ccă Romanian Electronic Communications Market - statistical data report - (updated based upon the statistical data corresponding to 1 July 31 December 2016 reporting period) ANCOM/Regulation Executive Division/Economic Regulation Division/Market Studies and Analyses Unit e- 1
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Introduction and methodology Periodically (every semester), ANCOM publishes on its website reports on the Romanian electronic communications sector. These reports aim at highlighting both the global trends in the electronic communications sector and the trends of each category of electronic communications services. The report on the main indicators of the Romanian electronic communications sector, updated according to the statistical data for the 1 July 30 December 2016 timeframe, as well as on their evolution, has been elaborated based upon the statistical data reported half-yearly by the providers who have the obligation to send ANCOM the figures corresponding to the indicators of the service categories pursuant to ANCOM President s Decision no. 333/2013 1. The report shows, for each service category, the number of providers whose transmitted statistical data stood for the processing and analysis basis with a view to obtaining the aggregated indicators. As for the data processing, analysis and presentation, the dynamics of the indicators are highlighted half-yearly, and/or yearly, and - in the case of the providers who sent rectifications to the statistical data reported to the Authority for the previous periods - the report includes the correspondingly updated/corrected indicators. The values of the aggregated indicators are generally rounded to one decimal, except for cases when a difference needs to be made between identical values of several indicators in the same category. This report is structured by the following sections: I. Telephone services provided on terrestrial public networks with access at a fixed location or with limited mobility II. III. IV. Telephone services provided on terrestrial mobile public networks Internet access services Leased line and data transmission services V. Linear audio-visual media programme retransmission services provided to end-users VI. VII. Figures on the provision of multiple services, value added services and other electronic communications services Figures on the annual incomes from the provision of electronic communications networks and services For a more accurate understanding of the indicators and of the methodology on which the statistical data reports are based, ANCOM included in the report Annex 1, which contains a glossary of terms specific to the electronic communications services referred in this Report. ANCOM hereby expresses its gratitude to the providers of electronic communications networks and services who reported statistical data, thus contributing to the elaboration of this report, and invites the interested persons to submit comments on any aspect that could improve the accuracy of the collected information or the data processing, analysis and presentation, by e-mail, to sasp@ancom.org.ro. 1 ANCOM President s Decision no. 333/2013 on the reporting of statistical data by the providers of public electronic communications networks and publicly available electronic communications services, published in the Romanian Official Journal, Part I, no. 319 of 3 June 2013; 3
I. Telephone services provided on terrestrial public networks with access at a fixed location or with limited mobility 4
I.1. Wholesale market indicators I.1.1. Market structure and dynamics number of providers, service categories, traffic volumes Table I.1.1. Dynamics of the no. of active providers in the wholesale market, by categories of services offered as of 31.12.2016 2 Indicator 31.12.2016 Total no. of origination service providers 1 Total no. of transit service providers* 34 Total no. of termination service providers 34 * including providers of services of transit to or from telephone networks outside Romania (international transit services) Table I.1.2. Dynamics of the traffic volumes in the wholesale market, by categories of services (origination, transit, termination) on fixed public networks: 2014 2016 2014 2015 2016 million million million minutes/ Indicator minutes/ minutes/ thousand evol.(%) evol.(%) thousand thousand messages messages messages Origination services* 3 2-45.8 1-25.2 Transit services** 5,558 5,782 +4.0 6,493 +12.3 Voice termination services ***, of which: 5,082 4,662-8.3 4,302-7.7 - voice traffic originated on fixed and mobile public networks in Romania 4,375 4,103-6.2 3,886-5.3 - voice traffic originated outside Romania 707 559-21.0 416-25.5 SMS termination services, of which, by destination: 1,908 1,866-2.2 2,102 +12.7 - on-net SMS traffic 1,714 1,656-3.4 1,882 +13.6 - SMS traffic originated on other fixed and mobile networks in Romania 174 200 +14.7 214 +6.8 - SMS traffic originated abroad 20 10-51.3 7-27.3 * through the carrier (pre)selection procedure, virtual or prepaid cards or respectively to green numbers; excluding the traffic originated and terminated on a provider s own fixed public networks (self-provided origination traffic); ** including the traffic from transit services provided by the operators of mobile public telephone networks; ***excluding the traffic achieved to national non-geographic numbers in the 08, 09 domains; excluding the traffic originated and terminated on a provider s own fixed public networks (self-provided origination traffic). 2 The number of active providers as of a certain date is the number of providers that reported values above 0 for the indicators number of subscribers / number of lines or traffic volume for the provided service, as applicable. Thus, the number of providers that can offer certain service categories at a certain date yet having not registered subscribers/traffic during the reporting period could be higher. 5
Table I.1.3. Structure and dynamics of the total transit traffic volume in the wholesale market by means of public telephone networks: 2014 2016 2014 2015 2016 Indicator million million million minutes evol.(%) evol.(%) minutes minutes Total transit traffic volume*, of which: 5,558 5,782 +4.0 6,493 +12.3 - national transit traffic, of which: 118 89-24.6 172 +93.6 - to fixed public networks 61 40-35.0 69 +73.8 - to mobile public networks 57 49-13.7 103 +109.6 - international transit traffic, of which: 5,440 5,693 +4.7 6,321 +11.0 - between two networks outside Romania 1,317 1,103-16.3 1,154 +4.6 - from networks outside Romania to networks in Romania (incoming international transit) 3,730 4,120 +10.5 4,435 +7.7 - from networks in Romania to networks outside Romania (outgoing international transit) 393 471 +19.8 732 +55.6 * including traffic from transit services provided by operators of mobile public telephone networks. Exhibit. I.1.1. Dynamics of the total traffic volume in the wholesale market, by category of services provided (origination, transit, termination): 2014 2016 6
Exhibit I.1.2. Dynamics of the total traffic volume terminated on the providers own networks, by origination: 2014 2016 7
I.2. Retail market indicators I.2.1. Market structure and dynamics number of providers, service categories, penetration rates Table I.2.1. Number of active fixed telephony providers, structured by the services provided, as of 31.12.2016 Indicator 31.12.2016 Total no. of providers 3, of which: 34 Access services*, of which: 23 National calls to fixed networks**, of which: 33 - through own networks 23 - through other networks, by CS and CPS or prepaid cards based on dialing a national non-geographic number in the 0808 sub domain 7 - through other networks, through unmanaged VoIP 4 12 National calls to mobile networks, of which: 33 - through own networks 23 - through other networks, by CS and CPS or prepaid cards based on dialing a national non-geographic number in the 0808 sub domain 6 - through other networks, through unmanaged VoIP 12 International calls***, of which: 30 - through own networks 22 - through other networks, by CS and CPS or prepaid cards based on dialing a national non-geographic number in the 0808 sub domain 11 - through other networks, through unmanaged VoIP 9 Total no. of resellers 14 *the provider installs the telephone line; including managed VoIP access lines; including the providers of telephone services supplied via telecentres; **local calls (within one county) + distance calls (between different counties) + other types of traffic to national destinations; ***calls to fixed and mobile networks outside Romania + calls to satellite public networks. 3 a) Number of providers active at a certain moment is the number of providers who reported values above 0 for the indicators no. of subscribers / no. of lines or traffic volume, as applicable. Thus, the number of providers that could offer certain categories of services at a certain moment, but did not register subscribers/traffc in the reference period, could be higher. b) There are providers who offer several categories of services, therefore they have been counted once in the total number of providers; 4 Unmanaged VoIP services are voice services at fixed locations provided by means of a VoIP connection only together with other electronic communication services (usually together with the Internet access service) on a common channel, using a third party s public access network, without having an agreement to ensure the quality of these services; such service provider is holding a minimum of control and is unable to provide a constant level of quality of service; 8
