CONCURRENT SESSIONS Wednesday 8:30 10:30 KEMPINSKI HOTEL CORVINUS Erzsébet tér 7-8, Budapest V.

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June 22, 2011 (Wednesday) 55th EOQ Congress CONCURRENT SESSIONS Wednesday 8:30 10:30 KEMPINSKI HOTEL CORVINUS Erzsébet tér 7-8, Budapest V. SALON BANDINI/MARZINO Wednesday 11:00 12.30 16.1. ACCREDITATION AND SUSTAINABILITY Session Chair: Thong Ngee Goh, University of Singapore, Singapore 11.00 The European Accreditation Infrastructure and the Importance of the EA MLA Rózsa Ring, National Accreditation Body, Hungary Ring, Rózsa (Hungary) Educated as a Mathematician and an Economist, she started to work in the Computer Science Research Institute; worked for the occupational health authority in designing and evaluating experiment and developing quality management systems in laboratories; joined the Hungarian Standards Office for participation in the national, European and international standardisation in the fields of mathematical statistics, quality management and conformity assessment and taking part in the establishment of the first accreditation and certification schemes in Hungary in 1988; took an active role in the development of accreditation in Hungary and since its establishment in 1995 she has been the Managing Director of the Hungarian Accreditation Board, the sole Hungarian accreditation body for conformity assessment being a full member of the European and international accreditation co-operations. She serves as an accreditation expert in many EU projects, and she is executive committee member of the European co-operation for Accreditation (EA) since 2006, EA Treasurer since 2009, author/co-author of 10 books and a range of studies on quality.

The European Accreditation Infrastructure and the Importance of the EA MLA Dr. Rózsa Ring Director, Hungarian Accreditation Board (NAT) Treasurer and Executive Committee member of EA 55 th EOQ Congress, Budapest 2011 Introduction Dr. Rózsa R Ring Mathematician, Economist Accreditation from 1988 Director of NAT from 1995 EA Executive Committee member from 2006 EA Treasurer from 2009 EU accreditation expert UN/ECE rapporteur on accreditation 1992-2000 2000 Hungarian representative to the EA-GA, EA-HHC, EA-MAC, FALB, ILAC,, IAF Board member of 2 professional associations Editorial Board member of 2 Journals on Quality Author/co-author of 10 books on quality 150 articles on accreditation 360 0 lectures on accreditation Hungarian Accreditation Board (NAT) www.nat.hu

Contents What is accreditation? The European accreditation infrastructure The EA Multilateral Agreement International recognition Status quo The term accreditation is not copyright and has a wide dictionary meaning: International healthcare accreditation Hospital accreditation Educational accreditation Diplomatic accreditation Accreditation of investors Accreditation of journalists

Accreditation and conformity assessment Accreditation body Conformity assessment body Product (service) Supplier Assess competence Assess conformity Accreditation Third-party attestation related to a conformity assessment body conveying formal demonstration of its competence to carry out specific conformity assessment tasks (ISO/IEC 17011:2004) Standards for accreditation (1) Accreditation Bodies ISO/IEC 17011 Laboratories Inspection Bodies ISO/IEC 17025 ISO/IEC 15189 Testing and Calibration ISO/IEC 17020 Inspection

Standards for accreditation (2) Accreditation Bodies ISO/IEC 17011 Certification Bodies EMAS Verifiers Council Regulation 1221/2010 ISO/IEC 17021 ISO Guide 65 (EN45011) ISO/IEC 17021 ISO/IEC 17024 Eco-Management and Audit Scheme Environmental Management Systems Products Quality Management Systems Persons Contents What is accreditation? The European accreditation infrastructure The EA Multilateral Agreement International recognition

Regulation on accreditation on accreditation and market surveillance effective from 1 January 2010 The European accreditation infrastructure (1) National accreditation bodies (Art. 4, 5, 6, 8) Cross border accreditation (Art. 7) Peer evaluation (Art. 10) Presumption of conformity for national accreditation bodies (Art. 11)

The European accreditation infrastructure (2) European accreditation infrastructure (Art. 13, 14) Agreement with the Commission for the tasks of develop evaluation criteria and procedures for peer evaluation develop sectoral accreditation schemes management of the peer evaluation scheme Origins of EA EA was created in 1997 but its origins extend back further WEMC 1973-1982 WECC 1976-1994 WELAC 1987-1994 EAL 1994-1997 EAC 1991-1997 EA created as a legal entity on 26/06/2000

