Hitachi Command Suite Compute Systems Manager Messages FASTFIND LINKS Document Organization Product Version Getting Help Contents MK91HC19713
2014, 2015 Hitachi, Ltd. All rights reserved. No part of this publication may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying and recording, or stored in a database or retrieval system for any purpose without the express written permission of Hitachi, Ltd. Hitachi, Ltd., reserve the right to make changes to this document at any time without notice and assume no responsibility for its use. This document contains the most current information available at the time of publication. When new or revised information becomes available, this entire document will be updated and distributed to all registered users. Some of the features described in this document might not be currently available. Refer to the most recent product announcement for information about feature and product availability, or contact Hitachi Data Systems Corporation at https://portal.hds.com. Notice: Hitachi, Ltd., products and services can be ordered only under the terms and conditions of the applicable Hitachi Data Systems Corporation agreements. The use of Hitachi, Ltd., products is governed by the terms of your agreements with Hitachi Data Systems Corporation. By using this software, you agree that you are responsible for: a) Acquiring the relevant consents as may be required under local privacy laws or otherwise from employees and other individuals to access relevant data; and b) Verifying that data continues to be held, retrieved, deleted, or otherwise processed in accordance with relevant laws. Hitachi is a registered trademark of Hitachi, Ltd. in the United States and other countries. Hitachi Data Systems is a registered trademark and service mark of Hitachi, Ltd. in the United States and other countries. Archivas, Essential NAS Platform, HiCommand, HiTrack, ShadowImage, Tagmaserve, Tagmasoft, Tagmasolve, Tagmastore, TrueCopy, Universal Star Network, and Universal Storage Platform are registered trademarks of Hitachi Data Systems. AIX, AS/400, DB2, Domino, DS6000, DS8000, Enterprise Storage Server, ESCON, FICON, FlashCopy, IBM, Lotus, MVS, OS/390, RS/6000, S/390, System z9, System z10, Tivoli, VM/ESA, z/os, z9, z10, zseries, z/ VM, and z/vse are registered trademarks or trademarks of International Business Machines Corporation. The Deployment Manager Plugin includes software developed by NEC Corporation. All other trademarks, service marks, and company names are properties of their respective owners. Microsoft product screen shots reprinted with permission from Microsoft Corporation. Notice on Export Controls. The technical data and technology inherent in this Document may be subject to U.S. export control laws, including the U.S. Export Administration Act and its associated regulations, and may be subject to export or import regulations in other countries. Reader agrees to comply strictly with all such regulations and acknowledges that Reader has the responsibility to obtain licenses to export, reexport, or import the Document and any Compliant Products. ii
Contents Preface............................................ vii Intended audience.............................................viii Product version...............................................viii Release notes................................................viii Document organization.........................................viii Referenced documents.......................................... ix Document conventions.......................................... ix Convention for storage capacity values............................... x Getting help................................................. xi Comments.................................................. xi 1 Messages overview.................................. 11 Message syntax.............................................. 12 Format and types of message IDs................................. 12 2 Message IDs beginning with KASV00000KASV00699.......... 21 KASV00000 KASV00099....................................... 22 KASV00100 KASV00199...................................... 212 KASV00200 KASV00299...................................... 226 KASV00500 KASV00599...................................... 256 KASV00600 KASV00699...................................... 275 3 Message IDs beginning with KASV10000KASV10399.......... 31 KASV10000 KASV10099....................................... 32 KASV10100 KASV10199...................................... 314 KASV10200 KASV10299...................................... 320 KASV10300 KASV10399...................................... 334 iii
4 Messages IDs beginning with KASV22000KASV22099.......... 41 KASV22000 KASV22099....................................... 42 5 Messages IDs beginning with KASV23000KASV23899.......... 51 KASV23000 KASV23099....................................... 52 KASV23600 KASV23699...................................... 513 KASV23800 KASV23899...................................... 513 6 Messages IDs beginning with KASV25000KASV25199.......... 61 KASV25000 KASV25099....................................... 62 KASV25100 KASV25199....................................... 64 7 Messages IDs beginning with KASV30000KASV30199.......... 71 KASV30000 KASV30099....................................... 72 KASV30100 KASV30199...................................... 712 8 Messages IDs beginning with KASV31000KASV31999.......... 81 KASV31000 KASV31999....................................... 82 9 Messages IDs beginning with KASV35000KASV35999.......... 91 KASV35100 KASV35199....................................... 92 KASV35200 KASV35299....................................... 92 KASV35500 KASV35599....................................... 93 KASV35900 KASV35999....................................... 94 10 Messages IDs beginning with KASV36000KASV36599......... 101 KASV36000 KASV36099...................................... 102 KASV36200 KASV36299...................................... 104 KASV36300 KASV36399...................................... 105 KASV36500 KASV36599...................................... 106 11 Messages IDs beginning with KASV37000KASV37999......... 111 KASV37000 KASV37099...................................... 112 KASV37100 KASV37199...................................... 115 KASV37200 KASV37299...................................... 118 KASV37300 KASV37399......................................1110 KASV37500 KASV37599......................................1112 KASV37800 KASV37899......................................1113 KASV37900 KASV37999......................................1114 iv
