INDEX BSNL ASPIRATION Why should you choose BSNL Mobile? BSNL s FACILITIES TO CUSTOMERS DO YOU KNOW THE CURRENT PREPAID MOBILE PLANS?

INDEX BSNL ASPIRATION Why should you choose BSNL Mobile? BSNL s FACILITIES TO CUSTOMERS DO YOU KNOW THE CURRENT PREPAID MOBILE PLANS? GET TARIFF/USAGE DETAILS ON YOUR OWN KNOW YOUR DATA USAGE WHY STAND IN A QUEUE? ONLINE BILL PAYMENT, HASSLE FREE NOW! Choose Your Mobile Number GSM POSTPAID & PREPAID CURRENT PLANS Prepaid Plans: Life Time Second Minute General Anbu Jodi Student Special Jaijawan Roam Free Nesam Gold BSNL Simple Plan-100 Roaming Tariff Plan [RTP-FR] Postpaid Plans: Plan-99 Plan-145 [RTP-FR] Plan-149 (RTP FR] Plan-225 Plan-325 Plan-525 Plan-725 Plan-1500 ISD Tariff Table Mobile Prepaid Topups & Usage Value Closed User Group (CUG) facility in Prepaid Mobile services Special Tariff Vouchers (Boosters) - Groups Conditions for Multiple Use of Boosters (STVs) GSM PCO Tariff

3G Data Prepaid Plans Tariff 3G Data Postpaid Plans Tariff INTERNET + MOBILE TV STVs CDMA Plans & Tariff BSNL Joy CDMA Promotional Plan Special Tariff Vouchers CDMA CDMA WLL (POSTPAID TARIFF PLANS) DATA STV in CDMA Topup Vouchers in CDMA CDMA Data Plan Prepaid CDMA Data Plan Postpaid Wi-Max Services Wi-Max Postpaid tariff GSM Mobile Value Added Services Express your heart through BSNL Tunes BSNL Name Tunes INDEX-PAGE-2 WATCH TV CHANNELS, VIDEOS ON THE MOVE! YOUR MOBILE IS NOW MOBILE TV! Unified Messaging Service on BSNL Mobile General Terms used in mobile services Blackout Days Telecom Consumer Charter of BSNL Contact Numbers of Circle Marketing Cell Back cover

Mahatma Gandhi A customer is the most important visitor on our premises. He is not dependent on us. We are dependent on him. He is not an interruption in our work - he is the purpose of it. We are not doing him a favour by serving him. He is doing us a favour by giving us the opportunity to serve him BSNL s ASPIRATION To be the leading Telecom Service Provider in India with global presence. To create a customer focused organization with excellence in sales, marketing and customer care. To leverage technology to provide affordable and innovative products/services across customer segments To provide a conducive work environment with strong focus on performance To establish efficient business processes enabled by IT Dear BSNL Customer, Know Your BSNL hand book will guide you to get information on various BSNL products & services. Facilities to customers viz. SMS Key words, SMS formats, general activation procedures for Prepaid Plans, Tariff & Bill details, BSNL Tunes, BSNL Live, Mobile TV and the current affairs more specifically available in Tamilnadu Circle. General terms used in mobile services are also finding a place in this handout. This will be much useful for better understanding and utilisation of BSNL Mobile Services.

Why should you choose BSNL Mobile? All major towns and cities are covered through our network All major national and state highways are covered National and International SMS facility International roaming available for more than 300 networks across the world. The facility of one number roaming across the country Appropriate and reasonable tariff packages to suit every pocket Absolute transparency in billing. All regular features of cellular telephony, such as SMS as well as advanced features like MMS are available. 24 Hour helpline all across the country. The only Mobile service available throughout the country including Jammu and Kashmir and North Eastern states like Arunachal Pradesh, Nagaland and Mizoram. BSNL Service Plus: BSNL provides a number of Value Added Services. These services helps BSNL serve you better & enhance the ease & quality of communication thus bringing global connectivity at your doorstep. VAS Services: Voice Mail Service Value Added Services SIM Based service SMS based Services Short Message Service (SMS) Group Messaging National & International roaming Call forwarding Corporate Virtual Private Network Call conferencing Friend and Family Talk Call waiting and Call holding facility Unified Messaging Services: This provides Voice mail, FAX, e-mail, text to voice services on your mobile phone. So stay in touch with your nears and dears by means you like the most. Wireless Application Protocol (WAP): Surf WAP enabled websites on Internet using this service.

FACILITIES TO CUSTOMERS BSNL is offering plenty of facilities to its customers. Answers for the day-to-day queries, plan change, activation of various STVs of their own etc. are detailed here for the benefit and use of customers. DO YOU KNOW THE CURRENT PREPAID MOBILE PLANS? You may like to know the prepaid mobile plans and its tariff that are currently available. You can simply send SMS with the following Key Words to 53733 and know the details. Plan /Tariff Details To know about the current prepaid mobile plans available To know about the Life Time plan To know about the Second plan To know about the Minute plan To Know about the New General plan To know about the Anbu Jodi Special plan To know about the Student Special plan To know about the Nesam Gold plan To know about the Jai-Jawan plan To know about the BSNL Simple Plan 100 To know about the Roamfree plan To know about 3G Data Plan SMS format : PLAN<PLAN NAME> TO 53733 e.g. : PLANNESAMGOLD to get the plan details of Nesam Gold plan. Key Word PLAN PLANLIFETIME PLANSECOND PLANMINUTE PLANNEWGEN PLANANBUJODI PLANSTUDENT SPECIAL PLANNESAM GOLD PLANJAIJAWAN PLANSIMPLE PLANROAMFREE 3GDATA GET TARIFF/USAGE DETAILS ON YOUR OWN. There are certain facilities/information which can be activated/obtained by you sending SMS TO 53733 with the following key words or to get the details in your mobile. The Key Words are as follows: Service in which Facility/Information applicable To get Post paid Usage Charges Postpaid To get Previous Month Bill Amount Plan Activation to Blackberry Services Plan To check GPRS Account Balance Activation of Friends & Family with one Land Line Number (Note-1) Activation of Friends & Family with Land Line and/or Mobile Number (Note-2) Prepaid Modification FFE number (not for FFL) Charge @ Rs.5/- per number per modification To get details of available STV Vouchers for SMS Key Word AMT BILL BISL/BISS/BISR Data3G FFL FFE FFM STVSMS Service in which applicable To get details of available STV Vouchers for Voice To get details of available STV Vouchers for Data Card Facility/Information STVVOICE STVDATA Key Word

Prepaid Prepaid/ Postpaid Postpaid Prepaid Prepaid Prepaid Prepaid Prepaid SMS to 51123 3G DATA Usage Check through data card SIM/tablet To know the operators of the country on International Roaming To register email id for getting post paid invoices To know the last call details like Date, Type, Charge, Balance, Number and Duration To know the last five calls details like Date, Type, Charge, Balance, Number and Duration Choose your normal Mobile Number through SMS option. (xxxxx denotes any 3 to 5 ending digit of mobile number) For reservation of GSM Mobile Number If ex-member of the CUG wants to rejoin the group To install Bharatberry (Push Mail Client & PIM Sync) in mobile Handsets DATA3G<space>mob ile number of the DATA Card / tablet IR<space>COUNTRY NAME EMAIL<space>Mail_I D LAST LAST FIVE NLIST XXXXX CONF<Number Chosen> READMIT <space>cug_id to 53733 SUB BB Do you know the easy way of activation of Plan Voucher (PV) through SMS to 53733? PV & PCV Details For all plans currently available under prepaid SMS Key word CONTINUE Easy way of Prepaid Plan Change through SMS to 53733: For the plans Second Minute New General Student Special Anbu Jodi Nesam Gold BSNL Simple Plan 100 Roam Free Life Time SMS Key word MSEC MMINUTE MNEWGEN MSTUDENT MANBU MNESAMGOLD MSIM PLE MROAM MLIFETIME Easy way of Postpaid Plan Change through SMS to 53733: For the plans Get Changed to the Postpaid Voice Plan Get the confirmation for change of post paid plan SMS Key word CHG <SPACE> NEW PLAN AME> PLANXXXY

Just dial the USSD Code and press Call Button in your mobile handset to get the following information. Sl. No. Details Code 1 To know the Name of the plan, its validity and balance available *123# 2 To know the details of the booster of the Group 1, 2 & 3 *124# 3 To Know the details of the ISD Boosters used *124*2# 4 To know the Mobile Number of SIM in the Mobile Hand set *888# 5 To know IMSI *999# 6 To know the USSD service activated *456*00# 7 To know IMEI *#06# KNOW YOUR DATA USAGE 3G Data customers can get the data usage by sending SMS either from his Data Card or tablet, if they support SMS facility, or, from their BSNL or any other Operator mobile numbers by sending SMS, as detailed below: Instrument from where SMS is to be given. From DATACARD / TABLET From BSNL mobile number From mobile number of any operator SMS keyword SMS to be sent to DATA3G 53733 Free DATA3G<spa ce>mobile number of the DATA CARD/ tablet in 10 digit DATA3G<spa ce>mobile number of the DATA CARD/ tablet in 10 53733 Free 94422537 33 Remarks Chargeabl e as per the customer s plan his operator digit Customer need not remove the SIM from Data Card/ tablet and put it in his mobile/ iphone to check the usage. WHY STAND IN A QUEUE? ONLINE BILL PAYMENT, HASSLE FREE NOW! Pay bills online: You can avail online payment facility logging on to our web: www.bsnl.co.in you can view the latest bills and pay them online. You can get duplicate bill online for any mobile post-paid connection. Mobile prepaid online recharge, top-up and flexi-top-up are also available. General/Corporate Customers of BSNL can access these features by following three simple steps, viz. Register, Add a Phone account and view & pay bills online. Quick Pay facility is also available without registration process. with

CHOOSE YOUR MOBILE NUMBER BSNL Tamilnadu Circle has launched a special scheme called Choose Your Mobile Number in GSM prepaid service w.e.f. 16.12.2011. Under this scheme a customer can select his/her mobile number out of the list of about one lakh numbers available. Customers can logon to website http://tamilnadu.bsnl.co.in and go to the page of Choose Your Mobile Numbers by mouse click on the link available in the web page. Select the prepaid mobile number in the list under Choose Nos. A PIN number (Personal Identity Number) with 7 digits will be generated and sent to the customer on the mobile number entered in the web-page. Customer needs to input the 7 digit PIN to confirm the selection of the Mobile Number. Also, SMS option for selecting the normal mobile number is available for customers. BSNL customers should send SMS to 53733 and Non-BSNL customers should SMS to 9400012345. Any BSNL customer can get the list of spare numbers by sending SMS NLIST XXXXX to 53733 in which, XXXXX can be any 3 to 5 ending digit. A list of 10 spare numbers with matching XXXXX will be sent to the mobile number from which the request is initiated. Or NLIST to 53733. In this case, any 10 spare random numbers will be sent. For reservation of GSM numbers the Customer has to text as CONF <number chosen> to 53733 or 9400012345 (Non-BSNL). The number selected will be reserved for the subscriber for 72 hours within which the customer has to activate the selected number by approaching the nearest Customer Service Centre; otherwise, the reserved number will be cancelled and taken back to the spare list. * Life time validity of plan - Life Time Validity means the License Period of the Operator. The License Period for Cellular Services of BSNL is 20 years w. e. f. 29.02.2000. However, the License is understood to be renewable further on its expiry. (Note: To continue the lifetime plan the recharge conditions specified along with the plan should be fulfilled)

GSM PREPAID & POSTPAID PREPAID & POSTPAID PLANS & TARIFF, PLAN VOUCHERS, PLAN CONTINUATION VOUCHERS, TOP-UP VOUCHERS & SPECIAL TARIFF VOUCHERS Sl. No. Name of the Pre paid plans Sl.No. Name of the Post paid plans 1 Lifetime 1 Plan - 99 2 Second 2 Plan - 145 (RTP-FR) 3 Minute 3 Plan 149 (RTP-FR) 4 New General 4 Plan - 225 5 Anbu Jodi 5 Plan - 325 6 Student Special 6 Plan - 525 7 Jai Jawan 7 Plan - 725 8 Roam Free 8 Plan - 1500 9 Nesam Gold 10 11 BSNL Simple Plan-100 Roam free Plan [RTP-FR] Only three type of vouchers viz. Plan vouchers, Top up vouchers and Special Tariff Vouchers are made available through C-TOP UP ( and through SMS wherever applicable) in TN LSA. Plan Voucher: First Recharge Voucher is renamed as Plan Voucher which is used for enrolling a customer into a plan and extending the plan validity. Top-up Voucher will offer only monetary value in rupees and nil validity. Special Tariff Voucher - STVs: Boosters are named as Special Tariff Vouchers which are attached to different plans, tariff for different items and validity period of maximum 90 days.

4 BHARAT SANCHAR NIGAM LIMITED (A Government of India Enterprise) SIM Cost (MRP) Normal SIM: ` 20 USIM ` 59 Plan Voucher (MRP) Life Time Plan Voucher ` 39 Initial Plan Validity: 180 Days Freebies (With Plan Voucher) 20 Min. 10 Min. (Others) (Note: Freebies shall be consumed within 30 days) Plan Validity Extension Topups starting MRP of Rs. 10 onwards will extend the validity on prorate basis. TOPUPS MRP ` Validity in Days 10 9 20 18 30, 40 27 50,60,70,80,90 45 100 to 220 (in multiples of 10) 90 230 to 5500 180 Note: During GP1 and GP2, Topup of MRP `220 or above is to be done and get 180 days validity. GRACE PERIOD Grace Period I 15 days Grace Period II 165 days (Both GP I & GP II are applicable after expiry of plan validity). During GP-I, OG calls will be barred and only Incoming calls are allowed. During GP-II, both OG & IC calls will be barred. Only Number will be retained for re-activation. Balance in the account will be lapsed. Voice Charges Pulse Rate: in Minute (60 Seconds) (Others) ` 0.90 ` 1.00 STD ` 1.20 ` 1.50 SMS Charges SMS (P2P) Amount ` 0.80 National (STD) ` 1.20 International (ISD) ` 5.00 SMS Non P2P ` 2.00 Video Call Charges Pulse Rate: in Minute (60 Seconds) STD Data Charges 2 paise / 10KB ` 2.00 (Others) Roaming Tariff Voice Pulse Rate: in Minute (60 Seconds) (Others) ` 1.00 STD ` 1.50 Incoming ` 0.75 Video Pulse Rate: in Minute (60 Seconds) STD ` 2.00 (Others) Incoming ` 1.00 SMS Charges SMS (P2P) Amount ` 1.00 National (STD) ` 1.50 International (ISD) ` 5.00 SMS Non P2P ` 2.00 Incoming ` 0.00 LIFE TIME PLAN GSM Prepaid Tariff Other Tariff & General information FRIENDS & FAMILY (Reduced Call Charges): Maximum of 2 F&F Numbers of BSNL Mobile/Landline//WLL are allowed. Call Charges: Mobile/LL: ` 0.70 / Min. (Landline/WLL Numbers should be prefixed with STD Code of the area) Activation of F&F Numbers: Send SMS to 53733 SMS Format: FFE<space><1 st No.><space><2 nd No.> Modification of F&F Numbers: (SMS Format) FFM<space><OldNo.><space>New No.> Change of F&F Numbers is permissible. Rs. 5 per change per number is chargeable =========================== CUG (Closed Used Group) 0-25 ` 80 / Month 26 & above ` 60 / Month ----------------------------------------------------------- Dial the short code to know... Your Mobile Number: *888# Your IMSI Number: *999# Your IMEI Number: *#06# Your Plan, Validity & Balance: *123# Boosters (STVs) Details, Free & Balance: *124# Data Balance & Tablet Plans: *124*1# Details of ISD Boosters (STVs): *124*2# To know USSD Services activated dial *456*00# To get Missed Call alert dial **62*+9117010# SMS to 53733 & Get Tariff Details on Your Mobile! For available SMS STVs: For available Voice STVs: For Data STVs: For currently available Offers from BSNL: STV SMS STV VOICE STV DATA OFFER Facility of reduced rate will not be available on 5 blackout days. 1.New Year Day 1 st Jan, 2. Holi 3. Pre Diwali 4. Diwali Day & 5. New Years Eve 31 st Dec. ISD Tariff Refer the ISD Tariff Table USE SPECIAL TARIFF VOUCHERS (STV), CUT YOUR COST ON VOICE/VIDEO/SMS/DATA. For more details, please log on to our Circle Web Site or Call Toll Free number or contact our BSNL CSC/Retail Outlet TAMILNADU TELECOM CIRCLE Web site: tamilnadu.bsnl.co.in - Call Toll Free: 1503

BHARAT SANCHAR NIGAM LIMITED (A Government of India Enterprise) SECOND PLAN SIM Cost (MRP) Normal SIM: ` 20 USIM ` 59 Plan Voucher (MRP) Second Plan Voucher ` 42 Initial Plan Validity: 180 Days Freebies (With Plan Voucher) 1200 Sec. 600 Sec. (Others) (Note: Freebies shall be consumed within 30 days) Plan Validity Extension Use Plan voucher to extend the plan validity or Send SMS CONTINUE to 53733. [Sufficient balance (to the extent of MRP of plan voucher) should be available in your account] Automatic Extension of Plan Validity will be done on the 2nd day of GP-I, if sufficient balance is available at customer s account. Customer will be informed by SMS. GRACE PERIOD Grace Period I 15 days Grace Period II 165 days (Both GP I & GP II are applicable after expiry of plan validity). During GP-I, OG calls will be barred and only Incoming calls are allowed. During GP-II, both OG & IC calls will be barred. Only Number will be retained for re-activation. Balance in the account will be lapsed. Migration Use respective Plan voucher of the plan through C-Topup for migration Migration through SMS is also possible. For more details, please log on to our Circle Web Site or Call Toll Free number or contact our BSNL CSC/Retail Outlet Voice Charges Pulse Rate: in Second (1 Second) STD SMS Charges SMS (P2P) (Others) 1.2 ps 1.5 ps Video Call Charges Pulse Rate: in Second (1 Second) STD Amount ` 0.80 National (STD) ` 1.20 International (ISD) ` 5.00 SMS Non P2P ` 2.00 Roaming Tariff Voice Pulse Rate: in Minute (60 Seconds) ` 1.00 STD ` 1.50 Incoming ` 0.75 Video Pulse Rate: in Second (1 Second) STD Incoming SMS Charges 5 ps 4 ps (Other s) (Other s) SMS (P2P) Amount ` 1.00 National (STD) ` 1.50 International ` 5.00 (ISD) SMS Non P2P ` 2.00 Incoming ` 0.00 (Others) GSM Prepaid Tariff Other Tariff & General information FRIENDS & FAMILY (Reduced Call Charges): Maximum of 2 F&F Numbers of BSNL Mobile/Landline//WLL are allowed. Call Charges: Mobile/LL: ` 0.50 / Min. (Landline/WLL Numbers should be prefixed with STD Code of the area) Activation of F&F Numbers: Send SMS to 53733 SMS Format: FFE<space><1 st No.><space><2 nd No.> Modification of F&F Numbers: (SMS Format) FFM<space><OldNo.><space>New No.> Change of F&F Numbers is permissible. Rs. 5 per change per number is chargeable =========================== CUG (Closed Used Group) 0-25 ` 80 / Month 26 & above ` 60 / Month ----------------------------------------------------------- Dial the short code to know... Your Mobile Number: *888# Your IMSI Number: *999# Your IMEI Number: *#06# Your Plan, Validity & Balance: *123# Boosters (STVs) Details, Free & Balance: *124# Data Balance & Tablet Plans: *124*1# Details of ISD Boosters (STVs): *124*2# To know USSD Services activated dial *456*00# To get Missed Call alert dial **62*+9117010# SMS to 53733 & Get Tariff Details on Your Mobile! For available SMS STVs: For available Voice STVs: For Data STVs: For currently available Offers from BSNL: STV SMS STV VOICE STV DATA OFFER Facility of reduced rate will not be available on 5 blackout days. 1.New Year Day 1 st Jan, 2. Holi 3. Pre Diwali 4. Diwali Day & 5. New Years Eve 31 st Dec. ISD Tariff Refer the ISD Tariff Table Data Charges 2 paise / 10KB USE SPECIAL TARIFF VOUCHERS (STV), CUT YOUR COST ON VOICE/VIDEO/SMS/DATA. TAMILNADU TELECOM CIRCLE Web site: tamilnadu.bsnl.co.in - Call Toll Free: 1503

SIM Cost (MRP) Normal SIM: ` 20 USIM ` 59 Plan Voucher (MRP) Minute Plan Voucher ` 37 Initial Plan Validity: 180 Days Freebies (With Plan Voucher) 20 Min. 10 Min. (Others) (Note: Freebies shall be consumed within 30 days) Plan Validity Extension Use Plan voucher to extend the plan validity or Send SMS CONTINUE to 53733. [Sufficient balance (to the extent of MRP of plan voucher) should be available in your account] Automatic Extension of Plan Validity will be done on the 2nd day of GP-I, if sufficient balance is available at customer s account. Customer will be informed by SMS. GRACE PERIOD Grace Period I 15 days Grace Period II 165 days (Both GP I & GP II are applicable after expiry of plan validity). During GP-I, OG calls will be barred and only Incoming calls are allowed. During GP-II, both OG & IC calls will be barred. Only Number will be retained for re-activation. Balance in the account will be lapsed. Migration Use respective Plan voucher of the plan through C-Topup for migration Migration through SMS is also possible. For more details, please log on to our Circle Web Site or Call Toll Free number or contact our BSNL CSC/Retail Outlet BHARAT SANCHAR NIGAM LIMITED (A Government of India Enterprise) Voice Charges Pulse Rate: in Minute (60 Second) (Others) ` 0.60 ` 0.70 STD ` 0.60 ` 0.70 SMS Charges SMS (P2P) Amount ` 0.80 National (STD) ` 1.20 International (ISD) ` 5.00 SMS Non P2P ` 2.00 Video Call Charges Pulse Rate: in Minute (60 Second) STD (Others) ` 2.00 Roaming Tariff Voice Pulse Rate: in Minute (60 Seconds) ` 1.00 STD ` 1.50 (Others) Incoming ` 0.75 Video Pulse Rate: in Minute (60 Seconds) (Others) ` 2.00 STD Incoming ` 1.00 SMS Charges SMS (P2P) Amount ` 1.00 National (STD) ` 1.50 International (ISD) ` 5.00 SMS Non P2P ` 2.00 Incoming ` 0.00 MINUTE PLAN GSM Prepaid Tariff Other Tariff & General information FRIENDS & FAMILY (Reduced Call Charges): Maximum of 2 F&F Numbers of BSNL Mobile/Landline//WLL are allowed. Call Charges: Mobile/LL: ` 0.50 / Min. (Landline/WLL Numbers should be prefixed with STD Code of the area) Activation of F&F Numbers: Send SMS to 53733 SMS Format: FFE<space><1 st No.><space><2 nd No.> Modification of F&F Numbers: (SMS Format) FFM<space><OldNo.><space>New No.> Change of F&F Numbers is permissible. Rs. 5 per change per number is chargeable =========================== CUG (Closed Used Group) 0-25 ` 80 / Month 26 & above ` 60 / Month ----------------------------------------------------------- Dial the short code to know... Your Mobile Number: *888# Your IMSI Number: *999# Your IMEI Number: *#06# Your Plan, Validity & Balance: *123# Boosters (STVs) Details, Free & Balance: *124# Data Balance & Tablet Plans: *124*1# Details of ISD Boosters (STVs): *124*2# To know USSD Services activated dial *456*00# To get Missed Call alert dial **62*+9117010# SMS to 53733 & Get Tariff Details on Your Mobile! For available SMS STVs: STV SMS For available Voice STVs: STV VOICE For Data STVs: STV DATA For currently available Offers from BSNL: OFFER Facility of reduced rate will not be available on 5 blackout days. 1.New Year Day 1 st Jan, 2. Holi 3. Pre Diwali 4. Diwali Day & 5. New Years Eve 31 st Dec. Data Charges 2 paise / 10KB ISD Tariff Refer the ISD Tariff Table USE SPECIAL TARIFF VOUCHERS (STV), CUT YOUR COST ON VOICE/VIDEO/SMS/DATA. TAMILNADU TELECOM CIRCLE Web site: tamilnadu.bsnl.co.in - Call Toll Free: 1503

