CALNET 3 Subcategory 1.3 Stand Alone VoIP. Table of Contents

State of California IFB STPD 12-001-A CALNET 3 Subcategory 1.3 Stand Alone VoIP Table of Contents 1.3.2.2.4 Standalone VoIP Handset Service Packages... 1 1.3.2.3 Standalone VoIP Features... 4 1.3.2.4.4 Standalone VoIP Off-Net Toll-Free Services... 6... 8 Standalone VoIP International Off-Net Calling Peak Time... 8 Standalone VoIP International Off-Net Calling Off-Peak Time... 9 International Mobile Termination Charge (IMTC)... 9 Converged VoIP International Off-Net Calling Peak Time - Additional Countries... 10 Converged VoIP International Off-Net Calling Off Peak Time - Additional Countries... 22 International Mobile Termination Charge (IMTC) Additional Counties... 34 1.3.2.5 Standalone VoIP Voice Mail Services and Features... 47 1.3.2.7.1 Audio Conferencing Service and Features... 48 1.3.3.2 Extended Demarcation Wiring Services... 50 1.3.3.3 Services Related Hourly Support... 54 Subcategory 1.3 Standalone VoIP Updated 11/13/2017 Page i

1.3.2.2.4 Standalone VoIP Handset Service Packages Description of Service, include required service description, features and additional features offered by Contractor: AT&T Standalone VoIP Handset Service Packages are a complete network based communications solutions, including handsets,and AT&T managed LAN infrastructure. Network transport, services, and applications layers are implemented transparently, allowing transport infrastructure to be independent from the services and applications that run on top of it. AT&T Voice DNA Service AT&T Voice DNA is a network-based, fully hosted VoIP solution, including the handset, that offers businesses a full range of advanced calling features, applications, and management tools for employees and remote workers over a single network interface. Geographic Availability: Domestic US Service Restrictions : Access is subject to availability of facilities. Change Charge Applicability: Any physical on-site move that requires a dispatch of a technician or engineer. 1.3.2.2.4 Standalone VoIP Handset Service Packages 1 Standard Standalone VoIP Handset Service Package without Station Cabling Product Identifier SV001 Feature Description Service Package with Standard Standalone VoIP Handset as described in 1.3.2.2.4.1 above where station cabling is provided by the Customer and the Basic Feature Package as described in 1.3.2.2.3. Feature Restrictions, Additional Information Non- item m Per unit e Charge per change per item Delegation Needed y $0.00 $15.12 Seat $100.00 No Required 2 Standard Standalone VoIP Handset Service Package with Station Cabling SV011 Service Package with Standard Standalone VoIP Handset Service Package as described in 1.3.2.2.4.1 above where station cabling is installed by the Contractor and the Basic Feature Package as described in 1.3.2.2.3. $464.80 $15.12 Seat $100.00 No Required 3 Midrange Standalone VoIP Handset Service Package without Station Cabling SV002 Service Package with Midrange Standalone VoIP Handset Service Package as described in 1.3.2.2.4.2 above where station cabling is provided by the Customer and the Basic Feature Package as described in 1.3.2.2.3. $0.00 $16.14 Seat $100.00 No Required Subcategory 1.3 Standalone VoIP Updated 11/13/2017 Page 1 of 54

1.3.2.2.4 Standalone VoIP Handset Service Packages 4 Midrange Standalone VoIP Handset Service Package with Station Cabling Product Identifier SV012 Feature Description Service Package with Midrange Standalone VoIP Handset Service Package as described in 1.3.2.2.4.2 where station cabling is installed by the Contractor and the Basic Feature Package as described in 1.3.2.2.3 Feature Restrictions, Additional Information Non- item m Per unit e Charge per change per item Delegation Needed y $464.80 $16.14 Seat $100.00 No Required 5 Executive Standalone VoIP Handset Service Package without Station Cabling SV003 Service Package with Executive Standalone VoIP Handset Service Package as described in 1.3.2.2.4.3 where station cabling is provided by the Customer and the Basic Feature Package as described in 1.3.2.2.3. $0.00 $20.50 Seat $100.00 No Required 6 Executive Standalone VoIP Handset Service Package with Station Cabling SV013 Service Package with Executive Standalone VoIP Handset Service Package as described in 1.3.2.2.4.3 where station cabling is installed by the Contractor and the Basic Feature Package as described in 1.3.2.2.3 $464.80 $20.50 Seat $100.00 No Required 7 Attendant Standalone VoIP Handset Service Package without Station Cabling SV004 Service Package with Attendant Standalone VoIP Handset Service Package as described in 1.3.2.2.4.4 where station cabling is provided by the Customer and the Basic Feature Package as described in 1.3.2.2.3 $0.00 $23.06 Seat $100.00 No Required 8 Attendant Standalone VoIP Handset Service Package with Station Cabling SV014 Service Package with Attendant Standalone VoIP Handset Service Package as described in 1.3.2.2.4.4 where station cabling is installed by the Contractor and the Basic Feature Package as described in 1.3.2.2.3. $464.80 $23.06 Seat $100.00 No Required Subcategory 1.3 Standalone VoIP Updated 11/13/2017 Page 2 of 54

1.3.2.2.4 Standalone VoIP Handset Service Packages 9 Standalone VoIP Standard Conference Room Speakerphone Service Package with Station Cabling 10 Standalone VoIP Standard Conference Room Speakerphone Service Package without Station Cabling 11 Standalone VoIP Executive Conference Room Speakerphone Service Package with Station Cabling 12 Standalone VoIP Executive Conference Room Speakerphone Service Package without Station Cabling Product Identifier SV015 SV005 SV016 SV006 Feature Description Service Package with Standalone VoIP conference phone Service Package with no external speakers as described in 1.3.2.2.4.5 where station cabling is provided by the Contractor and the Basic Feature Package as described in 1.3.2.2.3. Service Package with Standalone VoIP conference phone Service Package with no external speakers as described in 1.3.2.2.4.5 where station cabling is provided by the Customer and the Basic Feature Package as described in 1.3.2.2.3 Service Package with Standalone VoIP conference phone Service Package with two (2) external speakers as described in 1.3.2.2.4.6 where station cabling is provided by the Contractor and the Basic Feature Package as described in 1.3.2.2.3 Service Package with Standalone VoIP conference phone Service Package with two (2) external speakers as described in 1.3.2.2.4.6 where station cabling is provided by the Customer and the Basic Feature Package as described in 1.3.2.2.3 13 VDNA ACD Feature IPACD VDNA Automatic Call Distributor Feature. Feature Restrictions, Additional Information Non- item m Per unit e Charge per change per item Delegation Needed y $464.80 $31.78 Seat $100.00 No Required $0.00 $31.78 Seat $100.00 No Required $464.80 $33.83 Seat $100.00 No Required $0.00 $33.83 Seat $100.00 No Required $0.00 $40.18 Agent $ - No Required Subcategory 1.3 Standalone VoIP Updated 11/13/2017 Page 3 of 54

1.3.2.3 Standalone VoIP Features Description of Service, include required service description, features and additional features offered by Contractor AT&T Standalone VoIP Service provides complete network based communications solutions, including handsets, which utilizes AT&T managed LAN infrastructure. Network transport, services, and applications layers are implemented transparently, allowing transport infrastructure to be independent from the services and applications that run on top of it. The following optional service features are available: Standalone VoIP Site Survivability service Standalone VoIP Customer Station Retest Standalone VoIP DID Number Reservation Standalone VoIP Web- Based Attendant Console Standalone VoIP Additional Line Appearance Standalone VoIP Analog and Facsimile Support Standalone VoIP Equipment Rack Geographic Availability: Domestic US Service Restrictions: None Change Charge Applicability: N/A (except as noted below in Additional Information) 1.3.2.3 Standalone VoIP Features 1 Standalone VoIP Site Survivability Network Failure 2 Standalone VoIP Customer Station Cabling Retest Product Identifier Feature Description Feature Restrictions, Additional Information Non- item m Per unit e Charge per change per item Delegation Needed y VDNASS Site Survivability option N/A N/A No Required SCRT Additional test beyond the initial cabling test as identified in Section (1.3.2.3.2) Standalone VoIP Customer Station Cabling Retest) $57.14 $0.00 Seat N/A No Required 3 Standalone VoIP Block of 20 Additional Direct Inward Dialing (DID) Number Reservation 20DID Block of 20 DID numbers held in reservation. $0.00 Per Block of 20 N/A No Required Subcategory 1.3 Standalone VoIP Updated 11/13/2017 Page 4 of 54

