TM LH270/275 Manual
What s in the Box Your LH270 or LH275 Headset 205mAh 3.75v Lithium-Ion Battery Battery Compartment Cover 8.5v AC Adaptor RJ-9 Phone Cord Type A-to-Mini USB Cord
Contents: 1. Product diagrams.............................. 4 2. Setup.................................... 6 2.1 Connecting to a telephone with a headset port................ 6 2.2 Connecting to a telephone without a headset port............... 6 2.3 Connecting a handset lifter.......................... 6 2.4 Connecting an electronic hookswitch (EHS) cable............... 7 2.5 Connecting to a computer USB port...................... 7 2.6 Replacing the earpad............................. 7 3. Operation.................................. 7 3.1 Making and receiving calls.......................... 7 3.2 Making an outgoing call in telephone mode.................. 7 3.3 Receiving an incoming call in telephone mode................ 8 3.4 Making an outgoing call in USB/PC mode................... 8 3.5 Making a call using UniBase Mode...................... 8 3.6 Adjusting the ring volume.......................... 9 3.7 Muting the headset volume.......................... 9 3.8 Headset microphone volume setting..................... 9 3.9 Adjusting headset listening volume...................... 9 3.10 Out of range and reconnection........................ 9 3.11 Battery level indication........................... 10 3.12 Training mode and making a conference call................ 10 3.13 Overview of audio signals.......................... 11 3.14 Registering a new headset to the base................... 11 3.15 Controlling Using with Skype the Automatic for Business Answer.. feature.... for.. calls................ 12 3.16 Controlling the Automatic Answer feature for calls.............. 12 4. Troubleshooting............................. 13 5. Health and safety instructions....................... 13 3
Base Station A. Base station 1. Battery indicator 2. PC Computer button Mode button 3. Telephone (TEL) button Mode button 4. Online indicator 5. USB connector (PC port) 6. Power socket 7. EHS AUX port port 8. Telephone connector ( Tel (TEL port) 9. Handset connector Accessory Selection 10. EHS Selection switchswitch 11. Microphone volume up/down Compatibility 12. Wiring switch switch 1 2 3 4 10 5 11 9 6 7 12 8 42 manual_270-275_v5.indd 4 3/20/2017 1:17:59 PM
Headset C. C. IPN IPN W980 W980 monaural monaural // IPN IPN W985 W985 binaural binaural 1. Incoming volume up/down 1. volume up/down 1. Receive Receive volume up/down 2. Mute 2. 2. Mute Mute 3. HeadsetON/OFF ON/OFF 3. 3. Headset Headset ON/OFF (and Online Indicator) 4. cancelling boom 4. Noise Noise cancelling boom 4. Noise-canceling boom 5. 5. Battery Battery 5. Battery (note label orientation) 6. Battery door 1 5 44 Battery orientation 55 2 3 5544 manual_270-275_v5.indd 5 6 3/20/2017 1:17:59 PM
2. Setup Connect the power adaptor supplied with the product to the base unit. The base power LED will light. NOTE: The Charge first your time headset you use for your 4 hours headset, before it is you recommended use it. that the headset is charged for a minimum of 4 hours before use. 2.1 Connecting to a telephone or with terminal a headset with port a headset port Using the headset included cord connector supplied cord, with connect the product, the TEL connect port on the the TEL back port of the on headset base headset with base the with headset the port headset on your port telephone. your telephone. Use the power adaptor supplied to connect with the the headset product base to to connect a power the outlet. headset base to a power You may socket. need to adjust the compatibility switch located on the bottom of the base You to find may the need correct to adjust setting the for wiring your device. switch that The most is located common on the setting bottom is 1.* of the headset base to find the correct wiring for your device. 2.2 Connecting to a telephone or without terminal a headset without port a headset port Using the headset included cord connector supplied cord, with connect the product, the TEL connect port on the the TEL headset port on base headset base with the with handset the handset port on port your on telephone. your telephone. Connect the telephone handset cord to the handset port on the headset base. Use the power adaptor supplied to connect with the the headset product base to to connect a power the outlet. headset base to a power You may socket. need to adjust the compatibility switch located on the bottom of the base You to find may the need correct to adjust setting the for wiring your device. switch that The most is located common on the setting bottom is 1.* of the headset base to find the correct wiring for your device. 2.3 Connecting to a compatible handset lifter (refer to your supplier) 2.3 Connecting Fit the handset to a lifter compatible to your telephone handset lifter as indicated (refer to your in its supplier) user guide. Connect the handset lifter to the EHS AUX port located on the back of the headset base. Ensure that the Accessory switch is set to RHL. *We d love to help you get set up! Call us at 1-800-432-3738, Mon-Fri 6:00-4:30 Pacific Time 6
