STATS-Link User Guide STATS-Link 880119-1 November 10, 2017 1 Page
Streck s Interlaboratory Quality Control program, STATS, is an effective way for laboratories to evaluate the performance of their instrument or method against a peer group and demonstrate compliance with quality practices. STATS compiles data in personalized, easy-to-read reports to help labs detect changes in their systems before these significantly impact patient results. STATS-Link is an enhanced data access portal that allows labs to submit data online, view real-time reports, retrieve reports, and manage the lab account information. STATS reports are also processed on a monthly basis. These monthly reports are available to ensure peer group sizes are maximized for regular, periodic review of laboratory test systems. Customers receive an email with their monthly report attached. Customers can also log into their secure STATS-Link account to review current and archived reports. Peer groups are comprised of other labs using the same instrument, method and control lot number. Peer group comparisons include essential lab and group statistics for the current submission period and cumulative data collected throughout the lot. Other types of reports include a real-time report and lab manager report. You may reach the STATS-Link website at https://statslink.streck.com. STATS-Link 880119-1 November 10, 2017 2 Page
TABLE OF CONTENTS Table of Contents... 3 Account Definitions... 4 Access FAQ... 5 Create a Login Account... 6 Create a New Lab Account... 7 Join an Existing Lab Account... 11 Edit Account Demographics... 13 Edit Contacts... 14 Switch Primary Contact... 16 Edit Instruments... 17 Submit Data... 18 Search for Submissions... 22 View Monthly Reports... 23 View Real-Time Reports... 24 Create a New Lab Manager Account... 25 Request Lab Manager Association After Enrollment... 29 Approve Lab Manager Request as a Lab s Primary Contact... 30 Remove Lab Manager Association as a Lab s Primary Contact... 31 Remove Lab Manager Association as a Lab Manager... 32 View Lab Manager Reports... 33 Reset Forgotten Password... 34 Reset Known Password... 35 Change Report Settings... 36 Change Notification Settings... 37 Switch to a Different Lab... 38 Contact STATS Department and Support... 39 Country Name Listing... 40 STATS-Link 880119-1 November 10, 2017 3 Page
ACCOUNT DEFINITIONS The definitions of accounts and users are explained below. 1. There are three types of accounts: a. Lab: This customer account submits data and receives reports. b. Distributor: This customer account is able to view reports of the labs they manage, as well as receive a manager s report. c. Lab Manager: This customer account is able to view reports of the labs they manage, as well as receive a manager s report. A lab manager account does not submit data. 2. When you create a login, you are actually creating a contact. An account can have many contacts; however, a login (or contact) can only exist in the application once. a. A primary contact is able to manage all other contacts, and receives notifications about changes made to settings in the application. b. A secondary contact is able to only manage their own contact information, but is able to perform the same functions as the primary contact. They do not receive notifications about changes. STATS-Link 880119-1 November 10, 2017 4 Page
ACCESS FAQ The application has a section for frequently asked questions. The content may have been updated since you last viewed it, so be sure to check it regularly if you have any questions. 1. Log in with your credentials. 2. Go to Help FAQ. STATS-Link 880119-1 November 10, 2017 5 Page
CREATE A LOGIN ACCOUNT Creating a login is the first step needed to access STATS-Link, which can be found at https://statslink.streck.com. Figure 1 1. Click the Create a Login link on the first page. Figure 1 2. Enter a valid email address and password twice to validate the password. Figure 2 Figure 2 3. You will receive a confirmation email that the login was successfully created. Note: Your email address may only be used for one account in the application. STATS-Link 880119-1 November 10, 2017 6 Page
CREATE A NEW LAB ACCOUNT If you have not used the application before or are not part of an existing laboratory account, you will follow this process to create a new account that the STATS Department at Streck will review and approve. 1. Follow the steps to create a login. 2. Log in with your new credentials. 3. Click the New Account button. Figure 3 Figure 3 STATS-Link 880119-1 November 10, 2017 7 Page
4. Complete the information regarding your laboratory. Figure 4 5. Fields with an asterisk are required information and must be filled out in order to proceed. Figure 4 6. When finished entering the information, click the Continue button. Figure 5 7. Enter your instrument information and specify each product that you will be running on the instrument. Figure 5 8. For a hint regarding the Upload Date Format, hover over the question mark to learn additional information. STATS-Link 880119-1 November 10, 2017 8 Page
