners alike. 9780113311880 25.00 9780113312009 25.00 ( 30.00 inc. VAT) 7003245 25.00 ( 30.00 inc. VAT) Directing Successful Projects with PRINCE2 Specifically written for senior managers and project board members, this guidance describes their roles and responsibilities at each stage of a PRINCE2 run project. 9780113310609 45.00 9780113312030 45.00 ( 54.00 inc. VAT) Directing Successful Projects with PRINCE2 Publication Review ' Directing Successful Projects with PRINCE2 allows organizations to clearly define roles and responsibilities and integrate with job roles, personal reviews, objectives and in the wider world the likes of the balanced scorecard. The material is concise, clear and can be easily used as a reference guide making it an ideal purchase for senior players in any organization.' Rachel Dunscombe, Head of Service Management, NHS North West Passing the PRINCE2 Examinations Essential reading for those intending to take the Foundation and Practitioner courses for PRINCE2. It is the ideal companion for those undertaking accredited training. 9780113311903 20.00 9780113312078 20.00 ( 24.00 inc. VAT) 7003271 20.00 ( 24.00 inc. VAT) Agile Project and Service Management 2nd Edition Delivering IT Services Using ITIL, PRINCE2 and DSDM This title details how to integrate three of the top best practice approaches for delivering business change and managing IT services integrate effectively to add value to organizations. 9780113314898 45.00 9780113314904 45.00 ( 54.00 inc. VAT) 7003333 35.00 ( 42.00 inc. VAT)

14 AXELOS Publication Brochure 2 nd Edition 2017 www.axelos.com Managing Successful Projects with PRINCE2 2017 Edition The updated 2017 guidance, its first since 2009, places a strong emphasis on the scalability and flexibility of the method and on how best to tailor it to the complexity and specific requirements of a project. 9780113315338 85.00 9780113315345 85.00 ( 102.00 inc. VAT) 7003139 75.00 ( 90.00 inc. VAT) Call +44 (0) 1603 696016 to order the online Translations Brazilian Portuguese Translation 9780113313471 75.00 9780113313488 75.00 ( 90.00 inc. VAT) Chinese Translation 9780113312221 75.00 Danish version 9780113312238 75.00 9780113312528 75.00 ( 90.00 inc. VAT) Online 7003178 Dutch Translation 9780113312252 75.00 65.00 ( 78.00 inc. VAT) 9780113312535 75.00 ( 90.00 inc. VAT) French Translation 9780113312153 75.00 9780113312290 75.00 ( 90.00 inc. VAT) German Translation 9780113312146 75.00 9780113312283 75.00 ( 90.00 inc. VAT) Italian Translation 9780113313013 75.00 9780113313020 75.00 ( 90.00 inc. VAT) Japanese Translation 9780113314843 75.00 9780113314850 75.00 ( 90.00 inc. VAT) Norwegian Translation 9780113312382 75.00 9780113312399 75.00 ( 90.00 inc. VAT) Polish Translation 9780113312245 75.00 9780113312511 75.00 ( 90.00 inc. VAT) Spanish Translation 9780113311651 75.00 9780113312306 75.00 ( 90.00 inc. VAT) Swedish Translation 9780113313433 75.00 9780113313440 75.00 ( 90.00 inc. VAT) Russian Translation 9780113315277 75.00 Managing and Directing Successful Projects with PRINCE2 2017 Edition The includes both the new core PRINCE2 2017 edition of 'Managing Successful Projects alongside the PRINCE2' and 'Directing Projects with PRINCE2' 2009 edition. 7003169 120.00 ( 144.00 inc. VAT) Call +44 (0) 1603 696016 to order the online The Executive Guide to Directing Projects: within a PRINCE2 and MSP Environment An executive summary of the full guidance in a portable format suitable for easy cross-reference or a quick read for a busy project board member who already has an understanding of PRINCE2. 9780113311897 25.00 9780113312214 25.00 ( 30.00 inc. VAT) 7003244 25.00 ( 30.00 inc. VAT) PRINCE2 Handbook This handbook is in line with the new PRINCE2 2017 Managing Successful Projects with PRINCE2. This handbook condenses the 2017 edition into a concise and handy format, making it an ideal quick reference guide for all PRINCE2 practitioners 9780113315420 9.95 9780113315444 9.95 ( 11.94 inc. VAT) Integrating PRINCE2 This practical guide shows you how to embed PRINCE2 within your organization and tailor the method to your specific work environment and business context. 9780113314416 35.00 9780113314423 35.00 (42.00 inc. VAT) 7003243 25.00 ( 30.00 inc. VAT)

