KYOCERA PinPoint Scan 3 PinPoint Scan 3 Version 3.3 February 2017 KYOCERA Document Solutions America, Inc. Software Solutions Group 2017 KYOCERA Document Solutions America, Inc.
Table of Contents 1. Introduction to PinPoint Scan 3... 4 1.1 PinPoint Scan 3 Features... 4 1.2 This Guide... 4 1.3 End-User Operation... 5 1.4 System Requirements... 5 1.5 Supported Operating Systems... 5 1.6 Supported Environments... 6 1.7 Supported MFPs... 6 1.8 Licensing... 6 1.9 On-line Activation... 6 2. Software Installation... 9 2.1 Prerequisites... 9 2.2 Server Software Installation Files... 9 2.3 PinPoint Scan 3 Installation on PC Workstations... 9 2.4 PinPoint Scan 3 Installation on Mac Workstations... 10 2.5 HyPAS Application File... 13 2.6 HyPAS Application Installation... 13 2.6.1 Installation on HyPAS-Capable MFPs... 13 2.6.2 Installation on HyPAS-Enabled MFPs... 15 2.7 Upgrading PinPoint Scan 3 HyPAS Application... 16 3. PinPoint Scan 3 Tabs and Settings... 16 3.1 Identification Tab... 17 3.2 Destinations Tab... 18 3.2.1 Destination Workflow Types... 18 3.2.2 One Touch Workflow... 19 3.2.3 Default Destinations... 19 3.2.4 Cloud Storage Account Integration... 19 3.2.5 Nuance PaperPort Integration... 20 3.2.6 Destination Settings... 20 3.3 Document Logs Tab... 23 3.3.1 Document Logs Settings... 23 2 Copyright 2017 KYOCERA Document Solutions America, Inc. All rights reserved.
4. Using PinPoint Scan 3 on a PC Workstation... 24 4.1 Starting PinPoint Scan 3... 24 4.2 Setting the PIN Number... 24 4.3 Add a New Destination... 25 4.4 Remove a Destination... 26 5. Using PinPoint Scan 3 on a Mac Workstation... 27 5.1 Starting PinPoint Scan 3... 27 5.2 Setting the PIN Number... 27 5.3 Add a New Destination... 28 5.4 Remove a Destination... 29 6. Using PinPoint Scan 3 on the MFP... 31 6.1 Connect to Workstation using PIN... 31 6.2 Connect to Workstation using IP Address... 32 6.3 Connect to Workstation using Proximity Card... 33 6.4 PIN Conflict... 33 7. Scanning to the Workstation... 33 7.1 Scan to Desktop... 34 7.2 Scan to E-mail... 35 7.3 Scan to My Documents... 37 7.4 Cancelling a Scan... 38 7.5 Exiting PinPoint Scan 3 at the MFP... 38 8. Troubleshooting... 39 8.1 Unable to locate computer workstation... 39 8.2 Scans to cloud storage account folder don t show up in cloud storage account... 39 8.3 Unable to login with proximity card... 39 9. PinPoint Scan Network Communication Protocol... 40 9.1 Port and Network Protocol... 40 9.2 MFP HyPAS application Start up... 40 9.3 PC/MAC application start up... 40 9.4 Connecting to PC/MAC from the MFP panel... 41 10. Support... 42 Copyright 2017 KYOCERA Document Solutions America, Inc. All rights reserved. 3
1. Introduction to PinPoint Scan 3 Kyocera s PinPoint Scan 3 is a Kyocera Business Application designed to simplify document scanning from a network connected Kyocera HyPAS-enabled MFP to a user s computer. With a variety of userdefined scanning destinations, customizable scan settings, and encrypted transfer of data PinPoint Scan 3 is an efficient scanning tool that simplifies the scanning process and increases productivity. Setup of Kyocera s PinPoint Scan 3 application requires two components: The HyPAS application for installation at the MFP, and a small application to be installed on every user s workstation where scanning is needed. Benefits of PinPoint Scan 3: No IP Address Management on MFP o Unique network plug & play technology used to locate the user s workstation on the network and scan directly to it eliminates the need for server-based middleware. No folder sharing or permissions setup End-user controlled desktop application means little IT intervention is needed 1.1 PinPoint Scan 3 Features Streamlined user interface on PC, Mac and the MFP panel Easily login with PIN or proximity card Integration with common cloud storage desktop applications such as Google Drive, Microsoft OneDrive, and Dropbox One Touch workflow settings to immediately start scan jobs for increased productivity. Configurable scan and document naming settings o JPEG, TIFF, and Searchable PDF file types supported o OCR Capable (requires scan extension kit), including auto-rotation and language selection o Access to most MFP scanning functions both on panel and destination defaults Unattended network installation through MSI support Multiple language support for PC, Mac and on the MFP o French, Spanish and Portuguese Supports Outlook 32- and 64-bit 1.2 This Guide This document describes the components, functions, installation requirements, and steps required to deploy and configure PinPoint Scan 3 effectively. Since PinPoint Scan 3 offers multiple workflow and configuration options, it is essential to understand these to deploy this solution correctly. 4 Copyright 2017 KYOCERA Document Solutions America, Inc. All rights reserved.