9. Click Save Instrument for each instrument you wish to add. Each time you will be asked if you would like to enter additional instruments or to complete this section of the enrollment. 10. When you are finished adding instruments, you will be taken to the third section. Figure 6 11. The contact information on this page will be tied to the email that you used to create your login. As the requestor of the new account enrollment, you will become the primary contact. Figure 6 12. Enter your name and phone number; you can also edit your address information by expanding the Optional Information section. 13. If you wish to add other logins/contacts for this account, you may expand the section Add Secondary Contact, and select Yes. 14. If you are adding additional contacts, enter the information for that contact including the email address. 15. When you are finished adding contacts, click Continue to complete your enrollment. Figure 7 16. You will receive this message on the screen when your enrollment is complete. Figure 7 17. You will also receive an email message in your inbox notifying you that Streck has received your enrollment request. Figure 8 18. The STATS Team will approve your account enrollment request within two business days. 19. When the enrollment is approved, you will receive a welcome email from Streck. Figure 9 20. You will then be able to log in and submit data. Proceed to page 18 for information on how to submit data. STATS-Link 880119-1 November 10, 2017 9 Page
Figure 8 Figure 9 STATS-Link 880119-1 November 10, 2017 10 Page
JOIN AN EXISTING LAB ACCOUNT To join an existing lab account, the lab account must already be approved, be currently active, and have an approved primary contact. If the lab account is created, this is how additional users at the lab will gain access to this lab account. Figure 10 1. Follow the steps to create a login. 2. Log in with your new credentials. 3. Click the Existing Account button. 4. You will be asked to enter the account number and the primary contact s last name, and then click the Lookup button. Figure 10 5. If the information matches, you will receive a validation message to confirm the information. You will receive an error message if the information does not match an active lab. 6. Click the Confirm Account button if the lab s information is correct. Figure 11 STATS-Link 880119-1 November 10, 2017 11 Page
7. You will be asked to complete the contact information regarding your login. Figure 11 8. After you ve finished entering the information, click Continue. Figure 12 9. After completing your contact information, you will be redirected to Waiting for Approval page and an email message requesting approval will be sent to the primary contact of the lab. Figure 12 10. The primary contact has 48 hours to approve your account. After the primary contact clicks the link in the email message to approve your account, you will receive an email notification that you have been approved by the primary contact. You will be able to access the account s information, contacts, instruments, submissions and reports when you log in after receiving approval notification. 11. In the event that the primary contact is no longer at your facility, contact the STATS department to approve your account and change the primary contact. STATS-Link 880119-1 November 10, 2017 12 Page
EDIT ACCOUNT DEMOGRAPHICS Once you are part of a lab account (joining an existing lab account or creating a new lab account), you can adjust account demographic information such as account name, address, phone number, etc. The primary contact will be notified via email that changes were made. Your account number can be found in the upper corner of every web page next to the Log Out button. Figure 13 1. Log in with your credentials. 2. Go to My Account Info. 3. Change any information that needs to be adjusted, and click Save Account when complete. Figure 13 4. A confirmation message will display on the screen upon successful save. 5. An email message will be sent to the primary contact notifying him or her of the change. STATS-Link 880119-1 November 10, 2017 13 Page
EDIT CONTACTS You can change your contact information, including name, address, email address, and e-mail notification preference. If you are the primary contact, you are able to edit any contact while nonprimary contacts are only able to edit their own information. Additionally, a primary contact is the only person who can make another contact the new primary contact. Figure 14 1. Log in with your credentials. 2. Go to My Account Contacts. 3. Click Edit next to the contact that needs to be updated. Figure 14 The primary contact is the only user that can edit information for all contacts. Non-primary contacts can only edit their own information. 4. In the event that the primary contact is no longer at your facility, contact the STATS department to get a different person assigned as the new primary contact. STATS-Link 880119-1 November 10, 2017 14 Page
