VisinHub Slutin Descriptin VisinHub 4.x May 2016 Rev.A0 Cpyright 2016 Qgnify Ltd. All rights reserved.
Imprtant Ntice Qgnify shall bear n respnsibility r liability t a client r t any persn r entity with respect t liability, lss r damage caused r alleged t be caused directly r indirectly by any Qgnify prduct. This includes, but is nt limited t, any interruptin f service, lss f business r anticipatry prfits r cnsequential damage resulting frm the use r peratin f any Qgnify prducts. Infrmatin in this dcument is subject t change withut ntice and des nt represent a cmmitment n the part f Qgnify. The systems described in this dcument are furnished under a license agreement r nn-disclsure agreement. All infrmatin included in this dcument, such as text, graphics, phts, lgs and images, is the exclusive prperty f Qgnify and prtected by United States and internatinal cpyright laws. Permissin is granted t view and phtcpy (r print) materials frm this dcument fr persnal, nn-cmmercial use nly. Any ther cpying, distributin, retransmissin r mdificatin f the infrmatin in this dcument, whether in electrnic r hard cpy frm, withut the express prir written permissin f Qgnify, is strictly prhibited. In the event f any permitted cpying, redistributin r publicatin f cpyrighted material, n changes in, r deletin f, authr attributin, trademark legend r cpyright ntice shall be made. Qgnify Disclaimer: We wn the fllwing trademarks in different cuntries: FAST, FAST alpha Silver, Qgnify, Qgnify Lg, Qgnify Situatr, VisinHub, NiceVisin, NiceVisin Alt, NiceVisin Analytics, NiceVisin CntrlCenter, NiceVisin Digital, NiceVisin Net, NiceVisin NVSAT, NiceVisin Pr, Open Situatin Management are trademarks and/r registered trademarks f Qgnify Ltd. All ther trademarks are the prperty f their respective wners. All cntents f this dcument are: Cpyright 2016 Qgnify. All rights reserved.
Overview 1 Overview VisinHub is Qgnify s next generatin f vide management slutins, extending far beynd the scpe f standard vide management. Relying n Qgnify s vast experience and rbust vide management cre, VisinHub prvides a vide-centric security management slutin that enhances verall effectiveness and efficiency. VisinHub includes new, rbust VMS capabilities as well as situatinal awareness and effective security incident management, making it the mst pwerful VMS in the market. VisinHub addresses the needs f security cnscius rganizatins, leveraging vide as the main sensr in the cntrl rm while adding valuable data frm ther security systems, such as access cntrl, fire detectin, intrusin detectin and alarm panels. It increases situatinal awareness thrugh GIS-enabled visualizatin and prvides prcedure enfrcement, autmatin and security peratins ptimizatin using dynamic wrkflws. STRONG. SMART. SCALABLE. SIMPLE. STRONG VisinHub s pwerful redundancy and resiliency make sure that yu ll never lse vide, guaranteeing extreme perfrmance using the highest standards f IT security and advanced vide recrding sftware. SMART VisinHub cmes with advanced hmegrwn and field-prven vide analytics including the patented, award-winning Suspect Search. In additin, valueadded capabilities can als be prvided, with any camera, like Camera Tampering and Visual Parameters Optimizer t guarantee ptimal vide quality. SCALABLE Fits any size and any architecture. It is capable f cvering single critical lcatins such as airprts and healthcare facilities as well as multiple independent sites frm a centralized management lcatin ideal fr rganizatins with branches and remte r dispersed lcatins. SIMPLE Advanced deplyment and cnfiguratin tls make it easy t deply and integrate VisinHub. Page 1 f 11
Overview 1.1 Key Benefits VisinHub prvides security management capabilities far beynd simple vide surveillance management, supprting many ther sensr types in a security rganizatin, enabling situatinal awareness and structured guidance t make security and safety peratins mre successful. Figure 1-1: Managing a Slip & Fall Incident with VisinHub The key benefits f VisinHub include: A vide-centric hub fr effective security management Situatinal awareness thrugh integratins and visualizatin Efficiency thrugh autmatin, wrkflws and cllabratin Imprved investigatin capabilities A rbust vide management cre High reliability Full scalability Open t any camera (analg/digital/high-definitin) Pwerful permissins management Based n vast experience with leading enterprises Operatr empwerment Flexible and custmizable persnalized peratin Rich data cntainers Web technlgy with new and advanced features Imprved deplyment Effrtless deplyment f peratr client Easy t install and cnfigure In-huse analytics Advanced Vide Analytics prtfli Integratins with Suspect Search and Object Origin Future prf built with latest technlgies Page 2 f 11