1.3.2.3 Standalone VoIP Features 4 Standalone VoIP Web- Based Attendant Console Product Identifier WBAC Feature Description Enables a subscriber (e.g., receptionist) to monitor a configurable set of subscribers Feature Restrictions, Additional Information Non- item m Per unit e Charge per change per item Delegation Needed y $12.30 Each N/A No Required 5 Standalone VoIP Additional Line Appearance MLA Additional line appearances for multi-line handsets. $0.00 Appearance N/A No Required 6 Standalone VoIP Analog and Facsimile Support 7 Standalone VoIP Equipment Rack ADFS ERI Analog device or facsimile support Standard 19 2-post equipment rack and installation $0.00 $0.00 Each N/A No Required $1,058.90 $0.00 Each N/A No Required Subcategory 1.3 Standalone VoIP Updated 11/13/2017 Page 5 of 54

1.3.2.4.4 Standalone VoIP Off-Net Toll-Free Services Description of Service, include required service description, features and additional features offered by Contractor AT&T Standalone VoIP Off- Net Toll-Free Service allows a customer to receive off-net toll-free calls from the 50 United States, the District Of Columbia, the Virgin Islands, and Puerto Rico. Geographic Availability: US Domestic Service Restrictions: None Change Charge Applicability: N/A (except as noted below in Additional Information) 1.3.2.4.4 Standalone VoIP Off-Net Toll-Free Services 1 Standalone VoIP Off-Net Toll-Free IPTF Advanced Features Product Identifier IPTFCA, IPTFUS Multiple Feature Description Allows Customers to make and receive off-net toll-free calls from the United States, District of Columbia, U.S. Virgin Islands and Puerto Rico. Additional Information Non- item m Per unit e Charge per change per item Delegation Needed y $0.00 $0.0113 Minute N/A No Required 2 Call Transfer/Transfer Connect Courtesy Transfer E8UC1 Courtesy Transfer allows the agent to transfer a caller to another AT&T toll free number, RRN or a Plain Old Telephone Service (POTS) line, in the same building or another location, without remaining on the line. $0.00 $0.01 call $- No Required 3 Call Transfer/Transfer Connect Consult and Transfer E8YC2 Consult and Transfer allow the agent to transfer a call similarly to the Courtesy Transfer option however, the transferring agent is able to remain on the call until ringing is heard or the call is answered. At that point, the transferring agent is dropped. If the transfer fails for instance, if the target number is busy the agent may return to the caller and try another transfer, take a message, etc. $0.00 $0.02 call $- No Required Subcategory 1.3 Standalone VoIP Updated 11/13/2017 Page 6 of 54

1.3.2.4.4 Standalone VoIP Off-Net Toll-Free Services 4 Call Transfer/Transfer Connect Conference and Transfer 5 Message Announcement Product Identifier E8YPC E8U Feature Description Conference & Transfer allows an agent to consult with the target party prior to adding the caller to a threeway conference.. Following the three-way conference, the caller may remain connected to the agent or the target party. The caller hears a prerecorded promotional or informational message prior to, during, or after the call is routed to the caller-selected destination. 6 Network Queuing E8GNQ Network Queuing will allow a call to be held in queue in the AT&T network until the termination becomes available. 7 Network Queuing E8GNQ Network Queuing will allow a call to be held in queue in the AT&T network until the termination becomes available. 8 Percentage Allocation Routing/Quick Call Allocator TFQCA This offering provides the owner of the each Toll Free number the ability to allocate calls to different locations or terminations on a percentage basis. Additional Information Routing must be to at least two terminations/ locations Percentage must be expressed in complete numbers. The smallest allowed allocation is 1%. Non- m Charge per change Delegation item Per unit e per item Needed y $0.00 $0.03 call $- No Required $0.00 $0.02 Announcement $- No Required $150.00 $10.25 Occurrence $- No Required $0.00 $0.1538 Minute $- No Required $25.00 $0.00 toll free number $- No Required Subcategory 1.3 Standalone VoIP Updated 11/13/2017 Page 7 of 54

Description of Service, include required service description, features and additional features offered by Contractor: AT&T Converged VoIP International Service allows a customer to make off-net toll calls to countries outside of the Domestic US. Geographic Availability: 230 Countries Service Restrictions: None Change Charge Applicability: N/A (except as noted below in Additional Information) Product Identifier Standalone VoIP International Off-Net Calling Peak Time 1 Standalone VoIP International Off- Net Calling Peak Time Brazil 2 Standalone VoIP International Off- Net Calling Peak Time Canada 3 Standalone VoIP International Off- Net Calling Peak Time China 4 Standalone VoIP International Off- Net Calling Peak Time France 5 Standalone VoIP International Off- Net Calling Peak Time Germany 6 Standalone VoIP International Off- Net Calling Peak Time Israel 7 Standalone VoIP International Off- Net Calling Peak Time Italy 8 Standalone VoIP International Off- Net Calling Peak Time Japan 9 Standalone VoIP International Off- Net Calling Peak Time Korea 10 Standalone VoIP International Off- Net Calling Peak Time Mexico 11 Standalone VoIP International Off- Net Calling Peak Time Spain 12 Standalone VoIP International Off- Net Calling Peak Time Switzerland 13 Standalone VoIP International Off- Net Calling Peak Time United Kingdom Feature Description Additional Information Non- item m Per unit Subcategory 1.3 Standalone VoIP Updated 11/13/2017 Page 8 of 54 e change per item Delegation Needed y IPINBZ $0.000 $0.0687 Minute $- No Required IPINCAN $0.000 $0.0318 Minute $- No Required IPINCH $0.000 $0.0420 Minute $- No Required IPINFR $0.000 $0.0338 Minute $- No Required IPINGER $0.000 $0.0410 Minute $- No Required IPINIS $0.000 $0.0431 Minute $- No Required IPINIT $0.000 $0.0338 Minute $- No Required IPINJP $0.000 $0.0472 Minute $- No Required IPINSK $0.000 $0.0646 Minute $- No Required IPINMX $0.000 $0.1015 Minute $- No Required IPINSP $0.000 $0.0349 Minute $- No Required IPINSW $0.000 $0.0410 Minute $- No Required IPINUK $0.000 $0.0338 Minute $- No Required

Non- Standalone VoIP International Off-Net Calling Off-Peak Time 14 Standalone VoIP International Off- IPINBZ $0.000 $0.0687 Minute $- No Required Net Calling Off-Peak Time Brazil 15 Standalone VoIP International Off- IPINCAN $0.000 $0.0318 Minute $- No Required Net Calling Off-Peak Time Canada 16 Standalone VoIP International Off- IPINCH $0.000 $0.0420 Minute $- No Required Net Calling Off-Peak Time China 17 Standalone VoIP International Off- IPINFR $0.000 $0.0338 Minute $- No Required Net Calling Off-Peak Time France 18 Standalone VoIP International Off- IPINGER $0.000 $0.0410 Minute $- No Required Net Calling Off-Peak Time Germany 19 Standalone VoIP International Off- IPINIS $0.000 $0.0431 Minute $- No Required Net Calling Off-Peak Time Israel 20 Standalone VoIP International Off- IPINIT $0.000 $0.0338 Minute $- No Required Net Calling Off-Peak Time Italy 21 Standalone VoIP International Off- IPINJP $0.000 $0.0472 Minute $- No Required Net Calling Off-Peak Time Japan 22 Standalone VoIP International Off- IPINSK $0.000 $0.0646 Minute $- No Required Net Calling Off- Peak Time Korea 23 Standalone VoIP International Off- IPINMX $0.000 $0.1015 Minute $- No Required Net Calling Off-Peak Time Mexico 24 Standalone VoIP International Off- IPINSP $0.000 $0.0349 Minute $- No Required Net Calling Off- Peak Time Spain 25 Standalone VoIP International Off- IPINSW $0.000 $0.0410 Minute $- No Required Net Calling Off-Peak Time Switzerland 26 Standalone VoIP International Off- IPINUK $0.000 $0.0338 Minute $- No Required Net Calling Off-Peak Time United Kingdom International Mobile Termination Charge (IMTC) 27 International Mobile Termination IPIMBZ $0.000 $0.0728 Minute $- No Required Charge (IMTC) Brazil 28 International Mobile Termination IPIMCAN $0.000 $0.0636 Minute $- No Required Charge (IMTC) Canada Subcategory 1.3 Standalone VoIP Updated 11/13/2017 Page 9 of 54