1.3 End-User Operation PinPoint Scan 3 is used when an end-user needs to scan a document to his/her computer. At the MFP panel, an end-user launches PinPoint Scan 3 and connects to his/her computer by entering a personal PIN number. Once the MFP connects to the computer, the end-user can select a destination, select a folder, enter filenames and change scan settings to fit his/her preferences, then place documents in the document processor or on the platen glass and press start. The user then walks back to their workstation and the scanned image is ready for use. 1.4 System Requirements PC Hardware (Minimum) Mac Hardware 1 GHz Processor Minimum 2GB RAM 512 MB RAM 1 GB available Hard Disk space 5 GB available Hard Disk space imac (Mid 2007 or newer) MacBook (Late 2008 Aluminum, Early 2009, or newer) MacBook Pro (Mid 2007 or newer) MacBook Air (Late 2008 or newer) Mac mini (Early 2009 or newer) Mac Pro (Early 2008 or newer) Xserve (Early 2009 or newer) 1.5 Supported Operating Systems Windows Windows 7 SP1 (32- and 64-bit) Windows 8 (32- and 64-bit) Windows 8.1 (32- and 64-bit) Windows 10 (32- and 64-bit) Windows Server 2008 (32- and 64-bit) Windows Server 2008 R2 (64-bit) Windows Server 2012 (64-bit) Windows Server 2012 R2 (64-bit) NOTE: Mac OS Mac OS X 10.10 (Yosemite) Mac OS X 10.11 (El Capitan) PinPoint Scan 3 does not support multiple simultaneous user sessions. o Only one instance of PinPoint Scan 3 can be running on a workstation. Terminal services and Citrix thin clients are not supported. Copyright 2017 KYOCERA Document Solutions America, Inc. All rights reserved. 5
1.6 Supported Environments Not all Windows environments are supported and depending on a variety of factors, PinPoint Scan 3 may not be the ideal choice. Please read the following limitations and considerations carefully before deciding to implement PinPoint Scan 3. 1.7 Supported MFPs For a full list of support MFP models, please refer to the Solutions Compatibility Chart on KDAConnect.com. 1.8 Licensing PinPoint Scan 3 requires the purchase of a software license from an authorized Kyocera or Copystar dealership. You have the opportunity to evaluate the software, free of charge, during two 30-day trial periods. PinPoint Scan 3 will be disabled when the two trial periods expire, and you will be required to purchase a license key to be entered to continue using the application. 1.9 On-line Activation PinPoint Scan 3 uses the same activation method as the Card Authentication Kit, Teaching Assistant, Data Security Kit and the Document Guard Kit. Following the purchase of a license certificate, the Product ID Number is sent in an email message. You will need these items as well as the MFP Serial Number when you access the License Page from KDAConnect. You will be issued a unique Activation Key once you register your option. Print this page and input this Activation Key number on the panel of your HyPAS-Enabled MFP or HyPAS-Capable MFP to activate it. Login to the License Key Service on KDAConnect.com What s Required: License Certificate Product ID Number MFP Serial Number 6 Copyright 2017 KYOCERA Document Solutions America, Inc. All rights reserved.
PinPoint Scan 3 Licensing Procedure 1. Enter the Product ID from the License Certificate, Click Next 2. Your Product will be verified, Click Next. 3. Enter the MFP Serial Number, Click Next. Copyright 2017 KYOCERA Document Solutions America, Inc. All rights reserved. 7
4. Re-enter the MFP Serial Number to confirm it, Click Next. 5. Your Information will be verified, Click Next. 6. Your License Key is issued. 7. Print the Page and input the License Key number on the panel of your HyPAS enabled MFP to activate your Device. 8 Copyright 2017 KYOCERA Document Solutions America, Inc. All rights reserved.
