Wireless Infrared Connections JetEye PC ESI-9680 Part Number 09680-0903 Overview JetEye PC provides a fast, wireless method of moving files between infraredequipped portable computers and desktop computers. JetEye PC is a hardware device that allows your desktop computer to communicate using infrared technology to other computers with infrared ports. Once the infrared beam can be established between computers, the QuickBeam application can be used to transfer files from one computer to another. JetEye PC ships with QuickBeam Suite, which includes the infrared applications and drivers needed to fully utilize your JetEye product. Product Description JetEye PC meets the IrDA standard specifications for a device which provides portable computer users a direct infrared connection to a desktop computer. The maximum infrared speed for the JetEye PC is 115.2 Kbps. 1
JetEye PC Package Contents In addition to the documentation, the JetEye PC package contains the following items: 9-pin Serial Connector Infrared Adapter JetEye PC Infrared Adapter QuickBeam Suite CD-ROM System Requirements Computer with a serial port. Computer with a Windows-based operating system. Windows 95/98/NT drivers are provided on the QuickBeam Suite CD-ROM. If you are not using one of the Windows operating systems, you may need additional software. Please contact Extended Systems for infrared software needed to transfer files between your computing devices. Infrared port on any computing device meeting the IrDA 1.0 standard. 2
Installing the Hardware To install the JetEye PC hardware: 1. Turn off your desktop computer. 2. Attach the 9-pin serial connector to the serial port on your desktop computer. 3. Turn on your desktop computer. 4. Position the infrared adapter so that the smooth, shiny surface is in-line with the infrared port on your portable computer. The infrared devices can be separated by distances up to 3 feet (1 meter). 3
Infrared Software Installation A QuickBeam Suite CD-ROM is provided with your JetEye PC. QuickBeam Suite provides the appropriate infrared drivers and applications to fully utilize your JetEye product. QuickBeam Suite may be installed on any Windows-based PC. The software automatically guides you through the installation process. Once installation is complete, your PC is ready to transfer data through the infrared port. To install the infrared software: 1. Insert the QuickBeam Suite CD-ROM into the drive on your infraredcapable computer. NOTE: If you do not have a CD-ROM drive, a utility is available on the CD-ROM to build floppy diskettes. Find another PC with a CD-ROM drive to build the floppies. 2. On the startup screen, select Install QuickBeam Suite. 3. Follow the install program instructions to complete the installation. QuickBeam Suite comes with complete online documentation. Please reference the information on the CD-ROM for more details on installing, using and troubleshooting the infrared software. 4
Using the JetEye PC Position the JetEye PC so the infrared window is in a convenient position for infrared alignment to a PC. The infrared windows of IrDA devices must be lined up within 3 feet (1 meter) of each other in order to communicate. Portable Computer Trajectories at 30 angles. Infrared Adapter 3 feet (1 meter) Position your portable computer and the Infrared Adapter within three feet (1 meter) of one another. Using QuickBeam for Transferring Files The QuickBeam Suite CD-ROM includes a file transfer application named QuickBeam. This application allows you to transfer files and folders between two infrared-equipped, Windows-based computers. QuickBeam Suite must be installed and running on both computers prior to transferring files (for optimal results). To start QuickBeam, select Start, Programs, QuickBeam Suite, and then QuickBeam. When QuickBeam is first started, the QuickBeam Help file is automatically displayed. Review the QuickBeam Help file for specific features, helpful user tips and shortcuts. 5
