M7324 Telephone User Card

M7324 Telephone User Card

Your Norstar M7324 telephone Memory and line buttons are buttons with indicators for one touch dialing, feature operation or line access. Display shows the time, date, call information and guides you while using Norstar* features. The lower line of the display is reserved for display button instructions. Display buttons Dial pad Volume control Feature button starts or ends a feature. Hold button Release button cancels active calls. Indicators appear beside active lines and features. Using display buttons Display buttons change with each feature you use. The labels for display buttons appear in capital letters directly above them on the second line of the display. A display button with an OK label above it is represented as OK in this card. Contrast level 2 DOWN UP OK Button inquiry Adjusting display contrast Selecting a ring type and volume level Confirm that your memory and line buttons have the correct snap-on caps by checking their programming. 1. Release all calls or open lines with dial tone. 2. Press ƒ. 3. Press the button(s) you want to check and read the display. 4. Press ƒ when finished. 1. Press ƒ. 2. Press UP or DOWN for the level you want. 3. Press OK when finished. 1. Press ƒ fl. 2. Press,, or to hear the different types of rings. 3. While the telephone is ringing, press to adjust the volume. 4. Press OK to store the ring. softer louder Important: All M7324 telephones Release 10 (REL 10) and higher comply with the Americans with Disabilities Act (ADA). See the label on the bottom of the telephone for the Release marking. * Meridian and Norstar are trademarks of Northern Telecom. 2

Making calls About line buttons Line 1 Norstar systems can have different types of line buttons. Match the line buttons on your telephone with the ones below for instructions on how to use them. Internal calls using Intercom buttons 1. Pick up the receiver. 2. If º appears beside an Intercom button, then dial. OR Press an Intercom button without º, then dial. External calls using numbered Line buttons 1. Pick up the receiver. 2. When º appears beside a numbered Line button, then dial. OR Press a numbered Line button without º, then dial. Note: Internal numbers are supplied by your system coordinator. 4321 Dialing without lifting the handset Internal calls using extension buttons 1. Pick up the receiver. 2. When º appears beside an extension button, then dial. External calls using extension buttons 1. Pick up the receiver. 2. When º appears beside the extension button, then dial (or your system's external line access code) and the number. Holding Calls 1. Press. The º flashes beside the line on hold. 2. Press the line button with the flashing º to return to the call. Check the display for confirmation or additional information. Automatic hold Calls are put on hold automatically when you switch from one line to another. This button operates the telephone's built-in microphone and speaker in place of the receiver. Your System Coordinator can program Handsfree to your telephone. Making calls 1. Press instead of picking up the receiver. Switching between Handsfree and handset 1. Press and replace the handset to switch to Handsfree. 2. Pick up the receiver to switch back. Using Mute 1. Press to turn the microphone OFF. 2. Press again to turn the microphone ON. 1. Press a line button without º, then dial your call. 2. When answered, pick up the receiver, or press. 3. If the call is not answered, or the line is busy, press. 3

Programming memory buttons About memory buttons Memory buttons are the buttons with indicators other than line or Handsfree buttons. Memory buttons store telephone numbers or feature codes to give you one touch dialing or feature activation. You can change what a memory button does by just programming it with a new number or feature. If you have programmed a memory button with an internal number the indicator comes on when the number is busy. Remember: Press ƒ to check a memory or line button. Programming memory buttons External autodial 1. If on a call or an open line with dial tone, press or. 2. Press ƒ. 3. Press a memory button. 4. Dial the external number. 5. Press OK to store the number. 6. Label your new button. Internal autodial 1. If on a call or an open line with dial tone, press or. 2. Press ƒ. 3. Press a memory button. 4. Dial the internal number. 5. Label your new button. Features 1. If on a call or an open line with dial tone, press or. 2. Press ƒ. 3. Press a memory button. 4. Press ƒ and the feature code. 5. Label your new button. Erasing memory buttons 1. If on a call or an open line with dial tone, press or. 2. Press ƒ. 3. Press the memory button you want to erase. 4. Press OK to erase the button. 4 P0749852 Issue 02 Printed in Canada

Modular ICS Telephone Feature Card

Buttons This card shows the Business Series Terminals buttons. The table below shows which buttons to use on the different types of Nortel Networks telephones. T7100, T7208, M7100, M7208, Button Name Ä T7316 M7310, M7324 ú Feature à Hold Volume Control Release Telephone features Background Music Button Inquiry Call Duration Timer Call Forward Call Park Call Pickup - directed Call Pickup - group fl Cancel fl Listen to music (provided by your office) through your telephone speaker when you are not on a call. Check what is programmed on any button. Use when labeling buttons. Briefly display the approximate length of your current or most recent call. Cancel Send your calls to another telephone in your system. Put a call on hold so that it can be picked up from any telephone in your system. The display shows a three-digit retrieval code. To retrieve a parked call from a telephone, press an intercom button and dial the retrieval code. On the T7100/M7100 telephone, just lift the handset and dial the retrieval code. fl Answer any ringing telephone. Press fl and dial that telephone s extension number. fi Answer a call that is ringing at another telephone in your pickup group. The external call that has been ringing longest is answered first. Page 1