Table I.2.2. Dynamics of the number of access lines/subscribers to fixed telephone services 5 between 2014 and 2016. Fixed telephony penetration rates (population/ households). 31.12.2014 31.12.2015 31.12.2016 Indicator subscribers lines subscribers lines subscribers lines Total no. of access lines/subscribers (million), of which: 3.96 4.57 3.71 4.27 3.57 4.11 - belonging to the alternative providers (million) 1.90 2.25 1.90 2.27 1.91 2.28 Yearly evolution of no. of access lines/ subscribers (%) - - -6.2-6.5-3.9-3.7 Fixed telephony penetration rate per 100 inhabitants (%) 6 22.9 21.5 20.8 Fixed telephony penetration rate per 100 households (%) 7 49.9 46.5 44.4 Exhibit I.2.1. Dynamics of the number of access lines/subscribers to fixed telephone services, 2014 2016 5 On own fixed networks, respectively by access to the local loop; including lines installed in view of providing fixed telephone services by means of telecentres, managed VoIP access lines/subscribers, homezone/officezone access lines/subscribers; in calculating the total number of access lines, the ISDN lines were multiplied by the number of corresponding channels (2 for the ISDN-BRA lines and 30 for the ISDN- PRA lines); 6 Fixed penetration rates per 100 inhabitants = no. of telephone lines/romania s population*100; according to INS data: 19,947,311 on 01.01.2014; 19,870,647 on 01.01.2015, respectively 19,759,968 on 01.01.2016; 7 Fixed penetration rates per 100 households = no. of telephone lines connected for residential users/no. of households in Romania*100; no. of households, according to INS data: 7,481,155; 9
Exhibit I.2.2. Fixed telephony penetration rates at the population level 8, respectively by residence area (urban/rural): 2014 2016 Exhibit I.2.3. Fixed telephony penetration rates at the household level 9, respectively by residence area (urban/rural): 2014 2016 8 Fixed telephony penetration rate per 100 inhabitants in urban/rural area= no. of telephone lines connected in urban/rural area/population in urban/rural area in Romania*100; Romania s population in urban/rural area, according to INS data: 10,749,003 in urban area, respectively 9,198,308 in rural area, on 01.01.2014; 10,699,039 in urban areas, respectively 9,171,608 in rural areas, on 01.01.2015, and 10,639,446 in urban areas, respectively 9,120,522 in rural areas, on 01.01.2016 9 Fixed telephony penetration rate per 100 households in urban/rural area= no. of telephone lines for residential users/ no. of households in urban/rural area in Romania*100; no. of households in urban/rural area in Romania, according to INS data: 4,215,125 in urban area, respectively 3,266,030 in rural area; 10
Table I.2.3. Dynamics of the number of fixed telephony access lines, by customer category, 2014 2016 Indicator 31.12.2014 million 31.12.2015 million evol. (%) 31.12.2016 million evol. (%) Total no. of access lines, of which: 4.57 4.27-6.5 4.11-3.7 - - residential users 3.73 3.48-6.9 3.32-4.3 - - business users 0.84 0.79-5.1 0.79-1.0 Table I.2.4. Structure of the total number of access lines installed, by customer category, 2014 2016 Indicator 31.12.2014 31.12.2015 31.12.2016 Total no. of access lines, of which: 100% 100% 100% - residential users 81.7% 81.4% 80.9% - business users 18.3% 18.6% 19.1% Table I.2.5. Structure of the total number of indirect access subscribers, by service used, as of 31.12.2016 Indicator 31.12.2016 Total no. of subscribers via indirect network access, by service used: 212,439 - carrier selection (CS), of which: 3,125 - active subscribers 177 - carrier pre-selection (CPS), of which: 18 - active subscribers 16 - unmanaged VoIP, of which: 209,296 - active subscribers 7,915 Exhibit I.2.4. Evolution of the number of telephone lines allotted to public pay telephones, 2014 2016 11
I.2.2. Number portability Table I.2.6. Number of transactions (amount of ported numbers) per year: 2014 2016 2014 2015 2016 Indicator thousand thousand evol. (%) thousand evol. (%) Number of transactions (porting processes) 85 121 +42.9 60 +50.2 Table I.2.7. Cumulated number of transactions (amount of ported numbers)* as of 31.12.2014, 31.12.2015, respectively 31.12.2016 31.12.2014 31.12.2015 31.12.2016 Indicator thousand thousand thousand Total number of porting processes 648 589 649 * the indicator refers to the total amount of porting processes corresponding to fixed telephone numbers from 21 October 2008 up to the respective reference date; some numbers were ported several times. I.2.3. Traffic volume achieved by end-users on the fixed public telephone networks in Romania structure and evolution Table I.2.8. Dynamics of the total traffic volume achieved on the Romanian fixed public networks, by call destination, between 2014 and 2016. Dynamics of the SMS traffic volume achieved on the Romanian fixed public networks. 2014 2015 2016 Indicator million minutes/ million minutes/ million minutes/ evol.(%) evol. (%) SMS SMS SMS Total traffic volume*, of which: 4,540 3,802-16.2 3,247-14.6 Voice traffic to fixed networks** 3,043 2,510-17.5 2,091-16.7 Voice traffic to mobile networks 1,174 1,007-14.2 915-9.2 Voice traffic to networks outside Romania (international)*** 322 284-11.7 241-15.4 Internet access traffic**** 0.2 0.1-57.7 0.05-31.2 Total SMS traffic volume 2.9 2.2-21.9 1.8-17.5 * excluding the traffic volume achieved to national non-geographic numbers in the 08 and 09 domains; ** local voice traffic + voice traffic between counties achieved on the providers own networks and on third parties networks, including the traffic volume achieved on public pay telephones or telecentres; excluding the traffic resulted from calls for dial-up and ISDN internet access (Internet Special Access, ClickNet, Internet Premium Rate); *** traffic to fixed or mobile public networks from abroad, including traffic to public satellite networks; **** traffic resulted from calls for dial-up and ISDN internet access. 12
Exhibit I.2.5. Dynamics of the total volume traffic achieved on the Romanian fixed public networks, by call destination: 2014 2016 * traffic to the fixed or mobile public networks abroad, including traffic to satellite public networks. Exhibit. I.2.6. Structure of the total traffic volume achieved on the Romanian fixed public networks, by call destination, in 2016 * traffic to the fixed or mobile public networks abroad, including traffic to satellite public networks. 13
Table I.2.9. Dynamics of the total voice traffic, by manner of service provision on the providers own fixed public networks/on third parties fixed public networks: 2014 2016 2014 2015 2016 Indicator evol. million evol. million minutes million minutes (%) minutes (%) Total voice traffic volume*, of which: 4,539 3,802-16.2 3,247-14.6 Voice traffic on own fixed networks** 4,504 3,775-16.2 3,231-14.4 Voice traffic on third parties fixed public networks*** 36 27-25.2 16-39.3 * including traffic achieved by means of public pay telephones and telecentres; excluding the traffic achieved to national non-geographic numbers in the 08 and 09 domains and the traffic resulted from calls for dial-up and ISDN internet access; ** local voice traffic + voice traffic between counties achieved on the providers own networks, excluding the traffic resulted from calls for dial-up and ISDN internet access (Internet Special Access, ClickNet, Internet Premium Rate); *** local voice traffic + voice traffic between counties achieved on third parties networks, through carrier selection or pre-selection, managed VoIP, unmanaged VoIP, as well as through other means (numbers assigned by the incumbent to the other providers, ISDN etc.). Table I.2.10. Dynamics of the voice traffic achieved on a provider s own fixed networks, by call destination: 2014 2016 2014 2015 2016 Indicator million million evol. evol. million minutes minutes/messages minutes (%) (%) Total voice traffic volume on own networks*, of which: 4,504 3,775-16.2 3,231-14.4 Voice traffic on own fixed networks** 2,152 1,751-18.6 1,433-18.2 Voice traffic to other fixed public networks 879 752-14.5 653-13.2 Voice traffic to mobile networks 1,164 1,001-14.0 909-9.2 Voice traffic to networks abroad*** 308 271-12.0 236-13.1 * excluding the traffic achieved to national non-geographic numbers in the 08, 09 domains, respectively to numbers which are not included in the NNP allotted for other services; ** including the traffic volume achieved by means of public pay telephones or telecentres. *** traffic to the fixed or mobile public networks abroad, including traffic to satellite public networks Exhibit I.2.7. Structure of the voice traffic achieved on a provider s own networks, by destination, in 2016 * traffic to the fixed or mobile public networks abroad, including traffic to satellite public networks. 14
Exhibit I.2.8. Structure of voice traffic volume achieved by the providers using third parties fixed public networks, by manner of ensuring network access/service provision in 2016 Table I.2.11. Average duration of a call on fixed public networks: 2014 2016. 2014 2015 2016 Indicator min:sec min:sec evol. (%) min:sec evol. (%) Average duration of a voice call originated on fixed public networks 10 03:14 03:06-4.3 03:04-1.2 Average duration of a voice call originated on the providers own networks 11 03:16 03:08-3.8 03:04-2.1 Average duration of a call originated on third parties fixed public networks 12 01:43 01:10-31.6 01:56 +64.3 Average duration of a voice call originated to the fixed public networks 13 03:44 03:35-3.9 03:32-1.4 Average duration of a voice call originated to the mobile public networks 14 02:17 02:10-5.3 02:08-1.1 Average duration of a voice call originated to networks abroad* 15 04:24 04:39 +5.8 05:45 +23.4 * traffic to fixed or mobile networks outside Romania, including to satellite public networks. 10 The ratio between the total number of traffic minutes and the total number of calls originated on the fixed public networks; the resulting value has been converted into minutes and seconds (min:ss); 11 The ratio between the total number of traffic minutes and the total number of calls originated on the providers own fixed public networks; the resulting value has been converted into minutes and seconds (min:ss); 12 The ratio between the total number of traffic minutes and the total number of calls originated on third parties fixed public networks; the resulting value has been converted into minutes and seconds (min:ss); 13 The ratio between the total number of traffic minutes and the total number of calls originated to the fixed public networks in Romania; the resulting value has been converted into minutes and seconds (min:ss); 14 The ratio between the total number of traffic minutes and the total number of calls originated to the mobile public networks in Romania; the resulting value has been converted into minutes and seconds (min:ss); 15 The ratio between the total number of traffic minutes and the total number of calls originated to networks outside Romania; the resulting value has been converted into minutes and seconds (min:ss). 15
