Level 3 Using collaborative technologies (UCT )

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Level 3 Using collaborative technologies (UCT 7574-309) ITQ (QCF) Assignment guide for Candidates Assignment B www.cityandguilds.com May 2011 Version 1.0

About City & Guilds City & Guilds is the UK s leading provider of vocational qualifications, offering over 500 awards across a wide range of industries, and progressing from entry level to the highest levels of professional achievement. With over 8500 centres in 100 countries, City & Guilds is recognised by employers worldwide for providing qualifications that offer proof of the skills they need to get the job done. City & Guilds Group The City & Guilds Group includes City & Guilds, ILM (the Institute of Leadership & Management) which provides management qualifications, learning materials and membership services, NPTC which offers land-based qualifications and membership services, and HAB (the Hospitality Awarding Body). City & Guilds also manages the Engineering Council Examinations on behalf of the Engineering Council. Equal opportunities City & Guilds fully supports the principle of equal opportunities and we are committed to satisfying this principle in all our activities and published material. A copy of our equal opportunities policy statement is available on the City & Guilds website. Copyright The content of this document is, unless otherwise indicated, The City and Guilds of London Institute 2010 and may not be copied, reproduced or distributed without prior written consent. However, approved City & Guilds centres and learners studying for City & Guilds qualifications may photocopy this document free of charge and/or include a locked PDF version of it on centre intranets on the following conditions: centre staff may copy the material only for the purpose of teaching learners working towards a City & Guilds qualification, or for internal administration purposes learners may copy the material only for their own use when working towards a City & Guilds qualification The Standard Copying Conditions on the City & Guilds website also apply. Please note: National Occupational Standards are not The City and Guilds of London Institute. Please check the conditions upon which they may be copied with the relevant Sector Skills Council. Publications City & Guilds publications are available on the City & Guilds website or from our Publications Sales department at the address below or by telephoning +44 (0)20 7294 2850 or faxing +44 (0)20 7294 3387. Every effort has been made to ensure that the information contained in this publication is true and correct at the time of going to press. However, City & Guilds products and services are subject to continuous development and improvement and the right is reserved to change products and services from time to time. City & Guilds cannot accept liability for loss or damage arising from the use of information in this publication. City & Guilds 1 Giltspur Street London EC1A 9DD T +44 (0)844 543 0000 (Centres) T +44 (0)844 543 0033 (Learners) www.cityandguilds.com learnersupport@cityandguilds.com

Contents Unit 309 Using Collaborative Technologies Level 3 Assignment B Introduction Information for Candidates 2 Candidate instructions 3 Level 3 Assignment A Version 1.0 Using Collaborative Technologies (7574-309) 1

Level 3 Using Collaborative Technologies (7574-309) Assignment B Introduction Information for Candidates About this document This assignment comprises all of the assessment for Level 3 Using Collaborative Technologies (7574-309). Health and safety You are responsible for maintaining the safety of others as well as your own. You are asked to work safely at all times. You will not be allowed to continue with an assignment if you compromise any of the Health and Safety requirements. Time allowance The recommended time allowance for this assignment is two and a half hours. 2 Level 3 Assignment A Version 1.0 Using Collaborative Technologies (7574-309)

Level 3 Using collaborative technologies (7574-309) Candidate instructions Time allowance: two and a half hours The assignment: This assignment is made up of five tasks Task A - Site creation Task B - Initial site content. Task C - Content moderation Task D - Create Guidelines Task E - Manage users Scenario You work for a local engineering company (GG Engineering) that has recently had an extensive change in senior managers. The new management has identified a number of issues that need tackling immediately. You have been asked to set up a private, in house wiki/discussion area to allow staff to comment on all of these issues. It is hoped that the site will help to solve the company s problems Prior to going live there will be an initial set up and test phase which you are now being asked to carry out. It is accepted that the trial will not meet the security levels required. As a result the test phase is to be used to evaluate the proposed site s structure, permissions etc. The site will therefore contain any confidential information. Read all of the instructions carefully and complete the tasks in the order given. Level 3 Assignment A Version 1.0 Using Collaborative Technologies (7574-309) 3