www.axelos.com AXELOS Publication Brochure 2 nd Edition 2017 15 PRINCE2 Agile Overview and benefits The PRINCE2 Agile guide supports a qualification which is being offered as an extension for those who already hold a PRINCE2 Practitioner qualification. PRINCE2 Agile is the most up-to-date and relevant view of agile project management methodologies and the only framework covering a wide range of agile concepts, including SCRUM, Kanban and Lean Start-ups. PRINCE2 is the most commonly used project management approach in the world, and is increasingly being used in conjunction with agile. As the use of agile continues to grow in organizations, the need for specific guidance on how to use PRINCE2 in an agile context has grown accordingly. Benefits include: How to tailor the integrated set of PRINCE2 principles, themes and processes How to produce the PRINCE2 management products How to map the common agile roles to the PRINCE2 project management team structure How to incorporate the fundamental agile behaviours, concepts and techniques into PRINCE2. How it works The strength of PRINCE2 lies in the areas of project direction and project management whereas agile has a very strong focus on product delivery. When PRINCE2 and agile are combined, project direction, project management and project delivery are all optimized to create the world s most complete project management solution. The primary purpose of this guidance is to help and support the existing PRINCE2 community and in particular PRINCE2 practitioners. Anyone directing or managing a PRINCE2 project that is using agile will benefit from this guidance. Anyone involved with, or impacted by, a PRINCE2 project that is using agile will also benefit from this guidance (e.g. Project Support, Quality Assurance). An Executive Guide to PRINCE2 Agile 9780113315406 9.95 9780113315413 9.95 ( 11.94 inc. VAT) PRINCE2 Agile 9780113314676 99.00 9780113314683 99.00 ( 118.80 inc. VAT) 7003239 89.00 ( 106.80 inc. VAT)

16 AXELOS Publication Brochure 2 nd Edition 2017 www.axelos.com P3M3 Self-assessment Service P3M3 Full Assessment Portfolio, Programme, Project Management (P3M3) Standard and Enhanced Self-assessment Service is an online service that can be used to obtain a highlevel indication of maturity. The service includes the Introduction to P3M3 and User Guide that can be downloaded in format. The Standard Selfassessment Service will generate indicative maturity level results by model and perspective. Enhanced Benefits of the Selfassessment Service include: Results tracker More detailed results, including typical practices Benchmarking A more detailed analysis of your maturity levell The tool enables you and your organization to track improvements and report progress. To find out more about the P3M3 Self-assessment Service or to set up your online please contact our sales experts on +44 (0) 1603 696016, or email digital@tso.co.uk The full assessment is to support organizations that want or need an independent assessment that is evidence based. This can be used to show where they are relative to other organizations (certified) or as the basis for improvement planning (diagnostic). These assessments are currently only available through an ACP. The Full assessment covers: Commercial activities this has been divided into two aspects looking either up or down the supply chain depending on the organization being assessed. One or both may be used but selection will be determined by the organizations business model. The two aspects are: Commissioning the focus here will be on the commercial management actives around procurement of a supplier to deliver the project or programme components. Selling the focus here is on commercial management activities around bidding for work in response to a tender. Asset management generally, but not always, tangible assets will be produced by the project or programme and these must be protected right throughout the whole lifecycle from design to decommissioning. Behavioural impacts looks at how the organizational energy can be brought to bear on the project or programme to achieve the best outcomes. It looks at the aspects like the motivation, prioritization and individual commitment to success. Extended diagnostic capactity allows users to understand root causes of problems and to identify solutions. To find out more about the P3M3 Full-assessment contact AXELOS at partnerask@axelos.com ITIL Maturity Model and Self-assessment Service The ITIL Maturity Model and Self-assessment Service comprises of 30 questionnaires one for each of the 26 ITIL processes and four ITIL functions. Subscribers to the full self-assessment will be able to fully assess and understand in detail the maturity of their ITIL processes and functions based on the ITIL framework. Benefits: The ability to save your results and track your improvement Access to more than 4,000 questions A detailed breakdown of what your maturity score means and advice on how to improve your score. To find out more about the ITIL Maturity Model and Self-assessment Service or to set up your Online Subscription please contact our sales experts on +44 (0) 1603 696016, or email digital@tso.co.uk

