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Deployment and Installation Workflow, page 1 Install Cisco VXME Components Workflow, page 2 Set up the Hosted Virtual Desktops Workflow, page 3 Download Cisco VXME Client, page 4 Download Cisco VXME Agent, page 4 Cisco VXME Client Installation, page 4 Install Cisco VXME Agent, page 8 Provide Links to the Documentation, page 8 Deployment and Installation Workflow Important Ensure that all component versions are supported and compatible. The Cisco Jabber for Windows version must match the Cisco Virtualization Experience Media Edition for Windows version. For details, see the "System Requirements" section of the release notes document for this release. Read Release Notes for Cisco Virtualization Review the important notes for information about limitations or restrictions that may affect your Experience Media Cisco Virtualization Experience Media Edition for Windows for your deployment. release, available from http://www.cisco.com/ c/en/us/support/collaboration-endpoints/ virtualization-experience-media-edition/ products-release-notes-list.html. Read Requirements. Review the system requirements to confirm that all required hardware and software meet them. Deployment and Installation Guide for Cisco Virtualization Experience Media Edition for Windows Release 11.8 1

Install Cisco VXME Components Workflow Failure to meet all requirements can result in a nonfunctional deployment. Step 7 Step 8 Create and set up the hosted virtual desktops in the data center. Set up and configure the thin clients. Documentation for thin clients is available from the original equipment manufacturer (OEM). Configure the Network. See also, Port Requirements. Set up Users on the Cisco Unified Communications Manager Workflow. Install the Cisco VXME components on the thin clients and the hosted virtual desktop. See Install Cisco VXME Components Workflow, on page 2. Provide Links to the Documentation, on page 8. Ensure that a hosted virtual desktop (HVD) is ready for you to install Cisco Virtualization Experience Media Edition (VXME). Configure important network settings. Add users and devices on the Cisco Unified Communications Manager. Set up users on the Cisco Unified Communications Manager with Unified Communications features, such as Cisco Unified Communications Manager IM and Presence and WebEx integration. After you install all required software on the HVD, you can clone the HVD. Provide users with links to the documentation for their Unified Communications clients. Related Topics Set up the Hosted Virtual Desktops Workflow, on page 3 Install Cisco VXME Components Workflow Important The Cisco Jabber for Windows version must match the Cisco Virtualization Experience Media Edition for Windows version. See the "System Requirements" section of the release notes documentation for your Virtualization Experience Media Edition (VXME) release. Download Cisco VXME Client, on page 4. 2 Deployment and Installation Guide for Cisco Virtualization Experience Media Edition for Windows Release 11.8

Set up the Hosted Virtual Desktops Workflow Download Cisco VXME Agent, on page 4. On the thin client, install Cisco VXME Client. See Cisco VXME Client Installation, on page 4. On the HVD, uninstall any previously installed Cisco VXME Agent and Cisco Unified Communications clients, such as Cisco Jabber, or Cisco UC Integration for Microsoft Lync. On the HVD: Install Cisco VXME Agent, on page 8. On the HVD, install Cisco Jabber. Related Topics Set up the Hosted Virtual Desktops Workflow, on page 3 Deployment and Installation Workflow, on page 1 Set up the Hosted Virtual Desktops Workflow Important Multiple registrations to the Cisco Unified Communications Manager are not supported. To help prevent multiple registrations, we recommend that you create only one hosted virtual desktop (HVD) for each user. Log in to the Microsoft Windows HVD as the new user, with administration rights. Join the HVD to the corporate domain. Set up Citrix or VMware access to the HVDs. Install Cisco VXME Agent on the HVD. Install Cisco Jabber on the HVD. Clone the HVD image. You must have domain administration rights. See the installation guide for your release: http:/ /www.cisco.com/c/en/us/support/ unified-communications/jabber-windows/ products-installation-guides-list.html For best practices for cloning Microsoft Windows HVD images, consult the documentation for your Citrix or VMware product. Deployment and Installation Guide for Cisco Virtualization Experience Media Edition for Windows Release 11.8 3

