Table of Contents... ii GO AHEAD BRING YOUR OWN DEVICE TO WORK... 1 Requirements... 1 1: Start Using Toggle... 1 Personal... 2 ToggleHub... 2 AT&T Toggle Browser... 2 Downloads... 2 Media... 3 AT&T Toggle Messaging... 3 MobiSystems OfficeSuite Viewer... 3 AT&T Toggle Calendar... 3 AT&T Toggle Email... 4 Apps and Widgets... 6 AT&T Toggle Dialer... 6 AT&T Toggle Contacts... 7 2: AT&T Toggle Preferences... 7 Location Sharing... 7 Changing Your AT&T Toggle PIN (Screen Lock)... 8 Report AT&T Toggle Errors... 8 3: AT&T Mobile Security... 9 4: VPN... 10 5: Browser Proxy... 11 Install Browser Proxy... 11 Enable Browser Proxy... 11 Configure Browser Proxy... 11 Page ii
6: S/MIME... 12 Install Certificates... 12 Import Contact Certificates... 12 S/MIME Email Encryption, and Email Signing... 13 7: Language Support... 14 8: AT&T Toggle Update... 14 9: Uninstall AT&T Toggle... 14 Page iii
Switch between work and play with a few quick taps on your Android phone or tablet. Carry one device loaded with your favorite games and apps as well as your encrypted business email, contacts and calendar. All of this is now possible with AT&T Toggle and your company doesn t mind one bit. AT&T Toggle separates business data by encrypting your business data in the work mode. Before you begin using AT&T Toggle, ensure that you meet the following requirements: You have a compatible Android device, running Android versions 2.3 and 4.0.x 4.3. All Android devices running 3.x and versions below 2.3 are not compatible. You have a Google Account set up on the personal side of the device. You have a stable Wi-Fi or 4G connection. You have infrastructure running Exchange 2007 or 2010, Office 365, IMAP or POP3. You have Exchange Active Sync enabled (if using an Exchange account). Go to the applications menu on your Android phone or tablet and click on the AT&T Toggle application. A prompt for your AT&T Toggle PIN appears. Enter the PIN you created during the installation process. For convenience, you can add the AT&T Toggle application to your device s desktop by pressing and holding the AT&T Toggle icon and dragging it to the device desktop. Figure 1 You will see the following icons (Figure 2) on your AT&T Toggle application home screen. You may see additional applications depending on the applications your administrator has bundled for you. Figure 2 Page 1
The following sections describe the functions behind each of the AT&T Toggle icons: The Personal icon allows you to switch to the personal side of the device at any time from within the business workspace. ToggleHub is an enterprise application store which allows enterprises to roll out their own in-house applications and content. Selecting the ToggleHub icon provides access to business applications and content approved by your Toggle Administrator. You can download applications and other content such as media and documents from ToggleHub onto your Android phone or tablet. The ToggleHub application consists of 3 tabs: Applications All applications that your Toggle Administrator made available to download to your device Media & Documents All media and document files that are made available to you by your Toggle Administrator to download to your device My Content All applications, media and documents that are already downloaded to your device Figure 3 Note: Some applications available in ToggleHub may take you to Google Play to install. Any apps installed this way will not be available within the AT&T Toggle workspace. Instead they will appear on the personal side of your device and will not be managed by AT&T Toggle. The Browser application is a highly secure browser that helps you access websites approved by your Toggle Administrator. If your Toggle Administrator has enabled VPN for your AT&T Toggle workspace, you can access your corporate intranet from this application. When you click on the Download icon from AT&T Toggle Desktop, you will see all the documents and media that your Toggle Administrator has made available to you, as well as any documents you have downloaded from email attachments or from the Browser application. Figure 5 Figure 4 Page 2
