STATEMENT OF WORK BETWEEN UNIVERSITY SERVICES PMO and ENVIRONMENTAL SYSTEMS RESEARCH INSTITUTE INC. for the GIS Interactive Campus Web Map Project I. Scope This Statement of Work (SOW) is effective May 1, 2009 and is entered between and the University Services PMO and The named entities agree to complete the following project deliverables in accordance with the following terms. The University of Minnesota is seeking to develop and deliver the technical, data and process infrastructure for an Enterprise Geographic Information System (GIS), and then organize appropriate existing and future departmental GIS within the Enterprise GIS umbrella. The first iterative product the U of M Interactive Campus Web Map is designed to deliver a viable and visible business product on top of an architected, scalable and high-performing technical and data infrastructure and governed by an Enterprise GIS Service Center capable of servicing and supporting ongoing GIS operations and new development. Not all of the target architecture, target data or target business processes/policies will be available at the end of this product delivery, but core pieces of the thoughtfully architected solution will be servicing the Interactive Campus Web Map as well as forming the foundation for future GIS products and services. will be engaged to provide GIS area subject matter expertise as part of the PMO s Enterprise GIS project team. roles and responsibilities will revolve around: II. Responsibilities Providing Enterprise GIS technical and data architecture and infrastructure recommendations and validation directly resulting in a U of M Enterprise GIS Target Architecture, and Providing web development services integrating GIS and web capability directly resulting in a functional and repeatable standard web presence for U of M GIS output starting with the Interactive Campus Web Map. The responsibilities under this Statement of Work shall be as follows: University Services PMO (via the Enterprise GIS project team and/or OIT) 1. Provide a single point of contact (Dan Sward) between the University and Systems Research to act as liaison between University organizations (Enterprise GIS project team, University Services, University Relations, Parking and Transportation, OIT (EAS, ODS and CCO), Geography (Cartography) and other stakeholder units). 2. Provide an overview of the University Services solution delivery life cycle as a baseline for project team operations. 3. Provide DRAFT Enterprise Application Architecture as a starting point for technical validation leading to Enterprise GIS Target Architecture. EXAMPLE_SOW_Vendor.doc 3/29/2012 Page 1 of 5
4. Facilitate a U of M Technical Architecture review leading to a comprehensive artifact - technical specification or architecture diagram - that is complete, technically feasible and meets the current and future U of M needs within reason. 5. Provide specific and detailed user, business, cartographic and functional requirements as a common vision artifact used to guide the Interactive Campus Web Map web development. 6. Define web development technology to be used for the Interactive Campus Web Map and near future web enabled GIS applications. Currently, the ArcGIS API for JavaScript appears to be the web application framework of choice. 7. Provide all data GIS, cartographic, logos, icons, graphics, etc. to be used in the Interactive Campus Web Map as defined in the Business Requirements Document in a reliable and accurate form. Additionally, provide as appropriate any reference materials supporting data, such as the U of M Base Map Standards document and U of M web and communications standards (style, branding, accessibility, etc.). 8. Provide all GIS development work resulting in the published resources used in the website. 9. Facilitate with OIT the set up, configuration, installation of GIS, web and performance monitoring software and the integration of the web server into OIT s production support process. 10. Provide QA planning and testing resources, including a master Test Plan for the project, Test Scripts for testing the Interactive Campus Web Map, issue and defect reporting and tracking, comprehensive usability testing and formal user acceptance testing prior to certifying readiness to release. 11. Provide and configure per Enterprise GIS Target Architecture the web server(s) and hosting platform sufficient to support the Interactive Campus Web Map and forecasted usage. 12. Provide ongoing technical and product support for the Interactive Campus Web Map 1. Acknowledge U of M goals and objectives related to the Enterprise GIS and the first iteration the Interactive Campus Web Map. 2. Provide consulting and guidance on documenting scaleable, high-performance GIS architecture using the U of M DRAFT Enterprise GIS Application Architecture diagram as a starting point. This will include advice on appropriate security and capacity models. 3. Participate in a formal Enterprise GIS architecture review, providing expert analysis and detailed recommendations leading to a documented (per best practices) and approved U of M Enterprise GIS Target Architecture. 4. Provide consulting and guidance for selecting the most appropriate ArcGIS Web Development framework. Currently, the ArcGIS API for JavaScript appears to be the web application framework of choice. 5. Provide web application development services - including reusable web scripts to integrate enterprise GIS data in a functioning and appealing interactive web map per documented business requirements. 6. Provide unit testing and documentation for all web code delivered. 7. Respond to defects related to the web functionality of the Interactive Campus Web Map (U of M uses Test Director for defect management). 8. Provide architecture and web services and support as requested also on a time and materials basis during product stabilization (up to client acceptance) of version 1 of the Interactive Campus Web Map. EXAMPLE_SOW_Vendor.doc 3/29/2012 Page 2 of 5