Non- 29 International Mobile Termination IPIMCH $0.000 $0.0461 Minute $- No Required Charge (IMTC) China 30 International Mobile Termination IPIMFR $0.000 $0.2122 Minute $- No Required Charge (IMTC) France 31 International Mobile Termination IPIMGER $0.000 $0.3003 Minute $- No Required Charge (IMTC) Germany 32 International Mobile Termination IPIMIS $0.000 $0.1087 Minute $- No Required Charge (IMTC) Israel 33 International Mobile Termination IPIMIT $0.000 $0.2952 Minute $- No Required Charge (IMTC) Italy 34 International Mobile Termination IPIMJP $0.000 $0.1937 Minute $- No Required Charge (IMTC) Japan 35 International Mobile Termination IPIMSK $0.000 $0.1179 Minute $- No Required Charge (IMTC) Korea 36 International Mobile Termination IPIMMX $0.000 $0.2593 Minute $- No Required Charge (IMTC) Mexico 37 International Mobile Termination IPIMSP $0.000 $0.3116 Minute $- No Required Charge (IMTC) Spain 38 International Mobile Termination IPIMSW $0.000 $0.2880 Minute $- No Required Charge (IMTC) Switzerland 39 International Mobile Termination IPIMUK $0.000 $0.2511 Minute $- No Required Charge (IMTC) United Kingdom Converged VoIP International Off-Net Calling Peak Time - Additional Countries 40 Afghanistan IPINAFG $0.000 $0.9410 Minute $ - No Required 41 Albania IPINALB $0.000 $0.5922 Minute $ - No Required 42 Algeria IPINALG $0.000 $0.4346 Minute $ - No Required 43 American Samoa IPINAMS $0.000 $0.3405 Minute $ - No Required 44 Andorra IPINAND $0.000 $0.2103 Minute $ - No Required 45 Angola IPINAGL $0.000 $0.7058 Minute $ - No Required 46 Anguilla IPINAGU $0.000 $0.3930 Minute $ - No Required 47 Antarctica (Casey) IPINANC $0.000 $1.5527 Minute $ - No Required Subcategory 1.3 Standalone VoIP Updated 11/13/2017 Page 10 of 54

Non- 48 Antarctica (Scott) IPINANS $0.000 $1.5527 Minute $ - No Required 49 Antigua and Barbuda IPINANT $0.000 $0.3239 Minute $ - No Required 50 Argentina IPINARG $0.000 $0.2823 Minute $ - No Required 51 Armenia IPINARM $0.000 $0.5287 Minute $ - No Required 52 Aruba IPINARU $0.000 $0.2380 Minute $ - No Required 53 Ascension Island IPINASC $0.000 $1.0018 Minute $ - No Required 54 Australia IPINAST $0.000 $0.1107 Minute $ - No Required 55 Austria IPINAUS $0.000 $0.1246 Minute $ - No Required 56 Azerbaijan IPINAZE $0.000 $0.5342 Minute $ - No Required 57 Bahamas IPINBAH $0.000 $0.1993 Minute $ - No Required 58 Bahrain IPINBHR $0.000 $0.4871 Minute $ - No Required 59 Bangladesh IPINBAN $0.000 $0.6753 Minute $ - No Required 60 Barbados IPINBAR $0.000 $0.3653 Minute $ - No Required 61 Belarus IPINBLR $0.000 $0.4180 Minute $ - No Required 62 Belgium IPINBLG $0.000 $0.1136 Minute $ - No Required 63 Belize IPINBLZ $0.000 $0.4705 Minute $ - No Required 64 Benin IPINBEN $0.000 $0.4235 Minute $ - No Required 65 Bermuda IPINBER $0.000 $0.2103 Minute $ - No Required Subcategory 1.3 Standalone VoIP Updated 11/13/2017 Page 11 of 54

Non- 66 Bhutan IPINBHU $0.000 $1.0711 Minute $ - No Required 67 Bosnia and Herzegovina IPINBOL $0.000 $0.3819 Minute $ - No Required 68 Botswana IPINBOS $0.000 $0.4096 Minute $ - No Required 69 British Virgin Islands IPINBVI $0.000 $0.2907 Minute $ - No Required 70 Brunei IPINBRU $0.000 $0.4512 Minute $ - No Required 71 Bulgaria IPINBUL $0.000 $0.3239 Minute $ - No Required 72 Burkina Faso IPINBKF $0.000 $0.5840 Minute $ - No Required 73 Burundi IPINBUR $0.000 $0.9770 Minute $ - No Required 74 Cambodia IPINCAM $0.000 $1.1956 Minute $ - No Required 75 Cameroon IPINCMR $0.000 $0.6007 Minute $ - No Required 76 Cape Verde IPINCAP $0.000 $0.5398 Minute $ - No Required 77 Cayman Islands IPINCAY $0.000 $0.2712 Minute $ - No Required 78 Central African Republic IPINCEN $0.000 $0.8608 Minute $ - No Required 79 Chad IPINCHA $0.000 $1.3671 Minute $ - No Required 80 Chile IPINCHI $0.000 $0.2187 Minute $ - No Required 81 Christmas Island IPINCHR $0.000 $0.1384 Minute $ - No Required 82 Cocos Island IPINCOC $0.000 $0.1384 Minute $ - No Required 83 Colombia IPINCOL $0.000 $0.2878 Minute $ - No Required Subcategory 1.3 Standalone VoIP Updated 11/13/2017 Page 12 of 54

Non- 84 Comoros IPINCOM $0.000 $0.8663 Minute $ - No Required 85 Congo Republic IPINCOZ $0.000 $0.5922 Minute $ - No Required 86 Congo (Zaire), Democratic Rep. IPINCON $0.000 $0.5867 Minute $ - No Required 87 Cook Islands IPINCOO $0.000 $1.0295 Minute $ - No Required 88 Costa Rica IPINCOS $0.000 $0.2768 Minute $ - No Required 89 Croatia IPINCRO $0.000 $0.3487 Minute $ - No Required 90 Cuba IPINCUB $0.000 $0.9133 Minute $ - No Required 91 Cyprus IPINCYP $0.000 $0.3737 Minute $ - No Required 92 Czech Republic IPINCZE $0.000 $0.3653 Minute $ - No Required 93 Denmark IPINDEN $0.000 $0.1052 Minute $ - No Required 94 Diego Garcia IPINDIE $0.000 $2.2140 Minute $ - No Required 95 Djibouti IPINDJI $0.000 $0.6062 Minute $ - No Required 96 Dominica IPINDMC $0.000 $0.3903 Minute $ - No Required 97 Dominican Republic IPINDMR $0.000 $0.1966 Minute $ - No Required 98 East Timor IPINEAS $0.000 $1.0295 Minute $ - No Required 99 Ecuador IPINECU $0.000 $0.3266 Minute $ - No Required 100 Egypt IPINEGY $0.000 $0.5148 Minute $ - No Required 101 El Salvador IPINELS $0.000 $0.3294 Minute $ - No Required Subcategory 1.3 Standalone VoIP Updated 11/13/2017 Page 13 of 54

