NCR Retail Online Partner Update NCR Retail Online Partner Update Presenters: Laura Boylan Jack Roberts
NCR Retail Online What is NCR Retail Online (NRO)? Hosted ecommerce solution powered by Magento CE V1.7 Integration Agent for CounterPoint SQL NCR Secure Pay integration for credit card authorizations Customer Connect integration for email marketing Theme / Design Migration utilities for CPOnline merchants Additional features File management solution Slideshows etc. NCR Confidential 2
Transferring Data Between NRO and CounterPoint Integration Agent Resides on CounterPoint system Transfers data between CPSQL and NRO Items / Categories Customers Orders Automated hourly transfers Examples of improvements over CPOnline Only changed data is transferred (local tracking) Access to item attributes / profile fields All NRO customers download to CPSQL NCR Confidential 3
NCR Retail Online Features Built-in Features Layered navigation with product filtering Multiple images for each item, including zoom Unlimited item attributes Cross-sells / Up-sells Product ratings & reviews Product comparisons Recently viewed items Ability to create Bundles (i.e. online kits) Ability to group together similar products Downloadable products Display multiple SKUs with dropdown, like gridded items Quantity checking/display with threshold display (e.g., Only 3 left ) Support for required purchase quantity increments Category Landing Pages Thumbnail pages with view all, sort options, and items-per-page options List / Grid view for thumbnails Gift wrap options Add all Wish List items to the shopping cart Share wish lists by email Item- and Category-specific promotional codes over specific order amount, BOGO, etc. Shopper email alerts when items return to stock and/or when item price changes Full-text search with auto-complete and search term reporting SEO tools, including SEO-friendly URLs, sitemaps, URL rewrites, and meta information Address book that allows each shopper to store multiple addresses Ship to multiple addresses FedEx / UPS / USPS shipping rate lookups Configurable zone-based tax rules based on state/zip HTML transactional emails RSS Feeds Google Analytics integration Google Site Map CMS (Content Management System) editor that supports unlimited pages and content blocks WYSIWYG editor with formatting controls similar to Microsoft Word Multiple Stores (e.g. boutique, mobile) And more NCR Confidential 4
NCR Retail Online Roadmap Future Enhancements Payment by SVC CounterPoint Gift Registry Online-only may be possible at launch with 3 rd -party extension CounterPoint Loyalty Points Online-only may be possible at launch with 3 rd -party extension CounterPoint Gift Cards Online-only may be possible at launch with 3 rd -party extension CounterPoint Kits Can manually create through NRO Admin Panel Customer Connect integration for all transactional emails NCR Confidential 5
Training & Education Training & Education Documentation Knowledge Base Training Videos Personalized training packages available NCR Confidential 6
Site Customizations NCR Professional Services Site Design 3 rd -Party Extensions Research, selection, testing, configuration, customization, conflict resolution Custom Modules SEM / Social Media Marketing Full Site Creation Full service agency: Consultation, project management, feature configuration, best practices, design, training Self-Customization / Access for Outside Developers NCR Confidential 7
When??? Dates September 2012 Launch of NCR Retail Online Existing CPOnline merchants have option to migrate Merchants can choose between NRO and CPOnline Q1 2013 (estimated) No longer accepting new merchants for CPOnline NOTE: No official Beta program currently planned NCR Confidential 8
Pricing NCR Retail Online Pricing Additional charges for SSL & Domain Registration still TBD NCR Confidential 9
Pricing Fee Examples NCR Confidential 10
Migrating to NCR Retail Online CPOnline Merchants No Registration Fee Migration Utilities / Features 301 Redirects Extra Pages Customer login assistance Self-Serve Approach Documentation / Knowledge Base Migration Assistance Available NCR Confidential 11
Migrating to NCR Retail Online Prospects Already Using Magento Integration Agent only available with NCR hosting Migration requirements depend on Magento version and existing customizations Magento CE V1.7 Professional / Enterprise Still in process of determining best way to support these migrations. More details available as we get closer to launch. NCR Confidential 12
NCR Retail Online Questions NCR Confidential 13