Exhibit I.2.9. Evolution of the average duration of a call on the fixed public networks, by destination: 2014 2016 * to fixed or mobile networks abroad, including to satellite public networks. Table I.2.12. Average monthly traffic achieved by fixed telephony users: 2014 2016 Indicator 2014 2015 evol. (%) 2016 evol. (%) No. of access lines to fixed telephone services 16 (million) 4.63 4.37-5.6 4.20-3.9 Total voice traffic on fixed networks (million minutes) 4,539 3,802-16.2 3,247-14.6 Total average monthly voice traffic per access line 17, of which: 1h:22min 1h:12min -11.3 1h:04min -11.1 - to fixed networks 55min 48min -12.6 41min -13.3 - to mobile networks 21min 19min -9.1 18min -5.5 - international 6min 5min -6.5 5min -11.9 * to fixed or mobile networks abroad, including to satellite public networks. 16 Arithmetic mean between the total number of access lines at the beginning, middle and end of the reference period; 17 Estimative values ratio between the total number of traffic minutes originated on the fixed public networks in the retail market in a year, the average number of access lines in the respective semester and the number of months in a semester (6 months); the resulting value has been converted into hours and minutes 16
Exhibit I.2.11. Structure of the average monthly voice traffic per access line by residential, respectively by business customers, in 2016 Exhibit I.2.12. The concentration level of fixed telephony market 18, according to the market shares calculated based on the total traffic volume originated by the endusers, respectively on the total number of subscribers and total number of access lines: 2014 2016 18 The market concentration level has been calculated based on the Herfindahl Hirschman index (HHI) and represents the sum of the square of the providers market shares (based on the total traffic volume originated by the end-users). If HHI<1,000, the market concentration level is low; if 1,000<HHI<1,800, the market concentration level is average; if HHI>1,800, the market concentration level is high; if HHI=10,000 there is a monopoly. 17
II. Telephone services provided on terrestrial mobile public networks 18
II.1. General data Table II.1.1. Providers of telephone services made available on terrestrial mobile public networks, active on 31.12.2015, by technology Furnizor GSM GPRS EDGE UMTS LTE Lycamobile S.R.L.* - - - x - Orange România S.A. x x x x x RCS & RDS S.A. - - - x x Telekom RC S.A.* x x x x x Telekom RMC S.A. x x x x x Vodafone Romania S.A. x x - x x *services provided through mobile virtual networks II.2. Wholesale market indicators service categories, traffic volume; market structure and dynamics Table II.2.1. Dynamics of total voice traffic volume terminated on the mobile public networks in Romania, by call origination: 2013 2015 2014 2015 2016 Indicator million million million minutes evol.(%) evol.(%) minutes minutes Voice traffic terminated on mobile telephone networks 19, of which: 14,324 21,130 +47.5 26,992 +27.7 a) traffic originated on fixed and mobile public networks in Romania, of which: a1) traffic originated on own fixed public networks 11,684 18,394 +57.4 24,122 +31.1 322 280-13.1 281 +0.4 b) traffic originated outside Romania 2,641 2,736 +3.6 2,869 +4.9 19 Excluding the traffic originated and terminated on the providers own terrestrial mobile networks in Romania (traffic achieved from self-provided services, respectively traffic to national non-geographic numbers in the 08, 09 domains, respectively to numbers which are not included in the NNP allotted for other services); including traffic terminated to the users of mobile virtual networks (MVNO) and traffic terminated to users under national roaming. 19
Exhibit II.2.1. Evolution of the total voice traffic terminated on mobile networks in Romania, originated on other networks: 2014 2016 Exhibit II.2.2. Evolution of the total volume of voice traffic terminated on mobile networks, by call origination (in Romania, abroad): 2014 2016 20
Table II.2.2. Dynamics of the SMS and MMS traffic volume terminated 20 on the mobile public networks in Romania, by call origination (in Romania, outside Romania): 2014 2016 Indicator Traffic of SMS terminated on mobile telephone networks, of which: a) traffic originated on fixed and mobile public networks from Romania, of which: 2014 2015 2016 million million evol. (%) million evol. (%) 1,981 3,151 +59.1 4,294 +36.3 1,869 3,037 +62.5 4,202 +38.4 a1) traffic originated on own fixed networks 1.7 1.2-27.2 1.0-16.0 b) traffic originated otuside Romania 112 114 +1.5 92-19.6 Traffic of MMS terminated on mobile telephone networks, of which: a) traffic originated on fixed and mobile public networks from Romania 3.5 4.4 +26.8 4.6 +4.0 3.2 4.2 +32.2 4.4 +4.3 b) traffic originated outside Romania 0.3 0.2-38.1 0.2-3.8 Exhibit II.2.3. Structure of the total traffic volume terminated on the mobile public networks in Romania, structured by call origination, in 2016 20 Excluding the traffic originated and terminated on the providers own terrestrial mobile networks in Romania (traffic achieved from self-provided services, respectively traffic to national non-geographic numbers in the 08, 09 domains, respectively to numbers which are not included in the NNP allotted for other services); including traffic terminated to the users of mobile virtual networks (MVNO) and traffic terminated to users under national roaming. 21
Table II.2.3. Dynamics of the inbound 21 international roaming voice traffic / SMS traffic / data traffic achieved on the mobile telephone networks in Romania: 2014 2016 2014 2015 2016 Indicator mil. min. mil. min. evol. (%) mil. min. evol. (%) Inbound international roaming voice traffic (million minutes), of 260 301 +15.9 372 +23.5 which: a) outgoing calls (million minutes) 110 131 +18.7 177 +35.0 b) incoming calls (million minutes) 150 170 +13.8 195 +14.6 Inbound international roaming SMS traffic (million messages) 52 50-3.5 50 +0.6 Inbound international roaming internet access and data 97 235 +141.7 682 +190.1 transmission (including MMS) traffic (thousand GB) Exhibit II.2.4. Structure of the inbound international roaming voice traffic originated, respectively terminated, in 2016 21 The traffic of voice/ SMS/data achieved on the Romanian providers own networks by the subscribers of the providers of mobile telephone networks from other states (visitors) following the use of the network to initiate and receive calls/sms or to access data services (internet access, MMS, data transmissions) on the territory of Romania; 22
II.3. Retail market indicators II.3.1. End-user figures structure and evolution Table II.3.1. Dynamics of the total number of users ( active SIM cards): 31.12.2014 31.12.2016. Mobile telephony penetration rates Indicator Total no. of users (subscription-based and users of valid prepaid cards) 22, of which: Total no. of active users ( subscription-based and users of active prepaid cards) 23, of which: 31.12.2014 31.12.2015 31.12.2016 million million evol. (%) million evol. (%) 25.2 26.2 +4.1 26.4 +0.9 22.9 23.1 +0.9 22.9-1.0 - subscription-based users, of which: 9.8 10.7 +8.3 11.5 +7.8 - subscription-based residential subscribers 6.9 7.8 +12.3 8.6 +10.5 - subscription-based business subscribers 2.9 2.9-1.2 2.9 +0.6 - users of "valid prepaid cards 15.3 15.5 +1.4 14.9-3.9 - users of "active prepaid cards 13.1 12.5-4.7 11.4-8.5 "Valid SIM cards penetration rate per 100 inhabitants 24 (%) 126.1% 131.7% 133.6% "Active SIM cards penetration rate per 100 inhabitants 25 (%) 114.9% 116.4% 115.9% Exhibit II.3.1. Structure of the number of prepaid cards, by usage, as of 31.12.2016 22 Valid prepaid SIM cards is the no. of SIM cards (coresponding to prepaid cards) within the validity period at the end of the reporting period; 23 Active prepaid SIM cards is the no. of SIM cards (corresponding to prepaid cards) within the validity period at the end of the reporting period, excluding the no. of SIM cards which had not achieved chargeable traffic (initiate/receive calls/sms/mms services/mobile internet access services) by the end of the reporting period; 24 Valid SIM cards penetration rate per 100 inhabitants = no. of valid SIM cards/romania s population*100; Romania s population, acc. to INS data: 19,947,311 on 01.01.2014, respectively 19,870,647 on 01.01.2015 and 19,759,968 on 01.01.2016; 25 Active SIM cards penetration rate per 100 inhabitants = no. of active SIM cards/romania s population*100; Romania s population, acc. to INS data: 19,947,311 on 01.01.2014, respectively 19,870,647 on 01.01.2015 and 19,759,968 on 01.01.2016; 23
Exhibit II.3.2. Yearly evolution of the total no. of mobile telephony users and mobile telephony penetration rate ( active SIM cards): 31.12.2014 31.12.2016 Exhibit II.3.3. Dynamics of the no. of mobile telephony users ( active SIM cards), by payment method and user category: 31.12.2014 31.12.2016 24
Exhibit II.3.4. Structure of the number of of mobile telephony users ( active SIM cards), by payment method and user category: 31.12.2014-31.12.2016 Exhibit II.3.5. Structure of the number of mobile telephony postpaid users, by user category (residential, respectively business), as of 31.12.2016 25
