ehealth Education Today

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ehealth Education Today Johannes Thye and Ursula Hübner This project has received funding from the European Union s Horizon 2020 research and innovation programme under Grant Agreement No. 727552 EUUSEHEALTHWORK

University of Applied Sciences Hochschule Osnabrück Department of Business Management and Social Sciences Department of Engineering and Computer Science Department of Agricultural Sciences Department of Management, Culture and Technology Institute of Music Hübner and Thye Results: ehealth Education Today 30.05.2017 2

University of Applied Sciences: Caprivi-Campus Department of Business Management and Social Sciences Hübner and Thye Results: ehealth Education Today 30.05.2017 3

University of Applied Sciences: Westerberg New Teaching Building and University Canteen Hübner and Thye Results: ehealth Education Today 30.05.2017 4

Health Informatics Research Group Georg Schulte Jens Rauch not on the picture Hübner and Thye Results: ehealth Education Today 30.05.2017 5

Introductions Prof. Dr. Ursula Hübner Medical and Health Informatics and Quantitative Methods Project Team Lead TIGER International Committee Chair Incoming TIGER Committee Co-Chair Johannes Thye M.A. Assistant Professor Project Team Member Funded Research Projects: EU*US ehealth Work IT-Report / IT-Benchmarking in Healthcare Competence Development of Health Professionals in Context of Lifelong Learning INTIATIVE ehealth Learning Healthcare System IT Decision Support in Wound Care Self-Service Terminal - Evaluation Lead Health Informatics Research Group University of Applied Sciences Osnabrück Teaching: Health Informatics: IT Management in Healthcare Quantitative Research Methods Health Informatics: ebusiness in Healthcare Hübner and Thye Results: ehealth Education Today 30.05.2017 6

Curriculum Nursing Informatics at our University (1) Data protection and security and ethics and IT Teaching and Learning Unit: 1.5 h Competencies Primary Competency Areas unit Principles of nursing informatics 1 Understand the concepts of data, information and knowledge, Nursing documentation (including terminologies) and Understand the types and roles of health IT systems 3 Understand the difference between structured and unstructured data and their implications, Understand, apply and evaluate nursing terminologies, Understand the pros and cons of electronic nursing documentation and electronic health records, Understand and apply data analysis methods based on structured data, Apply existing nursing documentations systems, and Evaluate a nursing documentation system based on a semistructured questionnaire. Information and knowledge management in patient care 1 Understand the right of informational self-determination and the goals of data protection, in particular confidentiality, integrity, availability, non-repudiation and others in the light of data protection and security, Understand the European and German regulations and laws for data protection, Understand different types of attacks and attackers, Understand technical and organisational measures, Understand and evaluate different scenarios: remote service, BYOD (bring your own device), password policies, qualified digital signatures Understand and evaluate ethical standards with regard to information 1 Understand the relationship between reading literature and guidelines and performing statistical analyses and research, and Apply related tools, e.g. pubmed, citavi or endnote, SPSS Hübner and Thye Results: ehealth Education Today 30.05.2017 7

Curriculum Nursing Informatics at our University (2) Information and communication systems for nursing (including interoperability) ehealth, telematics, telehealth and assistive systems (including interoperability) 3 Understand the concepts of health IT system to support clinical processes, Understand health information systems: composition of subsystems in particular electronic patient record systems, Understand the basics of health IT architectures, integration and interoperability and become aware of the needs of standards, Understand the basics of communication servers and HL7 messages, Understand and apply the relation between HL7 messages and terminologies, and Understand and apply the IT application in ClinLab 1 Understand the German acts and laws with regard to ehealth, e.g. ehealth Gesetz and electronic health card, understand other acts, such as in Austria and Switzerland, Understand the principles of systems in a network, in particular electronic health record systems to bridge institutions, Understand and apply tele-monitoring, e.g. blood pressure and pulse rate, Understand, apply and evaluate mhealth applications, e.g. wearables. Hübner and Thye Results: ehealth Education Today 30.05.2017 8

Curriculum Nursing Informatics at our University (3) Quality management and decision support Project management and change management 1 Understand the definitions of quality, Understand the contribution of clinical guidelines to quality management, Understand the relationship between patient safety and quality, in particular with regard to information continuity and information logistics, and Apply IT systems for information continuity in patient handover scenarios, Understand and apply decision support, e.g. for wound care 2 Understand the definition of a project, Understand the concepts of project goals, work breakdown structure, work packages, time plan and milestones, Apply and create a project plan for the introduction of a nursing IT system and hereby consider issues of change management, such as user participation, change agents, champions, key users and communication with sceptics. Hübner and Thye Results: ehealth Education Today 30.05.2017 9

Health Informatics Recommendations Hübner and Thye Results: ehealth Education Today 30.05.2017 10

