Installation Procedure Windows 2000 with Internet Explorer 5.x & 6.0 Printer Friendly Version [ PDF 266K ] Before You Begin Before proceeding with the installation of a SOHO 6 appliance, you must have the following: A computer with a 10/100BaseT Ethernet I/O card and a Web browser, such as Internet Explorer. A cable or DSL modem with a 10/100BaseT port or an ISDN router. This is unnecessary if you connect to the Internet using a LAN connection. Two Ethernet network cables with RJ45 connectors. These must not be crossover cables (which are usually red or orange). One cable is furnished with your SOHO 6. A second cable may have been supplied with your modem. If not, you will need to purchase a second Ethernet, RJ45 cable. A functioning Internet connection. If your connection does not work, please contact your ISP (Internet Service Provider). Call your ISP to find out which method they use to issue your network addressing static addresses, DHCP, or PPPoE. You need this information later in the installation process, see Configure the External Network of the SOHO 6. The SOHO 6 6 serial number. Review and record your current TCP/IP settings Before you begin the installation process, connect to the Internet. You need to determine your current TCP/IP settings. 1 Click Start => Run. The Run dialog box appears. 2 Type Command Prompt in the field provided and click OK. The Command Prompt window appears. 3 At the command prompt, type ipconfig/all and then press enter. The computer s TCP/IP configuration appears in the window. Installation Procedures: Windows 2000 with Internet Explorer 5.x & 6.0 1
Before You Begin 4 Enter your current TCP/IP settings in the chart provided below. TCP/IP Settings Chart: TCP/IP Setting Value IP Address Subnet Mask Default Gateway DNS Server(s) Primary Secondary DHCP Enabled Yes No 5 At the command prompt, type exit and then press enter to close the command prompt window. Disable the HTTP proxy setting of your Web browser To configure a SOHO 6 after it is installed, you must access the special configuration pages that reside on the SOHO 6. If the HTTP proxy setting in your browser is enabled, you cannot access these pages, making it impossible to complete the configuration process. 1 Launch Internet Explorer. 2 Click Tools => Internet Options. The Internet Options window appears. Installation Procedures: Windows 2000 with Internet Explorer 5.x & 6.0 2
Before You Begin 3 Click the Connection tab. Click the LAN Settings button. The Local Area Network (LAN) Settings window appears. 4 Enable the Automatically detect settings checkbox. Click OK to close The Local Area Network (LAN) Settings window and OK again to close the Internet Options window. Determine and configure your DHCP status The most common method to distribute IP addresses is to use Dynamic Host Configuration Protocol (DHCP). When you connect your computer to the network, a DHCP server at your ISP automatically assigns it a network IP address. This eliminates the ISP from having to manually assign and manage IP addresses. 1 Click Start => Settings => Control Panel. The Control Panel window appears. 2 Double-click the Network and Dial-up Connections icon and then right-click the Local Area Connection item and select Properties. The Local Area Connection Properties dialog box appears. Installation Procedures: Windows 2000 with Internet Explorer 5.x & 6.0 3
Before You Begin 3 Double-click the Internet Protocol (TCP/IP) component. The Internet Protocol (TCP/IP) Properties dialog box appears. 4 If Obtain an IP Address from a DHCP server is enabled, then your computer is configured for DHCP. If Use the following IP Address is disabled, then your computer is configured for static addressing. Record the DHCP status in the TCP/IP Setting Chart provided above. 5 For the initial installation of your SOHO, your computer must receive its IP addressing from the SOHO via DHCP. Therefore, you must enable the Obtain an IP Address from a DHCP server option. Also enable the Obtain DNS server address automatically option. NOTE On Windows 2000, you must be certain that you have full administrative rights on the computer or you will not be able to change your TCP/IP Properties settings. 6 Click OK to close the Internet Protocol (TCP/IP) Properties dialog box. Click OK again to close the Local Area Connection Properties dialog box. Installation Procedures: Windows 2000 with Internet Explorer 5.x & 6.0 4
Install the SOHO 6 6 appliance Install the SOHO 6 6 appliance Each of the Trusted Network ports (numbered 0-3) is able to connect to a variety of appliances. These include computers, printers, scanners, or other network peripherals. 1 Shut down your computer. If you connect to the Internet using a DSL/cable modem, disconnect the power from this device 2 Disconnect the Ethernet cable that runs from your DSL/cable modem or other Internet connection to your computer and connect it to the WAN port on the SOHO 6 6. 3 Connect one end of the straight-through Ethernet cable supplied with your SOHO 6 6 into any one of the four, numbered, Ethernet ports (labeled 0-3) on the SOHO 6 6. Connect the other end into the Ethernet port of your computer. 4 If you connect to the Internet using a DSL/cable modem, restore the power to this device. When the indicator lights of the modem stop flashing the modem is ready for use. If you connect to the Internet using a LAN connection, ignore this step. 5 Attach the AC adapter to the SOHO 6 6 and connect it to a power source. 6 Restart your computer. Configure the External Network of the SOHO 6 Follow the instructions below to begin configuring the external network of your SOHO 6. Proceed to the specific, IP address assignment method utilized by your system: the DHCP client, Manual Configuration (static addressing), or the PPPoE client. Contact your ISP to determine which method they use to assign your IP address. 1 With your Web browser, go to the System Status page using the Trusted IP address of the SOHO 6. For example, go to: http://192.168.111.1 2 From the navigation bar on the left side, select Network => External. 3 Proceed to the following configuration instructions as appropriate to your system. Installation Procedures: Windows 2000 with Internet Explorer 5.x & 6.0 5
