1.System Requirements HARDWARE SPECIFICATIONS 1.1 Database Database Server Component / Number of users 1 10 users 11 25 users 26 50 users 51 99 users 100+ users Processor Recommended Processor Minimum Dual-core Xeon (2 cores, 1.6 GHz+) Two (8 cores, 1.6 GHz+) Two (8 cores, 2.26 GHz+) Two (8 cores, 2.26 GHz+) Four (16 cores, 2.26 GHz+) Memory / RAM Recommended 16 GB 32 GB 64 GB 64 128 GB 128 160 GB Memory / RAM Minimum 8 GB 16 GB 32 GB 64 GB 128 GB Disk Configuration RAID 1 or RAID 5 4 Hard Drive Total Storage 500 GB SCSI, 15K RPM 1,2,3 (Should be capable of adding more 1 TB SCSI, 15K RPM 1,2,3 (Should be capable of adding more 1.5 TB SCSI, 15K RPM 1,2,3 (Should be capable of adding more 2 TB SSD SCSI, 15K RPM 1,2,3 (Should be capable of adding more 3 TB SSD SCSI, 15K RPM 1,2,3 (Should be capable of adding more Operating System Windows Server 2008 or 2012 5 Standard Network Card / Ports (1000 Mbps) 2 NIC, 1 port each 2 NIC, 1 port each 2 NIC, 2 ports each 2 NIC, 2 ports each Backup Solution Internet Connectivity Notes Backup on external hard disk, tape, or NAS (Online / offsite backup is recommended.) Server must be connected to the Internet via high-speed Internet connection. This server should only host IMS software database server.
1.2 Citrix/2X/Terminal Citrix/2X/Terminal Server (for remote locations) Component / Number of users 1 10 remote users 11 25 remote users 26 50 remote users 51 99 remote users Processor Recommended Processor Minimum Two (8 cores, 1.6 GHz+) Two (8 cores, 1.6 GHz+) Two (8 cores, 2.26 GHz+) Memory / RAM Recommended 16 GB 32 GB 64 GB 128 GB Memory / RAM Minimum 12 GB 24 GB 48 GB 96 GB Disk Configuration RAID 1 or RAID 5 4 Two (8 cores, 2.26 GHz+) Hard Drive Total Storage Operating System 160 GB SSD* or SCSI 15K (Should be capable of adding more 250 GB SSD* or SCSI 15K RPM (Should be capable of adding more Windows Server 2008 or 2012 5 Standard 250 GB SSD* or SCSI 15K RPM (Should be capable of adding more 500 GB SSD* or SCSI 15K RPM (Should be capable of adding more Network Card / Ports (1000 Mbps) 2 NIC, 1 port each 2 NIC, 1 port each 2 NIC, 2 ports each 2 NIC, 2 ports each Backup Solution Backup on external hard disk, tape, or NAS (Online / offsite backup is recommended.) Internet Connectivity Business-class broadband Internet connection with 150 Kbps bandwidth per user required for online services. 6 Terminal Server Licensing If number of remote users exceed 5, then per user TS licenses are required. 1.3 SSD (Solid-State Drive) Using SSD drives boosts up the speed by 500 percent and consumes less energy. An SSD-equipped PC will boot in seconds. It should be in RAID. SSD will provide a performance boost over SCSI HDD. Drive capacity requirements increase with scanning and imaging storage needs. Drives should be partitioned. C partition should hold the OS; D partition should hold IMS database. RAID 5 is recommended for maximum redundancy and data protection. More recent versions like windows server 2016 is in compatibility testing phase. Standard requirement for Internet service: static IP, latency: minimum 50 ms round-trip on a standard ping packet, packet loss: less than 1 percent
1.4 Patient Portal Patient Portal (optional) HARDWARE SPECIFICATIONS Component Processor Memory / RAM Hard Drive Operating System Internet Connectivity Network Card / Ports (1000 Mbps) Sybase License Minimum Specifications Quad-core 4 GB 80 GB Windows Server 2008 or 2012 (SMB will work fine) Broadband Internet connection with static IP address 2 NIC, 1 port each 1 Sybase license is required to allow Web Server to connect to IMS DB server 1.5 Workstations Workstations Workstations (Desktop / Laptop / Tablet PC) High-Usage Workstations (Provider workstation, critical task workstations) Component Minimum Specifications Recommended Specifications Processor Intel i5, 2.70 GHz+ Intel i7, 2.40 GHz+ Memory / RAM 4 GB 6 GB Hard Drive 120 GB 250 GB+ Operating system Windows 7 Pro / Windows 8 Pro / Windows 10 Network Card Wireless Network Card (Wi-Fi) 7 Network 100 Mbps 802.11G or higher Component Minimum Specifications Recommended Specifications Wired Network 100 Mbps Ethernet or higher 1000 Mbps Ethernet or higher Wireless (Wi-Fi) 7 802.11G or higher 802.11N or higher Router / Firewall 9 Ports Secure encrypted connectivity for communication between facilities is required using an IPsec VPN enabled router. The following ports are used for sending and receiving claims through IMS. - ENS Professional: 3566 - ENS Institutional: 22 - AVAILITY: 9922 - REALMED: 22