BHARAT SANCHAR NIGAM LIMITED (A Government of India Enterprise) SIM Cost (MRP) Normal SIM: ` 20 USIM ` 59 Plan Voucher (MRP) New General Plan Voucher ` 103 Initial Plan Validity: 180 Days Voice Charges Pulse Rate: in Minute (60 Seconds) (Others) Mobile & Mobile Fixed Fixed STD `0.60 `0.70 `0.90 GSM Prepaid Tariff NEW GENERAL PLAN Other Tariff & General information FRIENDS & FAMILY (Reduced Call Charges): Maximum of 2 F&F Numbers of BSNL Mobile/Landline//WLL are allowed. Call Charges: Mobile/LL: ` 0.40 / Min. (Landline/WLL Numbers should be prefixed with STD Code of the area) Special Benefit: Free Bundled Topup of ` 100 (i.e. with full talk Value and is applicable Only to this plan) Plan Validity Extension Use plan voucher to extend the plan validity. Automatic Extension of Plan Validity will be done on the 2nd day of GP-I, if sufficient balance is available at customer s account. Customer will be informed by SMS. GRACE PERIOD Grace Period I 15 days Grace Period II 165 days (Both GP I & GP II are applicable after expiry of plan validity). During GP-I, OG calls will be barred and only Incoming calls are allowed. During GP-II, both OG & IC calls will be barred. Only Number will be retained for re-activation. Balance in the account will be lapsed. Migration Use respective Plan voucher of the plan through C-Topup for migration Migration through SMS is also possible. USE SPECIAL TARIFF VOUCHERS (STV), CUT YOUR COST ON VOICE/VIDEO /SMS/DATA. SMS Charges SMS (P2P) Amount ` 0.60 ` 0.70 National (STD) ` 0.70 ` 0.80 International (ISD) ` 5.00 SMS Non P2P ` 2.00 Video Call Charges Pulse Rate: in Minute (60 Second) STD Roaming Tariff Voice ` 2.00 (Others) Pulse Rate: in Minute (60 Seconds) ` 1.00 STD ` 1.50 Incoming ` 0.75 Video (Others) Pulse Rate: in Minute (60 Seconds) STD ` 2.00 Incoming ` 1.00 SMS Charges SMS (P2P) Amount ` 1.00 National (STD) ` 1.50 International (ISD) ` 5.00 SMS Non P2P ` 2.00 Incoming ` 0.00 (Others) Activation of F&F Numbers: Send SMS to 53733 SMS Format: FFE<space><1 st No.><space><2 nd No.> Modification of F&F Numbers: (SMS Format) FFM<space><OldNo.><space>New No.> Change of F&F Numbers is permissible. Rs. 5 per change per number is chargeable =========================== CUG (Closed Used Group) 0-25 ` 80 / Month 26 & above ` 60 / Month ----------------------------------------------------------- Dial the short code to know... Your Mobile Number: *888# Your IMSI Number: *999# Your IMEI Number: *#06# Your Plan, Validity & Balance: *123# Boosters (STVs) Details, Free & Balance: *124# Data Balance & Tablet Plans: *124*1# Details of ISD Boosters (STVs): *124*2# To know USSD Services activated dial *456*00# To get Missed Call alert dial **62*+9117010# SMS to 53733 & Get Tariff Details on Your Mobile! For available SMS STVs: For available Voice STVs: For Data STVs: For currently available Offers from BSNL: STV SMS STV VOICE STV DATA OFFER Facility of reduced rate will not be available on 5 blackout days. 1.New Year Day 1 st Jan, 2. Holi 3. Pre Diwali 4. Diwali Day & 5. New Years Eve 31 st Dec. ISD Tariff Refer the ISD Tariff Table Data Charges 2 paise / 10KB For more details, please log on to our Circle Web Site or Call Toll Free number or contact our BSNL CSC/Retail Outlet TAMILNADU TELECOM CIRCLE Web site: tamilnadu.bsnl.co.in - Call Toll Free: 1503

BHARAT SANCHAR NIGAM LIMITED (A Government of India Enterprise) SIM Cost (MRP) Normal SIM: ` 20 (SIM Free at CSC) USIM ` 59 Plan Voucher (MRP) Anbu Jodi Plan Voucher ` 75 Initial Plan Validity: 90 Days Voice Charges Pulse Rate: in Second (1Second) Mobile & Fixed (Others) Mobile Fixed STD 1.2 ps 1.5 ps 1.8 ps ANBU JODI PLAN GSM Prepaid Tariff Other Tariff & General information FRIENDS & FAMILY (Reduced Call Charges): Maximum of 2 F&F Numbers of BSNL Mobile/Landline//WLL are allowed. Call Charges: Mobile/LL: ` 0.40 / Min. (Landline/WLL Numbers should be prefixed with STD Code of the area) Special Feature: One F&F Numbers of BSNL Landline//WLL is allowed. 30 Minutes Free per Day. Beyond free minutes, normal Call Charges of the plan is applicable. Freebies (With Plan Voucher) 2500 Sec. 2500 Sec. (Others) (Note: Freebies shall be consumed within 30 days) Plan Validity Extension Use Plan voucher to extend the plan validity or Send SMS CONTINUE to 53733. [Sufficient balance (to the extent of MRP of plan voucher) should be available in your account] Automatic Extension of Plan Validity will be done on the 2nd day of GP-I, if sufficient balance is available at customer s account. Customer will be informed by SMS. GRACE PERIOD Grace Period I 15 days Grace Period II 165 days (Both GP I & GP II are applicable after expiry of plan validity). During GP-I, OG calls will be barred and only Incoming calls are allowed. During GP-II, both OG & IC calls will be barred. Only Number will be retained for re-activation. Balance in the account will be lapsed. Migration Use respective Plan voucher of the plan through C-Topup for migration Migration through SMS is also possible. USE SPECIAL TARIFF VOUCHERS (STV), CUT YOUR COST ON VOICE/VIDEO/SMS/DATA. SMS Charges SMS (P2P) Amount ` 0.60 ` 0.70 National (STD) ` 0.70 ` 0.80 International (ISD) ` 5.00 SMS Non P2P ` 2.00 Video Call Charges Pulse Rate: in Minute (60 Second) STD ` 2.00 Roaming Tariff Voice Pulse Rate: in Minute (60 Seconds) (Others) (Others) ` 1.00 ` 1.00 STD ` 1.50 ` 1.50 Incoming ` 0.75 Video Pulse Rate: in Second (1 Second) STD Incoming SMS Charges 5 ps (Others) SMS (P2P) Amount ` 0.85 National (STD) ` 0.90 International (ISD) ` 5.00 SMS Non P2P ` 2.00 Incoming ` 0.00 Activation of F&F Numbers: Send SMS to 53733 SMS Format: FFL<space><STD Code LL/WLL.> Modification of F&F Numbers: Change of F&F Numbers is permissible. Rs. 5 per change is chargeable. Written request shall be given at the nearest BSNL CSC. =========================== CUG (Closed Used Group) 0-25 ` 80 / Month 26 & above ` 60 / Month ----------------------------------------------------------- Dial the short code to know... Your Mobile Number: *888# Your IMSI Number: *999# Your IMEI Number: *#06# Your Plan, Validity & Balance: *123# Boosters (STVs) Details, Free & Balance: *124# Data Balance & Tablet Plans: *124*1# Details of ISD Boosters (STVs): *124*2# To know USSD Services activated dial *456*00# To get Missed Call alert dial **62*+9117010# SMS to 53733 & Get Tariff Details on Your Mobile! For available SMS STVs: For available Voice STVs: For Data STVs: For currently available Offers from BSNL: Data Charges 2 paise / 10KB STV SMS STV VOICE STV DATA OFFER Facility of reduced rate will not be available on 5 blackout days. 1.New Year Day 1 st Jan, 2. Holi 3. Pre Diwali 4. Diwali Day & 5. New Years Eve 31 st Dec. ISD Tariff Refer the ISD Tariff Table For more details, please log on to our Circle Web Site or Call Toll Free number or contact our BSNL CSC/Retail Outlet TAMILNADU TELECOM CIRCLE Web site: tamilnadu.bsnl.co.in - Call Toll Free: 1503

BHARAT SANCHAR NIGAM LIMITED (A Government of India Enterprise) STUDENT SPEICAL PLAN SIM Cost (MRP) Normal SIM: ` 20 USIM ` 59 Plan Voucher (MRP) Student Special Plan Voucher ` 97 Initial Plan Validity: 180 Days Freebies (With Plan Voucher) 45 Min. 45 Min. (Others) 20 SMS & 20 National SMS 45 MB Data (Note: Freebies shall be consumed within30 days) Plan Validity Extension Use Plan voucher to extend the plan validity or Send SMS CONTINUE to 53733. [Sufficient balance (to the extent of MRP of plan voucher) should be available in your account] Automatic Extension of Plan Validity will be done on the 2nd day of GP-I, if sufficient balance is available at customer s account. Customer will be informed by SMS. Migration Use respective Plan voucher of the plan through C-Topup for migration Migration through SMS is also possible. GRACE PERIOD Grace Period I 15 days Grace Period II 165 days (Both GP I & GP II are applicable after expiry of plan validity). During GP-I, OG calls will be barred and only Incoming calls are allowed. During GP-II, both OG & IC calls will be barred. Only Number will be retained for re-activation. Balance in the account will be lapsed. USE SPECIAL TARIFF VOUCHERS (STV), CUT YOUR COST ON VOICE/VIDEO/SMS/DATA. Voice Charges Pulse Rate: in Minute (60 Seconds) (Others) Mobile & Mobile Fixed Fixed `0.50 `0.70 `0.90 STD `0.50 `0.80 `0.90 SMS Charges SMS (P2P) Amount 5 ps 15 ps National(STD) 50 ps 60 ps International (ISD) ` 5.00 SMS Non P2P ` 2.00 Video Call Charges Pulse Rate: in Minute (60 Second) STD Roaming Tariff Voice Pulse Rate: in Minute (60 Seconds) ` 1.00 STD ` 1.50 (Others) Incoming ` 0.75 Video Pulse Rate: in Minute (60 Seconds) STD ` 2.00 ` 2.00 Incoming ` 1.00 (Others) (Others) SMS Charges SMS (P2P) Amount ` 0.60 National (STD) ` 0.70 International (ISD) ` 5.00 SMS Non P2P ` 2.00 Incoming ` 0.00 GSM Prepaid Tariff Other Tariff & General information FRIENDS & FAMILY (Reduced Call Charges): Maximum of 5 F&F Numbers of BSNL Mobile/Landline//WLL (3 & 2 ) are allowed. Call Charges: Mobile/LL/WLL: ` 0.15 / Min. - Off-Net ` 0.35 / Min. (Landline/WLL Numbers should be prefixed with STD Code of the area) Activation of F&F Numbers: Send SMS to 53733 SMS Format: FFE<space><1 st No.><space><2 nd No.> <space><3rd t No.><space><4 th No.> <space><5 th No.> (Landline/WLL Numbers should be prefixed with STD Code of the area) Modification of F&F Numbers: (SMS Format) FFM<space><OldNo.><space>New No.> Change of F&F Numbers is permissible. Rs. 5 per change per number is chargeable =========================== CUG (Closed Used Group) 0-25 ` 80 / Month 26 & above ` 60 / Month ----------------------------------------------------------- Dial the short code to know... Your Mobile Number: *888# Your IMSI Number: *999# Your IMEI Number: *#06# Your Plan, Validity & Balance: *123# Boosters (STVs) Details, Free & Balance: *124# Data Balance & Tablet Plans: *124*1# Details of ISD Boosters (STVs): *124*2# To know USSD Services activated dial *456*00# To get Missed Call alert dial **62*+9117010# SMS to 53733 & Get Tariff Details on Your Mobile! For available SMS STVs: STV SMS For available Voice STVs: STV VOICE For Data STVs: STV DATA For currently available Offers from BSNL: OFFER Facility of reduced rate will not be available on 5 blackout days. 1.New Year Day 1 st Jan, 2. Holi 3. Pre Diwali 4. Diwali Day & 5. New Years Eve 31 st Dec. ISD Tariff Refer the ISD Tariff Table Data Charges 2 paise / 10KB For more details, please log on to our Circle Web Site or Call Toll Free number or contact our BSNL CSC/Retail Outlet TAMILNADU TELECOM CIRCLE Web site: tamilnadu.bsnl.co.in - Call Toll Free: 1503

BHARAT SANCHAR NIGAM LIMITED (A Government of India Enterprise) JAI JAWAN PLAN GSM Prepaid Tariff SIM Cost (MRP) Normal SIM: ` 20 USIM ` 59 Plan Voucher (MRP) Jai Jawan Plan Voucher ` 98 Initial Plan Validity: 30 Days Freebies (With Plan Voucher) 3125 Sec. 3125 Sec. (Others) 10 MB Data (Note: Freebies shall be consumed within 30 days) Plan Validity Extension Use Plan voucher to extend the plan validity or Send SMS CONTINUE to 53733. [Sufficient balance (to the extent of MRP of plan voucher) should be available in your account] Automatic Extension of Plan Validity will be done on the 2nd day of GP-I, if sufficient balance is available at customer s account. Customer will be informed by SMS. Special Feature Voice to 2 BSNL Mobile/ Fixed/ WLL Numbers anywhere in the country while in Home or National Roaming 20 Minutes Free per Day combined on the 2 Numbers. Activation procedure: (SMS format) FMF<space><1 st BSNL No.> <space> 2 nd BSNL No.> Send SMS to 53733 (For LL/WLL STD codes shall be prefixed) Rs.5 per number per change is chargeable. GRACE PERIOD Grace Period I 15 days Grace Period II 165 days (Both GP I & GP II are applicable after expiry of plan validity). During GP-I, OG calls will be barred and only Incoming calls are allowed. During GP-II, both OG & IC calls will be barred. Only Number will be retained for re-activation. Balance in the account will be lapsed. Personnel of RPF,SAP,CRPF,RAF,COBRA, CISF,SPG,IHG,BSF,ITBP,NS G, RR,AR,ICG,DSC,SFF,SSB are only eligible to avail the Jai Jawan Plan Voice Charges Pulse Rate: in Second (1 Second) STD SMS Charges SMS (P2P) (Others) 1.2 ps 1.5 ps Video Call Charges Pulse Rate: in Minute (60 Seconds) STD Amount ` 0.60 National (STD) ` 0.70 International (ISD) ` 5.00 SMS Non P2P ` 2.00 Roaming Tariff Voice ` 1.50 (Others) Pulse Rate: in Minute (60 Seconds) STD ` 1.00 Incoming ` 0.75 Video Pulse Rate: in Second (1 Second) STD Incoming SMS Charges 5 ps (Others) (Others) SMS (P2P) Amount ` 0.75 National (STD) ` 0.75 International ` 5.00 (ISD) SMS Non P2P ` 2.00 Incoming ` 0.00 Other Tariff & General information FRIENDS & FAMILY (Reduced Call Charges): Maximum of 2 F&F Numbers of BSNL Mobile/Landline//WLL are allowed. Call Charges: Mobile/LL/WLL: ` 0.40 / Min. (Landline/WLL Numbers should be prefixed with STD Code of the area) Activation of F&F Numbers: Send SMS to 53733 SMS Format: FFE<space><1 st No.><space><2 nd No.> Modification of F&F Numbers: (SMS Format) FFM<space><OldNo.><space>New No.> Change of F&F Numbers is permissible. Rs. 5 per change per number is chargeable =========================== CUG (Closed Used Group) 0-25 ` 80 / Month 26 & above ` 60 / Month ----------------------------------------------------------- Dial the short code to know... Your Mobile Number: *888# Your IMSI Number: *999# Your IMEI Number: *#06# Your Plan, Validity & Balance: *123# Boosters (STVs) Details, Free & Balance: *124# Data Balance & Tablet Plans: *124*1# Details of ISD Boosters (STVs): *124*2# To know USSD Services activated dial *456*00# To get Missed Call alert dial **62*+9117010# SMS to 53733 & Get Tariff Details on Your Mobile! For available SMS STVs: For available Voice STVs: For Data STVs: For currently available Offers from BSNL: STV SMS STV VOICE STV DATA OFFER Facility of reduced rate will not be available on 5 blackout days. 1.New Year Day 1 st Jan, 2. Holi 3. Pre Diwali 4. Diwali Day & 5. New Years Eve 31 st Dec. USE SPECIAL TARIFF VOUCHERS (STV), CUT YOUR COST ON VOICE/VIDEO/SMS/DATA. ISD Tariff Refer the ISD Tariff Table Data Charges 2 paise / 10KB For more details, please log on to our Circle Web Site or Call Toll Free number or contact our BSNL CSC/Retail Outlet TAMILNADU TELECOM CIRCLE Web site: tamilnadu.bsnl.co.in - Call Toll Free: 1503

BHARAT SANCHAR NIGAM LIMITED (A Government of India Enterprise) ROAM FREE PLAN SIM Cost (MRP) Normal SIM: ` 20 USIM ` 59 Plan Voucher (MRP) Roamfree Plan Voucher ` 199 Initial Plan Validity: 180 Days Freebies (With Plan Voucher) 4500 Sec. 4500 Sec. (Others) 25 & 25 National SMS 50 MB Data (Note: Freebies shall be consumed within 30 days) Plan Validity Extension Use Plan voucher to extend the plan validity or Send SMS CONTINUE to 53733. [Sufficient balance (to the extent of MRP of plan voucher) should be available in your account] Automatic Extension of Plan Validity will be done on the 2nd day of GP-I, if sufficient balance is available at customer s account. Customer will be informed by SMS. Migration Use respective Plan voucher of the plan through C-Topup for migration Migration through SMS is also possible. GRACE PERIOD Grace Period I 15 days Grace Period II 165 days (Both GP I & GP II are applicable after expiry of plan validity). During GP-I, OG calls will be barred and only Incoming calls are allowed. During GP-II, both OG & IC calls will be barred. Only Number will be retained for re-activation. Balance in the account will be lapsed. Voice Charges Pulse Rate: in Second (1 Second) STD SMS Charges SMS (P2P) (Others) 1.2 ps 1.5 ps Video Call Charges Pulse Rate: in Second (1 Second) STD Roaming Tariff Voice 4 ps (Others) Pulse Rate: in Minute (60 Seconds) ` 1.00 STD ` 1.50 Incoming Video (Others) ` 0.00 in BSNL NW ` 0.75 in MTNL NW Pulse Rate: in Second (1 Second) (Others) STD 5 ps Incoming 0ps in BSNL N/W 5 ps in MTNL N/W SMS Charges Amount ` 0.60 ` 0.70 National(STD) ` 0.70 ` 0.80 International (ISD) ` 5.00 SMS Non P2P ` 2.00 SMS (P2P) Amount ` 0.80 National (STD) ` 0.90 International (ISD) ` 5.00 SMS Non P2P ` 2.00 Incoming ` 0.00 GSM Prepaid Tariff Other Tariff & General information FRIENDS & FAMILY (Reduced Call Charges): Maximum of 2 F&F Numbers of BSNL Mobile/Landline//WLL are allowed. Call Charges: Mobile/LL: ` 0.40 / Min. Activation of F&F Numbers: Send SMS to 53733 SMS Format: FFE<space><1 st No.><space><2 nd No.> (Landline/WLL Numbers should be prefixed with STD Code of the area) Modification of F&F Numbers: (SMS Format) FFM<space><OldNo.><space>New No.> Change of F&F Numbers is permissible. Rs. 5 per change per number is chargeable =========================== CUG (Closed Used Group) 0-25 ` 80 / Month 26 & above ` 60 / Month ----------------------------------------------------------- Dial the short code to know... Your Mobile Number: *888# Your IMSI Number: *999# Your IMEI Number: *#06# Your Plan, Validity & Balance: *123# Boosters (STVs) Details, Free & Balance:*124# Data Balance & Tablet Plans: *124*1# Details of ISD Boosters (STVs): *124*2# To know USSD Services activated dial *456*00# To get Missed Call alert dial **62*+9117010# SMS to 53733 & Get Tariff Details on Your Mobile! For available SMS STVs: STV SMS For available Voice STVs: STV VOICE For Data STVs: STV DATA For currently available Offers from BSNL: OFFER Facility of reduced rate will not be available on 5 blackout days. 1.New Year Day 1 st Jan, 2. Holi 3. Pre Diwali 4. Diwali Day& 5. New Years Eve 31 st Dec. ISD Tariff Refer the ISD Tariff Table Data Charges 2 paise / 10KB For more details, please log on to our Circle Web Site or Call Toll Free number or contact our BSNL CSC/Retail Outlet USE SPECIAL TARIFF VOUCHERS (STV), CUT YOUR COST ON VOICE/VIDEO/SMS/DATA. TAMILNADU TELECOM CIRCLE Web site: tamilnadu.bsnl.co.in - Call Toll Free: 1503

BHARAT SANCHAR NIGAM LIMITED (A Government of India Enterprise) SIM Cost (MRP) Normal SIM: ` 20 USIM ` 59 Plan Voucher (MRP) Nesam Gold Plan Voucher ` 49 Initial Plan Validity: 180 Days Freebies (With Plan Voucher) /STD 1200 Sec. 800 Sec. (Others) (Note: Freebies shall be consumed within 30 days) Every month 50 SMS / National Any N/W - free Plan Validity Extension Use Plan voucher to extend the plan validity or Send SMS CONTINUE to 53733. [Sufficient balance (to the extent of MRP of plan voucher) should be available in your account] Automatic Extension of Plan Validity will be done on the 2nd day of GP-I, if sufficient balance is available at customer s account. Customer will be informed by SMS. GRACE PERIOD Grace Period I 15 days Grace Period II 165 days (Both GP I & GP II are applicable after expiry of plan validity). During GP-I, OG calls will be barred and only Incoming calls are allowed. During GP-II, both OG & IC calls will be barred. Only Number will be retained for re-activation. Balance in the account will be lapsed. Migration Use respective Plan voucher of the plan through C-Topup for migration Migration through SMS is also possible. USE SPECIAL TARIFF VOUCHERS (STV), CUT YOUR COST ON VOICE/VIDEO/SMS/DATA. Voice Charges Pulse Rate: in Second (1 Second) STD SMS Charges SMS (P2P) (Others) 1.2 ps 1.5 ps Amount ` 0.50 ` 0.60 National(STD) ` 0.60 ` 0.70 International (ISD) ` 5.00 SMS Non P2P ` 2.00 Video Call Charges Pulse Rate: in Minute (60 Seconds) STD (Others) ` 1.50 ` 2.00 Roaming Tariff Voice Pulse Rate: in Minute (60 Seconds) STD ` 1.00 Incoming ` 0.75 Video (Others) Pulse Rate: in Minute (60 Second) STD Incoming SMS Charges SMS (P2P) National(STD) International (ISD) ` 2.00 (Others) Amount ` 0.70 ` 0.80 ` 5.00 SMS Non P2P ` 2.00 Incoming ` 0.00 NESAM GOLD PLAN Promotional Plan valid upto 29.05.2014 GSM Prepaid Tariff Other Tariff & General information FRIENDS & FAMILY (Reduced Call Charges): Maximum of 5 F&F Numbers of Any Mobile/Landline//WLL are allowed. Call Charges: ` 0.20 / Min. - Off-Net ` 0.40 / Min. (Landline/WLL Numbers should be prefixed with STD Code of the area) Activation of F&F Numbers: Send SMS to 53733 SMS Format: FFE<space><1 st No.><space><2 nd No.> <space><3rd t No.><space><4 th No.> <space><5 th No.> Modification of F&F Numbers: (SMS Format) FFM<space><OldNo.><space>New No.> Change of F&F Numbers is permissible. Rs. 10 per change per number is chargeable =========================== CUG (Closed Used Group) 0-25 ` 80 / Month 26 & above ` 60 / Month ----------------------------------------------------------- Dial the short code to know... Your Mobile Number: *888# Your IMSI Number: *999# Your IMEI Number: *#06# Your Plan, Validity & Balance: *123# Boosters (STVs) Details, Free & Balance: *124# Data Balance & Tablet Plans: *124*1# Details of ISD Boosters (STVs): *124*2# To know USSD Services activated dial *456*00# To get Missed Call alert dial **62*+9117010# SMS to 53733 & Get Tariff Details on Your Mobile! For available SMS STVs: For available Voice STVs: For Data STVs: For currently available Offers from BSNL: STV SMS STV VOICE STV DATA OFFER Facility of reduced rate will not be available on 5 blackout days. 1.New Year Day 1 st Jan, 2. Holi 3. Pre Diwali 4. Diwali Day & 5. New Years Eve 31 st Dec. Special Feature: Always Full Talk Value offered with Topup of MRP Rs.200 & Multiples of Rs.200/- Data Charges 2 paise / 10KB ISD Tariff Refer the ISD Tariff Table For more details, please log on to our Circle Web Site or Call Toll Free number or contact our BSNL CSC/Retail Outlet TAMILNADU TELECOM CIRCLE Web site: tamilnadu.bsnl.co.in - Call Toll Free: 1503