Non- 102 Equatorial Guinea IPINEQU $0.000 $1.3423 Minute $ - No Required 103 Eritrea IPINERI $0.000 $0.7888 Minute $ - No Required 104 Estonia IPINEST $0.000 $0.4623 Minute $ - No Required 105 Ethiopia IPINETH $0.000 $0.7638 Minute $ - No Required 106 Falkland Islands IPINFAE $0.000 $0.7944 Minute $ - No Required 107 Faroe Islands IPINFAL $0.000 $0.3018 Minute $ - No Required 108 Federated States of Micronesia IPINMIC $0.000 $0.5148 Minute $ - No Required 109 Fiji IPINFIJ $0.000 $0.6365 Minute $ - No Required 110 Finland IPINFIN $0.000 $0.1052 Minute $ - No Required 111 French Antilles IPINFRE $0.000 $0.3321 Minute $ - No Required 112 French Guiana IPINFRG $0.000 $0.4235 Minute $ - No Required 113 French Polynesia IPINFP $0.000 $0.5369 Minute $ - No Required 114 Gabon IPINGAB $0.000 $0.5176 Minute $ - No Required 115 Gambia IPINGAM $0.000 $0.4457 Minute $ - No Required 116 Georgia IPINGEO $0.000 $0.5674 Minute $ - No Required 117 Ghana IPINGHA $0.000 $0.4069 Minute $ - No Required 118 Gibraltar IPINGIB $0.000 $0.4069 Minute $ - No Required 119 Greece IPINGRE $0.000 $0.1745 Minute $ - No Required Subcategory 1.3 Standalone VoIP Updated 11/13/2017 Page 14 of 54

Non- 120 Greenland IPINGRL $0.000 $0.4207 Minute $ - No Required 121 Grenada IPINGND $0.000 $0.4262 Minute $ - No Required 122 Guadeloupe IPINGDL $0.000 $0.3210 Minute $ - No Required 123 Guantanamo IPINGNT $0.000 $1.3423 Minute $ - No Required 124 Guatemala IPINGTM $0.000 $0.2878 Minute $ - No Required 125 Guinea IPINGPR $0.000 $0.5480 Minute $ - No Required 126 Guinea-Bissau IPINGNB $0.000 $1.0461 Minute $ - No Required 127 Guyana IPINGUY $0.000 $0.6808 Minute $ - No Required 128 Haiti IPINHAI $0.000 $0.4982 Minute $ - No Required 129 Honduras IPINHND $0.000 $0.3875 Minute $ - No Required 130 Hong Kong IPINHKG $0.000 $0.1412 Minute $ - No Required 131 Hungary IPINHUN $0.000 $0.2823 Minute $ - No Required 132 Iceland IPINICE $0.000 $0.2657 Minute $ - No Required 133 India IPINIPIN $0.000 $0.4096 Minute $ - No Required 134 Indonesia IPINIDN $0.000 $0.3294 Minute $ - No Required 135 Iran IPINIRN $0.000 $0.7224 Minute $ - No Required 136 Iraq IPINIRQ $0.000 $0.8524 Minute $ - No Required 137 Ireland IPINIRE $0.000 $0.1052 Minute $ - No Required Subcategory 1.3 Standalone VoIP Updated 11/13/2017 Page 15 of 54

Non- 138 Ivory Coast IPINIVO $0.000 $0.7583 Minute $ - No Required 139 Jamaica IPINJAM $0.000 $0.3542 Minute $ - No Required 140 Jordan IPINJOR $0.000 $0.5812 Minute $ - No Required 141 Kazakhstan IPINKAZ $0.000 $0.2796 Minute $ - No Required 142 Kenya IPINKEN $0.000 $0.5314 Minute $ - No Required 143 Kiribati IPINKIR $0.000 $0.8026 Minute $ - No Required 144 Korea, Democratic Peoples Rep. IPINKRN $0.000 $1.6826 Minute $ - No Required 145 Kuwait IPINKUW $0.000 $0.6283 Minute $ - No Required 146 Kyrgyzstan IPINKYR $0.000 $0.4982 Minute $ - No Required 147 Laos IPINLAO $0.000 $1.1457 Minute $ - No Required 148 Latvia IPINLAT $0.000 $0.4623 Minute $ - No Required 149 Lebanon IPINLEB $0.000 $0.5756 Minute $ - No Required 150 Lesotho IPINLES $0.000 $0.5590 Minute $ - No Required 151 Liberia IPINLBR $0.000 $0.4180 Minute $ - No Required 152 Libya IPINLBY $0.000 $0.6062 Minute $ - No Required 153 Liechtenstein IPINLIE $0.000 $0.1494 Minute $ - No Required 154 Lithuania IPINLIT $0.000 $0.5646 Minute $ - No Required 155 Luxembourg IPINLUX $0.000 $0.1384 Minute $ - No Required Subcategory 1.3 Standalone VoIP Updated 11/13/2017 Page 16 of 54

Non- 156 Macao IPINMAC $0.000 $0.4373 Minute $ - No Required 157 Macedonia IPINMCD $0.000 $0.3682 Minute $ - No Required 158 Madagascar IPINMAD $0.000 $1.6107 Minute $ - No Required 159 Malawi IPINMLW $0.000 $0.4457 Minute $ - No Required 160 Malaysia IPINMLY $0.000 $0.2409 Minute $ - No Required 161 Maldives IPINMLD $0.000 $0.7694 Minute $ - No Required 162 Mali IPINMAL $0.000 $0.6726 Minute $ - No Required 163 Malta IPINMLT $0.000 $0.4207 Minute $ - No Required 164 Marshall Islands IPINMAR $0.000 $0.4982 Minute $ - No Required 165 Mauritania IPINMRT $0.000 $0.6615 Minute $ - No Required 166 Mauritius IPINMAU $0.000 $0.6339 Minute $ - No Required 167 Mayotte IPINMAY $0.000 $0.8663 Minute $ - No Required 168 Moldova IPINMOL $0.000 $0.5646 Minute $ - No Required 169 Monaco IPINMNC $0.000 $0.1384 Minute $ - No Required 170 Mongolia IPINMGP $0.000 $1.0545 Minute $ - No Required 171 Montenegro IPINMON $0.000 $0.3737 Minute $ - No Required 172 Montserrat IPINMST $0.000 $0.4373 Minute $ - No Required 173 Morocco IPINMOR $0.000 $0.4401 Minute $ - No Required Subcategory 1.3 Standalone VoIP Updated 11/13/2017 Page 17 of 54

Non- 174 Mozambique IPINMOZ $0.000 $0.7804 Minute $ - No Required 175 Myanmar IPINMYA $0.000 $1.1956 Minute $ - No Required 176 Namibia IPINNAM $0.000 $0.4789 Minute $ - No Required 177 Nauru IPINNAU $0.000 $2.4077 Minute $ - No Required 178 Nepal IPINNEP $0.000 $0.6808 Minute $ - No Required 179 Netherlands IPINNTA $0.000 $0.1052 Minute $ - No Required 180 Netherlands Antilles IPINNET $0.000 $0.3044 Minute $ - No Required 181 Nevis IPINNEV $0.000 $0.3321 Minute $ - No Required 182 New Caledonia IPINNCD $0.000 $0.7335 Minute $ - No Required 183 New Zealand IPINNZD $0.000 $0.2077 Minute $ - No Required 184 Nicaragua IPINNIC $0.000 $0.3737 Minute $ - No Required 185 Niger IPINNGR $0.000 $0.6199 Minute $ - No Required 186 Nigeria IPINNIG $0.000 $0.5066 Minute $ - No Required 187 Niue IPINNIU $0.000 $2.4741 Minute $ - No Required 188 Norfolk Island IPINNFK $0.000 $1.5527 Minute $ - No Required 189 Norway IPINNOR $0.000 $0.1052 Minute $ - No Required 190 Oman IPINOMA $0.000 $0.5896 Minute $ - No Required 191 Pakistan IPINPAK $0.000 $0.6671 Minute $ - No Required Subcategory 1.3 Standalone VoIP Updated 11/13/2017 Page 18 of 54