Download Cisco VXME Client Download Cisco VXME Client Go to the following URL: http://www.cisco.com/cisco/software/navigator.html Select Products > Unified Communications > Unified Communications Applications > Messaging > Virtualization Experience Media Edition > Virtualization Experience Media Edition for Windows. In the navigation tree, select your release. From the list, select the file for your release. Select Download or Add to cart and follow the prompts. Download Cisco VXME Agent Go to the following URL: http://www.cisco.com/cisco/software/navigator.html Select Products > Unified Communications > Unified Communications Applications > Messaging > Virtualization Experience Media Edition > Virtualization Experience Media Edition for Windows. In the navigation tree, select your release. From the list, select the file for your release. Select Download or Add to cart and follow the prompts. Cisco VXME Client Installation Before you install Cisco VXME Client, complete the following tasks: Install and set up the Citrix Receiver or VMware Horizon View Client. Ensure that you are using a supported version of your Citrix or VMware product. For more information, see Release Notes for Cisco Virtualization Experience Media Edition for Windows for your release. Obtain the Cisco VXME Client zip file, and extract the contents. 4 Deployment and Installation Guide for Cisco Virtualization Experience Media Edition for Windows Release 11.8

Run the Microsoft Installer Use one of the following methods to install Cisco VXME Client: Run the Microsoft Installer, on page 5 Use the Command Line, on page 5 Use the Group Policy Editor, on page 6 Run the Microsoft Installer Run the Microsoft Installer (MSI) to install Cisco VXME Client. Before You Begin Install and set up the Citrix Receiver or VMware Horizon View Client. Ensure that you are using a supported version of your Citrix or VMware product. For more information, see Release Notes for Cisco Virtualization Experience Media Edition for Windows for your release. Obtain the Cisco VXME Client zip file, and extract the contents. Double-click the CiscoVXMEClientSetup.msi file. To open the executable file, click OK. If the Open File - Security Warning appears, click Run. Read the EULA and, if you agree, click Accept and Install. http://www.cisco.com/go/eula. To complete the installation, click Finish. Use the Command Line Use the command line to run the Microsoft Installer (MSI). Before You Begin Install and set up the Citrix Receiver or VMware Horizon View Client. Ensure that you are using a supported version of your Citrix or VMware product. For more information, see Release Notes for Cisco Virtualization Experience Media Edition for Windows for your release. Obtain the Cisco VXME Client zip file, and extract the contents. Deployment and Installation Guide for Cisco Virtualization Experience Media Edition for Windows Release 11.8 5

Use the Group Policy Editor Open a command window. Enter the following command: start /wait msiexec.exe /i <path to MSI>\CiscoVXMEClientSetup.msi /quiet. The /quiet switch specifies a silent installation. Use the Group Policy Editor Use the Group Policy Management console to deploy Cisco VXME Client to supported thin clients that are running a supported Microsoft Windows operating system. Important All computers or users to which you plan to deploy Cisco VXME Client must be in the same domain. Before You Begin Install and set up the Citrix Receiver or VMware Horizon View Client. Ensure that you are using a supported version of your Citrix or VMware product. For more information, see Release Notes for Cisco Virtualization Experience Media Edition for Windows for your release. Obtain the Cisco VXME Client zip file, and extract the contents. Use Microsoft Orca to set the language code to 1033. Copy the modified Microsoft Installer (MSI) to a software distribution point for deployment. All computers to which you plan to deploy Cisco VXME Client must be able to access the MSI on the distribution point. Step 7 Step 8 Step 9 0 1 Select Start > Run. At the prompt, enter the following command: GPMC.msc. Right-click on the appropriate domain in the left section. Select Create a GPO in this Domain, and Link it here. In the New GPO window, Name field, enter a name for the group policy object. Leave the default value or select an option from the Source Starter GPO list, and then select OK. The new group policy appears in the list of group policies for the domain. Select the group policy object under the domain in the left section. From the Security Filtering section of the Scope tab, select Add. Specify the computers and users to which you want to deploy Cisco VXME Client. Specify the MSI file. Right-click the group policy object in the left section and then select Edit. 6 Deployment and Installation Guide for Cisco Virtualization Experience Media Edition for Windows Release 11.8