Table II.3.2. Number of mobile telephony subscribers (contract holders for subscription-based services) and number of SIM cards allotted as of 31.12.2016 Total no. of subscribers/ Indicator Residential users Business users subscription-based SIM cards No. of mobile telephony subscribers (million) 5.6 0.8 6.4 No. of SIM cards allotted (million) 8.6 2.9 11.5 Average no. of SIM cards per subscriber 1.5 3.5 1.8 II.3.2. Number portability figures Table II.3.3. Number of transactions (porting processes) per year: 2014 2016. Indicator Number of transactions (porting processes) corresponding to mobile telephony numbers 2014 2015 2016 thousand thousand evol. (%) thousand evol. (%) 480 723 +50.7 879 +21.5 Table II.3.4. Total no. of transactions (porting processes)* as of the reference dates below Indicator 31.12.2014 31.12.2015 31.12.2016 Total number of transactions (mii) 1,304 2,028 2,907 * the indicator refers to the total number of porting processes starting from 21 October 2008 until the respective reference date; certain numbers were ported several times. 26
II.3.3. Traffic volume figures structure and evolution Table II.3.5. Dynamics of the voice traffic volume (excluding international roaming) achieved by end-users on mobile public networks in Romania 26, by call destination: 2014 2016 Indicator Total voice traffic (excluding international roaming), of which: 2014 2015 2016 million minutes million minutes evol. (%) million minutes evol. (%) 66,958 69,547 +3.9 70,632 +1.6 - on own mobile networks 53,573 48,649-9.2 43,952-9.7 - to other terrestrial mobile public networks 9,102 14,936 +64.1 20,273 +35.7 - to fixed public networks 27 2,169 2,240 +3.3 2,330 +4.0 - to international and satellite networks 2,115 3,723 +76.0 4,078 +9.5 Exhibit II.3.6. Dynamics of the total voice traffic volume (excluding international roaming) originated by end-users on mobile public networks: 2014 2016 26 Including the traffic volume achieved by the mobile telephony providers own users when their terminal equipment is registered in the networks of other providers from Romania with which they have concluded interconnection agreements for national roaming services; excluding the traffic volume achieved to national non-geografic numbers in the 08 and 09 domains, as well as the traffic to numbers under the National Numbering Plan (NNP) allotted for other services; 27 Including the traffic originated by the subscribers of homezone fixed telephone services/subscribers of convergent services of the mobile telephony providers; 27
Exhibit II.3.7. Dynamics of the voice traffic volume (excluding international roaming) originated by end-users on mobile public networks, by call destination: 2014 2016 Exhibit II.3.8. Structure of the voice traffic volume (excluding international roaming) originated by end-users on mobile public networks, by call destination: 2014 2016 28
Exhibit II.3.9. Structure of the voice traffic volume (excluding international roaming) achieved by end-users on mobile public networks, by user category, in 2016 Exhibit II.3.10. Evolution of the voice traffic volume originated on mobile public networks (excluding international roaming) and of the average length (minutes:seconds) of a call originated on the providers own networks: 2014 2016 29
Table II.3.6. Average duration of a call achieved on the mobile public networks (excluding international roaming), by call destination: 2014 2016 Indicator 2014 2015 2016 Average call duration (minutes:seconds) 28 02:26 02:32 02:37 - on own mobile networks (minutes:seconds) 02:29 02:30 02:31 - to other terrestrial mobile public networks (minutes:seconds) 01:57 02:17 02:30 - to fixed public networks 29 (minutes:seconds) 02:44 02:47 02:52 - to international networks and networks with satellite transmission (minutes:seconds) 05:12 05:51 05:53 Exhibit II.3.11. Average duration of a call originated on the mobile public networks (excluding international roaming), by user category, 2016 28 The ratio between the total number of minutes of traffic originated on mobile public networks and the total number of calls originated on the mobile public networks, including national roaming; the resulting value was converted into minutes and seconds; 29 Including traffic originated towards subscribers of homezone fixed telephone services; 30
Table II.3.7. Dynamics of the text messages (SMS)/multimedia messages (MMS)/3G video calls traffic achieved on the mobile public networks (excluding international roaming) 30 : 2014 2016 Indicator 2013 traffic traffic 2014 evol. (%) traffic 2015 evol. (%) SMS total traffic (million) 19,648 20,242 +3.0 18,279-9.7 MMS total traffic (million) 17.1 22.1 +29.2 17.6-20.4 3G video calls traffic (million minutes) 1.1 1.1-4.7 1.4 +34.9 Exhibit II.3.12. Structure of the traffic volumes of text messages (SMS) (excluding roaming), by destination, in 2016 30 Including national roaming traffic achieved by the mobile telephony providers own users when their terminal equipment is registered in the networks of other providers from Romania with which they have concluded interconnection agreements for national roaming or agreements for the provision of access to the mobile network; 31
Exhibit II.3.13. Structure of the SMS traffic volume (excluding international roaming) originated by end-users on the mobile public networks, by user category, in 2016 Table II.3.8. Average monthly traffic achieved by an active user of mobile telephone services (excluding international roaming): 2014 2016 Indicator 2014 2015 2016 Average no. of "active mobile telephony users 31 (million) 22.7 22.9 22.9 Originated voice traffic, excluding originated outbound international roaming (million minutes) 66,958 69,547 70,632 Average monthly voice traffic originated per "active 32 SIM card 4h 05min 4h 13min 4h 17min Half-yearly evolution of average monthly voice traffic originated per "active SIM card (%) - +2.9 +1.7 Yearly evolution of average monthly voice traffic originated per "active SIM card (%) 19,648 20,242 18,279 SMS traffic, excluding originated outbound international roaming (million) 72 74 67 Average no. of SMS/user/month 33 - +2.1-9.5 31 Arithmetic mean between the total no. of active SIM cards at the end of the reference period in question and the total no. of active SIM cards at the end of the previous reference period; 32 Estimative values the ratio between the total no. of traffic minutes originated on mobile public networks in the retail market (excluding originated outbound international roaming), the average number of active users and the no. of months in a semester (6 months); the result was converted into hours and minutes; 33 The ratio between the total no. of SMS sent over mobile public networks in the respective semester (excluding originated outbound international roaming SMS traffic), the average number of active mobile telephony users and the no. of months in a semester (6 months); 32
Exhibit II.3.14. Average monthly voice traffic achieved by an active user of mobile telephone services (excluding international roaming), by user category, in 2016 Exhibit II.3.15. Concentration level in the market of telephone services provided on terrestrial mobile public networks 34, according to the market shares calculated based on the total number of users ( active SIM cards), the market shares calculated based on the total originated voice traffic (excluding international roaming) and the market shares calculated based on the originated text messages (SMS) traffic: 2014 2016 34 The market concentration level has been calculated based on the Herfindahl Hirschman index (HHI) and represents the sum of the squares of the providers market shares. If HHI<1,000, the market concentration level is low; if 1,000<HHI<1,800, the market concentration level is average; if HHI>1,800, the market concentration level is high; if HHI=10,000 there is a monopoly; 33
Table II.3.9. Dynamics of the traffic volume achieved in outbound 35 international roaming: voice traffic, text messages (SMS) traffic, multimedia messages (MMS) traffic and internet access and data transmission traffic: 2014 2016 Indicator Outbound international roaming voice traffic a) outgoing calls (million minutes) 2014 trafic traffic 2015 evol. (%) traffic 2016 evol. (%) 647 1,051 +62.5 1,644 +56.4 196 361 +84.0 511 +41.6 b) incoming calls (million minutes) 451 690 +53.1 1,133 +64.2 Outbound roaming outgoing SMS traffic (million) Outbound international roaming outgoing and incoming MMS traffic (million) Outbound roaming internet access and data transmission (including MMS) traffic (thousand GB) 123 129 +4.9 151 +16.4 1.15 0.96-16.2 1.04 +7.7 202 607 +200.0 967 +59.3 Exhibit II.3.16. Yearly evolution of the outbound international roaming traffic volume, voice and text messages (SMS): 2014 2016 35 The traffic of voice/sms/mms/other electronic communications services achieved by the provider s own subscribers in the mobile public networks of foreign operators following the use of networks to initiate and receive calls/sms/mms or to benefit from other electronic communications services when they are on the territory of the respective states; 34
Exhibit II.3.17. Average length of an outbound 36 international roaming call, outgoing and incoming in 2016 36 The ratio between the total number of minutes of traffic originated/received in outbound international roaming and the number of calls originated/received in outbound international roaming; the resulting value was converted into minutes and seconds; 35
III. Internet access services 36
III.1. Overview of the market structure and dynamics number of providers, service categories, penetration rates Table III.1.1. Number of active internet access providers, by access means, as of 31.12.2016 Indicator 31.12.2016 Total number of active providers 37, of which: 662 38 - fixed broadband access services 39, of which: 659 a) coaxial cable access, of which 29 b) fiber optic access (FTTH) 154 c) radio access 162 d) xdsl access 5 e) UTP/FTP cable access 520 f) access through mobile networks 40 2 - mobile access services 7 37 Certain active providers of broadband internet access services offer services both at fixed and at mobile locations - thus, in the total number, they were counted only once; 38 The total no. of providers includes the fixed dedicated internet access providers and, respectively, the providers of mobile internet access services (via HSCSD, GPRS, EDGE, CDMA/EVDO, 3G, 4G) active as of 30.06.2016; 54 providers did not send statistical data under the annex corresponding to the provided services, therefore this report comprises both their number and the data they submitted in the previous reporting periods; 39 Certain fixed broadband internet access providers offer services on several supports thus, in the total number, they were counted only once; 40 Providers of fixed internet access connections based on SIM cards, using 2G/3G/4G; 37