Figure 15 5. Update the information on the screen. Figure 15 6. The primary contact for this account is the only person able to edit and see the primary checkbox when editing a contact. Also, changing the email address changes the login of the contact and the edited contact will need to use the new email address the next time they log in. 7. When finished, click Update to commit the changes. 8. If you wish to permanently delete a contact (only the primary contact has this ability), click the Delete button on the contact line that you wish to remove. 9. You have the ability to receive e-mail notifications for information regarding your STATS account. Selecting the enable all button means you will receive notifications for all of the events listed. You can also choose to identify the specific notifications you would like to receive by selecting the individual buttons for each notification type. See page 37 for additional details. Note: A primary contact cannot be deleted from the application; a different contact on the account must be designated as primary first. STATS-Link 880119-1 November 10, 2017 15 Page
SWITCH PRIMARY CONTACT The primary contact can designate another contact to be the new primary. Only the new primary contact can reassign primary contact privileges after the changes are saved. 1. Log in with your credentials. 2. Go to My Account Contacts. 3. Click the Edit button of the contact you wish to set as the primary. You must be the primary contact in order to initiate a change of the primary contact. 4. Check the primary checkbox of the non-primary contact. 5. Click Update to save your changes. Note: Once you click Update, you will no longer have any of the privileges associated with the primary contact. 6. You are now logged in as a non-primary contact without primary contact permissions. 7. An email message will be sent to both the prior primary contact and the new primary contact. The email message outlines the rights and responsibilities of the primary contact. Figure 16 Note: In an employee turnover situation, the STATS Department can change the primary contact. Figure 16 STATS-Link 880119-1 November 10, 2017 16 Page
EDIT INSTRUMENTS Whether you ve created a new lab account or you were migrated to/joined an existing account, after you successfully have access to the account, you can add, edit, and deactivate your instruments. Please note that your instruments cannot be removed only deactivated. Figure 17 1. Log in with your credentials. 2. Go to My Account Instruments. 3. Click Edit next to the instrument that needs to be updated. Figure 17 4. Modify the information, and click Save Instrument when finished. 5. To remove an instrument, click the Deactivate button to the right of the instrument. Figure 17 6. This will prevent the instrument from being utilized in the future. You cannot Reactivate an instrument once it has been deactivated. Contact the STATS department if an instrument was deactivated by mistake. 7. To add an instrument, click the Add New Account Instrument button on the top right. Figure 17 Figure 18 8. Select and enter the information to add the new instrument. Figure 18 9. Click Save Instrument when finished adding the additional instrument. Figure 18 You will be returned to the instrument screen and your changes will be reflected. An email confirmation will be sent to the primary contact on the account. 10. If you need to have your report configured for SI Units, please contact the STATS Department. STATS-Link 880119-1 November 10, 2017 17 Page
SUBMIT DATA Submitting data will allow you to see reports for the instrument, product and lots you submit. Data can be submitted either by hand entering, imported using Excel worksheet files provided by Streck, or imported using instrument files (refer to the approved instrument file list at Help Support Approved Instrument files). All products have a due date that is used for processing data and creating monthly reports. The purpose of the due date is to keep the peer group contributing at regular intervals and generate larger comprehensive reports on the respective due date. Figure 19 1. Log in with your credentials. 2. Go to Data Submissions Submit Data. 3. Select the product you are submitting. 4. Select your instrument from the drop down list. 5. Select the lot number for the data you are submitting. 6. Enter the date range for your submission data into the From/To date range boxes. Your run data will be verified against these dates if you are submitting daily runs. 7. If you submit individual daily run data, leave the Daily Data default. Figure 19 8. If you submit summarized data, select the Summary Data radial button. 9. If you are interested in entering comments or adjusting the shift value or submission SD, expand the Optional Information section and make the adjustments. 10. Click the Start Entering Data button. 11. Data can be submitted up to 90 days past lot expiration. STATS-Link 880119-1 November 10, 2017 18 Page
