evaluesense ApS Lergravsvej 63, 5. DK-2300 Copenhagen S Denmark Mob. +45 31 31 82 61 e-mail:khm@evaluesense.com Kasper Hillgaard Mühlbach Personal Nationality: Danish. Born November 21 st, 1971. Married to Pernille Mühlbach. Together we have Silja Marie Mühlbach & Maise Cornelia Mühlbach Current 20091201 Owner of evaluense ApS EFQM Team Leader Award Assessor 2016 EFQM Deputy Team Leader Award Assessor 2014 (EEA 2014) Trainer/instructor on DNSV-GL s certified Quality Management Education for Quality Managers in Denmark EFQM Award Assessor 2013 (EEA 2013) EFQM Business Excellence Advisor EFQM Award Assessor 2012 (EEA 2012) Rather experienced with certification processes, system development and implementation, audits and training. I have international level and e.g. been training key employees in South Korea, China and Vietnam, US, Denmark, Sweden, Italy, Canada and Spain. Development of courses and training in audit focusing on evaluation of effectiveness and maturity regarding organizations ability to execute quality strategies. Development of courses and training in management and communication with a systematic approach this done with humour, outlining perspectives and making the attendants reflect. I have trained hundreds of auditors and managers on all different levels from novices to auditors who wanted the highest international level. I have worked with appreciative enquiry in different aspects and development of cultures and understanding of own influence of quality, product, working environment and why mutual understanding and conflicts emerges across organizational lines. Besides audit, I do maturity assessments and benchmarks on an international level and is a part of EFQM s Award Assessor team. I conduct different types of audits; internal, second party and third party (ISO 9001:2008 and ISO 14001:2004) and I am IRCA certified Lead Auditor, QMS 2008, QMS 2015 and EMS. KHM CV 20160201 Side 1 af 5
I work as auditor or lead auditor for national and international certification bodies e.g. I am Lead Auditor for DNV-GL and SGS and has been for FORCE Certification. I am qualified within ISO 9001:2015, ISO 9001:2008, ISO 14001:2015 and ISO 14001:2004. More info can be found on my LinkedIn profile: dk.linkedin.com/in/kaspermuehlbach/ Here there are also links to some of the articles I have co-authored. References Can be given if agreed. Past 20110201-20120930 Senior Consultant, FORCE Technology Audit and Business Development Teaching and training in audit and effectiveness in quality and environmental management systems. Course manager for several of FORCE Technology s audit courses, supporting implementation of management systems and development of competences. Participates in some of FORCE Technology s strategy committees. 20080630 20091201 Senior Consultant FORCE Technology, System- & management development Teaching and training in audit and effectiveness in quality and environmental management system. Course manager for several of FORCE Technology s audit courses, supporting implementation of management systems and development of competences. Approved Lead Tutor on the 5 days IRCA approved Quality Lead Auditor Course. Participated in some of FORCE Technology s strategy committees. 20060301-20080630 Consultant FORCE Technology System- and management development. Trainer on the basic auditor courses and the basic ISO 9001/quality management courses, 1-3 days duration. Quality and environmental management system consultancy. Course responsible of basic auditor and quality management courses. KHM CV 20160201 Side 2 af 5
20050801-20080228 Freelance Photographer and writer Freelancer Photographing sports fishing and landscapes 20040401-20050505 Senior manager Ferring A/S Coating and compression of pentasa-pills Optimization of the department, making teams work and optimization of the production. Responsible for changes to the QMS and implementing new and changed procedures. Responsible for reviewing batch journals and member of the internal audit team. Responsible for the production to meet the targets and the specifications as well as the KPIs. 19990901-20040331 Quality- and Environmental Manager ApodanNordic A/S Pharmaceutical packaging and transfer systems for the health sector. Responsible for setting up, implementing and maintaining the certified environmental, occupational health, safety and quality management systems and responsible for our CE-markings (IIb). Lead auditor during all internal and external audits. Did a few due diligence audits and supplier screenings. 19910801-19990831 During this time, I was lab-worker at Lundbeck A/S, process operator and a computer sales man. Worked as a process operator in wet granulation and dry mixing in a Nycomed A/S according to GMP. Education 1992 1997 Environmental Technology Thesis in psychological occupational work environment; score 11; average 10.0. Studied pharmacy at Faculty of Pharmaceutical Sciences for 3 years. KHM CV 20160201 Side 3 af 5
Courses/Training EFQM Team Leader, EFQM, ATL, January 2016 ISO 9001:2015, upgrade course, DNV-GL. October 2015 EFQM Master Assessor, EFQM, MAT, December 2013 FSC requirements and audit, NEPcon, February 2013 EFQM Model 2013 Upgrade Training, EAT Knowledge Sharing, Groome, October 2012 EFQM Model 2010 Assessor Training EAT, April 2011 ISO 9001:2008 upgrade course, FORCE Technology, January 2009 Legal requirements of quality management in municipal environmental administrations, August 2009 IRCA certified auditor, February 2009 Monitored and approved as Auditor ISO 14001:2004 for FORCE Certification, January 2008 Monitored and approved as Lead Auditor ISO 9001:2000 for FORCE Certification, December 2007 Authorized JTI-user (Jung s Type Index), December 2007 Lead auditor ISO 9001 education FORCE Technology, May 2006 Danish Environmental Leg. For auditors and system managers. April 2006. Lead auditor ISO 14001:1996 education FORCE Technology, September 2002. Have been coached intensively in spring and autumn 2005. Since 1999 I have taken several courses primarily in GMP, quality management and safety Conferences EFQM Forum 2016 Beyond Excellence The new ISO 9001:2015 February 2015, DFK Conference Moderator EFQM Forum 2014 Appreciative Enquiry in the audit process, ArbejdsmiljøNET conference 2014, speaker KHM CV 20160201 Side 4 af 5
Good Pratice Visit, PostNord, October 2013 Goal-oriented competence management (speaker) at DFK Conference, December 2012 EFQM Award Forum 2012, October 2012 Quality Culture (speaker) at DFK Conference, September 2012 Audits and Results, December 2011 EFQM Award Forum 2011, October 2011 Best in Class, September 2011 Future Audits, December 2009 Leadership in Quality Management, October 2008 The New Auditor, November 2007 Quality management in the health sector, November 2006 The Danish Quality Model, October 2006 Signature KHM CV 20160201 Side 5 af 5