2. Software Installation All required files can be downloaded from KDAConnect Kyocera and Copystar Dealer Portal. 2.1 Prerequisites PinPoint Scan 3 requires Microsoft.NET 4.6 to be installed on the workstation in order to function properly. If a workstation doesn t have Microsoft.NET 4.6 installed, PinPoint Scan 3 will give an error and ask that Microsoft.NET 4.6 be installed before installing PinPoint Scan 3. 2.2 Server Software Installation Files The PinPoint Scan 3 software can be installed on compatible network connected Windows workstations or Mac workstations (see System Requirements on Page 5). 2.3 PinPoint Scan 3 Installation on PC Workstations NOTE: All previous versions of PinPoint Scan must be uninstalled and the workstation rebooted in order to install PinPoint Scan 3. 1. Double-click on PinPoint Scan 3 PC Setup.exe file to begin installation. 2. Read and accept the license agreement, Check the checkbox next to I accept the terms in the License Agreement, then click the Install button. NOTE: You must be signed in with local Administrator privileges in order to install PinPoint Scan 3 on the workstation. 3. The installer will begin installation. Copyright 2017 KYOCERA Document Solutions America, Inc. All rights reserved. 9
4. Click the Finish button to complete the installation. If desired, check the checkbox next to Launch PinPoint Scan 3 to open the application s user interface and begin setting up PinPoint Scan 3 for use. 2.4 PinPoint Scan 3 Installation on Mac Workstations NOTE: All previous versions of PinPoint Scan must be uninstalled and the workstation rebooted in order to install PinPoint Scan 3. 1. Copy PinPoint Scan 3 Mac Installer.pkg to a folder on the Mac. 2. Double-click on the.pkg file to start the installation process. NOTE: You must be signed in with local Administrator privileges in order to install PinPoint Scan 3 on the workstation. 10 Copyright 2017 KYOCERA Document Solutions America, Inc. All rights reserved.
3. You will be greeted by the PinPoint Scan 3 Introduction Page. Click Continue on the lower right-hand corner of the window. 4. Read, print, or save the Software License Agreement. When ready, click Continue on the lower right-hand corner of the window. 5. A pop-up window will ask if you would agree to the terms of the software license agreement. If you do, click Agree on the lower right-hand corner of the pop-up window to continue. Copyright 2017 KYOCERA Document Solutions America, Inc. All rights reserved. 11
6. Select the disk destination for installation and click the Continue button on the lower right-hand corner of the window. 7. Click the Install button on the lower right-hand corner of the windows to begin installation. 8. If prompted, enter your password to continue installation and click the Install Software button on the lower right-hand corner of the pop-up window to being the installation. 12 Copyright 2017 KYOCERA Document Solutions America, Inc. All rights reserved.
9. When PinPoint Scan 3 installs successfully you will be given a screen that states The installation was successful with a green checkmark icon. PinPoint Scan 3 is now installed on the workstation. To exit the installer, click the Close button on the lower right-hand corner of the window. 2.5 HyPAS Application File Two 30-day full-featured trials are allowed per MFP. For use beyond the trial period, each MFP installation must be activated with a unique license key obtained after purchasing the corresponding item code. 2.6 HyPAS Application Installation 2.6.1 Installation on HyPAS-Capable MFPs 1. Download the PinPoint Scan 3 Package file from KDAConnect Kyocera and Copystar Dealer Portal and copy it to the root of a clean USB flash drive. 2. At the MFP control panel, open System Menu/Counter >Favorites/Application. 3. Log in as Administrator when prompted. The default login name is Admin and the default password is Admin (Note: Enter capital A when entering Admin as both login name and password fields are case-sensitive). 4. Press Application button. Copyright 2017 KYOCERA Document Solutions America, Inc. All rights reserved. 13
5. Press Menu button. 6. Press Add button. 7. Insert USB flash drive into the MFP. 8. A list showing the application will appear. 9. Select PinPoint Scan 3 and press Install. 10. After installation, press End to return to the Applications screen. 11. Select PinPoint Scan 3 and press Menu. 12. Press Activate. The MFP will prompt for Activation Mode. If a license key is available, enter the license key, then select Official. Otherwise, press the Trial button to activate one of the two 30- day trials. One trial can last for 30 days after which time the trial button will be disabled and the PinPoint Scan 3 service will no longer start. A license must be purchased from an authorized Kyocera or Copystar dealer in order to restart the PinPoint Scan 3 service. 14 Copyright 2017 KYOCERA Document Solutions America, Inc. All rights reserved.