Task A - Site creation 1 Use www.wikispaces.com to create a wiki called gg+<initials>+number 2 Set the site permissions so that only members can edit the pages, and that a member has to be invited to become a member. 3 Create a page called Marketing Edit the page and add a Page History Widget. Use Save with Comment to save the page and add the comment Page created. 4 Create a page called Production. Edit the page and add a Page History Widget. Use Save with Comment to save the page and add the comment Page created. 5 Create a page called Guidelines. Edit the page and add a Page History Widget. Use Save with Comment to save the page and add the comment Page created. 6 Choose a business like theme. NOTE : This must NOT be a Custom theme. 7 With reference to the document Email, invite your assessor to be a member of the site. 8 Create a page called Site Purpose and explain why a wiki/discussion area, rather than some other kind of collaborative approach, is being used. Use Save with Comment to save the page and add a suitable comment. 4 Level 3 Assignment A Version 1.0 Using Collaborative Technologies (7574-309)

Task B Initial site content 1 Edit the Home Page by copying the text between the heading Gaskets and Grommets and the first row of === marks from the source.txt file. Use the Headings style to format the text appropriately. 2 Create the following Internal links at the bottom of the Home page: Guidelines->Guidelines Production -> Production Marketing -> Marketing 3 Use Save with Comment to save the page and add the comment created links for main wiki sections. 4 Edit the Production page by copying the text from below the word Production to the next row of === marks from the source document source.txt. Use the Headings style to format the text appropriately. 5 Use Save with Comment to save the page and add the comment added initial text. 6 Add an external link from the word Lean (end of last line) to www.i-l-m.com so that the page opens in a new window. 7 Use Save with Comment to save the page and add the comment added links to ilm in page. 8 Edit the Marketing page by copying the text from below the word Marketing t to the next row of === marks from the source document source.txt. Use the Headings style to format the text appropriately. 9 Use Save with Comment to save the page and add the comment added initial text. 10 Create a new page called South America. 11 Add a Widget to provide for the mapping of locations etc and embed it in into the South America resolving any problems that may arise. Add a Header of Target markets. 12 Configure the widget that shows South America. Make the map width 650 pixels and height 800 pixels. 13 Edit the Marketing page and add an internal link to the South America page. Level 3 Assignment A Version 1.0 Using Collaborative Technologies (7574-309) 5

14 Use Save with Comment to save the page and add the comment link to South America page. Task C Content moderation. 1 Edit the Guidelines page by creating a Heading called Site Guidelines, using a suitable style Add a set of guidelines to the Guidelines page that covers: user access (groups/permissions) need for confidential in confidence security reasons behind using internal, rather than external, hosting the need for clear labelling of any changes to the wiki pages the need for all content to be de-personalised to promote openness and trust acceptable content. why you need guidelines. 2 Create a further heading entitled Risk Assessment. Apply a suitable Heading Style Create some brief notes covering: access to the wiki by both internal and external agencies data loss backup requirements to ensure continued workflow recommendations to alleviate the risks. 3 Use Save with Comment to save the page and add a suitable comment. 4 Create a new page called Potential Problems. 5 Edit the page and create a Heading of each of the following: personal Identity software Interoperability access (Permissions) issues data loss integration of collaborative technology. 6 Level 3 Assignment A Version 1.0 Using Collaborative Technologies (7574-309)

6 Under each Heading give two examples of the kind of problem that may occur. personal identity software interoperability access (permissions) issues data loss Give two examples of collaborative technology tools and their purpose. Task D - Create Guidelines 1 Edit the Production page by deleting the content of point 5 and replacing it with: Dispatching of orders falls between two processes: Pricing and Production. And we don't know the answer. 2 Use Save with Comment to save the page and add the comment page was moderated due to unprofessional comments. 3 Add a Comments widget to the Production page. 4 Test the Comments page by using the Discussion tab to add a test comment. Task E - Manage users 1 Using Manage wiki>members make your assessor the Organizer. 2 Demote yourself to Member. When you have finished working: Sign each document above your name and label all removable storage media with your name. Hand all paperwork and removable storage media to your assessor. If the assignment is taken over more than one period, all paperwork and removable media must be returned to the test supervisor at the end of each sitting. End of assignment Level 3 Assignment A Version 1.0 Using Collaborative Technologies (7574-309) 7

Published by City & Guilds 1 Giltspur Street London EC1A 9DD T +44 (0)844 543 0000 (Centres) T +44 (0)844 543 0033 (Learners) www.cityandguilds.com City & Guilds is a registered charity established to promote education and training 8 Level 3 Assignment A Version 1.0 Using Collaborative Technologies (7574-309)