BHARAT SANCHAR NIGAM LIMITED (A Government of India Enterprise) BSNL SIMPLE PLAN 100 Promotional plan offer valid upto 25.05.2014 SIM Cost (MRP) Normal SIM: ` 20 USIM ` 59 Plan Voucher (MRP) BSNL Simple Plan-100 Plan Voucher ` 81 Initial Plan Validity: 180 Days Freebies (With Plan Voucher) /STD 3600 Sec. & 100 SMS ON-NET -Free (Note: Freebies shall be consumed within 30 days) Plan Validity Extension Topups starting MRP of Rs. 10 onwards will extend the validity on prorate basis. TOPUPS MRP ` Validity in Days TOPUPS MRP ` Migration Use respective Plan voucher of the plan through C-Topup for migration Migration through SMS is also possible. GRACE PERIOD Validity in Days 10 18 55 99 20 36 60 108 30 54 70 126 40 72 80 144 50 90 90 162 100 to 1100, 3300, 5500 180 Grace Period I 15 days Grace Period II 165 days (Both GP I & GP II are applicable after expiry of plan validity). During GP-I, OG calls will be barred and only Incoming calls are allowed. During GP-II, both OG & IC calls will be barred. Only Number will be retained for re-activation. Balance in the account will be lapsed. Voice Charges Pulse Rate: in Minute (60 Seconds) (Others) Mobile & Mobile Fixed Fixed `0.60 `0.70 `0.80 STD SMS Charges SMS (P2P) Amount ` 0.60 ` 0.70 National(STD) ` 0.70 ` 0.80 International (ISD) ` 5.00 SMS Non P2P ` 2.00 Video Call Charges Pulse Rate: in Minute (60 Seconds) STD Roaming Tariff Voice ` 2.00 (Others) Pulse Rate: in Minute (60 Seconds) (Others) ` 1.00 STD ` 1.50 Incoming ` 0.75 Video Pulse Rate: in Minute (60 Second) (Others) STD ` 2.00 Incoming ` 1.00 SMS Charges SMS (P2P) Amount ` 1.00 National (STD) ` 1.50 International (ISD) ` 5.00 SMS Non P2P ` 2.00 Incoming ` 0.00 GSM Prepaid Tariff Other Tariff & General information FRIENDS & FAMILY (Reduced Call Charges): Maximum of 2 F&F Numbers of BSNL Mobile/Landline//WLL are allowed. Call Charges: ` 0.40 / Min.. (Landline/WLL Numbers should be prefixed with STD Code of the area) Activation of F&F Numbers: Send SMS to 53733 SMS Format: FFE<space><1 st No.><space><2 nd No.> Modification of F&F Numbers: (SMS Format) FFM<space><OldNo.><space>New No.> Change of F&F Numbers is permissible. Rs.5 per change per number is chargeable =========================== CUG (Closed Used Group) 0-25 ` 80 / Month 26 & above ` 60 / Month ----------------------------------------------------------- Dial the short code to know... Your Mobile Number *888# Your IMSI Number: *999# Your IMEI Number: *#06# Your Plan, Validity & Balance: *123# Boosters (STVs) Details, Free & Balance: *124# Data Balance & Tablet Plans: *124*1# Details of ISD Boosters (STVs): *124*2# To know USSD Services activated dial *456*00# To get Missed Call alert dial **62*+9117010# SMS to 53733 & Get Tariff Details on Your Mobile! For available SMS STVs: STV SMS For available Voice STVs: STV VOICE For Data STVs: STV DATA For currently available Offers from BSNL: OFFER Facility of reduced rate will not be available on 5 blackout days. 1.New Year Day 1 st Jan, 2. Holi 3. Pre Diwali 4. Diwali Day & 5. New Years Eve 31 st Dec. Data Charges 2 paise / 10KB ISD Tariff Refer the ISD Tariff Table USE SPECIAL TARIFF VOUCHERS (STV), CUT YOUR COST ON VOICE/VIDEO/SMS/DATA For more details, please log on to our Circle Web Site or Call Toll Free number or contact our BSNL CSC/Retail Outlet TAMILNADU TELECOM CIRCLE Web site: tamilnadu.bsnl.co.in - Call Toll Free: 1503

BHARAT SANCHAR NIGAM LIMITED (A Government of India Enterprise) ROAMING TARIFF PLAN (RTP-FR) GSM Prepaid Tariff SIM Cost (MRP) Normal SIM: ` 20 USIM ` 59 Plan Voucher (MRP) RTP-FR Plan Voucher ` 705 Initial Plan Validity: 180 Days Freebies (With Plan Voucher) 168 Min. 168 Min. (Others) 50 + 50 National SMS 200MB Data (Note: Freebies shall be consumed within 30 days) Plan Validity Extension Use Plan voucher to extend the plan validity or Send SMS CONTINUE to 53733. [Sufficient balance (to the extent of MRP of plan voucher) should be available in your account] Automatic Extension of Plan Validity will be done on the 2nd day of GP-I, if sufficient balance is available at customer s account. Customer will be informed by SMS. GRACE PERIOD Grace Period I 15 days Grace Period II 165 days (Both GP I & GP II are applicable after expiry of plan validity). During GP-I, OG calls will be barred and only Incoming calls are allowed. During GP-II, both OG & IC calls will be barred. Only Number will be retained for re-activation. Balance in the account will be lapsed. For more details, please log on to our Circle Web Site or Call Toll Free number or contact our BSNL CSC/Retail Outlet Voice Charges Pulse Rate: in Minute (60 Second) ` 0.80 STD ` 1.00 SMS Charges SMS (P2P) (Others) Amount ` 1.00 National (STD) ` 1.50 International (ISD) ` 5.00 SMS Non P2P ` 2.00 Video Call Charges Pulse Rate: in Minute (60 Second) STD ` 2.00 Roaming Tariff Voice (Others) Pulse Rate: in Minute (60 Seconds) (Others) ` 0.80 STD ` 1.00 Incoming ` 0.00 Video Pulse Rate: in Minute (60 Seconds) (Others) STD ` 2.00 Incoming ` 1.00 SMS Charges SMS (P2P) Amount ` 1.00 National (STD) ` 1.50 International (ISD) ` 5.00 SMS Non P2P ` 2.00 Incoming ` 0.00 Other Tariff & General information Migration from other plans: Customers of other plan can migrate into this plan using Plan Voucher MRP `705 through C-Top-up only. =========================== CUG (Closed Used Group) 0-25 ` 80 / Month 26 & above ` 60 / Month ----------------------------------------------------------- Dial the short code to know... Your Mobile Number: *888# Your IMSI Number: *999# Your IMEI Number: *#06# Your Plan, Validity & Balance: *123# Boosters (STVs) Details, Free & Balance: *124# Data Balance & Tablet Plans: *124*1# Details of ISD Boosters (STVs): *124*2# To know USSD Services activated dial *456*00# To get Missed Call alert dial **62*+9117010# SMS to 53733 & Get Tariff Details on Your Mobile! For available SMS STVs: For available Voice STVs: For Data STVs: For currently available Offers from BSNL: STV SMS STV VOICE STV DATA OFFER Facility of reduced rate will not be available on 5 blackout days. 1.New Year Day 1 st Jan, 2. Holi 3. Pre Diwali 4. Diwali Day & 5. New Years Eve 31 st Dec. ISD Tariff Refer the ISD Tariff Table Data Charges 2 paise / 10KB TAMILNADU TELECOM CIRCLE Web site: tamilnadu.bsnl.co.in - Call Toll Free: 1503

BHARAT SANCHAR NIGAM LIMITED (A Government of India Enterprise) PLAN - 99 GSM Postpaid Tariff Initial charges Activation ` 100 Security Deposit [SD] + STD ` 500 + STD + ISD: ` 2000 + STD + ISD + International Roaming: ` 5000 [SD is non-interest bearing and refundable upon surrender subject to clearance of all dues] Freebies offered per month Free Usage Value ` 60 Voice Charges Pulse Rate: in Minute (60 Second) Annual Payment option (Others) ` 0.70 ` 0.70 STD ` 0.90 Charge* Fixed Monthly Charges (FMC) FMC; ` 99 Pay Rs.1115/- (exclusive of ST) and get discount of Rs.73/- (exclusive of ST) on 12 months FMC. Any special discount schemes on FMC or FMC+ Usage will not be clubbed with annual payment option under postpaid voice and data plans SMS Charges SMS (P2P) National (STD) 3G -Video Call Charges Pulse Rate: in Minute (60 Second) Home LSA ` 0.70 STD ` 1.00 Incoming Amount ` 1.00 International (ISD) ` 5.00 SMS Non P2P ` 2.00 Free Roaming Tariff Voice Pulse Rate: in Minute (60 Seconds) (Others) ` 1.00 STD ` 1.00 Incoming ` 0.75 3G-Video Pulse Rate: in Minute (60 Seconds) While Roaming STD ` 1.50 Incoming ` 1.00 SMS Charges SMS (P2P) Amount ` 1.00 National (STD) ` 1.00 International (ISD) ` 5.00 SMS Non P2P ` 3.00 Data Charges Home LSA & National Roaming 1 paise / 10KB For APN BSNL Stream: ` 0.0025/10 KB Other Tariff & General information =========================== CUG (Closed User Group) 3-25 ` 80 / Month 26-249 ` 60 / Month 250-599 ` 40 / Month 600-999 ` 20 / Month Above 999 ` 5 / Month National/Zonal CUG (Closed User Group) 3-25 ` 180 / Month 26-249 ` 160 / Month 250-599 ` 140 / Month 600-999 ` 120 / Month Above 999 ` 100 / Month Note: The FMC mentioned above is in addition to the normal FMC of the Plan. The call charge within the CUG is free and charges outside CUG are as per respective tariff plan. CUG number can be from BSNL 2G/3G Mobile numbers and there is no restriction on the mix of plan for formation of CUG. National CUG tariff is applicable where it is technically feasible. CUG is applicable for Voice only. ----------------------------------------------------------- Exemption for Security Deposit (/STD) BSNL Employees Employees of Central /State Govt./Central PSUs Bank employees who give ECS mandate from their own bank/central/state Govt & Central PSUs. Corporate Customers taking minimum 5 connections in Corporate Name Existing BSNL Subscribers upon request with the following conditions: 1. Fill up a mandate form to allow existing deposit of PSTN phones towards outstanding of the Cellular phone. 2. Telephone to be applied in the same name as PSTN 3. Category of Mobile connection will remain same as of PSTN (/STD) ISD Tariff Refer the ISD Tariff Table Service Charges as applicable is extra for the above usages For more details, please log on to our Circle Web Site or Call Toll Free number or contact our BSNL CSC/Retail Outlet Facility of reduced rate will not be available on 5 blackout days. 1.New Year Day 1 st Jan, 2. Holi 3. Pre Diwali 4. Diwali Day & 5. New Years Eve 31 st Dec. TAMILNADU TELECOM CIRCLE Web site: tamilnadu.bsnl.co.in - Call Toll Free: 1503

BHARAT SANCHAR NIGAM LIMITED (A Government of India Enterprise) PLAN 145 (RTP) Initial charges Activation ` 100 Security Deposit [SD] + STD ` 500 + STD + ISD: ` 2000 + STD + ISD + International Roaming: ` 5000 [SD is non-interest bearing and refundable upon surrender subject to clearance of all dues] Freebies offered per month Free 100 Min. ( + STD) in Home LSA/Roaming) 100 SMS Free (/National in Home LSA /Roaming) Voice Charges Pulse Rate: in Second Annual Payment option (Others) 1.2ps 1.2ps STD Charge* Fixed Monthly Charges (FMC) FMC; ` 145 1.2ps Pay Rs.1632/- (exclusive of ST) and get discount of Rs.108/- (exclusive of ST) on 12 months FMC. Any special discount schemes on FMC or FMC+ Usage will not be clubbed with annual payment option under postpaid voice and data plans SMS Charges SMS (P2P) National (STD) 3G -Video Call Charges Pulse Rate: in Minute (60 Second) Home LSA ` 1.00 STD ` 1.50 Incoming Amount ` 1.00 International (ISD) ` 5.00 SMS to Content Providers Roaming Tariff Voice Pulse Rate: Second STD Incoming 3G-Video ` 3.00 Free 1.2ps (Others) Pulse Rate: in Minute (60 Seconds) While Roaming STD ` 1.50 Incoming ` 1.00 SMS Charges SMS (P2P) Amount ` 1.00 National (STD) ` 1.00 International (ISD) ` 5.00 SMS to Content Providers ` 3.00 Data Charges Home LSA & National Roaming 0.01/ 10KB For APN BSNL Stream: ` 0.0025/10KB GSM Postpaid Tariff Other Tariff & General information =========================== Exemption for Security Deposit (/STD) BSNL Employees Employees of Central /State Govt./Central PSUs Bank employees who give ECS mandate from their own bank/central/state Govt & Central PSUs. Corporate Customers taking minimum 5 connections in Corporate Name Existing BSNL Subscribers upon request with the following conditions: Fill up a mandate form to allow existing deposit of PSTN phones towards outstanding of the Cellular phone. Telephone to be applied in the same name as PSTN Category of Mobile connection will remain same as of PSTN (/STD) ISD Tariff Refer the ISD Tariff Table Service Charges as applicable is extra for the above usages Facility of reduced rate will not be available on 5 blackout days. 1.New Year Day 1 st Jan, 2. Holi 3. Pre Diwali 4. Diwali Day& 5. New Years Eve 31 st Dec. For more details, please log on to our Circle Web Site or Call Toll Free number or contact our BSNL CSC/Retail Outlet TAMILNADU TELECOM CIRCLE Web site: tamilnadu.bsnl.co.in - Call Toll Free: 1503

BHARAT SANCHAR NIGAM LIMITED (A Government of India Enterprise) PLAN 149 (RTP-FR) Initial charges Activation ` 100 Security Deposit [SD] + STD ` 500 + STD + ISD: ` 2000 + STD + ISD + International Roaming: ` 5000 [SD is non-interest bearing and refundable upon surrender subject to clearance of all dues] Freebies offered per month Free 100 Min. ( + STD) in Home SA/Roaming) 100 SMS Free (/National in Home LSA /Roaming) Voice Charges Pulse Rate: in Minute (60 Seconds) ` 1.00 Annual Payment option (Others) ` 1.00 STD ` 1.00 Charge* Fixed Monthly Charges (FMC) FMC; ` 149 Pay Rs.1677/- (exclusive of ST) and get discount of Rs.111/- (exclusive of ST) on 12 months FMC. Any special discount schemes on FMC or FMC+ Usage will not be clubbed with annual payment option under postpaid voice and data plans SMS Charges SMS (P2P) National (STD) 3G -Video Call Charges Pulse Rate: in Minute (60 Second) Home LSA ` 1.00 STD ` 1.50 Incoming Amount ` 1.00 International (ISD) ` 5.00 SMS to Content Providers ` 3.00 Roaming Tariff Voice Free Pulse Rate: Minute ( 60 Seconds) STD Incoming 3G-Video ` 1.00 Free (Others) Pulse Rate: in Minute (60 Seconds) While Roaming STD ` 1.50 Incoming ` 1.00 SMS Charges SMS (P2P) Amount ` 1.00 National (STD) ` 1.00 International (ISD) ` 5.00 SMS to Content Providers ` 3.00 Data Charges Home LSA & National Roaming ` 0.01/ 10KB For APN BSNL Stream: ` 0.0025/10KB GSM Postpaid Tariff Other Tariff & General information =========================== Exemption for Security Deposit (/STD) BSNL Employees Employees of Central /State Govt./Central PSUs Bank employees who give ECS mandate from their own bank/central/state Govt & Central PSUs. Corporate Customers taking minimum 5 connections in Corporate Name Existing BSNL Subscribers upon request with the following conditions: 4. Fill up a mandate form to allow existing deposit of PSTN phones towards outstanding of the Cellular phone. 5. Telephone to be applied in the same name as PSTN 6. Category of Mobile connection will remain same as of PSTN (/STD) ISD Tariff Refer the ISD Tariff Table Service Charges as applicable is extra for the above usages Facility of reduced rate will not be available on 5 blackout days. 1.New Year Day 1 st Jan, 2. Holi 3. Pre Diwali 4. Diwali Day & 5. New Years Eve 31 st Dec. For more details, please log on to our Circle Web Site or Call Toll Free number or contact our BSNL CSC/Retail Outlet TAMILNADU TELECOM CIRCLE Web site: tamilnadu.bsnl.co.in - Call Toll Free: 1503

BHARAT SANCHAR NIGAM LIMITED (A Government of India Enterprise) Initial charges Activation ` 100 Security Deposit [SD] + STD ` 500 + STD + ISD: ` 2000 + STD + ISD + International Roaming: ` 5000 [SD is non-interest bearing and refundable upon surrender subject to clearance of all dues] Freebies offered per month Free Usage Value ` 200 Free Data Usage 200 MB (Applicable in home LSA/ Roaming) Voice Charges Pulse Rate: in Second (1 Second) (Others) ` 0.010 ` 0.012 STD ` 0.012 Charge* Fixed Monthly Charges (FMC) FMC; ` 225 Roaming Tariff Voice Pulse Rate: in Second (1 Second) (Others) ` 0.012 STD ` 0.012 Incoming ` 0.010 3G-Video Pulse Rate: in Minute (60 Seconds) While Roaming STD ` 1.50 Incoming ` 1.00 SMS Charges SMS (P2P) Amount ` 0.80 National (STD) ` 0.80 International ` 5.00 (ISD) SMS Non P2P ` 3.00 Data Charges Home LSA & National Roaming 1 paise / 10KB For APN BSNL Stream: ` 0.0025/10 KB ISD Tariff Refer the ISD Tariff Table PLAN - 225 GSM Postpaid Tariff Other Tariff & General information CUG (Closed User Group) 3-25 ` 70 / Month 26-249 ` 50 / Month 250-599 ` 30 / Month 600-999 ` 15 / Month Above 999 ` 5 / Month National/Zonal CUG (Closed User Group) 3-25 ` 170 / Month 26-249 ` 150 / Month 250-599 ` 130 / Month 600-999 ` 110 / Month Above 999 ` 100 / Month Note: The FMC mentioned above is in addition to the normal FMC of the Plan. The call charge within the CUG is free and charges outside CUG are as per respective tariff plan. CUG number can be from BSNL 2G/3G Mobile numbers and there is no restriction on the mix of plan for formation of CUG. National CUG tariff is applicable where it is technically feasible. CUG is applicable for Voice only. ----------------------------------------------------------- Exemption for Security Deposit (/STD) BSNL Employees Employees of Central /State Govt./Central PSUs Bank employees who give ECS mandate from their own bank/central/state Govt & Central PSUs. Corporate Customers taking minimum 5 connections in Corporate Name Existing BSNL Subscribers upon request with the following conditions: 1. Fill up a mandate form to allow existing deposit of PSTN phones towards outstanding of the Cellular phone. 2. Telephone to be applied in the same name as PSTN 3. Category of Mobile connection will remain same as of PSTN (/STD) SMS Charges SMS (P2P) Amount ` 0.50 National (STD) ` 0.50 International (ISD) ` 5.00 SMS Non P2P ` 3.00 3G -Video Call Charges Pulse Rate: in Minute (60 Second) Annual Payment option Pay Rs.2532/- (exclusive of ST) / and get discount of Rs.168- (exclusive of ST) on 12 months FMC. Any special discount schemes on FMC or FMC+ Usage will not be clubbed with annual payment option under postpaid voice and data plans Service Charges as applicable is extra for the above usages Facility of reduced rate will not be available on 5 blackout days. 1.New Year Day 1 st Jan, 2. Holi 3. Pre Diwali 4. Diwali Day & 5. New Years Eve 31 st Dec. Home LSA ` 0.70 STD ` 1.00 Incoming Free For more details, please log on to our Circle Web Site or Call Toll Free number or contact our BSNL CSC/Retail Outlet TAMILNADU TELECOM CIRCLE Web site: tamilnadu.bsnl.co.in - Call Toll Free: 1503

BHARAT SANCHAR NIGAM LIMITED (A Government of India Enterprise) Initial charges Activation Charge* ` 100 Security Deposit [SD] + STD ` 500 + STD + ISD: ` 2000 + STD + ISD + International Roaming: ` 5000 [SD is non-interest bearing and refundable upon surrender subject to clearance of all dues] Fixed Monthly Charges (FMC) FMC; ` 325 Freebies offered per month Free Usage Value ` 300 Free Data Usage 250 MB (Applicable in home LSA/ Roaming) Voice Charges Pulse Rate: 15 Second Call charges ` / Minute (Others) ` 0.30 ` 0.50 STD ` 0.50 Roaming Tariff Voice Pulse Rate: 15 Second Call Charges ` / Minute ` 0.50 STD ` 0.50 Incoming ` 0.50 3G-Video (Others) Pulse Rate: in Minute (60 Seconds) While Roaming STD ` 1.50 Incoming ` 1.00 SMS Charges SMS (P2P) Amount ` 0.80 National (STD) ` 0.80 International ` 5.00 (ISD) SMS Non P2P ` 3.00 Data Charges Home LSA & National Roaming 1 paise / 10KB For APN BSNL Stream: ` 0.0025/10 KB Annual Payment option Pay Rs.3658/- (exclusive of ST) and get discount of Rs.242/- (exclusive of ST) on 12 months FMC PLAN - 325 GSM Postpaid Tariff Other Tariff & General information CUG (Closed User Group) 3-25 ` 50 / Month 26-249 ` 30 / Month 250-599 ` 15 / Month 600-999 ` 10 / Month Above 999 ` 5 / Month National/Zonal CUG (Closed User Group) 3-25 ` 150 / Month 26-249 ` 130 / Month 250-599 ` 110 / Month 600-999 ` 90 / Month Above 999 ` 70 / Month Note: The FMC mentioned above is in addition to the normal FMC of the Plan. The call charge within the CUG is free and charges outside CUG are as per respective tariff plan. CUG number can be from BSNL 2G/3G Mobile numbers and there is no restriction on the mix of plan for formation of CUG. National CUG tariff is applicable where it is technically feasible. CUG is applicable for Voice only. ----------------------------------------------------------- Exemption for Security Deposit (/STD) BSNL Employees Employees of Central /State Govt./Central PSUs Bank employees who give ECS mandate from their own bank/central/state Govt & Central PSUs. Corporate Customers taking minimum 5 connections in Corporate Name Existing BSNL Subscribers upon request with the following conditions: 4. Fill up a mandate form to allow existing deposit of PSTN phones towards outstanding of the Cellular phone. 5. Telephone to be applied in the same name as PSTN 6. Category of Mobile connection will remain same as of PSTN (/STD) SMS Charges SMS (P2P) Amount ` 0.50 National (STD) ` 0.50 International (ISD) ` 5.00 SMS Non P2P ` 3.00 3G -Video Call Charges Pulse Rate: in Minute (60 Second) Any special discount schemes on FMC or FMC+ Usage will not be clubbed with annual payment option under postpaid voice and data plans Service Charges as applicable is extra for the above usages Facility of reduced rate will not be available on 5 blackout days. 1.New Year Day 1 st Jan, 2. Holi 3. Pre Diwali 4. Diwali Day & 5. New Years Eve 31 st Dec. For more details, please log on to our Circle Web Site or Call Toll Free number or contact our BSNL CSC/Retail Outlet Home LSA ` 0.70 STD ` 1.00 Incoming Free TAMILNADU TELECOM CIRCLE Web site: tamilnadu.bsnl.co.in - Call Toll Free: 1503

