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Thank you for your interest... We are really pleased you are interested in learning more about working for Claranet. As well as being a leading managed IT services provider, it s important to us that we are a dynamic and progressive employer. We are a technology business, but people are at the heart of everything we do. As a starting point, we ve created this welcome pack to summarise our achievements, values, and how you could fit in. Take a look at the customers we work for and the role you could play to drive forward our ambitious plans for the future. You can also learn more about our commitment to career progression, a company culture that understands the importance of professional, supportive teamwork, and an environment that enables everyone to succeed and achieve more. Of course, not every candidate application is successful and we have many roles that are in high demand. Whatever the outcome, we hope your experience with Claranet is extremely positive. Please get in touch if you have any questions during the application process. Good luck for the future. Sónia Rato Jesus HR Director, Claranet Portugal Page 2
In this pack Claranet: a brief history page 4-5 Claranet today page 6-7 High five! Our key capabilities page 8 The digital mix page 9 A few of our happy customers page 10 The benefits package page 11 Professional development page 12 All aboard! page 13-14 Let s talk page 15 Page 3
Claranet : a brief history (1) Claranet focus Charles Nasser sets up Claranet in the UK to offer easy access to the internet. Web hosting services introduced. Country expansion: Bonjour Claranet France! Guten tag Claranet Deutschland! Hola Claranet España! Business Internet Services grow through the acquisition of Netscalibur. Claranet voted Best ISP on the Planet by Internet Magazine. Country expansion: Hallo Claranet Netherlands! Olá Claranet Portugal! The journey to full Managed IT Service provision gathers pace with Via Networks and Artful coming on board. Now on the menu: - Large managed MPLS wide area networks - High end mission critical hosting solutions Business and technical landscape The early years The internet and World Wide Web starts to open up huge opportunities for consumers and businesses. 44 million users 25 million devices The dawn of ecommerce Every business has a websiteand e-commerce takes off. 413 million users 200 million devices Online becomes a business priority Customer and employee expectations are raised and 24x7web presence and connectivity is now business critical. 1 billion users 750 million devices 1996-1997 1998-2002 2003-2005 Page 4
Claranet : a brief history (2) One of the very few MSPs to hold all four top cloud accreditations: Further business expansion, with the acquisition of Star in the UK, makes Claranet one of the largest mid market providers of integrated hosting and network services in Europe. Now on the menu: - Complex managed application hosting solutions - Unified Communications services Country expansion: Olá Claranet Brasil! Ciao Claranet Italia! Claranet establish Public and Private Cloud Practices through the acquisition of Bashton, Morea and Celingest. 20+ businesses acquired build additional application and data expertise: DevOps, systems integration, business continuity and disaster recovery, open source, e-commerce, e-health, back-up, archiving, hosted desktop and big data. - AWS Premier Consulting Partner - Microsoft Partner - Gold Hosting - Google Cloud Premier Partner - VMware Premier Partner Claranet recognised as a Leader in Gartner s Magic Quadrant for Managed Hybrid Cloud Hosting, Europe, five years in a row (2013-2017). Claranet appear in 1st Gartner Magic Quadrant Public Cloud Infrastructure Managed Service Providers, Worldwide. Dedicated IT Security services are launched to focus on vulnerability and penetration testing. Applications and complexity proliferate The internet becomes mobile. There is now an App for everything! 2 billion users 2.5 billion devices The pressure is on like never before Innovative companies are disrupting traditional business models at pace. Great applications and data analysis is at the heart of their competitive advantage. Businesses and governments now under increased pressure from cyber crime. 3 billion users 6.5 billion devices The journey continues 2006-2012 2013-2017 Page 5
Claranet today Quick facts: Founded in 1996 Next Generation IT managed services provider PT BE UK DE FR IT ES 360M annualised revenues ( 93m in Portugal) 6.000 corporate customers (1.500 in Portugal) BR Operations in 8 countries (PT, UK, ES, FR, DE, NL, IT, BR) ITALY 1.800 staff (500 in Portugal) 24 offices (4 in Portugal) 43 Datacenters in Europe (5 in Portugal) Page 6
Claranet today Accreditations and technical partners Claranet has a reputation for technical innovation and excellence based on the highest industry standards. PREMIER CONSULTING PARTNER MANAGED SERVICE PROVIDER Page 7
High five! Our key capabilities Consulting Public Cloud Applications Security Software Technology Talent Workplace Networks Hosting Page 8
The digital mix The result is a connected services portfolio offering the best environment for critical applications and data. For each customer, we consult, design, build, and manage with a focus on long term continuous improvement: there s rarely a one-size-fits-all solution. YOUR CUSTOMERS MOBILE WEB It s a powerful mix that enables customers to do more, better, faster: to disrupt their markets and do amazing things for their customers. AWS AZURE GOOGLE YOUR DATA CENTRE CLARANET DATA CENTRE PUBLIC CLOUD PSTN HOSTED VOICE PLATFORM YOUR CLARANET NETWORK DISASTER RECOVERY AND BACKUP SECURITY YOUR SITES YOUR MOBILE WORKERS YOUR REMOTE FUNCTIONS/USERS SECURITY YOUR INTERNAL CUSTOMERS Page 9
A few of our happy customers Missguided Pets at Home River island MyOptique Channel 5 UNICEF Page 10
Your benefit package Our staff are our most valuable asset is a phrase that is often overused. But at Claranet, well, our staff really are our most valuable asset. So, here s something for you... Health Our employees can benefit from our health insurance plan and include family (optional). Getting around Lisbon and Carnaxide offices have shower facility so you can use your bike to the office and still be fit to work. Family Several protocols are in place to help you in your free time, in the gym, in hairdresser or massage. We have great discounts! And finally... In every office we hand out free fruit and low cost beverages. Page 11
Learning and development For successful candidates, your job offer is just the start of a journey of continuous improvement. Here are seven examples of the professional development we offer: 1. Professional qualifications ie. ITIL, PRINCE, CIMA, CIPD, BCS certifications 2. Accreditations i.e. AWS, RedHat, Cisco, Office 365, Google, Azure, VMware 3. Internal training, induction and Onboarding training, career path development 4. Online training - we are currently working in a new customised platform for technical training 5. Internal coaching and mentoring
All aboard! In 2016, Claranet celebrated 20 years of success with a cruise around the Med. Page 13
All aboard! After all, everyone needs to let their hair down once in awhile! Page 14
Let s talk... If you have any questions, don t hesitate to contact the HR team who will make this the most positive job application you ve ever made: recrutamento@pt.clara.net