NETWORK SERVICES: ETHERNET WAN ETHERNET SERVICES PRODUCT PORTFOLIO SUMMARY DOCUMENT

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WAN ETHERNET SERVICES PRODUCT PORTFOLIO SUMMARY DOCUMENT

TABLE OF CONTENT 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. Understanding Fundamentals Summary of Tata Products Dedicated Ethernet Low Latency Ethernet Priority Ethernet Priority Stretch Dedicated Multipoint Ethernet Virtual Private LAN Service (VPLS) 10 Gig Ethernet Managed Ethernet Option FAQs WAN Ethernet Coverage Reference Material

Understanding Fundamentals Ÿ Defining the protection types Ÿ Defining CIR Ÿ Defining the MEF service types like EPL, EVPL and EP-LAN etc. Ÿ What are MEF Certifications? Defining the protection types: Unprotected, Deterministic, and Mesh Protection Unprotected Circuit This means that data traveling from Location A to Location Z has only a single defined path and in case of a cable failure along the path there is no second route for the data to reach its destination. Customers often buy two unprotected circuits using different paths and manage their own protection switching. Deterministic Protection This means that the service will automatically re-route to a backup path if the primary path fails. 'Deterministic' means that the two paths are clearly defined on specific cable routes and the customer can define which cable systems are used. Mesh Protection This means that there are multiple routes available from Location A to Location Z and the data can travel on any of these routes to reach its destination. In case of a failure on one of the routes the data will be re-routed automatically to one of the other available routes and the network alone decides which paths are used. Defining CIR CIR is Committed Information Rate. This is the data rate which is guaranteed under the Service Level Agreement i.e., has defined performance criteria. In the case of Tata's dedicated Ethernet product, Tata will reserve this amount of bandwidth on the fibre network for this specific customer. For MPLS-based products, the CIR is shared bandwidth but is capacity managed, with more fibre capacity added to avoid congestion in normal operational conditions. Defining the MEF service types like EPL, EVPL and EP-LAN etc. E-Line - Any Ethernet service that is based on a Point-to- Point Ethernet Virtual Connection (EVC) is designated as an Ethernet Line (E-Line) Service type. An E-Line service type can be used to create a broad range of Point-to-Point services. EPL An Ethernet Private Line (EPL) service is specified using an E-Line service type. An EPL service uses a Pointto-Point EVC between two physical UNI ports and provides a high degree of transparency for service frames between the UNIs it interconnects such that the service frame's header and payload are identical at both the source and destination UNI when a service frame is delivered. EVPL - An Ethernet Virtual Private Line (EVPL) is created using an E-Line service type. An EVPL can be used to create services like the Ethernet Private Line (EPL) with some notable exceptions. First, an EVPL allows for service multiplexing at the UNI. This capability allows more than one EVC to be supported at the UNI where the EPL does not allow this. Second, an EVPL need not provide as much transparency of service frames as with an EPL. Because service multiplexing is permitted, some service frames may be sent to one EVC while other service frames may be sent to other EVCs. E-LAN - Any Ethernet Service that is based upon a Multipoint-to-Multipoint EVC is designated as an Ethernet LAN (E-LAN) Service type so traffic can flow from any site on the network directly to another site on the network. EP-LAN - Subscribers with multiple sites often want to interconnect them at high speeds so all sites appear to be on the same Local Area Network (LAN) and have equivalent performance and access to resources such as servers and storage. Subscribers commonly desire a highly transparent service that connects multiple UNIs. To this end, the Ethernet Private LAN (EP-LAN) service is defined in this subsection, using the E-LAN service type. EVP-LAN - Some Subscribers commonly desire an E-LAN service type to connect their UNIs in a metro network, while at the same time accessing other services from one or more of those UNIs. An example of such a UNI is a Subscriber site that wants to access a public or private IP service from a UNI that is also used for E-LAN service among the Subscriber's several metro locations. It is defined as the Ethernet Virtual Private LAN (EVP-LAN) service in this subsection to address this need. 03