Table III.1.2. Dynamics of the number of internet access connections, by connection modality: 2014 2016 Indicator 31.12.2014 mil. mil. 31.12.2015 evol. (%) mil. 31.12.2016 evol. (%) FIXED CONNECTIONS 41 Fixed broadband internet access connections 42 4.02 4.26 +6.1 4.45 +4.4 ACTIVE MOBILE CONNECTIONS 43 HSCSD, GPRS, EDGE, CDMA, EVDO, 3G, 4G active 16.21 18.73 +15.6 20.54 +9.6 connections, - EDGE, of CDMA, which: EV-DO, 3G, 4G active broadband connections, of which: 12.05 14.67 +21.7 16.65 +13.5 - subscription based 6.42 8.99 +39.9 10.56 +17.6 - prepay card based 5.63 5.68 +1.0 6.08 +7.0 Exhibit III.1.1. Structure of the number of broadband internet access connections, by connection type: 2014 2016 41 Paid fixed internet access connections, corresponding to the no. of internet service subscriptions, are included; 42 Fixed internet access connections with speed above 144 kbps are included; the fixed internet access connections by the best-effort speed (the maximum speed that can be reached at a given moment) specified in the contracts concluded with the users were reported, namely the connections for which the bandwidth of the channel is not guaranteed but varies due to endogenous and exogenous factors (no. of users, traffic, atmospheric conditions etc.), and, where the contracts concluded with the end-users for symmetrical band connections specify only the guaranteed speed, the respective connections were reported in relation to it; 43 Including the paid mobile internet access connections, corresponding to the no. of internet service subscriptions, to the no. of mobile telephony users who had a paid data extra-option activated, to the no. of prepaid cards for exclusive internet access and, respectively, to the no. of mobile telephony users with subscription/prepaid cards who had achieved chargeable data traffic/had accessed at least once, for a charge, the internet access services during the reporting period, in case of activating the data option free of charge, automatically or upon request; 38
Table III.1.3. Penetration rates of fixed broadband internet access services at national level, respectively in urban/rural area: 2014 2016 Indicator 31.12.2014 31.12.2015 31.12.2016 Total no. of fixed broadband internet access connections (million) 4.0 4.3 4.4 Penetration rate per 100 inhabitants 44 (%) 20.1 21.4 22.5 No. of fixed broadband internet access connections in URBAN area (million) 2.9 3.1 3.2 Urban penetration rate per 100 inhabitants (%) 27.2 28.9 30.2 No. of fixed broadband internet access connections in RURAL area (million) 1.1 1.2 1.2 Rural penetration rate per 100 inhabitants (%) 11.9 12.8 13.6 No. of fixed broadband internet access connections provided to residential customers (million) 3.6 3.9 4.0 Penetration rate per 100 households 45 (%) 48.6 51.8 53.7 No. of fixed broadband internet access connections provided to residential customers in URBAN area (million) 2.6 2.8 2.8 Urban penetration rate per 100 households (%) 61.8 65.7 67.5 No. of fixed broadband internet access connections provided to residential customers in RURAL area (million) 1.0 1.1 1.2 Rural penetration rate per 100 households (%) 31.6 33.9 35.8 Total no. of mobile broadband internet access connections (million) 12.1 14.7 16.6 Penetration rate per 100 inhabitants 46 (%) 60.4 73.8 84.2 44 Penetration rate of fixed broadband internet access services per 100 inhabitants, respectively penetration rate in urban/rural area = total no. of broadband internet access connections, respectively no. of connections in urban/rural area/romania s population, respectively population in urban/rural area*100; Romania s population, according to INS data: 19,947,311, of which 10,749,003 in urban areas, respectively 9,198,308 in rural areas, on 01.01.2014; 19,870,647, of which 10,699,039 in urban areas, respectively 9,171,608 in rural areas, on 01.01.2015, and 19,759,968, of which 10,639,446 in urban areas and 9,120,522 in rural areas, on 01.01.2016; 45 Penetration rate of fixed broadband internet access services per 100 households, respectively penetration rate in urban/rural area per 100 households in urban/rural area = no. of broadband internet access connections for residential end-users, respectively no. of internet access connections for residential end-users in rural/urban area /total no. of households in Romania, respectively no. of households in urban/rural area*100; no. of households in Romania, acc. to INS data: 7,481,155, of which 4,215,125 in urban area, respectively 3,266,030 in rural area; 46 Penetration rate of mobile broadband internet access services per 100 inhabitants = total no. of mobile broadband internet access connections/romania s population*100; Romania s population, according to INS data: 19,947,311 on 01.01.2014, respectively 19,870,647 on 01.01.2015 and 19,759,968 on 01.01.2016; 39
Exhibit III.1.2. Penetration rates of broadband internet access connections: 2014 2016 40
Exhibit III.1.3. Concentration level in the market of internet access services 47, according to the market shares calculated based on the total no. of broadband internet access connections: 2014 2016 Table III.1.4. Internet access services provided in hotspot locations: 2014 2016. Indicator 31.12.2014 31.12.2015 31.12.2016 No. of Wi-Fi internet hotspots (thousand) 3.5 4.0 5.4 47 The market concentration level has been calculated based on the Herfindahl Hirschman index (HHI) and is a sum of the providers square market shares. The market shares of the providers that operate within one group have been cumulated, these being considered as one entity in the calculation of the HHI. If HHI<1,000, the market concentration level is low; if 1,000<HHI<1,800, the market concentration level is average; if HHI>1,800, the market concentration level is high; if HHI=10,000 there is a monopoly. 41
III.2. Broadband internet access connections provided at fixed locations 48 Table III.2.1. Structure of the total number of fixed broadband internet access connections, itemised by support: 2014 2016 31.12.2013 31.12.2014 31.12.2015 Indicator million % million % million % Total no. of fixed broadband internet access connections, of which: 4.0 100.0 4.3 100.0 4.4 100.0 a) coaxial cable (FTH, coaxial cable, UTP/FTP cable), of which: 2.9 73.1 3.1 73.9 3.4 75.7 FTTx 2.8 70.8 3.1 71.7 3.3 73.9 b) radio, of which: 0.02 0.6 0.03 0.7 0.03 0.6 FTTx + radio 0.0004 0.01 0.0006 0.01 0.0002 0.01 c) xdsl, of which: 1.0 25.5 1.0 22.7 0.9 20.1 FTTx + xdsl 1.0 25.5 1.0 22.7 0.9 20.0 d) other means 49 0.03 0.9 0.11 2.6 0.16 3.6 Internet access connections in symmetrical band Symmetrical band internet access connections 0.06 1.6 0.07 1.6 0.07 1.6 FTTx (FTTH/FTTB/FTTC/FTTN) internet access connections 3.9 96.3 4.0 94.5 4.2 94.0 Download and upload traffic - million TB - Average monthly traffic per user 50 - GB per user per month - 3.9 4.5 5.4 83 91 103 48 Fixed broadband internet access connections are those internet access connections with a speed above 144 kbps; the fixed internet access connections by the best-effort speed (the maximum speed that can be reached at a given moment) specified in the contracts concluded with the end-users were reported, i.e. the connections for which the bandwidth of the channel is not guaranteed but varies due to endogenous and exogenous factors (no. of users, traffic, atmospheric conditions etc.), as well as the fixed internet access connections with guaranteed speed, in symmetrical band. 49 The indicator includes the number of connections using other access technologies: satellite, respectively mobile networks for connections provided in a fixed, strictly delimited area; 50 Estimative values ratio between the total no. of traffic gigabytes, the average no. of active connections in the reference year and the no. of months corresponding to such a period (12 months); the average no. of active connections is the arithmetic mean between the total no. of active connections at the beginning and at the end of the reference period; 42
Table III.2.2. Structure of the total no. of fixed broadband internet access connections, by support: 2014 2016 Indicator 31.12.2016 mil. % Total no. of fixed broadband internet access connections, of which: 4.4 100.0 a) coaxial cable, of which: 0.8 17.7 FTTx + coaxial cable 0.8 17.6 b) FTTH 0.6 12.6 c) radio, of which: 0.03 0.6 FTTx + radio 0.0002 0.01 d) xdsl, of which: 0.9 20.1 FTTx + xdsl 0.9 20.0 e) UTP/FTP cable, of which: 2.0 45.4 FTTx + UTP/FTP 1.9 43.7 f) other means 51 0.16 3.6 51 The indicator includes the number of connections over other access technologies: satellite, respectively mobile networks, for connections provided within a fixed, strictly delimited area; 43
Exhibit III.2.1. Structure of the total no. of fixed broadband internet access connections, by support, during 2014 2016 (Exhibit III.2.1.a) and percentage structure of the total fixed broadband internet access connections as of 30.06.2016 (Exhibit III.2.1.b) Exhibit III.2.1.a Exhibit III.2.1.b Table III.2.3. Structure of the total no. of fixed broadband internet access connections, by support: 2014-2016 31.12.2014 31.12.2015 31.12.2016 Indicator thousand thousand evol. (%) thousand evol. (%) Total no. of fixed broadband internet access connections, of which: 4,016 4,262 +6.1 4,449 +4.4 a) cable (FTTH, coaxial cable, UTP/FTP cable) 2,935 3,149 +7.3 3,370 +7.0 b) radio, satellite, mobile networks 57 144 +150.5 187 +30.2 c) xdsl (twisted metallic pairs, other support) 1,024 969-5.4 892-8.0 44