2.4 Connecting an electronic hookswitch (EHS) cable Connect the EHS cable to your telephone as indicated in its user guide. 2.4 Connecting the EHS with cable DHSG to the protocols AUX and (refer TEL ports to your on supplier) the back of the headset base. Refer Connect to the user DHSG guide cable for to the your EHS telephone cable for as the indicated correct setting its user of the guide. Accessory selection Connect the switch. DHSG cable to the EHS port located on the back of the headset base. With the handset lifter or EHS DHSG cable connected, you you will will be be able to to answer and end calls using the ON/OFF button located button on located the headset on the while headset, away while from away your from desk. your desk. 2.5 Connecting to a computer USB port Connect the USB cable supplied with the product to the USB port on the back of the headset base and to a an available USB port on on your computer. The computer should automatically recognise recognize the device and install the correct drivers. Wait a few seconds before using the headset. 2.6 Replacing Wearing style the earpad To The remove IPN W9xx the series earpad(s) is available of the LH270 in three or variants: LH275, put your thumb underneath the pad and pull up IPN from W970 the Over-the-ear bottom. To replace the earpad, match the notches at the top, then click the bottom IPN W980 in place. Over-the-head monaural IPN W985 Over-the-head binaural 3. Operation To replace the earplug of the IPN W970: twist the earplug 90 degrees and pull the earplug towards you. 3.1 Making and receiving calls To replace the ear cushion of the IPN W980 or IPN W985: put your thumb on the top of the 3.1.1 3.2 Making an outgoing call in telephone mode speaker and carefully pull the ear cushion at the bottom towards you. Ensure that the TEL button on top of the headset base is selected. Press Lift the the headset s from ON/OFF the base button. to start The the base s call. Online If you are Indicator already LED will wearing will light. light. the headset, If press a handset the headset s lifter or ON/OFF electronic button. hookswitch The base device Online is connected Indicator to LED the will headset light. If base, a the handset line will lifter be or engaged electronic automatically. hookswitch device Otherwise, connected you will need to the to lift headset lift the the headset handset base, of the your of telephone your line will telephone be or seized. activate or activate Otherwise, headset you headset will button also button need your on to telephone. your activate telephone. the headset port via your Dial telephone the number terminal. you re calling. 7 8
telephone your line will telephone be or seized. activate or activate Otherwise, headset you headset will button also button need your on to telephone. your activate telephone. the headset port via your Dial telephone the number terminal. you re calling. After Dial the finishing telephone the call, number press on the the headset telephone ON/OFF terminal button to end the call if you have a After handset finishing lifter the or EHS call, cable. replace Otherwise, headset just on hang the up base the or phone press the manually. ON/OFF button to disconnect. The Online Indicator LED will turn off. 3.1.2 3.3 Receiving an incoming call in telephone mode If there is an incoming call and from the headset telephone base line is connected and the headset to a handset base is lifter connected or electronic to a handset hookswitch lifter or electronic device, the hook TEL switch light and device, headset the TEL light LED will and flash, headset and a ring LED will tone flash, will also be a ring heard tone will the headset. be heard on the headset. Press Lift the the headset s from ON/OFF the base button. to answer The base s the call. Online If you Indicator are already LED wearing will light. the If headset a handset press lifter the or headset s electronic ON/OFF hookswitch button. device The base is connected Online Indicator the headset LED will base, light. the If a handset line will be lifter engaged or electronic automatically. hookswitch Otherwise, device is you connected will need to lift to the lift the the headset handset base, of your of telephone your the line telephone will or be activate seized. or activate Otherwise, headset headset you port will button also your need on telephone. your to activate telephone. the headset port via To your end telephone the call, replace terminal. the headset on the base or press the ON/OFF button. If you do not To end have the an call, EHS replace cable or the a handset headset lifter, on the you base will or need press to the manually headset disconnect ON/OFF button. the line. 3.1.3 3.4 Making an outgoing call in USB/PC mode Ensure that the PC button on the top of the headset base is is selected. Lift the headset from the