BHARAT SANCHAR NIGAM LIMITED (A Government of India Enterprise) PLAN - 525 GSM Postpaid Tariff Initial charges Activation Charge* ` 100 Security Deposit [SD] + STD ` 500 + STD + ISD: ` 2000 + STD + ISD + International Roaming: ` 5000 [SD is non-interest bearing and refundable upon surrender subject to clearance of all dues] Fixed Monthly Charges FMC; ` 525 Freebies offered per month Free Usage Value in `490 Free Data Usage 500MB (Applicable in home LSA/ Roaming) Voice Charges Pulse Rate: 15 Second Call charges ` / Minute (Others) ` 0.30 ` 0.30 STD ` 0.40 SMS Charges SMS (P2P) Amount ` 0.30 National (STD) ` 0.50 International (ISD) ` 5.00 SMS Non P2P ` 3.00 Roaming Tariff Voice Pulse Rate: 15 Second Call Charges ` / Minute ` 0.50 STD ` 0.50 Incoming ` 0.50 3G-Video Pulse Rate: in Minute (60 Seconds) STD (Others) While Roaming ` 1.50 Incoming ` 1.00 SMS Charges SMS (P2P) Amount ` 0.80 National (STD) ` 0.80 International (ISD) ` 5.00 SMS Non P2P ` 3.00 Data Charges Home LSA & National Roaming 1 paise / 10KB For APN BSNL Stream: ` 0.0025/10 KB Annual Payment option Pay Rs. 5,909/- (exclusive of ST) and get discount of Rs.391/- (exclusive of ST) on 12 months FMC Any special discount schemes on FMC or FMC+ Usage will not be clubbed with annual payment option under postpaid voice and data plans Service Charges as applicable is extra for the above usages Other Tariff & General information CUG (Closed User Group) ` 5 / Month For a Group of minimum 3 and maximum no limit. National/Zonal CUG (Closed User Group) 3-25 ` 100 / Month 26-249 ` 80/ Month 250-599 ` 60 / Month 600-999 ` 40 / Month Above 999 ` 20 / Month Note: The FMC mentioned above is in addition to the normal FMC of the Plan. The call charge within the CUG is free and charges outside CUG are as per respective tariff plan. CUG number can be from BSNL 2G/3G Mobile numbers and there is no restriction on the mix of plan for formation of CUG. National CUG tariff is applicable where it is technically feasible. CUG is applicable for Voice only. ----------------------------------------------------------- Exemption for Security Deposit (/STD) BSNL Employees Employees of Central /State Govt./Central PSUs Bank employees who give ECS mandate from their own bank/central/state Govt & Central PSUs. Corporate Customers taking minimum 5 connections in Corporate Name Existing BSNL Subscribers upon request with the following conditions: 7. Fill up a mandate form to allow existing deposit of PSTN phones towards outstanding of the Cellular phone. 8. Telephone to be applied in the same name as PSTN 9. Category of Mobile connection will remain same as of PSTN (/STD) 3G -Video Call Charges Pulse Rate: in Minute (60 Second) Home LSA ` 0.70 STD ` 1.00 Incoming Free For more details, please log on to our Circle Web Site or Call Toll Free number or contact our BSNL CSC/Retail Outlet Facility of reduced rate will not be available on 5 blackout days. 1.New Year Day 1 st Jan, 2. Holi 3. Pre Diwali 4. Diwali Day & 5. New Years Eve 31 st Dec. TAMILNADU TELECOM CIRCLE Web site: tamilnadu.bsnl.co.in - Call Toll Free: 1503

BHARAT SANCHAR NIGAM LIMITED (A Government of India Enterprise) Initial charges Activation Charge ` 100 Security Deposit [SD] + STD ` 500 + STD + ISD: ` 2000 + STD + ISD + International Roaming: ` 5000 [SD is non-interest bearing and refundable upon surrender subject to clearance of all dues] Fixed Monthly Charges FMC; ` 725 Freebies offered per month Free calls Unlimited* Free STD 1500 Minutes* Free SMS /National 500 Nos. Free Data Usage 1000MB [*Only on-net within home LSA] Voice Charges Pulse Rate: in Minute (60 Second) Call charges ` / Minute (Others) ` 0.00 ` 0.40 STD ` 0.40 ` 0.50 3G -Video Call Charges Pulse Rate: in Minute (60 Second) Home LSA ` 0.70 STD ` 1.00 Incoming Free Roaming Tariff Voice Pulse Rate: in Minute (60 Seconds) ` 0.50 STD ` 0.50 SMS (P2P) Amount Data Charges ` 0.80 Home National LSA (STD) & National Roaming ` 0.80 International 1 paise / 10KB ` 5.00 For (ISD) APN BSNL Stream: SMS Non P2P ` 3.00 ` 0.0025/10 KB (Others) Incoming ` 0.50 3G-Video Pulse Rate: in Minute (60 Seconds) While Roaming ` 1.50 STD Incoming ` 1.00 SMS Charges Annual Payment option Pay Rs. 8,160/- (exclusive of ST) and get discount of Rs.540/- (exclusive of ST) on 12 months FMC Any special discount schemes on FMC or FMC+ Usage will not be clubbed with annual payment option under postpaid voice and data plans PLAN - 725 GSM Postpaid Tariff Other Tariff & General information CUG Not available. National/Zonal CUG (Closed User Group) 3-25 ` 80 / Month 26-249 ` 60/ Month 250-599 ` 40 / Month 600-999 ` 20 / Month Above 999 ` 00 / Month Note: The FMC mentioned above is in addition to the normal FMC of the Plan. The call charge within the CUG is free and charges outside CUG are as per respective tariff plan. CUG number can be from BSNL 2G/3G Mobile numbers and there is no restriction on the mix of plan for formation of CUG. National CUG tariff is applicable where it is technically feasible. CUG is applicable for Voice only. ----------------------------------------------------------- Exemption for Security Deposit (/STD) BSNL Employees Employees of Central /State Govt./Central PSUs Bank employees who give ECS mandate from their own bank/central/state Govt & Central PSUs. Corporate Customers taking minimum 5 connections in Corporate Name Existing BSNL Subscribers upon request with the following conditions: 1. Fill up a mandate form to allow existing deposit of PSTN phones towards outstanding of the Cellular phone. 2. Telephone to be applied in the same name as PSTN 3. Category of Mobile connection will remain same as of PSTN (/STD) SMS Charges SMS (P2P) Amount Onnet Offnet `0.00 ` 0.30 National (STD) ` 0.40 International (ISD) ` 5.00 SMS Non P2P ` 3.00 Service Charges as applicable is extra for the above usages For more details, please log on to our Circle Web Site or Call Toll Free number or contact our BSNL CSC/Retail Outlet Facility of reduced rate will not be available on 5 blackout days. 1.New Year Day 1 st Jan, 2. Holi 3. Pre Diwali 4. Diwali Day & 5. New Years Eve 31 st Dec. TAMILNADU TELECOM CIRCLE Web site: tamilnadu.bsnl.co.in - Call Toll Free: 1503

BHARAT SANCHAR NIGAM LIMITED (A Government of India Enterprise) PLAN - 1500 Initial charges Activation Charge* ` 100 Security Deposit [SD] + STD ` 500 + STD + ISD: ` 2000 + STD + ISD + International Roaming: ` 5000 [SD is non-interest bearing and refundable upon surrender subject to clearance of all dues] Fixed Monthly Charges (FMC) FMC; ` 1500 Freebies offered per month Free calls Unlimited* Free STD Unlimited* Free SMS /National 2000 Nos. Free Data Usage 2000MB [*Only on-net within home LSA] Voice Charges Pulse Rate: in Minute (60 Second) Call charges ` / Minute (Others) ` 0.00 ` 0.20 STD ` 0.00 ` 0.30 SMS Charges SMS (P2P) Amount Onnet Offnet ` 0.00 ` 0.30 National (STD) ` 0.40 International (ISD) ` 5.00 SMS Non P2P ` 3.00 Roaming Tariff Voice Pulse Rate: in Minute (60 Seconds) ` 0.30 STD ` 0.30 Incoming ` 0.00 3G-Video (Others) Pulse Rate: in Minute (60 Seconds) While Roaming STD ` 1.50 Incoming ` 1.00 SMS Charges SMS (P2P) Amount ` 0.80 National (STD) ` 0.80 International (ISD) ` 5.00 SMS Non P2P ` 3.00 Data Charges Home LSA & National Roaming 1 paise / 10KB For APN BSNL Stream: ` 0.0025/10 KB Annual Payment option Pay Rs. 16883/- (exclusive of ST) and get discount of Rs.1,117/- (exclusive of ST) on 12 months FMC Any special discount schemes on FMC or FMC+ Usage will not be clubbed with annual payment option under postpaid voice and data plans GSM Postpaid Tariff Other Tariff & General information ----------------------------------------------------------- Exemption for Security Deposit (/STD) BSNL Employees Employees of Central /State Govt./Central PSUs Bank employees who give ECS mandate from their own bank/central/state Govt & Central PSUs. Corporate Customers taking minimum 5 connections in Corporate Name Existing BSNL Subscribers upon request with the following conditions: 1. Fill up a mandate form to allow existing deposit of PSTN phones towards outstanding of the Cellular phone. 2. Telephone to be applied in the same name as PSTN 3. Category of Mobile connection will remain same as of PSTN (/STD) For more details, please log on to our Circle Web Site or Call Toll Free number or contact our BSNL CSC/Retail Outlet Facility of reduced rate will not be available on 5 blackout days. 1.New Year Day 1 st Jan, 2. Holi 3. Pre Diwali 4. Diwali Day & 5. New Years Eve 31 st Dec. 3G -Video Call Charges Pulse Rate: in Minute (60 Second) Home LSA ` 0.70 STD ` 1.00 Incoming Free Service Charges as applicable is extra for the above usages TAMILNADU TELECOM CIRCLE Web site: tamilnadu.bsnl.co.in - Call Toll Free: 1503

SPECIAL TARIFF VOUCHERS (STV) Special Tariff Vouchers (Boosters) which are attached to different plans, tariff for different usages, its validity period and its activation procedures are given below. The prepaid customers are allowed to use more than one STV at a time subject to the conditions stipulated in this regard. The available STVs have been grouped as Group-I (General), Group-II (/ STD Voice), Group-III (Rate Cutter & Volume based SMS), [Group-IV GPRS (currently withdrawn)] and Group-V. BSNL Customers can use maximum of 7 STVs simultaneously. (One STV each from Group I, II, III and 4 STVs from Group-V at a time) Group - I (General) Name of the STV MRP in Rs. Validity (in days) Applicability for activation through CTOPUP Format for sending SMS to 53733 Applicability for activation through SMS Unlimited 344 27 All Prepaid plans VOICE344 All prepaid plans Unlimited 894 81 All Prepaid plans VOICE894 All prepaid plans calls from BSNL Mobile to BSNL Mobile---10p/min calls from BSNL Mobile to Land Line / WLL/Other Networks 49p/min. STV( Min) calls while at Home LSA --60p/min; calls while at Home LSA -70p/min STD calls while at Home LSA --60p/min ; STD calls while at Home LSA -70p/min Call charges while in roaming is as per per Minute Plan All other charges are asper per minute Plan STV(Per Sec ) calls while at Home LSA 1.2p/sec ; calls while at Home LSA -1.5p/sec STD calls while at Home LSA 1.5p/sec ; STD calls while at Home LSA -1.5p/sec Call charges while in roaming is asper Per Second plan All other charges are asper per Second Plan 99 30 22 90 23 90 All Prepaid plans Saral Anant plan & Life Time Plan Saral Anant Plan & Life Time Plan VOICE99 N/A N/A All prepaid plans & STD calls On net Rs 0.20 /min 47 30 All Prepaid plans VOICE47 All prepaid plans @ 10p/Min 65 30 All Prepaid plans VOICE65 All prepaid plans

/STD Rs.1.00/3Min () &Rs.1.20/3 () 28 30 All Prepaid plans VOICE28 All prepaid plans Any Network @ 1.2p/2Sec in Home LSA 44 30 All Prepaid plans VOICE44 All Prepaid plans Charges: To Mobile BSNL N/w @ Rs.0.10/min, To Landline/WLL BSNL N/W @ Rs.0.49/min, To other N/W (LL/WLL/Mobile) @ Rs.0.49/min Unlimited, 1500 minutes FREE & STD Voice 10p/Min & 30p/Min Any Network @ 30p/Min + UV* Rs.50 290 90 699 30 152 30 213 90 All Prepaid plans All Prepaid plans All Prepaid plans All Prepaid plans VOICE290 N/A N/A VOICE213 All prepaid plans All Prepaid plans Any Network @ 1.2p/2Sec in Home LSA 122 90 All Prepaid plans VOICE122 All Prepaid plans & STD -1p/sec & STD -1.2p/sec & STD -50p/Min & STD -60p/min Unlimited and 500 Min free /STD calls Any-net 15 30 All Prepaid plans except Jaijawan Plan VOICE15 43 90 VOICE43 17 30 All Prepaid plans except Nesam Gold & Jaijawan plans VOICE17 31 90 VOICE31 574 27 All Prepaid plans VOICE574 All Prepaid plans except Jaijawan Plan All Prepaid plans except Nesam Gold & Jaijawan plans All Prepaid plans Unlimited and 1500 Min free /STD calls Any-net 1494 81 All Prepaid plans VOICE1494 All Prepaid plans National Roaming STV- O/G & STD Voice call-1.5p/sec while at National Roaming. Incoming Voice calls - Free 5 1 All Prepaid Plans Roam5 69 30 Roam69 91 90 Roam91 All Prepaid Plans

Group-I (Voice Combo Voucher (thru CTOP-UP and SMS) Feature MRP in Rs. Validity in Days SMS Keyword Any Network @ 30p/Min + UV* Rs.20 71 30 COMBO71 STD Any Net 35p/Min + UV* Rs.30 169 30 COMBO169 /STD Any Net 35p/Min + UV* Rs.40 *UV-Usage Value 219 45 COMBO219 Group-I (Combo STVs having the combined features of Voice, SMS, Video & Data) PARTICULARS 3G STV a) MRP of STV in Rs. (incl. of S.Tax) 345 b) Validity 30 days c) Activation Through C-TOP UP only d) Features>> e) Voice Call(/STD) Rs/min - 0.30-0.50 Video call Any Network (/STD) 0.70 SMS Any Network (/STD) (Rs./SMS) 0.10 ) Free Data Usage in MB 1000MB The reduced SMS rate and free data usage will be available while in national roaming also, in BSNL network. The reduced rate in case of Voice call & video call will be available while in Home LSA only. During the validity period of combo STVs, If a customer recharges again the same combo STV, i) The revised validity is from the Date of Activation only. ii) Unutilized FREE DATA - if any, will be carried forward -if the customer is in 3G and applies 3G Combo iii) Unutilized Free Data if any, will not be carried forward - if the customer is in 3G speed and applies 2G Combo and vice versa) iv) Upto one hundred SMS per SIM per day, the SMS charges will be as per the plan/stv subscribed by the customer; and Beyond 100 SMS per SIM per day, the SMS charges will be as per the plan or 50 paise per SMS whichever is more. <End of Group-I>

NAME OF THE STV Group - II (Unlimited /STD voice) : MRP IN RS. VALID ITY IN DAYS APPLICABILITY FOR ACTIVATION THROUGH CTOPUP FORMAT FOR SENDING SMS TO 53733 APPLICABILITY FOR ACTIVATION THROUGH SMS 80 Min /STD Any-Net 34 1 All Prepaid plans N/A --- Unlimited /STD -- video calls free 125 minutes 800 Minutes /STD Night (11PM to 06AM) 1800 Minutes /STD Night (11PM to 06AM) 164 6 -do- VOICE164 57 30 -do- VOICE57 59 30 -do- N/A 121 30 -do- N/A All prepaid plans All prepaid plans All prepaid plans All prepaid plans 350 Min /STD Any- Net Unlimited /STD Voice 135 30 All Prepaid plans N/A 701 30 -do- VOICE701 All Prepaid Plans All prepaid plans <end of group II> Group -III (Rate Cutter & Volume based SMS STVs ) : : NAME OF THE STV MRP IN RS VALIDITY IN DAYS APPLICABILITY FOR ACTIVATION THROUGH CTOPUP FORMAT FOR SENDING SMS TO 53733 APPLICABILITY FOR ACTIVATION THROUGH SMS 130 SMS Free /National Any Network 12 7 For current plans and Nesam Group of plans SMS12 For current plans and Nesam Group of plans 265 SMS Free /National Any Network 385 SMS Free /National Any Network 860 SMS Free /National Any Network a) /National Onnet SMS: 100 SMS per day FREE* b) /National Offnet SMS: 12p/SMS* 21 15...do. SMS21...do. 33 30...do. SMS33...do. 54 30...do. SMS54...do. 36 15...do. SMS36...do.

Name of the STV MRP in Rs Vali dity in days Applicability for activation through CTOPUP Format for sending SMS to 53733 Applicability for activation through SMS /National SMS: 100 SMS per day FREE* /National SMS: 12p/SMS* 1650 SMS Free /National Any Network 3000 SMS Free /National Any Network 56 30...do. SMS56...do. 83 30..do.. SMS83 do 147 60..do.. SMS147 do.. *The SMS tariff is applicable upto 100 SMS/day/SIM only. All the SMS beyond 100 SMS/day/SIM will be charged Rs.0.50/SMS or SMS charges as per plan whichever is higher. SMS Combo Voucher ( thru CTOP-UP and SMS) FEATURE MRP IN RS UV OFFERED IN RS. FREE SMS USAGE VALIDITY IN DAYS SMS KEYWORD 50 SMS Free + Rs.5 UV* 13 5 50 2 COMBO13 *UV-Usage Value 50 to 100 SMS per day- SMS charges as per plan. Beyond 100 SMS, 50p/SMS or SMS charge as per plan whichever is more is applicable. Both and National SMS Volume based STVs- effect from 16.01.2014 to 15.04.2014 STV feature Validity in days MRP in Rs. (incl. of S.Tax) SMS keyword to be sent to 53733 /National 400 SMS free to any network 7 days 19 SMS19 /National 1600 SMS free to any network 30 days 72 SMS72 Both the above two STVs are applicable while in Home LSA and National roaming. Both the above two STVs are applicable for all plans. <End of Group III> Group -IV GPRS STVs - currently withdrawn. (Unified DATA STVs introduced for the Data Users which are not grouped under this.) <End of Group IV>

Group V-ISD STVs : SL.NO. NAME OF THE STV MRP VALID ITY APPLICABILI TY FOR ACTIVATION THROUGH CTOPUP FORMAT FOR SENDING SMS TO 53733 A ISD rate for Canada, U.S.A*, Singapore, China Rs.1.49/Min & Rate per International SMS is Rs.3/- 41 30 All Prepaid plans N/A B C D ISD rate for Bangladesh, Malaysia, Hong Kong, Thailand Rs.2.99/Min & Rate per International SMS is Rs.3 ISD rate for France, Germany, U.K*(except ISD code 0044 70,74,75,76,77,78,79,84,89 for U.K)., Rs.4.49/Min & Rate per International SMS is Rs.3/- ISD rate for Australia, Bahrain, Indonesia, Kuwait Rs.6.49/Min & Rate per International SMS is Rs.3/- 27 30 -do- N/A 38 30 -do- N/A 24 30 -do- N/A Note: *For USA and UK, only codes with charge Rs. 6 are allowed for ISD boosters End of Group-V> CONDITIONS FOR THE USE OF MULTIPLE STVs For STVs in Group-I General 1. The customer can use maximum of one STV from the group at a time. 2. Customer is not barred from using a second STV from the same group. However, if he uses a second STV from the same group, the new STV activated will override the existing STV in operation and the validity for the new STV is counted from the date of activation of the new STV. 3. Can use *124# to know the STV validity. For STV s in Group-II- unlimited / STD voice. 1. The customer can use maximum of one STV from the group at a time. 2. If he uses a second STV from the same group and if the validity of the earlier STV is higher, then the higher validity of the earlier STV will be maintained. 3. Can use *124# to know the STV validity. For STVs in Group III Rate Cutter & Volume based SMS STVs 1. The customer can use maximum of one STV from the group at a time. 2. Customer is not barred from using a second STV from the same group. However, if he uses a second STV from the same group, the new STV activated will override the existing STV in operation and the validity for the new STV is counted from the date of activation of the new STV 3. On expiry of STV validity, balance SMS if any will be nullified. 4. However, if customer uses any other SMS STV in the same group within the existing validity period.of the existing SMS STV Balance SMS will be carried forward 5. Customer Can use *124# to know the STV validity. Upto one hundred SMS per SIM per day, the SMS charges will be as per the plan/stv subscribed by the customer; and Beyond 100 SMS per SIM per day, the SMS charges will be as per the plan or 50 paise per SMS whichever is more. For the customers who have subscribed to any volume based SMS STVs(prepaid), upto 100 SMS per SIM per day will be free and beyond that the SMS charges will be as per the plan or 50 paise per SMS whichever is more.

Note: Group IV GPRS STVs are withdrawn currently For STVsin Group-V-ISD STVs. All 4 ISD STVs will work in parallel (also in parallel with existing STVs in other groups). (For example: If customers activate both STV41 and STV27 simultaneously, then they can enjoy both Rs.1.49/Min for Group A countries and Rs.2.99/Min for Group B countries and so on). Customer can use *124*2# to know the information about ISD STV & its validity Other General information I. All the Combo Vouchers are available only for the current plan customers. II. The following days are called Black out days (for the year 2014). i. e Not eligible for all concessional / free ---SMS / Voice facility on these days including using STV. a. New Year Day -- 1st January b. Holi 17.03.2014 c. Pre-Diwali Day 21.10.2014 d. Diwali 22.10.2014 e. New year Eve --31st December 2014 III. If Blackout days fall during the validity period of STV, then the validity period will not be extended for these days. IV. On net denotes BSNL network & Off net denotes others network. V. The UV means Usage Value and the usage value will be added in the main account of the customers.

Currently available TOP-Ups & its USAGE VALUES Denominations of TUs MRP(incl.of S.Tax) The usage value of Topups through CTopup / Paper voucher is as given below: USAGE VALUE (MRP - 12.36% Service Tax- Processing fee*+ Bonus usage value) Denominations of TUs MRP(incl.of S.Tax) USAGE VALUE (MRP - 12.36% Service Tax-Processing fee*+ Bonus usage value) 10 7.90 290 255.10 20 15.80 300 264.00 30 23.70 310 272.90 40 32.60 320 281.80 50 41.50 330 290.70 55 45.95 340 299.60 60 50.40 350 308.50 70 59.30 360 317.40 80 68.20 370 326.30 90 77.10 380 335.20 100 86.00 390 344.10 110 94.90 400 353.00 120 103.80 410 361.90 130 112.70 420 370.80 140 121.60 430 379.70 150 130.50 440 388.60 160 139.40 450 397.50 170 148.30 460 406.40 180 157.20 470 415.30 190 166.10 480 424.20 200 175.00 490 433.10 210 183.90 500 442.00 220 192.80 510 450.90 230 201.70 520 459.80 240 210.60 530 468.70 250 219.50 540 477.60 260 228.40 550 486.50 270 237.30 560 495.40 280 246.20 570 504.30

580 513.20 970 860.30 590 522.10 980 869.20 600 531.00 990 878.10 610 539.90 1000 887.00 620 548.80 1010 895.90 630 557.70 1020 904.80 640 566.60 1030 913.70 650 575.50 1040 922.60 660 584.40 1050 931.50 670 593.30 1060 940.40 680 602.20 1070 949.30 690 611.10 1080 958.20 700 620.00 1090 967.10 710 628.90 1100 976.00 720 637.80 3300 3500 730 646.70 5500 6000 740 655.60 750 664.50 760 673.40 770 682.30 780 691.20 790 700.10 800 709.00 810 717.90 820 726.80 830 735.70 840 744.60 850 753.50 860 762.40 870 771.30 880 780.20 890 789.10 900 798.00 910 806.90 920 815.80 930 824.70 940 833.60 950 842.50 960 851.40 *Processing fee not exceeding ten percent of maximum retail price of top up voucher or three rupees, whichever is less, levied towards administrative cost for each top up voucher.

CUG Plan in Mobile Prepaid services Sl. No. Description Prepaid CUG Group I (size 3-25) Prepaid CUG Group II (size 26&Above ) 1 Plans eligible to form CUG 2 CUG validity All current and old plans Max. of 30/31days or till the end of the calendar month irrespective of day of CUG formation 3 Rent for the month (whole /part ) RS 80 RS 60 4 Voice call tariff within CUG(Within FREE(cug only for main account charging) FREE(cug only for main account charging) HPLMN only) 5 SMS within CUG As per plan As per plan 6 Tariff VOICE/SMS/ GPRS( outside As per plan As per plan CUG) anywhere 7 Roaming charges As per plan As per plan 8 Friends & Family As per plan As per plan 9 Recharge coupons/topup As per plan As per plan 10 STV Voice/GPRS/ SMS 11 Migration to any plan Allowed (CUG voice calls are also charged from Free minutes.) Allowed Activation procedure & other conditions: 1.Creation / Activation of CUG will be done at CSC through sancharsoft. Allowed (CUG voice calls are also charged from Free minutes.) Allowed 2. After obtaining request letter from the customer, they will either be added to the existing group or allowed to form a new group. 3. CUG validity shall be fixed as 30/31days (calendar month based) from the date of enrolment for the all the customers and the rent of Rs 80 or Rs60 will be deducted upfront only. If sufficient balance in customer s account is available, CUG will be provided.