TIGER Recommendations: ehealth is Highly Relevant for Nurses Core competency area REL in % n= 41 1 Nursing documentation (including terminologies) 94.4 2 Information and knowledge management 82.2 3 Principles of nursing informatics 80.5 4 Data protection and security 80.0 5 Ethics and IT 79.5 6 Information and communication systems (including interoperability) 75.1 7 Quality management 72.0 8 Decision support by IT 70.2 9 ehealth, telematics and telehealth (including interoperability) 69.5 10 Assistive technology for ageing people 69.0 11 Process management 67.8 *Participants from 23 countries Hübner and Thye Results: ehealth Education Today 30.05.2017 11

Minister or leader of health or education in governmental setting Other person in leadership role in political or government setting Academic teaching / education Science and research Other role in education or academia Student Non-academic teaching / education Physician Nursing Pharmacist Other healthcare professions (e.g., physiotherapy) Other healthcare institution worker or staff (e.g., administration) Health data management Engineering, ICT or information systems specialist in healthcare Chief/executives in healthcare setting (nursing, physician, etc.) Chief/executives in non-healthcare setting (administrative and technical) Chief information officer (CIO - clinical, nurse, physician, etc.) Chief information officer (CIO - technical) Informal carer / caregiver Other Survey of Current Status and Needs - Preliminary Results Which of the following roles / categories best describe your primary professional activity? [worldwide; n=852] 20% 18% 16% 15,1% 16,0% 14% 12% 10% 8% 12,8% 12,4% 7,0% 10,6% 6% 4% 2% 0% 0,7% 2,2% 3,8% 1,1% 1,3% 1,4% 2,7% 0,6% 2,6% 2,6% 3,3% 2,2% 1,5% 0,1% *Participants from 56 countries (31 from Europe) This project has received funding from the European Union s Horizon 2020 research and innovation programme under Grant Agreement No. 727552 EUUSEHEALTHWORK Hübner and Thye Results: ehealth Education Today 30.05.2017 12

Physicians Nurses Pharmacists Engineering, ICT or information systems specialists in healthcare Science and research in healthcare Education in healthcare Chief/executives (nursing, physician, etc.) Chief/executives (administrative and technical) Chief information officer (CIO - clinical, nurse, physician, etc.) Chief information officer (CIO - technical) Other health professions (e.g. physiotherapy, podiatry, dietetics, therapeutic care) N/A Survey of Current Status and Needs Preliminary Results Which professional groups have the most pressing needs for ehealth training? [worldwide; n=491] 100% 90% 80% 70% 60% 50% 40% 30% 20% 10% 0% 80,4% 82,3% 47,9% 38,5% 31,4% 54,0% 45,6% 34,2% 40,3% 31,2% 38,5% 2,0% This project has received funding from the European Union s Horizon 2020 research and innovation programme under Grant Agreement No. 727552 EUUSEHEALTHWORK Hübner and Thye Results: ehealth Education Today 30.05.2017 13

Main results of the GAP analysis (1) 1. Missing ehealth knowledge and skills of health professionals (direct patient care), informal care givers and educators, 2. Quantity and quality of the courses and programmes 3. Missing availability of the courses at various levels 4. Missing integration of ehealth competencies into job descriptions and missing adaptation to changing requirements 5. Deficient ehealth infrastructure and 6. Deficient ehealth usage. This project has received funding from the European Union s Horizon 2020 research and innovation programme under Grant Agreement No. 727552 EUUSEHEALTHWORK Hübner and Thye Results: ehealth Education Today 30.05.2017 14

Main results of the GAP analysis (2) 25 20 15 10 5 0 7 8 6 3 There is a wealth of online and informal training tools available in ehealth. 1211 4 2 3 3 1 0 Those delivering ehealth education need to be more experienced in the field of healthcare, informatics, ICT or a combination of these disciplines. Agree completely Agree somewhat Neither agree nor disagree Disagree somewhat Disagree completely N/A 15 8 9 9 9 8 6 5 6 7 8 8 5 6 7 5 6 5 6 5 6 2 3 3 3 4 4 3 3 0 1 1 1 0 0 1 1 2 3 3 3 In organizations in my region, appropriately skilled ehealth proficient healthcare staff routinely participate in all facets of system design, build, implementation and optimization, and these are not simply IT tasks. When new systems are implemented or upgraded, job descriptions are reevaluated and necessary core competencies and ehealth skills are reassessed. Staff usually have the appropriate time and training to adjust to changes required by new systems or technology. 20 Informal caregivers (family members, friends, etc., especially for care for the ageing) are provided adequate training in ehealth. There are options in our ehealth training programs for credit conversion for skills acquired through onthe-job training or lifeskills acquisition. ehealth education and training materials are frequently reviewed and updated (annually, semiannually, etc.). A significant percentage of ehealth educational and training programs are deficient in terms of content, length or other components. 60 50 40 30 20 10 0 20 55 4644 1614 14 2 1 2 1 1 12 33 27 23 This project has received funding from the European Union s Horizon 2020 research and innovation programme under Grant Agreement No. 727552 EUUSEHEALTHWORK Hübner and Thye Results: ehealth Education Today 30.05.2017 15 46 36 32 33 27 2729 29 22 22 24 20 17 18 15 13 15 14 9 7 9 4 3 2 2 4 5 7 1 2 3 56 14 39 36 16 1 2