Non- 192 Palau IPINPAL $0.000 $0.7390 Minute $ - No Required 193 Panama IPINPAN $0.000 $0.3044 Minute $ - No Required 194 Papua New Guinea IPINPAP $0.000 $0.7058 Minute $ - No Required 195 Paraguay IPINPAR $0.000 $0.3903 Minute $ - No Required 196 Peru IPINPER $0.000 $0.3321 Minute $ - No Required 197 Philippines IPINPHI $0.000 $0.2409 Minute $ - No Required 198 Poland IPINPOL $0.000 $0.2796 Minute $ - No Required 199 Portugal IPINPOR $0.000 $0.1384 Minute $ - No Required 200 Qatar IPINQAT $0.000 $0.5978 Minute $ - No Required 201 Reunion IPINREU $0.000 $0.6726 Minute $ - No Required 202 Romania IPINROM $0.000 $0.4069 Minute $ - No Required 203 Russia IPINRUS $0.000 $0.2657 Minute $ - No Required 204 Rwanda IPINRWA $0.000 $0.7749 Minute $ - No Required 205 Saint Helena IPINSTH $0.000 $1.3339 Minute $ - No Required 206 Saint Kitts IPINSTK $0.000 $0.3321 Minute $ - No Required 207 Saint Lucia IPINSTL $0.000 $0.3405 Minute $ - No Required 208 Saint Pierre and Miquelon IPINSTP $0.000 $0.3128 Minute $ - No Required 209 Saint Vincent and The Grenadines IPINSTV $0.000 $0.3848 Minute $ - No Required Subcategory 1.3 Standalone VoIP Updated 11/13/2017 Page 19 of 54

Non- 210 San Marino IPINSAN $0.000 $0.2353 Minute $ - No Required 211 Sao Tome and Principe IPINSAO $0.000 $1.4834 Minute $ - No Required 212 Saudi Arabia IPINSAU $0.000 $0.5066 Minute $ - No Required 213 Senegal IPINSEN $0.000 $0.7169 Minute $ - No Required 214 Serbia IPINSBA $0.000 $0.3737 Minute $ - No Required 215 Seychelles IPINSEY $0.000 $0.9161 Minute $ - No Required 216 Sierra Leone IPINSIE $0.000 $0.6199 Minute $ - No Required 217 Singapore IPINSIN $0.000 $0.1523 Minute $ - No Required 218 Slovakia IPINSVK $0.000 $0.3155 Minute $ - No Required 219 Slovenia IPINSVN $0.000 $0.3155 Minute $ - No Required 220 Solomon Islands IPINSOL $0.000 $1.7048 Minute $ - No Required 221 Somalia IPINSOM $0.000 $1.1513 Minute $ - No Required 222 South Africa IPINSOU $0.000 $0.2686 Minute $ - No Required 223 Sri Lanka IPINSRI $0.000 $0.6449 Minute $ - No Required 224 Sudan IPINSUD $0.000 $0.8276 Minute $ - No Required 225 Suriname IPINSUR $0.000 $0.7612 Minute $ - No Required 226 Swaziland IPINSWA $0.000 $0.4207 Minute $ - No Required 227 Sweden IPINSWE $0.000 $0.0996 Minute $ - No Required Subcategory 1.3 Standalone VoIP Updated 11/13/2017 Page 20 of 54

Non- 228 Syria IPINSYR $0.000 $0.6671 Minute $ - No Required 229 Taiwan IPINTAI $0.000 $0.1661 Minute $ - No Required 230 Tajikistan IPINTAJ $0.000 $0.2989 Minute $ - No Required 231 Tanzania IPINTAN $0.000 $0.5314 Minute $ - No Required 232 Thailand IPINTHA $0.000 $0.3100 Minute $ - No Required 233 Togo IPINTOG $0.000 $0.6615 Minute $ - No Required 234 Tonga IPINTON $0.000 $0.6726 Minute $ - No Required 235 Trinidad and Tobago IPINTRI $0.000 $0.3405 Minute $ - No Required 236 Tunisia IPINTUN $0.000 $0.3930 Minute $ - No Required 237 Turkey IPINTRK $0.000 $0.3073 Minute $ - No Required 238 Turkmenistan IPINTKM $0.000 $0.6531 Minute $ - No Required 239 Turks and Caicos Islands IPINTKC $0.000 $0.3571 Minute $ - No Required 240 Tuvalu IPINTUV $0.000 $1.1956 Minute $ - No Required 241 Uganda IPINUGA $0.000 $0.4955 Minute $ - No Required 242 Ukraine IPINUKR $0.000 $0.3985 Minute $ - No Required 243 United Arab Emirates IPINUAE $0.000 $0.3819 Minute $ - No Required 244 Uruguay IPINURU $0.000 $0.4096 Minute $ - No Required 245 Uzbekistan IPINUZB $0.000 $0.3653 Minute $ - No Required Subcategory 1.3 Standalone VoIP Updated 11/13/2017 Page 21 of 54

Non- 246 Vanuatu IPINVAN $0.000 $1.9623 Minute $ - No Required 247 Vatican City IPINVAT $0.000 $0.1052 Minute $ - No Required 248 Venezuela IPINVEN $0.000 $0.2464 Minute $ - No Required 249 Viet Nam IPINVIE $0.000 $0.7335 Minute $ - No Required 250 Wallis and Fortuna Islands IPINWAL $0.000 $2.4051 Minute $ - No Required 251 Western Samoa IPINWSM $0.000 $0.5922 Minute $ - No Required 252 Yemen IPINYEM $0.000 $0.5812 Minute $ - No Required 253 Zambia IPINZAM $0.000 $0.5314 Minute $ - No Required 254 Zimbabwe IPINZIM $0.000 $0.4457 Minute $ - No Required Converged VoIP International Off-Net Calling Off Peak Time - Additional Countries 255 Afghanistan IPINAFG $0.000 $0.9410 Minute $ - No Required 256 Albania IPINALB $0.000 $0.5922 Minute $ - No Required 257 Algeria IPINALG $0.000 $0.4346 Minute $ - No Required 258 American Samoa IPINAMS $0.000 $0.3405 Minute $ - No Required 259 Andorra IPINAND $0.000 $0.2103 Minute $ - No Required 260 Angola IPINAGL $0.000 $0.7058 Minute $ - No Required 261 Anguilla IPINAGU $0.000 $0.3930 Minute $ - No Required Subcategory 1.3 Standalone VoIP Updated 11/13/2017 Page 22 of 54

Non- 262 Antarctica (Casey) IPINANC $0.000 $1.5527 Minute $ - No Required 263 Antarctica (Scott) IPINANS $0.000 $1.5527 Minute $ - No Required 264 Antigua and Barbuda IPINANT $0.000 $0.3239 Minute $ - No Required 265 Argentina IPINARG $0.000 $0.2823 Minute $ - No Required 266 Armenia IPINARM $0.000 $0.5287 Minute $ - No Required 267 Aruba IPINARU $0.000 $0.2380 Minute $ - No Required 268 Ascension Island IPINASC $0.000 $1.0018 Minute $ - No Required 269 Australia IPINAST $0.000 $0.1107 Minute $ - No Required 270 Austria IPINAUS $0.000 $0.1246 Minute $ - No Required 271 Azerbaijan IPINAZE $0.000 $0.5342 Minute $ - No Required 272 Bahamas IPINBAH $0.000 $0.1993 Minute $ - No Required 273 Bahrain IPINBHR $0.000 $0.4871 Minute $ - No Required 274 Bangladesh IPINBAN $0.000 $0.6753 Minute $ - No Required 275 Barbados IPINBAR $0.000 $0.3653 Minute $ - No Required 276 Belarus IPINBLR $0.000 $0.4180 Minute $ - No Required 277 Belgium IPINBLG $0.000 $0.1136 Minute $ - No Required 278 Belize IPINBLZ $0.000 $0.4705 Minute $ - No Required 279 Benin IPINBEN $0.000 $0.4235 Minute $ - No Required Subcategory 1.3 Standalone VoIP Updated 11/13/2017 Page 23 of 54

