PEOPLESOFT ENTERPRISE PORTAL SOLUTION 8.4 USING ORACLE9i ON SUN MICROSYSTEMS SUN FIRE V480 SERVERS

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R EVISION 2.4 PEOPLESOFT ENTERPRISE PORTAL SOLUTION 8.4 USING ORACLE9i ON SUN MICROSYSTEMS SUN FIRE V480 SERVERS As the world s leading provider of application software for the Real-Time Enterprise, PeopleSoft delivers high performance solutions that exceed our customers expectations. Business software must deliver rich functionality with robust performance maintained at volumes representative of customer environments. PeopleSoft benchmarks demonstrate our software s performance characteristics for a range of processing volumes with a specific platform configuration. Customers and prospects can use this information while planning the software, hardware, and network configurations necessary to support their processing volumes. The primary objective of our benchmarking effort is to provide as many data points as possible to support this important decision. Benchmark (English) Référence d'exécution (Français) SUMMARY OF RESULTS Benchmark-Test (Deutsch) Patrón rendimiento (Español) Benchmark (Português) de Standard Data Volume Model Average Response Login 1.73 sec, News 1.51 sec, 1.16 sec Concurrent 3,000 Norme modèle de données temps de réponse Login 1,73 sec, News 1,51 sec, 1,16 sec Concourants 3.000 Utilisateurs Datenbankmodell Standard Antwortzeit Login 1,73 sek, News 1,51 sek, 1,16 sek Gleichzeitige 3.000 Benutzer Volumen Estándar de los datos tiempo de reacción Login 1,73 sec, News 1,51 sec, 1,16 sec Simultáneos 3.000 Utilizadores Volume Padrão dos dados tempo de resposta Login 1,73 sec, News 1,51 sec, 1,16 sec Simultâneos Usuários 3.000 BENCHMARK PROFILE In June 2003, PeopleSoft conducted a benchmark in Pleasanton, CA to measure the online performance of the using Oracle9i 9.2.0.2 on Sun Microsystems Sun Fire V480 servers, running the Solaris 8 Operating Environment (OE). A 16-way Sun Fire 6800 server was used as the Application. Two 4-way Sun Fire V480 servers were used as Web s. The benchmark measured the portal client response times for 1500 and 3000 concurrent users. The standard database composition model represents a medium-sized company profile. The testing was conducted in a controlled environment with no other applications running. The tuning changes, if any, were approved by PeopleSoft Development and are generally available. The goal of this Benchmark was to obtain baseline results and to show application scalability for the PeopleSoft Enterprise 8.4 running PeopleSoft customer self-service applications with Oracle on Sun. The Enterprise Solution is comprised of the Enterprise and Self-Service transactions in s Support product. The figure below illustrates average load/search response times for 1500 and 3000 concurrent users. Average Response Time in seconds with Oracle9i on Sun Fire s 3.0 2.5 2.0 1.5 1.0 0.5 0.0 1,500 3,000 Figure 1: Average Response Times Average Login Average (New s) Average

METHODOLOGY Mercury Interactive s LoadRunner was used as the load driver, simulating concurrent users. It submitted business processes at an average pacing of 12 15 minutes for each concurrent user. PORTAL SELF-SERVICE TRANSACTIONS Login: Sign on with user logon id and password for the Enterprise Solution. Authentication of the user takes place and the default homepage (4 pagelets) is displayed. Mercury Interactive s QuickTest Professional was used to automatically submit transactions and to record the benchmark measurements on the client PC. Measurements were recorded when the user load was attained and the environment reached a steady state. Figure 2 shows this test s 4-tier benchmark configuration. (Browser) 'Client' QuickTest 'Driver' LoadRunner Web s App. Web App. Click on News Link in News Pagelet: User clicks on news link to read the full article. Click on News Link from the News Menu: User clicks on news link to read another article. Sign-out: User logs off the system. DB DB Figure 2: 4-Tier Test Configuration Load times were measured from the time the user clicks a hyperlink or push button until the new HTML page has been rendered. SELF-SERVICE TRANSACTIONS Login: Sign on with user logon id and password for the Enterprise Solution. Authentication of the user takes place and single sign on occurs with the PeopleSoft application. The default homepage (4 pagelets) is displayed. Search on Customer Profile Page: An end user accesses the Customer Profile page in the application and selects a customer profile. The customer profile is displayed. Sign-out: User logs off the system. Process % of Pacing Login 15.42% 12 15 min Home Page Views 15.35% 15 min News Page Views 38.57% 15 min Transactions 15.35% 12 min Sign-out 15.31% 12 15 min Total 100% Table 1: Business Process Mix COPYRIGHT 2003 PeopleSoft, Inc. Page - 2

