ILIAS Hosting Get the appropriate hosting for your ILIAS installation from us. You can choose between Shared Hosting, Dedicated Hosting, or In-House Hosting. We will take care of the hosting and adapt the platform to your needs regardless of the size of your ILIAS installation. We preferably run the ILIAS installations on Ubuntu Linux in the data centre of our hosting partner Zurich, or in your own data centre. There are various options and service packages available for hosting as well as maintenance and operation. Legend inclusive optional not possible customer responsibility 1 Hardware Shared Dedicated In-House Own Server Server-Location Zürich Zürich Storage space 15GB 200GB Domain name Server certificate 1 Climate-neutral operation 1 Multi Domain Certificate: other customer domains are also shown in the certificate 33_Hosting Latest release: 03.04.17 Page 1 of 7
Availability, backup, and security Availability measured for one quarter 2 99% 99% Daily backup to another data center Server monitoring Access restriction to specific IP networks, interfaces, server configuration Consideration of special server configurations Interfaces 3 Individual adjustments Code adjustments User accounts Unlimited number of user accounts Number of simultaneous users 4 20 150 5 Increased number of simultaneous users 2 excl. maintenance windows 3 e.g. LDAP, ActiveDirectory, SAP, 4 number of active sessions based on a standard usage of ILIAS. More active sessions possible as option. May be exceeded by 50%. (short-term only). 5 depends on server infrastructure based on a standard usage (does not include 150 users completing an ILIAS-test simultaneously) 33_Hosting Latest release: 03.04.17 Page 2 of 7
Commissioning and maintenance ILIAS Maintenance (Basic) Additional ILIAS installation Costs and conditions Period of notice 1 month 1 month 1 month Minimum contract period 12 months 12 months 12 months One-time setup fee CHF 720 Price / month CHF 120 EUR 100 CHF 680 EUR 567 CHF 450 EUR 375 2 Hosting Options 2.1 Shared Hosting Product Description Set-up costs Monthly costs i.ho.opt.010.i 10 additional simultaneous users - CHF 100 EUR 83 i.ho.opt.003.s-d-i of studer + raimann ag, certified plugins of ILIAS open source society, further plugins by agreement. from CHF 720 from each Plugin i.ho.opt.004.s-d-f cf. offer ILIAS design adjustments i.ho.opt.011.s-d-i Individual developments i.ho.opt.008.d-f-s Authentication interface LDAP/AD 6 CHF 15 EUR 13 6 each AD/LDAP-Server 33_Hosting Latest release: 03.04.17 Page 3 of 7
2.2 Dedicated Hosting Product Description Set-up costs Monthly costs i.ho.opt.001.d-i Additional 200GB data storage 7 - CHF 150 EUR 125 i.ho.opt.002.d-i Additional Database server with SSD disks for operating of ILIAS with approximately 300 concurrent users. CHF 720 i.ho.opt.003.s-d-i of studer + raimann ag, certified plugins of ILIAS open source society, further plugins by agreement. ab CHF 720 ab pro Plugin i.ho.opt.004.s-d-f cf. offer ILIAS design adjustments i.ho.opt.011.s-d-i Individual developments i.ho.opt.005.d-f Additional ILIAS installation CHF 720 i.ho.opt.006.d-f FTPS or SFTP access CHF 360 EUR 300 i.ho.opt.007.d-f Single-Sign-On SAML2/ADFS/Shibboleth 8 i.ho.opt.008.d-f-s Authentication interface LDAP/AD 6 CHF 80 EUR 67 CHF 45 EUR 38 CHF 15 EUR 13 i.ho.opt.009.d-f of import / export interface e.g. with HUB-Plugin (might require the option FTPS or SFTP access) i.ho.opt.012.d OwnCloud server as additional service CHF 1 440 0 7 multiple selectable 8 per SAML2/ADFS/Shibboleth connection 33_Hosting Latest release: 03.04.17 Page 4 of 7
2.3 In-House Hosting Product Description Set-up costs Monthly costs i.ho.opt.001.d-i Installation of additional data storage - i.ho.opt.002.d-i Additional Database server with SSD disks for operating of ILIAS with approximately 300 concurrent users. CHF 450 EUR 375 i.ho.opt.003.s-d-i of studer + raimann ag, certified plugins of ILIAS open source society, further plugins by agreement. from CHF 720 from each plugin Maintenance & i.ho.opt.004.s-d-i cf. offer ILIAS design adjustments Maintenance & i.ho.opt.011.s-d-i Individual developments Maintenance & i.ho.opt.005.d-i Additional ILIAS installations CHF 720 i.ho.opt.006.d-i FTPS or SFTP access CHF 360 EUR 300 i.ho.opt.007.d-i Single-Sign-On SAML2/ADFS/Shibboleth 8 i.ho.opt.008.s-d-i Authentication interface LDAP/AD 6 CHF 80 EUR 67 CHF 45 EUR 38 CHF 15 EUR 13 i.ho.opt.009.d-i.m of import / export interface e.g. with HUB- Plugin (might require the option FTPS or SFTP access) 33_Hosting Latest release: 03.04.17 Page 5 of 7
3 ILIAS Basic Advanced Premium BASIC prices 9 CHF 450 EUR 375 per month CHF 600 EUR 500 per month Conduction fo security updates for ILIAS In case of security-relevant innovations in ILIAS, the customer is informed to discuss the process of safety updates Maintenance of i.ho.opt.004.s-d-i.m according to 10 Maintenance of Individual developments e.g. adaption of course form (checkbox removed). Adaptation will be ensured during upgrade. according to 11 i.ho.opt.011.s-d-i.m ILIAS (taken care of by community) i.ho.opt.003.s-d-i.m from CHF 30 per month ILIAS (developed individually for the customer) according to according to i.ho.opt.003.s-d-i.m ILIAS-Upgrades conducting ILIAS upgrades 12 13 14 Review Upgrade in advance on test installation ILIAS bugs from third party developers Fixing ILIAS bugs from third party developers Review the upgrade and the necessary adjustments / configurations with the customer If a test installation exists, the upgrade is first performed on the test installation. The update on the productive installation takes place in consultation with the customer Clarification & coordination of bugfixing with third party developers via ilias.de/mantis according to 9 including all hosting offers from studer + raimann ag 10 applies for minor template adjustments, otherwise, it will be charged according to time and effort 11 applies for minor code adjustments, otherwise, it will be charged according to time and effort 12 max. once in two years. Yearly Upgrade Option /month 13 max. once/year 14 max. once/year 33_Hosting Latest release: 03.04.17 Page 6 of 7
General information All prices are exclusive VAT. For Swiss customers, the prices in CHF are applied. We assume the exchange rate risk for our contract customers in the Euro area. The hourly rate for the Euro area is calculated at an exchange rate of CHF 1.20 / EUR 1. Foreign customers receive invoices without Swiss VAT. It is the responsibility of the customer to pay the value-added tax abroad if necessary. We are happy to assist you in hosting, maintenance and operations of your ILIAS installation and look forward to your non-binding inquiry: Phone: +41 31 972 52 22 E-Mail: 33_Hosting Latest release: 03.04.17 Page 7 of 7