Figure 20 12. To manually enter data, first click the Add Level button to select the level of the run for which you are entering data. Figure 20 13. Enter the run data for this level. 14. If any of the data cells flag with a color, the legend displays what the cell coloration will indicate for your data. Figure 20 Legend: Error This will need to be repaired or the data will not be committed. Legend: Data excluded because it is outside of the high and low limits This data exceeds two times the assay range and will be excluded (Linearity product values that exceed two times the assay range are not excluded). Legend: Possible Duplicate Run This data is checked across multiple submissions and could possibly be a duplication run. This flag simply identifies data to check, but does not remove any data from calculations. Legend: Incomplete Summary Record When summary data is submitted, all cells must contain data or the record will not be saved. 15. Your run data will be required to fall in between the From/To dates you specified. 16. The data entry grid has many Excel-like features which make data entry easier. For example, you may copy run dates from one level to another. 17. To change the From/To dates, click the Expand button to view all the submission s information and click the down arrow on the date picker and make the correction. It will automatically save when you click outside the date picker and display a confirmation message. Other data will not be editable. Figure 21 18. The system auto saves data as it is entered into the system, so there is no save button available. Figure 21 STATS-Link 880119-1 November 10, 2017 19 Page
19. To import files, you can simply click on the Import File button at the top right. This will open the file import dialog box. Figure 22 Figure 22 20. If the file to be imported is a Streck Excel file, all levels will be imported at once, and do not need to be specified. The levels are determined by the product selected. 21. If instrument files will be imported, use the import box to specify the level of the file. Each level will need to be imported individually if using instrument files. Figure 23 Figure 23 STATS-Link 880119-1 November 10, 2017 20 Page
22. The data being imported must fall within the specified From/To date range, or data will be flagged with an error and will not be imported. 23. The imported data will be displayed on the screen. Figure 24 24. Examine the screen for flags, which may indicate issues with the data. Click to delete the entire submission Click to delete a level Figure 24 25. If there is any reason to believe that an error occurred during the data submission, it is very easy to delete either a specific level, or even the entire submission. Then a new submission can be created and the data can be re-entered. 26. To delete an individual level, click on the Delete this Level link. This action will only delete the level that has been selected. 27. To delete an entire submission, click on the Delete button in the upper right corner of the submission page. STATS-Link 880119-1 November 10, 2017 21 Page
SEARCH FOR SUBMISSIONS After submitting data, you can filter and sort to review submissions you have entered. Figure 25 1. Log in with your credentials. 2. Go to Data Submissions Submission History. 3. Filter your data by clicking located on the column headers to select the criteria. Figure 25 4. You can also click on the column header to sort. 5. When you find the submission you would like to review, click to select the row and choose the View/Edit Record button on the top right. You may also double-click on the desired row to open the submission. Note: You are able to edit or delete your data as long as it has not been processed for a monthly report. STATS-Link 880119-1 November 10, 2017 22 Page
VIEW MONTHLY REPORTS Every product has a regular monthly due date (or weekly for linearity products) for which STATS generates reports. These monthly reports are available to ensure peer group sizes are maximized for regular, periodic review of your test systems. STATS users receive an email notification that contains their monthly report. STATS users can also access current and past reports via their secure STATS-Link account. Peer groups are comprised of other labs using the same instrument, method and control lot number. Peer group comparisons include essential lab and group statistics for the current submission period and cumulative data collected throughout the lot. The monthly report contains Levey Jennings Charts, SDI Charts and a Six-Month Historical Comparison. For labs with multiple products and instruments, you can also sort and filter reports to easily find specific reports. Figure 26 1. Log in with your credentials. 2. Go to Reports Monthly Reports. 3. The most recently processed reports are listed first. 4. Filter by clicking on located on the column headers to select the criteria. Figure 26 5. You can also click on the column header to sort. 6. When you find the report you would like to review, click the View button on the row of the report. 7. A PDF file will open for you to view or save. 8. See page 36 for instructions on how to customize your monthly report. STATS-Link 880119-1 November 10, 2017 23 Page