EA organizational structure EA Advisory Board General Assembly Executive Committee Secretariat Multilateral Agreement Council (MAC) Horizontal Harmonisation Committee Laboratory Committee Inspection Committee Certification Committee Communications & Publications Committee Development of European accreditation EA Development Strategy 2010-2015 Strengthening use of accreditation and the EA MLA as a basis for notification Reinforce the peer evaluation system Reconsider, improve organisation and structure Increase resources Reinforce relations with all stakeholders Reinforce cooperation with AB s of the European Neighbouring Policy (ENP) Reinforce influence in the international accreditation organisations

Contents What is accreditation? The European accreditation infrastructure The EA Multilateral Agreement International recognition EA MLA (1) The EA MLA is an agreement signed between the EA accreditation body members to recognise the equivalence, reliability and therefore acceptance of accredited certifications, inspections, calibration certificates and test reports across Europe. The EA MLA eliminates the need of products or services to be certified in each country where they are sold acting as a "passport for trade.

EA MLA (2) The EA Multilateral Agreement accepts: the equivalence of the operation of the accreditation systems administered by EA MLA signatories; that the certificates and reports issued by organisations accredited by EA MLA signatories are equally reliable. Structure of EA MLA (1) Tier 1: ISO/IEC 17011 Tier 2: accreditation activity (scope) in which the AB has demonstrated competence (like testing, calibration, certification of products, management systems, persons, inspection) Tier 3: generic standards or normative documents used by the AB to assess the CAB technical competence for each accreditation activity (like ISO/IEC 17025, 17020, 17021, 17024, ISO 15189, EN 45011)

Structure of EA MLA (2) Tier 4: sector specific standards or normative documents used in combination with one of the generic standards of tier 3 (like ISO/TS 22003, ISO/IEC 27006 or schemes like WADA) Tier 5: standards or normative documents used by the accredited CAB to deliver an accredited conformity assessment service, like test methods or standards at the laboratories, ISO 9001 or other management systems standards, product specification or standards, national or international schemes or normative documents issued by the regulators. Scopes of EA MLA Accreditation of laboratories Accreditation of certification bodies Testing, calibration medical analysis Certification of poducts Certification of management systems Certification of persons EN ISO/IEC 17025 ISO 15189 EN 45011 (ISO/IEC Guide 65) EN ISO/IEC 17021 EN ISO/IEC 17024 Accreditation of inspection bodies Inspection EN ISO/IEC 17020

Activities of the EA-member ABs (1) Accreditation covered by the EA MLA Testing laboratories Calibration laboratories Inspection bodies Certification bodies for products Certification bodies for persons Certification bodies for management systems (QMS, EMS, OHSAS, FSMS, ISMS) Activities of the EA member ABs (2) Accreditation not covered by EA MLA EMAS verifiers FALB PT providers in progress EU-ETS in progress GHG verifiers RM producers Attestors for public procurement Good Laboratory Practise

EA MLA Signatories 30 Full Member accreditation bodies have signed the EA MLA, out of which 25 have signed for all accreditation activities covered by the EA MLA. Austria Belgium Bulgaria Croatia Czech Rep. Denmark Estonia Finland France Germany Hungary Greece Ireland Italy Latvia Lithuania Luxembourg Malta Netherlands Norway Poland Portugal Romania Slovakia Slovenia Spain Sweden Switzerland Turkey United Kingdom Full details of the scope for MLA Signatories can be found on the EA website Contents What is accreditation? The European accreditation infrastructure The EA Multilateral Agreement International recognition

International accreditation International Laboratory Accreditation Cooperation International Accreditation Forum International recognition (1) ILAC MRA signatories 71 accreditation bodies from 56 economies IAF MLA signatories 49 accreditation bodies from 44 economies

International recognition (2) Inter American Accreditation Cooperation Asia Pacific Laboratory Accreditation Cooperation Pacific Accreditation Cooperation Southern African Development Community Accreditation Finally The international accreditation network is growing as more economies have set up competent national Accreditation Bodies. Since 2003, the number of new established Accreditation Bodies has grown by almost 45% globally. In Europe, all Member States and all candidate countries have established a national Accreditation Body. The number of accredited bodies in Europe has increased significantly in the last five years. Today there are more than 22 500 bodies accredited by EA MLA members, compared to 14 000 in 2004, representing growth of more than 60%. At the international level, there are almost 34 000 accredited laboratories, representing a similar growth rate since 2004.

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