4. The subscribers have to keep his main plan validity intact always with sufficient balance for CUG rent deduction. 5. If any of the group members is not having sufficient balance in his account, for advance rent for that month, system will wait for the next 3 consecutive days for at least the amount equal to the rental component. If deduction is not possible, the customer group id will be removed on 04 of the current month. Re-Admission of ex-cug Number (who is deleted due to rental failure) if the SMS request is originated from ex-cug Customer himself using the following syntax. READMIT<space>CUG_ID to 53733 On receipt of the SMS, validation will be done for the number and the CUG Group ID. If they are correct and if the customer is having sufficient balance, number will be readmitted into the CUG Group after deducting the rent for the CUG group for that month. SMS will be sent to the Customer regarding re-admission Your mobile number is readmitted in the CUG group with ID Number If the validation fails, then also a suitable SMS will be sent to the customer. 6.CUG group size shall be checked at the end of the month. Accordingly the rent will be deducted, on next day (i.e 1st day of subsequent month) 7. If a new customer joins the group, he will be charged upfront acc. to the size of the group he has joined. If there is any change in the group size from group1 to group2 because of his addition, the rent will be deducted for the new customer only as per the changed group size. The new group size CUG rent is applicable for rest of the subs in the group only from the next calendar month 8. Procedure for Deletion of a CUG member For deletion of a number from the CUG Group, the subscriber has to be initiated the SMS The syntax for this is DEL<space>CUG_ID to 53733 cug to be removed at the end of the current month for the requested subscriber. 9. Rent for CUG service will be calendar based irrespective of the enrolling date. 10. NO NEGATIVE balance is allowed for these CUG numbers. 11. If any member of the CUG is on ROAMING, the roaming charges will as per the plan and no free calls are allowed within CUG. Note: 1. All the customers in CUG groups will be intimated through SMS about the facility & monthly deduction of talk value so that sufficient balance of talk value is available for extension on monthly basis 2.Tamilnadu and Chennai Customers can join in the same CUG

GSM PCO Tariff 1.0 GSM PCO 1.1 Activation Voucher for GSM PCOs: Particular GSM PCO Activation Charges in Rs. 181.32 Service Tax & Cess @ 10.3% in Rs. 18.68 Sale Price of SIM in Rs. 200 Talk Value in Rs. 50 Validity (in days) 7 1.2 Tariff for GSM PCO Call Charges(Inclusive of S. Tax) GSM PCO GSM CCB PCO Pulse in sec. Rs. per minute Pulse in sec. Rs. per minute All Intra Circle 60 1.00 60 1.00 All Inter Circle 60 1.00 60 1.00 ISD calls (Charge per minute) Refer ISD Table NA SMS a) /National 1.00 1.00 b) International 5.00 5.00 c) Other value added SMS As per existing tariff(prepaid) 1.3 Recharge Vouchers for GSM PCO Sale Price(Incl. of ST & Cess) in Rs. Talk Value(incl. of ST & Cess) in Rs. Validity (Days) Return on Investment for PCO Operator 210 300 15 42.86% 345 500 30 44.93% 660 1000 45 51.52% 1920 3000 45 56.25% 3050 5000 45 63.93% 5800 10000 60 72.41% 5670 9000 100 58.73% 1.4 Validity Vouchers for GSM PCOs : MRP / Card Value in Rs. Validity in days Discount 150.00 30 Nil 400.00 90 Nil Particular Sale Price* of GSM FWP Handset excluding SIM Amount Rs. 2100/- *Sale tax/vat as applicable on the sale price of Handset will be extra. 2.0 Other Terms and Conditions

Uniform Grace period of 15 days is allowed for all value of cards. No additional grace period is allowed. No outgoing call is allowed during the grace period. The unutilized balance amount in the previous card can be carried forward in case of renewal within the grace period, otherwise it shall lapse. The GSM PCO holder has to arrange for the Fixed Cellular Terminal (FCT) inclusive of bill printing mechanism or GSM Terminal at his own cost. SIM and Recharge vouchers will be sold from the BSNL Customer Care Centre and authorized dealer i.e. Franchisee/BA/DSA. The GSM PCOs can be allowed to any person as per the existing terms and conditions for Landline PCOs. No security deposit in the form of cash/bank guarantee etc. is required to be taken in the case of Prepaid GSM PCOs. No service charge is allowed for intra circle calls. However for inter circle calls, considering stiff competition; the charging of service charge is not mandatory. The GSM based PCO holder will be allowed to move anywhere within the Licensed Service area. However, roaming facility should be barred. It may be made mandatory for such PCO holder to ensure BSNL branding prominently at the site. In case, such PCOs are installed in mobile Vans, the Van must have BSNL branding on both sides and top of the Van.

Data Service in 3G Postpaid Initial SIM & Activation Charges for both Voice and Data plans under 3G postpaid services: Sl. No. Particulars Tariff 1 SIM & Activation 2 Starter pack with SIM in Rs. (Incl. of S. Tax ) Normal SIM USIM 20 59 3 Usage Value with SIM in Rs. 0 0 4 Validity in days 7 7 Postpaid Data Plans for New customer interested in mainly data Customer has to register for a new connection, specify the post paid data plan required and pay 1. Cost of SIM 2. One month fixed monthly charges (FMC) of the plan chosen by him as advance 3. Refundable Security Deposit: for +STD - Rs 500 & for +STD+ ISD Rs 2000 4. Activation charges Rs 100 Customer will be allowed data usage as per the data plan. 5. If any existing data plan customer / any new customer prefers to have only data plan, he will be provided with a data plan chosen by him with basic default voice plan 99 and no FMC of the voice plan is levied and no freebies for the voice plan is given. But the freebies with respect to the chosen data plans are allowed 6. A postpaid data plan customer can take any voice plan also. FMC of voice plan will be added to the FMC of data plan Unified Postpaid Data Plans Fixed Monthly Charge in Rs. (Service Tax Extra) Total bundled free Usage in MB/GB(Any time) Data Charges after free usage in home and roaming including MTNL in Rs./10 KB 125 1 GB 0.01 225 2 GB 0.01 501 5 GB 0.01 901 10 GB 0.01 1711 20 GB 0.01 75 500 MB 0.01 666 7 GB 0.01 *The data usage charges for BSNL Stream after free usage will be Rs.0.25/MB

Base Voice Tariff for Data plans:- Particulars Postpaid Plan- 99 Call Charges Rs./Min Voice Call - 0.70-0.70 STD - 0.90 STD- 0.90 Video Call -Video calls 0.70 STD - Video calls 1.00 ISD in Rs./Min P2P SMS Rs./SMS 1.00 National 1.00 International 5.00 National Roaming Rs./Min Voice - Outgoing 1.00 Voice - STD Outgoing 1.00 Voice Call - Incoming 0.75 Video Call - Outgoing 1.50 Video Call - STD Outgoing 1.50 Video call - Incoming 1.00 /National SMS (Rs./SMS) 1.00 International SMS (Rs./SMS) 5.00 Data usage charges As per data plan All other charges not covered above Postpaid plan 99 A discount of 10% on FMC of all 3G postpaid data plan is offered to Government Employees/ Retired Govenment Employee (Central Government/ State Government/ PSUs) both existing / new connection after verifying the credential of the officer. The above 10% discount can not be clubbed with any other special discount/concession. Customer who wants static IP address under BSNL 3G post-paid plans, can be provided with one static IP address @ Rs. 250/- per month. BSNL allows usage of any voice plan combined with any 3G Data plans for Postpaid customers All 3G Data plans are allowed for all voice plans in postpaid services Hence all customers in postpaid voice plan can take any 3G postpaid data plan available, on the same number, The call per SMS and other charges (except data charges) will be as per the voice plan. FMC of data plan will be added to the FMC of voice plan Similarly a postpaid data plan customer can take any voice plan on the same number and the freebies of both data plan and voice plan will be available to the customer. FMC of voice plan will be added to the FMC of data plan If any existing data plan customer / any new customer prefers to have only data plan, he will be provided with a data plan chosen by him with basic default voice plan 99 and no FMC of the voice plan is levied and no freebies for the voice plan is given. But the freebies with respect to the chosen data plans are allowed. Existing Post paid customers in post paid plans/post paid data plans: Customer has to give a request in writing for change of plan required. Customer has to pay the advance payment as per the chosen plan.

Data plans in 3G - Prepaid services Initial SIM & Activation Charges for both Voice and Data plans under 3G prepaid service: Sl. No. Particulars Tariff 1 SIM & Activation Normal SIM USIM 2 Starter pack with SIM in Rs. (Incl. of S. Tax ) 20 59 3 Usage Value with SIM in Rs. 0 0 4 Validity in days 7 7 5 Migration charges from 2G to 3G and vice versa in Rs. Nil Nil New Data Plan Voucher PV 94 and its details: SIM Particulars MRP of Plan Voucher (incl. of S. Tax) Main Account Validity Free Data Usage Validity of Freebies Applicability Base Voice Tariff Plan Details Rs.20 (Normal SIM); Rs.59 (USIM) Rs. 94 One Year. Further Extension of Validity, through same plan voucher. 500 MB 30 days from the date of activation For 2G & 3G data plan activation and validity extension (for Data Card purchased from BSNL or from outside market/bundling partner). As per prepaid General Plan The above free data usage is allowed at the time of activation/extension. Henceforth, Plan activation to prepaid data plan with the sale of BSNL data card (including reverse bundling) and also for the purchase of Data Card from outside market will be through PV 94 only. Henceforth, all the customers who enrolled through PV 51 & PV 102 with SUK 10 have to use PV94 only for extending their data plan validity. All other terms and conditions including the applicability of Uniform Data STVs will remain same.

Reverse Bundling (Purchase of DATA Cards through The Data card vendor under Bundling scheme): The Data card vendor will issue SIM to the customer at the time of purchase of DATA Card. The customer has to submit the CAF to the nearest CSC/Franchisee with the SIM for activation. DATA Plan will be activated through revised Plan Voucher of RS.94/- thru CTOP. The customer will be given 1GB Free data usage with 30 days validity from the date of creation and the Main Account validity will be set 365 days from the date of 1st call.*123#. Offer valid upto 25.04.2014 Prepaid data plan vouchers Particulars MRP of Data Plan Voucher (inc. of S.Tax) Free Data Usage Main Account Validity Availability Applicability Base Voice Tariff plan DPV- 3299 DPV-2299 DPV-1251 Rs.3,299 Rs.2,299 Rs.1,251 30GB for 12 months 18GB for 12 months 9GB for 12 months One year. Further extension of validity, through same plan voucher Through C- Top-Up For data plans with and without sale of BSNL Data Card or any of the BSNL bundled Data Card Prepaid Per Minute Plan Since the Plan is independent of these Data Plan vouchers, after the validity the customer can use any one of the above Data Plan Voucher for activation through C-Top-Up and then the Free Data usage pertaining to the chosen DPV will be given to the customer. All the DPVs will be configured in CTOPUP only. During the validity, customers are allowed to use Data STVs which are currently on offer. For the purpose of extending the validity, customer can choose any one of the above Data Plan Voucher only and Un-utilized Free Data Usage - if any, will be carried forward in the case of recharge during the validity period. However, Un-utilized Free Data Usage if any, will be nullified beyond validity. These three new data Plan Vouchers can be directly applied under unified plan for activation, after making first call. Migration from other plans to these three new Data plans is permitted w.e.f. 27.07.2013 Migration from these three data plans to other plans is not allowed. The customer profile in the new unified Data STVs will be 3G with no speed restriction.

Unified Data - Special Tariff Vouchers. Activation through SMS as well as through CTOUP Voucher (Thru CTOP-UP only) MRP of Data STV in Rs. (incl. of Serv. Tax) Total bundled free Usage in MB /GB Validity (in days including the day of activation) Data Charges after free usage SMS keyword to be sent to 53733 14 100MB 3 2p/10KB DATA14 35 240MB 7 2p/10KB DATA35 3 G D a t a C o m b o 78 500MB 15 2p/10KB DATA78 96 700MB 21 2p/10KB DATA96 139 1GB 30 2p/10KB DATA 139 253 2GB 30 2p/10KB DATA 253 561 5GB 30 2p/10KB DATA 561 601 3000MB 90 2p/10KB DATA601 821 7GB 60 2p/10KB DATA821 1011 10GB 30 2p/10KB DATA 1011 3302 30000MB 90 2p/10KB DATA3302 1949 20GB 60 2p/10KB DATA1949 Feature 5 GB Free data + Rs.150 UV* 2.25GB Free data +Rs.50 UV* 1GB Free data + Rs.50 UV* *UV-Usage Value MRP in Rs Usage Value offered in Rs. Free data Usage in GB 899 150 5 30 535 50 2.25 30 177 50 1 5 Validity in days 1.To know the 3G DATA Usage from same number : Send SMS DATA3G to 53733 [Toll free] 2.To know the 3G DATA Usage from any number: Send SMS DATA3G<space><Mobilenumber> to 9442253733 [Chargeable].

3G DATA Facilities to Prepaid customers: Existing prepaid customers can avail 3G services wherever 3G services are available. To enjoy the 3G facilities, wherever 3G services are available, the customer should have 3G enabled handset. The customer has to choose Automatic / Dual mode in Network setting in his handset. This will enable him to view the 2G / 3G Network symbol. Any new or existing prepaid customer can activate data by using any one of the data STVs - thro C-Top-up as well as through SMS). The tariff beyond the free usage limit specified for each Data STVs is @ 2p/10KB uniformly. During the above said process, the basic voice tariff plan in prepaid continues to remain the same. INTERNET + MOBILE TV STVs Data STV-82 Bundled with Mobile TV Pack from M/s Exnxt Software Pvt Ltd introduced. Data STV Bundled with Mobile TV Pack from M/s Exnxt Software Pvt Ltd, introduced in Tamilnadu Circle, with effect from 27.11.2013. The tariff detail is given below: A. Data STV: MRP Rs.82/- (Incl of S.Tax) B. Freebies Offered: Sl No. Particulars Details a) Free Data Download 500 MB b) Free No. of TV Channels All Channels provided by M/s Exnxt c) STV Activated on Any Prepaid Plan Voucher d) Validity of Freebies 15 days from the Date of Activation 2. The STV Should be activated through the USSD Menu in the CTop-Up SIM of CSR/Retailer/Franchisee. The Procedure is as follows- 1. Dial *222*MPIN# (MPIN is secret Code of CTop-Up SIM) 2. Press 6 (VAS) 3. Press 2 (STV) 4. Choose the Option for this Free Channels Pack of M/s Exnxt Software Pvt Ltd. 5. Enter the Mobile Number for which the STV has to be activated. 6. Rs.81/- will be deducted from the CTop-Up SIM and customer will get 1GB data and All Mobile TV channels Provided by M/s Exnxt Software Pvt Ltd. Rs.81/- has to be collected from the Customer. The List of Channels will be uploaded. 3. The validity period is 15 days from the date of activation. SN Channel Name Category 1 Yuva TV Political News 2 Sristi 35 MM Devotional 3 Shagun TV Matrimonial 4 Satya TV Devotional 5 Raj News Kannada Regional News 6 Prime News News 7 Pragya Hindi Spiritual 8 Peace Of Mind TV Spiritual 9 Onkar Only Truth Regional Bengali 10 NE Bangla Regional Bengali

11 Ne Hi Fi TV Regional 12 Ne TV Regional 13 Divya Devotional 14 Focus TV English Entertainment 15 Hamar Tv Regional 16 HY TV Regional 17 Kashish News Regional News 18 Mahua Khabar Regional News 19 Mahua News Regional News 20 Mahua Regional 21 CNN English 22 9X JALWA Music 23 9X JHAKAAS Music 24 9XM Music 25 9XM TASHAN Music 26 MANGALMAY Devotional 27 NEWS 24 News 28 E 24 News 29 DARSHAN-24 Devotional 30 NEWS EXPRESS News 31 BBC WORLD News 32 DD LOKSABHA News 33 DD NATIONAL GEC 34 DD NEWS News 35 DD PUNJABI Regional Entertainment 36 DD URDU Regional Entertainment 37 GET PUNJABI Regional Entertainment 38 AAJ TAK News HEADLINES 39 TODAY News 40 DELHI AAJ TAK News 41 TEZ AAJTAK News 42 NDTV-24X7 News NDTV-GOOD 43 TIMES Lifestyle 44 NDTV-INDIA News 45 NDTV-PROFIT News 46 OTV Regional Entertainment 47 OTV PARATHANA Devotional 48 OTV TARANG Devotional 49 RAJ PARIWAAR Regional Entertainment 50 RAJ NEWS TELUGU News 51 RAJ NEWS MALYALAM News 52 RAJ MUSIC TELUGU Music 53 RAJ MUSIC MALYALAM Music 54 SAHARA FILMY Movies 55 SAHARA ONE Entertainment 56 SRISTI TV Devotional 57 TAAZA TV News 58 ET NOW News 59 TIMES NOW News 60 ZOOM Entertainment CARTOON 61 NETWORK Kids Entertainment 62 POGO Kids Entertainment 63 FOOD FOOD Cooking 64 Disha TV Devotional 65 Care India Wellness 66 India News UP News 67 India News Bihar News 68 India News Haryana News 69 NewsX News 70 India News News India News 71 Rajasthan News 72 India News MP News 73 BIG Magic Entertainment 74 BIG Thrill Entertainment 75 Mad Tv Entertainment 76 Scream Tv Movies 77 Joke Tv Humor 78 Cocktail Tv Cooking 79 Pretty Tv F&Lifestyle 80 Travel Tv Travel 81 149 Fitness Tv Fitness 82 How To Tv Entertainment 83 Short Movie Tv Movies 84 Cooking Tv Cooking 85 Gong Tv Cartoons 86 People Tv Entertainment 87 Gaming Tv Gaming 88 Street Tv Music & Dance 89 Cartoons Tv Cartoons 90 ZeBest Tv Entertainment 91 Dance Tv Music & Dance 92 Islam Tv Devotional 93 Xtrem Sport Tv Sports 94 Red Line Tv Sports 95 Riders Match Tv Sports 96 Fight Tv Action 97 DJ Tv Music & Dance

98 Chica Tv Lifestyle Glamor 99 Beauty Tv Lifestyle Glamor 100 Bikini Tv Lifestyle Glamor 101 Tropical TV Lifestyle Glamor 102 Lingerie Lifestyle Glamor 103 Japanese Idols Lifestyle Glamor 104 Sizzling Beauties Lifestyle Glamor Data STV Bundled with Mobile TV Pack from M/s Apalya Technologies Pvt Ltd introduced in Tamilnadu Circle - Data STV Bundled with Mobile TV Pack from M/s Apalya Technologies Pvt Ltd, introduced in Tamilnadu Circle, with effect from 27.11.2013. The tariff detail is given below: A. Data STV: MRP Rs.166/- (Incl of S.Tax) B. Freebies Offered: Sl No. Particulars Details a) Free Data Download 1GB b) Free No. of TV Channels 50+ Channels provided by M/s Apalya c) STV Activated on Any Prepaid Plan Voucher d) Validity of Freebies 30 days from the Date of Activation 1. The STV Should be activated through the USSD Menu in the C-Top-Up SIM of CSR/Retailer/Franchisee. The Procedure is as followsa. Dial *222*MPIN# (MPIN is secret Code of C-Top-Up SIM) b. Press 6 (VAS) c. Press 2 (STV) d. Choose the Option for this 50+ Channels Pack of M/s Apalya Technologies Pvt Ltd. e. Enter the Mobile Number for which the STV has to be activated. f. Rs.166/- will be deducted from the C-Top-Up SIM and customer will get 1GB data and 50+ free Mobile TV channels. 2. Rs.166/- has to be collected from the Customer. The List of Channels will be uploaded. 3. The validity period is 30 days from the date of activation. Sl No. 1 M/s Apalya - Mobile TV Channels Bundled with STV Cateogry Aajtak 2 NDTV India 3 CNN 4 Times Now News 5 NDTV Profit 6 NDTV24X7 Channels Name 7 Headlines Today 8 News9 9 Star Vijay 10 Sun TV 11 Raj TV 12 Jaya TV 13 Regional Jaya Max 14 Entertainment Vasanth TV 15 Makkal TV 16 Raj Digital Plus 17 ETV Telugu 18 Gemini TV 19 Maa TV Regional 20 Vissa TV Entertainment 21 Asianet 22 Surya TV 23 Kairali TV 24 Regional Jaihind TV 25 Entertainment Jeevan TV 26 Suvarna TV Regional 27 ETV Kannada Entertainment 28 Udaya TV 29 ETV2 30 Gemini News 31 TV9 Telugu 32 TV1 33 Manorama News Regional News 34 Sun News 35 Jaya Plus 36 Raj News 37 Udaya News 38 TV9 Kannada 39 Star Plus HD 40 Colors Entertainment 41 Sony TV 42 Zoom 43 Gemini Music 44 MUSIC Maa Music 45 Sun Music

46 Raj Musix 47 Udaya Music 48 Raj Musix Kannada 49 Kiran TV 50 Tarang Music 51 J-Movies Movies 52 Udaya Movies 53 KIDS Cartoon Network Data STV-291 Bundling Mobile TV Channels Pack with M/s P.K.Online Ventures Pvt Ltd, implemented in Tamilnadu Circle- with effect from 27.11.2013. The tariff detail is given below: A. Data STV: MRP Rs.291/- (Incl of S.Tax) B. Freebies Offered: Sl No. Particulars Details a) Free Data Download 2GB b) Free No. of TV Channels 30 c) STV Activated on Any Prepaid Plan Voucher d) Validity of Freebies 30 days from the Date of Activation 1. The STV should be activated through the USSD Menu in the CTop-Up SIM of CSR/Retailer/Franchisee. The Procedure is as followsa. Dial *222*MPIN# (MPIN is secret Code of CTop-Up SIM) b. Press 6 (VAS) c. Press 2 (STV) d. Choose the Option for this 30 Channels Pack of M/s P.K.Online Ventures Pvt Ltd e. Enter the Mobile Number for which the STV has to be activated. f. Rs.291/-- will be deducted from the CTop-Up SIM and customer will get 2GB data and 30 free Mobile TV channels. Rs.291/- has to be collected from the Customer. The List of Channels will be uploaded. 2. The validity period is 30 days from the date of activation. M/s PK Online Mobile TV Channels Bundled with STV Sl. No Channel Genre Language Cartoon 1 Network Kids English/Hindi 2 Cinecurry Hot Movie Hindi 3 Cinecurry Tam Movie Tamil 4 Colors G.E Hindi 5 ETV 2 News Telugu 6 ETV Kannada G.E Kannada 7 History Infotainmen English/Hindi 8 MTV Music Hindi 9 Pogo Kids English/Hindi 10 Raj Digital Plu G.E Tamil 11 Raj Musix Music Tamil 12 Raj News News Tamil 13 Raj Tv G.E Tamil Sharanam 14 Ayyapa Devotional Devotional 15 Sony MIX Music Hindi 16 Sony TV G.E Hindi 17 South Masala G.E South 18 Superstar Rajin Movie Tamil 19 Ten Action Sports English/Hindi 20 Ten Cricket Sports English/Hindi 21 Ten Sports Sports English/Hindi 22 Zee Cafe Music English 23 Zee Cinema Movie Hindi 24 Zee ETC Music Hindi 25 Zee Kannada G.E Kannada Zee Khana 26 Khazana Lifestyle Hindi 27 Zee News News Hindi 28 Zee Studio Movie English 29 Zee Telugu G.E Telugu 30 Zee TV G.E Hindi