13. If the Official button is pressed, the MFP will prompt for a license key. Enter it using the keypad and press the OK button. NOTE: License key can only be generated by authorized Kyocera or Copystar dealers. After PinPoint Scan 3 is activated successfully, it can be executed from the main Application screen (opened by pressing the Application key on the control panel). 2.6.2 Installation on HyPAS-Enabled MFPs 1. Download the PinPoint Scan 3 Package file from KDAConnect Kyocera and Copystar Dealer Portal and copy it to the root of a clean USB flash drive. 2. At the MFP control panel, open System Menu > Applications. 3. Log in as Administrator when prompted. The default login name is Admin and the default password is Admin (Note: Enter capital A when entering Admin as both login name and password fields are case-sensitive). 4. Press the Add button. 5. Insert USB flash drive into the MFP. 6. A list showing the application will appear. 7. Select PinPoint Scan 3 and press Install. 8. After installation, press Close to return to the Application screen. Copyright 2017 KYOCERA Document Solutions America, Inc. All rights reserved. 15
9. Select PinPoint Scan 3 and Press Activate. The MFP will prompt for Activation mode. If a license key is available, enter the license key, then select Official. Otherwise, press the Trial button to activate one of the two 30-day trials. One trial can last for 30 days after which time the trial button will be disabled and the PinPoint Scan 3 service will no longer start. A license must be purchased from an authorized Kyocera or Copystar dealer in order to restart the PinPoint Scan 3 service. 10. After PinPoint Scan 3 is activated successfully, it can be executed from the home screen. NOTE: To setup PinPoint Scan 3 as the default screen of the MFP, open System Menu > Common Settings > Default Screen and select PinPoint Scan 3. 2.7 Upgrading PinPoint Scan 3 HyPAS Application Whenever the PinPoint Scan 3 HyPAS Application is upgraded, the MFP will need to be restarted in order for the application to function properly. Please make sure to restart the MFP after the PinPoint Scan 3 application has been upgraded. 3. PinPoint Scan 3 Tabs and Settings This section will describe the different components, options, and use of the PinPoint Scan 3 application settings on a PC or a Mac workstation. Though the appearance of the PC application differs from the Mac application most processes, settings, and features are the same. 16 Copyright 2017 KYOCERA Document Solutions America, Inc. All rights reserved.
3.1 Identification Tab The Identification Tab is the first tab to be displayed when opening PinPoint Scan 3 and is used to set the personal PIN number for the user or PC. The personal PIN Number needs to be configured first in order for the PinPoint Scan 3 HyPAS application on the MFP to determine which user is using the application and retrieve their destination workflows. PIN Number should be unique to you, and it must be 4 to 16 numeric characters. PC MAC Copyright 2017 KYOCERA Document Solutions America, Inc. All rights reserved. 17
3.2 Destinations Tab Destinations can be configured in the Destination tab of the application. Workflows are displayed in a list format on the left side of the Destinations tab with icons to reflect the type of workflow for easy reference. All the destinations appearing in the list will be available on the MFP panel when the user logs in to the PinPoint Scan 3 application. PC MAC 3.2.1 Destination Workflow Types PinPoint Scan 3 allows users to configure workflows to use one of three workflow types: Folder, Application, or Email. Folder A Folder workflow will route a scan to a specified folder on the user s workstation. This workflow may also be configured to allow users to browse sub folders. Application An Application workflow will open the scan as a new document in the configured application immediately. Applications that have registered file associations to JPEG, TIFF and PDF will be populated in the Select Application dialog but users can browse to the desired destination if it is not in the list. Email An Email workflow will create a new message in the user s default email application on the workstation and attach the scan as an attachment. Supported email clients are Outlook 2010 (32- and 64-bit), Outlook 2013 (32- and 64-bit), Outlook 2016 (32- and 64- bit), Microsoft Office 365 Outlook 2013, and Microsoft Office 365 Outlook 2016. 18 Copyright 2017 KYOCERA Document Solutions America, Inc. All rights reserved.
3.2.2 One Touch Workflow A One Touch workflow is a workflow that will begin scanning immediately after the destination is selected on the MFP. Any one of the three types of workflows can be configured to be a One Touch workflow in the Panel Options of the PinPoint Scan 3 desktop application (refer to Page 20 for more information). The workflow icon will change to a One Touch workflow icon and a small Scan image on the lower right-hand corner of the icon will be added. One Touch icons are only displayed on the MFP panel and not in the PinPoint Scan 3 desktop application. Because of immediate operation of this workflow, it is recommended to place the documents in the document processor or on the platen glass before selecting the workflow. 3.2.3 Default Destinations When PinPoint Scan 3 is installed, three destination workflows are automatically created to give the user immediate use of the application: Desktop Email A Folder workflow mapped to the user s Desktop folder. An Application workflow mapped to the user s default email program. The default email program is chosen through the user s system settings so there is no need to configure the email program in the workflow itself. My Documents A Folder workflow mapped to the user s My Documents folder These default workflows are preconfigured to the most common formatting and scan settings but can be reconfigured or removed to better suit the user s specific needs. 