Overview 1.2 Hw Des the Slutin Wrk? The slutin cmprises: Smart recrders Applicatin Management Server Web-based cntrl applicatin Administratin and cnfiguratin applicatins The VisinHub Vide Management Slutin prvides cmprehensive and rbust recrding and strage slutins fr a multitude f vertical markets and their assciated netwrk tplgies. The VisinHub VMS allcates the prper recrding, strage and mnitring resurces per deplyment requirement. Cntrl is the main VisinHub daily-peratin applicatin that manages vide and ther sensrs, investigatin, incident management, and s n. The Web client uses infrmatin cming frm the middle tier and plays vide and audi frm the VMS. Main features f the Cntrl Web Applicatin include: Vide Viewing and Cntrl Web frnt-end State f the art vide management Rich vide experience with advanced features fr vide management, investigatin, and exprt Optimized user experience and mdern user interface allwing persnalizatin and advanced visualizatin Custmizable, rich-cntent pages Advanced mapping capabilities In-huse Situatinal Management Slutin Incident Management is an integral part f Cntrl web applicatin, allwing the definitin f prcedures, autmatic actins, and cllabratin. Bi-directinal Integratins Access Cntrl mdule Allws vendr agnstic peratin f Access Cntrl Systems (ACS) and their sensrs with a built-in rich management mdule Security Sensrs Allw management and cntrl f integrated key security systems, including Intrusin detectin, alarm panels and fire detectin The administratin and cnfiguratin applicatins enable the rganizatin t add and manage cameras and ther sensrs, users, privileges, cntent (e.g., maps, icns, and sunds), as well as prcedures, rule-based autmatic actins, and much mre. Page 3 f 11
Architecture and Technlgy 2 Architecture and Technlgy The VisinHub Vide Management Slutin prvides cmprehensive and rbust recrding and strage slutins fr a multitude f vertical markets and their assciated netwrk tplgies. The VisinHub vide surveillance management slutin allcates the prper recrding, strage and mnitring resurces per deplyment requirement. Figure 2-1: VisinHub Slutin Cmpnents 2.1 Centralized Architecture In a centralized deplyment, all cmpnents are managed frm a central lcatin, and all vide streams are cncentrated n the central hub, where they are recrded and stred. The netwrk infrastructure must supprt cntinuus cnnectivity t avid recrding vide lss at the center. If the edge device supprts lcal recrding via SD card r internal HDD, the SVR cluster at the center wuld be able t cmpensate the netwrk discnnectin by recvering the lst recrding time segment frm the edge device lcal strage. 2.2 Distributed Architecture with Lcal Recrding In a distributed deplyment, all cmpnents are managed frm a central lcatin, and the vide streams are recrded n the distributed sites (e.g., rail statins r retail banks). If the netwrk fails between the remte site and the center, the vide recrding cntinues at the remte site. User lgin must have netwrk cnnectivity t the central site. Lcal vide viewing at the remte site is pssible frm the lcal recrder at the site. Page 4 f 11
Architecture and Technlgy Figure 2-2: Distributed Architecture with Lcal Recrding 2.3 Distributed Architecture with Remte Independent Sites In a multi-site distributed deplyment, the remte sites act as independent VisinHub sites. Each site is administrated separately. The VisinHub, deplyed at the center, enables remte mnitring and cntrl ver the remte sites. The central VisinHub site cntains a dedicated vide gateway fr each remte site. Each gateway is cnnected t the remte Vide Applicatin Server using a certificate fr mutual authenticatin. As the servers are mutually authenticated, the central site gets administratr authrizatin fr the remte site and can see the remte site s sensrs. Figure 2-3: Distributed Architecture Multi-site Page 5 f 11
System Resilience 3 System Resilience 3.1 High Availability The VisinHub ecsystem allws fr high availability acrss all majr system cmpnents, including the middle tier and the SVRs. VisinHub prvides the means t save critical recrded infrmatin n mre than ne physical recrder and strage unit. Dual-recrding enables ne edge device t be recrded n tw recrders. With the Central Strage Server (CSS), vide can be peridically r ffladed t a separate vide archive. The catch-up feature enables cntinuus recrding, retrieving any missing recrding segments frm the edge device lcal strage (SD card r lcal HDD) fllwing netwrk discnnectins. VisinHub high availability can be achieved by utilizing VMware virtualizatin infrastructure. An active-passive redundancy slutin is implemented by