VIEW REAL-TIME REPORTS Real-time reports are great tools to do an intermediate verification of instrument performance compared to a peer group. They are a way for technicians to evaluate their instruments performance immediately as opposed to waiting for their monthly report. Real-time reports can only be run with data that has not been processed in a monthly report. Real-time reports are only valid at the time they are created and are not meant to replace the monthly report. Peer group data will continue to change and be updated as other customers contribute to the peer group aggregation. Real-time reports can only be run once data has been submitted. Figure 27 1. Log in with your credentials. 2. Go to Reports Real-Time Reports. 3. Filter your data by clicking on located on the column headers to select the criteria. Figure 27 4. You can also click on the column header to sort. 5. When you find the submissions you would like to create a real-time report for, click the Generate button on the row. 6. A notification dialog box will appear at the top right of your screen. You are able to move around the site while this is running; it will reappear on the active page when it is complete. 7. When you receive the completed notification, click the link to open the PDF. Figure 28 Figure 28 8. A PDF file will open for you to view or save. 9. See page 36 for instructions on how to customize your real-time report. STATS-Link 880119-1 November 10, 2017 24 Page
CREATE A NEW LAB MANAGER ACCOUNT A lab manager is able to see reports of associated lab accounts and a special manager s report. This is a useful tool to show how a variety of labs are performing. Additionally, lab managers receive a lab manager report when the final monthly reports are generated. You can create your lab manager account and either add associations to active accounts during enrollment, or you can also add the accounts after your account is approved. Figure 29 1. Follow the steps to create a login. 2. Log in with your new credentials. 3. Click the New Account button. 4. Complete the information regarding your laboratory, making sure to select Lab Manager as the account type. 5. When finished completing the information, click the Continue button. Figure 29 STATS-Link 880119-1 November 10, 2017 25 Page
Figure 30 6. Enter the information for the labs that you wish to manage. 7. You will need to enter the account number for each active lab and the primary contact s last name at each location. Figure 30 8. Click the Lookup Account button. If the account number and last name match, a message will show with the account s name and address. Figure 31 9. Click the Link Account button. Figure 31 10. Repeat steps 6-9 for all of the labs you manage.when you are finished adding labs, click the button Finish Adding and Continue and you will be taken to the third section. STATS-Link 880119-1 November 10, 2017 26 Page
Figure 32 11. The contact information on this page will be tied to the email you used to create your login. 12. Enter your name and phone number; you can also edit your address information by expanding the Optional Information section. Figure 32 13. If you wish to add other logins or contacts for this account, you may expand the section Add Secondary Contact, and select Yes. 14. If you are adding additional contacts, enter the information for that contact including the email address. 15. When you are finished adding contacts, click Continue to complete your enrollment. Figure 33 16. You will receive this message on the screen when your enrollment is complete. Figure 33 17. You will also receive an email message in your inbox notifying you that Streck has received your enrollment request. The STATS Team will approve your enrollment request within two business days. 18. When the enrollment is approved, you will receive a welcome email. 19. The labs that you have requested to manage will receive an email request for approval for the association between the accounts. This email request goes to the primary contact. 20. Once the lab approves the association, the lab manager account is able to view all labs reports. An email notification of the approval is sent to the primary contact of the lab as well. 21. To see a full list of the associated accounts, visit your account information page. Figure 34 STATS-Link 880119-1 November 10, 2017 27 Page
Figure 34 STATS-Link 880119-1 November 10, 2017 28 Page