3.2.4 Cloud Storage Account Integration If the user has desktop applications for cloud storage accounts such as Google Drive, Microsoft OneDrive, or Dropbox (version 2.8 or later), workflows for these applications will be created and also be imported by default upon installation of PinPoint Scan 3. These destinations can also be reconfigured, removed, and added later as per the user s needs. NOTE: A Google Drive, Microsoft OneDrive, or Dropbox account and associated desktop application is required in order to utilize PinPoint Scan 3 s Cloud Storage Account Integration feature. Dropbox NOTE: If a Dropbox hot folder is relocated, the user must restart the workstation before installing PinPoint Scan 3. Otherwise, PinPoint Scan cannot find the new hot folder location. Additionally, if the hot folder is moved after PinPoint Scan 3 is installed, the user must manually update the Dropbox destination in PinPoint Scan 3 to the new hot folder location. Copyright 2017 KYOCERA Document Solutions America, Inc. All rights reserved. 19
3.2.5 Nuance PaperPort Integration PinPoint Scan 3 also works with Nuance s PaperPort document management software and can be configured to scan into an existing PaperPort file structure. If PaperPort is installed on the workstation prior to a new PinPoint Scan 3 installation, a PaperPort destination will be created by default. This destination can be reconfigured, removed, and added later as per the user s needs. NOTE: Nuance PaperPort is required in order to utilize PinPoint Scan 3 s Nuance PaperPort Integrations feature. 3.2.6 Destination Settings All destination types can have the panel options, scan settings, and file naming settings configured. Users are provided with three menus that are used to configure these settings. On the PC application, the menu names will reflect the options selected in each menu for quick reference. This feature is not available in the Mac application. Since some settings are dependent on other settings being enable certain settings may not be available to a workflow. For instance, an application destination workflow will not have the option to enable the Browse Subfolders setting since there are not folders in the workflow to browse. PC MAC 20 Copyright 2017 KYOCERA Document Solutions America, Inc. All rights reserved.
Panel Options Options configured under this menu will be reflected next to the menu title. If no options are configured under Panel Options, the workflow will be considered a One Touch workflow and the words One Touch will display next to the menu title. Refer to Page 16 for more information on One Touch workflows. Browse Subfolder Continue from selected folder Enter file name at the panel Always show scan settings Browse the folder structure on the MFP panel (only available with Folder workflow type) Returns user to the last folder scanned to instead of returning to the destination screen (only available when the Browse Subfolder setting is checked) Allows the user to enter the file name at the MFP panel Will always display scan settings before a scan Scan Settings Users can choose from four scanning templates or customize their own scan settings. When a scanning template is selected for use, the name of the template will be displayed next to the menu title (ex. Scan Settings: Color Document ). If custom scan settings are configured for the workflow or the scan template settings are altered, the word custom will be displayed next to the menu title. *Requires Scan Extension Kit Color Mode File Format Resolution Monochrome, Grayscale, Full Color, Auto Monochrome, Auto Grayscale PDF, TIFF, JPEG, Searchable PDF* 200x200 dpi, 300x300 dpi, 400x400 dpi, 600x600 dpi, Original Type Photo, Text, Photo/Text, for OCR Page Size Primary OCR Language Letter Letter R Legal (8.5 x14 ) Statement Statement R A3 Ledger (11 x17 ) A4 English, Spanish, Portuguese, French A4 R A5 A5 R B5 B5 R B6 B6 R 16K 16K R Oficio Folio Auto Copyright 2017 KYOCERA Document Solutions America, Inc. All rights reserved. 21
Orientation Top Edge Top, Top Edge Left Density Normal, Darker +1, Darker +2, Darker +3, Lighter -3, Lighter -2, Lighter -1 Continuous Scan Duplex Mixed Size File Separation Auto Rotate (OCR) Check to allow the user to scan more pages than allowed by the document feeder threshold Check to turn duplex scanning ON Check to turn Mixed Size scanning ON Check to allow the user to scan a stack of documents all at once and have each page saved as a separate file Check to have pages automatically rotated when using OCR File Naming Options Users can configure to automatically append a prefix, suffix, or timestamp to their scanned documents. Changes in this menu will be reflected next to the menu name for quick reference. If no options are set and the workflow hasn t been configured to allow the user to enter the file name at the MFP panel, PinPoint Scan 3 will automatically generate a file name and the words Auto Generated will be displayed next to the menu title. Prefix Add Time Stamp Suffix Value to be appended to the beginning of the file name by default (ex. PrefixDOCNAME ) Check to append a timestamp to the file name (ex. DOCNAME20160302110006 ) Value to be appended to the end of the file name by default (ex. DOCNAMESuffix ) 22 Copyright 2017 KYOCERA Document Solutions America, Inc. All rights reserved.