VMware HA. 3.2 Redundancy Fr missin-critical applicatins, reliability is essential. VisinHub s Zer-Pint-f-Failure mechanism autmatically switches ver t back-up units in the event f any system cmpnent failure. The VisinHub slutin is a true Zer-Pint-f-Failure slutin, with redundancy ptins fr all its cmpnents: vide recrders and its middle tier. VisinHub s Redundancy ptins include: Middle Tier High Availability The middle tier is prvided with a high-availability architecture ptin. Even if the primary middle tier server fails, the backup server cntinues t cntrl and maintain the verall VisinHub system peratins and handling. VisinHub lcal redundancy is implemented via the VMware High Availability slutin. Smart Vide Recrder (SVR) Redundancy The VisinHub Smart Vide Recrder (SVR) is respnsible fr recrding vide streams riginating frm edge devices (IP cameras and/r vide encders) t a strage device. The recrding functinality is essential fr investigatin and any pst-event management. VisinHub turnkey SVR prvides a resilient physical architecture including dual pwer supplies, multiple redundant fans, and multiple redundant netwrking interfaces. Redundant SVR (R-SVR) The SVR platfrm supprts N+1 cluster cnfiguratin where up t 15 units can be defined in a redundant cluster. Fr this cluster, a ht-standby unit is ready t replace a malfunctining SVR. Allw fr up t 7 minutes f dwntime n the failed SVR until the redundant SVR kicks in. Dual Recrding Resilience The VisinHub slutin can recrd the same channel n tw different SVRs. Dual recrding prvides tw majr benefits: Flexible, cst-effective cnfiguratin Each SVR can stre vide fr different perids f time. Mrever, the vide recrding quality can vary between the tw SVRs (fr example, different reslutin, different frame rates and even different recrding cnfiguratins, such as events nly r cntinuus). Zer-dwntime service Missin-critical installatins are supprted with a zer-dwntime recrding slutin (withut failver time). Page 6 f 11
System Resilience SVR Strage Redundancy When netwrk strage (SAN) is used, VisinHub ffers the SVR strage redundancy ptin. This feature enables: Seamless n user interventin, strage recnnectin t the SVR upn strage netwrk failure Uninterrupted vide write t the surviving vlumes This feature enables cntinuus writing f vide even with unstable strage netwrk r the ability t take dwn a strage system fr maintenance, withut any effects n the vide being recrded. Edge Device Strage VisinHub ffers SVR catch-up frm the edge device lcal strage (SD card r internal HDD) t the SVR strage, creating a cntinuus stream recrding in the fllwing use cases: Netwrk Discnnectin Pre-alarm Catch-up Scheduled Catch-up Dwntime Catch-up R-SVR Failver Catch-up Page 7 f 11
Client Applicatin and User Experience 4 Client Applicatin and User Experience The Cntrl web applicatin is VisinHub s main client applicatin fr security peratrs. Figure 4-1: VisinHub Cntrl Main Windw VisinHub s Cntrl main windw can easily be custmized t display elements based n the needs f the rganizatin. Althugh the main area f the applicatin s windw is usually the hmepage layut, it can be changed t a different, predefined page. A page can be pened by clicking the crrespnding tab that is available at the tp f the windw. Cllapsible panes and tables are available fr presenting and managing system entities, such as the list f cameras, sensrs, maps, turs and incidents. A page is actually a rich cntent cntainer that can hst cntent such as vide channels, maps, and sensr data, including Access Cntrl sensrs. System entities can be displayed by simply clicking them r dragging them n t the displayed page. Page 8 f 11
Client Applicatin and User Experience Figure 4-2: Presenting Vide and a Map n a Page Figure 4-3: Presenting ACS Sensr Data n a Page Page 9 f 11
Client Applicatin and User Experience The Event search ptin (available at the tp f the windw) enables users t search fr and filter events, as well as view event details and assciated vide recrdings. Figure 4-4: Event Search Mdule In a similar way, an Access Cntrl search ptin enables users t search ACS events accrding t ACS parameters, such as badge hlder infrmatin and ACS event type. Figure 4-5: Access Cntrl Event Search Mdule Page 10 f 11
Client Applicatin and User Experience On the Incident page, users can manage an event including all related infrmatin and cntent in ne place. A new incident can be created manually r as an autmatic respnse t any custm cnditin, including an alarm frm any sensr. Figure 4-2: Using the Incident Pane t Manage a HazMat Situatin On the Incident page, the user can cnduct an peratinal prcedure, cllabrate with ther stakehlders, and cllect relevant cntent and evidence. Page 11 f 11