The Secure Gallery app displays any image files you have saved or downloaded within the AT&T Toggle workspace. You can save, download and view image files (jpg, png or bmp) from email attachments, ToggleHub or from the Browser app. The Messaging icon takes you to the business message inbox which will store all the text, picture and video messages from your business contacts. To receive messages in the AT&T Toggle workspace, add the business contact to your contacts within AT&T Toggle. Otherwise your messages go to the personal side. Figure 6 The OfficeSuite icon takes you to OfficeSuite Viewer, a document viewer that allows you to open and view common file types (e.g. ppt, pdf, xls). With OfficeSuite installed, you can view email attachments and other documents within the other AT&T Toggle apps. The free OfficeSuite document viewer is available to you as part of your AT&T Toggle Bundle. For more information about OfficeSuite Viewer, please visit: MobiSystems OfficeSuite Website Note: Some functionalities of the OfficeSuite Viewer app (such as cloud storage) are disabled to preserve the integrity of AT&T Toggle. Figure 7 The Calendar app shows the calendar associated with your corporate email address. You can view your calendar by Day (Figure 8), Week (Figure 9), Month or Agenda views. The Calendar app includes Push Updates, Global Address List (GAL)/contact lookup for attendees, Edit Appointments, Delete Appointments, Reminders, Create from Email, Agenda View Supports Due Tasks, and Accept/Decline Meetings. Figure 9 Figure 8 Page 3
AT&T Toggle directly syncs with MS Exchange Server 2007 and 2010, Office 365, IMAP and POP3 accounts. When you click on the Email icon for the first time, the screen prompts you to enter your email address and password (Figure 10). Next, choose the type of account (Exchange/IMAP/POP3) to set up (Figure 11). Figure 11 Figure 10 Page 4
If a popup window in Figure 12 appears, click OK to allow the server to properly configure your account. If Toggle does not have information about your company s email server, the screen in Figure 13 appears. Enter the required information and click Next. Please contact your company s Toggle Administrator if you don t know this information. Figure 12 Note: After initial set-up, you can return to this screen to edit or remove your account by going to: Email Menu->Settings->Your account name The account options screen (Figure 14) appears next. Select appropriate options and click on the Next button. You will be asked to create a name for the account. Enter an appropriate name for the account and click Next. After successful set up, click on the Email icon on the AT&T Toggle desktop to access your work email. Note: Gmail email accounts can be configured in AT&T Toggle using IMAP or POP3 protocols. You must have a Google Apps account to use EAS with Gmail in AT&T Toggle. Note: For more details on how to configure your corporate email within AT&T Toggle, please refer to the Toggle 3.1 Android Installation Guide. AT&T Toggle provides the following email features to provide business professionals with the tools they need to work: Figure 13 Push Mail HTML Mail GAL Search Smart Forward/Reply Search (Local/Remote) Move to Folder Notification Meeting Custom Signatures Custom Notifications Responses Flag for Follow-up Mark as Unread Figure 14 Page 5
The Apps and Widgets icon includes two tabs: The Apps tab where you can view the icons of all the downloaded apps in your AT&T Toggle workspace. You can enter the app by tapping its icon. The Widgets tab where you can add icons and other widgets (such as an easy email view) right onto your AT&T Toggle desktop. To add a widget, drag and drop the desired widget onto your desktop. Figure 15 Figure 16 Figure 17 On Android devices, AT&T Toggle offers a corporate dialer application. The dialer application allows you to make business calls to your corporate contacts. Other features include: Separate corporate / Personal call logs Inbound caller ID matching against contacts Shortcut widget to display number of missed calls Figure 18 Page 6
The Contacts application synchronizes your corporate contacts. The following features are available within this application: Push Updates Create, Edit, Update, Delete contacts Click to call, text, email, or locate address of contact Filter and Sort Add to favorites Quick Search Import from Call Log Sharing contacts via email for Android versions 4.0.x, 4.1, 4.2, and 4.3. Figure 19 2: AT&T Toggle Preferences Edit your AT&T Toggle preferences within the Toggle workspace by clicking on Apps/Widgets > Preferences. These screens let you Enable/Disable Location Sharing, Reset your PIN, and Report Errors. Each of these features is explained in-detail below. You can allow your Toggle Administrator to locate your device by turning on Device Location. From AT&T Toggle workspace, go to Preferences->General. Figure 20 Note: If you check the Device Location option, your Toggle Administrator will be able to locate your device from the Toggle Administrator Portal, regardless of whether your device is operating in the personal side of the device or within the AT&T Toggle workspace. If you have enabled location sharing, AT&T Toggle will remind you every 45 days that your administrator is able to see your device location. Note: You can always turn this feature OFF by un-checking this option in your device settings. Figure 21 Page 7