What are MEF Certifications? Metro Ethernet Forum (MEF) is a global industry alliance comprising more than 210+ organizations including telecommunications service providers, cable MSOs, network equipment/software manufacturers, semiconductors vendors and testing organizations. The MEF develops Carrier Ethernet technical specifications and implementation agreements to promote interoperability and deployment of Carrier Ethernet services and equipment worldwide. Carrier Ethernet 2.0 (CE2.0) certification represents a significant test of functionality and is driven by the rapidly growing market demand for Ethernet services. CE 2.0 defines five service types E-Line, E-LAN, E-Tree, E-Access and E-Transit which allow service providers to buy equipment with confidence that they will interwork with existing equipment, and allows their customers to be confident of the behaviour of traffic carried by these service providers. CE2.0 Certification provides: Ÿ Standardised services Ÿ Defined Qualify of Service Ÿ Enhanced reliability Ÿ Enhanced Scalability Ÿ Enhanced service management The CE 2.0 certification is the result of rigorous testing by a third party MEF-approved test lab using 634 test cases derived from the MEF specifications for the five CE 2.0 service types E-Line, E-LAN, E-Tree, E-Access and E-Transit. Visit www.mef.net to learn more about MEF. What is Provider Backbone Bridging (PBB)? Provider Backbone Bridging This is IEEE 802.1ah standardised technology delivered using Cisco ASR hardware. It was developed specifically to carry Ethernet traffic, and therefore is one generation more advanced than MPLS. Tata Communications is the only carrier offering services based on PBB technology globally. 04

Summary of Tata Communications' Products Services Global Dedicated Ethernet National Dedicated Ethernet Low Latency Dedicated Ethernet Priority Ethernet (Point to Point) Priority Ethernet (Point to Multipoint) 10 Gig Ethernet Global Priority Stretch Ethernet Dedicated Multipoint Virtual Private LAN Service MEF Defined Service EPL EPL EPL EVPL EVPL EPL EPL EP-LAN EP-LAN Tata Platform Technology PBB, EoSDH PBB, EoSDH PBB, EoSDH MPLS MPLS Wavelength IP PBB, EoSDH MPLS Protection type Deterministic, Ring or unprotected Deterministic, Ring, only available in India Unprotected Mesh Mesh Deterministic, Ring or unprotected Mesh Deterministic, Ring or unprotected Mesh Jumbo Frames No No Mesh No MEF Certified No No 05

Dedicated Ethernet Global & National (GDE & NDE) Ÿ Dedicated, high performance Ethernet to locations spanning the globe Ÿ Uses state-of-the-art PBB technology platform providing the highest levels of transparency to protocols, MAC (Ethernet) addresses and VLANs Ÿ Flexible bandwidth options, from 2Mb to 7.5Gb Ÿ Bandwidth upgrades with no downtime or contract renewals Ÿ Aggressive service level guarantees Ÿ MEF CE2.0 certified Choice of bandwidth Committed bandwidth Transparent pipes Choice of frame sizes Non-service-affecting upgrades Service Level Agreements (SLAs) MEF Certifications 2-100 Mb in 2 Mb increments 50 1,000 Meg in 50 Meg increments 1000 10,000 Meg in 500 Meg increments Full bandwidth is treated as Committed Information Rate (CIR) as this is a dedicated service. Fast-E interfaces: 10BaseTx (copper, RJ45, full duplex) 100BaseTx (copper, RJ45, full duplex) 100BaseFx (fiber, SM/MM 1310nm, full duplex) Gig-E interface: 1000BaseLX (fiber, SM, 1310nm, full duplex) 1000BaseSX (fiber, MM, 850nm, full duplex) 1000BaseTx (copper, RJ45, full duplex) 10 Gig Interface: 10GE WAN PHY: 10Gbase SW: 850nm, multimode, 26m-300m 10Gbase LW: 1310nm, single mode, 2m-10km 10Gbase EW: 1550nm, single mode, 30-40km 10GE LAN PHY: 10Gbase SR: 850nm, multimode, 26-300m 10Gbase LR: 1310nm, single mode, 2m- 10km 10Gbase ER: 1550nm, single mode, 30-40km No deep packet inspection, no MAC learning and no VLAN forwarding required. Standard frame sizes (64-1522) and jumbo frame sizes (9000 bytes) on request. Bandwidth can be upgraded on existing ports without service interruption. GDE: Installation, Availability, Mean Time to Repair, Latency/Frame Delay, Packet Delivery Ratio NDE: Installation, Availability, Mean Time to Repair CE2.0 06