12 Message IDs beginning with KASV40000KASV40499......... 121 KASV40000 KASV40099...................................... 122 KASV40100 KASV40199...................................... 125 KASV40200 KASV40299...................................... 128 KASV40300 KASV40399...................................... 129 KASV40400 KASV40499..................................... 1210 13 Messages IDs beginning with KASV50000KASV50699......... 131 KASV50000 KASV50099...................................... 132 KASV50100 KASV50199...................................... 135 KASV50200 KASV50299..................................... 1310 KASV50300 KASV50399..................................... 1311 KASV50400 KASV50499..................................... 1311 KASV50500 KASV50599..................................... 1321 KASV50600 KASV50699..................................... 1333 14 Messages IDs beginning with KASV70000KASV72999......... 141 KASV70000 KASV70999...................................... 142 KASV71000 KASV71099...................................... 142 KASV71200 KASV71299...................................... 143 KASV72000 KASV72099...................................... 144 KASV72100 KASV72199...................................... 145 KASV72300 KASV72399...................................... 148 15 Alerts........................................... 151........................................................ 152 Glossary v
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Preface This document lists the messages generated by Hitachi Compute Systems Manager (HCSM). Each message includes a description and recommended actions for error conditions. Notice: The use of the features and/or products described in this manual and all other Hitachi Data Systems products is governed by the terms of your agreements with Hitachi Data Systems. Intended audience Product version Release notes Document organization Referenced documents Document conventions Convention for storage capacity values Getting help Comments Preface vii
Intended audience Product version Release notes This document provides instructions for server administrators. This document revision applies to Hitachi Compute Systems Manager v8.1.4 or later. Release notes contain requirements and more recent product information that may not be fully described in this manual. Be sure to review the release notes before installation. Document organization The following table provides an overview of the contents and organization of this document. Click the chapter title in the left column to go to that chapter. The first page of each chapter provides links to the sections in that chapter. Chapter/Appendix Messages overview on page 1 1 Message IDs beginning with KASV00000KASV00699 on page 21 Message IDs beginning with KASV10000KASV10399 on page 31 Messages IDs beginning with KASV22000KASV22099 on page 41 Messages IDs beginning with KASV23000KASV23899 on page 51 Messages IDs beginning with KASV25000KASV25199 on page 61 Messages IDs beginning with KASV30000KASV30199 on page 71 Messages IDs beginning with KASV35000KASV35999 on page 91 Messages IDs beginning with KASV36000KASV36599 on page 101 Description Describes the format and types of messages. Lists and describes messages related to server functionality. Lists and describes messages related to server functionality. Lists and describes messages related to server functionality. Lists and describes messages related to server functionality. Lists and describes messages related to server functionality. Lists and describes messages related to server functionality. Lists and describes messages related to the installer. Lists and describes messages related to the installer. viii Preface
Chapter/Appendix Messages IDs beginning with KASV37000KASV37999 on page 111 Message IDs beginning with KASV40000KASV40499 on page 121 Messages IDs beginning with KASV50000KASV50699 on page 131 Messages IDs beginning with KASV70000KASV72999 on page 141 Description Lists and describes messages related to the installer. Lists and describes messages related to server functionality. Lists and describes GUIrelated messages. Lists and describes messages related to the installer. Referenced documents Hitachi Compute Systems Manager documents: Hitachi Compute Systems Manager User Guide, MK91HC194 Hitachi Compute Systems Manager Installation and Configuration Guide, MK91HC195 Hitachi Compute Systems Manager Release Notes Hitachi Data Systems Portal, https://portal.hds.com Document conventions This document uses the following typographic conventions: Convention Description Bold Italic Indicates text on a window, other than the window title, including menus, menu options, buttons, fields, and labels. Example: Click OK. Indicates a variable, which is a placeholder for actual text provided by the user or system. Example: copy sourcefile targetfile Note: Angled brackets (< >) are also used to indicate variables. screen/code Indicates text that is displayed on screen or entered by the user. Example: # pairdisplay g oradb < > angled brackets Indicates a variable, which is a placeholder for actual text provided by the user or system. Example: # pairdisplay g <group> Note: Italic font is also used to indicate variables. [ ] square brackets Indicates optional values. Example: [ a b ] indicates that you can choose a, b, or nothing. { } braces Indicates required or expected values. Example: { a b } indicates that you must choose either a or b. Preface ix