CDMA & WIMAX CDMA Mobile Service BSNL brings to its esteemed customers CDMA Mobile Service, with excellent coverage and voice quality. When you take BSNL CDMA Mobile Connection, you get voice, SMS, 1X data, EVDO data, STD, ISD etc services. Some of the features of CDMA mobile service are: Clarity of Call Strong Network coverage Reach us Anytime Anywhere UMS / Voice Mail SMS (Short Messaging Service) CDMA Prepaid Tariff: Prepaid Base Tariff Plan Plan Names in Kenan Fx Circle Plan CDMA RUIM CDMA CDMA Sl Prepaid Prepaid Prepaid Particulars/services No. General General Plan Recovered BSNL JOY -TN plan option I 900 Option I IFWT 500 1 Start up kit (RUIM & Activation),Inclusive of all taxes Rs.40/- Rs.40/- Rs.40/- Rs.85/- 2 Sale price of IFWT -- Rs.900 + 500 + VAT (5%) VAT(5%) -- 3 Total cost of Plan Rs.40/- Rs.985/- Rs.565/- Rs.85/- 4 250 Min. Rs.100/- (On- Net/Off- Net) Rs.100/month 100 Free calls/sms/data transfer, if + for 5 months SMS&50MB any (included in one time NIL Rs.100/month for Data(for charges) for 8 months calls 30days from for Onnet the date of activation) 5 SIM/Account Validity 180 days 180 days 6 Tariff Validity (initial/promotional/base 180 days 180 days 7 HAPPY HOURS NIL BSNL during 8PM to10pm @ 10 ps./min. 8 Pulse rate 60 sec sec 9 Call charges Rs./min On net 0.45 1 Ps./ 2Sec Off net 0.60 1 Ps./Sec a) On net/off net On net/off net Mobile/Fixed 0.45/0.60 1 Ps./ 2Sec / 1

b) STD Ps./Sec On net 0.45 1 Ps./ 2Sec Off net 0.60 1 Ps./Sec On net/off net On net/off net Mobile/Fixed 0.45/0.60 0.45/0.60 c) ISD Refer ISD Tariff table 0.50 0.50 d) SMS National 0.60 0.60 International 5.00 5.00 On net/off net On net/off net Charges outgoing 0.50/0.60 0.50/0.60 while STD outgoing 0.70/0.80 0.70/0.80 10 Roaming- National in Incoming 0.60 0.60 ( Rs./Min) ( 0.60 /0.60/ SMS(/STD/ISD) ( 0.60 /0.60/ 5.00 ) 5.00 ) 11 Recharge /other condition, if any a. Validity can be extended for 180 days with Plan Voucher of Rs.20/- b. Talk value can be increased through Flexi Top Up vouchers ( C-Top Up) PV Rs.41/- for Plan extension for 180 days. Freebies - 3000 secs., 15MB Data(to be utilized during 1st month) NB : Use Plan vouchers for plan continuation after 6 months, All CDMA prepaid plans can be changed to JOY plan by using 41 Recharge. Plan voucher 20 can be activated by dialling just *789*2000# For conversion: Postpaid to Prepaid service Only willing customers with CDMA postpaid plan may be converted into CDMA prepaid plan of their choice. No outstanding amount in the postpaid account. The customer shall apply in a new CAF for prepaid connection along with a written request on plain paper to close his postpaid connection and allotting his postpaid number to prepaid connection. The customers should approach the nearest CSC The customer shall retain the existing IFWT/FWT and the existing number to be allotted as prepaid number. IFWT/FWT shall be continued to be owned and maintained by BSNL. Postpaid number shall be closed and account processing shall be started. The SUK Price of Rs. 40 is taken from customer and number is created in base plan. No freebies are given The security deposit shall remain with BSNL as IFWT/FWT to be owned and maintained by BSNL. Upon conversion of number to prepaid, the customer may be suitably informed about the conversion Replacement RUIM SIM (i) In case the defect in RUIM is beyond the control of the customer, the new RUIM is to be provided free of cost from BSNL, CSC (ii) In case defect or loss of RUIM is due to customer negligence, Rs.20 is to be recovered for the replacement of the RUIM. Lifetime plans will not be offered to new customers but the existing customers will Continue in the Lifetime plan with the Minimum Top up for Rs.200 every six months. Friends and Family plan in CDMA Services: In Friends and Family plan, the customer can talk to

5 F&F number at lower tariff than the normal tariff with some monthly subscription charges with the following terms and conditions:- Sl.No Particulars Tariff in Rs. 1 Activation Charges for this facility in Rs. 20 Addition/Alteration in F&F Number (in Rs. per 2 10 number) 3 Monthly subscription charges in Rs. 30 4 Call charges in Rs./Min To 3 F&F BSNL number 0.20 To 2 F&F BSNL STD number 0.40 5 All other charges, terms and conditions As per General plan Special Tariff Voucher under CDMA data service MRP of SL no S(Incl. of Applicability Usage Validity S.Tax)TV 1 Rs.50 IFWT/NIC 1GB free data usage 30 days 2 Rs.150 IFWT/NIC 3.5 GB free data usage 90 days 3 Rs.85 RUIM/IFWT/EV Reduced data charge @20p/MB 90 days DO/NIC 4 Rs.390 IFWT Unlimited data usage 30 days The free data usage offered with the above STVs will also be allowed while in National Roaming. Mode of extension of validity in different plan of CDMA Prepaid service: Plan Type Validity Mode Life Time Plan Normal Plan Max mode Add mode (max. validity 2 years Max mode: In the event of any recharge, the existing remaining days of validity or validity available with new recharge whichever is more will prevail in the validity account Conditions If validity of new recharge voucher is more than balance validity days. If the validity of new recharge voucher is less than the balance validity days Effective validity The validity of new recharge will be effective from the date of recharge The existing balance validity days will continue

Conversion of Account Balance to Validity Addition of 180 days validity for deduction of Rs.20 from account balance The procedure to be followed for the conversion is as under:- Customer has to dial *789*2000# (Amount in paise) The above facility will not be applicable to lifetime plans. Tariffs for Unified Messaging Service(UMS)/Voice Mail Services(VMS) S. No Particulars Voicemail facility 1 Monthly Access Charges in Rs. Voicemail + Fax mail + E-mail service Nil Rs. 50 2 Per minute charges for accessing UMS on short Code 17000 from CDMA phone 3 Pulse rate in second 60 Sec 60 Sec 4 5 A. From within home UMS Zone B. From outside home UMS Zone Rs. 0.30/Min Rs. 0.30/Min Normal call rate from visited LSA to home UMS Zone as pre tariff plan selected Resale of recovered IFWT (with inbuilt battery) will be offered at a reduced sale price of Rs.500 (sales tax extra)

CDMA TOPUPS & ITS USAGE VALUE MRP Rs. UV in Rs. MRP Rs. UV in Rs. MRP Rs. UV in Rs. MRP Rs. UV in Rs. MRP Rs. UV in Rs. 10 7.9 480 424.2 950 1140 1420 1704 1890 2268 20 15.8 490 433.1 960 1152 1430 1716 1900 2280 30 23.7 500 600 970 1164 1440 1728 1910 2292 40 32.6 510 612 980 1176 1450 1740 1920 2304 50 41.5 520 624 990 1188 1460 1752 1930 2316 60 50.4 530 636 1000 1200 1470 1764 1940 2328 70 59.3 540 648 1010 1212 1480 1776 1950 2340 80 68.2 550 660 1020 1224 1490 1788 1960 2352 90 77.1 560 672 1030 1236 1500 1800 1970 2364 100 86 570 684 1040 1248 1510 1812 1980 2376 110 94.9 580 696 1050 1260 1520 1824 1990 2388 120 103.8 590 708 1060 1272 1530 1836 2000 2600 130 112.7 600 720 1070 1284 1540 1848 2010 2613 140 121.6 610 732 1080 1296 1550 1860 2020 2626 150 130.5 620 744 1090 1308 1560 1872 2030 2639 160 139.4 630 756 1100 1320 1570 1884 2040 2652 170 148.3 640 768 1110 1332 1580 1896 2050 2665 180 157.2 650 780 1120 1344 1590 1908 2060 2678 190 166.1 660 792 1130 1356 1600 1920 2070 2691 200 175 670 804 1140 1368 1610 1932 2080 2704 210 183.9 680 816 1150 1380 1620 1944 2090 2717 220 192.8 690 828 1160 1392 1630 1956 2100 2730 230 201.7 700 840 1170 1404 1640 1968 2110 2743 240 210.6 710 852 1180 1416 1650 1980 2120 2756 250 219.5 720 864 1190 1428 1660 1992 2130 2769 260 228.4 730 876 1200 1440 1670 2004 2140 2782 270 237.3 740 888 1210 1452 1680 2016 2150 2795 280 246.2 750 900 1220 1464 1690 2028 2160 2808 290 255.1 760 912 1230 1476 1700 2040 2170 2821 300 264 770 924 1240 1488 1710 2052 2180 2834 310 272.9 780 936 1250 1500 1720 2064 2190 2847 320 281.8 790 948 1260 1512 1730 2076 2200 2860 330 290.7 800 960 1270 1524 1740 2088 2210 2873 340 299.6 810 972 1280 1536 1750 2100 2220 2886 350 308.5 820 984 1290 1548 1760 2112 2230 2899 360 317.4 830 996 1300 1560 1770 2124 2240 2912 370 326.3 840 1008 1310 1572 1780 2136 2250 2925 380 335.2 850 1020 1320 1584 1790 2148 2260 2938 390 344.1 860 1032 1330 1596 1800 2160 2270 2951 400 353 870 1044 1340 1608 1810 2172 2280 2964 410 361.9 880 1056 1350 1620 1820 2184 2290 2977 420 370.8 890 1068 1360 1632 1830 2196 2300 2990 430 379.7 900 1080 1370 1644 1840 2208 2310 3003 440 388.6 910 1092 1380 1656 1850 2220 2320 3016 450 397.5 920 1104 1390 1668 1860 2232 2330 3029 460 406.4 930 1116 1400 1680 1870 2244 2340 3042 470 415.3 940 1128 1410 1692 1880 2256 2350 3055

MRP Rs. UV in Rs. MRP Rs. UV in Rs. MRP Rs. UV in Rs. MRP Rs. UV in Rs. MRP Rs. UV in Rs. 2360 3068 2840 3692 3320 4316 3800 4940 4280 5564 2370 3081 2850 3705 3330 4329 3810 4953 4290 5577 2380 3094 2860 3718 3340 4342 3820 4966 4300 5590 2390 3107 2870 3731 3350 4355 3830 4979 4310 5603 2400 3120 2880 3744 3360 4368 3840 4992 4320 5616 2410 3133 2890 3757 3370 4381 3850 5005 4330 5629 2420 3146 2900 3770 3380 4394 3860 5018 4340 5642 2430 3159 2910 3783 3390 4407 3870 5031 4350 5655 2440 3172 2920 3796 3400 4420 3880 5044 4360 5668 2450 3185 2930 3809 3410 4433 3890 5057 4370 5681 2460 3198 2940 3822 3420 4446 3900 5070 4380 5694 2470 3211 2950 3835 3430 4459 3910 5083 4390 5707 2480 3224 2960 3848 3440 4472 3920 5096 4400 5720 2490 3237 2970 3861 3450 4485 3930 5109 4410 5733 2500 3250 2980 3874 3460 4498 3940 5122 4420 5746 2510 3263 2990 3887 3470 4511 3950 5135 4430 5759 2520 3276 3000 3900 3480 4524 3960 5148 4440 5772 2530 3289 3010 3913 3490 4537 3970 5161 4450 5785 2540 3302 3020 3926 3500 4550 3980 5174 4460 5798 2550 3315 3030 3939 3510 4563 3990 5187 4470 5811 2560 3328 3040 3952 3520 4576 4000 5200 4480 5824 2570 3341 3050 3965 3530 4589 4010 5213 4490 5837 2580 3354 3060 3978 3540 4602 4020 5226 4500 5850 2590 3367 3070 3991 3550 4615 4030 5239 4510 5863 2600 3380 3080 4004 3560 4628 4040 5252 4520 5876 2610 3393 3090 4017 3570 4641 4050 5265 4530 5889 2620 3406 3100 4030 3580 4654 4060 5278 4540 5902 2630 3419 3110 4043 3590 4667 4070 5291 4550 5915 2640 3432 3120 4056 3600 4680 4080 5304 4560 5928 2650 3445 3130 4069 3610 4693 4090 5317 4570 5941 2660 3458 3140 4082 3620 4706 4100 5330 4580 5954 2670 3471 3150 4095 3630 4719 4110 5343 4590 5967 2680 3484 3160 4108 3640 4732 4120 5356 4600 5980 2690 3497 3170 4121 3650 4745 4130 5369 4610 5993 2700 3510 3180 4134 3660 4758 4140 5382 4620 6006 2710 3523 3190 4147 3670 4771 4150 5395 4630 6019 2720 3536 3200 4160 3680 4784 4160 5408 4640 6032 2730 3549 3210 4173 3690 4797 4170 5421 4650 6045 2740 3562 3220 4186 3700 4810 4180 5434 4660 6058 2750 3575 3230 4199 3710 4823 4190 5447 4670 6071 2760 3588 3240 4212 3720 4836 4200 5460 4680 6084 2770 3601 3250 4225 3730 4849 4210 5473 4690 6097 2780 3614 3260 4238 3740 4862 4220 5486 4700 6110 2790 3627 3270 4251 3750 4875 4230 5499 4710 6123 2800 3640 3280 4264 3760 4888 4240 5512 4720 6136 2810 3653 3290 4277 3770 4901 4250 5525 4730 6149 2820 3666 3300 4290 3780 4914 4260 5538 4740 6162 2830 3679 3310 4303 3790 4927 4270 5551 4750 6175

MRP Rs. UV in Rs. MRP Rs. UV in Rs. MRP Rs. UV in Rs. 4760 6188 5240 6812 5720 7436 4770 6201 5250 6825 5730 7449 4780 6214 5260 6838 5740 7462 4790 6227 5270 6851 5750 7475 4800 6240 5280 6864 5760 7488 4810 6253 5290 6877 5770 7501 4820 6266 5300 6890 5780 7514 4830 6279 5310 6903 5790 7527 4840 6292 5320 6916 5800 7540 4850 6305 5330 6929 5810 7553 4860 6318 5340 6942 5820 7566 4870 6331 5350 6955 5830 7579 4880 6344 5360 6968 5840 7592 4890 6357 5370 6981 5850 7605 4900 6370 5380 6994 5860 7618 4910 6383 5390 7007 5870 7631 4920 6396 5400 7020 5880 7644 4930 6409 5410 7033 5890 7657 4940 6422 5420 7046 5900 7670 4950 6435 5430 7059 5910 7683 4960 6448 5440 7072 5920 7696 4970 6461 5450 7085 5930 7709 4980 6474 5460 7098 5940 7722 4990 6487 5470 7111 5950 7735 5000 6500 5480 7124 5960 7748 5010 6513 5490 7137 5970 7761 5020 6526 5500 7150 5980 7774 5030 6539 5510 7163 5990 7787 5040 6552 5520 7176 6000 7800 5050 6565 5530 7189 5060 6578 5540 7202 5070 6591 5550 7215 5080 6604 5560 7228 5090 6617 5570 7241 5100 6630 5580 7254 5110 6643 5590 7267 5120 6656 5600 7280 5130 6669 5610 7293 5140 6682 5620 7306 5150 6695 5630 7319 5160 6708 5640 7332 5170 6721 5650 7345 5180 6734 5660 7358 5190 6747 5670 7371 5200 6760 5680 7384 5210 6773 5690 7397 5220 6786 5700 7410 5230 6799 5710 7423

SPECIAL TARIF VOUCHERS IN CDMA SERVICES Voice STVs for Prepaid CDMA Name of the STV MRP in Rs. Validity STD STD ALL @ 49 13 90 days 0.49 0.49 0.49 0.49 one paise per sec 15 90 days 1ps/sec 1.2ps/sec 1ps/sec 1.2ps/sec @ 10ps/min 101 30 days 0.10 0.45 0.10 0.45 @ 25 40 90 days 0.25 0.40 0.25 0.40 @ 1ps/2sec 45 90 days 1ps/2sec 1ps/sec 1ps/2sec 1ps/sec Unlimited / STD 21 1 day Free 0.45 Free 0.45 131 7 days Free 0.45 Free 0.45 241 15 days Free 0.45 Free 0.45 Azadi 210 30 days Free 0.45 0.30 0.45 STD Azadi 410 30 days Free 0.45 Free 0.45 90 days Azadi 501 90 days Free 0.45 0.30 0.45 SMS STVs Particulars MRP in Rs. Validity SMS charges to all Network SMS Pack 31 30 days Rs.0.12/SMS Data STVs Particulars MRP in Rs. Validity Addl. Usage charge 1.5 GB EVDO Data 170 30 days 2.5 GB EVDO Data 285 30 days 6 GB EVDO Data 565 30 days Unlimited EVDO Data 55 1 day Unlimited EVDO Data 251 7 days Unlimited EVDO Data 440 15 days Unlimited EVDO Data 825 30 days Peak Hours 10ps./100 Kb Off Peak Hours 5ps. / 100Kb EVDO STVs can be activated through SMS & CDMA Prepaid WEB. For SMS activation Send STV(space)Amount to 53733. for Eg. To activate 200 STV. Send STV 200 to 53733. Data STVs for Wireless Land Phones(IFWT) & 144Kbps Datacards(NIC) MRP in Rs. Particulars Validity 50 1 GB Free Usage 30 days 150 3.5 GB Free Usage 90 days 85 Data Cutter -Data usage @ 20Ps/MB 90 days 390 Unlimited internet @ 144kbps 30 days

General Gramin 75 ONE INDIA Economy Special Special plus Super Premium Sulabh Plan 600 Plan 1200 Plan 2160 Plan 1000 Plan 1800 CDMA WLL POSTPAID TARIFF DETAILS Now the Porting Charges for Postpaid & Prepaid customers porting into BSNL CDMA Network is waived off. A. Tariff applicable for New Customer: a) Now All Plans available under 2G Postpaid mobile services are available for CDMA/WLL customers. b) The above tariff is applicable subject to technical feasibility.(except few MSCs) c) All the CDMA customers will be provided 1X data service which shall be charged @ 5paise/100KB or unlimited 1X data usage for additional Rs.250/Month, if opted d) The CDMA activation charges of Rs.100 in case of RUIM and Rs.900 in case of IFWT, (if provided by BSNL) will apply. Note: Existing customer have option to switch over to any of the 2G postpaid GSM Plans. To see the plans Click here >>> Now avail Voice SMS facility with following tariff: Sl. No. Particulars Charges i. Sending/Forwarding Voice SMS ii. Retrieval of Voice SMS Rs.0.75/Min for, STD and National Roaming calls. Rs.0.60/Min while in Home LSA and National Roaming. Note: If customer A sends a voice SMS to customer B, the customer A shall be charged as if he has made a voice call to customer B as per applicable voice tariff plan. Vanity Number under Postpaid and Prepaid CDMA Services: Vanity Number Price in Rs. Level 1 2400 Level 2 1600 Level 3 800 Note: Normal tariff for SIM/Activation, Security Deposit (postpaid connection) etc will be charged extra on actual basis. B. Tariff applicable for existing customers/non Feasible areas: Sl. No. Plan Name Applicability Urban Rural Both Both Both Both Both Both Both Rural Urban Urban Rural Urban A. Registration Charges * 500 500 500 500 500 500 500 500 500 500 500 500 500 500 B. Security Deposits ** in Rs. 500 500 500 500 500 500 500 500 500 500 500 500 500 500 +STD 500 500 500 500 500 500 500 500 500 500 500 500 500 500 +STD+ISD 2000 2000 2000 2000 2000 2000 2000 2000 2000 2000 2000 2000 2000 2000 C. Advance payments D. Installation Chaqrges

Sl. No. General Gramin 75 ONE INDIA Economy Special Special plus Super Premium Sulabh Plan 600 Plan 1200 Plan 2160 Plan 1000 Plan 1800 less than 500 lines 300 300 300 300 300 300 300 300 300 300 300 300 300 300 500 lines and above 500 500 500 500 500 500 500 500 500 500 500 500 500 500 E. Billing period/ cycle F. Lump-sum fixed charges (Non refundable - - - - - - - - - 600 1200 2160 1000 1800 G. Vaildity (in months) - 12 12 24 12 12 H. Monthly Fixed charges in Rs. a) Residential Subscribers Plan Name Exch system capacity upto 999 120 NA 180 300 425 975 1450 2450 75 0 0 0 0 0 between 1000 and 29999 120 75 180 300 425 975 1450 2450 75 0 0 0 0 0 between 30000 and 99999 180 NA 180 300 425 975 1450 2450 99 0 0 0 0 0 100000 lines and above 180 NA 180 300 425 975 1450 2450 99 0 0 0 0 0 I. Free calls allowance(in MCU/month) 50 75 50 225 400 1000 1500 3000 0 30 50 50 30 50 J. Unit Call Charges in Rs. First 300 MCU 1 1 1 1.2 1.1 1 0.9 0.8 1.2 0.8 1 1 1 1 > 300 MCU 1.2 1.2 1 1.2 1.1 1 0.9 0.8 1.2 0.8 1 1 1 1

Pulse in sec. in all Plans General Gramin 75 ONE INDIA Economy Special Special plus Super Premium Sulabh Plan 600 Plan 1200 Plan 2160 Plan 1000 Plan 1800 K. Call Charges (pulse in seconds) i) Call and Intra upto 50 kms Sl.No. Plan Name Fixed to Fixed/WLL (less than 10 digit number) (Own & Other) 180 0.33 0.33 0.33 0.4 0.37 0.33 0.3 0.27 0.4 0.27 0.33 0.33 0.33 0.33 Fixed to Cellular/CDMA (10 digit number) Own 120 0.5 0.5 0.5 0.6 0.55 0.5 0.45 0.4 0.6 0.4 0.5 0.5 0.5 0.5 Fixed to Cellular/CDMA (10 digit number) Other ii) Intra Circle more than 50kms Fixed to Fixed/WLL (less than 10 digit number) (Own & Other) Fixed to Cellular/CDMA (10 digit number) Own 60 1 1 1 1.2 1.1 1 0.9 0.8 1.2 0.8 1 1 1 1 120 0.5 0.5 0.5 0.6 0.55 0.5 0.45 0.4 0.6 0.4 0.5 0.5 0.5 0.5 120 0.5 0.5 0.5 0.6 0.55 0.5 0.45 0.4 0.6 0.4 0.5 0.5 0.5 0.5 Fixed to Cellular/CDMA (10 digit number) Other 60 1 1 1 1.2 1.1 1 0.9 0.8 1.2 0.8 1 1 1 1 iii)inter Circle Fixed to Fixed/WLL (less than 10 digit number) (Own & Other) Fixed to Cellular/CDMA (10 digit number) (Own & Other) 120 0.5 0.5 0.5 0.6 0.55 0.5 0.45 0.4 0.6 0.4 0.5 0.5 0.5 0.5 60 1 1 1 1.2 1.1 1 0.9 0.8 1.2 0.8 1 1 1 1 L. ISD Charges Click Here M. Rebates/Discounts Nil Nil N. O. Interest on Deposits if any Adjustment advance of N/A N/A N/A N/A P. Refunds SD SD Q. Any other charges N/A N/A

General Gramin 75 ONE INDIA Economy Special Special plus Super Premium Sulabh Plan 600 Plan 1200 Plan 2160 Plan 1000 Plan 1800 R. Call to ISP(Pulse s in seconds) Pulse in sec.in all Plans excep t One India Peak 450 8 8 9.6 9.6 8.8 8 7.2 6.4 9.6 6.4 8 8 9.6 9.6 Off-Peak 900 4 4 4.8 4.8 4.4 4 3.6 3.2 4.8 3.2 4 4 4.8 4.8 Peak hours period 0730 to 2230 Off peak hours period 2230 to 0730 S. T.Financial implications per month (in Rs.) after considering service tax Minutes Urban Rural Both Both Both Both Both Both Both Rural Urban Urban Rural Urba n 100 200 78 200 300 425 975 1450 2450 163 77 120 110 117 170 200 254 132 254 300 425 975 1450 2450 228 120 174 164 171 224 300 308 186 308 313 425 975 1450 2450 292 163 228 218 224 278 400 372 250 361 377 425 975 1450 2450 357 206 281 271 278 331 500 437 315 415 441 426 975 1450 2450 421 249 335 325 332 385 1000 759 637 684 764 721 975 1450 2450 744 464 604 594 601 654 2000 1404 1282 1221 1409 1312 1380 1513 2450 1388 894 1141 1131 1138 1191 T. Optional service charges CLIP (per month) Itemised Bill (per month) SMS (per message sent) Change number Cheque dishonour per occasion Reconnection / Reactivation charge SIM Unlocking Call waiting/forwarding/holding Free Free NA NA NA Nil NA As per existing rates Both means Rural and Urban both NA means Not Applicable/Available. Service tax as applicable extra Note:- 1. 1.1 The above Financial Implication has been worked out on minute s basis with following assumptions as under: 1.1 Call Traffic on Landline assumed as under: (% in minutes) LL/WLL*** Cell LL Cell/WLL*** 47.00% 13.00% 0.00% 18.00% Intra Circle 7.00% 4.00% Inter Circle 6.00% 2.00% 0.00% 3.00%

For calculating financial implication service tax @ 12.36% has been considered For calculating bill amount, ISD charges have not been considered The Unit (MCU) rate and free calls has been considered as per Plan selected by the customer. Under Annual/Biennial Plan, Financial implication has been calculated after considering the Lump-sum charges divided by validity of plan. Rural definition as per existing DOT policy will continue. Unit call charges for Trunk calls will remain unchanged but for PCO including /STD/ISD PCO & VPT, separate order has been issued. Service charges for Trunk calls will remain unchanged. There is a separate tariff for NCR region. The fixed monthly charges etc for senior citizen and commercial subscriber will be same as applicable to residential subscribers. The outgoing calls from Sulabh connection are chargeable @ Rs. 1.20/Pulse and through ITC @ Rs.1.00/pulse. With effect from 01.12.2006, fixed monthly charges will not be increased in all such cases where exchange system capacity is going beyond 29999 lines irrespective of rural and urban areas. Replacement of handset when damaged shall be on payment of cost of handset prevailing at the time of replacement. In all cases replacement of battery and other consumable will rest with customer. * Only in cases where the connection is not available across the counter and the customer has to be kept in waiting list. ** The security deposit can be increased in case of higher usage or default in payments, as in case of a wired line connection. # The average rate per min. has been calculated based on the unit rate for calls upto 300 MCU. CDMA MOBILE--- GSM 2G Post paid Tariff Applicable FWT INTERNET USAGE CHARGES WITH SPEED OF 144 Kbpsh All the CDMA customers will be provided 1X data service which shall be charged @ 30paise/minutes or unlimited 1X data usage for additional Rs.250/Month, if opted New Pariwar Plan ( RUIM Based Postpaid CDMA CUG Plan ) Items a) RUIM + Activation Charge Rs.100/- per connection b) Security Deposit ( + STD) c) Fixed Monthly Charges d) Freebies offered per month on Master >>Voice Call >>SMS Tariff Rs.500 for Master Account Level Rs.499 for Master Account Level for 3 connections. FMC for Add on Del Rs.150 per Del Account Level Rs.450 (+ STD) Any Net Rs.100 ( + National) e) Call charges within CUG Free in same Circle f) Other charges As per GSM Postpaid Plan 225 * One bill will be generated for all the connections within the group. * Same tariff will be applicable across all the group members. * Customer can reduce his no. of connections. However at any point of time the connections within the group shall not be less than two. Also there will be no change in the Fixed Monthly Charges of Rs.499.