Low Latency Dedicated Ethernet (LOLA) Ÿ Connecting the most important economic centres in the world with low latency connections Ÿ Tata network equipment installed directly in many stock exchanges Ÿ Ideal for financial trading organisations or any business seeking a fast path between major cities Ÿ Flexible bandwidth options Ÿ Aggressive service level guarantees with an emphasis on committed latency guarantees Ÿ CE2.0 certified Choice of bandwidth Committed bandwidth Protection Transparent pipes Choice of frame sizes Committed bandwidth Non-service-affecting upgrades Service Level Agreements (SLAs) MEF Certifications 2-100 Mb in 2 Mb increments 50 1,000 Meg in 50 Meg increments 1000 10,000 Meg in 500 Meg increments Full bandwidth is treated as Committed Information Rate (CIR) as this is a dedicated service. Unprotected only Fast-E interfaces: 10BaseTx (copper, RJ45, full duplex) 100BaseTx (copper, RJ45, full duplex) 100BaseFx (fiber, SM/MM 1310nm, full duplex) Gig-E interface: 1000BaseLX (fiber, SM, 1310nm, full duplex) 1000BaseSX (fiber, MM, 850nm, full duplex) 1000BaseTx (copper, RJ45, full duplex) 10 Gig Interface: 10GE WAN PHY:10Gbase SW: 850nm, multimode, 26m-300m 10Gbase LW: 1310nm, single mode, 2m-10km 10Gbase EW: 1550nm, single mode, 30-40km 10GE LAN PHY: 10Gbase SR: 850nm, multimode, 26-300m 10Gbase LR: 1310nm, single mode, 2m- 10km 10Gbase ER: 1550nm, single mode, 30-40km No deep packet inspection, no MAC learning and no VLAN forwarding required. Standard frame sizes (64-1522) and jumbo frame sizes (9000 bytes) on request. Committed Information Rate (CIR). Bandwidth can be upgraded on existing ports without service interruption. GDE: Installation, Availability, Mean Time to Repair, Latency/Frame Delay, Packet Delivery Ratio NDE: Ready for Service date, Availability, Mean Time to Repair CE2.0 07

Priority Ethernet (PE) Ÿ Based on MPLS technology Ÿ Choice of 6 classes of service Ÿ Flexible bandwidth options Ÿ Mesh-protection for a very high network reliability Ÿ Bandwidth upgrades or adding/removing sites with no downtime or contract renewal Ÿ Centralized processing for multiple locations with the hub and spoke configuration Ÿ Automatic bursting into higher classes of service to utilize unused bandwidth Choice of bandwidth Choice of frame sizes Mesh protection Non-service-affecting upgrades Classes of service Service Level Agreements (SLAs) MEF Certifications 1-100 Meg in 1 Meg increments 105-145 Meg in 5 Meg increments 150 1,000 Meg in 10 Meg increments Fast-E interface: 100BaseTx (copper Rj45) 100BaseFx (fibre, SM/MM 1310nm) Gig-E interface: 1000BaseLX (fibre, SM, 1310nm) 1000BaseSX (fibre, MM, 850nm) 1000BaseTx (copper RJ45) (case-by-case) Standard frame sizes (64-1518) Network protection designed with multiple pathways into Tata Communications' PoPs Bandwidth can be upgraded on existing ports without service interruption. Choice of six CoS classes to prioritize frames and regulate network traffic Installation, Monthly Availability, Mean Time to Repair, Packet Delivery Ratio, Round Trip Delay, Jitter MEF 9 and 14 Certified 08