Convention Description vertical bar Indicates that you have a choice between two or more options or arguments. Examples: [ a b ] indicates that you can choose a, b, or nothing. { a b } indicates that you must choose either a or b. This document uses the following icons to draw attention to information: Icon Meaning Description Note Notes emphasize or supplement important points of the main text. Caution Cautions indicate that failure to take a specified action could result in damage to the software or hardware. Convention for storage capacity values Physical storage capacity values (such as drive capacity) are calculated based on the following values: Physical Capacity Unit Value 1 kilobyte (KB) 1,000 (10 3 ) bytes 1 megabyte (MB) 1,000 or 1,000 2 bytes 1 gigabyte (GB) 1,000 or 1,000 3 bytes 1 terabyte (TB) 1,000 or 1,000 4 bytes 1 petabyte (PB) 1,000 or 1,000 5 bytes 1 exabyte (EB) 1,000 or 1,000 6 bytes Logical storage capacity values (such as logical device capacity) are calculated based on the following values: Logical Capacity Unit Value 1 block 512 bytes 1 KB 1,024 (2 10 ) bytes 1 MB 1,024 KB or 1,024 2 bytes 1 GB 1,024 MB or 1,024 3 bytes 1 TB 1,024 GB or 1,024 4 bytes 1 PB 1,024 TB or 1,024 5 bytes 1 EB 1,024 PB or 1,024 6 bytes x Preface
Getting help Comments Hitachi Data Systems Support Portal is the destination for technical support of your current or previouslysold storage systems, midrange and enterprise servers, and combined solution offerings. The Hitachi Data Systems customer support staff is available 24 hours a day, seven days a week. If you need technical support, log on to the Hitachi Data Systems Support Portal for contact information: https://portal.hds.com Hitachi Data Systems Community is a new global online community for HDS customers, partners, independent software vendors, employees, and prospects. It is an open discussion among these groups about the HDS portfolio of products and services. It is the destination to get answers, discover insights, and make connections. The HDS Community complements our existing Support Portal and support services by providing an area where you can get answers to noncritical issues and questions. Join the conversation today! Go to community.hds.com register, and complete your profile. Please send us your comments on this document to doc.comments@hds.com. Include the document title and number, including the revision level (for example, 07), and refer to specific sections and paragraphs whenever possible. All comments become the property of Hitachi Data Systems Corporation. Thank you! Preface xi
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1 Messages overview HCSM generates messages for various events including installation, ongoing tasks, and system errors. You can use the information provided in the message to obtain system status or to troubleshooting system issues. For information about messages without the KASV prefix, see the Hitachi Command Suite Messages Guide. Message syntax Format and types of message IDs Messages overview 1 1
Message syntax Hitachi Compute Systems Manager (HCSM) generates messages that are displayed in the management client user interface and recorded in the product log files. A message consists of a message ID and message text. Note that some components also output a date, time, and program name. Format and types of message IDs Message IDs use the following format: PREFIXnnnnnZ PREFIX Indicates the component that generates the message, in this case HCSM. nnnnn The message sequence number. Z Indicates the message type. Note that some messages do not include a message type. The following shows message types and their meanings. I(Information): Notifies the user of information. Q(Question): Prompts the user to respond. W(Warning): Notifies the user that processing will continue but with certain restrictions. E(Error): Notifies the user that processing cannot continue due to an error. The following table lists and describes message ID types. Message ID KASV00000 KASV00699 KASV10000 KASV10299 KASV22000 KASV22099 KASV23000 KASV23899 KASV25000 KASV25199 KASV30000 KASV30199 KASV31000 KASV31999 KASV35000 KASV37999 Description Messages related to server functionality Messages related to server functionality Messages related to server functionality Messages related to CLI functionality Messages related to HCSM installation Messages related to server functionality Messages related to server functionality Messages related to the installer 1 2 Messages overview
Message ID KASV40000 KASV40499 KASV50000 KASV50699 KASV70000 KASV72999 Description Messages related to server functionality GUIrelated messages Messages related to the installer When applicable, recommended actions are provided along with the error message description. If an error entry indicates an action of "Contact the Support Center.", collect the relevant maintenance information before calling by referring to the Hitachi Compute Systems Manager Installation and Configuration Guide or the Hitachi Compute Systems Manager User Guide. Messages overview 1 3
1 4 Messages overview
2 Message IDs beginning with KASV00000KASV00699 Messages IDs that begin with KASV00000 KASV00299 provide information related to the HCSM server. For information on messages without the KASV prefix, please refer to the Hitachi Command Suite Messages. KASV00000 KASV00099 KASV00100 KASV00199 KASV00200 KASV00299 KASV00500 KASV00599 KASV00600 KASV00699 Message IDs beginning with KASV00000KASV00699 2 1
KASV00000 KASV00099 The following table describes HCSM messages, which are numbered KASV00000 KASV00099. Message ID Message Text Description KASV00000 KASV00001 The password is not valid. (details=information) The user ID is not valid (user ID=user_id, details=information) Specify a valid user password. Specify a valid user ID. KASV00003 Unable to find user information (user ID=user_id). Cancel the operation and verify the users. KASV00004 The server is not running. Verify the server status. (Maintenance information= maintenance_information) KASV00013 No license key file exists for product_name. Processing will continue, assuming that a license is not registered. KASV00018 Unable to obtain database information. The database is not running properly. Restart the database and HCSM server. (Maintenance information=maintenance_information ) 2 2 Message IDs beginning with KASV00000KASV00699