Call Queuing Camp-on Class of service password Conference Contrast adjustment Dialing modes Answer the next call. If more than one call is waiting, priority is given to incoming external calls over callback, camped, or transferred calls. Re-route a call to another telephone even if all its lines are busy. Press, then dial the extension number of the receiving telephone. fl Change the dialing filters on a line or telephone, or gain external access to your system. Dialing filters determine which numbers you can dial. Press fl and enter a password provided by your system coordinator to change your class of service. Establish a conference call between yourself and two other parties. 1. Make or answer the first call. 2. Put the first call on hold. 3. Make or answer the second call. 4. After the second call is connected, press. 5. Press the line or intercom button of the first held call (not required on the T7100/ M7100 telephone). 6. Press to end the conference call. To remove yourself from a conference permanently (unsupervised conference): Press. The other two callers remain connected. (Some external lines may not support this feature. See your system coordinator.) To put a conference on hold: Press. The other two callers can still talk to each other. To split a conference: Press the line or intercom button of one caller to consult privately while the other caller is on hold.to re-establish the conference, press. To disconnect one party: Press the line or intercom button of the caller you want to disconnect, then press. Press the line or intercom button of the remaining caller to resume your conversation. To independently hold two calls: Press the line or intercom button of the first caller, then press. The second caller is automatically put on hold. To re-establish the conference, retrieve one call from hold, press, then retrieve the second call from hold. Adjust the contrast of your display. Press, then press a number from to (depending on your telephone). Press to set your choice. Choose one of three methods of dialing. 1. Press. 2. Press to select the mode. 3. Press to store the mode. Standard Dial: Select a line, then dial the number. (Standard Dial is always available, even when another dialing mode is selected.) Page 2

Do Not Disturb Group Listening Hold Language Choice Last Number Redial Line pools Line Redirection Link Long Tones Automatic Dial: Dial the number without choosing a line button first. Your prime line is automatically selected for the call. Pre-Dial: Dial the number, then press a line button to place the call. Edit the number by pressing before placing the call. fi Cancel fi When you are not on a call prevent all incoming calls, except priority calls, from ringing at your telephone. When you are on a call, block an incoming priority call. Cancel Use both the handset and speaker while you are on a cal. To avoid electronic feedback, keep the handset away from the speaker during the call, and press to hang up. Temporarily suspend a call. To retrieve a held call, press the line button for the held call. (Press on the T7100/M7100 telephone.) Exclusive Hold àá or Temporarily suspend a call and prevent other telephones from picking it up. fi Select Primary Language for the telephone display. fi Select Alternate Language for the telephone display. fi Select Alternate Language 2 for the telephone display. fi Select Alternate Language 3 for the telephone display. fi Automatically redial the last external telephone number that you dialed. fl With a line pool, telephones can share several lines for making calls. 1. Press fl or an intercom button. 2. Enter a line pool access code. (See your system coordinator for a list.) Cancel Send calls arriving on an external line to another telephone outside your system. (Some external lines may not support this feature. See your system coordinator.) This feature is not available on the T7100/M7100 telephone. Generate a Link signal Ü to access a PBX or other host exchange. Generate a tone for as long as you hold down a button. This is used to communicate with devices like fax or answering machines. Long tones are in effect only for your current call. Page 3

Messages Moving line buttons Name and number blocking Page Pause Priority Cancel Send a message to another telephone within your system. To view and reply to your messages: 1. Press flfi. 2. Press and to view your message list. 3. Press to call the person who left you the message. To erase a message: 1. Press while viewing a message. Change the position of your line or hunt group buttons. 1. Press. 2. Press the line button that you want to move. 3. Press the button that you want to move the line to. 4. Press. The two buttons are exchanged. 5. Update the button label strip on your telephone. Line buttons cannot be exchanged with intercom, answer or Handsfree buttons. Block the outgoing name and/or number on a per-call basis. 1. Press. fl and code (1 to 3) and zone (0 to 6) Make a page announcement through either the internal (code 1) or external (code 2) speakers, or both (code 3). Zone 0 pages all zones. Page announcements are programmed to timeout after a pre-selected amount of time which is set by your system coordinator. Internal page fl and zone (0 to 6) Make a page announcement to all, or to a specific group of telephones, through the telephone speakers. Zone 0 pages all zones. External page fl Make a page announcement through an external loudspeaker system. Internal and external page ßÜ and zone (0 to 6) Make a page announcement through both your telephone speakers and an external loudspeaker system. Zone 0 pages all zones. Program in an external autodial sequence to insert a 1.5 second delayý. For pulse dialing: also inserts a 1.5 second delay. fl Interrupt a person who is on a call. A person on another call can press fi (Do Not Disturb) to block priority calls. Page 4

