OnDemand Continuing Education Course User Guide Real Estate Certification Program 320 N Meridian Street, Suite 428 Indianapolis, IN 46204 Course Content Questions: Need Help? Email course@recp.org for any specific course content related questions. A licensed real estate professional instructor will respond to your inquiry as soon as possible (note that this inbox is also monitored most weekends too). Technical Assistance: Refer to the Troubleshooting Guide under the Tools icon in your education portal. You may also call 800-742-4067 during business hours. If you must leave a voicemail, we will respond as soon as possible in the order your message is received. RECP Business Hours: Monday - Friday 9am to 5pm EST.
Table of Contents: Introduction - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 2 Compatibility - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 3 Education Portal Icons - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 3 Course Materials - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 4 Managing Course Progress - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 5-6 Tests - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7 Completion Certificates - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 8 Indiana License Search & Verify - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 8 Indiana Professional Licensing Agency - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 8 www.recp.org Copyright RECP 2014 Page 1
Introduction: Once you have purchased your course and are ready to being, click Launch on your course from the education portal Training Menu. Read all instructions including the Alert section at the right of the Training Menu. Note: Disregard the Activate Course field, as RECP is not using activation codes at this time. Once you launch your course you will be taken to the student course modules menu where all course modules are listed. Click Launch on the first module to begin. Course material is presented in a slideshow format with instructor voiceover. Progress through the modules by clicking Launch on each. You will be able to review material that has already been viewed but you must follow the order of the modules. You will not be able to skip forward in the material. www.recp.org Copyright RECP 2014 Page 2
*It is strongly recommended that you use headphones or ear buds while taking the course. Compatibility: PC, MAC & IPAD Compatible We highly recommend the online courses to be accessed through ONLY one of these three systems. For best overall experience, we do NOT recommend students accessing courses through their phone devices for this current time. Not only do we intend the user experience to be viewed as a virtual classroom, phone device specifications are NOT designed to meet the functionality of this course. You can view RECP OnDemand courses on any desktop/laptop/ipad with a high speed internet connection. While you may use any browser there may be specific settings that need to be changed for the browser depending on your system situation, automatic updates, etc. The course also requires a current version of Adobe Flash which can be downloaded via the link below. http://www.adobe.com/support/flashplayer/downloads.html http://get.adobe.com/reader/ For the best overall experience, it is recommended that you use Google Chrome for PC/MAC based computer systems. The Firefox web browser for a MAC based computers is also accepted. Especially if you are experiencing issues accessing course content or loading modules please download the Firefox or Chrome browser at the link below. Login to your account through Firefox or Chrome and to access the course. http://www.google.com/chrome/ http://www.mozilla.org/en-us/firefox/new/ www.recp.org Copyright RECP 2014 Page 3
Education Portal Icons: Access additional course items through the icons at the top right of the education portal: FAQs Click the question icon to access useful information and answers to frequently asked questions. Tools Click the tools icon to access additional course materials. You may print these to use as you go through the material. Notes If you want to take notes within the portal you may click this icon and save notes as you go through the material Message Center Click the envelope icon to submit a message to RECP staff. You may also email course@recp.org Course Materials: The Continuing Education Course student handouts are available online under the Tools icon (see Education Portal Icons section) in the education portal. Use the Click Here to Expand link to access the handout for your course. Some OnDemand students choose to follow along with the online student manual while others print it and fill in the blanks. As you go through the course, access the manual in a way that best meets your learning needs. www.recp.org Copyright RECP 2014 Page 4
Managing Course Progress: OnDemand courses are programmed to keep your progress. Move through the material at your pace and begin where you left off the previous session. In order to maintain progress in the course software, please remember the following 1.) You cannot move forward in the course until all material has been viewed. The course will not allow you to skip ahead in the content. 2.) Do not use the back button in your browser. To review previous course slides utilize the BACK button at the bottom left. 3.) Each time you login to a new session you will see a pop-up. Always specify that you want to resume the presentation where you left off by selecting OK. Always log out when you are finished working at the end of each session. If you do not log out of both the education portal and the www.recp.org website your session may time-out and progress may not be recorded or saved. www.recp.org Copyright RECP 2014 Page 5
When you have completed all module content you will have access to a Table of Contents at the top right. This is in addition to the Previous/Next buttons and allows you to navigate to any page in the module via the dropdown. The Table of Contents makes it easy to review specific sections. www.recp.org Copyright RECP 2014 Page 6
Tests: Once you have completed all modules in your course, return to the course menu where your course modules are listed. A button/link will be available to take the Final Assessment at the top of the list of modules, to the right of the List of Activities. There are 20-30 multiple choice questions included. You have one hour to complete the assessment and you are allowed three attempts to pass. It is always suggested that you review course material prior to taking a test/assessment. Do not leave course questions idle on your screen. Stay active as you move through the course. Note: Screen idle time is especially important during tests/assessments. Taking too long to answer questions can cause the software to time-out without saving progress. Do not access the Message Center (see Education Portal Icons section) during an assessment. This could take you out of the assessment and affect your score. The use of any Back functions are not allowed while taking the assessment. Be sure that you have a solid internet connection while taking the assessment. If you do not pass your course please refer to the RECP Policies for information on your options for retaking the course. www.recp.org Copyright RECP 2014 Page 7
Completion Certificates: If you pass the assessment you will have access to print your course completion certificate through the education portal. A button/link will be available to access your completion certificate from the student menu at the top right of the list of modules. Click the Print Certificate button/link and be sure to print an official copy in color. You will want to maintain a copy of this certificate in your records. Indiana License Search & Verify: The Indiana Real Estate Commission offers a free tool to check state license statuses. To verify the status of any Indiana professional license, click the link below to do a simple search. https://mylicense.in.gov/everification/search.aspx Indiana Professional Licensing Agency: For information on applying for an Indiana real estate license, status of an application or for general licensing questions, please contact the Indiana Processional Licensing Agency (IPLA) by calling 317-234-3009 or you may visit their website by clicking the link below. http://www.in.gov/pla/real.htm www.recp.org Copyright RECP 2014 Page 8
Thank you for choosing RECP for your real estate education. Congratulations on continuing your real estate education! www.recp.org Connect with RECP online. www.recp.org Copyright RECP 2014 Page 9