REQUEST FOR PROPOSAL Version 2013.08.01 REQUEST FOR PROPOSAL Version: 2013.08.01 Name of Document: Request for Proposal Original Author: Valerie Fries Wade, MM, CAE Authorized Committee: Education and Exams Committee Description of Content: Details of request and scope of work Approved by: Board of Directors Date of Approval: TBD
Copyright 2013 by the Institute of Inspection, Cleaning and Restoration Certification (IICRC). Published by The IICRC. No part of this publication may be reproduced, distributed or used in any form or by any means (graphic, electronic or mechanical, including photocopying, recording, taping, information storage and retrieval systems, or otherwise) without written permission of the publisher. The above mark is a registered certification mark of The Institute of Inspection, Cleaning and Restoration Certification. 2013 Institute of Inspection, Cleaning and Restoration Certification (IICRC). All rights reserved. Page 2 of 7
I. BACKGROUND: The Institute of Inspection, Cleaning and Restoration Certification (IICRC) is the certification registry and standard setting organization for the inspection, cleaning and restoration industry. The Institute is requesting a cost proposal for Item Analysis and Recommendation of the items of IICRC Certification Program exams. The Institute is the largest non-profit registry of inspectors, cleaners and restorers serving the U.S., Canada, Great Britain, Australia and Japan. It is governed by a Board of Directors and an Executive Committee. The Board of Directors is made up of representatives of regional and international trade associations. IICRC is administered by a management firm and President/CEO. The management firm reports to the volunteer Chairman, Board of Directors and President/CEO. The IICRC is a 501 (c) 6 non-profit organization and was incorporated in the State of Washington in 1972 to provide a means by which professionals could receive training and become certified. Today, it is recognized as the impartial certification body for the inspection, cleaning and restoration industry. Independent and franchise professionals worldwide are tested and certified through the Institute. The Institute is an ANSI Accredited Standards Development Organization (SDO) with published standards in professional water damage restoration, professional mold remediation, professional carpet cleaning and professional upholstery cleaning. New standards under development include professional carpet installation. The IICRC sets industry standards, establishes required course criteria, approves schools and instructors, administers uniform testing, and maintains an up to date registry of certified professionals. It verifies that individuals and companies within the industry meet prescribed levels of proficiency based on training, education and field experience. Currently the Institute has over 6,000 active certified firms and close to 55,000 active certified technicians. Students who attend an IICRC approved course and pay appropriate fees are eligible to take certification exams and become IICRC Certified in each specific category. IICRC certification is a process that must be renewed annually, as well as maintained by earning IICRC approved Continuing Education Credits (CEC s) and meeting on-going program requirements. Also, registrant s pledge to adhere to an IICRC Code of ethics. Further information on the Institute can be found at www.iicrc.org. 2013 Institute of Inspection, Cleaning and Restoration Certification (IICRC). All rights reserved. Page 3 of 7
II. TERM. The term of the Agreement will be for one year with all exams completed within that year. III. COMPENSATION. In exchange for the services provided the IICRC will pay the contractor the agreed upon rate upon satisfactory completion of each exam. IV. SCOPE OF SERVICE. IICRC is seeking to contract with a Firm/Psychometrician for the purpose of providing project management and item analysis of our item banks. The position will be one of an independent contractor. The contractor shall work with a dedicated staff agent and a volunteer task force formed for the purpose of updating exam information. Statistical reports to be provided to the contractor after consultation with IICRC contracted management staff to determine sample size and format requirements for analysis. Preliminary Review: Perform a preliminary review of as many exams as possible during the first few weeks of the contract for the purpose of providing a written report for the IICRC Board of Directors. This review should include a brief analysis of the condition of the exams, as well as an updated time proposal for the complete editing and analysis. Extensive Psychometric and Grammar Edit, Feedback: Perform a psychometric, sensitivity, and English grammar edit on items. The psychometric edit will verify that each of the items conforms to recognized psychometric item writing guidelines. The sensitivity edit is a brief review to