REQUEST LAB MANAGER ASSOCIATION AFTER ENROLLMENT A lab manager can add new associations with labs after enrollment. The association request sends an email to the primary contact of the lab requesting access. Figure 35 1. The lab manager logs in with his/her credentials. 2. Go to My Account Info. 3. Click the Add Associated Account button. Figure 35 4. Enter the lab number of the lab you wish to join and the primary contact s last name, and then click the Lookup button. 5. If the information matches, you will receive a validation message to confirm the information. You will receive an error message if the information does not match an active lab. 6. Click the Link Account button if the lab s information is correct. 7. You will receive a notification that an email message requesting approval was sent to the primary contact of the lab. 8. After the primary contact clicks the link in the email message to approve your request, you will receive an email notification that you have been approved by the primary contact. You will then be able to access the account s reports. STATS-Link 880119-1 November 10, 2017 29 Page
APPROVE LAB MANAGER REQUEST AS A LAB S PRIMARY CONTACT After a lab manager has requested to manage a lab, the primary contact of that lab can approve the association. This can be done via the email sent or it can be done in the application. Figure 36 1. The managed lab s primary contact logs in with his/her credentials. 2. Go to My Account Info. 3. Hover your cursor over the exclamation mark next to the Lab Manager Request box. 4. Click the exclamation point, and then click the Approve button. Figure 36 5. This grants the lab manager access to the lab s reports. 6. An email notification regarding approval is sent to the lab manager s primary contact. STATS-Link 880119-1 November 10, 2017 30 Page
REMOVE LAB MANAGER ASSOCIATION AS A LAB S PRIMARY CONTACT After a lab has approved lab manager access, the primary contact has the ability to remove that lab manager at any point. Figure 37 1. Log in with your credentials. 2. Go to My Account Info. 3. Click the X button next to the Lab Manager Name. 4. You will receive a dialog box confirming you would like to remove your association to the lab manager account. Figure 37 5. Once you click OK, the association is removed. The lab manager will no longer be able to view the lab reports. 6. A notification is sent to the lab manager s primary contact indicating the association has been removed. STATS-Link 880119-1 November 10, 2017 31 Page
REMOVE LAB MANAGER ASSOCIATION AS A LAB MANAGER A lab manager has the ability to manage the associated labs, including removing currently associated labs. Figure 38 1. Log in with your credentials. 2. Go to My Account Info. 3. To remove an association with a lab, click the Remove button for the desired lab. Figure 38 4. When you respond OK to the dialog box confirming your choice, your association will be removed. You will no longer be able to see the reports for this lab. 5. A notification is sent to the lab indicating the association has been removed. STATS-Link 880119-1 November 10, 2017 32 Page
VIEW LAB MANAGER REPORTS Lab managers have access to lab manager reports that are created when the final monthly reports are generated. These reports give an overview of all related instruments, products, and lots of all the labs associated to the lab manager. Figure 39 1. Log in with your credentials. 2. Go to Reports Manager Reports. 3. Filter your data by clicking on located on the column headers to select the criteria. Figure 39 You can also click on the column header to sort. 4. When you find the report you would like to review, click the View button on the row of the report. 5. A PDF file will open for you to view or save. STATS-Link 880119-1 November 10, 2017 33 Page
RESET FORGOTTEN PASSWORD If you have forgotten your password, or have incorrectly logged in too many times, you have the ability to reset your password. Figure 40 1. On the login page, click the Forgot Password? link. 2. You will be taken to a page to enter your email address for receipt of a password reset link. 3. Enter the email address you use for logging in to the website. Figure 40 4. Click the button to Send Reset Email. This will send an email message to the address entered. 5. Click the link inside the message to reset your password. Figure 41 Figure 41 6. You will be taken to a webpage where you can enter a new password. 7. Once you have re-entered the password, click the Reset Password button. 8. You will receive an email message that you have successfully changed your password. You will also be logged in upon successful change of your password. STATS-Link 880119-1 November 10, 2017 34 Page
RESET KNOWN PASSWORD If you know your password and would like to change it, follow these steps. 1. On the home page, go to My Account Settings. Figure 42 2. Click the User Settings option. 3. This will take you to a page to enter your current password and a new password. 4. Once you have successfully entered the new password, click the Change Password button. 5. Your password is now changed, and you will receive an email message confirming the change. Figure 42 STATS-Link 880119-1 November 10, 2017 35 Page