Change your PIN directly from your device. From the AT&T Toggle workspace go to Preferences->Screen lock -> Configure screen lock -> Enter a numeric PIN to unlock Toggle: Figure 22 Figure 23 Figure 24 Enter your current PIN, then select PIN > Enter a numeric PIN to unlock Toggle. When prompted, enter a new PIN and then re-enter your new PIN. If an unexpected AT&T Toggle Error occurs on your device, you can submit the error logs to AT&T for troubleshooting. From AT&T Toggle workspace, go to Preferences-> General-> Report Errors After you enable this feature, error logs will automatically be sent to AT&T when they occur. No further action is required. You can always turn this feature OFF by un-checking this option from your Android phone or tablet. Figure 25 Page 8
3: AT&T Mobile Security Note: AT&T Mobile Security (AMS) is an optional application. Your Toggle Administrator decides if it should be assigned to you. The AT&T Mobile Security (AMS) client is an Anti-Virus/Anti-Malware (AV/AM) application. The AMS client will scan your entire device (both the personal side and the AT&T Toggle workspace, but not encrypted data) periodically for viruses, malware and suspicious applications. To manually initiate a scan, click on the AT&T Mobile Security app icon on the personal side of the device. The Scan Now screen will display the total number of threats detected (viruses, malware, or suspicious applications). Tap Scan Now to see the 2 scanning options: Quick Scan Full Scan Figure 26 Select an option to initiate the scan. If you select Full Scan a pop-up message warns you that increased battery usage may occur. During the scan you can see the number of files being scanned and the current status. After the scan has completed, if no threats are detected, the Scan Results Green Check screen appears. If you install an application that AMS detects as a threat, you will get a security alert in the notification area of your device. A pop-up message lists the application that was identified as a threat and offers you options to uninstall it or to get more info. Figure 27 If you uninstall the virus/malware/suspicious application, AMS will provide an updated status showing No Alerts." Note: Your Toggle Administrator may be notified if an AMS alert occurs on your device. If you decide not to uninstall the detected virus/malware/suspicious application, your Toggle Administrator may take security actions against your device. These security actions may include disabling Toggle or wiping Toggle from your device. Figure 28 Page 9
The AMS application has pre-configured scan settings, but you can change the scanning schedule as desired. To do so, open the AMS application. In the Scan Now screen click on the device s Menu button, select Settings, select Scan Settings, and then select Automatic Full Device Scan. 4: VPN Your Toggle Administrator may have allowed you to use corporate VPN for your AT&T Toggle workspace. If so, enter your VPN credentials when prompted. Once successfully connected, you can access your corporate intranet from the Toggle Browser application. In addition, all applications shown within the AT&T Toggle workspace will be VPN-enabled. Figure 29 When you are within your AT&T Toggle workspace, a green icon appears in your status bar if your VPN connection is active. A red icon appears if the VPN connection is inactive or failed. Figure 30 Page 10