KASV00019 KASV00020 Unable to connect to server. (Maintenance information=maintenance_in formation). User authentication failed due to a communication failure with the external authentication server. Try again. If this problem continues, complete the following tasks: 1. Restart the HCSM server. 2. Restart HBase server. If this problem persists, collect the relevant maintenance information by referring to the Hitachi Compute Systems Manager Installation and Configuration Guide or the Hitachi Compute Systems Manager User Guide, and then contact the Support Center. Check the communication with the external authentication server, and, if necessary, remove the cause of the communication failure. KASV00021 The user cannot log in using the specified user ID or password. Verify that the user ID and the password are correct, and confirm with the system administrator that the assigned resource group and role are accurate. KASV00023 User user_id was not found. Specify a valid user ID. KASV00024 Unable to find the plan for the task task_name. The plan might be deleted. Cancel and retry. KASV00025 Unable to find the task. The task might be deleted. Cancel and retry. Message IDs beginning with KASV00000KASV00699 2 3
KASV00026 You cannot edit the saved search (saved_search_name) because it has been deleted. Click Clear to refresh the saved searches. KASV00027 The task cannot be registered. A task with this name already exists. Specify a unique task name. KASV00028 Unexpected error. An internal error might have occurred. Contact the Support Center. KASV00029 Unable to connect to the server. Try again. If this problem continues, complete the following tasks: 1. Restart the HCSM server. 2. Restart HBase server. If this problem persists, collect the relevant maintenance information by referring to the Hitachi Compute Systems Manager Installation and Configuration Guide or the Hitachi Compute Systems Manager User Guide, and then contact the Support Center. KASV00030 Unable to save setup conditions. Try again. If this problem continues, complete the following tasks: 1. Restart the HCSM server. 2. Restart HBase server. If this problem persists, collect the relevant maintenance information by referring to the Hitachi Compute Systems Manager Installation and Configuration Guide or the Hitachi Compute Systems Manager User Guide, and then contact the Support Center. 2 4 Message IDs beginning with KASV00000KASV00699
KASV00031 The session expired. You must log in again. (Maintenance information=maintenance_information ) KASV00032 Unable to fetch data for GMA. (Report=report_name) The environment is invalid. Verify whether the database has started. If it has not, start it. If the database has started, an internal error might have occurred. Collect the relevant maintenance information by referring to the Hitachi Compute Systems Manager Installation and Configuration Guide or the Hitachi Compute Systems Manager User Guide, and then contact the Support Center. KASV00033 The file filename, which is installed as part of the The installation directory might be product, was not found. corrupt. Perform a repair installation. KASV00034 An internal error occurred. Collect the relevant maintenance information by referring to the Hitachi Compute Systems Manager Installation and Configuration Guide or the Hitachi Compute Systems Manager User Guide, and then contact the Support Center. (Maintenance information=maintenance_information ) KASV00035 An error occurred while accessing an internal file. (file name=filename, operation=operation_name) The installation directory might be corrupted, or the management server process was not run with the correct permissions. Verify that the process ran with the correct permissions. If the file is missing or corrupted, perform a repair installation. Message IDs beginning with KASV00000KASV00699 2 5
KASV00036 The session is not valid. Verify whether the server has started and log in again. (Maintenance information=maintenance_information ) KASV00037 Starting application. (Maintenance information=maintenance_in formation) You must log in again. KASV00038 Unable to start application. (Maintenance information=maintenance_in formation) Restart the application again. If you cannot resolve this problem, collect the relevant maintenance information by referring to the Hitachi Compute Systems Manager Installation and Configuration Guide or the Hitachi Compute Systems Manager User Guide, and then contact the Support Center. KASV00039 Application successfully stopped. KASV00058 Connecting to server. (Current retry counter:current_retry_count er, Max retry counter: max_retry_counter, Connection name: connection_name) KASV00059 KASV00060 Unable to connect to server. (Connection name: connection_name) Connection to server established. (Connection name: connection_name) Confirm the status of required services. 2 6 Message IDs beginning with KASV00000KASV00699
KASV00061 KASV00062 KASV00063 KASV00064 Data retrieval error. (report=report_name). Structure retrieval error. (report=report_name) User settings save error. (user=user_id, report=report_name) A task was not moved to the history list. (Maintenance information=maintenance_in formation) The environment is invalid. Verify whether the database has started. If it has not, start it. If the database has started, an internal error might have occurred. If you cannot resolve this problem, collect the relevant maintenance information by referring to the Hitachi Compute Systems Manager Installation and Configuration Guide or the Hitachi Compute Systems Manager User Guide, and then contact the Support Center. The environment is invalid. Verify whether the database has started. If it has not, start it. If the database has started, an internal error might have occurred. If you cannot resolve this problem, collect the relevant maintenance information by referring to the Hitachi Compute Systems Manager Installation and Configuration Guide or the Hitachi Compute Systems Manager User Guide, and then contact the Support Center. The environment is invalid. Verify whether the database has started. If it has not, start it. If the database has started, an internal error might have occurred. If you cannot resolve this problem, collect the relevant maintenance information by referring to the Hitachi Compute Systems Manager Installation and Configuration Guide or the Hitachi Compute Systems Manager User Guide, and then contact the Support Center. Check if the task is already located in the history list. Otherwise, move the task again. Message IDs beginning with KASV00000KASV00699 2 7