Use the Group Policy Editor The Group Policy Management Editor opens. 2 3 4 5 6 Select Computer Configuration and then select Policies > Software Settings. Right-click Software Installation and then select New > Package. Next to File Name, enter the location of the MSI file. Example: \\server\software_distribution Important Enter the Uniform Naming Convention (UNC) path for the location of the MSI file. If you do not enter the UNC path, Group Policy cannot deploy Cisco VXME Client. Select the MSI file, and then select Open. In the Deploy Software dialog box, select Assigned, and then select OK. Related Topics Set the Language Code, on page 7 Set the Language Code Use Microsoft Orca to set the language code if you plan to use Group Policy to deploy Cisco VXME Client. Microsoft Orca is available as part of the Microsoft Windows SDK for Windows 7 and.net Framework 4 that you can download from the Microsoft website. Before You Begin Ensure that Microsoft Orca is installed. Start Microsoft Orca. Select File > Open. Browse to the location of CiscoVXMEClientSetup.msi. Select CiscoVXMEClientSetup.msi, and then select Open. Select View > Summary Information. Set the Languages field to 1033. Step 7 Select OK. Step 8 Select Tools > Options. Step 9 Select the Database tab. 0 Select Copy embedded streams during 'Save As'. 1 Select Apply, and then select OK. 2 Select File > Save As. 3 Select a location to which to save the modified CiscoVXMEClientSetup.msi file. 4 Specify a name for the modified file, and then select Save. Deployment and Installation Guide for Cisco Virtualization Experience Media Edition for Windows Release 11.8 7

Install Cisco VXME Agent Related Topics Use the Group Policy Editor, on page 6 Install Cisco VXME Agent Install Cisco VXME Agent on the hosted virtual desktops (HVD), before you install Cisco Jabber for Windows. Run the Microsoft Installer (MSI) on the hosted virtual desktop (HVD). Before You Begin Obtain the Cisco VXME Agent zip file, and extract the contents. Double-click the CiscoVXMEAgentSetup.msi file. To open the executable file, click OK. If the Open File - Security Warning appears, click Run. Read the EULA and, if you agree, click Accept and Install. http://www.cisco.com/go/eula. To complete the installation, click Finish. Provide Links to the Documentation Create a Desktop Shortcut Add a desktop shortcut to the user documentation. Users can click the shortcut to access the documentation and to get help. On the Microsoft Windows desktop, right-click and point to New. Select Shortcut. Copy and paste the URL for the end-user documentation into the text box. User Guides: http://www.cisco.com/en/us/products/ps12862/products_user_guide_list.html Select Next. Type a name for the shortcut. Example: 8 Deployment and Installation Guide for Cisco Virtualization Experience Media Edition for Windows Release 11.8

Add a Link to the Citrix Landing Page Documentation/Help for Cisco VXME Select Finish. Add a Link to the Citrix Landing Page You can add a link to the Citrix landing page. Users can click the shortcut to access the documentation and to get help. Note You must be a Desktop Delivery Controller (DDC) administrator. Step 7 Establish a Remote Desktop connection to the server running the Desktop Delivery Controller (DDC). In the navigation tree, under Access, select Citrix Web Interface > XenApp Web Sites > Internal Site. Under Internal Site - Edit Settings, select Web Site Appearance. In the Customize Web Site Appearance - Internal Site window, under Options, select Content. Select the language code (for example, English [en]), and then select Edit. In the Edit Custom Text window, check Footer text (all screens). In the Edit Custom Text window, under Customize Footer Text, enter text to point the user to the online documentation. Step 8 Example: Sample text User Guides: http://www.cisco.com/en/us/products/ps12862/products_user_guide_list.html Select Finish, and then select OK. Add a Link to the VMware Prelogin Banner You can add a link to the VMware prelogin banner. Users can click the shortcut to access the documentation and to get help. Note You must be a VMware Connection Server administrator. Deployment and Installation Guide for Cisco Virtualization Experience Media Edition for Windows Release 11.8 9

Add a Link to the VMware Prelogin Banner Log in to the VMware Connection Server. Select View Configuration - Global Settings. Under the General section, select Edit. Check Display a prelogin message. Enter text to point the user to the online documentation URL. Example: Sample text User Guides: http://www.cisco.com/en/us/products/ps12862/products_user_guide_list.html Select OK. 10 Deployment and Installation Guide for Cisco Virtualization Experience Media Edition for Windows Release 11.8