INTERNET MARKET IN MOROCCO

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INTERNET MARKET IN MOROCCO Quarterly Observatory* June 27 This document is to be considered for information purposes only.

Summary Introduction 3 I Recall of various types of Internet access 3 II State of the total market at June 27.... 4 State of the narrowband market..5 I Evolution of the total number of narrowband subscribers...5 II Evolution of the number of subscribers using "Internet without subscription"..5 III Evolution and distribution of the number of subscribers for Dial Up narrowband ' Classic' and ' Flat rate'....6 State of the broadband market..... 7 I Evolution of the number of subscribers for ADSL..7 II Evolution of the number of subscribers for Internet Leased Lines....8 2

Introduction I. Various types of Internet access The various offers of Internet access can be classified in two types: broadband and narrowband access. These offers are subscribed by the end-user according to his needs and according to the required comfort of connection. Thus, the main narrowband offers include the Dial Up access with and without subscription and the "Flat rate" access, whereas the broadband offers include access via "Internet Leased Lines" and 'ADSL' access. The principle of these various offers can be specified as follows: Narrowband Internet The Traditional Dial Up Access to the Internet : it allows any user having a telephone line and a computer equipped with a modem to connect to the Internet by contracting as a preliminary a monthly subscription within an Internet Service Provider. This offer allows the subscriber to access to the Internet according to his specific needs and to pay the time of connection according to telephone tariff into force. Dial Up Internet Access without subscription : it allows any user having a telephone line and a computer equipped with a modem to connect to the Internet without a contractual engagement nor subscription charges. This offer allows the subscriber to access to the Internet according to his specific needs and to pay only the time of connection according to a special Internet tariff. The "Flat rate" offers: They include the payment of a monthly fixed amount which includes "the Internet subscription and the communications". The durations included in the "Flat rate" vary following the Internet Service Provider. This offer makes it possible to the subscribers to control their Internet use. Wireless Internet access offer: it s an Internet access mode through radio. Broadband Internet Broadband access via ADSL: it allows the end-user to make a high speed connection (128, 256, 512, 124 kbit/s, 2 Mbit/s, 4 Mbit/s, 8 Mbit/s, 2..Mbit/s), without worrying nor about the time of connection nor about the volume of exchanged data. The Internet access via Leased Lines: It is an offer of Internet access with a fixed speed according to different levels n*64kbit/s. 3

II. State of the global market at June 27 At the end of June 27, the data transmitted by the ISP s (Internet Service Providers) give the following evolutions of the number of the Internet subscribers. Internet Subscribers Evolution* 6 5 4 3 262 324 315 883 341 859 357 175 399 72 433 399 476 99 2 168 183 26 452 1 Jun-5 Sept-5 Dec-5 Mar-6 Jun-6 Sept-6 Dec-6 Mar-7 Jun-7 * The number of ADSL subscribers was calculated by adding up The ISP's ADSL subscribers We can note that the number of users of 'Internet without subscription' access is included in the total number of subscribers starting from December 24, according to the definition adopted in the decision of the General Director N ANRT/DG/N1/5 of March 9, 25. Thus, the total number of Internet access in December 24 specified in the chart above was updated. It should be noted also that starting from April 25, the total number of ADSL subscribers is calculated by summing up the number of ADSL subscribers of the various Internet Service Providers. Starting from June 27, the total number of Internet subscribers includes also the offer of wireless access mode Bayn supplied by the operator Wana Corporate. Internet market is always in clear progression recording a total increase of 1% during the last three months, of 39.5% between June 26 and June 27 and of almost 183.5% since June 25. The distribution of subscribers by access mode is as follows, with a more and more important share for the broadband ADSL accesses (93,2%). 4

,7%,2%,5%,3% 5,1% 93,2% Flate-rate Classic "Internet without subscription" Internet Leased Lines Wireless Internet access ADSL * The number of ADSL subscribers was calculated by adding up The ISP's ADSL subscribers State of the narrowband market I. Evolution of the total number of narrowband subscribers The number of the narrowband subscribers, by including the users of "Internet access without subscription" option and those of wireless Internet access, moved from 9 53 in June 26 to 31 269 in June 27, making state of a growth of 245% during one year. II. Evolution of the number of subscribers using 'Internet without subscription' access ANRT s Decision ANRT/DG/N1/5 of March 25 describes a subscriber as: a user of the Internet access without subscription option having used this access mode at least once during the last three months. The graph below shows the evolution of the number of subscribers estimated since March 26 according to this definition. 5

Evolution of the number of subsribers for "Internet without subscrition" access 6 5 4 3 2 1 2 56 2 91 2 65 2 2 2 2 Jun-6 Sept-6 Dec-6 Mar-7 Jun-7 III Evolution and distribution of the number of subscribers for narrowband Dial Up ' Classic' and ' Flat rate' The data received from ISP s as of June 27 shows a decrease in the number of subscribers 'Classic subscriptions ' and ' Flat rate ' access options. Since June 26, the number of subscribers is decreasing from 6 853 subscribers to 4 348 (a retreat of approximately 36,5%). Evolution of the number of subscribers for narrowband Dial Up "Classic" and "Flat rate" 6 5 4 3 2 1 2 195 13 792 1 37 8 366 6 853 5 979 5 32 4 753 4 348 Jun-5 Sept-5 Dec-5 Mar-6 Jun-6 Sept-6 Dec-6 Mar-7 Jun-7 Relative shares of the Flate rate and the classic accesses are illustrated in the following graph: 6

Distribution of the number of subscribers Low speed by access mode (Classic and Flat rate) 1% 9% 8% 7% 6% 5% 4% 3% 2% 1% % Jun-5 Sept-5 Dec-5 Mar-6 Jun-6 Sept-6 Dec-6 Mar-7 Jun-7 Flat rate Classic State of the broadband market I Evolution of ADSL subscribers The number of ADSL 1 subscribers is in continuous evolution with a growth of almost 34% since June 26 and 219% since June 25. ADSL Accesses* Evolution 5 45 4 35 3 25 2 15 1 5 444 633 39 834 424 713 331 746 348 144 32 421 248 11 183 927 139 329 Jun-5 Sept-5 Dec-5 Mar-6 Jun-6 Sept-6 Dec-6 Mar-7 Jun-7 * From June 25, the total ADSL subscribers was calculated by adding up the ADSL subscribers of the ISP s 1 Since April 25, the total ADSL subscribers is calculated by adding up the ADSL subscribers of the ISP s. 7

Distribution of ADSL access by speed March 27 4,37% 3,6% 1,27% Distribution of ADSL access by speed (June 27) 4,1% 1,4% 3,6% 8,5% 45,2% 8,83% 41,82% 39,86% 128 kbit/s 256 kbit/s 512 kbit/s 124 kbit/s 2 Mbit/s 4 Mbit/s 37,% 128 kbit/s 256 kbit/s 512 kbit/s 124 kbit/s 2 Mbit/s 4 Mbit/s II Evolution of the number of subscribers for Internet Leased Lines The estimated number of Internet access via Leased Lines (LL) stagnates. This tendency could be explained by a substitution effect of LL access to the ADSL access. Evolution of the number of subscribers for the Internet Leased Lines 2 4 2 1 6 1 2 1 39 1 273 1 126 1 86 1 6 1 33 1 23 1 23 1 7 8 4 Jun-5 Sept-5 Dec-5 Mar-6 Jun-6 Sept-6 Dec-6 Mar-7 Jun-7 8