KASV00065 An unexpected error occurred. (information) Try again. If you cannot resolve this problem, collect the relevant maintenance information by referring to the Hitachi Compute Systems Manager Installation and Configuration Guide or the Hitachi Compute Systems Manager User Guide, and then contact the Support Center. KASV00066 A task was not rescheduled. Collect the relevant maintenance information by referring to the Hitachi Compute Systems Manager Installation and Configuration Guide or the Hitachi Compute Systems Manager User Guide, and then contact the Support Center. (Maintenance information=maintenance_information ) KASV00067 Child node retrieval error. (node name=node_name) The environment is invalid. Verify whether the database has started. If it has not, start it. If the database has started, an internal error might have occurred. Collect the relevant maintenance information by referring to the Hitachi Compute Systems Manager Installation and Configuration Guide or the Hitachi Compute Systems Manager User Guide, and then contact the Support Center. KASV00068 Root node retrieval error. (node name=node_name) The environment is invalid. Verify whether the database has started. If it has not, start it. If the database has started, an internal error might have occurred. Collect the relevant maintenance information by referring to the Hitachi Compute Systems Manager Installation and Configuration Guide or the Hitachi Compute Systems Manager User Guide, and then contact the Support Center. 2 8 Message IDs beginning with KASV00000KASV00699
KASV00069 Unexpected error. Contact the Support Center. (Maintenance information=maintenance_information ) KASV00071 User authentication failed. The specified user does not exist or the password is incorrect. (user ID=user_id) Verify the user name and password. KASV00072 Unable to read the specified property. (table_name=table_name) Collect the relevant maintenance information by referring to the Hitachi Compute Systems Manager Installation and Configuration Guide or the Hitachi Compute Systems Manager User Guide, and then contact the Support Center. KASV00073 Unable to read the specified table. (property name=property_name) Collect the relevant maintenance information by referring to the Hitachi Compute Systems Manager Installation and Configuration Guide or the Hitachi Compute Systems Manager User Guide, and then contact the Support Center. KASV00074 An error occurred while accessing the database. Verify whether the server has started. If it has not, start it. If the server has started, an internal error might have occurred. Collect the relevant maintenance information by referring to the Hitachi Compute Systems Manager Installation and Configuration Guide or the Hitachi Compute Systems Manager User Guide, and then contact the Support Center. (Maintenance information=maintenance_information ) Message IDs beginning with KASV00000KASV00699 2 9
KASV00076 KASV00080 KASV00081 KASV00082 Unable to modify user password. (user ID=user_id) Unable to delete user settings. (user ID=user_id) Unable to obtain user permissions for application_name. Unable to obtain user information. (user ID=user_id) Cancel the operation and verify the users. Verify whether the server has started. If it has not, start it. If the server has started, an internal error might have occurred. Collect the relevant maintenance information by referring to the Hitachi Compute Systems Manager Installation and Configuration Guide or the Hitachi Compute Systems Manager User Guide, and then contact the Support Center. Verify whether the server has started. If it has not, start it. If the server has started, an internal error might have occurred. Collect the relevant maintenance information by referring to the Hitachi Compute Systems Manager Installation and Configuration Guide or the Hitachi Compute Systems Manager User Guide, and then contact the Support Center. Verify whether the server has started. If it has not, start it. If the server has started, an internal error might have occurred. Collect the relevant maintenance information by referring to the Hitachi Compute Systems Manager Installation and Configuration Guide or the Hitachi Compute Systems Manager User Guide, and then contact the Support Center. 2 10 Message IDs beginning with KASV00000KASV00699
KASV00083 KASV00084 KASV00085 KASV00086 KASV00088 KASV00093 KASV00096 Unable to obtain user permissions. (user ID=userid) Unable to access server service. Unable to access an authentication service. A server API was not executed. Unable to obtain user information. (group name=group_name) Unable to access an authentication service. Unable to delete user settings. (user ID=user_id) Verify whether the server has started. If it has not, start it. If the server has started, an internal error might have occurred. Contact the Support Center. Cancel the operation and verify the server status. Cancel the operation and verify the server status. (Maintenance information=maintenance_information ) Cancel the operation and verify the server status. Verify whether the server has started. If it has not, start it. If the server has started, an internal error might have occurred. Collect the relevant maintenance information by referring to the Hitachi Compute Systems Manager Installation and Configuration Guide or the Hitachi Compute Systems Manager User Guide, and then contact the Support Center. Cancel the operation and verify the server status. Cancel the operation and verify the users. Message IDs beginning with KASV00000KASV00699 2 11
KASV00097 KASV00098 Unable to obtain user information. (user ID=user_id) Unable to obtain user permissions. (user ID=user_id) Cancel the operation and verify the users. Cancel the operation and verify the users. KASV00100 KASV00199 The following table describes HCSM messages, which are numbered KASV00100 KASV00199. Message ID Message Text Description KASV00101 KASV00103 KASV00104 Unable to find user information. (user ID=user_id) The password is not valid. (details=detail_information). The user ID is not valid (user ID=user_id, details=detail_information) KASV00105 Application is running. (Maintenance information=maintenance_in formation) KASV00106 Stopping application. The user was deleted. Cancel the operation and verify the users. Cancel the operation and verify the users. Specify a valid user ID. 2 12 Message IDs beginning with KASV00000KASV00699