* Optional equipment: Scanning, Dragon dictation, word processing workstations are considered high-usage workstations. SonicWall, ZyXEL, Juniper, WatchGuard, Fortinet firewalls are recommended. Note: The following can contribute to system slowness: firewall/antivirus software (even if virus scan is not running, it will scan each file that is downloaded and opened or scanned and saved); insufficient RAM memory; hard drive encryption; multiple network switches; slow network / more traffic on network; low space on system partition or working partition. Local Hardware Specifications (this document): https://www.imsclientconnect.com/sr/system_requirements.pdf SaaS Hardware Specifications: https://www.imsclientconnect.com/download/saas_hw_specification.pdf Peripherals Specifications: https://www.imsclientconnect.com/download/ims_peripherals_specifications.pdf 1.6 Peripheral Hardware Specifications Peripherals Printers Printer Label Printer 1 CHDP Printer* 1 Rx Printers* 1 PCL5 (or higher) - compatible network printer (All-in-one devices should not be used as a scanner but can be used for printing.) DymoLabelWriter 400/450 { Note: Single ribbon only, double ribbon not supported.} DymoLabelWriter 400/450 Turbo { Note: Single ribbon only, double ribbon not supported.} Windows compliant laser printer. We recommend the OKI MICROLINE 420 ( This unit can work on multiple drivers. Install IBM Pro printer roman 3 drivers. We recommend this for a busy practice. ) Brother laser jet 2170N network printer (to use with non-padded Rx scripts), if you would like to print Rx pads. Scanners and Imaging Scanner Card scanner Any Twain-compatible scanner is compatible with IMS. We recommend the following: Medium-sized organization or single-department application: Fujitsu models fi-6130 or fi-6230 sheet-fed scanners Larger organizations: Fujitsu models fi-6140, fi-6240 or fi-5530c2 sheet-fed scanners Docket Port DS687 (Duplex) Docket Port PS467 (Simplex) *Duplex is preferred. Barcode scanner* 1 Symbol LS Series general-purpose bar code scanner Tested model: Symbol LS2208
For use with locally hosted server: Topaz model: T-LBK755SE-BBSB-R Topazmodel: T-LBK755SEBH or T-LBK750SEBH Topaz SignatureGem SE 4X5 Topaz SignatureGem SE 4X3 Topaz SignatureGemSE 4X3 TM-LBK755-BHSB Signature pad For use with remotely hosted server: Topaz model: T-LBK755SE-BBSB-R Topazmodel: T-LBK755SEBH and the T-LBK750SEBH Requires serial cable kit.topaz part number A-CSA4-2 Note:If you disconnected the pad from itsusb power port, reconnect it to the same USB power port. Web camera Medical devices Vital Signs EKG Branded Webcam, USB 2.0 or higher Welch Allyn Spot Vital Signs Lxi Midmark Midmark Immunoassay Analyzer Spirometry Glucose Meter Interface Immulite 1000 Immulite 2000 XPi Roche Cobas e411 Tosoh AIA - 360 Tosoh AIA - 900 Midmark Morgan Scientific (Spirometer model is the pneumotrac 6800 with ComPAS software ) Koko-nSpire IDI (Intelligent Diabetic Interface), contact Meditab Sales
Peripherals (continued) Fax Server and Check-in Kiosk IMS Fax Server Auto Check-In Kiosk 1 Meditab provides support on cloud based faxing. IMSFaxcloud is the best option for faxing solutions. Any touch screen that can simulate mouse/keyboard input via touch will work fine. Tested models: PT1710MX 17-inch touch-screen monitor, HP Touch Smart series. Network Router / Firewall 2 Wireless Discretion of local IT technician For better performance, we recommend Gigabyte switches and routers (10/100/1000) Hardwiring your office to the Internet is always the best solution. However, if you seek the convenience of wireless PCs, you do have the option of using them through a Terminal Services connection to a computer that is hardwired to the Internet. Setting up a simple remote connection will give you the flexibility of wireless Internet with the dependability of a hardwired Internet connection. Please ask our team for more details about how to set this up. We recommend the following wireless access points (WAP): Best Practices for Backup Cisco Aironet 1041N (GOOD) Cisco Aironet 1041N (BETTER) Cisco Aironet 1262N (BEST) You are responsible for backing up your data. If you lose your data, recovery may be difficult and costly. Keeping backup files is the best thing that you can do to protect your office s data, your patients data, and to preserve your paperless environment. Your understanding of the backup process is crucial to a successful backup. Although Meditab Customer Support initially sets up the scheduled backup of files on your local server, they are not responsible sustaining it.this is your responsibility. W e strongly encourage that you hire a network professional to handle your backup procedures. Have a qualified IT technician contact Customer Support immediately to create a backup plan. Backing up your data will only take a few minutes of your time, and it s worth the effort. Remember, it is your responsibility to make sure this is done daily. * Optional equipment: SonicWall, ZyXEL, Juniper, WatchGuard, Fortinet firewalls are recommended. Standard requirement for Internet service: static IP, latency: minimum 50ms latency round-trip on a standard ping packet, packet loss: less than 1 Percent. Local Hardware Specifications (this document): https://www.imsclientconnect.com/sr/system_requirements.pdf SaaS Hardware Specifications: https://www.imsclientconnect.com/download/saas_hw_specification.pdf Peripherals Specifications: https://www.imsclientconnect.com/download/ims_peripherals_specifications.pdf