Non- 280 Bermuda IPINBER $0.000 $0.2103 Minute $ - No Required 281 Bhutan IPINBHU $0.000 $1.0711 Minute $ - No Required 282 Bosnia and Herzegovina IPINBOL $0.000 $0.3819 Minute $ - No Required 283 Botswana IPINBOS $0.000 $0.4096 Minute $ - No Required 284 British Virgin Islands IPINBVI $0.000 $0.2907 Minute $ - No Required 285 Brunei IPINBRU $0.000 $0.4512 Minute $ - No Required 286 Bulgaria IPINBUL $0.000 $0.3239 Minute $ - No Required 287 Burkina Faso IPINBKF $0.000 $0.5840 Minute $ - No Required 288 Burundi IPINBUR $0.000 $0.9770 Minute $ - No Required 289 Cambodia IPINCAM $0.000 $1.1956 Minute $ - No Required 290 Cameroon IPINCMR $0.000 $0.6007 Minute $ - No Required 291 Cape Verde IPINCAP $0.000 $0.5398 Minute $ - No Required 292 Cayman Islands IPINCAY $0.000 $0.2712 Minute $ - No Required 293 Central African Republic IPINCEN $0.000 $0.8608 Minute $ - No Required 294 Chad IPINCHA $0.000 $1.3671 Minute $ - No Required 295 Chile IPINCHI $0.000 $0.2187 Minute $ - No Required 296 Christmas Island IPINCHR $0.000 $0.1384 Minute $ - No Required 297 Cocos Island IPINCOC $0.000 $0.1384 Minute $ - No Required Subcategory 1.3 Standalone VoIP Updated 11/13/2017 Page 24 of 54

Non- 298 Colombia IPINCOL $0.000 $0.2878 Minute $ - No Required 299 Comoros IPINCOM $0.000 $0.8663 Minute $ - No Required 300 Congo Republic IPINCOZ $0.000 $0.5922 Minute $ - No Required 301 Congo (Zaire), Democratic Rep. IPINCON $0.000 $0.5867 Minute $ - No Required 302 Cook Islands IPINCOO $0.000 $1.0295 Minute $ - No Required 303 Costa Rica IPINCOS $0.000 $0.2768 Minute $ - No Required 304 Croatia IPINCRO $0.000 $0.3487 Minute $ - No Required 305 Cuba IPINCUB $0.000 $0.9133 Minute $ - No Required 306 Cyprus IPINCYP $0.000 $0.3737 Minute $ - No Required 307 Czech Republic IPINCZE $0.000 $0.3653 Minute $ - No Required 308 Denmark IPINDEN $0.000 $0.1052 Minute $ - No Required 309 Diego Garcia IPINDIE $0.000 $2.2140 Minute $ - No Required 310 Djibouti IPINDJI $0.000 $0.6062 Minute $ - No Required 311 Dominica IPINDMC $0.000 $0.3903 Minute $ - No Required 312 Dominican Republic IPINDMR $0.000 $0.1966 Minute $ - No Required 313 East Timor IPINEAS $0.000 $1.0295 Minute $ - No Required 314 Ecuador IPINECU $0.000 $0.3266 Minute $ - No Required 315 Egypt IPINEGY $0.000 $0.5148 Minute $ - No Required Subcategory 1.3 Standalone VoIP Updated 11/13/2017 Page 25 of 54

Non- 316 El Salvador IPINELS $0.000 $0.3294 Minute $ - No Required 317 Equatorial Guinea IPINEQU $0.000 $1.3423 Minute $ - No Required 318 Eritrea IPINERI $0.000 $0.7888 Minute $ - No Required 319 Estonia IPINEST $0.000 $0.4623 Minute $ - No Required 320 Ethiopia IPINETH $0.000 $0.7638 Minute $ - No Required 321 Falkland Islands IPINFAE $0.000 $0.7944 Minute $ - No Required 322 Faroe Islands IPINFAL $0.000 $0.3018 Minute $ - No Required 323 Federated States of Micronesia IPINMIC $0.000 $0.5148 Minute $ - No Required 324 Fiji IPINFIJ $0.000 $0.6365 Minute $ - No Required 325 Finland IPINFIN $0.000 $0.1052 Minute $ - No Required 326 French Antilles IPINFRE $0.000 $0.3321 Minute $ - No Required 327 French Guiana IPINFRG $0.000 $0.4235 Minute $ - No Required 328 French Polynesia IPINFP $0.000 $0.5369 Minute $ - No Required 329 Gabon IPINGAB $0.000 $0.5176 Minute $ - No Required 330 Gambia IPINGAM $0.000 $0.4457 Minute $ - No Required 331 Georgia IPINGEO $0.000 $0.5674 Minute $ - No Required 332 Ghana IPINGHA $0.000 $0.4069 Minute $ - No Required 333 Gibraltar IPINGIB $0.000 $0.4069 Minute $ - No Required Subcategory 1.3 Standalone VoIP Updated 11/13/2017 Page 26 of 54

Non- 334 Greece IPINGRE $0.000 $0.1745 Minute $ - No Required 335 Greenland IPINGRL $0.000 $0.4207 Minute $ - No Required 336 Grenada IPINGND $0.000 $0.4262 Minute $ - No Required 337 Guadeloupe IPINGDL $0.000 $0.3210 Minute $ - No Required 338 Guantanamo IPINGNT $0.000 $1.3423 Minute $ - No Required 339 Guatemala IPINGTM $0.000 $0.2878 Minute $ - No Required 340 Guinea IPINGPR $0.000 $0.5480 Minute $ - No Required 341 Guinea-Bissau IPINGNB $0.000 $1.0461 Minute $ - No Required 342 Guyana IPINGUY $0.000 $0.6808 Minute $ - No Required 343 Haiti IPINHAI $0.000 $0.4982 Minute $ - No Required 344 Honduras IPINHND $0.000 $0.3875 Minute $ - No Required 345 Hong Kong IPINHKG $0.000 $0.1412 Minute $ - No Required 346 Hungary IPINHUN $0.000 $0.2823 Minute $ - No Required 347 Iceland IPINICE $0.000 $0.2657 Minute $ - No Required 348 India IPINIPIN $0.000 $0.4096 Minute $ - No Required 349 Indonesia IPINIDN $0.000 $0.3294 Minute $ - No Required 350 Iran IPINIRN $0.000 $0.7224 Minute $ - No Required 351 Iraq IPINIRQ $0.000 $0.8524 Minute $ - No Required Subcategory 1.3 Standalone VoIP Updated 11/13/2017 Page 27 of 54

Non- 352 Ireland IPINIRE $0.000 $0.1052 Minute $ - No Required 353 Ivory Coast IPINIVO $0.000 $0.7583 Minute $ - No Required 354 Jamaica IPINJAM $0.000 $0.3542 Minute $ - No Required 355 Jordan IPINJOR $0.000 $0.5812 Minute $ - No Required 356 Kazakhstan IPINKAZ $0.000 $0.2796 Minute $ - No Required 357 Kenya IPINKEN $0.000 $0.5314 Minute $ - No Required 358 Kiribati IPINKIR $0.000 $0.8026 Minute $ - No Required 359 Korea, Democratic Peoples Rep. IPINKRN $0.000 $1.6826 Minute $ - No Required 360 Kuwait IPINKUW $0.000 $0.6283 Minute $ - No Required 361 Kyrgyzstan IPINKYR $0.000 $0.4982 Minute $ - No Required 362 Laos IPINLAO $0.000 $1.1457 Minute $ - No Required 363 Latvia IPINLAT $0.000 $0.4623 Minute $ - No Required 364 Lebanon IPINLEB $0.000 $0.5756 Minute $ - No Required 365 Lesotho IPINLES $0.000 $0.5590 Minute $ - No Required 366 Liberia IPINLBR $0.000 $0.4180 Minute $ - No Required 367 Libya IPINLBY $0.000 $0.6062 Minute $ - No Required 368 Liechtenstein IPINLIE $0.000 $0.1494 Minute $ - No Required 369 Lithuania IPINLIT $0.000 $0.5646 Minute $ - No Required Subcategory 1.3 Standalone VoIP Updated 11/13/2017 Page 28 of 54

