Hardware & Software Specification i2itracks/popiq 3663 N. Laughlin Rd., Suite 200 Santa Rosa, CA 95403 866-820-2212 www.i2isys.com 1 I2iSystems Hardware and Software Specifications Revised 03/04/2016
i2i Systems has partnered with Dell, Inc. to create minimum requirements for both servers and workstations. The hardware specifications contained herein are created using Dell server and workstation reference hardware. Equivalent, or greater, hardware specifications from other vendors are acceptable. i2i Systems recommends server configurations for health centers of varying patient populations up to 300,000 patients. For larger health centers (300,000+ patients) i2i Systems recommends custom server configurations that meet the specific needs of the centers based on items such as Patient Management System, Patient Count, Visit Count and User Count. Since your i2i Systems products rely on the server to do most of its complex data processing, the speed and capacity of the server can dramatically affect the application performance. When determining your server requirements, consider your current patient population as well as an estimate of additional patients with annual clinic growth and any additional locations that would utilize the i2i Systems server. Planning for the future of your patient population will prevent a premature (and costly) migration to additional server hardware. i2i Systems requires a Terminal Server and/or Citrix for implementations of i2itracks (if applicable) over a wide area network (WAN) to remote locations. For local users (LAN), a high-speed network connection to the i2itracks server is required (100 Megabit or Gigabit Ethernet cards). In general, a T-1 (1.5MB) line will offer about 25-50 concurrent terminal sessions. Adding other network capabilities to that circuit (VPN, internet usage, etc.) will reduce the effective number of concurrent users. i2i Systems, in partnership with our hosting technology provider MTS, can provide the required technical resources to host and maintain your i2i software implementation, at a reasonable cost. Please ask your i2i Systems sales representative for more detail. NOTE: i2i Systems does not support the implementation of i2itracks and/or PopIQ databases on the same server that hosts the client s Electronic Medical Record (EMR) systems, Practice Management System (PMS), Dental System, Disease Registry, Pharmacy System, etc. 2 I2iSystems Hardware and Software Specifications Revised 03/04/2016
Server Specification: Expected Patient Population <75,000 Patients Module PowerEdge T620 One (1) - Six Core Intel Xeon E5-2620, 15MB Cache, 2.0GHz, 1333MHz FSB or Operating System Windows Server 2008 R2 Standard x64 Edition with SP2 or Additional Processor Single Processor only (Dual Processor Capable) 16GB 1333MHz (4x2GB), Dual Ranked RDIMMs Primary Hard 500GB 7.2K RPM SATA 3Gbps 3.5in Hot-plug Hard 2nd Hard 500GB 7.2K RPM SATA 3Gbps 3.5in Hot-plug Hard 3rd Hard 4th Hard Hard Configuration PERC 8 Integrated SAS/SATA, RAID 1 s 1,2, RAID 1 s 3,4. Primary Controller PERC H710 RAID Controller Card Network/iSCSI Adapter 2x Intel 1GbE Dual Port LOM CD/DVD DVD, SATA Documentation Electronic Documentation and OpenManage DVD Kit Keyboards, Mice, No Keyboard or Mouse Selected Hardware Support Svcs 1Yr BASIC SUPPORT: 5x10 HW-Only, 5x10 NBD Onsite Installation Services No Installation Assessment Power Supply Dual, Hot-plug, Redundant Power Supply (750W) Power Cords Power Cord, NEMA 5-15P to C13, 15 amp, wall plug, 10 feet / 3 meter Note: Security, Data Archival Hardware and software are not included in this specification. 3 I2iSystems Hardware and Software Specifications Revised 03/04/2016