www.axelos.com AXELOS Publication Brochure 2 nd Edition 2017 17 MoP: Management of Portfolios Overview and benefits The MoP guidance provides senior executives and practitioners, who have responsibility for planning and implementing portfolios of change, with a set of principles, techniques and practices to introduce or re-energize portfolio management. Benefits: Helps achieve the best return from the total investment in change programmes and projects Ensures successful delivery Realizes the full benefits in terms of efficiency savings and contribution to strategic objectives across all sectors Provides the tools and techniques needed to identify and prioritize overall investment. How it works MoP enables investment in the right change initiatives as it ensures that: The programmes and projects undertaken are prioritized in terms of their contribution to strategic objectives and overall level of risk Programmes and projects are managed consistently to ensure efficient and effective delivery Benefits realization is maximized to provide the greatest return (in terms of strategic contribution and efficiency savings) from the investment made. Management of Portfolios This publication provides practical guidance on how to prioritise an organization s programmes and projects to focus on those that really matter and to maximize the return on investment in change. 9780113312948 50.00 9780113312955 50.00 ( 60.00 inc. VAT) 7003182 40.00 ( 48.00 inc. VAT) Call +44 (0) 1603 696016 to order the online An Executive Guide to Portfolio Management Written for senior managers, this guide explains how portfolio management can help your organization stay focused on strategic objectives and get the best out of investment in change. 9780113313594 9.95 9780113313778 9.95 ( 11.54 inc. VAT) 7003200 8.95 ( 10.74 inc. VAT) Call +44 (0) 1603 696016 to order the online Management of Portfolios Publication Review How top industry professionals use MoP ' Many organizations have invested heavily in developing project and even programme management processes and standards. They have also trained their staff in project and programme management. Both of these are important steps to delivering programmes and projects right. However, without also investing time in identifying the right change initiatives, much of the investment in good quality programme and project management will be wasted by delivering the wrong ones. The MoP Guide gives invaluable advice and guidance to senior managers and portfolio management professionals in understanding, prioritizing and planning their portfolio of change initiatives. It helps them to understand the importance of ongoing strategic alignment and how to ensure that the portfolio is moving in the right direction. For me, it is the missing piece of the puzzle, bringing together the existing PPM guidance.' Michelle Rowland, Director, A&J Project Management Ltd

18 AXELOS Publication Brochure 2 nd Edition 2017 www.axelos.com MSP: Managing Successful Programmes Overview and benefits MSP offers best-practice guidance to all organizations large or small, public or private sector to help them achieve successful outcomes from transformational change. MSP has been developed to help achieve excellence by improving practices, offering better services and preparing more effectively for the future. Its approach brings numerous benefits. Users find out how to: Create a vision and blueprint for transformational change Managing Successful Programmes Study Guide This study guide covers the MSP Foundation, Practitioner and Advanced Practitioner qualifications. Its purpose is to provide supporting information to candidates to help them take the MSP qualification. 9780113313952 25.00 9780113313969 25.00 ( 30.00 inc. VAT) Design the programme to deliver the blueprint Identify the right outcomes and benefits and plan for their delivery Deliver on time and on budget Break down initiatives into clearly defined projects and offer a framework for handling them Define responsibilities and lines of communication Involve interested stakeholders Manage risk and ensure the programme responds to change Audit and maintain quality. How it works MSP creates a structured framework that acknowledges that every programme is unique but at the same time must be universally applicable, delivering quality outcomes and lasting benefits. By creating a framework that encourages organizations to focus on outcomes and anticipate issues in advance, MSP is proven to work even for the most challenging, multiple programmes. Managing Successful Programmes MSP is established as widely used best practice. It provides guidance for the management complex programmes of change to ensure they deliver business benefits. 9780113313273 45.00 9780113313280 45.00 ( 54.00 inc. VAT) Online Subscription - Individual Access 7003137 35.00 ( 42.00 inc. VAT) Call +44 (0) 1603 696016 to order the online Translations Polish Translation 9780113314362 50.00 9780113314379 50.00 ( 60.00 inc. VAT) French Translation 9780113314126 50.00 9780113314485 50.00 ( 60.00 inc. VAT) MSP Pocketbook Documenting the basic essentials of MSP, this pocketbook is a useful prompt for the experienced practitioner and a good introduction for those unfamiliar with the guidance. 9780113313549 35.00 Online Subscription - Individual Access 7003207 3.50 ( 4.20 inc. VAT) Call +44 (0) 1603 696016 to order the online Fundamentals of Benefits Realization Written by a renowned expert in the subject this is a practical guide to a ensuring the realization of benefits from change initiatives and is compatible with programmes running under MSP. 9780113312597 30.00 Online Subscription - Individual Access 7003335 20.00 ( 24.00 inc. VAT) Survival Guide for Business Change Managers Book 9780113314461 35.00 9780113314478 35.00 ( 42.00 inc. VAT) Online Subscription - Individual Access 7003337 25.00 ( 30.00 inc. VAT) Survival Guide for Programme Managers 9780113314782 45.00 9780113314799 45.00 ( 54.00 inc. VAT) Online Subscription - Individual Access 7003336 35.00 ( 42.00 inc. VAT) Survival Guide for Senior Responsible Owners 9780113314805 45.00 9780113314812 45.00 ( 54.00 inc. VAT) Online Subscription - Individual Access 7003332 35.00 ( 42.00 inc. VAT)

