Océ CS9160. Eco Solvent. Low Solvent Ultra. User s Guide. Bio-Lactite

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Transcription:

Océ CS960 Eco Solvent User s Guide Low Solvent Ultra Bio-Lactite

2 AP-40790 Rev 2.0-23/08/20,

COPYRIGHT NOTICE COPYRIGHT 20 Océ-Technologies B.V. All rights reserved. This document may not be reproduced by any means, in whole or in part, without written permission of the copyright owner. This document is furnished to support the Océ CS960 printer series. In consideration of the furnishing of the information contained in this document, the party to whom it is given, assumes its custody and control and agrees to the following: The information herein contained is given in confidence, and any part thereof shall not be copied or reproduced without written consent of Océ-Technologies B.V. This document or the contents herein under no circumstances shall be used in the manufacture or reproduction of the article shown and the delivery of this document shall not constitute any right or license to do so. August 20 Published: Océ-Technologies B.V. St. Urbanusweg 43 Venlo, The Netherlands, P.O. Box 0, NL 5900 MA Venlo 3 AP-40790 Rev 2.0-23/08/20,

IMPORTANT NOTICE For users in Europe This is a Class A product approved for industrial environments. In a domestic environment this product may cause radio interference in which case you may be required to take adequate measures. Change the direction of the receiving antenna or feeder. Trademarks mentioned in this guide Océ, CS960 are registered trademarks or product names of Océ-Technologies B.V. Windows95, Windows98, Windows NT4.0, Windows2000, Windows XP, and MS-DOS are registered trademarks or product names of Microsoft Corporation. Other company and product names may be registered trademarks or product names. The product and the contents of this publication may be changed without prior notification. Océ-Technologies B.V. has made the best efforts to keep this publication free from errors, but if you find any uncertainties or misprints, please call us or the reseller from which you bought this equipment. Océ-Technologies B.V. shall not be liable for any damages or troubles resulting from the use of this equipment or this guide. IMPORTANT NOTICE For users in Europe This is a Class A product approved for industrial environments. In a domestic environment this product may cause radio interference in which case you may be required to take adequate measures. Change the direction of the receiving antenna or feeder. This product is subject to the WEEE regulations. For users in North America This equipment has been tested and found to compliance with the limits for a Class A digital device, pursuant to Part 5 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at own expense. 4 AP-40790 Rev 2.0-23/08/20,

ABOUT THIS GUIDE Purpose and Target Readers This guide explains preparations before use and operation procedures for Océ s Full Colour Inkjet printer CS960 series. This guide is prepared for the owners and operators of this product. Before using this printer, fully understand the contents and directions in this guide. Guide Configuration Section Safety instructions Contents This chapter explains about the printer installation, warning terms which the operator needs to know, caution items and warning labels stuck on the printer main unit. 2 Product overview This chapter explains about the features of the printer along with the names and functions of each part. 3 Installing the unit This chapter explains how to install the printer. 4 Handling the printer This chapter explains how to handle the printer. 5 Periodical Maintenance This chapter explains the step of the maintenance. 6 Troubleshooting This chapter describes possible troubles during the use of this product and countermeasures. Safety instructions through 4 Handling the printer must be read before using the printer. Read 5 Periodical Maintenance through if necessary. 5 AP-40790 Rev 2.0-23/08/20,

6 AP-40790 Rev 2.0-23/08/20,

TABLE OF CONTENTS Regularisation and safety information... 9. Compliance with following regulations... 0.2 Warnings, cautions and notes... 0.3 Managing VOCs....4 Handling inks / cleaning + waste of inks / cleaning... 2.5 Warning labels... 5 2 Product overview... 9 2. Features... 20 2.2 Name of the parts and functions... 2 2.3 Printer mode... 26 3 Basics... 27 3. Installation environment... 28 3.2 Switching the power ON / OFF... 3 3.3 Replacing ink cassettes... 33 3.4 Disposal of waste fluids.... 35 3.5 Transfer and transportation... 36 4 Handling the printer... 4 4. Making the printer ready-to-print... 43 4.2 General info on usable media... 44 4.3 Handling and installing Media... 46 4.4 Test Print... 63 4.5 Adjust print... 68 4.6 Menu setup on the operation panel... 7 4.7 Panel Setup menu... 73 4.8 Operating from the operation panel... 92 5 Periodical Maintenance... 97 5. Done by end user... 98 5.2 Done by Authorized Océ Technician... 3 6 Troubleshooting... 5 6. When you cannot generate graphics in the way you want... 6 6.2 When media is jammed... 20 6.3 Malfunctions and failures... 22 6.4 Error messages... 28 7 AP-40790 Rev 2.0-23/08/20,