3.3 Document Logs Tab The Document Logs tab keeps a record of the documents scanned into the application. Information such as scan date, file name, number of files, messages, and scan location are recorded and can be used to sort the table. PC Log records can also be removed by clicking the Clear Log button on the lower right-hand corner of the window. MAC 3.3.1 Document Logs Settings NOTE: The Enable Notifications and Display Last Records settings are not available on Mac workstations. Display Last Records Users can change the amount of records saved in the Document Logs tab by entering a number in this field. By default, PinPoint Scan 3 saves the last 50 records. Copyright 2017 KYOCERA Document Solutions America, Inc. All rights reserved. 23
Enable Notifications Checking the Enable Notifications option will enable PinPoint Scan 3 to display a pop-up notification on the workstation whenever a scan job is completed. 4. Using PinPoint Scan 3 on a PC Workstation 4.1 Starting PinPoint Scan 3 Users can open the PinPoint Scan 3 desktop application on a PC workstation from Start menu > All Programs > Kyocera > PinPoint Scan 3 > PinPoint Scan 3 NOTE: If PinPoint Scan 3 has been used at least once, the application will reside in the task bar. Double click the PinPoint Scan 3 icon to launch PinPoint Scan 3. 4.2 Setting the PIN Number 1. Select the Identification tab (default tab when PinPoint Scan 3 is first opened). 2. Enter a desired PIN Number between 4 and 16 numeric characters. The Pin Strength field will indicate the level of security the entered PIN number will provide by a color code: Gray = Weak Yellow = Moderate Green = Strong Keep this PIN number on record in a safe place. You will need it to scan from the MFP. To display the PIN, click the Eye icon ( ) in the PIN text box. Click the Eye icon again to hide the PIN. NOTE: Alpha characters are not supported when creating a PIN Number. 24 Copyright 2017 KYOCERA Document Solutions America, Inc. All rights reserved.
4.3 Add a New Destination 1. To create a new destination, click the + icon in the lower right corner of the destination list. A new destination will be added with the default name New Destination and the destination configuration panel with be displayed to the right of the workflow list. 2. By default, the destination name will be New Destination. Destination names can be changed by simply clicking in the text box and changing the name. Destination names are limited to 24 characters. 3. Choose the type of destination in the dropdown list and configure any necessary settings. Copyright 2017 KYOCERA Document Solutions America, Inc. All rights reserved. 25
4. When all settings are configured press the Save button on the lower right-hand corner of the window. Your destination will now be accessible at the MFP panel. 4.4 Remove a Destination 1. In the destination list, select the workflow you wish to remove. 2. Click the Remove button in the lower right-hand corner of the window. 26 Copyright 2017 KYOCERA Document Solutions America, Inc. All rights reserved.
3. You will receive a confirmation window asking if you are sure you want to remove the destination. Click Yes to confirm and remove the destination or No to cancel. Your destination is now removed and will no longer show on the MFP panel. 5. Using PinPoint Scan 3 on a Mac Workstation 5.1 Starting PinPoint Scan 3 Users can open the PinPoint Scan 3 desktop application on a Mac workstation by opening the Applications folder from the Dock or Finder and clicking on the PinPoint Scan 3 icon. NOTE: If PinPoint Scan 3 has been used at least once, the application will run in the background and can be accessed from the menu bar on the topright corner of the screen. Click the PinPoint Scan 3 icon and select Open PinPoint Scan. 5.2 Setting the PIN Number 1. Select the Identification tab (default tab when PinPoint Scan 3 is first opened). 2. Enter a desired PIN Number between 4 and 16 numeric characters. The Pin Strength field will indicate the level of security the entered PIN number will provide by a color code: Gray = Weak Yellow = Moderate Green = Strong Copyright 2017 KYOCERA Document Solutions America, Inc. All rights reserved. 27
Keep this PIN number on record in a safe place. You will need it to scan from the MFP. To display the PIN, click the Eye icon ( ) in the PIN text box. Click the Eye icon again to hide the PIN. NOTE: Alpha characters are not supported when creating a PIN Number. 5.3 Add a New Destination 1. To create a new destination, click the + icon in the lower left-hand corner of the destination list. A new destination will be added with the default name New Destination and the destination configuration panel with be displayed to the right of the workflow list. 2. A destination name can be entered where New Destination is displayed in bold letters. Destination names are limited to 24 characters. 28 Copyright 2017 KYOCERA Document Solutions America, Inc. All rights reserved.
3. Choose the type of destination in the dropdown list and configure any necessary settings. 4. When all settings are configured press the Save button on the lower righthand corner of the window. Your destination will now be accessible at the MFP panel. 5.4 Remove a Destination 4. In the destination list, select the workflow you wish to remove. Copyright 2017 KYOCERA Document Solutions America, Inc. All rights reserved. 29
5. Click the - button in the lower lefthand corner of the window. The selected destination will be removed immediately. 30 Copyright 2017 KYOCERA Document Solutions America, Inc. All rights reserved.