Non- 370 Luxembourg IPINLUX $0.000 $0.1384 Minute $ - No Required 371 Macao IPINMAC $0.000 $0.4373 Minute $ - No Required 372 Macedonia IPINMCD $0.000 $0.3682 Minute $ - No Required 373 Madagascar IPINMAD $0.000 $1.6107 Minute $ - No Required 374 Malawi IPINMLW $0.000 $0.4457 Minute $ - No Required 375 Malaysia IPINMLY $0.000 $0.2409 Minute $ - No Required 376 Maldives IPINMLD $0.000 $0.7694 Minute $ - No Required 377 Mali IPINMAL $0.000 $0.6726 Minute $ - No Required 378 Malta IPINMLT $0.000 $0.4207 Minute $ - No Required 379 Marshall Islands IPINMAR $0.000 $0.4982 Minute $ - No Required 380 Mauritania IPINMRT $0.000 $0.6615 Minute $ - No Required 381 Mauritius IPINMAU $0.000 $0.6339 Minute $ - No Required 382 Mayotte IPINMAY $0.000 $0.8663 Minute $ - No Required 383 Moldova IPINMOL $0.000 $0.5646 Minute $ - No Required 384 Monaco IPINMNC $0.000 $0.1384 Minute $ - No Required 385 Mongolia IPINMGP $0.000 $1.0545 Minute $ - No Required 386 Montenegro IPINMON $0.000 $0.3737 Minute $ - No Required 387 Montserrat IPINMST $0.000 $0.4373 Minute $ - No Required Subcategory 1.3 Standalone VoIP Updated 11/13/2017 Page 29 of 54

Non- 388 Morocco IPINMOR $0.000 $0.4401 Minute $ - No Required 389 Mozambique IPINMOZ $0.000 $0.7804 Minute $ - No Required 390 Myanmar IPINMYA $0.000 $1.1956 Minute $ - No Required 391 Namibia IPINNAM $0.000 $0.4789 Minute $ - No Required 392 Nauru IPINNAU $0.000 $2.4077 Minute $ - No Required 393 Nepal IPINNEP $0.000 $0.6808 Minute $ - No Required 394 Netherlands IPINNTA $0.000 $0.1052 Minute $ - No Required 395 Netherlands Antilles IPINNET $0.000 $0.3044 Minute $ - No Required 396 Nevis IPINNEV $0.000 $0.3321 Minute $ - No Required 397 New Caledonia IPINNCD $0.000 $0.7335 Minute $ - No Required 398 New Zealand IPINNZD $0.000 $0.2077 Minute $ - No Required 399 Nicaragua IPINNIC $0.000 $0.3737 Minute $ - No Required 400 Niger IPINNGR $0.000 $0.6199 Minute $ - No Required 401 Nigeria IPINNIG $0.000 $0.5066 Minute $ - No Required 402 Niue IPINNIU $0.000 $2.4741 Minute $ - No Required 403 Norfolk Island IPINNFK $0.000 $1.5527 Minute $ - No Required 404 Norway IPINNOR $0.000 $0.1052 Minute $ - No Required 405 Oman IPINOMA $0.000 $0.5896 Minute $ - No Required Subcategory 1.3 Standalone VoIP Updated 11/13/2017 Page 30 of 54

Non- 406 Pakistan IPINPAK $0.000 $0.6671 Minute $ - No Required 407 Palau IPINPAL $0.000 $0.7390 Minute $ - No Required 408 Panama IPINPAN $0.000 $0.3044 Minute $ - No Required 409 Papua New Guinea IPINPAP $0.000 $0.7058 Minute $ - No Required 410 Paraguay IPINPAR $0.000 $0.3903 Minute $ - No Required 411 Peru IPINPER $0.000 $0.3321 Minute $ - No Required 412 Philippines IPINPHI $0.000 $0.2409 Minute $ - No Required 413 Poland IPINPOL $0.000 $0.2796 Minute $ - No Required 414 Portugal IPINPOR $0.000 $0.1384 Minute $ - No Required 415 Qatar IPINQAT $0.000 $0.5978 Minute $ - No Required 416 Reunion IPINREU $0.000 $0.6726 Minute $ - No Required 417 Romania IPINROM $0.000 $0.4069 Minute $ - No Required 418 Russia IPINRUS $0.000 $0.2657 Minute $ - No Required 419 Rwanda IPINRWA $0.000 $0.7749 Minute $ - No Required 420 Saint Helena IPINSTH $0.000 $1.3339 Minute $ - No Required 421 Saint Kitts IPINSTK $0.000 $0.3321 Minute $ - No Required 422 Saint Lucia IPINSTL $0.000 $0.3405 Minute $ - No Required 423 Saint Pierre and Miquelon IPINSTP $0.000 $0.3128 Minute $ - No Required Subcategory 1.3 Standalone VoIP Updated 11/13/2017 Page 31 of 54

424 Saint Vincent and The Grenadines Non- IPINSTV $0.000 $0.3848 Minute $ - No Required 425 San Marino IPINSAN $0.000 $0.2353 Minute $ - No Required 426 Sao Tome and Principe IPINSAO $0.000 $1.4834 Minute $ - No Required 427 Saudi Arabia IPINSAU $0.000 $0.5066 Minute $ - No Required 428 Senegal IPINSEN $0.000 $0.7169 Minute $ - No Required 429 Serbia IPINSBA $0.000 $0.3737 Minute $ - No Required 430 Seychelles IPINSEY $0.000 $0.9161 Minute $ - No Required 431 Sierra Leone IPINSIE $0.000 $0.6199 Minute $ - No Required 432 Singapore IPINSIN $0.000 $0.1523 Minute $ - No Required 433 Slovakia IPINSVK $0.000 $0.3155 Minute $ - No Required 434 Slovenia IPINSVN $0.000 $0.3155 Minute $ - No Required 435 Solomon Islands IPINSOL $0.000 $1.7048 Minute $ - No Required 436 Somalia IPINSOM $0.000 $1.1513 Minute $ - No Required 437 South Africa IPINSOU $0.000 $0.2686 Minute $ - No Required 438 Sri Lanka IPINSRI $0.000 $0.6449 Minute $ - No Required 439 Sudan IPINSUD $0.000 $0.8276 Minute $ - No Required 440 Suriname IPINSUR $0.000 $0.7612 Minute $ - No Required 441 Swaziland IPINSWA $0.000 $0.4207 Minute $ - No Required Subcategory 1.3 Standalone VoIP Updated 11/13/2017 Page 32 of 54

Non- 442 Sweden IPINSWE $0.000 $0.0996 Minute $ - No Required 443 Syria IPINSYR $0.000 $0.6671 Minute $ - No Required 444 Taiwan IPINTAI $0.000 $0.1661 Minute $ - No Required 445 Tajikistan IPINTAJ $0.000 $0.2989 Minute $ - No Required 446 Tanzania IPINTAN $0.000 $0.5314 Minute $ - No Required 447 Thailand IPINTHA $0.000 $0.3100 Minute $ - No Required 448 Togo IPINTOG $0.000 $0.6615 Minute $ - No Required 449 Tonga IPINTON $0.000 $0.6726 Minute $ - No Required 450 Trinidad and Tobago IPINTRI $0.000 $0.3405 Minute $ - No Required 451 Tunisia IPINTUN $0.000 $0.3930 Minute $ - No Required 452 Turkey IPINTRK $0.000 $0.3073 Minute $ - No Required 453 Turkmenistan IPINTKM $0.000 $0.6531 Minute $ - No Required 454 Turks and Caicos Islands IPINTKC $0.000 $0.3571 Minute $ - No Required 455 Tuvalu IPINTUV $0.000 $1.1956 Minute $ - No Required 456 Uganda IPINUGA $0.000 $0.4955 Minute $ - No Required 457 Ukraine IPINUKR $0.000 $0.3985 Minute $ - No Required 458 United Arab Emirates IPINUAE $0.000 $0.3819 Minute $ - No Required 459 Uruguay IPINURU $0.000 $0.4096 Minute $ - No Required Subcategory 1.3 Standalone VoIP Updated 11/13/2017 Page 33 of 54