Server Specification: Expected Patient Population 75,000-150,000 Patients Module PowerEdge T620 Operating System Additional Processor One (1) - Six Core Intel Xeon E5-2620, 15MB Cache, 2.0GHz, 1333MHz FSB or Windows Server 2008 R2, Standard x64 Edition with SP2 or Single Processor only (Dual Processor Capable) 32GB 1333MHz (4x4GB), Dual Ranked RDIMM Primary Hard 2nd Hard 3rd Hard 4th Hard Hard Configuration PERC 8 Integrated SAS/SATA RAID 10 s 1,2,3,4. Primary Controller Floppy Network/iSCSI Adapter CD/DVD Bezel Documentation Keyboards, Mice, Displays Hardware Support Svcs Installation Services Power Supply PERC H710 Adaptor Raid Controller No Floppy 2x Intel 1GbE Dual Port LOM DVD, SATA Tower Bezel Included Electronic Documentation and OpenManage DVD Kit No Keyboard or Mouse Selected 3Yr BASIC SUPPORT: 5x10 HW-Only, 5x10 NBD Onsite No Installation Assessment Dual, Hot-plug, Redundant Power Supply (1100 Watt) Power Cords Power Cord, NEMA 5-15P to C13, 15 amp, wall plug, 10 feet / 3 meter Note: Security, Data Archival Hardware and software is not included in this specification. 4 I2iSystems Hardware and Software Specifications Revised 03/04/2016
Server Specification: Expected Patient Population 150,000-300,000 Patients Module PowerEdge T620 Operating System Additional Processor One (1) - Six Core Intel Xeon E5-2620, 15MB Cache, 2.0GHz, 1333MHz FSB or Windows Server 2008 R2, Enterprise x64 Edition with SP2 or One (1) - Six Core Intel Xeon E5-2620, 15MB Cache, 2.0GHz, 1333MHz FSB or 48GB 1333MHz (8x4GB), Dual Ranked RDIMMs Primary Hard 2nd Hard 3rd Hard 4th Hard 5th Hard 6th Hard Hard Configuration PERC 8 Integrated SAS/SATA RAID 1 s 1,2, RAID 10 s 3,4,5,6. Primary Controller PERC H710 Adaptor Raid Controller Network Adapter CD/DVD Bezel Documentation Optional Feature Keyboards, Mice, Display Hardware Support Svcs. Installation Services Power Supply 2x Intel 1GbE Dual Port LOM DVD, SATA Tower Bezel Included Electronic Documentation and OpenManage DVD Kit LOM NICs are TOE Ready No Keyboard or Mouse Selected 3Yr BASIC SUPPORT: 5x10 HW-Only, 5x10 NBD Onsite No Installation Assessment Dual, Hot-plug, Redundant Power Supply (1100 Watt) Power Cords Power Cord, NEMA 5-15P to C13, 15 amp, wall plug, 10 feet / 3 meter Note: Security, Data Archival Hardware and software are not included in this specification. 5 I2iSystems Hardware and Software Specifications Revised 03/04/2016
Server Specification: Expected Patient Population 300,000+ Patients Module PowerEdge T620 Operating System Additional Processor One (1) - Six Core Intel Xeon E5-2620, 15MB Cache, 2.0GHz, 1333MHz FSB or Windows Server 2008 R2, Enterprise x64 Edition with SP2 or One (1) - Six Core Intel Xeon E5-2620, 15MB Cache, 2.0GHz, 1333MHz FSB or 64GB (16x4GB), 1300MHz, Dual Ranked RDIMMs Primary Hard 2nd Hard 3rd Hard 300GB 15K RPM Serial-Attach SCSI 6Gbps 2.5in Hot-plug Hard 4th Hard 300GB 15K RPM Serial-Attach SCSI 6Gbps 2.5in Hot-plug Hard 5th Hard 300GB 15K RPM Serial-Attach SCSI S 6Gbps 2.5in Hot-plug Hard 6th Hard 300GB 15K RPM Serial-Attach SCSI 6Gbps 2.5in Hot-plug Hard Hard Configuration PERC 8 Integrated SAS/SATA RAID 1 s 1,2, RAID 10 s 3,4,5,6. Primary Controller PERC H710 Adaptor Raid Controller Network Adapter CD/DVD Bezel Documentation Optional Feature Keyboards, Mice, Display Hardware Support Svcs Installation Services Power Supply Power Cords 2x Intel 1GbE Dual Port LOM DVD, SATA Tower Bezel Included Electronic Documentation and OpenManage DVD Kit LOM NICs are TOE Ready No Keyboard or Mouse Selected 3Yr BASIC SUPPORT: 5x10 HW-Only, 5x10 NBD Onsite No Installation Assessment Dual, Hot-plug, Redundant Power Supply (1100 Watt) Power Cord, NEMA 5-15P to C13, 15 amp, wall plug, 10 feet Note: Security, Data Archival Hardware and software are not included in this specification. 6 I2iSystems Hardware and Software Specifications Revised 03/04/2016