5: Browser Proxy AT&T Toggle allows users to browse internal and external websites in a highly secure environment. This section covers the following topics: Installing Browser Proxy Enabling Browser Proxy Configuring Browser Proxy You do not need to perform any tasks to install the browser proxy feature; your Toggle Administrator will do this remotely. The ability to configure browser proxy settings is determined by your Toggle Administrator. If this feature is enabled, you will be allowed to enable and disable browser proxy. 1. Open Toggle Browser. 2. Open the browser menu from the upper right corner. (Figure 31) 3. Click Settings. 4. Click Proxy. (Figure 32) 5. Click Enable Proxy. (Figure 32) Figure 31 The ability to configure browser proxy settings is determined by your Toggle Administrator. If this feature is enabled, complete the following steps to use automatic browser proxy settings: 1. Open Toggle Browser. 2. Open the browser menu from the upper right corner. (Figure 31) 3. Click Settings. 4. Click Proxy. (Figure 32) 5. Click Proxy Host. (Figure 33) 6. Enter the credentials supplied by your administrator. (Figure 34) 7. Click Save. Figure 32 Figure 33 Figure 34 Page 11
6: S/MIME AT&T Toggle email allows users to install S/MIME certificates in order to send and receive digitally signed and/or encrypted emails. This section covers the following topics: Install Certificates Importing Contact Certificates S/MIME, Email Encryption, and Email Signing 1. Obtain an S/MIME certificate through your corporate IT Administrator, or through a public certificate provider. 2. Send an email to the device with the certificate attached. 3. Open the email with the attachment on the device where the certificate will be installed. 4. Click on the email attachment to open it. 5. Click Load. 6. Click Import Private Key. 7. Select S/MIME Import Key, and then select Just Once. 8. Enter the password when prompted, and then click OK. Figure 35 Figure 36 Figure 37 Figure 38 Whenever you get a signed email, you get the public key for that person simply by opening the email. You can reply to them with signed or/and encrypted messages using the key imported from the initial email. Page 12
Once a certificate is installed on your device you are able to send signed and/or encrypted emails. Note: When email signing is enabled, all email messages sent are digitally signed. When email encryption is enabled, all email messages are encrypted. Figure 39 Figure 40 Follow these steps to enable signing and encryption for an email: 1. From the email composition screen, select sign. 2. From the email composition screen, select encrypt. Page 13
7: Language Support For Android devices, you can select the language for the Toggle application. To select the language, go to the personal side of the device, select Applications, select Settings, select Language and input, select Language, then select one of the above language choices. The following languages are supported: English (United States and United Kingdom) Spanish (Spain and Mexico) French (France and Canada) German Italian 8: AT&T Toggle Update Figure 41 All updates to the AT&T Toggle workspace are managed by the Google Play Store. When an update is available, you will receive a notification of the update according to your personal Play Store settings. If you have chosen to receive automatic downloads for Apps, you will be automatically prompted to update the AT&T Toggle apps when the update is ready. If you have not opted in for automatic downloads from the Play Store, you will receive a notification in the My Apps -> Installed Updates folder of your Play Store application. Select the Update icon next to AT&T Toggle to upgrade to the latest version. Note: To opt-in to automatic updates from the Play Store, go to the Play Store App-> Settings-> Autoupdate apps and select an option to receive Auto-updates for apps. 9: Uninstall AT&T Toggle Follow these instructions to uninstall AT&T Toggle from your device: 1. Go to Settings-> Security-> Device Administrators and uncheck AT&T Toggle as a Device Admin. 2. The Device administrator screen appears - select Deactivate. 3. A compliance violation screen appears - select Continue. Note: If you do not see this prompt, skip to Step 6 and perform that same action for all Toggle Applications (ToggleMGR, ToggleHub, AMS, etc.) 4. A screen to uninstall the AT&T Toggle applications appears. Select Next and OK at the prompts to uninstall each application. If prompted to deactivate AMS as a device administrator, select Deactivate. 5. Select Next when finished. 6. To completely remove AT&T Toggle from your application desktop, go into Settings-> Applications -> Manage Applications. Select AT&T Toggle from the list and press Uninstall. Page 14
Android and Gmail are trademarks of Google Inc. MobiSystems Office Suite is a registered trademark of Mobile Systems, Inc. Page 15