EPSON TM-C3400 SecurColor Color Ink-jet printer Item# UEPS 1) Quick Install Guide 2-6 2) Initial Ink Charge 7 3) Quick Reference Sheet for pc/nametag recommended print settings recommended print settings www.pcnametag.com 1-800-233-9767 8 Quick Start Guide
ColorWorks Quick Install Guide 1. Unpack Sample label paper roll Starter ink cartridge Paper ejection tray USB cable(usb interface model only) User s Manual AC cable 2. Drivers, utilities and manuals can be downloaded from www.pos.epson.com, select Tech Resources on the upper left side, then select the SecurColor/ColorWorks C3400 printer. Download the TM-C3400 Easy Setup Software. 3. Part Names 4. Plug in AC cable and USB or Ethernet 2
5. 6. Put in sample roll of Gap label media found in the box. Note: The printer is set to detect margins between labels out of factory. If you insert a continuous or black mark roll, the printer will spit out paper looking for a gap. You can change this setting after the printer has been initialized. Please refer to the Media Edge Detection PDF. 3
7. Shake the cartridge about 3-4 times. Insert the ink cartridge. 8. Turn the power ON. 4
9. Do not touch the printer until the ink initialization is complete and you have a solid power green light. The initialization process will take up to 8 minutes.(do not open the Paper cover or Ink cover during the process) 10. Cancel Found New Hardware Wizard if it pops up. 11. Once you have downloaded the Easy Setup software, extract the files (take note of the location where you will extract them). 12. Go to the folder where you have extracted the files and run Easy Setup Software. Ignore the unknown publisher warnings. 13. Install the Easy Setup Software using the install wizard. 14. Once the Easy Setup Software is installed, select install driver. 15. Select Local for USB setup or Network for Ethernet setup. 16. Follow on screen instructions. 5
17. Complete the Setup Wizard to select the appropriate settings for the media you are using. For further support please contact the following: Epson Advanced Product Support (APS) Center With just one phone call, you can access world-class technical assistance for any Epson System Device product. Our APS center is ready to answer your advanced technical questions, Monday-Friday 6am-5pm Pacific Time. Epson APS Center: (562) 276-1314 Option 3 APS logs and tracks your call to make sure your question is resolved. Through a welldefined escalation process, the APS staff has access all the way to the design group, if necessary, to resolve more serious problems. 6
On the first use of our TM-C3400 Inkjet Printer, we will be filling the ink channels and printhead with ink. Once you start an ink cartridge in the printer for the first time, please, leave the printer alone until the green power light stops flashing. Opening a door (ink or media) or turning the power on/off will restart this filling cycle. Repeated cycling of the doors or power may result in depleting this initial cartridge before you print anything. After this fill cycle is complete, less purging of the ink will occur (typically 3-5 secs) with each door opening or power cycling. This cycling is normal so that we keep the printer ready for you to use. Unless the printer will be idle for an extended time (typically, more than a week), leave it on. The printer has Auto Nozzle Checking technology and will keep it ready to use with a minimal use of cleaning ink. 7
EPSON TM-C3400 SecurColor Color Ink-jet printer Item# UEPS QUICK REFERENCE SHEET PRINT SETTINGS 4 x3 NAME TAG *IMPORTANT - These settings are to be adjusted AFTER the intial printer setup outlined on pp. 2-6 has been completed. To begin, please go to the Start menu. Click on Devices and Printers. Right click on the Epson printer and go to Printer Preferences. Under the General tab: 1. Ensure Media Type is set to Fine Media Label 2. Create your name tag size by clicking on Add/Del (W) by Media Layout to create a 4x3 or 4x6 badge. Once you create your name tag size, name this this tag (For example: 4x3 Name Tag ) under Media Layout Name. Click Save and OK. Ensure this new tag is selected from the drop down menu under Media Layout [Note-If the diagram of the nametag is defaulting to mm instead of inches, back out of this screen and go into the Driver Utilities tab and click on Driver Preferences. Ensure Units to Use at the bottom of the screen is set to inches.] 3. Print Quality should be set to Quality 4. Media Source should be set to Roll Media, and Save Roll Media set to No Saving 5. Auto Cut should be set to After Every Page 6. Under the Page Layout tab, ensure Orientation is set to Portrait 7. Under the Maintenance and Utilities tab, click on Media Position Detection and ensure it is set to No Detection www.pcnametag.com 1-800-233-9767 8 Quick Reference