www.axelos.com AXELOS Publication Brochure 2 nd Edition 2017 19 MoV: Management of Value Overview and benefits MoV provides essential guidance on the most efficient use of resources to maximize the benefits from projects, programmes and portfolios. MoV combines a set of principles, processes and techniques. Benefits include: Proposes a definition of value that embraces both monetary and nonmonetary benefits Provides a method, supported by techniques for allocating scarce funds as effectively as possible. How it works The guidance is structured around principles, themes and processes: The principles are based on tried-and-tested practices, and successful value management is unlikely to be achieved if these are not adopted The themes are continuous activities that need to be carried out to ensure the application of the principle delivers the promised value The set of processes define the structure of the approach and use specialist techniques to supplement the business case and provide a practical approach to getting results. Management of Value Perceptions of value are highly subjective yet organisations are under constant pressure to maximize the value of their investments. This book tackles the problem head-on and provides a framework and techniques to maximize the value from programmes and projects. 9780113312764 50.00 9780113312771 50.00 ( 60.00 inc. VAT) 7003181 40.00 ( 48.00 inc. VAT) Call +44 (0) 1603 696016 to order the online An Executive Guide to Value Management This brief guide explains why senior managers need to take value management seriously. It outlines the benefits of value management and includes a simple health check to test the organization s current status. 9780113312795 9.95 7003209 8.95 ( 10.74 inc. VAT) Call +44 (0) 1603 696016 to order the online Management of Value Publication Reviews MoV gives us an opportunity to look at our entire portfolio our programmes, our projects and decide what has to stay and what has to go without losing any of the quality. John Edmonds, Pearce Mayfields MoV has some really helpful techniques the idea of 'value trees' for example a very simple technique, but very effective. I would recommend this publication to anyone looking for the how bit. Melanie Franklin, Maven Training It brings realism to the equation. Michael Dallas, Lead Author and Chief Examiner

20 AXELOS Publication Brochure 2 nd Edition 2017 www.axelos.com P3O: Portfolio, Programme and Project Offices Overview and benefits The P3O guidance aligned to MoP, PRINCE2, MSP, and M_o_R brings together in one place a set of processes, role descriptions, functions, services and techniques to facilitate effective governance of portfolio, programme and project management through enablement, challenge and support structures. Benefits include: Informed senior management decision making on strategic alignment, prioritization, risk management, optimization of resource to successfully deliver your business objectives (portfolio management) Identification and realization of business outcomes and benefits via programmes Successful delivery of project outputs, that enable benefits, within time, cost and quality restraints. How it works The guidance includes: An introduction to P3O why, when and how to use P3O models, including the difference between portfolio, programmes and project environments and their different requirements What value P3O can bring to the organization including a business case, funding models and performance measures Portfolio, Programme and Project Offices (P3O) Study Guide This study guide is a handy reference aid suitable for the P3O qualification scheme. The aid covers both the Foundation and Practitioner qualification. Its purpose is to provide supporting information to candidates to help them take the P3O qualifications. 9780113313983 20.00 9780113313990 20.00 ( 24.00 inc. VAT) Portfolio, Programme and Projects Offices (P3O ) Pocketbook This downloadable provides a focal point for defining a balanced portfolio of change and ensuring consistent delivery of programmes and projects across an organization or department. Single 9780113314430 3.50 9780113314454 39.50 9780113314447 3.95 ( 4.74 inc. VAT) An overview of the different P3O models with examples Details on the functions/services and techniques/tools used by units of a P3O model. Portfolio, Programme and Project Offices (P3O) 2013 Edition Portfolio, Programme and Project Offices (P3O) describes how to build effective governance structures for managing portfolios, programmes and projects that is tailored to the needs of the organization. 9780113314225 50.00 9780113314232 50.00 ( 60.00 inc. VAT) 7003165 40.00 ( 48.00 inc. VAT) Call +44 (0) 1603 696016 to order the online