ensure that the items do not appear to favor any particular nationality, race, religion, or gender. The English grammar edit will check for grammar, usage, readability, clarity, and consistency of usage. The contractor will perform all edits in IICRC s item banking system. After the editing is finished, the contractor will attend a webinar to go over the edits and feedback with IICRC stakeholders. Item Analysis: Perform an item analysis for each exam and provide a report which will include item level statistics. The report will identify items that exhibit unusual statistical performance. Item Statistics may indicate if the item is miss-keyed (i.e., the keyed answer is not correct), there are correct answers other than the keyed answer, or there are no clearly correct answers. The item analysis will provide an objective measure of the quality of the items. IICRC will make all edits in item bank. After the analysis is finished, the contractor will attend a webinar to go over the edits and feedback with IICRC stakeholders. V. ELIGIBILITY. 3.1 The organizations should have prior experience in the providing all of the above core services each year during last two years (Supported by evidences, award letter etc.). 3.2 Organizations should have adequate numbers of experienced professional staff to support the program of work either on their permanent rolls or available on a contractual basis. A list of the professional members of the team should be attached. 3.3 Organizations should have Standard Operating Procedures (SOP) in place for managing the services. 2013 Institute of Inspection, Cleaning and Restoration Certification (IICRC). All rights reserved. Page 4 of 7
VI. PROPOSAL EVALUATION AND DECISION PROCESS. Through this RFQ, IICRC will select one provider for this project. The Education Committee Chair, Education/Certification Director and President will select from the submitted quotes submitted by qualified applicants. VII. TIMELINE. The following timeline will apply to this process however is subject to change. RFP Released: August 19, 2013 Final receipt of all quotes: 5pm PST on August 27, 2013 Selection and negotiation of contract specifics: September 3, 2013 Formal start date: September 15, 2013 Results of preliminary review due: October 10, 2013 VIII. SUBMISSION. Please submit the following: 1. Description of typical approach to projects similar to this one, including the nature of working with volunteers and intended extent of team involvement. 2. Samples of similar work and description of accomplishments, specific evidence of relevant experience working with databases, editing, and proofreading. 3. References. 4. Price proposals: a. Initial review: i. based on a per item rate based on the following table ii. based on a per exam in a range of up to questions per exam. We currently have 6 exams with up to 100 questions, 8 exams with 101-150 questions, 10 exams with 151-200 questions and 3 exams with 201-305 questions. b. Complete analysis (after initial review completed): i. based on a per item rate based on the following table ii. based on a per exam in a range of up to questions per exam. We currently have 6 exams with up to 100 questions, 8 exams with 101-150 questions, 10 exams with 151-200 questions and 3 exams with 201-305 questions. 2013 Institute of Inspection, Cleaning and Restoration Certification (IICRC). All rights reserved. Page 5 of 7
Exam Title # of Items Exam Title # of Items AMRT 160 ASD 120 BMT 100 CDS 180 WRT 140 HST 120 FSRT 130 OCT 90 SMT 160 WFMT 90 FCT 80 RFMT 80 ISSI 160 CTI 235 MSI 200 RFI 185 WI 115 LI 280 LCT 160 RCT 135 CCMT 160 UFT 140 HCT 160 CCT 162 CRT 100 RRT 130 SCI 302 Sample Items: In most cases additional expansion space is needed when the floor: (A) runs more than 20 feet (6.10 m) in any given direction (B) extends through a small doorway (C) extends around a peninsula with a 3-foot (0.91 m) walkway (D) any of the above On Category 3 remediation projects, an application of antimicrobial biocide solution can be used: (A) after demolition and thorough cleaning, but prior to rinsing or final cleaning (B) after initial extraction, but prior to all other services (C) before performing services in an area (D) after final cleaning, but prior to post-remediation verification (E) before initial extraction 2013 Institute of Inspection, Cleaning and Restoration Certification (IICRC). All rights reserved. Page 6 of 7
IX. COMMUNICATIONS. All proposals, quotes, inquires and comments regarding the project must be made by e-mail or letter to: Patrick Winters, CAE, IOM, President e-mail: President@iicrc.org IICRC Headquarters 4317 NE Thurston Way, Ste 200 Vancouver, WA 98662 360-693-5675 Valerie Fries Wade, MM, CAE, Director of Education/Certification e-mail: Valerie@iicrc.org IICRC Headquarters 4317 NE Thurston Way, Ste 200 Vancouver, WA 98662 360-693-5675 2013 Institute of Inspection, Cleaning and Restoration Certification (IICRC). All rights reserved. Page 7 of 7