Troubleshooting If you are unable to communicate between your desktop and portable computers, your problem may be related to a variety of issues. Review the following areas and make the necessary adjustments. Your portable computer may be out of range or misaligned with the infrared adapter. Try repositioning the infrared devices. Verify the red light on the JetEye PC flashes every 3 seconds. This light indicates the software drivers are correctly installed. If the light is not flashing red, you may have selected the wrong COM port during software installation. Try to load infrared through a different COM port. To change the infrared COM port: 1. Double-click on the Infrared icon located in the system tray. 2. In the Infrared Monitor screen, select the tab labeled Options. 3. Select a different COM port. 4. Click Apply. 5. Verify the red light begins to flash on your JetEye PC. If your infrared drivers and file transfer software seem to be properly installed and running, verify the JetEye PC connection is tightly secured on your desktop serial port. Isolate which device is not communicating by using a third infrared device, such as a printer or another portable computer, to test connections. 6
Technical Support Contact Information Extended Systems Technical Support representatives are available from 7 a.m. to 6 p.m. (Mountain Time), Monday through Friday, excluding holidays. Assist 800 800-235-7576 or 208-322-7800 Fax 406-585-3606 France 33 4 7698 9010 Germany 49 7032 9454 21 UK 44 1705 875075 If you would like to contact us via the Internet, you can reach us at: E-mail: Web: support@extendsys.com www.extendedsystems.com 7
Hardware Warranty Extended Systems Incorporated warrants this product against defects in materials and workmanship to the purchaser for a period of two (2) years from the date of shipment. This warranty is limited to repair or replacement of the product. To obtain warranty service, the purchaser must first call Extended Systems Incorporated for an RMA number, then return the product to Extended Systems Incorporated for repair or replacement. Purchaser shall prepay shipping charges for products returned to Extended Systems Incorporated. Extended Systems Incorporated will pay for return of the products to purchaser, except that purchaser shall pay all shipping charges, duties, and taxes for products returned to Extended Systems Incorporated from a country other than the United States. Extended Systems makes no other warranty of any kind with regard to this material. Extended Systems shall not be liable for errors contained herein or for incidental or consequential damages in connection with the furnishing, performance, or use of this material. Within thirty (30) days of receipt should the product fail for any reason other than damage due to customer negligence, purchaser has the right to return the product for a full refund of the purchase price. If the purchaser wishes to upgrade or convert to another Extended Systems product within the thirty (30) day period, purchaser has the right to return the product and apply the full purchase price toward the purchase of the other product. Any other return will be subject to Extended Systems existing restocking policy. 8
EXTENDED SYSTEMS WARRANTS THAT THIS PRODUCT IS NEW OR HAS BEEN REMANUFACTURED TO MEET NEW STANDARDS USING NEW OR SERVICEABLE USED PARTS. EXTENDED SYSTEMS INCORPORATED MAKES NO OTHER WARRANTY, EITHER EXPRESSED OR IMPLIED, WITH RESPECT TO THIS PRODUCT. EXTENDED SYSTEMS INCORPORATED SPECIFICALLY DISCLAIMS THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. Some states or provinces do not allow limitations on how long an implied warranty lasts, so the above limitation or exclusion may not apply to you. THE REMEDIES PROVIDED HEREIN ARE CUSTOMER S SOLE AND EXCLUSIVE REMEDIES. IN NO EVENT SHALL EXTENDED SYSTEMS INCORPORATED BE LIABLE FOR ANY LOST PROFITS, DIRECT, INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, WHETHER BASED ON CONTRACT, TORT, OR ANY OTHER LEGAL THEORY. Extended Systems Incorporated 5777 North Meeker Ave Boise, Idaho 83713 Sales Assist (800) 235-7576 (208) 322-7575 Fax (208) 377-1906 9
Regulatory Information FCC This device complies with Part 15 of the FCC rules. Operation is subject to the following conditions: (1) This device may not cause harmful interference. (2) This device must accept any interference received including interference that may cause undesired operation. CE The CE mark, located on this Extended Systems product, identifies the product as being in conformance with the European CE standards applicable at the time of manufacture. VCCI This is a Class 2 product based on the standard of the Voluntary Control Council for Interference (VCCI) from Information Technology Equipment. If this is used near a radio or television receiver in a domestic environment, it may cause radio interference. Install and use the equipment according to the instruction manual. 10
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5777 North Meeker Avenue Boise, ID 83713 U.S.A. Copyright 1999. All rights reserved. Printed in the U.S.A. 9905 12