KASV00107 User settings save error. (user=username, report=reportname) Verify whether the server has started. If it has not, start it. If the server has started, an internal error might have occurred. Collect the relevant maintenance information by referring to the Hitachi Compute Systems Manager Installation and Configuration Guide or the Hitachi Compute Systems Manager User Guide, and then contact the Support Center. KASV00108 User username was not found. Specify a valid user ID. KASV00109 Cannot filter the list. Too many filter conditions. Reduce the number of filter conditions or change the value of some filter conditions. KASV00110 The SNMP setting is used by some related_data. Scripted Commands reference this SNMP setting. Verify that no Scripted Commands will be affected by modifying this SNMP setting. KASV00111 KASV00112 The Alert ID of the selected SNMP settings are mapped to a Scripted Command. The resource(s) is being used by one or more "related_data". One or more Scripted Commands reference these SNMP settings. Verify that no Scripted Commands will be affected by deleting these SNMP settings. Waiting tasks or Scripted Commands reference these resources. Delete the tasks or wait for the task to complete or fail, or verify that no Scripted Commands will be affected by deleting the resource(s). Message IDs beginning with KASV00000KASV00699 2 13
KASV00113 KASV00118 KASV00122 KASV00123 KASV00124 KASV00125 The specified resources are already being used by one or more "related_data" IP address range name name has been used. This LOM setting(s) is used by one or more caused_data. This LOM setting is used by one or more caused_data. This IPMI credential(s) is used by one or more caused_data. The selected resources are being used by one or more caused_data. Waiting tasks or Scripted Commands reference these resources. Delete the tasks or wait for the task to complete or fail, or verify that no Scripted Commands will be affected by deleting the resource(s). Specify another IP address range name. Waiting tasks are using this LOM setting. Input valid information so that the waiting tasks will not be affected. In Progress tasks are using this LOM setting. Cancel the task or wait until the status of the tasks change, and then retry the operation. Waiting tasks or LOM settings are using this IPMI credential. Input valid information so that the waiting tasks or the LOM settings will not be affected. Waiting or In Progress tasks are using this IPMI credential. Cancel the task, delete the task, or wait until the status of the tasks change, and then retry the operation. 2 14 Message IDs beginning with KASV00000KASV00699
KASV00126 KASV00127 KASV00128 The selected resources are being used by one or more caused_data. The selected resources are being used by one or more caused_data. Unconfirmed or In Progress alerts have been selected. The selected resources are running In Progress tasks or waiting for Waiting tasks. Cancel the task, delete the task, or wait until the status of the tasks change, and then retry the operation. Cancel the task or wait until the status of the tasks change, and then retry the operation. There are Unconfirmed or In Progress alerts in the selection. Confirm the alerts, if necessary. KASV00129 Parameters are not sufficient for editing the received alert information. Specify valid parameters. KASV00130 No managed hosts. Verify the hosts are managed. KASV00132 You have previously received an alert using this SNMP setting. If you change this SNMP setting, the Alert list will include Alerts that use the same Alert ID but different SNMP settings. KASV00133 You have previously received an alert using this SNMP setting. If you delete this setting, you will no longer receive alerts for this SNMP setting. KASV00134 Application is running. Message IDs beginning with KASV00000KASV00699 2 15
KASV00135 Unable to start application. Start the HCSM server. If this problem persists, collect the relevant maintenance information by referring to the Hitachi Compute Systems Manager Installation and Configuration Guide or the Hitachi Compute Systems Manager User Guide, and then contact the Support Center. KASV00136 Application is stopped. KASV00137 This IPMI credential(s) is used by one or more This IPMI credential is being used by caused_data, so it cannot be one or more In Progress tasks or deleted. Waiting tasks, or LOM settings. Delete or modify the data that use the IPMI credential, if necessary. KASV00138 KASV00140 KASV00141 KASV00142 This IPMI credential(s) is used by one or more caused_data, so it cannot be deleted. The LOM IP address (LOM_IP_Address) has been used. The credential name (IPMI_Credential) has been used for Host Discovery. The credential name (Host_Discovery_Credential) has been used for LOM settings. This IPMI credential is being used by one or more In Progress tasks or Waiting tasks, or LOM settings. Cancel the task, delete the task, or wait until the status of the tasks change, and then retry the operation, if necessary. If some LOM settings refers the IPMI credential, check the data before retry to delete. Specify another LOM IP address. Specify another credential name. Specify another credential name. 2 16 Message IDs beginning with KASV00000KASV00699
KASV00143 KASV00144 KASV00145 KASV00146 KASV00147 KASV00148 Unable to create a logical group. (parameters=parameters). Unable to delete all conditions for a logical group. (group name=group_name). Unable to find conditions to delete. (group name=group_name) No hosts satisfy the specified conditions (condition=condition). Unable to delete a logical group. (unique key=unique_key) Unable to modify a logical group. (parameters=parameters) Cancel the operation and verify the server status. If this problem persists, collect the relevant maintenance information by referring to the Hitachi Compute Systems Manager Installation and Configuration Guide or the Hitachi Compute Systems Manager User Guide, and then contact the Support Center. If this problem persists, collect the relevant maintenance information by referring to the Hitachi Compute Systems Manager Installation and Configuration Guide or the Hitachi Compute Systems Manager User Guide, and then contact the Support Center. Verify whether the server is started (Maintenance information=maintenance_information ). If the server has not been started, restart it, and then try again. If the server has been started, there might be an internal error. Please contact the Support Center. Cancel the operation and verify the logical groups. Cancel the operation and verify the logical groups. Message IDs beginning with KASV00000KASV00699 2 17