Table 1 shows the proportions of the business processes used in the measurements of this benchmark. The proportions are intended to simulate a typical user scenario. The pacing for each transaction is also shown. ONLINE PROCESS RESULTS The table below shows average retrieval (load) times, in seconds, for each business process. Business Process 1,500 users 3,000 User Login 1.692 1.731 Click News Article 1 from Home 1.438 1.563 Click News Article 2 from News Menu 1.283 1.464 Click Customer Profile 1.275 1.16 Logout 0.614 0.717 Average Response 1.26 1.33 Approx. Transactions/minute 110 220 Table 2: Business Process Runtimes The database and application servers were processing a total of 220 business processes per minute at the peak load of 3,000 concurrent users. The transaction rate is calculated by dividing the total number of concurrent users by the average pacing rates. The Average Response values show the smooth performance scaling as more users were added. Performance may vary on other hardware and software platforms and with other data composition models. Average CPU Utilization 1500 3000 Database 13% 28% Application 33% 71% Web (s) 36% 36% Database 1% 1% App. 2% 3% Web 4% 7% Table 3: Average CPU Utilization Services 1500 3000 Application Instances 1 2 PSAPPSRV Processes 30 60 Web Instances 6 12 App. Instances 1 1 PSAPPSRV Processes 5 5 Web Instances 1 1 Table 4: Service Distribution DATA COMPOSITION DESCRIPTION The standard database was comprised of information on 50,000 employees in both the and databases. SERVER PERFORMANCE Figure 3 and Table 3 shows the average CPU utilization for each of the servers in this test. with Oracle9i on Sun Fire s Average % CPU Utilization 80% 70% 60% 50% 40% 30% 20% 10% 0% 1,500 3,000 App DB Web s App DB Web Figure 3: Performance COPYRIGHT 2003 PeopleSoft, Inc. All rights reserved. Page - 3

BENCHMARK ENVIRONMENT HARDWARE CONFIGURATION Database (): One Sun Fire V480 was used as the batch and database server. It was equipped with the following: 8 Gigabytes of Memory ~200 Gigabytes of total Disk Space (2 36 + 4 36 GB) 1 Sun StorEdge T3+ Disk Array, each with 1 GB cache 1 Sun Integrated Fibre Channel Disk Controller Database (): One Sun Fire 280R was used as the batch and database server. It was equipped with the following: 2 900 MHz UltraSPARC III Cu processors, each with 8 ~500 Gigabytes of total Disk Space (2 36 + 14 36 GB) 1 Sun StorEdge T3+ Disk Array, each with 1 GB cache 1 Sun Integrated Fibre Channel Disk Controller Application (): One Sun Fire 6800 was used as the application server. It was equipped with the following: 16 1,050 MHz UltraSPARC III Cu processors, each with 8 48 Gigabytes of Memory Web (): One Sun Fire 280R was used as the web server. It was equipped with the following: 2 900 MHz UltraSPARC III Cu processors, each with 8 Load Simulation Driver(s): One Sun Enterprise 4500 was used as the load driver. It was equipped with the following: 8 400 MHz Sun s UltraSPARC II Processors each with 8 Megabytes of Level-2 Cache Load Driver Controller: 1 Toshiba Tecra 9100 workstation was used as a controller. It was equipped with the following: 1,400 Megahertz Pentium III Mobile Processor with 512 kilobytes of Level-2 Cache 1 Gigabyte of Memory Client PC: Dell PowerEdge 6650 workstation with the following: 4 1,500 Megahertz Pentium III Xeon Processors, each with 512 kilobytes of Level-2 Cache 3.5 Gigabytes of Memory Application (): One Sun Fire V480 was used as the application server. It was equipped with the following: Web s (): Two Sun Fire V480s were used as the web servers. They were equipped with the following: COPYRIGHT 2003 PeopleSoft, Inc. Page - 4

SOFTWARE VERSIONS PeopleSoft Enterprise 8.4 PeopleSoft 8.4 PeopleTools 8.43.01 Sun Solaris 8 Operating Environment with update 7 (on the database server, application servers, web servers, and driver) Microsoft Windows 2000 Professional (on the driver controller) Microsoft Windows 2000 Advanced 5.0 Build 2195 (on the client) Oracle9i 9.2.0.2.0 (32-bit) Mercury Interactive's LoadRunner 7.51 w/sp 1 Mercury Interactive s QuickTest Professional 6.0 BEA TUXEDO 6.5 Jolt 1.2 with Rolling Patch 397+ BEA WebLogic 6.1.0 w/sp 4 PeopleSoft Worldwide Headquarters 4460 Hacienda Drive P. O. Box 8018 Pleasanton, California 94588-8618 Tel 925/694-3000 Fax 925/694-3100 Email info@peoplesoft.com World Wide Web http://www.peoplesoft.com PeopleSoft, the PeopleSoft logo, PeopleSoft 8, PeopleTools, PS/nVision, PeopleCode, and PeopleBooks are registered trademarks, and Red Pepper, PeopleTalk, and We work in your world. are trademarks of PeopleSoft, Inc. All other company and product names may be trademarks of their respective owners. C/N 0513-0803 COPYRIGHT 2003 PeopleSoft, Inc. All rights reserved. Page - 5