Global Priority Stretch Ethernet (PS) Ÿ Based on Tata Communications' 's internet backbone Ÿ Fixed and usage based billing options Ÿ Normally only sold in conjunction with an IP port Ÿ A best-effort service Ÿ Choice of bandwidth from 1 to 100 MB on Fast-E and 50 to 1000 Meg on Gig-E Ÿ No new contracts required for change in bandwidth Ÿ Web portal to check circuit utilization Committed bandwidth Choice of frame sizes Mesh protection Path protection Service Level Agreements (SLAs) Web portal Fast-E interface: 100BaseTx (copper RJ45) Gig-E interface: 1000BaseLX (fiber, SM, 1310nm) 1000BaseSX (fiber, MM, 850nm) 1000BaseTx (copper RJ45) (case-by-case) Choice of CIR and burst with usage billing. Burst up to 50% of total bandwidth. Standard frame sizes (64-1518) Network protection designed with multiple pathways into Tata Communications' PoPs. Option to disable protection switching to back up path i.e. unprotected option Installation, Availability, Mean Time to Repair, Latency/Frame Delay Check network utilization daily, weekly, and monthly with the help of a webbased portal. View and report trouble tickets Monitor circuit performance Facilitates timely bandwidth management based on actual utilization 09

10 Gig Ethernet Ÿ Based on the world's largest wholly owned wavelength network Ÿ High capacity bandwidth at a competitive price Ÿ Secure, private network with transparent service to more locations Ÿ Guaranteed delivery, quality of service, and SLA options Ÿ WAN PHY and LAN PHY interface customer handoffs Ÿ Global connections to 25 cities in 11 countries Ÿ Choice of protected or unprotected circuits Bandwidth Type of bandwidth profile Classes of service Choice of frame sizes (MTU) Configuration VLAN and QoS transparent Pipe Service Level Agreement LAN Phy: maximum of 10 G effective throughput at layer 2. One bandwidth profile per UNI/EVC. Only one EVC per UNI. Port-based, single high-priority class-of-service. Full preservation No limit on frame size.10g Base-LR: up to 10km 100G Base-LR4 Point-to-point EVC service with only two UNIs (MEF 6.1 defined EPL). 802.1q VLAN transparent. Layer 2 and Layer 3 QoS transparent (i.e. CoS, DSCP, PHB, etc). No prioritisation of traffic within Tata network Installation, Service Availability, Mean Time to Repair 10

Dedicated Multipoint Ethernet (DME) Ÿ Dedicated Multipoint Ethernet based PBB technology Ÿ Point to Multipoint and Any to Any Network service Ÿ Managed and unmanaged service options Ÿ Bandwidth upgrades with no service interruption or contact renewals Choice of bandwidth Committed bandwidth Choice of frame sizes Protected and unprotected circuits Non-service-affecting upgrades Transparent pipes Service Level Agreements (SLAs) MEF Certifications 2-100 Meg in 2 Meg increments 50-1000 in 50 Meg increments 1,000-10,000 Meg in 500 Meg increments Full bandwidth is treated as Committed Information Rate (CIR) as this is a dedicated service. Fast-E interfaces: 10BaseTx (copper, RJ45, full duplex) 100BaseTx (copper, RJ45, full duplex) 100BaseFx (fibre, SM/MM 1310nm, full duplex) Gig-E interface: 1000BaseLX (fibre, SM, 1310nm, full duplex) 1000BaseSX (fibre, MM, 850nm, full duplex) 1000BaseTx (copper, RJ45, full duplex) 10 Gig Interface: 10GE WAN PHY: 10Gbase SW: 850nm, multimode, 26m-300m 10Gbase LW: 1310nm, single mode, 2m-10km 10Gbase EW: 1550nm, single mode, 30-40km 10GE LAN PHY: 10Gbase SR: 850nm, multimode, 26-300m 10Gbase LR: 1310nm, single mode, 2m-10km 10Gbase ER: 1550nm, single mode, 30-40km Standard frame sizes (64-1518) Jumbo frames (up to 9000 bytes) Deterministic path Circuits. Ring protection on protected services Bandwidth can be upgraded on existing ports without service interruption. No deep packet inspection and no VLAN forwarding required Installation, Availability, Mean Time to Repair, Latency/Frame Delay, Packet Delivery Ratio CE2.0 certified 11