KASV00149 KASV00150 KASV00151 KASV00152 KASV00153 The specified logical group already exists. (group name=group_name) The specified logical group was not found. (Maintenance information=maintenance_in formation) The selected host has been deleted or unmanaged. The selected logical group has been deleted. Unable to create logical group. A logical group more than 32 hierarchies cannot be created. (group name=group_name) Specify a different logical group name. The logical group might have been deleted. Confirm the status of the logical group. Perform the search again. Perform the search again. Specify a different logical group. KASV00154 Unable to modify a logical group. Cancel the operation and verify the logical groups. KASV00158 The OID (oid) already exists. Specify another OID. KASV00159 This SNMP trap has been assigned to an Alert ID. Verify that any settings or scripted commands that use this Alert ID are updated. 2 18 Message IDs beginning with KASV00000KASV00699
KASV00160 KASV00161 KASV00162 KASV00163 KASV00164 KASV00165 KASV00166 KASV00169 Compute Systems Manager Web Client internal error has occurred. Authentication was refused when logging into the common component. Log out, and then log in again. Scripted Command was executed. (name:command_name, command:executable_comm and, exit code:exit_code) Scripted Command was not executed.(name:command_ name). Request [operation_name] is completed successfully. Request [operation_name] failed. An alert has been received. (version=version, IP address=ip_address, oid=old) The selected chassis has been deleted or unmanaged. Collect the relevant maintenance information by referring to the Hitachi Compute Systems Manager Installation and Configuration Guide or the Hitachi Compute Systems Manager User Guide, and then contact the Support Center. This command is too long. Modify the command to meet the character length limitations. Resolve the cause of the error according to the solution for the previously output message. Message IDs beginning with KASV00000KASV00699 2 19
KASV00170 KASV00171 KASV00172 The selected blade has been deleted or unmanaged. The selected chassis/blades are being used by one or more tasks (taskname). The selected chassis/blades are being used by one or more tasks (taskname). Verify the chassis/blades are managed. Cancel the task or wait until the status of the tasks change, and then retry the operation. Cancel the task or wait until the status of the tasks change, and then retry the operation. KASV00173 No managed chassis or blades. Verify that the chassis/blades are managed. KASV00174 No managed resources. Verify that the resources are managed. KASV00175 No valid plugin license is registered for plugin name. Register valid pluginname license keys or license key files and try again. KASV00176 The number of target resources exceeds the licence capacity. Register valid license keys or license key files to monitor more resources. KASV00177 The emergency license expires in number days. KASV00178 The temporary license expires in number days. 2 20 Message IDs beginning with KASV00000KASV00699
KASV00179 KASV00180 KASV00181 KASV00182 KASV00183 KASV00184 KASV00185 KASV00186 The number of target resources exceeds the licence capacity. The number of monitored resources has reached the license capacity limit. The specified chassis/blades are already being used by one or more taskname. The specified chassis/blades are already being used by one or more taskname. This operation is not supported for the selected entity. There is no troubleshooting information for this alert. A KVM session with the selected blade cannot be established due to the blade LOM IP Address not being set or not being supported. Web remote KVM is not supported for the selected resource. Delete the tasks, or wait for the tasks to complete or fail. Verify that no Scripted Commands will be affected by deleting this chassis/blade(s). Delete the tasks, or wait for the tasks to complete or fail. Verify that no Scripted Commands will be affected by deleting this chassis/blade(s). Please confirm the blade LOM IP address is set. If not set, please set it from the parent chassis Element Manager. Web remote KVM does not support the selected resource, or a mismatch is detected in data associated with the selected resource. If you selected the supported model correctly, contact the Support Center to resolve the problem. Message IDs beginning with KASV00000KASV00699 2 21
KASV00187 KASV00188 KASV00189 This task was canceled because the blade was running an N+M cold standby task or is in failover failed state. N+M Cold Standby operation has failed. Active Blade (Chassis name=chassisname, slot number=slotnumber) is already in Failover status. This symptom is caused by one of the following reasons: The blade is in Checking, Failing over, or Failing back state cannot run another N+M cold standby task. The blade is in Failover Failed or Failback Failed state and requires maintenance. The active blade is in Failover successful state and cannot be turned on because the standby blade has taken over the resources of the active blade. Take one of the following actions, and then if needed, start a new task: Wait until the N+M cold standby task running on the blade is finished. Run a Restore Assignment task on the blade. Run a Fail Back To Active Blade or a Reassign Standby Blade task on the blade. HCSM stopped during task execution. Collect the relevant maintenance information by referring to the Hitachi Compute Systems Manager Installation and Configuration Guide or the Hitachi Compute Systems Manager User Guide, and then contact the Support Center. 2 22 Message IDs beginning with KASV00000KASV00699