Non- 460 Uzbekistan IPINUZB $0.000 $0.3653 Minute $ - No Required 461 Vanuatu IPINVAN $0.000 $1.9623 Minute $ - No Required 462 Vatican City IPINVAT $0.000 $0.1052 Minute $ - No Required 463 Venezuela IPINVEN $0.000 $0.2464 Minute $ - No Required 464 Viet Nam IPINVIE $0.000 $0.7335 Minute $ - No Required 465 Wallis and Fortuna Islands IPINWAL $0.000 $2.4051 Minute $ - No Required 466 Western Samoa IPINWSM $0.000 $0.5922 Minute $ - No Required 467 Yemen IPINYEM $0.000 $0.5812 Minute $ - No Required 468 Zambia IPINZAM $0.000 $0.5314 Minute $ - No Required 469 Zimbabwe IPINZIM $0.000 $0.4457 Minute $ - No Required International Mobile Termination Charge (IMTC) Additional Counties 470 Afghanistan IPINAFG $0.000 $0.9410 Minute $ - No Required 471 Albania IPINALB $0.000 $0.6310 Minute $ - No Required 472 Algeria IPINALG $0.000 $0.5010 Minute $ - No Required 473 American Samoa IPINAMS $0.000 $0.3985 Minute $ - No Required 474 Andorra IPINAND $0.000 $0.4733 Minute $ - No Required 475 Angola IPINAGL $0.000 $0.8165 Minute $ - No Required Subcategory 1.3 Standalone VoIP Updated 11/13/2017 Page 34 of 54

Non- 476 Anguilla IPINAGU $0.000 $0.4483 Minute $ - No Required 477 Antarctica (Casey) IPINANC $0.000 $1.5527 Minute $ - No Required 478 Antarctica (Scott) IPINANS $0.000 $1.5527 Minute $ - No Required 479 Antigua and Barbuda IPINANT $0.000 $0.3793 Minute $ - No Required 480 Argentina IPINARG $0.000 $0.5287 Minute $ - No Required 481 Armenia IPINARM $0.000 $0.7638 Minute $ - No Required 482 Aruba IPINARU $0.000 $0.3432 Minute $ - No Required 483 Ascension Island IPINASC $0.000 $1.0018 Minute $ - No Required 484 Australia IPINAST $0.000 $0.2962 Minute $ - No Required 485 Austria IPINAUS $0.000 $0.2962 Minute $ - No Required 486 Azerbaijan IPINAZE $0.000 $0.8165 Minute $ - No Required 487 Bahamas IPINBAH $0.000 $0.2214 Minute $ - No Required 488 Bahrain IPINBHR $0.000 $0.5564 Minute $ - No Required 489 Bangladesh IPINBAN $0.000 $0.8165 Minute $ - No Required 490 Barbados IPINBAR $0.000 $0.4789 Minute $ - No Required 491 Belarus IPINBLR $0.000 $0.5564 Minute $ - No Required 492 Belgium IPINBLG $0.000 $0.3266 Minute $ - No Required 493 Belize IPINBLZ $0.000 $0.6255 Minute $ - No Required Subcategory 1.3 Standalone VoIP Updated 11/13/2017 Page 35 of 54

Non- 494 Benin IPINBEN $0.000 $0.4235 Minute $ - No Required 495 Bermuda IPINBER $0.000 $0.2768 Minute $ - No Required 496 Bhutan IPINBHU $0.000 $1.0711 Minute $ - No Required 497 Bosnia and Herzegovina IPINBOL $0.000 $0.5564 Minute $ - No Required 498 Botswana IPINBOS $0.000 $0.5010 Minute $ - No Required 499 British Virgin Islands IPINBVI $0.000 $0.3432 Minute $ - No Required 500 Brunei IPINBRU $0.000 $0.6837 Minute $ - No Required 501 Bulgaria IPINBUL $0.000 $0.5232 Minute $ - No Required 502 Burkina Faso IPINBKF $0.000 $0.5564 Minute $ - No Required 503 Burundi IPINBUR $0.000 $0.9770 Minute $ - No Required 504 Cambodia IPINCAM $0.000 $1.4723 Minute $ - No Required 505 Cameroon IPINCMR $0.000 $0.6007 Minute $ - No Required 506 Cape Verde IPINCAP $0.000 $0.5398 Minute $ - No Required 507 Cayman Islands IPINCAY $0.000 $0.3266 Minute $ - No Required 508 Central African Republic IPINCEN $0.000 $0.8608 Minute $ - No Required 509 Chad IPINCHA $0.000 $1.3671 Minute $ - No Required 510 Chile IPINCHI $0.000 $0.4401 Minute $ - No Required 511 Christmas Island IPINCHR $0.000 $0.1384 Minute $ - No Required Subcategory 1.3 Standalone VoIP Updated 11/13/2017 Page 36 of 54

Non- 512 Cocos Island IPINCOC $0.000 $0.1384 Minute $ - No Required 513 Colombia IPINCOL $0.000 $0.5010 Minute $ - No Required 514 Comoros IPINCOM $0.000 $1.1624 Minute $ - No Required 515 Congo Republic IPINCOZ $0.000 $0.7417 Minute $ - No Required 516 Congo (Zaire), Democratic Rep. IPINCON $0.000 $0.6339 Minute $ - No Required 517 Cook Islands IPINCOO $0.000 $1.0295 Minute $ - No Required 518 Costa Rica IPINCOS $0.000 $0.3239 Minute $ - No Required 519 Croatia IPINCRO $0.000 $0.5564 Minute $ - No Required 520 Cuba IPINCUB $0.000 $0.8579 Minute $ - No Required 521 Cyprus IPINCYP $0.000 $0.5978 Minute $ - No Required 522 Czech Republic IPINCZE $0.000 $0.5176 Minute $ - No Required 523 Denmark IPINDEN $0.000 $0.3100 Minute $ - No Required 524 Diego Garcia IPINDIE $0.000 $2.2140 Minute $ - No Required 525 Djibouti IPINDJI $0.000 $0.6173 Minute $ - No Required 526 Dominica IPINDMC $0.000 $0.4926 Minute $ - No Required 527 Dominican Republic IPINDMR $0.000 $0.2934 Minute $ - No Required 528 East Timor IPINEAS $0.000 $1.0295 Minute $ - No Required 529 Ecuador IPINECU $0.000 $0.4733 Minute $ - No Required Subcategory 1.3 Standalone VoIP Updated 11/13/2017 Page 37 of 54

Non- 530 Egypt IPINEGY $0.000 $0.5619 Minute $ - No Required 531 El Salvador IPINELS $0.000 $0.4346 Minute $ - No Required 532 Equatorial Guinea IPINEQU $0.000 $1.4723 Minute $ - No Required 533 Eritrea IPINERI $0.000 $0.8081 Minute $ - No Required 534 Estonia IPINEST $0.000 $0.7224 Minute $ - No Required 535 Ethiopia IPINETH $0.000 $0.8165 Minute $ - No Required 536 Falkland Islands IPINFAE $0.000 $0.7944 Minute $ - No Required 537 Faroe Islands IPINFAL $0.000 $0.3018 Minute $ - No Required 538 Federated States of Micronesia IPINMIC $0.000 $0.5148 Minute $ - No Required 539 Fiji IPINFIJ $0.000 $0.6365 Minute $ - No Required 540 Finland IPINFIN $0.000 $0.2934 Minute $ - No Required 541 French Antilles IPINFRE $0.000 $0.6421 Minute $ - No Required 542 French Guiana IPINFRG $0.000 $0.7749 Minute $ - No Required 543 French Polynesia IPINFP $0.000 $0.9494 Minute $ - No Required 544 Gabon IPINGAB $0.000 $0.6339 Minute $ - No Required 545 Gambia IPINGAM $0.000 $0.4567 Minute $ - No Required 546 Georgia IPINGEO $0.000 $0.8663 Minute $ - No Required 547 Ghana IPINGHA $0.000 $0.5010 Minute $ - No Required Subcategory 1.3 Standalone VoIP Updated 11/13/2017 Page 38 of 54