8 AP-40790 Rev 2.0-23/08/20,

REGULARISATION AND SAFETY INFORMATION. Compliance with following regulations... 0.2 Warnings, cautions and notes... 0.3 Managing VOCs....3. Instructions for use of an APS....4 Handling inks / cleaning + waste of inks / cleaning... 2.5 Warning labels... 5.5. Handling the operation procedure labels... 5.5.2 Locations and types of warning labels... 5 9 AP-40790 Rev 2.0-23/08/20,

. COMPLIANCE WITH FOLLOWING REGULATIONS The CE marking is a mandatory European marking for certain product groups to indicate conformity with the essential health and safety requirements set out in European Directives. By affixing the CE marking, the manufacturer, his authorized representative, or the person placing the product on the market or putting it into service ensures that the item meets all the essential requirements of all applicable EU directives and that the applicable conformity assessment procedures have been applied. Your product is designed and manufactured with high quality materials and components, which can be recycled and reused. When this crossed-out wheeled bin symbol is attached to a product it means the product is covered by the European Directive 2002/96/EC WEEE regulation. Please inform yourself about the local separate collection system for electrical and electronic products. Please act according to your local rules and do not dispose of your old products with your normal household waste. The correct disposal of your old product will help prevent potential negative consequences for the environment and human health. Caution When performing an installation or an operation of the printer, be sure to follow the directions and warnings mentioned in this book..2 WARNINGS, CAUTIONS AND NOTES The contents of alarm displays included in this User s Guide and warning labels stuck on the main body of the printer are classified into three categories according to the degree of danger. Understand the meaning of the following warning terms and follow the contents (instructions) in this guide. Warnings Important Caution Meaning If ignored, it would lead to dangerous situations where death or serious injury may be caused. If ignored, it would lead to a dangerous situation, causing slight or middle class illness, or damage to the product or parts of the product. Used for a special caution and for information that needs to be emphasized. 0 AP-40790 Rev 2.0-23/08/20,

.3 MANAGING VOCS Ventilation requirements for Océ CS960 using Bio-lactite, Low solvent Ultra or Eco Solvent inks The Océ CS960 can make use of three types of ink: IJC940 Océ Bio-Lactite Ink IJC935 Océ LS Ultra Ink Océ IJC930 Eco Solvent ink All three inks contain volatile organic compounds (VOCs). The concentration of VOCs in the print room during operation of the Océ CS960 depends on multiple factors: room volume, ventilation rate, print speed, number of prints, print mode, number of printers in the room, heater settings, kind of media, etc. In order to avoid any health risk related to VOCs and to ensure a safe work environment, Océ advises to use these inks only in a well ventilated area. The user needs to take all necessary precautions in accordance with all applicable local, state and federal regulations. For each ink a specific recommendation is prepared for use in an Océ 960 (see table ). Table : Ventilation requirements for use of Océ CS960 Type of Ink APS used (*) Ink IJC940 Océ Bio-Lactite Yes, recommended Minimum room volume No 300 m IJC935 Océ LS Ultra Ink Yes, required 50 m Océ IJC930 Eco Solvent ink Yes, optional 50 m No 300 m Required ventilation rate 3 Additional local exhaust 50 m ventilation 3 Room ventilation, 5 times per hour 3 Additional local exhaust ventilation 3 Additional local exhaust ventilation 3 Room ventilation, 3 times per hour (*) Use an Air Purification System (APS) with an active carbon filter (Filter 05). Hourly ventilated volume 300 m 3 /h 500 m 3 /h 300 m 3 /h 50 m 3 /h 900 m 3 /h The recommended room ventilation must be applied in case the printer is used at nominal printing speed (5 m 2 /h) at daily print volumes of 45 m 2 /day (3 times average intended use). In case of more intensive use of the printer, the ventilated volume must be increased accordingly. The required hourly ventilated volume is independent of the room volume. In case the Océ CS960 is placed in a larger room, the ventilation rate may be lowered accordingly, as long as the hourly ventilated volume is equal to or larger than indicated in table. The (hourly) ventilated volume is required for each Océ CS960 that is installed in the room. In case multiple machines are installed, either the room volume or the room ventilation has to be increased accordingly The total ventilated volume may be either a general room ventilation or a combination of a lower general room ventilation with additional extra local exhaust ventilation. The concentration of VOCs will be higher in the vicinity of the equipment. Part of the VOCs will be originating from the printed matter. To ensure no nuisance will occur, Océ advises to always use additional local exhaust ventilation directly above the heated media guide platen, even when an APS is used..3. Instructions for use of an APS To connect an APS system to the Océ CS960, please refer to Installing an APS on a CS960. For instruction on safe use and maintenance of an APS, please refer to Filter 05 User s Guide. AP-40790 Rev 2.0-23/08/20,