KASV00190 KASV00191 KASV00192 Failed to access the database. (Maintenance information=maintenance_information ) To resolve this issue: 1. Confirm that the database is running. If not, start the database. 2. If the database is already running, an internal database error might have occurred. Please contact customer support. 3. Refresh the Active and Standby blade information. 4. Use the Restore Assignment action. 5. Run the failover manually. An error has occurred while communicating with SVP. Timeout has occurred while communicating with SVP. (Maintenance information=maintenance_information ) To resolve this issue: 1. Confirm that there are no network issues and then verify the hardware and HCSM server status. 2. Refresh the Active and Standby blade information. 3. Use the Restore Assignment action. 4. Run the failover manually. (Maintenance information=maintenance_information ) To resolve this issue: 1. Confirm that there are no network issues and then verify the hardware and HCSM server status. 2. Refresh the Active and Standby blade information. 3. Use the Restore Assignment action. 4. Run the failover manually. Message IDs beginning with KASV00000KASV00699 2 23
KASV00193 KASV00194 Failed to enable Power ON Suppress option of Active or (Maintenance Standby Blade. information=maintenance_information ) To resolve this issue: 1. Confirm that there are no network issues and then verify the hardware and HCSM server status. 2. Check the PowerON Suppress Status of the Active and Standby Blades. If PowerON Suppress is enabled, disable it. 3. Refresh the Active and Standby blade information. 4. Use the Restore Assignment action. 5. Run the failover manually. Failed to access the database. (Maintenance information=maintenance_information ) To resolve this issue: 1. Confirm that the database is running. If not, start the database. 2. If the database is already running, an internal database error might have occurred. Please contact customer support. 3. Refresh the Active and Standby blade information. 4. Use the Restore Assignment action. 5. Run the failover manually. 2 24 Message IDs beginning with KASV00000KASV00699
KASV00195 KASV00196 KASV00197 An error has occurred while communicating with SVP. A timeout has occurred while communicating with SVP. Failed to shut down the Active or Standby blade. (Maintenance information=maintenance_information ) To resolve this issue: 1. Confirm that there are no network issues and then verify the hardware and HCSM server status. 2. Refresh the Active and Standby blade information. 3. Use the Restore Assignment action. 4. Run the failover manually. (Maintenance information=maintenance_information ) To resolve this issue: 1. Confirm that there are no network issues and then verify the hardware and HCSM server status. 2. Refresh the Active and Standby blade information. 3. Use the Restore Assignment action. 4. Run the failover manually. (Maintenance information=maintenance_information ) To resolve this issue: 1. Check the configuration status of the Active and Standby Blade to ensure they match. 2. Refresh the Active and Standby blade information. 3. Use the Restore Assignment action. 4. Run the failover manually. Message IDs beginning with KASV00000KASV00699 2 25
KASV00198 KASV00199 Failed to shut down the Active or Standby blade. Failed to shut down the Active or Standby blade. (Maintenance information=maintenance_information ) To resolve this issue: 1. Verify that the credentials have administrative rights. 2. Check the PowerON Suppress Status of the Active and Standby Blades. If PowerON is enabled, disable it using the SVP console. 3. Refresh the Active and Standby blade information. 4. Use the Restore Assignment action. 5. Run the failover manually. (Maintenance information=maintenance_information ) To resolve this issue: 1. Confirm that there are no network issues and then verify the hardware and HCSM server status. 2. Check the PowerON Suppress Status of the Active and Standby Blades. If PowerON Suppress is enabled, disable it. 3. Refresh the Active and Standby blade information. 4. Use the Restore Assignment action. 5. Run the failover manually. KASV00200 KASV00299 The following table describes HCSM messages, which are numbered KASV00200 KASV00299. 2 26 Message IDs beginning with KASV00000KASV00699
KASV00200 KASV00201 Failed to shut down the Active or Standby blade. A timeout has occurred while shutting down the Active or Standby blade. There is a possibility that there is a problem in management target host or network. (Maintenance information=maintenance_information ) To resolve this issue: 1. Confirm communication between the HCSM server and host, verify the communication port settings, and revise the Power Control confirmation time. 2. Check the PowerON Suppress Status of the Active and Standby Blades. If PowerON Suppress is enabled, disable it. 3. Refresh the Active and Standby blade information. 4. Use the Restore Assignment action. 5. Run the failover manually. There is a possibility that there is a problem in management target host or network. (Maintenance information=maintenance_information ) To resolve this issue: 1. Confirm communication between the HCSM server and host, verify the communication port settings, and revise the Power Control confirmation time. 2. Check the PowerON Suppress Status of the Active and Standby Blades. If PowerON Suppress is enabled, disable it. 3. Refresh the Active and Standby blade information. 4. Use the Restore Assignment action. 5. Run the failover manually. Message IDs beginning with KASV00000KASV00699 2 27
KASV00202 KASV00203 Failed to power OFF the Active or Standby blade. A timeout has occurred during power OFF on the Active or Standby blade. (Maintenance information=maintenance_information ) To resolve this issue: 1. Confirm that there are no network issues and then verify the hardware and HCSM server status. 2. Check the PowerON Suppress Status of the Active and Standby Blades. If PowerON Suppress is enabled, disable it. 3. Use the Finish Restoration action. 4. After a successful restoration, run the power off task manually. There is a possibility that there is a problem in management target host or network. (Maintenance information=maintenance_information ) To resolve this issue: 1. Confirm that there are no network issues and then verify the hardware and HCSM server status. 2. Check the PowerON Suppress Status of the Active and Standby Blades. If PowerON Suppress is enabled, disable it. 3. Refresh the Active and Standby blade information. 4. Use the Restore Assignment action. 5. After a successful restoration, run the power off task manually. 2 28 Message IDs beginning with KASV00000KASV00699