Virtualized Environments Virtualization environments allow for server consolidation, and your i2i Systems product can be part of your consolidation initiative. I2i Systems products are compatible with most Virtual Host/Virtual Machine (VH/VM) environments, including: VMWare ESXi (4.x, 5.x, or ) XenServer by Citrix (5.x, 6.x, or ) Microsoft Hyper-V Server (2008,2012, or ) When configuring your VM s Operating System, please install the most recent version of hypervisor tools available (VMware Tools, XenServer Tools, Integration Services) for enhanced performance. VM Specification: Expected Patient Population <75,000 Patients Attribute CPUs 4 Virtual CPUs Operating System Windows Server 2008 R2, Enterprise x64 Edition with SP2 or Virtual Disk Volumes 1-50GB Operating System, 1-100GB Data, 1-50GB Logs, 1-25GB Temp DB Volume Separation Virtual Machine Disk Physical Volume Separation not Necessary. 16 GB VM Specification: Expected Patient Population 75,000-150,000 Patients CPUs Attribute 4 Virtual CPUs Operating System Windows Server 2008 R2, Enterprise x64 Edition with SP2 or Virtual Disk Volumes 1-50GB Operating System, 1-100GB Data, 1-50GB Logs, 1-25GB Temp DB Volume Separation Virtual Machine Disk Volume Separation on Different Physical Resources Highly Recommended. 24 GB 7 I2iSystems Hardware and Software Specifications Revised 03/04/2016
VM Specification: Expected Patient Population 150,000-300,000 Patients CPUs Attribute 8 Virtual CPUs Operating System Windows Server 2008 R2, Enterprise x64 Edition with SP2 or Virtual Disk Volumes 1-50GB Operating System, 1-200GB Data, 1-150GB Logs, 1-100GB Temp DB Volume Separation Virtual Machine Disk Volume Separation on Different Physical Resources Highly Recommended. 32GB VM Specification: Expected Patient Population 300,000+ Patients CPUs Attribute 8 Virtual CPUs Operating System Windows Server 2008 R2, Enterprise x64 Edition with SP2 or Virtual Disk Volumes 1-50GB Operating System, 1-300GB Data, 1-150GB Logs, 1-100GB Temp DB Volume Separation Virtual Machine Disk Volume Separation on Different Physical Resources Mandatory. 64GB 8 I2iSystems Hardware and Software Specifications Revised 03/04/2016
(NEW) Workstation/PC Configuration Local or Remote Client Deployment Module Dell OptiPlex 3010 Dell Optiplex Minitower Base Standard PSU OPERATING SYSTEM Windows 7 Professional or Windows 7 Ultimate Processors Keyboard Monitors Video Cards Boot Hard s Floppy Options Mouse Systems Management Removable Media Storage Thermal Speakers Power Supply Documentation Energy Efficiency Resource DVD Hardware Support 3rd Gen Intel Core i5-3470 Processor (Quad Core, 6MB, 3.2GHz) 4GB DDR3 2DIMM 1600MHZ Dell USB Keyboard, No Hot Keys No Monitor Integrated Video, Intel HD2500 250GB Serial ATA Hard 6Gb/s with 8MBDataBurst Cache No Floppy Dell USB 2-Button Entry Mouse with Scroll, Black ASF Basic Hardware Enabled Systems Management 16X DVD+/-RW SATA, Data Only Heat Sink, Mainstream, Minitower No Speaker, OptiPlex Optiplex 3010 Minitower Standard Power Supply Optiplex 3010 Documentation English No Energy Smart Selected No Productivity Software 3 Year NBD Onsite Service Note: Security, Data Archival Hardware and software are not included in this specification 9 I2iSystems Hardware and Software Specifications Revised 03/04/2016