Table III.2.4. Number of fixed broadband internet access connections, by support, as of 31.12.2016 Indicator Total no. of fixed broadband internet access connections, of which: 31.12.2016 thousand 4,449 a) coaxial cable 789 b) FTTH 562 c) radio, satellite, mobile networks 187 d) xdsl (twisted metallic pairs, other support) 892 e) UTP/FTP cable 2,019 Table III.2.5. Dynamics of the total number of fixed broadband internet access connections, by customer category: 2014 2016 Indicator Total no. of fixed broadband internet access connections, of which: a) residential subscribers 31.12.2014 31.12.2015 31.12.2016 evol. evol. million million million (%) (%) 4,016 4,262 +6.1 4,449 +4.4 3,639 3,877 +6.5 4,016 +3.6 b) business subscribers 378 385 +2.0 433 +12.4 No. of fixed broadband symmetrical internet access connections, of which: a) residential subscribers 64 70 +8.2 76 +9.1 2 2 +5.3 2-12.4 b) business subscribers 62 67 +8.3 74 +9.8 45
Table III.2.6. Structure of the total no. of fixed broadband internet access connections, by customer category and by residence area: 2014 2016 Indicator Total no. of fixed broadband internet access connections, of which: 31.12.2014 31.12.2015 31.12.2016 million million evol. (%) million evol. (%) 4,016 4,262 +6.1 4,449 +4.4 Connections in urban area, of which: 2,920 3,091 +5.9 3,209 +3.8 - residential users 2,606 2,770 +6.3 2,847 +2.8 - business users 314 321 +2.1 362 +12.9 Connections in rural area, of which: - residential users - business users 1,096 1,171 +6.8 1,240 +5.9 1,033 1,107 +7.1 1,169 +5.7 63 64 +1.7 71 +9.7 Exhibit III.2.2. Structure of the no. of fixed broadband internet access connections, by access support and customer category: 31.12.2016 46
Table III.2.7. Structure of the total no. of fixed broadband internet access connections, by transfer speed 52, customer category and residence area: 2014 2016 Fixed broadband internet access connections Period Total no., of which: Residential users Business users Urban area Rural area 31.12.2016 thou. 682 549 133 347 335 >144kbps <30Mbps 31.12.2015 thou. 865 744 121 402 463 31.12.2014 thou. 975 844 131 447 527 31.12.2016 thou. 832 668 164 444 387 30Mbps 31.12.2015 thou. 611 479 133 403 209 31.12.2014 thou. 437 312 125 351 86 52 Fixed internet access connections with speed above 144 kbps are included; the fixed internet access connections by the best-effort speed (the maximum speed that can be reached at a given moment) specified in the contracts concluded with the users were reported, namely the connections for which the bandwidth of the channel is not guaranteed but varies due to endogenous and exogenous factors (no. of users, traffic, atmospheric conditions etc.), as well as the fixed internet access connections with guaranteed speed, in symmetrical band; 47
Exhibit III.2.3. Structure of the total no. of fixed broadband internet access connections, respectively of the no. of fixed broadband internet access connections by types of transfer speeds, by user category, as of 31.12.2016 Exhibit III.2.4. Structure of the total no. of fixed broadband internet access connections, respectively of the no. of fixed broadband internet access connections by types of transfer speeds, by residence area, as of 31.12.2016 48
Exhibit III.2.5. Evolution of the no. of fixed broadband internet access connections, itemized by transfer speeds: 2014 2016 Exhibit III.2.6. Structure of the total no. of fixed broadband internet access connections, of the no. of fixed broadband internet access connections residential users and, respectively, business users, by transfer speeds, as of 31.12.2016 49
Exhibit III.2.7. Structure of the fixed broadband internet access connections, by transfer speeds, for each type of support, as of 31.12.2016 50
Structure of broadband internet access connections provided at fixed locations by means of Table III.2.8. Share of FTTx connections within the total internet access connections: 2014 2016 Broadband internet access connections provided at fixed locations Total no. (million), of which: FTTx % FTTx in total no. 31.12.2016 4.4 4.2 94.0 31.12.2015 4.3 4.0 94.5 31.12.2014 4.0 3.9 96.3 Table III.2.9. Structure of the total no. of broadband internet access connections provided at fixed locations by means of FTTx technologies, by technology and customer category, as of 31.12.2016. Indicator Residential connections Business connections Total connections Total no. of connections (thousand), of which: Total no. of FTTx connections (thousand), of which: 4,016 433 4,449 3,802 378 4,180 FTTH 456 106 562 FTTB 1,603 121 1,723 FTTC 1,270 149 1,419 FTTN 473 3 476 53 The FTTx technologies refer to FTTH/FTTB/FTTC/FTTN, depending on the proximity of the fiber optic to the end-user s location, as follows: FTTH (Fiber to the Home) = when the fiber optic segment reaches the end-user s dwelling/location (fiber optic is at least 2 meters away from the end-user s dwelling/location); FTTB (Fiber to the Building) = when the fiber optic segment reaches the end-user s building/boundary of the building, with the access being ensured via coaxial cable, UTP/FTP cable, radio, pairs of twisted metallic wires (e.g. VDSL) or via other means; FTTC (Fiber to the Cabinet/Curb) = when the fiber optic segment reaches the street cabinet - fiber optic is at less than 300 m away from the end-user s premises, with the final connection being ensured via coaxial cable, UTP/FTP cable, radio, pairs of twisted metallic wires (e.g. VDSL) or via other means; FTTN (Fiber to the Node) = when the fiber optic segment reaches the street cabinet - fiber optic is at more than 300 m away from the end-user s premises, with the final connection being ensured via coaxial cable, UTP/FTP cable, radio, pairs of twisted metallic wires (e.g. VDSL) or via other means; 51
Table III.2.10. Structure of the total no. of broadband internet access connections provided at fixed locations by means of FTTx technologies, itemized by transfer speed 54 : 2014 2016. Fixed broadband internet access connections Period Total no. of broadband connections, of which: FTTx connections 31.12.2016 thou 1,168 1,013 >144kbps <30Mbps 31.12.2015 thou 1,442 1,312 31.12.2014 thou 1,624 1,511 31.12.2016 thou 3,281 3,166 30Mbps 31.12.2015 thou 2,820 2,715 31.12.2014 thou 2,392 2,358 54 Fixed internet access connections with speed above 144 kbps are included; the fixed internet access connections by the best-effort speed (the maximum speed that can be reached at a given moment) specified in the contracts concluded with the end-users were reported, namely the connections for which the bandwidth of the channel is not guaranteed but varies due to endogenous and exogenous factors (no. of users, traffic, atmospheric conditions etc.), and where the contracts concluded with the end-users for symmetrical band connections specify only the guaranteed speed, the respective connections were reported depending upon it; 52
III.3. Active mobile internet access connections Table III.3.1. No. of active mobile internet access providers, by technology: 31.12.2016 Furnizor GSM/GPRS/EDGE 3G/3G+ 4G Lycamobile S.R.L.* - x - Orange România S.A. x x x RCS & RDS S.A. - x x Telekom RC S.A.* x x x Telekom RMC S.A. x x x Telemobil S.A. - x - Vodafone Romania S.A. x x x *servicies provided on virtual mobile networks Table III.3.2. Total no. of active mobile internet access connections, by connection modality and technology: 2014 2016 Indicator Total no. of mobile internet access connections, of which: Mobile internet access connections on mobile phone against payment of a subscription/dedicated (extra)option(s) for internet access Mobile internet access connections on mobile phone against payment per consumption unit Mobile internet access connections via modems/cards/usb (directly on laptop/pc/another similar device) Period Total no. of mobile internet access connections, of which: Total no. of broadband connections (CDMA/EDGE and other CDMA+/EDGE+ technologies), No of. 3G connections and other 3G+ technologies, No. of 4G connections Traffic Average monthly traffic per connection 55 thousand thousand thousand SIM thousand GB/connection/ thousand SIM cards cards TB month 31.12.2016 20,539 16,646 15,861 5,761 169 0.73 31.12.2015 18,735 14,670 13,739 2,704 85 0.41 31.12.2014 16,209 12,050 10,750 788 46 0.26 31.12.2016 16,956 13,416 12,679 5,163 117 0.66 31.12.2015 13,300 10,324 9,729 2,245 37 0.26 31.12.2014 10,927 7,924 7,199 654 15 0.13 31.12.2016 1,580 1,502 1,460 245 8 0.26 31.12.2015 3,364 2,621 2,289 281 4 0.10 31.12.2014 3,560 2,641 2,071 65 2 0.05 31.12.2016 2,003 1,727 1,721 352 44 1.77 31.12.2015 2,071 1,725 1,720 178 45 1.96 31.12.2014 1,722 1,485 1,480 70 29 1.47 55 Estimative values - ratio between the total no. of traffic gigabytes in the reference year, the average no. of active connections in the reference year and the no. of corresponding months (12 months); the average no. of active connections is the arithmetic mean between the total no. of active connections at the beginning and the end of the reference period; 53
Table III.3.3. Total no. of active mobile internet access connections, by connection modality and type of service used during 2014 2016 Total no. of mobile internet connections, of which: Total no. of broadband connections (CDMA/EDGE and other CDMA+/EDGE+ technologies), of which: No of. 3G connections and other 3G+ technologies, of which: No. of 4G connections of which: Indicator Period Subscription-based Subscription-based Subscription-based Subscription-based Residential Business Prepaid card-based Residential Business Prepaid card-based Residential Business Prepaid card-based Residential Business Prepaid card-based Total no. of mobile internet access connections, of which: Mobile internet access connections on mobile phone against payment of a subscription/ dedicated (extra)option(s) for internet access Mobile internet access connections on mobile phone, pay per unit Mobile internet access connections via modems/cards/usb (directly on laptop/ PC/similar device) 31.12.2016 31.12.2015 31.12.2014 31.12.2016 31.12.2015 31.12.2014 31.12.2016 31.12.2015 31.12.2014 31.12.2016 31.12.2015 31.12.2014 thousand SIM cards thousand SIM cards thousand SIM cards thousand SIM cards thousand SIM cards thousand SIM cards thousand SIM cards thousand SIM cards thousand SIM cards thousand SIM cards thousand SIM cards thousand SIM cards 9,446 2,650 8,443 8,387 2,176 6,083 8,138 2,108 5,615 3,052 930 1,779 8,251 2,419 8,064 7,099 1,886 5,685 6,822 1,818 5,099 1,332 573 798 6,302 1,894 8,013 4,964 1,457 5,629 4,614 1,391 4,745 355 182 251 7,855 2,074 7,027 6,946 1,740 4,730 6,727 1,680 4,272 2,766 806 1,591 6,496 1,725 5,079 5,538 1,438 3,349 5,349 1,388 2,992 1,195 499 551 4,691 1,285 4,951 3,563 1,004 3,358 3,358 970 2,871 313 148 193 184 35 1,360 147 28 1,327 120 23 1,316 55 6 184 366 91 2,907 259 67 2,295 173 51 2,065 31 6 244 453 127 2,980 320 97 2,225 178 65 1,828 6 1 58 1,407 541 55 1,293 408 26 1,291 405 26 231 117 4 1,390 603 78 1,302 381 41 1,300 379 41 106 68 3 1,157 482 82 1,082 357 46 1,079 356 46 36 33 1 54