6. Using PinPoint Scan 3 on the MFP 6.1 Connect to Workstation using PIN 1. Press the PinPoint Scan 3 application icon on the home screen of the MFP. 2. After the Application opens, enter your personal PIN and press the button on the panel. 3. Once the MFP connects to the user s workstation, the control panel will display the destination icons. Copyright 2017 KYOCERA Document Solutions America, Inc. All rights reserved. 31
6.2 Connect to Workstation using IP Address If the MFP fails to connect to the computer with the entered PIN, the user can try connecting by reentering their PIN (found in the Identification Tab of the computer application), or they can enter the IP address of the workstation. 1. Press the Enter IP Address to proceed to find PC screen to continue. 2. Enter the IP address of the workstation and press the button on the panel to continue. 4. When the MFP connects to the computer successfully, the control panel will display the destination icons. NOTE: Connect to computer by IP Address will still verify PIN number. Therefore, if the MFP fails to connect to the computer with correct IP Address and displays the message PinPoint Scan 3 failed to locate your PC with the provided PIN and IP address, verify that the workstation has a proper PIN number configured. 32 Copyright 2017 KYOCERA Document Solutions America, Inc. All rights reserved.
6.3 Connect to Workstation using Proximity Card Proximity cards can also be used instead of PIN numbers to connect to computers. To use a proximity card simply configure the PIN number in the PinPoint Scan 3 desktop application to the same number as the proximity card. Then, at the MFP panel, open PinPoint Scan 3 and swipe the proximity card when prompted for the PIN. NOTE: In order to use proximity cards, the MFP requires the installation of Kyocera s Card Authentication Solution. Please refer to Card Authentication manual for the supported Card Authentication Solution. 6.4 PIN Conflict A PIN Conflict occurs when two or more users are using the same password in PinPoint Scan 3. When a conflict occurs, both users will enter a conflict state requiring both of them to enter their network password at the MFP panel in order to connect to PinPoint Scan 3 and retrieve their destinations. Additionally, the PinPoint Scan 3 application on the workstation will open indicating that the user is in a PIN conflict state and instruct them to change their PIN. They will be required to login to PinPoint Scan 3 at the MFP using their network password until their PIN numbers are changed on the workstation. Once the PIN number is changed they will no longer be in a conflict state and they can sign into PinPoint Scan 3 normally. 7. Scanning to the Workstation Once logged in to PinPoint Scan 3 on the MFP, the user will see a list for their destinations. To begin a workflow, simply select the destination you wish to use. The steps required to complete the scan may differ depending on the options configured for each workflow. These steps will cover what is necessary to complete the three basic default workflows provided with PinPoint Scan 3. Copyright 2017 KYOCERA Document Solutions America, Inc. All rights reserved. 33
7.1 Scan to Desktop 1. Select the PinPoint Scan 3 Application icon on the MFP. 2. Log in to your account using either your PIN, IP Address, or Proximity Card. 3. Place documents in the document processor or on the platen glass. 4. Select the Desktop workflow. 5. Review and/or change the scan settings then press the scan button on the lower right-hand corner of the panel screen to begin the scan. 6. Scan will begin and upon completion you will be returned to your destinations screen. 34 Copyright 2017 KYOCERA Document Solutions America, Inc. All rights reserved.
7.2 Scan to E-mail 1. Select the PinPoint Scan 3 Application icon on the MFP. 2. Log in to your account using either your PIN, IP Address, or Proximity Card. 3. Place documents in the document processor or on the platen glass. 4. Select the Email workflow. 5. Enter a file name if desired then press the button on the panel to continue. 6. Review and/or change the scan settings then press the scan button on the lower right-hand corner of the panel screen to begin the scan. Copyright 2017 KYOCERA Document Solutions America, Inc. All rights reserved. 35
7. Scan will begin and upon completion you will be returned to your destinations screen. 8. PinPoint Scan 3 will open a new email message on the workstation and the scan will be attached as an attachment. 36 Copyright 2017 KYOCERA Document Solutions America, Inc. All rights reserved.
7.3 Scan to My Documents 1. Select the PinPoint Scan 3 Application icon on the MFP. 2. Log in to your account using either your PIN, IP Address, or Proximity Card. 3. Place documents in the document processor or on the platen glass. 4. Select the My Documents workflow. 5. Select the folder you wish to scan into and press the button on the panel to continue. 6. Review and/or change the scan settings then press the scan button on the lower right-hand corner of the panel screen to begin the scan. 7. Upon completion you will be returned to your destinations screen. Copyright 2017 KYOCERA Document Solutions America, Inc. All rights reserved. 37
7.4 Cancelling a Scan Once a scan has begun it can be cancelled by pressing the Cancel button on the lower lefthand corner of the panel screen. A screen will display indicating the scan has been cancelled. Press the Finish button on the lower right-hand corner of the screen panel to return to the destinations screen. 7.5 Exiting PinPoint Scan 3 at the MFP You may exit PinPoint Scan 3 on the MFP at any time by pressing the button on the upper right-hand corner of the panel screen. 38 Copyright 2017 KYOCERA Document Solutions America, Inc. All rights reserved.