base, or press the headset s ON/OFF button if if you are already already wearing wearing it and the it, base and the Online base s Indicator Online Indicator LED will light. will light. After finishing your VOIP call, press call, press the ON/OFF the ON/OFF button button to disconnect. to disconnect. The base s The base Online Indicator will LED turn will off. turn off. 3.9 3.5 Making a call using UniBase Mode 9 Your Leitner LH270 or LH275 is equipped with UniBase technology that allows you to conference a call between your office phone and softphone. To activate UniBase mode, start with the base in phone mode with a call on the phone line. Press and hold the PC button for 4 seconds. Both phone and computer mode lights will light up. You can now conference a softphone call with the existing telephone call. To exit UniBase mode, press the phone mode button. Note: all computer sounds will be shared with the conference call. 8
3.2 3.6 Adjusting the ringing volume volume When the headset is ringing to indicate an incoming call, you can adjust the ring volume with the volume control buttons located on the headset. 3.3 3.7 Muting the headset microphone To mute the headset microphone when on a call, press the mute button on the headset. While the headset is in mute mode, a short beep will be heard on the headset every 8 seconds. Press the mute button again to cancel/end release the mute. the mute. 3.4 3.8 Headset transmitting microphone volume setting You can adjust the your transmit speaking volume of by the using headset the two by using buttons the located two buttons the bottom of the located headset on base. the bottom of the headset base. 3.5 3.9 Adjusting headset receive listening volume Use the volume control buttons on the headset to adjust the receive listening volume. of You your will headset. hear You a beep will hear for each a beep volume sound step for up each or down. volume step up or down. 3.6 3.10 Out of range and reconnection You will hear warning a beeps tone in the headset when you walk out of range of the base. If The the headset disconnects will be disconnected due to being from out the of base range, and the call will not be automatically drop. The headset placed will on automatically hold. If you move reconnect back inside when the you range are back of the in base range the and headset the call will automatically be active again. reconnect and the call will be active again. NOTE: If you do not move back inside the base range within 5 minutes the call will be disconnected. NOTE: If you do not move back inside the base range within 5 minutes the call will be disconnected. 9
3.11 3.7 Battery level indication 3.7 3.11 Battery level indication The four LEDs on the top of the headset base indicate the battery level of your headset The battery. four LEDs on the top of the headset base indicate the battery level of your headset battery. Indication Battery level Indication Battery < 20% level One LED on < 20%-40% 20% One Two LEDs LED on on 20%-40% 40%-60% Two Three LEDs LEDs on on 40%-60% 60%-80% 3.8 Three Making Four LEDs LEDs on on a conference call 60%-80% 80%-100% Your Four IPN LEDs DECT on headset allows a80%-100% second and third headset to be temporarily connected to the base so that you can have a three way conference call. 3.8 3.12 Making Setup Training the a mode conference call using and making the call primary a conference headset unit. call Once on the call, place the second IPN DECT headset unit on the base charger. Your Leitner IPN After DECT about LH270 headset one or second, LH275 allows headset the a second headset allows and Online third a second headset Indicator and third LED be headset temporarily of the new to be headset connected temporarily will to connected the base turn so on to that and the you base the can base for have training Online a three Indicator conference way conference LED will calls. flash call. to indicate the headset is registering Setup the call with using the base the primary unit. headset. unit. Once the on the registering call, place has the completed, second IPN headset the DECT base on headset Online the base unit Indicator charger.* on the LED base will charger. stop flashing and After the about additional one second, headset the LED headset s will flash. Online Indicator LED will of turn the on new and headset the base s will turn Once Online on the Indicator and registration the base will flash Online has completed, to indicate Indicator that a LED confirmation the will headset flash to sound is indicate registering will the be heard headset with the on is the base unit. registering primary Once the headset. registering with the base has completed, unit. a confirmation sound will be heard on the Once Repeat primary the the headset. registering steps mentioned has completed, above to the register base Online a third headset. Indicator LED will stop flashing and Lift the additional headset from LED will the flash. base and it will enter talk mode. All three headsets Once Repeat the