Exhibit III.3.1. Total no. of active mobile internet access connections, by technology: 2014 2016 Exhibit III.3.2. Structure of the active mobile broadband internet access connections: 31.12.2016 55
Exhibit III.3.3. Evolution of the penetration rates of active mobile internet access connections 56, at total level and, respectively, by technology/provision manner: 2014 2016 56 Penetration rate of broadband internet access connections per 100 inhabitants = no. of broadband internet access connections/romania s population*100; Romania s population, acc. to INS data: 19,947,311 on 01.01.2014, respectively 19,870,647 on 01.01.2015 and 19,759,968 on 01.01.2016; 56
IV. Leased line and data transmission services 57
IV.1. Overview of the market structure and dynamics number of providers, service category Table IV.1. Number of active providers 57 of leased line/data transmission services as of 31.12.2016 Active providers, of which: 31.12.2016 - leased line services - retail market 22 - leased line services - wholesale market 19 - data transmission services - retail market 58 - data transmission services - wholesale market 27 Table IV.2. Structure of the leased line market, by leased line category provided and, respectively, market type where these are supplied: 2014 2016 31.12.2014 31.12.2015 31.12.2016 Indicator evol. evol. thousand thousand thousand (%) (%) No. of national leased lines - retail market 12.0 10.3-14.0 9.6-6.8 No. of national 58 leased lines - wholesale market, of which: 16.3 19.6 +20.4 20.0 +1.7 a) leased lines - terminating segments 59 11.2 13.8 +23.0 14.1 +2.0 b) leased lines - trunk segments 60 5.1 5.8 +14.8 5.9 +1.1 No. of international 61 leased lines - retail market 0.1 0.1-2.2 0.1-1.1 No. of international leased lines - wholesale market, of which: 1.1 1.2 +14.6 1.1-9.1 a) leased lines - terminating segments 59 0.7 0.9 +16.3 0.8-6.8 b) leased lines - trunk segments 60 0.3 0.4 +10.7 0.3-14.5 57 The providers that reported statistical data to ANCOM for the respective reference dates; 58 National leased lines are lines whose terminating points/interconnection points are located on the Romanian territory; 59 In the calculation of the number of leased lines - terminating segments, ANCOM considered also the terminating segments corresponding to the number of leased lines - total circuits. Thus, for each leased line - total circuit sold at the wholesale level, two circuits - terminating segments were considered; 60 In the calculation of the number of leased lines - trunk segments, ANCOM considered also the trunk segments corresponding to the number of leased lines - total circuits. Thus, for each leased line - total circuit sold at the wholesale level, one circuit - trunk segment was considered; 61 International leased lines are lines that have at least one terminating point/interconnection point on the territory of another state; 58
Exhibit IV.1. Structure of the market of leased lines provided at national level, by type of the market where these are supplied: 2014 2016 Table IV.3. Number of leased lines provided at national level, by capacity, and, respectively, by the type of provided leased lines: 2014 2016. Type of provided leased lines Analogue lines Digital lines < 2Mbps Digital lines = 2Mbps Digital lines >2Mbps No. of leased lines provided No. of leased lines provided No. of leased lines provided on retail market on wholesale market on wholesale market Period - terminating segments - trunk segments thousand thousand thousand 31.12.2016 6.6 0.1 0.04 31.12.2015 7.5 0.1 0.04 31.12.2014 9.3 0.1 0.27 31.12.2016 0.3 2.6 1.2 31.12.2015 0.3 2.6 1.1 31.12.2014 0.6 2.3 1.0 31.12.2016 0.4 1.7 0.6 31.12.2015 0.4 2.0 0.6 31.12.2014 0.5 2.2 0.8 31.12.2016 2.3 9.8 4.1 31.12.2015 2.1 9.2 4.0 31.12.2014 1.6 6.6 3.0 59
Table IV.4. Dynamics of the no. of connections for data transmission services, by type and market where these are provided: 2014 2016 Indicator 31.12.2014 31.12.2015 31.12.2016 thousand thousand evol. (%) thousand evol. (%) No. of data transmission connections retail market, of which: a) Frame Relay 76.7 76.9 +0.3 81.5 +5.9 0.1 0.1-0.1-29.7 b) ATM 0.01 0.01-25.0 0.01-16.7 c) TCP/IP, of which: 65.6 62.8-4.3 64.5 +2.7 d) other technologies/communication protocols (telex, mail, VSAT etc.) No. of data transmission connections - wholesale market 10.9 14.0 +28.1 16.9 +20.8 12.0 14.2 +18.0 16.4 +15.9 60
V. Linear audio-visual media programme retransmission services provided to end-users 61
V.1. Overview of the structure and dynamics of the market of audio-visual programme retransmission services Table V.1.1. Number of active audio-visual programme retransmission providers: 31.12.2014 31.12.2016. Indicator 31.12.2014 31.12.2015 31.12.2016 Total no. of active providers 62, of which: 301 264 236 a) on cable networks 297 260 233 63 b) on satellite networks (DTH) 5 5 5 c) on IP technology (IPTV) 2 2 2 Table V.1.2. Dynamics of the no. of subscribers to audio-visual programme retransmission services, at total level and by reception support, respectively dynamics of their penetration rates: 31.12.2014 31.12.2016 Indicator 31.12.2014 mil. 31.12.2015 mil. evol. (%) 31.12.2016 mil. evol. (%) Total no. of subscribers to audio-visual programme retransmission 6.78 7.06 +4.1 7.26 +2.9 services, of which: No. of cable subscribers 4.39 4.55 +3.7 4.74 +4.2 No of satellite networks (DTH) subscribers 64 2.33 2.42 +4.3 2.42-0.1 No. of IP technology (IPTV) subscribers 0.07 0.08 +25.7 0.10 +14.4 Penetration rate of the audio-visual programme retransmission 90.6 94.4 97.1 services, per households (%) 65 Penetration rate of the programme retransmission services provided on cable 58.7 60.8 63.4 networks, per households (%) 66 Penetration rate of the programme retransmission services provided on satellite 31.1 32.4 32.4 (DTH) networks, per households (%) 67 Penetration rate of the programme retransmission services provided via IP technology (IPTV), per households (%) 68 0.88 1.11 1.27 62 Certain audio-visual programme retransmission providers offer services on several supports, therefore they were counted only once within the total number; 63 Out of the 253 providers of audio-visual programme retransmission services provided on cable support, as of 30 June 2016, 26 active providers submitted no statistical data for the period 1 January-30 June 2016, thus this report includes the data reported by them in the previous reporting period, i.e. 1 July-31 December 2015; 64 The non-active DTH subscribers for maximum 90 days, using these services based on prepaid cards, were also considered; 65 Penetration rate of audio-visual programme retransmission services per 100 households = total no. of subscribers to audio-visual programme retransmission services/no. of households in Romania*100; no. of households, acc. to INS data: 7,481,155; 66 Penetration rate of cable audio-visual programme retransmission services per 100 households = no. of subscribers to cable audio-visual programme retransmission services/no. of households in Romania*100; no. of households, acc. to INS data: 7,481,155; 67 Penetration rate of audio-visual programme retransmission services provided on satellite (DTH) networks per 100 households = no. of subscribers to audio-visual programme retransmission services provided on satellite (DTH)/no. of households in Romania*100; 68 Penetration rate of audio-visual programme retransmission services provided on IP technology per 100 households = no. of subscribers to audio-visual programme retransmission services provided on IP networks/no. of households in Romania*100; 62
Exhibit V.1.1. Penetration rates of audio-visual programme retransmission services, per household: 31.12.2014 31.12.2016 Exhibit V.1.2. Annual evolution of the total no. of subscribers to audio-visual programme retransmission services: 31.12.2014 31.12.2016 63
Exhibit V.1.3. Annual evolution of the no. of subscribers to audio-visual programme retransmission services, by support: 31.12.2014 31.12.2016 Exhibit V.1.4. Structure of the total no. of subscribers to audio-visual programme retransmission services, respectively of the no. of subscribers to services provided on IPTV/DTH/cable support, by residence area, as of 31.12.2016 64
Exhibit V.1.5. Structure of the total no. of subscribers to audio-visual programme retransmission services, respectively of the no. of subscribers in urban/rural areas, by support, as of 31.12.2016 Exhibit V.1.6. Concentration level in the market of audio-visual programme retransmission services 69, according to the market shares calculated based on the total number of subscribers: 31.12.2014 31.12.2016 69 The market concentration level has been calculated based on the Herfindahl Hirschman index (HHI) and represents the sum of the square of the providers market shares (based on the total number of subscribers). If HHI<1,000, the market concentration level is low; if 1,000<HHI<1,800, the market concentration level is average; if HHI>1,800, the market concentration level is high; if HHI=10,000 there is a monopoly; 65