CDMA DATA Plans (Prepaid) SL No. Particulars NIC EVDO 1 Sales price of data card in Rs.(Incl. of all Taxes) Rs.1099 Rs.1199 2 Speed 144 3.1 Kbps Mbps 3 Activation charges in Rs. Free Free 4 Initial Usage Value in Rs. 299 399 5 Validity in days 30 30 6 Data Usage Charges in Rs./ 100Kb a) Peak Hour (7.00 AM to 11.00 PM) 0.10 0.10 b) Off peak Hour (11.00 PM to 7 AM) 0.05 0.05 7 SUK price in case customer brings his own data card in Rs. ## 250 350 ## - When the customer brings his own data card, SUK price is charged but no free usage is allowed and following plans may be given Kenan Fx - Sub own EVDO & Sub own NIC. Prepaid STVs (Flexi Recharge or SMS) for EVDO Base Plan -EVDO General Plan MRP in Rs. Particulars Validity EVDO 170 1.5 GB EVDO Data 30 days 285 2.5 GB EVDO Data 30 days 565 6 GB EVDO Data 30 days 55 Unlimited EVDO Data 1 day 251 Unlimited EVDO Data 7 days 440 Unlimited EVDO Data 15 days 825 Unlimited EVDO Data 30 days 85 Data Cutter - Data usage @ 20Ps/MB 90 EVDO STVs can be activated through SMS & CDMA Prepaid WEB. For SMS activation Send STV <space> Amount to 53733. for Eg. To activate 200 STV. Send STV 200 to 53733. Data STVs for Wireless Land Phones(IFWT) & 144Kbps Datacards(NIC) MRP in Rs. Particulars Validity 50 1 GB Free Usage 30 150 3.5 GB Free Usage 90 85 Data Cutter - Data usage @ 20Ps/MB 90 390 Unlimited internet @ 144kbps 30 Base Tariff / Additional Usage Charges : 10Ps/100KB ( Only 5Ps/100KB during 11PM to 7 AM) NB : If an EVDO STV is activated within the validity period of another STV. The balance usage if any will be carried forward

Prepaid EVDO Limited Data Plans (Monthly Subscription based Plan) MRP in Rs. 150 500MB EVDO Data 30 days 250 1 GB EVDO Data 30 days 500 2.5 GB EVDO Data 30 days 750 Unlimited EVDO Data 30 days Visit Self-care Portal www.genext.bsnl.co.in/cdmaprepaid Particulars Validity Addl. Usage charge Peak Hours 10ps./100 Kb Off Peak Hours 5ps. / 100Kb Self-care portal helps you to check the status of number, usage details, do plan conversion, activate STVs from your current account balance and add alternate SMS notification and more. CDMA Data Plan (Postpaid) Postpaid CDMA Data Cards SL No. Particulars NIC EVDO 1 Sale price of Data Card in Rs. (Incl. of all tax) Rs.1099 Rs.1199 2 Speed 144 Kbps 3.1 Mbps 3 Activation Charge Rs. 250 Rs. 500 4 Charges applicable for rental a Fixed monthly charge for card Rs.150 Rs.200 b Security deposit (refundable) Rs.1000 Rs.1000 SL No. Fixed Monthly charge in Rs. Monthly Tariff Plan charges Monthly Free Usage in GB Applicability 1 Rs.199 0.5 GB EVDO 2 Rs.299 1 GB EVDO 3 Rs.449 2 GB EVDO 4 Rs.649 5 GB EVDO 5 Rs.750 Unlimited EVDO 6 Rs.250 Unlimited w/o roaming NIC Note: Note:10% discount on FMC & usage for serving /retired BSNL Employees.

CDMA Data Usage through SMS From BSNL Mobile: Initiate SMS to 53733 with the message - AMT <space> MDN number (Either FWT or RUIM MDN) From other operator Mobile: Initiate SMS to 94422 53733 with the message - AMT <space> MDN number (Either FWT or RUIM MDN) Examples: Type AMT <space> 4222937898 (SMS to either 53733 or 9442253733) AMT <space> 9183000199 (SMS to either 53733 or 9442253733) WiMAX Service Plans & Tariff details WiMAX is a unique technology being deployed by BSNL for the first time in India. This technology provides fixed as well as fully mobile high speed broadband connectivity along with roaming feature. It provides users a thrilling Internet browsing experience. Connecting to WiMAX : BSNL offers large variety of Customer Premises Equipments (CPE) including Outdoor, Indoor and USB dongles from which customers can choose as per their application requirements. Indoor: Best suited for Home/Office users. Can be used in moving vehicle also Outdoor: Suitable for remote and rural areas. Can be used upto 15 Km distance (Line of sight) from BTS site. Why should you choose BSNL WiMAX? Internet browsing at lightning speed Data Download/Upload at very high speed upto 7Mbps Superior Performance World s latest wireless broadband technology Very low cost and low starting tariff Wide range of User friendly plans WiMAX Services: High speed broadband connectivity upto 7Mbps Leased Lines VPN Services Web based Video Conferencing

A. Initial Charges at the time of application: Particulars Indoor - CPE Outdoor- CPE CPE Charges for outright purchase Rs. 1500/- * Rs 1500/- * Security Deposit Rs.1000/- Rs.1000/- *Service Tax and other Govt. levies etc. extra CPE charges and WiMAX BB Account Creation Charges will be collected in advance through Demand Note through the local commercial system at the time of application for Prepaid WiMAX BB connection. In case of customer having his/her own CPE, only WiMAX BB Account Creation Charges will be collected in advance through Demand Note through the local commercial system at the time of application for Prepaid WiMAX BB connection. Tariff for Postpaid WiMAX Services Particulars Limited Plans Tariff in Rs. Unlimited Home Plans Unlimited Business Plans Tariff in Rs. WI 220 WI 350 WI 750 HOWI 750 BUWI UL 1999 BUWI UL 3500 BUWI UL 7000 Bandwidth (wherever technically feasible) 512 Kbps to 2Mbps 512 Kbps 1 Mbps 2 Mbps Applicability All Users All Users All Users Home only All Users All Users All Users Single/Multi Users (SU/MU) Activation/Installation charges in Rs. Fixed Monthly Charges (FMC) for service in Rs. Discounted Annual Payment Option in Rs.(11 months FMC) FMC for Indoor & Outdoor CPE by BSNL in Rs. FMC for USB Dongle provided by BSNL in Rs. Free usage per month SU SU SU SU MU MU MU NIL NIL NIL NIL NIL NIL NIL 220 350 750 750 1999 3500 7000 2420 3850 8250 8250 21989 38500 77000 50 50 50 40 40 40 40 40 40 40 30 30 30 30 400 MB 1.0 GB 4.0 GB Unlimited Unlimited Unlimited Unlimited Additional usage charges beyond free limit & upto 5 GB (Rs./MB) 0.30 0.30 0.30 Not Applicable Not Applicable Not Applicable Not Applicable

Additional usage charges beyond free limit & beyond 5 GB (Rs./MB) 0.15 0.15 0.15 Not Applicable Not Applicable Not Applicable Not Applicable Free E-mail IDs/Space (Per E- mail ID) 1/5 MB 1/5 MB 1/5 MB 2/5 MB 4/5 MB 2/5 MB 2/5 MB Static IP Address (On Request) Not Available Not Available Not Available Not Available One One One Security Deposit Minimum Hire Period One month FMC One Month Note: The above rates are exclusive of Service Tax, which will be charged as per prevailing rates. New Postpaid WiMAX Plans (Upfront Payment of FMC) S. No. Particulars HOWI 750-A WiMAX Home User Plans HOWI 750-B WiMAX Business User Plans BUWI UL 1999-A BUWI UL 3500-A BUWI UL 7000-A 1 2 Fixed Monthly Charges (FMC) Free Data Usage per month Rs.750 Rs.750 Rs.1999 Rs.3500 Rs.7000 Unlimited Unlimited Unlimited Unlimited Unlimited 3 No. of months upfront FMC payment 12 Months 24 Months 12 Months 6 Months 6 Months 4 Upfront payment of FMC for the period mentioned in (3) above Rs.7500 Rs.13500 Rs.19990 Rs.21000 Rs.42000 5 Discount on Sale Price of CPE / Dongle in case of Upfront Payment ii) Indoor CPE iii) Outdoor CPE 36% Free 30% Free Free Free Free SPECIAL DISCOUNT SCHEME [in postpaid Wireless Broadband Services (WiMAX)] 10 % Special discount scheme on Rental & Usage for the serving / retired Govt. / PSU employees 20 % Special discount scheme on Rental & Usage for visually impaired persons.

Tariff of VPNoWiMAX for General as well as Enterprise Customers: Particulars VPNoWiMAX B 256 VPNoWiMAX B 512 VPNoWiMAX B 1 Mbps VPNoWiMAX B 2 Mbps Up and Down BW 256 Kbps 512 Kbps 1 Mbps 2 Mbps Fixed Monthly charges in Rs. Annual Payment charges in Rs. Fixed Static IP charges per annum in Rs. ( if required) 3000 5400 8500 12500 30000 54000 85000 125000 1500 1500 1500 1500 Usage Unlimited Unlimited Unlimited Unlimited Provision of free Fixed IP Committed data rate NO NO NO NO Purely on best effort basis Terms and conditions: The VPNoWiMAX for General customers will be treated as an Add On service. Customer should opt for a minimum of Rs.750/- plan. However, customers may opt for higher Business WiMAX Plans also. The customer will be able to access either VPN or internet at a time. All charges are exclusive of Service Tax. Minimum hiring period for VPNoWiMAX One year Roaming charges: - The usage charges specified for home LSA will also be applicable while in roaming.

Value added services of BSNL BSNL LIVE & HELLO TV BSNL Apps BSNL Tunes BSNL Music Service Entertainment Devotional Cell Service Management My forte nexgtv Mobile TV Mobile Radio Dial a TV 3G Portal Live Sharing Video SMS Dial a Video Voice Chat Jokes Trivia Filmy Dunia Shayari Comics Live Arti Religion & Devotional Sports Games Sports News & updates Email on SMS News & Updates Job Health Phone Backup Remote Access to PC VVoBB Service Bharat Berry Finance Share & Stocks Life Style Humshakal Love Marriage & Relationship Cookery Literary Customers can log on to our web: tamilnadu.bsnl.co.in for further details BSNL Live: a WAP Portal which offers one stop shop for all your information, fun and communication. Visit BSNL Live http://bsnllive.net from your mobile and experience the thrill. Mobile TV: 3G TV is a simple 3G based application that allows you to watch over 50 Television channels on your BSNL 3G Mobile handset on 3G network.

BSNL Tunes: Now Greet your caller with a song of your choice. No more 'Tring Tring'. Play greatest hits from Bollywood, Hollywood, Instrumental, Regional songs etc. You can set one common tune for all or customize a tune for specific callers and much more. Express your heart through BSNL Tunes: Choose a song of your choice and set as BSNL Tune of your Mobile. The charges applicable are in two parts. One is Service Subscription charge and another is Song Rental. Subscription charges will be for a specific period i.e. 30 days or as specified for tariff packages. Song rental will be applicable for every song of selection/change and for a specific period i.e. 30 days or as specified for tariff packages. Activation procedures and Tariff for BSNL Tunes: Activation of BSNL Tunes can be done by any of the following ways:- SMS Interactive Voice Response System (IVRS) Mobile Search Song of the Day Copy command Web site. The activation procedure and its tariff details: Description Charges SMS charge in Rs. SMS format Number to which SMS to be sent Activation through SMS Mode: Subscription Rs.30 /30 days 2 / SMS <BT>space<ACT> 56700 Activation Song Activation Rs.12 /30 days 2 / SMS <BT>space<SONG CODE> 56700 56799M-searchvoice Rs.12 /30 days Toll Free <song name or movie name> 56799 Activation through Dial Mode: Dial 56700 Rs.2 /minute Dial and act on voice prompt Subscription Dial 56799 Re.1 /minute Dial and act on voice prompt and Song For Mobile Rental are Search applicable. Song of the Day Dial Mode: Dial 9443000567 Free Dial and act on voice prompt Easy Copy: Press * (star) and then 9 Free Web based activation: Log on to www.tamilnadu.bsnl.co.in To set the ring back tune of your caller (BSNL Numbers) as your BSNL Tune Choose your BSNL tunes through our web site To change the song customer has to send SMS <BT>space<Song Code> to 56700 (Change of song will attract song rental for the song selected) To Deactivate the BSNL Tune Service Dial 56702 and select option. BSNL Name Tune: You can set your Name as Caller Tune and thanks your caller personally. For this, send SMS NT<space><name> e.g.: NT VIJAY to 56799. (VIJAY is the name). The tariff is as applicable for BSNL Tunes. BSNL TUNES INTRODUCED IN CDMA: Activation & De-Activation Procedure & Tariff Activation modes: The BSNL CDMA customers of Tamil Nadu can get their BSNL TUNES Services activated, as of now, through two different Modes, that is (a) by Dialling 56700 and (b) Dialling to the Call Centre -1503.

(a) Activation procedure - by dialling 56700: Dial 56700. Browse through the different categories of songs & get the required BSNL TUNES song activated. (This is an IVRS based Activation Procedure and the IVRS Browsing time will be charged @ Rs.2/Minute) (b) Contact the Call Centre and get activated: Get activated by dialling to the Call Centre (1503). De-activation modes: The BSNL CDMA customers of Tamil Nadu can get their BSNL TUNES Services de-activated, as of now, through two different Modes, that is (a) by dialing 56700 and (b) dialing to the Call Centre -1503. (a) De-activation procedure - by dialling 56700: Dial 56700. Goto Manage option to de-activate. (This is an IVRS based Activation Procedure and the IVRS Browsing time will be charged @ Rs.2/Minute) (b) Contact the nearest CSC and get De-activated: Get De-activated by dialling to the Call Centre (1503). Renewal Three day s in advance to the date of Renewal, Pre-renewal message will be sent to the customer along with deactivation method. If the customer does not de-activate prior to the renewal, it will be automatically renewed and the monthly Subscription & Song Charges will be collected. Tariff: (Monthly Subscription Charge Rs.30) + (Per song Charge Rs.12 per month) (Rs.2/- per minute for the IVRS based Activation & De-activation) WATCH TV CHANNELS, VIDEOS ON THE MOVE: BSNL Live' is a WAP Portal which offers one stop shop for all Customer Information, Entertainment, and Communication related requirements. Through BSNL Live' you can watch LIVE TV (Hello TV) and movies on your mobile, download exciting Videos clips games, songs and personalize your mobile phone with wallpapers and ringtones of your choice. To access BSNLLive visit WAP site http: //bsnllive.net from your mobile phone and experience the thrill. You can also ask for the settings by sending <make> space <model> of your handset to 58355 by SMS e.g. <Nokia> space <N79> to 58355. After you send the SMS you will in response get several settings on your handset viz. bsnllive', bsnlstream' etc. Once you get all the settings, you will have to save them. Out of these several settings the one pertaining to BSNL Live (will appear as 'bsnl live') should be saved as default. In some handsets the word 'Bookmark' is used instead of default. Thereafter whenever you want to access BSNL Live you will have to click on your Web browser in your mobile; the 'BSNL Live' bookmark will be visible to you and clicking on it will lead you to the Welcome page. Hello TV: Hello TV is a Live TV service which offers more than 50 channels on your mobile. This service is available for both 2g and 3g users with compatible handsets. With hello TV you can now watch Live TV on your mobile anywhere anytime. Movies: Movies will be streamed on demand i.e. the content will be played in real time on your mobile from BSNL Live' directly without first getting stored. Videos: Video clips of 3-5 minutes (approx.) on an average are available on demand. You can choose videos and download from the available huge library of content at BSNL Live'. The categories of content varies from astrology, recipes/ cookery, entertainment, cricket to beauty tips/ clips, comics/ animation, Movies and Movie trailers, Music, Multimedia games and wallpapers, and other different tones/tunes. In addition to above more and more categories of video clips will be added to suit every taste and choice. Music - Full track song download: You can download full track audio songs (mp3) of your choice through BSNL Live'.

Games: Various Categories of Games viz. Regular (Simple & premium) and multiplayer branded games are available. You will be able to see only games which are compatible with your handsets. Thus you need not to worry about compatibility of games. At the time of download you will be required to pay charges of games. Access to above services is recommended for 3G Subscribers for better experience but other content viz. Wallpapers, Themes, Screen savers, Ring-tones etc. can be used / downloaded by all the GSM subscribers. YOUR MOBILE IS NOW MOBILE TV Now watch over 60 TV channels on your BSNL Mobile. You can watch your favourite programs on your mobile on the move. Follow the steps given below:- Step: 1 Step: 2 Step: 3 Step: 4 Step: 5 Step: 6 To download BSNL Mobile TV, send SMS. MYTV to 55447 (2G customers) MY3GTV TO 55447 (3G customers) you will receive a message in your inbox. Click on the same and download the application. Get it stored in phone memory. In the main menu, click on the application and open it to see the TV channels logos. Choose the channel you want to watch and click on its icon. You will see the subscription packages available currently. Choose the option that suits you. You will receive a confirmation that your registration has been successful. Now click on the channel and enjoy Mobile-TV. Note: Data Download charges applicable as per plan. You can unsubscribe from this service by sending the following SMS. UNSUBMYTV to 55447 (2G Customers) UNSUB3GMYTV to 55447 (3G customers) UNIFIED MESSAGING ON BSNL MOBILE Voice Mail Service (VMS), FAX Message, E-Mail, E-Mail to Speech (ETS) are the services you can get under UMS. 1. Voice-Mail Using this feature, the voice mail can be send/received to/by other subscribers having this facility. The incoming voice message from the mailbox can be accessed as per following procedure: Conditional divert can be given for the voice calls to the voice-mailbox no. i.e. 17000. Whenever a voicemail is received in voice-mailbox, the subscriber will receive an SMS on his/her cell phone. In order to retrieve messages from the voice-mailbox, dial 17000 from your mobile phone. Press * to skip the introduction part. The message can be retrieved by following the voice menus thereafter. The voice mailbox can be accessed on landline also as per below mentioned procedure: In order to retrieve messages from your voice-mailbox by using landline phone, dial 9417017000 (which is the common access no.) followed by '#', then your own mobile no. and '#'. The system will prompt you for your password. The default password is 1234. Enter your password and follow the voice menus thereafter.

2. FAX-Message This feature will enable the subscriber to send/receive fax message. The fax can be sent/received to/by the subscriber either through BSNL UMN account or using fax machine. The below mentioned procedure is to be adopted while sending or receiving the fax message on fax machine: 1. In order to deposit a FAX message, dial 9417017000 from a FAX machine followed by a '#' and the mobile no. of the person who is the intended recipient of the FAX. A part of the voice menu says " to add a FAX, press 3".Press 3 on your FAX machine and after the system prompts you to, press "START" on your FAX machine. 2. In order to retrieve a FAX message from your voice-mailbox, dial 9417017000 from a FAX machine. Then press '#' followed by your own mobile no. and '#'. The system prompts you for your password. Enter your password. The system tells you that you have so many new messages out of which so many are Voice/FAX/E-Mail messages. When you play a FAX message, first, system will announce the sender s phone number and the time when the sender had deposited that Fax Message. Then the system will announce many option like to backup, to keep or to delete etc, You simply bypass these request by pressing '#', then the system prompts you to press " START " on your FAX machine. 3. E-Mail/SMS/FAX/Voice Message. This feature will enable the subscriber to send/receive E-mail/SMS/Fax/Voice messages. The subscriber has to get BSNL UMN account for this feature. The below mentioned procedure is to be adopted for sending/receiving the email. 1. Dial 1403 from WAP MS to connect to internet-login to the site www.bsnlumn.com (based on your location go to appropriate website i.e. in north www.bsnlumn.com, south www.bsnlums.com, east www.bsnlume.com and in west www.bsnlumw.com ) 2. Logon to your BSNL UMN/S/E/W E-mail Account (using your mobile no. as the user login and1234 as the password which is a default password). To receive e-mail: From WAP cell phone go to inbox then to email and the view details choose body. To send email: For sending E-mail, SMS, FAX and Voice Messages from your UMN/S/E/W account, use the E- mail, SMS, FAX and Voice options as provide d under the Compose Menu. 3. For retrieving: i. Voice messages To Listen/Deposit to your voice messages, the machine must have the multimedia capability. The different kinds of messages e.g. voice messages, FAX messages etc will be listed under the subject heading as soon as you logon to your E-mail account. Click on the voice message and the system will play it directly (if your machine supports the 'sbc' format). If your machine doesn t support the 'sbc' format, first convert the message into the 'wav' format using the icon provided on the right hand side. Then system will prompt you to save that attachment to your hard disk. After saving, click on the wav file and the system will play it. ii. FAX Messages: The FAX message comes as an attachment in the TIFF format. Open the FAX message using an imaging program as for example the IMAGING on the Windows -NT. The first page will just give you the summary of the FAX message i.e. the total no. of pages in the FAX message, the no. from which the FAX message was sent etc. Then you can download the actual FAX message. 4. E-Mail to Speech (ETS): This feature will enable the subscriber to receive the Email on the mobile phone.in order to listen E-mail messages from your voice mailbox, dial the No: 17000 from your mobile phone. Press * to skip the introduction part. The system prompt will say ' to listen E-mail message Press Option '4', thereafter, follow the voice menus. The attachments along with Email cannot be listened from your voice mail box.

General Terms used in mobile services Security Deposit: Security deposit is required for /STD/ISD facility of new connections. It is non-interest bearing & refundable upon surrender subject to clearance of all dues. No security deposit is required for /STD facility from the following categories. BSNL employees Existing BSNL subscribers upon request with conditions Employees of Central/State Government and Central PSUs Bank employees who give ECS mandate from their own bank Central/ State Government & Central PSU's Corporate Customers taking minimum 5 connections in corporate name. LSA: Licensed Service Area is the area within which Mobile Services are provided by Service provider (i.e. BSNL) under the license issued by competent authority. Tamilnadu Circle includes all revenue districts excluding Chennai, Kancheepuram and Tiruvallur districts and including Pondicerry Union Territory. For mobile services are concerned, Tamilnadu Circle and Chennai Telephones Area (Chennai, Kanchipuram & Tiruvallur) are considered as single LSA. Roaming: You can carry your mobile connection beyond your home LSA and use. In such cases, it is said to be that you are on roaming. Roaming service activation is absolutely free. While on roaming outgoing/ incoming call charges are applicable as per tariff plan. Voice/Video Call Charges: : made to numbers within the LSA STD: made beyond the LSA ISD: International calls The calls charges are applicable as per tariff plan & pulse rate. This will be normally for per minute or per second or specific duration. Data Download: 2G customers can download Data through GPRS i.e. Mobile Internet facility. 3G customers can down load data in their mobile or using data cards through 3G Data service at a very high speed. The tariff for data downloads is applicable as per the data plan of you. SMS: Short Message Service is available to send text containing 160 Characters. The spaces between words will be also counted as characters. This may be from a Mobile phone to another mobile phone or one to many or PC to Mobile/Mobiles. /National/International SMS can be sent. The charges are applicable as per tariff plan chosen by you. MMS: Multi-media Messaging Service, through which, you can send and receive messages containing text, audio or video or combination of any or all. The mobile handset shall be combatable for MMS applications. Night Calling: made between 11.00 p.m. and 06.00 a.m. The call charges will depend on the plan chosen by you. Friends & Family: This facility allows you to make Free calls or at reduced call charges to the selected mobile/fixed telephone numbers. The tariff is applicable as per the plan. : It means, own network i.e. BSNL network. : It means other network of Private Operators i.e. other than BSNL. Plan Voucher: To extend the validity and for migration of plans.