Configure the External Network of the SOHO 6 The DHCP Client Out of the box, the SOHO 6 is configured to obtain its external address information automatically, using DHCP. Therefore, if your ISP assigns you an address using DHCP, the SOHO 6 will obtain all the addressing information it needs when it powers on and attempts to connect to the Internet. No further configuration of the SOHO 6 is required. Your installation is now complete, and you should be able to use your Internet connection. Verify this by accessing the Internet. Manual Configuration If your Internet service only supports static IP addressing, you will need to enter your computer's original static TCP/IP values into the SOHO 6 device manually. 1 From the Configuration Mode drop list, select Manual Configuration. The Manual Configuration page appears. 2 Enter the TCP/IP settings which you copied from your computer when you started the install process. 3 Click the Submit button. Your installation is now complete, and you should be able to use your Internet connection. Verify this by accessing the Internet. The PPPoE Client Many DSL and some cable providers use login programs such as WinPoET and others to control access to their network. Known as PPPoE clients, this software runs on your computer and requires a username and password to be entered before access to the Internet is granted. The SOHO 6 has a built in PPPoE client, which means that it handles all Internet login processing for you. 1 From the Configuration Mode drop list, select PPPoE Client. The PPPoE Client configuration page appears. Installation Procedures: Windows 2000 with Internet Explorer 5.x & 6.0 6
Troubleshooting the Connection 2 Enter the PPPoE login name and password supplied by your ISP. 3 Enable the Automatically restore lost connections checkbox. This enables a constant flow of heartbeat traffic between the SOHO 6 and the PPPoE server. In the event of routine packet loss, this option allows the SOHO 6 to maintain it s PPPoE connection. The SOHO 6 may reboot to recover the PPPoE connection if the heartbeat fails. This provides for a more consistent Internet connection but will be seen as continuous traffic by the ISP and regulated as such. 4 Click the Submit button. Your installation is now complete, and you should be able to use your Internet connection. Verify this by accessing the Internet. Troubleshooting the Connection You can monitor the progress of connection traffic through the SOHO 6 using the Event Log. 1 With your Web browser, go to the System Status page using the Trusted IP address of the SOHO 6. For example, go to: http://192.168.111.1 2 From the navigation bar on the left side, select Logging. Install additional computers To add an additional computer to the Trusted network, verify that it has an Ethernet card installed. Perform the following on each computer installed on the Trusted network: Disable the HTTP proxy setting of your Web browser Enable the computer for DHCP. Shut down and restart the computer. Up to four computers can be plugged directly into the four (numbered 1-4) Ethernet ports of the SOHO 6 unit. A larger number of computers can be accommodated by using one or more 10/100BaseT Ethernet hubs with RJ-45 connectors. Installation Procedures: Windows 2000 with Internet Explorer 5.x & 6.0 7
Register your SOHO 6 and Activate the LiveSecurity Service Register your SOHO 6 and Activate the LiveSecurity Service Once the SOHO 6 is installed and configured, you need to register the unit and activate your bundled LiveSecurity Service subscription. Activation entitles you to receive threat alert notifications, expert security advice, free anti-virus protection, software updates, technical support by web or phone, and access to extensive online help resources and our user forum. You must also activate to retrieve feature keys for any upgrades you have purchased. Be sure that you have the SOHO 6 serial number handy. You will need this during the registration process. To register with the LiveSecurity Service: 1 Using your Web browser, go to: http:\\www.watchguard.com\activate NOTE You must have JavaScript enabled on your browser to be able to activate LiveSecurity Service. If you are a returning customer, log in with your user name and password then choose your product and continue by following the instructions on screen. If you are a new WatchGuard customer, begin by creating a profile, then follow the instructions on screen for activating a product. Please use the table below to record your LiveSecurity Service identification information: Serial Number: LiveSecurity User Name: Password: The SOHO 6 serial number is located on the bottom of the appliance. You create a LiveSecurity Service user name and password when you register your SOHO 6. Please keep this information in a secure place. 2 Installation Procedures: Windows 2000 with Internet Explorer 5.x & 6.0 8