V.2. Structure and dynamics of the market of audio-visual programme retransmission services provided on cable networks Table V.2.1. Total no. of subscribers to audio-visual programme retransmission services provided on cable networks, respectively no. of subscribers to digital cable networks. Penetration rates: 31.12.2014 31.12.2016. Indicator Total no. of subscribers to cable audio-visual programme retransmission services (million), of which: 31.12.2014 31.12.2015 31.12.2016 million million evol. (%) million evol. (%) 4.39 4.55 +3.7 4.74 +4.2 - urban subscribers 3.33 3.43 +3.1 3.52 +2.7 - rural subscribers 1.06 1.12 +5.8 1.22 +8.8 Subscribers of digital cable retransmission services 1.70 1.88 +10.2 2.07 +10.3 - share in total no. of cable subscribers (%) 39 41 44 Penetration rate of cable audio-visual programme retransmission services 70 (%) 58.7 60.8 63.4 Penetration rate of cable audio-visual programme retransmission services in urban 79.0 81.4 83.6 area 71 Penetration rate of cable audio-visual programme retransmission services in rural area 72 32.5 34.4 37.4 Penetration rate of digital cable audio-visual programme retransmission services 73 22.8 25.1 27.7 70 Penetration rate of audio-visual programme retransmission services provided on cable networks, per 100 households = no. of subscribers to audio-visual programme retransmission services provided on cable networks/total no. of households in Romania*100; no. of households in Romania, according to INS data: 7,481,155; 71 Penetration rate of audio-visual programme retransmission services provided on cable networks per 100 households in urban area, no. of subscribers to audio-visual programme retransmission services in urban area/no. of households in urban area in Romania*100; no. of households in urban area in Romania, according to INS data: 4,215,125 in urban area; 72 Penetration rate of audio-visual programme retransmission services provided on cable networks per 100 households in rural area = no. of subscribers to audio-visual programme retransmission services in rural area/no. of households in rural area in Romania*100; no. of households in rural area in Romania, according to INS data: 3,266,030 in rural area; 73 Penetration rate of audio-visual programme retransmission services provided on cable networks in digital format, per 100 households = no. of subscribers to audio-visual programme retransmission services provided on cable networks in digital format/total no. of households in Romania*100; no. of households in Romania, according to INS data: 7,481,155; 66
Ehxibit V.2.1. Number of subscribers to audio-visual programme retransmission services received on cable networks, respectively corresponding penetration rates: 31.12.2014 31.12.2016 Exhibit V.2.2. Number of subscribers to cable audio-visual programme retransmission services in urban, respectively rural area between 31.12.2014 and 31.12.2016. Penetration rates of the cable audio-visual programme retransmission services in urban, respectively rural area, at household level: 31.12.2014-31.12.2016 67
Exhibit V.2.3. Evolution of the number of subscribers to audio-visual programme retransmission services received on cable networks in urban, respectively in rural areas: 31.12.2014 31.12.2016 Exhibit V.2.4. Structure of the no. of subscribers to cable audio-visual programme retransmission services received on cable networks, by manner of programme transmission/reception, as of 31.12.2016 68
V.3. Structure and dynamics of the market of audio-visual programme retransmission services received in digital format Table V.3.1. Dynamics of the no. of subscribers to audio-visual programme retransmission services received in digital format 74, by support: 31.12.2014 31.12.2016 31.12.2014 31.12.2015 31.12.2016 Indicator thousand thousand evol. (%) thousand evol. (%) Total no. of subscribers to audio-visual programme retransmission 4.095 4.385 +7.1 4.589 +4.6 services received in digital format, of which via: 1,704 1,877 +10.2 2,071 +10.3 - digital cable networks - DTH satellite networks - IP technology (IPTV) 2,325 2,425 +4.3 2,422-0.1 66.2 83.2 +25.7 95.2 +14.4 Exhibit V.3.1. Structure of the no. of subscribers to audio-visual programme retransmission services received in digital format, by support, as of 31.12.2016 74 Number of persons who concluded a contract with a provider of services of audio-visual programme retransmission on cable/satellite/ip support, ensuring the reception of the audiovisual programmes in digital format; 69
VI. Figures on the provision of multiple services, value added services and other electronic communications services 70
Table VI.1. Dynamics of the number of multiple electronic communications service 75 users who benefitted from at least one electronic communications service provided at fixed locations: 2014-2016 Indicator Total no. of users of multiple electronic communications services*, of which: 2-play 3-play, 4-play, 5-play 31.12.2014 31.12.2015 31.12.2016 thousand thousand evol. (%) thousand evol. (%) 4,509 4,827 +7.0 5,016 +3.9 1,942 1,902-2.0 1,884-0.9 2,567 2,925 +13.9 3,131 +7.1 * mobile telephony, respectively mobile internet access services provided as part of a bundle/as tied services/as individual services supplied to the same user were excluded. Table VI.2. Dynamics of the number of users of multiple electronic communications services who benefitted from at least one electronic communications service provided at fixed locations, by customer category: 2014-2016 31.12.2014 31.12.2015 31.12.2016 Indicator thousand thousand evol. (%) thousand evol. (%) Total no. of users of multiple electronic communications services, of which: 4,509 4,827 +7.0 5,016 +3.9 - residential users - business users 4,260 4,570 +7.3 4,753 +4.0 250 257 +2.9 263 +2.4 Penetration rate of multiple electronic communications services, per 100 inhabitants 76 (%) 22.6% 24.3% 25.4% Penetration rate of multiple electronic communications services, per 100 households 77 (%) 56.9% 61.1% 63.5% 75 In the case of multiple services, the indicators corresponding to the users who benefit from two or more electronic communications services from the same provider were taken into consideration, irrespective of whether these fulfil or not the specific requirements of the service bundles and, respectively, of the related services. Thus, this category includes the users who are subscribed to two or more electronic communications services of the same provider, regardless of whether the respective services have been purchased together or separately; 76 Penetration rate of multiple electronic communications services, per 100 inhabitants = no. of users of multiple electronic communications services (residential and business)/romania s population*100; Romania s population, according to INS data: 19,947,311 on 01.01.2014; 19,870,647 on 01.01.2015, respectively 19,759,968 on 01.01.2016; 77 Penetration rate of multiple electronic communications services, per 100 households = no. of users of multiple electronic communications services - residential/no. of households in Romania*100; no. of households, according to INS data: 7,481,155; 71
Exhibit VI.1. Structure of users of multiple electronic communications services who benefitted from at least one electronic communications service provided at fixed locations, by no. of services purchased from one provider, as of 31.12.2016 Marius Cătălin MARINES 72
Table VI.3. Traffic volume of calls to value added services and other services achieved on the retail market through fixed public networks in Romania, by call destination: 2014 2016. Voice traffic from fixed public networks Traffic to national non-geographic numbers in 0Z = 08 domain (for various services), of which: 2014 2015 2016 million minutes million minutes evol. (%) million minutes evol. (%) 32.1 24.7-23.2 22.6-8.5 a) traffic to numbers in 0800 sub-domain 31.3 24.2-22.7 22.4-7.1 b) traffic to numbers in 0801 sub-domain 0.8 0.5-40.4 0.1-77.1 Traffic to national non-geographic numbers in 0Z = 09 domain (for Premium Rate services) Voice traffic to short national numbers allotted for other services, of which: 67.7 68.8 +1.6 62.5-9.1 44.6 27.6-38.0 25.5-7.6 a) traffic to the single emergency call number 112 1.6 1.5-8.6 1.2-18.2 b) traffic to 116(xyz) numbers 0.01* 0.01* +73.3 0.01* -31.0 c) traffic to 118(xyz) 2.6 1.9-26.0 1.3-31.5 d) traffic to 19vx or 19vxy 31.5 7.9-75.0 5.5-30.1 e) traffic to internal national short numbers 8.8 16.3 +85.0 17.4 +7.1 * rounded values 73
Exhibit VI.2. Structure of traffic from value added calls and other services on the retail market, through fixed public networks in Romania, by call destination: 2014 2016 74
Table VI.4. Traffic volumes from calls to value added services and other services on the retail market through mobile public networks in Romania, by call destination: 2014 2016. Traffic of calls from mobile public networks Traffic to national non-geographic numbers in 0800 sub-domain Traffic to national non-geographic numbers in 0Z = 09 domain (for Premium Rate services) Voice traffic to national short numbers allotted for other services, of which: 2014 2015 2016 mil. minutes mil. minutes evol. (%) mil. minutes evol. (%) 51.8 47.5-8.2 59.2 +24.6 1.2 1.5 +26.0 3.8 +148.2 24.4 30.2 +23.7 42.9 +42.2 a) traffic to the single emergency call number 112 10.7 11.1 +4.2 11.3 +2.1 b) traffic to 116(xyz) numbers 0.2 0.2 +11.4 0.1-34.3 c) traffic to 118(xyz) numbers 1.1 1.0-7.7 0.9-12.4 d) traffic to 19vx or 19vxy numbers 7.8 2.4-69.2 2.2-9.2 e) traffic to internal national short numbers 4.6 15.5 +234.9 28.4 +83.6 *rounded values 75
Exhibit VI.3. Traffic volume from calls to value added services and other services on the retail market through mobile public networks in Romania, by call destination: 2014 2016. Table VI.5. Traffic volume from calls terminated to numbers corresponding to value added services/other services, implemented in the providers own networks and originated on other electronic communications public networks on the wholesale market: 2014 2016. Indicator Traffic of calls terminated to numbers corresponding to value added services/other services implemented in the providers own networks 2014 2015 2016 million evol. million million minutes minutes (%) minutes evol. (%) 69.6 61.9-11.1 76.1 +22.8 a) traffic terminated to numbers in 0800 sub-domain 56.9 54.8-3.8 69.3 +26.5 b) traffic terminated to numbers in 0Z = 09 domain 1.6 1.6 +4.5 2.0 +18.4 c) traffic terminated to 19vx- or 19vxy numbers 9.5 3.9-58.6 3.5-10.3 d) traffic terminated to 116(xyz) numbers 0.2 0.2 +9.2 0.1-37.8 e) traffic terminated to 118 (XYZ) numbers 1.5 1.4-6.9 1.2-16.2 76