Future Proofing your IT Infrastructure The Maritime CIO Forum Drs. Ing. René Pluis MBA MBI Senior Manager Global Energy Vertical Cisco Industry Marketing 3 June 2015, Thon Hotel Arena, Lillestrom, Norway
Agenda Challenges in Maritime industry How Cisco Is Enabling IoE Business Outcomes Customer Case Studies Resilience, Redundancy, Availability 2
Atea and Cisco in alliance Strong relationship since 1989, being top certified in all Cisco architectures, achieving Global Awards in 2015 in competition with 34.000 other vendors world wide Present in all cities within the Nordics (25 offices in Norway), and growing in the Baltics Delivering on premise and as-a-service (AAS) solutions on Infrastructure, Collaboration, Security and Datacenter 3
Challenges in Maritime industry
Challenges in the Maritime Industry Revenue and Growth Cost and Asset Integrity Risk and HSE $ Holding and improving production rate and reservoir recovery Operational excellence, zero downtime, improved productivity New projects on time/budget Improving return on capital Extending the life of field, unit cost optimization Partner ecosystem Contractor accountability Reduced accidents, improved regulatory compliance Protected workers and environment Cyber security Secure sites and equipment 5
Responding to These Challenges Revenue and Growth Cost and Asset Integrity Risk and HSE $ Reduce number of people on site Real-time tracking, location/auto-alert Increase availability of experts in shrinking expert pool Reduce travel time and risk Increase first-time-right resolution Physical and cyber security Ecosystem partner communication Contractor/project teams alignment Project and operations integration from field to boardroom Knowledge, education, and entertainment Increase speed of resolution Real-time visibility Real-time analytics and actionable information Any device, anywhere, any time Connecting people to people, data to data, people to data 6
Industry Trends Are Compounding the Challenges Complex eco-system operations and dangerous workplaces Third- party intrusion, cyber and physical, driving security and asset integrity 35% Energy demand increase in the next 25 years, shifting supply chains 50% 50% of experienced staff will retire in next 10 years Integrated Operations: More devices and more data, new technologies require real-time intelligence 7
IoE Impact on maritime Integrated Operations Remote Operations and Faster Better Decisions Integrated Execution People and Process Values and Culture Organization, Roles, and Responsibilities People, Process Data, and Things Remote Expert - Effective Field Collaboration Remote Monitoring and Operations Information Availability Data Management and Real-Time Analytics Data and Things Data and Communication Infrastructure Industrial Data and Connectivity Cyber and Physical Security 8
How Cisco Is Enabling IoE Business Outcomes
Cisco in the Business of Connecting Oil and Gas Connected Oil and Gas Eco-System Snapshot Standards and Protocols 13
Connected Offshore Oil Rig - Example More Effective Field Collaboration with Integration of (Mobile) Phone, Radio, and Video Satellite Connection Detailed Situational Video for Remote Expert Support Crew Internet Access Crew Welfare: Entertainment and Social Media Faster and Better Expert Decisions Supported by Real-Time Analytics and Rich Media Collaboration Personnel Safety with Real-Time Tracking and Alert Converged Ethernet with Intelligence at Edge Industrial Control Information and Equipment Location Security, Safety, and Process Optimization Enabled by Video Analytics Industrial Wireless for Secure and Agile Process Data,Collaboration, Video, RFID, and Location Services Remote Operations and Expert Collaboration; Faster and Better Decisions 14
Connected Vessel and Terminal - Example Detailed Situational Video for Remote Expert Support More Effective Field Collaboration with Integration of (Mobile) Phone, Radio, and Video Satellite Connection Crew Welfare: Entertainment and Social Media Security, Safety, and Process Optimization Enabled by Video Analytics Personnel Safety with Real-Time Tracking and Alert Crew Internet Access Faster and Better Expert Decisions Supported by Real-Time Analytics and Rich Media Collaboration Ubiquitous Industrial Wireless, Converged Ethernet and RealTime Analytics at Edge 15
How Is Cisco Enabling IoE Business Outcomes? Mobile Applications Graphics VDI Virtual Expert Intelligence at the Edge Intelligence at the Edge Node Integrated Communications Telepresence Web Conferencing Enterprise Social Software Collaboration Computing and Analytics Security Data and Communication Secure Unified Access Secure Ops Process Control Domain Industrial Wireless Converged Ethernet Sensor Networks Unified Computing and Data Center Networking Integrated Computing, Network and Storage Wire/Wireless Convergence Threat Defense Medianet App Visibility and Control Location Services Identity Devices Energy Management Enterprise-Class Cloud and Intercloud Virtualization and Cloud Policy Application Acceleration Applications > US$6.3 Billion Spent Annually in R&D 16
1. Rapid Deployment Local Data Center 2. Life Safety/Man-Down 3. Remote-Site Management 4. Drilling and Production 5. Connected Graphics 6. Collaborative Operations 7. Connected Pipeline Operations 8. Truck Monitoring Customer Case Studies 9. Secure Ops 10. Industrial Wireless