8. Troubleshooting 8.1 Unable to locate computer workstation Symptom: When the button is pressed to login to PinPoint Scan 3 or a proximity card is used, the connection to the user s workstation fails. Check: Ensure that the network cable is connected and link lights are active. Ensure that the PinPoint Scan 3 application is launched on the computer workstation. Ensure that the computer workstation is awake. Restart the PinPoint Scan 3 application on the computer workstation by right-clicking the icon in the task bar and selecting Terminate. Then, launch PinPoint Scan 3 again. Wake up the computer workstation from sleep or hibernation. On the MFP panel, try the Enter IP Address feature to connect by entering the Hostname or IP Address. 8.2 Scans to cloud storage account folder don t show up in cloud storage account Symptom: When scanning to a cloud storage account, the scan shows up in the desktop folder for the account but the file isn t seen when logging into the account online. Check: Make sure the sync application for the specific cloud storage account is running. Check cloud storage account sync settings. Refer to the respective cloud storage account s documentation for more help and troubleshooting tips. 8.3 Unable to login with proximity card Symptom: When logging in to PinPoint Scan 3 on the MFP with a proximity card, the screen displays Unable to find PC associate with the PIN message screen. Check: Make sure the proximity card number is properly entered as the PIN on the Identification Tab of the PinPoint Scan 3 desktop application. If issues persist, please contact your authorized Kyocera or Copystar Dealer for assistance. Copyright 2017 KYOCERA Document Solutions America, Inc. All rights reserved. 39
9. PinPoint Scan Network Communication Protocol 9.1 Port and Network Protocol UDP Multicast on group: 239.255.255.248 and port: 5360. UDP unicast on port 5360. TCP port 19091 (and above). 9.2 MFP HyPAS application Start up 1. PinPoint Scan HyPAS application loads when MFP is powered on 2. App announces its presence on the network by sending out a UDP Multicast message to group: 239.255.255.248 on port 5360. 9.3 PC/MAC application start up 1. PinPoint Scan client application starts when user logs into PC/MAC 2. Client app announces its presence on the network by sending out a UDP Multicast message to group: 239.255.255.248 on port 5360. 40 Copyright 2017 KYOCERA Document Solutions America, Inc. All rights reserved.
9.4 Connecting to PC/MAC from the MFP panel 1. User enter PIN at Panel 2. PinPoint Scan application sends UDP Unicast message on port 5360 with irreversible hashed PIN. 3. PC/MAC client with matching PIN will respond back to the MFP. 4. After verification, MFP and PC establish a HTTPS communication channel on TCP port 19091 (or higher). 5. All further communication including image transfer occurs on this channel. Copyright 2017 KYOCERA Document Solutions America, Inc. All rights reserved. 41
10. Support For PinPoint Scan 3 Support: Contact your authorized Kyocera or Copystar Dealer. For a listing of authorized Kyocera Dealers: http://usa.kyoceramita.com/americas/jsp/kyocera/wheretobuy.jsp For a listing of authorized Copystar Dealers: http://usa.copystar.com/americas/jsp/kyocera/wheretobuy.jsp or Contact Kyocera Technical Support Phone Monday - Friday 9 am - 6 pm EST 1-800-255-6482 Web http://usa.kyoceradocumentsolutions.com/americas/jsp/kyocera/contactus.jsp KYOCERA, CopyStar, PinPoint Scan and HyPAS are registered trademarks of Kyocera Corporation in the United States and/or other countries. Citrix is a registered trademark of Citrix Systems, Inc. in the United States and/or other countries. Microsoft Windows Server, Outlook, and OneDrive are registered trademarks of Microsoft Corporation in the United States and/or other countries. Mac, imac, MacBook, MacBook Pro, MacBook Air, Mac Pro, Xserve, Mac OS, and OS X are a registered trademarks of The Apple Corporation in the United States and/or other countries. Google and Google Drive are registered trademarks of Google, Inc. in the United States and/or other countries. Dropbox is a registered trademark of Dropbox, Inc. in the United States and/or other countries. Nuance and PaperPort are registered trademarks of Nuance Communications, Inc. in the United States and/or other countries. Copyright 2017 KYOCERA Document Solutions America, Inc. All rights reserved. 42 Copyright 2017 KYOCERA Document Solutions America, Inc. All rights reserved.