Existing Workstation/PC Configuration Legacy System (Terminal Server deployment recommended) OPERATING SYSTEM Processors Hard Disk Space Windows Vista Professional (Business or Ultimate, 32 or 64-bit) Intel Core 2 Duo 2.0 GHz or 2GB. or greater, DDR2 RAM 80 GB, or greater, Hard Disk 10 GB free space available. Note: Security, Data Archival Hardware and software are not included in this specification 10 I2iSystems Hardware and Software Specifications Revised 03/04/2016
Software SQL Server Your i2i Systems products rely on Microsoft SQL Server 2008 R2, or greater, Standard Edition (x64 Edition) for its data structures. Upon installation of SQL Server, the latest updates and services packs will need to be installed. When installing SQL Server, please use the following configuration options: SQL Server must be installed as case insensitive. The SQL Server client tools (i.e. SQL Server Management Studio and Query Analyzer) as well as the database server must be installed. SQL Server must be set to accept both Windows and SQL Server Authentication (Mixed Mode) o Assign an i2i Systems Windows account as a sysadminlevel login to the SQL Server engine SQL Server, SQL Server Agent services enabled (set to Automatic mode under Window Services) (no other SQL Services needed). Set Default Database file locations, for example: o Assign default database store (.mdf) = d:\sqldata (create sqldata folder); o Assign default database logs (.ldf) = e:\sqllogs (create sqllogs folder). o Assign SQL Server TempDB location = f:\sqltemp. **NOTE: The above are SQL Server configuration best practices; This configuration may not be possible in some cases. Once your i2i Systems database has been populated with production data, a SQL server maintenance plan will need to be adopted, including: o Database size management (compression, etc.) o Database backup schedule (may be addressed by third-party backup application) I2I Systems Remote Vendor Access Secured, remote connectivity (VPN, Logmein, etc.) is highly recommended for i2isystems' remote support of your i2i Systems environment. 11 I2iSystems Hardware and Software Specifications Revised 03/04/2016
Web Browser (Internet Explorer) (i2itracks) Internet Explorer version 8.0 or later. The i2itracks (if applicable) Help System server relies upon an Internet connection to i2isys.com domain. A firewall modification may be necessary in cases where internet browsing (i.e., TCP PORT 80) is blocked at clinic locations. - an online Learning Management System for i2itracks The following browser/versions are recommended. You can use these versions or higher when accessing : Firefox 4 Internet Explorer 8 Safari 5 Google Chrome 11 Opera 9 Required Browser Settings for i2i University: Enable Cookies Enable Java Do not block pop-up windows Do not enable Compatibility View in Internet Explorer To enable pop-ups for our site only: Firefox: File > Preferences > Content > Block Pop-up Windows > Exceptions > i2ielearning.com Internet Explorer: Tools > Pop-up Blocker > Pop-up Blocker Settings > Exceptions > Address of website to allow: i2ielearning.com Google Chrome: Settings > Privacy > Content Settings > Pop-Ups > Manage Exceptions > Hostname: i2ielearning.com Firewall Configuration 12 I2iSystems Hardware and Software Specifications Revised 03/04/2016
Your i2i Systems database server relies on an installed Interface Engine Platform that controls the operation and timing of your data interfaces. The Interface Engine establishes local communication on TCP Port 19799. As a security best practice, this port should be enabled for the Local Host connectivity ONLY. Backup Your i2i Systems server should have a Tape, Hard Disk, or Remote Backup Solution installed capable of backing up the contents of your i2i Systems SQL Server database and related interface configurations. 13 I2iSystems Hardware and Software Specifications Revised 03/04/2016