www.axelos.com AXELOS Publication Brochure 2 nd Edition 2017 21 MONEY-SAVING, GREAT VALUE PACKS AXELOS PROMOTIONS AXELOS is pleased to offer these money-saving, great value packs some of these promotional packs offer you our official publications in a range of formats to make the publications easily accessible to you whether you are in the office or on the move. ITIL Foundation Pack Save 18.90 when ordering this pack which consists of Passing your ITIL Foundation Exam, Key Element Guide Suite and ITIL Foundation Handbook, giving you all the material needed to help pass you ITIL Foundation Exam. Print pack 9780113314263 59.00 Managing and Directing Successful Projects with PRINCE2 Pack Save 21 and gain instant access when ordering the Managing and Directing Successful Projects with PRINCE2 - Pack consisting of Managing Successful Projects with PRINCE2 and Directing Successful Projects with PRINCE2. Print pack 9780113314270 99.00 pack 9780113314287 99.00 ( 118.80 inc. VAT) ITIL Lifecycle Publication Suite Print and Electronic/Subscription Pack Save up to 199 (excluding VAT) with this great value offer pack to receive hard copy and versions of the ITIL Lifecycle Suite, giving you instant access to the s for when you are on the move and hard copy format to reference to when you are in the office. Print and Online Subscription pack 9780113314256 399.00 ( 478.80 inc. VAT)

22 AXELOS Publication Brochure 2 nd Edition 2017 www.axelos.com Got a question or enquiry? If you have any questions or queries, please do not hesitate to contact us. No matter how big or small our experts are more than happy to help. Please contact the team on: Tel: +44 (0) 1603 696675 Email: digital@wlt.com www.axelos.com TSO services Maximizing your access Easy access is vital to embed the guidance into your organization. The most practical way of providing this to all core users is digitally via electronic access which allows you to broaden availability through your organization. TSO offer flexible packages for those wanting to share access across an organization or those needing mixed media access. Please email digital@tso.co.uk with your requirements. Standing orders Ensure you are first to receive the latest editions of the publications that matter to you. Set up a Standing Order and TSO will take care of everything to ensure you don t have to go through the process of re-ordering titles and filling out order forms, thus saving you time and money. For further information please call 0333 202 5070 or email s@tso.co.uk epub ebook The majority of the AXELOS Global Best Practice Guidance is available in ebook format from all major esellers such as Kindle, ibooks and Kobo. Other areas of interest TSO is one of the UK s largest publishers by volume, publishing more than 9,000 titles a year in print and digital formats for a wide range of clients. Register for free updates at www.tsoshop.co.uk/signup

Excel in your role. Advance in your career. Find out more... Taking the next step in your career? Join the AXELOS Membership Programme, get the recognition you deserve and stand out from the crowd! AXELOS Membership offers a wide range of online resources, from templates and toolkits to sample papers, exclusive publications and much more. The annual membership programme equips members with resources and best practice guidance to succeed. It is the only membership programme that is aligned to ITIL, PRINCE2 and MSP best practice frameworks and methodologies. Membership benefites include: Exam Support - exam tips and techniques to prepare you for success in your exams Career Developement - a one-stop-shop of resources to plan and develop your career Practical Content - implement best practice toolkits and templates to excel in your role Professional Recognition - digital badges linked to your certificate and CPD Global Community - engage with professionals and develop best practices globally Subscription Categories Becoming an AXELOS member will enable you to strengthen your skills, network, and professional profile. Choose from the membership options below that best suits your career deveopment. MEMBERSHIP MEMBERSHIP MEMBERSHIP To find out more about subscribing to the AXELOS Membership programme. Contact Nichol Pope on 01603 696675 or email digital@wlt.com

ITIL, PRINCE2, MSP, M _ o _ R, P3M3, P3O, MoP and MoV are registered trade marks of AXELOS Limited. PRINCE2 Agile and RESILIA are trade marks of AXELOS Limited. AXELOS, the AXELOS logo and the AXELOS swirl logo are registered trade marks of AXELOS Limited. Prices, publication dates, titles and jackets are correct at time of going to press but may be subject to change without notice. Account holders should note that credit card transactions will not be shown on their statements. The Stationery Office Ltd. Company Registered Number 3049649. Registered office: 29 St. John's Lane, London, EC1M 4NA. The marketing of products published by TSO is funded by TSO, www.tso.co.uk @AXELOS_GBP AXELOS - Google+ ask@axelos.com AXELOS Global Best Practice 8669 03/15