CHANGE REPORT SETTINGS If you want to change the content of your reports, follow these steps. Note: Only the primary contact can change monthly report settings. These settings apply to all users associated with the account. 1. On the home page, go to My Account Settings. Figure 43 2. For real-time reports you have the option to either include or exclude submitted data in the report. 3. For Monthly reports you can choose to either include or exclude several sections of the report. In many cases it is desirable to exclude sections in order to make the report smaller. 4. Select show or hide to either include or exclude each section of the report listed. 5. Selecting show in the enable all setting will display all available report sections. Figure 43 STATS-Link 880119-1 November 10, 2017 36 Page
CHANGE NOTIFICATION SETTINGS If you want to change the e-mail notifications that you receive, follow these steps. 1. On the home page, go to My Account Settings. 2. Select Notification Settings Figure 44 3. Select ON or OFF for each notification you would like to receive. 4. Select ON for Enable All to receive all e-mail notifications. 5. Select OFF for Enable All to receive no e-mail notifications. Figure 44 STATS-Link 880119-1 November 10, 2017 37 Page
SWITCH TO A DIFFERENT LAB Follow these steps if you want to join an existing lab account and have the primary contact approve your access. The lab must already be approved, be currently active and have the primary already migrated. Figure 45 1. Log in with your credentials after you have access to an account. 2. Go to My Account Settings. 3. Click the User Settings button and click the Switch Account Access button on the page. 4. This will take you to a new page where you can click the Existing Account button. Figure 45 Figure 46 5. You will be asked to enter the account number of the lab you wish to join and the primary contact s last name. Then click the Lookup button. Figure 46 6. If the information matches, you will receive a validation message to confirm the information. You will receive an error message if the information does not match an active lab. 7. Click the Confirm Account button if the lab s information is correct. 8. You will be redirected to Waiting for Approval page and an email message requesting approval will be sent to the primary contact of the lab. 9. After the primary contact clicks the link in the email message to approve your access, you will receive an email notification that you have been approved by the primary contact. You will then be able to access the account s reports. STATS-Link 880119-1 November 10, 2017 38 Page
CONTACT STATS DEPARTMENT AND SUPPORT If you have any issues please contact the STATS Department Monday-Friday from 8 a.m. to 5 p.m. Central time at 800-898-9563. You can also email StatsData@Streck.com. 1. Log in with your credentials. 2. Go to Help Support. Figure 47 Figure 47 The support page also includes many resources to help enhance your experience when using STATS-Link. These resources include: 1. Instructional videos pertaining to critical STATS-Link functions 2. Sample reports 3. QC Concepts document 4. Product Due Dates STATS-Link 880119-1 November 10, 2017 39 Page
COUNTRY NAME LISTING Please see the list below for a more detailed listing of country names available in the application. Table 1 Country Description Country Description AA Aruba DM Dominica AE United Arab Emirates DO Dominican Rep AF Afghanistan EC Ecuador AI Anguilla EE Estonia AN Netherland Antilles EG Egypt AO Angola ES Spain AR Argentina FI Finland AT Austria FO Faroe Islands AU Australia FR France AZ Azerbaijan GB United Kingdom BB Barbados GD Grenada BD Bangladesh GR Greece BE Belgium GT Guatemala BF Burkina Faso GU Guam BG Bulgaria GY Guyana BH Bahrain HK Hong Kong BL Belize HN Honduras BM Bermuda HR Croatia BN Brunei HT Haiti BO Bolivia HU Hungary BQ Bonaire IC Canary Islands, The BR Brazil ID Indonesia BS Bahamas IE Ireland BY Belarus IL Israel CA Canada IN India CH Switzerland IQ Iraq CI Ivory Coast IS Iceland CL Chile IT Italy CM Cameroon JM Jamaica CN China JO Jordan CO Colombia JP Japan CR Costa Rica KE Kenya CS Serbia KH Cambodia CU Cuba KR Korea, Republic Of CV Cape Verde KW Kuwait STATS-Link 880119-1 November 10, 2017 40 Page
Country Description Country Description CW Curacao KY Cayman Islands CY Cyprus LB Lebanon CZ Czech Republic LC Saint Lucia DE Germany LI Liechtenstein DK Denmark LK Sri Lanka MA Morocco RU Russia MF St Martin RW Rwanda ML Mali SA Saudi Arabia MM Myanmar SE Sweden MN Mongolia SG Singapore MO Macau SI Slovenia MS Montserrat SK Slovakia MT Malta SM San Marino MV Maldives SV El Salvador MW Malawi SX St Maarten MX Mexico TC Turks and Caicos MY Malaysia TH Thailand NA Namibia TN Tunisia NG Nigeria TR Turkey NI Nicaragua TT Trinidad/Tobago NL Netherlands TW Taiwan NO Norway TZ Tanzania NP Nepal UA Ukraine NZ New Zealand UG Uganda OM Oman US United States of America PA Panama UY Uruguay PE Peru VC St Vincent PG Papua New Guinea VE Venezuela PH Philippines VG British Virgin Islands PK Pakistan VI U.S. Virgin Islands PL Poland VN Vietnam PT Portugal YE Yemen PY Paraguay YU Yugoslavia QA Qatar ZA South Africa RO Romania ZW Zimbabwe Table 1 STATS-Link 880119-1 November 10, 2017 41 Page