Wrong content Missing content Practicality of content Level of content Role-specificity of content Number of courses Missing health care affiliation Only regional offers There are no identified gaps at this time Other N/A GAP analysis of ehealth courses What are the major gaps? Please help us identify needs that are not presently being met by current ehealth courses. [worldwide; n=491] 100% 90% 80% 70% 60% 50% 40% 30% 20% 10% 0% 16,9% 39,3% 65,8% 44,0% 56,6% 27,3% 23,6% 8,1% 3,7% 7,7% 5,3% Hübner and Thye Results: ehealth Education Today 30.05.2017 16

Main results of the GAP analysis (3) Many experts from different countries believed that 1. The content of the training should be better tailored to the needs of the profession, the role, the scenario, the workflow, the task and the prior level of knowledge. 2. The training should be very practically oriented with up-to-date content and directly usable in the job, also in new application fields such as clinical decision support systems, analytics and business intelligence, telehealth and other emerging topics. 3. Experts reported that vendor based training was biased and that standardized courses often did not fulfil the needs. 4. The approach of one size fits all was rejected by a very large majority and was reverberated in many comments. 5. The majority seemed to opt for a certificate, credit points (for continuing education as well as for an academic degree) and a formal approach. This project has received funding from the European Union s Horizon 2020 research and innovation programme under Grant Agreement No. 727552 EUUSEHEALTHWORK Hübner and Thye Results: ehealth Education Today 30.05.2017 17

Further Preliminary Results In your opinion, who is responsible for a worker s ehealth education? [worldwide; n=491] 100% 90% 80% 70% 60% 50% 40% 30% 29,4% 33,2% 27,7% 20% 10% 0% Educational organization (university/vocational school etc.) Employer 8,4% Professional society or trade union The individual / worker 0,6% Other Hübner and Thye Results: ehealth Education Today 30.05.2017 18

Further Preliminary Results How motivated are you in furthering your ehealth education? [worldwide; 100% = high motivation] 100% 90% 80% 82,0% 70% 65,6% 60% 50% 58,3% 49,5% 40% 30% 20% 10% 0% If the education is provided by your employer during work time. [n=483] If the education is provided by your employer during your free time. [n=470] If the education is freely available (e.g. as a network course) to be studied in your free time. [n=473] If low cost education is available (e.g. 100 USD / EUR per course) and must take place in your free time. [n=458] Hübner and Thye Results: ehealth Education Today 30.05.2017 19

Physicians [n=448] Nurses [n=453] Pharmacist [n=448] Engineering, ICT or information systems specialists in healthcare [n=450] Science and research in healthcare [n=447] Education in healthcare [n=448] Chief/executives (nursing, physician, etc.) [n=449] Chief/executives (administrative and technical) [n=449] Chief information officer (CIO - clinical, nurse, physician, etc.) [n=448] Chief information officer (CIO - technical) [n=448] Other health professions (e.g. physiotherapy) [n=444] Further Preliminary Results There are enough online training tools / courses available in ehealth for [worldwide] 100% 90% 80% 70% 60% 50% 40% 30% 20% 10% 0% 54,0% 21,7% 24,3% 27,2% 56,7% 16,1% 17,6% 48,9% 33,5% 49,0% 40,7% 30,9% 28,4% 28,2% 22,8% Yes No N/A 54,2% 53,0% 50,8% 46,9% 48,2% 44,0% 39,4% 30,7% 32,1% 33,0% 33,0% 26,3% 23,0% 19,4% 20,1% 16,3% 17,1% 12,4% Hübner and Thye Results: ehealth Education Today 30.05.2017 20

Forecast Many potentials in the survey Survey closed this month Further GAP analysis if the survey is closed Development of an case study template based on the GAP analysis results and similar to the example from Osnabrück Next stakeholder event in Osnabrück / Oldenburg in September 2017 Hübner and Thye Results: ehealth Education Today 30.05.2017 21

Contact Us Johannes Thye M.A. Assistant Professor johannes.thye@hs-osnabrueck.de +49 541 / 969-7084 Health Informatics Research Group University of Applied Sciences Osnabrück Faculty of Business Management and Social Siences PO Box 1940 D-49009 Osnabrück Prof. Dr. Ursula Hübner u.huebner@hs.osnabrueck.de Thank you for your attention! www.hs-osnabrueck.de/de/forschungsgruppe-informatik-im-gesundheitswesen/