Virtual Private LAN (VPLS) Ÿ Any to Any Network service based on MPLS technology Ÿ Multiple Classes of Service (CoS) Ÿ Managed and unmanaged service options Ÿ Bandwidth upgrades with no service interruption or contact renewals Ÿ Real time reporting Choice of bandwidth Choice of frame sizes Mesh protection Non-service-affecting upgrades Classes of service Service Level Agreements (SLAs) MEF Certifications 1-100 Meg in 1 Meg increments 105-145 Meg in 5 Meg increments 150 1,000 Meg in 10 Meg increments Fast-E interface: 100BaseTx (copper Rj45) 100BaseFx (fiber, SM/MM 1310nm) Gig-E interface: 1000BaseLX (fiber, SM, 1310nm) 1000BaseSX (fiber, MM, 850nm) 1000BaseTx (copper RJ45) (case-by-case) Standard frame sizes (64-1518) Network protection designed with multiple pathways into Tata Communications' PoPs Bandwidth can be upgraded without service interruption, without changing ports. Choice of six CoS to prioritize frames and regulate network traffic Ready for Service date, Availability, Mean Time to Repair, Latency/Frame Delay, Frame Delay Variation, Packet Delivery Ratio MEF 9 and 14 Certified 12

Managed Ethernet Option Tata Communications installs network interface devices (NIDs) at the customer premise. Data is collected from the NIDs every five minutes, allowing Tata Communications to deliver constant, end-to-end monitoring of the circuit. In addition to monitoring, this configuration also facilitates rapid diagnosis if network issues occur. This end-to-end capability delivers highly accurate service measurements in line with customer traffic for performance statistics that accurately reflect the customer's traffic flow and experience. Ÿ Available for GDE and DME services on the Tata network Ÿ SLAs that extend from customer premise to customer premise Ÿ SLA includes service up time, packet delivery, latency, and jitter Ÿ Web-based customer portal for SLA monitoring in near real time Ÿ End-to-end monitoring i.e. alarms automatically created for access, core network or NID failure Service Uptime Packet Delivery Ratio Latency (Round-trip Delay) Jitter (One-Way Delay Variation) Web portal Protected circuits upto 99.995% Unprotected section of circuits 99.5% 99.97% of frames will pass through the networkmeasurement of the actual circuit path Latency target is calculated based on the actual path Not to exceed 5 ms Check network utilization daily, weekly, and monthly with the help of a web-based portal. View and report trouble tickets. Monitor circuit performance. Facilitates timely bandwidth management based on actual utilization 13

FAQs Ÿ Which Ethernet service provides a point to point, dedicated connectivity globally? - Global Dedicated Ethernet Service (GDE) Ÿ What is the name of the service that offers point to point, dedicated connectivity within India? - National Dedicated Ethernet Service (NDE) Ÿ What is the difference between GDE and NDE? - GDE is the name given to the point to point, dedicated Ethernet service that extends to any location outside India (Either one point touching a location in India and the other outside India or both end locations are outside India). - NDE is the name given to Ethernet service that provides point to point, dedicated connectivity within India only. Ÿ Which point to point service provides multiple classes of service for traffic prioritization? - Priority Ethernet Service. Ÿ Does Tata Communications have an any-to-any service that provides the multiple classes of service option as well? -. Our VPLS service offers the customer the choice of classes of service. Ÿ Does Tata Communications offer usage based billing? -. Tata Communications Priority Stretch Ethernet service is a best effort service that offers usage based billing. Ÿ Does Tata Communications offer SLAs from customer premise to customer premise as a standard? - N o. As a standard, we offer SLAs from Tata Communications Point of Presence (POP) to Tata Communications POP. Ÿ What if a customer wants SLAs to be extended from customer premise to customer premise? - Tata Communications offers an Managed Ethernet option that enables end to end monitoring of the network. WAN Ethernet Coverage Tata's coverage is constantly expanding. Please see our website for the latest interactive coverage: map.tatacommunications.com Reference Material 1. Tata WAN Ethernet Page http://www.tatacommunications.com/vpn/ethernet.asp 2. Provider Backbone Bridging (PBB) Information http://www.tatacommunications.com/enterprise/network/nge_video_tutorial/nge_technical_video_v6.html 3. Video on Tata Communications WAN Ethernet Portfolio http://tatacommunications.com/vpn/wan-ethernet-demo.asp WAN Ethernet Services For the latest information please see: http://www.tatacommunications.com/ For further information on our WAN Ethernet Services, visit www.tatacommunications.com Contact Us Share 2017 Tata Communications. All Rights Reserved. TATA COMMUNICATIONS and TATA are trademarks of Tata Sons Limited in certain countries.