Activities & Deliverables The activities and deliverables are to be as follows: What is Done By Whom What is delivered Recommend changes (with associated logic) to the DRAFT Enterprise GIS Application Architecture diagram Architect Validate the final Enterprise GIS Target Architecture via formal architecture review. Review Interactive Campus Web Map Business Requirements Document and advise based on industry experience Provide web application development services per BRD Provide stand-by SE/web server support during deployment (emergency use only). Provide detailed and timely activity-based cost accounting Architect Mapping Analyst/Web Developer Web Developer Systems Engineer Account Manager Final Draft Enterprise GIS Target Architecture diagram and document per best practice, ready for formal review. Industry acknowledgement of completeness and feasibility. Final Draft Interactive Campus Web Map Business Requirements Document (BRD) ready for coding. Reusable web scripts (JavaScript) for displaying U of M GIS data. Functioning web server with appropriate web services hosting Interactive Campus Web Map. invoice University Services PMO and would mutually agree upon any changes/additions/deletions in the deliverables. III. Milestones/Target Dates Activities Estimate Target Completion Review Business Requirements Document and make 10 hours May 15 th comments/recommendations Review Enterprise GIS Application Architecture diagram 5-10 hours May 15 th and make comments/recommendations Facilitated architecture review 5 hours May 29 th Web Application Design and Development 30-40 hours June 30 th U of M Campus Web Map working prototype Milestone June 30 th Usability Testing (U of M Usability Lab)* 5 hours July 6-9 th (voluntary) Usability Testing changes, modifications and rework 5 hours July 15 th System Testing changes, modifications and rework 5 hours August 7 th EXAMPLE_SOW_Vendor.doc 3/29/2012 Page 3 of 5
Activities Estimate Target Completion User Acceptance Testing* 5 hours August 10-11 th (voluntary) Production Deployment 5 hours August 12 th Product Stabilization 5 hours September 15 th * U of M on-site activity IV. Team/Resources Each entity will provide access to the following resources: Resource Description Rate Estimated Involvement GIS Architect Systems $0 10-15 hours Research Web Developer SE (web server) Systems Research Systems Research $0 60-80 hours $0 As needed, contingency only V. Cost Estimate and Timeline Item/Activity Description Cost Labor $TBD Software/Hardware $0 Other $0 TOTAL $TBD *Any hours exceeding the proposed Statement of Work subject to the advanced approval of William Kanfield and [NAME] would be invoiced at time and materials costs using the resources agreed upon labor rate. No overtime, weekend, or holiday work is proposed. VI. Critical Success Factors To have engaged and utilized all appropriate U of M subject matter experts in execution of the project objectives while efficiently and effectively utilizing time and expertise. To have delivered the functioning Interactive Campus Web Map on top of a fully reviewed and sanctioned target technical and data architecture. To have enabled self-sufficiency of U of M staff while establishing a partnership framework between and the U of M Enterprise GIS for future collaborative successes. To have met project and SOW deliverables within the schedule and budget as defined. VII. Assumptions 1. University Services will provide the baseline business and technical specifications; will review, make recommendations and/or create deliverables based on these documents. EXAMPLE_SOW_Vendor.doc 3/29/2012 Page 4 of 5
VIII. Agreement 2. will promote U of M self-sufficiency through knowledge transfer and information exchange while retaining proprietary and intellectual property rights. 3. U of M Office of Information Technology (OIT) will be the developers and long-term owners of the Enterprise GIS architecture and infrastructure, including web hosting for the Interactive Campus Web Map (in conjunction with the Enterprise GIS Service Unit); the Enterprise GIS project team is facilitating the design process given OIT resource constraints though 7/1. 4. There will continue to be version releases of the Interactive Campus Web Map over time, each deploying additional features, functionality and interactive layers ; the initial release must be a viable product as well as a visual example of GIS technology to encourage future evolution. I agree to the services proposed and the terms of this Statement of Work. Approval of this Statement of Work recognizes my responsibilities, and authorizes the PMO and to schedule resources and begin the planning and operational processes to meet responsibilities and deliverables described: / / William J Kanfield Director, PMO University Services IT / / [NAME] Account Manager EXAMPLE_SOW_Vendor.doc 3/29/2012 Page 5 of 5