9. Secure Ops (Process-Control Domain) Royal Dutch Shell Challenges Process-control domain (PCD) and access to it is prime target for cyberthreats Compliance requires regular audits and investment decisions Many locations, geographically remote, costly and operationally challenging Solutions Secure access, cybersecurity, and compliance for critical infrastructure Security controls that allow central leadership to understand risks and make informed investment decisions Proactive performance and fault monitoring; global security incident response and monitoring services Outcomes Reduced risk to industrial automation and control system (IACS) Reduced cost of delivering process control network (PCN) security New services that improve productivity and reduce cost of production Security maturity and compliance improved significantly Technology Enablers Cisco SecureCenter Cisco Secure Ops Solution architecture, products, software, and services Cisco SecureSite Local architecture, products, software, and services Cisco data center, virtualization, security, and network technology Cisco Asset inventory and management, security monitoring, and incident response Industrial Automation System Security Delivered as a Managed Service 26
10. Ubiquitous Industrial Wireless Connectivity Super Major Oil Company Challenges Creation of a wireless canopy to meet future communication requirements and enable the digital oil-field strategies Solutions Install wireless plantwide canopy that will be compatible with future versions Partnership with industry MACs such as Emerson, Honeywell, and Yokogawa Outcomes Reduce time to deploy and OpEx Improve flexibility and mobility Enable digital oil field strategy - Sensor and video networks - HSSE and risk management - Asset management - Maintenance and incident management Technology Enablers Cisco industrial wireless access point with Cisco CleanAir technology Cisco wireless mesh, Wi-Fi, and ISA100 support Cisco security and management EMERSON Honeywell YOKOGAWA 27
Resilience, Redundancy, Availability
Resilience, redundancy, availability (i) Resilience is the capability of a system with specific characteristics before, during and after a disruption to absorb the disruption, recover to an acceptable level of performance, and sustain that level for an acceptable period of time. Redundancy is the duplication of critical components or functions of a system with the intention of increasing reliability. You will need redundancy to increase the resilience of a system / network. 29
Resilience, redundancy, availability (ii) Availability Downtime (year) Downtime (week) 90% (1-nine ) 36.5 days 16.8 hours 99% (2-nines) 3.65 days 1.7 hours 99.9% (3-nines) 8.76 hours 10 minutes 99.99% (4-nines) 52 minutes 60 seconds 99.999% (5-nines) 5 minutes 5.8 seconds 99.9999% (6-nines) 31 seconds 0.6 seconds All the inputs for availability calculations are statistic means! no guarantees that downtime will not happen! only: the more 9s, the more unlikely downtime will happen! Scheduled downtime is usually not part of the availability! 30
REP Resilient Ethernet Protocol Fast Link Failure Notification Fast Notification results in faster layer 2 MAC entries flushing on all nodes in the segment which results in faster network convergence times. Fast Notification: Flooded in hardware using Cisco Multicast address No CPU involved for forwarding the notification Results in faster Layer MAC address table flushing on each node of the network. Convergence: 50 150 ms Edge Switch Open Open Open Alternate Port Open Open Failed Failed Open Open Switch D Switch C 31
DLR Device Level Ring (Layer 2) DLR uses an Acting Ring Supervisor which sends beacons out on both interfaces (but blocks normal traffic on one interface). If beacons not received ring is broken. Via neighbor check request / response location where ring is broken Very fast recovery times (~3ms) See: http://www.odva.org/portals/0/library/cipconf_agm2009/2009_cip_networks_conference_technical_track_intro_to_dlr.pdf 32
PRP Parallel Redundancy Protocol PRP (IEC 62439-3 Clause 4): Two separate Ethernet networks (LANs) Each doubly attached node with PRP (=DANP) has an interface to each LAN. A DANP source sends a frame simultaneously on both LANs. A DANP destination receives in normal operation both frames and discards the duplicate. A singly attached destination only receives one. A singly attached source sends only via one network. If a LAN fails, a DANP destination operates with the frames from the other LAN. 33
PRP Architecture / flow PRP A frames PRP B frames standard frames source SAN = Singly Attached Node DANP = Doubly Attached Node using PRP DANP DANP SAN switch switch local area network A switch SAN DANP local area network B switch switch DANP DANP DANP SAN SAN destinations destinations DANP switch 34
Many networks present at a vessel... Source: INTERSCHALT maritime systems AG 35
Maritime High Availability example 36
Why Cisco/Atea and Connected Vessels The world is becoming disruptive we need to change the way we do our business Traditional solutions and work processes needs to be examined, to find solutions for improvement Atea do this with local government (improving the way we educate, provide healthcare and build smarter cities) Atea do this within the commercial space (building smarter solutions for management on Rigs, shopping malls, hotels etc) Building smarter and connected vessels, means lower cost, lower risk and higher performance. The future will give us the opportunity to have shipping with no on-boat man craft. The use of the right and smart solutions in vessels will be YOUR opportunity to approach the disruptive world in the best feasable way. Let us build the opportunities together! 37
Thank you. 38