Privacy Ring Again Ring type Ring volume Run/Stop Saved Number Redial Service Schedules Change the privacy setting for an external line. If a line normally has privacy, this permits another telephone that shares the line to join your call by selecting the line while you are using it. If a line normally has privacy disabled, this prevents another telephone that shares the line from joining your call by selecting the line while you are using it. The privacy setting is re-established once you end your call or when you enter the Privacy feature code again. Cancel Monitor a busy or unanswered telephone, or a busy line pool within your system. Ring Again signals you to call back when the telephone or line pool becomes available. fl Select a distinctive ring to help differentiate between your telephone and others nearby. 1. Press fl. 2. Enter the ring type number ( to ). 3. Press. Make your telephone ring so that you can adjust the volume. You can also adjust the volume any time your telephone rings. Store more than one autodial number or external carrier feature code on one memory button by inserting a break point ß between numbers or codes. The first press of the button dials the first number or code; the next press dials the next number or code. You can program up to four numbers or codes separated by break points. fl Save a number to redial later. Enter the code while you are on a call that you have dialed to save the number. Enter the code when you are not on a call to redial the saved number. Show service schedules Display the modes that have been turned on at a designated control set. Ringing service Cancel Turn on one of six schedules for alternative ringing/call answering arrangements from a designated control telephone. Restriction services Cancel Turn on one of six services for restrictions on particular lines or telephones from a designated control telephone. You will be required to enter a password. Routing services Cancel Turn on one of six services for routing on particular lines or telephones from a designated control telephone. You will be required to enter a password. Page 5

Speed Dial Static time and date Time Transfer Trunk Answer Voice call Dial an external telephone number using a two-digit code. There are two types of speed dial codes: system (01 to 70) and personal (71 to 94). System speed dial codes can be used from any display telephone in the system. They are assigned by your system coordinator. Personal speed dial codes are used exclusively at your telephone. To make a call using a speed dial code: 1. Press. 2. Enter the two-digit code for the number (01 to 70 for system speed dial, 71 to 94 for personal speed dial). To program personal speed dial numbers: 1. Press. 2. Enter a two-digit code from 71 to 94. 3. Specify the external line by pressing a line button, a line pool button, or the intercom button. If you don t specify the external line, the system automatically chooses a line for the call. 4. Dial the telephone number you want to program (up to 24 digits). 5. Press. 6. Record the code and number you have just programmed. You cannot program personal speed dial numbers while someone else is programming your system. fl Cancel fl Change the first line of the display to the current time and date. Briefly display the time and date while you are on a call. Send a call to another telephone within your system, or to an external telephone. You may not be able to transfer a call on an external line to an external telephone, depending on the capabilities of the lines. 1. Make or answer a call. 2. Press. 3. Call the person you want to transfer the call to. 4. Stay on the line if you wish to speak to the person first. 5. Press to complete the transfer. If an external call is transferred to a busy internal or network extension, or is not answered after a few rings, the call automatically rings you back. Answer an external call that is ringing on a line that has been placed into a Ringing Service schedule from any telephone in your system. This feature does not work for a private line. flfl Make a voice announcement or begin a conversation through the speaker of another telephone without first making the other telephone ring. Page 6

Voice call deny Wait for dial tone Cancel Prevent your telephone from receiving voice calls. Do Not Disturb ( fi) also prevents your telephone from receiving voice calls. Program in an external autodial number to cause the system to wait to receive dial tone à from another system before proceeding with the dialing sequence. Call Display Services Autobumping Call Information Call Log Call Log options Call Log password Logit The following features are available only if you subscribe to Call Display services from your local telephone company. fi Cancel fi Have the system automatically delete the oldest log item from a full Call Log, so that a new log item can be stored. Display the name, number or line name of a ringing or held call. Press to move through the information displays. Call Log displays use the following special characters: 1 (underline) identifies a new item ø identifies answered calls identifies long distance calls / identifies that the information has been shortened To view your Call Log: 1. Press to view old items. Press to view new items. Press to return to the last viewed item. 2. Press and to move through your items. 3. Press to view more information on an item. To erase a Call Log entry: 1. Press while viewing an item. To return a call from your Call Log: 1. Display the desired number on your telephone. 2. Edit the number, if required.you can add numbers for long distance dialing or line pool access or remove numbers using. 3. Press a line button. 4. Lift the handset. Select the type of calls that will automatically be stored in your Call Log. Press to see the next setting. Press to select the displayed setting. fi Program a four-digit password for your Call Log. To remove a forgotten password, see your system coordinator. Store caller information for your current call in your Call Log. Meridian and Norstar are trademarks of Nortel Networks. P0941569 Issue 01 Printed in Canada Page 7