the are registration steps now above in conference has to completed, register mode. a third a confirmation headset. sound will be heard on the primary headset. NOTE: Repeat The additional the steps headset mentioned will only above remain to registered a third to headset. the base for the duration of the call. After Lift the additional primary headset has from ended the base the call, and the it will unit enter will return talk mode. to its All normal three state. headsets are now in conference mode. *Your The IPN Leitner DECT LH270 headset or also LH275 allows headset you to cannot make conference a with call other between headset your models. normal phone NOTE: The and additional a PC or MAC headset computer. will only To activate remain this registered option to hold the down base for the the PC/USB duration switch of the for four call. seconds. After the Both primary LEDs headset of the PC/USB has ended and the TEL 10 call, buttons the unit will will light. return If one to of its the normal buttons state. is touched again this function will be switched off and the headset will return to the mode of The IPN DECT headset also allows you to make a conference call between your normal
3.13 3.9 Overview of audio signals Action Low battery Nearly out of range Out of range Back in range Receiver volume up/down Mute on Mute off Ringer (EH device) Audio indication 2 rapid beeps (60 sec repeat) 2 beeps 2 pitch tone 4 rapid beeps 1 beep While 2 pitch Mute tone is (8 on sec repeat) Mute 1 beep off/on Multi tone (2 sec repeat) 3.10 Registering a new headset to the base 3.14 3.10 Registering a new headset to the base You can register a new primary headset unit to your LH270 IPN W9xx or LH275 base using base the using following the following procedure: Press and hold the TEL button on the base headset for five base seconds for five to seconds make the to enter base the registration enter registration mode. mode. The TEL The LED TEL will light flash will to flash indicate showing it is now the base in registration in registration mode. mode. Press and hold the mute button on the headset for five seconds to for make the headset the headset to enter the registration mode. The headset will now be registered to the base which will take around 30 seconds. When the registration has completed, the base TEL light LED will stop flashing. NOTE: 3.11 Using The LH280 the LH280 IPN model W9xx for cannot for call call recording register to the LH270 or LH275 base. 11 11
3.15 3.16 Controlling the Automatic Answer feature for calls When you take your LH270 or LH275 off of the base, your call will not be answered by default. If you d like to turn this feature on, simply hold the + and buttons on your headset together for 3 seconds. You ll know this feature is activated when the LED light slowly flashes. To turn this feature back off, follow the same steps again. This time the LED light will quickly flash, letting you know this feature has been turned back off. 12
4. Troubleshooting (For live support call 1-800-432-3738, Mon-Fri 6:00 4:30 Pacific Time) Q. working. I have connected my headset base to my telephone but terminal the headset but is the not headset working. is not A. Make working. sure that the battery has been properly charged. Q. The headset is working but I cannot hear telephone calls correctly. A. Ensure that you have the correct wiring compatibility setting setting by adjusting by adjusting the switch the switch on the on bottom the of bottom the headset of your base. headset base. The most common compatibility is 1. Cisco telephones should be set to 4 when using the headset jack. Q. When the headset s ON/OFF button is pressed, the handset lifter lifts the handset but Q. When the headset s ON/OFF button is pressed, the handset lifter lifts the handset but I cannot hear the call on the headset. A. Ensure that the headset base is connected to the telephone s handset port and not the headset port (if the telephone has one). Health 5. Health and safety and safety instructions instructions Please read the following safety and operational instructions before using your Leitner IPN Headsets LH270 product. or LH275. Please keep these instructions for for your reference. When using this this product, these basic safety precautions and warnings should be followed to reduce the risk of fire, electric shock, injury to persons and damage to property. General Operating, charging and storage temperature is 0 C to 40 C (32 F to 104 F). Warnings CHILDREN. Never allow children to play with the product small parts may be a choking hazard. Plug the AC adaptor into the outlet nearest the equipment that is easily accessible. To reduce the risk of electric shock, explosion or fire, use only the supplied charger or Class 2 AC adaptor to charge the headset. Ensure that the voltage rating (e.g. 120V, 60 Hz) corresponds to the power supply you intend to use. For safety reasons always tie back long hair that might get caught in the headset. 12 13