Top-up Vouchers: Top-up vouchers are used to extend the usage value. Special Tariff Voucher: It is nothing but to cut your rates of parent plan C-Top-up: Channel top-up is nothing but electronic recharge/top-up facility. Recharge or Top-up can be done through C-top-up for the specified values as preferred by you. Freebies: Freebies are the concessional tariff, free calls/sms/data downloads offered permanently or for limited/specific period or to specific numbers. Validity: SIM Validity It is normally for 7 Days. Within this period you shall activate your connection by using PV. Plan validity The specified period of validity of the Plan chosen by you. Life time validity of plan - Life Time Validity means the License Period of the Operator. The License Period for Cellular Services of BSNL is 20 years w. e. f. 29.02.2000. However, the License is understood to be renewable further on its expiry. (Note: To continue the lifetime plan the recharge conditions specified along with the plan should be fulfilled). Grace Period(s) Grace Period: It is the period within which Recharge or Top-up shall be done by Customer with PV/RC/Top-up as per the requirement of the plan. Grace Period 1 (GP-1): 15 days from the expiry of the validity of the plan. Grace Period II (GP-1I): Additional 165 days from the expiry of the Grace Period (GP-I) of the plan. Note: A. During the grace period, no O/G calls will be allowed except emergency (toll free) & IVR calls. However I/C shall be free during Grace Period I. B. The unutilized balance amount of the previous card can be carried forward in case of renewal within the Grace Period-I, otherwise it shall lapse. C. The SIM number can be re-activated within additional period of 165 days even beyond the grace period of 15 days (GP-I) as per the parent plan. However, in such cases, the account. balance will lapse. D. Free talk value on initiating the SIM is given to all subscribers. BLACKOUT DAYS: As per Telecom Regulatory Authority of India (TRAI) directives, 5 days in a year shall be declared as blackout days. BSNL has declared the following 5 days as black out days. No concessional tariff on voice calls or SMS will be available on those days only. The normal tariff as per plan will be applicable on those days. Blackout days for the Calendar Year 2014 are given below:- 1. New Year 01.01.2014 2. Holi 17.03.2014 3. Pre-Diwali 21.10.2014 4. Diwali 22.10.2014 5. New Years Eve (31st December 2014)

Country ISD CODES AND TARIFF AS ON 01-03-2014 Country code Area code Charges in BSNL N/W (Rs. /Min) Charges in MTNL N/W (Rs. /Min) AFGHANISTAN 93 All 16 16 AFRICAN REPUBLIC 236 all 45 45 ALASKA 1907 all 15 18 ALBANIA 355 All 22 22 ALGERIA 213 all 20 20 ALGERIA MOBILE ORASCOM 213 7,96 22 22 ALGERIA MOBILE WATANIYA 213 5 30 30 ANDORRA 376 All 15 15 ANGOLA 244 All 10 18 ANGUILLA 1264 All 15 18 ANTARCTICA (Aus territory) ANTIGUA & BARBUDA 672 All 90 90 1268 All 15 18 ARGENTINA 54 All 15 15 ARMENIA 374 All 15 15 ARUBA 297 All 15 18 ASCENSION 247 All 100 100 AUSTRALIA 61 All 8 9.2 AUSTRIA 43 8 9.2 Remarks Not allowed for ISD GROUP A - Booster Not allowed for ISD GROUP A - Booster Not allowed for ISD GROUP A - Booster ALLOWED FOR ISD GROUP D - BOOSTER AUSTRIA 43 42 25 25 AUSTRIA 43 810,820 25 25 AZERBAIJAN 994 All 23 23 BAHAMAS 1242 all 15 18 BAHARIN 973 all 12 12 Not allowed for ISD GROUP A - Booster ALLOWED FOR ISD GROUP D - BOOSTER

BANGLADESH 880 all 10 10 BARBADOS 1246 all 15 18 BELARUS 375 All 25 25 BELGIUM 32 All 10 10 BELGIUM 32 235 25 25 BELIZE 501 All 18 18 BENIN 229 All 18 18 BERMEUDA 1441 all 10 18 BHUTAN 975 all 10 10 BOLIVIA 591 all 15 15 BOSNIA & HERZEGO 387 all 45 45 BOTSWANA 267 all 16 18 BRAZIL 55 all 10 10 BRUNEI 673 all 15 15 BULGARIA 359 all 45 45 BURKINA FASO 226 All 25 25 BURUNDI 257 All 35 35 KAMPUCHEA (CAMBODIA) 855 All 15 18 CAMEROON 237 All 20 20 CANARY ISLAND 34 All 15 15 CAPEVERDE 238 all 20 20 CAYMAN ISLAND 1345 all 15 18 CHAD 235 20 20 CHAD MBOILE MILLICOM 235 9 30 30 CHILE FIXED 56 60 60 CHILE FIXED 56 2,9 15 15 CHINA 86 All 12 12 COLOMBIA 57 All 15 15 COMOROS 269 All 45 45 CONGO 242 All 45 45 COOK ISLANDS 682 All 100 100 COSTA RICA 506 All 15 15 CROATIA 385 All 12 12 CUBA 53 All 100 100 CYPRUS 357 All 7 9.2 CZECHO 420 All 15 15 ALLOWED FOR ISD GROUP B - BOOSTER Not allowed for ISD GROUP A - Booster Not allowed for ISD GROUP A - Booster Not allowed for ISD GROUP A - Booster ALLOWED FOR ISD GROUP A - BOOSTER

DEM. REP. CONGO 243 All 25 25 DENMARK 45 All 7 9.2 Diego Garcia 246 All 100 100 DJIBOUTI 253 All 45 45 DOMANICCAN REPUBLIC 1809 All 15 18 DOMINICA 1767 All 15 18 EAST TIMOR 670 All 100 100 ECUADOR 593 All 15 15 EGYPT 20 All 10 18 EL SALVADOR 503 All 15 15 EQUATORIAL GUINEA 240 All 15 18 ERITREA 291 All 20 20 ESTONIA 372 All 45 45 ETHIOPIA 251 All 20 20 FALKLAND ISLANDS 500 All 100 100 FAROE ISLAND 298 All 15 18 FIJI REPUBLIC 679 All 45 45 FINLAND 358 All 7 9.2 FRANCE 33 All 8 9.2 FRENCH GUIANA 594 All 15 15 FRENCH POLYNESIA 689 All 22 22 GABON REPUBLIC 241 All 35 35 GAMBIA 220 All 45 45 GEORGIA 995 All 12 12 GERMANY 49 All 8 9.2 GHANA 233 All 18 18 GIBRALTOR 350 All 45 45 GREECE 30 All 7 9.2 GREENLAND 299 All 45 45 GRENADA 1473 All 15 18 GUADELOPE 590 All 45 45 GUAM 1671 All 10 18 GUATEMALA 502 All 15 15 GUINEA BISSAU 245 All 45 45 GUINEA REPUBLIC 224 All 40 40 Not allowed for ISD GROUP A - Booster Not allowed for ISD GROUP A - Booster ALLOWED FOR ISD GROUP C - BOOSTER ALLOWED FOR ISD GROUP C - BOOSTER Not allowed for ISD GROUP A - Booster Not allowed for ISD GROUP A - Booster

GUYANA REPUBLIC 592 All 20 20 HAITI 509 All 22 22 HAWAII 1808 All 15 18 HONDURAS 504 All 15 15 HONGKONG 852 All 10 10 HUNGARY 36 All 6 9.2 ICELAND 354 All 15 15 INDONESIA 62 All 10 10 Inmar-GRPs 870 All 550 550 IRAN 98 All 12 18 IRAQ 964 All 16 16 IRELAND 353 All 12 12 ISRAEL 972 All 15 15 ITALY 39 All 8 9.2 IVORY COAST (COTE D' IVORIE) 225 All 22 22 JAMAICA 1876 All 15 18 JAPAN 81 All 15 15 JORDAN 962 All 15 15 KAZAKISTAN 731 All 10 18 KAZAKISTAN 732 All 10 18 KAZAKISTAN 7300 All 10 18 KHAZAKISTAN 7 701, 702, 705, 71, 72, 73, 75, 76, 77 12 12 KENYA 254 All 11 18 KIRGHISTAN 996 All 15 15 KIRIBATI 686 All 100 100 KUWAIT 965 All 12 12 LAOS 856 All 15 18 LATVIA FIXED 371 25 25 LATVIA MOBILE 371 2, 68, 85 45 45 LEBANON 961 All 15 15 LESOTHO 266 All 15 18 LIBERIA 231 All 30 30 LIBYA 218 All 30 30 LIECHTENSTEIN 423 All 45 45 Not allowed for ISD GROUP A - Booster ALLOWED FOR ISD GROUP B - BOOSTER ALLOWED FOR ISD GROUP D - BOOSTER Not allowed for ISD GROUP A - Booster ALLOWED FOR ISD GROUP D - BOOSTER

LITHUANIA 370 All 45 45 LUXUMBURG 352 All 15 15 MACAO 853 All 15 18 MACEDONIA 389 All 30 30 MADAGASCAR 261 All 50 50 MADERIA ISLAND 351 All 15 15 MALAWI 265 All 15 18 MALDIVES 960 All 55 55 MALAYSIA 60 All 8 9.2 MALI 223 All 22 22 MALTA 356 All 15 15 MANGOLIA 976 All 15 15 MARIANA ISLAND 1670 All 15 18 MARSHALL ISLANDS FIXED 692 All 18 18 MARTINIQUE 596 All 45 45 MAURITANIA 222 All 45 45 MAURITIUS 230 All 12 18 MAYOTTE 262 269, 639 12 12 MEXICO 52 All 15 15 MICRONESIA 691 All 15 15 MOLDOVA 373 All 20 20 MONACO 377 All 45 45 MONTENEGRO 382 All 45 45 MONTSERRAT 1664 All 15 18 MOROCCO 212 All 30 30 MOZAMBIQUE 258 All 17 18 MYANMAR 95 All 20 20 NAMIBIA 264 All 15 18 NAURU 674 All 100 100 NEPAL 977 All 10 10 NETHERLANDS 31 All 10 10 NETHERLANDS ANTHILLES 599 All 15 15 NEW CALEDONIA 687 All 15 15 NEW ZEALAND 64 All 10 10 NICARAGUA 505 All 18 18 NIGER 227 All 25 25 NIGERIA 234 All 12 18 NIUE ISLAND 683 All 45 45 NORTH KOREA 850 All 45 45 NORWAY 47 All 15 15 OMAN 968 10 10 ALLOWED FOR ISD GROUP B - BOOSTER Not allowed for ISD GROUP A - Booster Not allowed for ISD GROUP A - Booster

OMAN 968 91 to 99 20 20 PAKISTAN 92 All 12 12 PALAU 680 All 45 45 PALESTINE 970 All 45 45 PANAMA 507 All 15 15 PAPUA NEW GUINEA 675 All 100 100 PARAGUAY 595 All 15 15 PERU 51 All 15 15 PHILIPPINES 63 All 13 13 POLAND 48 All 7 9.2 PORTUGAL 351 All 15 15 PUERTO RICO 1787 All 15 18 QATAR 974 All 13 13 REUNION 262 45 45 REUNION 262 262 45 45 REUNION 262 69 45 45 RODRIGUE 230 All 12 18 ROMANIA 40 All 7 9.2 RUSSIA OTHER 7 10 10 Area code 98 and 99 newly added Not allowed for ISD GROUP A - Booster RUSSIA MOBILE 7 33, 57, 90 to 99, 700,707 15 15 RWANDA 250 All 22 22 SOMOA AMERICAN 1684 all 45 45 SAN MARINO 378 All 50 50 SAO TOME AND PRICIPE 239 All 65 65 SAUDI ARABIA 966 All 12 12 Senegal 221 All 35 35 SENEGAL 381 All 25 25 SEYCHELLES 248 All 32 32 SIERRALEONE 232 All 40 40 SINGAPORE 65 All 8 9.2 SLOVAK 421 All 15 15 SLOVENIA 386 All 45 45 Solomon Islands 677 All 75 75 SOLOMON ISLANDS 252 All 45 45 SOUTH AFRICA 27 All 15 15 SOUTH KOREA 82 All 10 10 south SUDAN 211 All 25 25 SPAIN 34 All 15 15 Not allowed for ISD GROUP A - Booster ALLOWED FOR ISD GROUP A - BOOSTER

SRILANKA 94 All 12 12 ST. HELENA 290 All 100 100 ST. KITTS/NAVIS ISLAND 1869 All 15 18 ST. LUCIA 1758 All 15 18 St. Pierre & Miquelon 508 All 25 25 ST. VINCENT & THE GRENADIAN 1784 All 15 18 SUDAN 249 All 15 18 SURINAM 597 All 20 20 SWAZILAND 268 All 15 18 SWEDEN 46 All 7 9.2 SWITZERLAND 41 10 10 SWITZERLAND 41 74 20 28 SWITZERLAND 41 76,77,78,79,86 20 20 Not allowed for ISD GROUP A - Booster Not allowed for ISD GROUP A - Booster Not allowed for ISD GROUP A - Booster SWITZERLAND 41 7599 15 15 SYRIA 963 All 15 15 TAIWAN 886 All 10 18 TAJIKISTAN 992 All 15 15 TANZANIA FIXED 255 All 20 20 THAILAND 66 All 8 9.2 TOGOLESE 228 All 40 40 TOKELAU 690 All 100 100 TONGA 676 All 45 45 TRINIDAD & TOBAGO 1868 All 15 18 TUNISIA 216 All 45 45 TURKEY 90 All 12 12 TURKMENISTAN 993 All 15 15 TURKS & CAICOS ISLANDS 1649 All 15 18 TUVALU 688 All 100 100 UAE 971 All 12 12 UGANDA 256 All 22 22 UK 44 7 9.2 UK alied 4470 25 25 ALLOWED FOR ISD GROUP B - BOOSTER Not allowed for ISD GROUP A - Booster Not allowed for ISD GROUP A - Booster ALLOWED FOR ISD GROUP C - BOOSTER Not allowed for ISD GROUP C - Booster

UK 44 74 to 79 and 84 20 20 Not allowed for ISD GROUP C - Booster UK 44 87 20 20 UKRAINE 380 10 10 UKRAINE 380 68,92,94,63,93 15 15 UKRAINE 380 50,66,91,95,99 15 15 URUGUAY 598 All 15 15 USA & CANADA 1 7 6.3 UZBEKISTAN 998 All 15 15 VANAUTU 678 All 45 45 VENEZUELA 58 All 10 10 VIETNAM 84 All 10 18 VIRGIN ISLAND (BRI) 1284 All 15 18 VIRGIN ISLAND (USA) 1340 All 15 18 WALLIS & FUTUNA 681 All 50 50 WESTERN SAMOA 685 All 45 45 YEMEN 967 All 12 12 ZAMBIA 260 All 10 18 ZAMBIA 260 95,96,97 12 18 ZIMBABWE 263 All 40 40 Rest of the World 100 100 Not allowed for ISD GROUP C- Booster ALLOWED FOR ISD GROUP A - BOOSTER Not allowed for ISD GROUP A - Booster Not allowed for ISD GROUP A - Booster

ப ரத சஞ ச ர ந கம ல ம ட ட ட (A Government of Enterprise) Telecom Consumers Charter of BSNL A. About Us Bharat Sanchar Nigam Ltd was formed on 1st October, 2000. It is having Pan India presence except Delhi and Mumbai and is an integrated Telecommunications Company. It has installed large Quality Telecom Network in the country. The Company is working on improving it, expanding the network and introducing new telecom services. The company has experienced manpower with vast experience in Planning, Installation, commissioning and Maintenance of Switching & Transmission Networks; it has an in house world class ISO 9000 certified Telecom Training Institute. B. Services We Provide BSNL serves its customers as a one stop solution to all telecommunication needs with possibly the largest bouquet of Telecom Services, Wire line, CDMA Mobile, GSM Mobile, Internet, Broadband, Carrier Service, MPLS VPN, VSAT, VoIP services, IN Services etc. The company offers wide ranging & most transparent tariff schemes designed to suite every customer. The services being offered in India barring the cities of Delhi and Mumbai Wire line Telephone New Telephone Connection Shift and Transfer of Telephone Phone Plus Service WLL Mobile CLI Based Internet Services Broadband (DataOne) # Prepaid Broadband # VAS over Broadband o a.hungama portal o b.games on Demand o c.topper Education o # IPTV Service

C. The quality of Service Benchmarks BSNL is committed to provide state of the art uninterrupted Telecom services to the customers and compy with the quality benchmarks as prescribed by TRAI or set forth by itself from time to time. a) Quality of Service benchmarks as admissible to consumers for Basic Services (Wire line) The following benchmarks are prescribed: Serial Number Service Parameter Time limit for service request or redressal of complaint i) Provision of Telephone All cases within seven days(subject to technical feasibility ii) Fault Repair All cases within three days for urban areas and all the cases within five days for rural/hilly areas(subject to technical feasibility iii) Shift of Telephone Within three days iv) Closures Within seven days v) vi) Percentage of Billing Complaints resolved within four weeks Time taken for refund of deposits after closure 100 % Within sixty days after closure b) Quality of service benchmarks as admissible to consumers for mobile services. The following benchmarks are prescribed: Serial Monthly Basis 1 2 3 4 Service Parameter Resolution of billing/charging complaints Period of applying account./waiver/adjustment to customer's Accessibility of call centre/customer care %age of calls answered by the operators (Voice to Voice) Time Limit for service request or redressal of complaint/trai Benchmark 100 % within 4 weeks 100 % within 1 week >=95 % >=90 %

5 6 %age requests for Termination/Closure of service complied Time taken for refund of Deposit after closures 100 % within days 100 % within 60 days c) The benchmarks as admissible to consumers for broadband service is as below Serial i) Service Parameter Service Provisioning / Activation Time Monthly Basis Time Limit for service request or redressal of complaint All cases within fifteen days (subject to technical feasibility) ii) Fault Repair/Restoration Within three days iii) Billing Performance a) Percentage of Billing Complaints resolved b) Time taken for refund of deposits after closure a)all billing complaints to be resolved within four weeks. b)all cases if refund of deposits to be made within sixty days after closure d) & e) Capability Developed and being performed to meet the Benchmarks BSNL strives to provide uninterrupted telecom services to the valuable customers & has a well structured and multilayered Public Grievances Redressal Mechanism. We do have an extensive grass root level Fault Restoration System (FRS) to book the complaints and ensure prompt rectification of any fault. Consumer has only to call Number 198 for booking and no delay restoration of fault. Consumers can use following toll free Consumer Care Numbers for booking their complaints at our Complaint Centres (Call Centres) set up for Basic Telephone Services, Mobile Services, Broadband and other Data Services. For Basic Services including Broadband Services: 1500 or 1800-345-1500 (Toll Free Number) For CDMA & WiMAX Services: 1502 or 1800-180-1502 (Toll Free Number) For GSM Mobile Services: 1503 or 1800-180-1503 (Toll Free Number) For Broadband and Internet Services: 1504 or 1800-345-1504 (Toll Free Number) For Blackberry Services: 1505 or 1800-180-1505

For MPLS and other Data Services: 1800-425-1957 (Toll Free Number) Aforesaid toll free Consumer Care Numbers are also used as General Information Numbers for providing general information to the consumers. Consequent upon the replacement of 2007 Regulations ( Regulations 3 of 2007) by TRAI s new Regulations called the Telecom Consumers Complaint Redressal Regulations, 2012, BSNL has now replaced the three tier Complaint Redressal Mechanism by two tier system by doing away with Nodal Officer. Under these Regulations, every complaint at Complaint Centre (Call Centre) shall be registered by giving Unique Docket Number, which will remain in the system for at least three months. Every Complaint Centre (Call Centre) shall (a) At the time of registering of complaint.. (1) Communicate, through SMS, to the consumer the docket number, date and time of registration of the complaint and the time within which the complaint is likely to be resolved; and (2) Update the system with date and time of registration of the complaint, docket number, the telephone number of the consumer and the time indicated to the consumer for resolution of the complaint; (b) On completion of action on a complaint (i) Communicate to the consumer, through SMS, of Redressal of the complaint along with action taken on the complaint; and (ii) Update the system with details of action taken. (c) Interactive Voice Response System (IVRS), if installed on a Consumer Care Number is operated in the following manners: (i) the first level of the IVRS provides for language selection; (ii) the second level of the IVRS provides for options relating to the broad categories of complaints and service requests; (iii) the third level of the IVRS provides for a sub-menu under complaints and service requests, separately; The sub-menu in the third level also contains option enabling the consumer to speak to a consumer care agent. Grievances/Complaints can also be booked on 12727 (for Circle Office) or 12728 (for SSA Office). This special TOLL FREE SERVICE has been introduced by BSNL for booking Public Grievances. Time limit for Redressal of Complaints or addressing service requests of consumers by Complaint Centres (Call Centres): BSNL shall ensure redressal of complaints and service requests in accordance with the time frame as specified under the Quality of Service regulations issued by the Authority. Where a time limit has not been specified under the Quality of Service regulations issued by the Authority, the complaints and the service requests shall be addressed within a time period not exceeding three days. Appeal to Appellate Authority: If the consumer is not satisfied with the redressal of his complaint by the Complaint Centre or, if his complaint remains unaddressed or no intimation of redressal of his complaint is received within the period specified, such consumer may prefer an appeal to the Appellate Authority through e-mail or FAX or post on in person within a period of 30 days after expiry of time limit specified for redressal of grievance. Appellate Authority may entertain an appeal even after expiry of said period of 30 days but before three months after expiry of time limit specified for redressal of grievance. Two member Advisory Committee comprised of one member from Consumer Organization registered with the Authority and other member from BSNL has been set up in each Service Area separately to offer an advice on all such appeals preferred to the Appellate Authority.

Contact Detail of Appellate Authority of BSNL Tamilnadu Circle: Name and designation: Ms. R. RADHA, General Manager (NWO CFA) Address: O/o CGM, BSNL, Tamilnadu Circle, No.16, Greams Road, Chennai-6 Telephone: 044-28292939 Fax: 044-28292930 E-Mail: gmo_tn@bsnl.co.in Telephone Adalats: In addition to the above, subscribers whose grievances remained unsettled are invited to make petitions for Redressal of their grievances in Telephone Adalats. SSA (Secondary Switching Area) Level Telephone Adalats are being conducted on bimonthly periodicity and Circle level Telephone Adalats are being conducted once in three months. Customers are asked to give their grievances in writing with all supporting documents within stipulated period to District Complaint Officer (DCO). The concerned office to which the case relates examines the case received by DCO and settles the case. A speaking order settling the case is communicated to the customers. For unsettled cases, a date is fixed for holding the Telephone Adalat. The customers are invited to attend the Telephone Adalat. The Adalat is presided over by General Manager of the area. The concerned officers of the Department are also called to be present in the Adalat. The full details of the case are presented to the presiding officer. The order of the presiding officer is communicated in the Adalat after hearing the arguments from both the parties. Appellate Jurisdiction of Telephone Adalats: Circle level Adalats headed by CGMs can consider the cases of the appeals against the decisions of the Adalats chaired by SSA Heads. Adalats headed by SSA Heads can consider cases of excess billing which have been rejected by them as administrative heads of SSAs. How we Monitor and Evaluate: BSNL has established Web based Complaint Monitoring System to enable the consumers to monitor the status of their complaints. Customers can log in to www.tamilnadu.bsnl.co.in and click on the hyper link BSNL Customer Care Portal for this purpose. BSNL also continues to make available such information to the telephone bills and also publishes once in six months in the newspapers in the manner prescribed as above Any change in the address of the web based complaint monitoring system shall also be intimated to the consumers in the same manner as above.

More efforts have been taken to update the information contained in the e-book. Discrepancy, if any, noticed may be communicated to the above address or over phone/email please.