Do not disassemble the product or AC adaptor as this may expose you to dangerous voltages or other risks. Incorrect reassembly can cause electric shock or fire when the product is subsequently used. Do not insert anything into the product because this may cause damage to the internal components or cause injury to you. Avoid contact with liquids. Do not locate this product near water, for example, near a bathtub, or sink, in a wet basement, or near a swimming pool. Discontinue use of product and if the contact product IPN overheats, Headsets has if the a damaged product overheats, cord or plug, has if a the damaged product cord has or been plug, dropped if the product or damaged, has been or if dropped the product or damaged, has come or into if the contact with product liquids. has come into contact with liquids. This product should never be placed over or near a heat register source and should not be placed in locations which do not have proper ventilation. If you experience a skin skin irritation after using this this product, discontinue use. and Exposure contact to high IPN Headsets. volume sound levels or excessive sound pressure may cause temporary Exposure to or high permanent volume damage sound levels to your or excessive hearing. Although sound pressure there is may no single cause volume setting temporary that or is permanent appropriate damage for everyone, to your you hearing. should Although always use there your is headset no single with volume the volume setting that set at is moderate appropriate levels for everyone, and avoid you prolonged should always exposure use to your high headset volume with sound the volume levels. The set louder at moderate the volume, levels the and less avoid time prolonged is required exposure before your to high hearing volume could sound be levels. affected. The You louder may the experience volume, different the less time sound is required levels when before using your your hearing headset could with be different affected. You devices. may The experience device you different use and sound its settings levels when affect using the level your of headset sound you with different hear. If you devices. experience The device hearing you discomfort, use and its you settings should affect stop the listening level of to sound the device you hear. through If you your experience headset and hearing have discomfort, your hearing you checked should by stop your listening doctor. to the device through To protect your your headset hearing, and some have hearing your hearing experts checked suggest by you: your doctor. To 1. Set protect the volume your hearing, control some in a low hearing position experts before suggest putting you: your headset on your ear 1. Set and the use volume as low volume control in as a possible. low position before putting your headset on your ear 2. Avoid and use turning as low up volume the volume as possible. to block out noisy surroundings. Whenever possible, 2. Avoid use your turning headset up the in a volume quiet environment to block out with noisy low surroundings. background Whenever noise. possible, 3. Limit use your the headset amount in of a time quiet you environment use headsets with at high low background volume levels. noise. 3. 4. Turn Limit the volume amount down of time if the you sound use headsets from the at headset high volume prevents levels. you from hearing 4. Turn people the speaking volume down near you. if the sound from the headset prevents you from hearing people speaking near you. 15 14 15
To avoid the risk of electric shock, explosion, fire or leakage of corrosive or toxic chemicals, please observe the following charging and battery warnings: Charging warnings Use only the charger provided supplied by with IPN your Headsets headset to to charge the the product. Do Do not not use use the charger for any other purpose. Ensure that the voltage rating corresponds to the power supply you intend to use. Charge the headset according to the instructions supplied with the unit. Plug the AC adaptor or charger into an outlet that is near the equipment and will be easily accessible. Never charge the battery where the temperature may fall below 0 C (32 F) or rise above 40 C (104 F). Avoid charging the battery while it is unattended. Headset battery warnings The headset is equipped with a replaceable battery. To reduce the risk of fire or injury to persons read and follow these instructions. Do not dispose attempt of to the open battery in a in fire. a fire. The The battery may may explode. Check your the local laws for for disposal instructions. Do not open or mutilate the battery. There may be corrosive materials which can cause damage to eyes or skin and may be toxic if swallowed. Charge the headset according to the instructions supplied with the headset. RECYCLING: the battery used in your headset must be recycled or disposed of properly. Contact your local recycling center centre for proper disposal of your headset. battery. 15
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