.4 HANDLING INKS / CLEANING + WASTE OF INKS / CLEANING Caution Before handling inks/ cleaning and their waste, do carefully read the MSDS-sheet and the container labels for important health, safety and environmental information. Only use original manufacturer s ink and appropriate cleaning liquid. Before installing the ink cassette, shake it gently. Doing so will preserve print quality. When an ink cassette is moved from a cold place to warm place, keep the ink cassette for three hours or more in the new printing environment before printing. Inks o General advice: wear safety glasses and gloves especially when handling the waste ink. o After spill: remove contaminated clothing. o After inhalation: if difficulties occur after vapour/aerosol has been inhaled, remove to fresh air and seek medical attention. o After skin contact: wash thoroughly with soap and water. o After eye contact: wash affected eyes for at least 5 minutes under running water while eyelids held open. o After swallowing: rinse mouth and drink plenty of water. Never induce vomiting. Do not disassemble ink cassettes. Otherwise, ink may get in your eyes or on your skin. Also a disassembled ink cassette cannot be used. When refilling ink, use original manufacturer s ink cassettes. This printer is designed to use genuine ink cassettes. If you use ink cassettes which are not produced by the original manufacturer, o o printing might become blurred and the end of the ink in the cassette might not be detected correctly Any problems caused by using an ink cassette other than those recommended above will not be covered by the warranty, and repair expenses will be paid by the customer. For handling waste : Refer to: section 3 on the MSDS-sheet General safety instructions that must be observed to use the equipment safely are explained below. Do not install the printer in places where there is a possibility that the printer may be damaged or might fall by chance. For example: o On a shaky stand o Slanting location o Places where vibration of other machines etc. is transmitted Do not stand on the printer or do not place heavy things on top of it. The printer may be damaged or might fall. Cover the printer with a blanket or cloth like table cloth and do not close the vent. If the vent is closed, the printer could accumulate heat inside and may cause fire. Do not install the printer in places where the humidity is high or in a dusty environment. It could lead to an electric shock and/or fire. Do not use damaged power cables. It could lead to an electric shock and / or fire. Do not take out or insert the power plugs with wet hands. This could lead to an electric shock. Wire the various cables as explained in the User s Guide. Wrong wiring could cause fire. Be careful that your fingers are not caught when opening or closing the media cover or front cover. Do not touch the media guide during printing. It is hot and may cause burns. 2 AP-40790 Rev 2.0-23/08/20,

Do not connect earth cables in the following areas : o Gas pipes. Doing so may cause fire or an explosion. o Earth terminals for telephone lines or lightning rods. Doing so may cause a large flow of voltage if lightning occurs. o Water pipes or faucets. If there is a plastic part in the pipe, the grounding will not work correctly. Do not store combustible materials on the print platform. It could lead to fire when raising the temperature. Do not insert or drop metal or objects which are easily combustible through the openings such as fresh air inlet into the printer. It could lead to an electric shock and fire. When foreign substances or liquids such as water enter the printer, do not use the printer. It could lead to an electric shock and / or fire. Immediately switch OFF the power, disconnect the power plugs from the electric socket, and contact your local OCÉ representative. While installing optional items, be sure to Switch OFF the printer and pull out the power plugs. It could lead to an electric shock. Be sure to use the power cables supplied with the printer. If other power cables are used, it could cause an electric shock or fire. Make sure to use only the specified power supply (AC 00 V - 20 V or AC 220 V - 240 V). If a power supply other than the specified voltage is used, it could cause an electric shock and fire. Take power for the printer directly from the power socket (AC 00 V - 20 V or AC 220 V - 240 V). Do not use complex multiple plugs on the same socket. This could generate heat and might cause fire. Be sure to use a dedicated power socket with earth wire for the power supply, and connect it to the earth wire. If the earth wire is not connected, an electric shock or fire may occur. The waste fluid from the printer is a waste oil (waste ink) of industrial waste. Proper waste fluid disposal according to industrial waste disposal laws and ordinances of your local governments are required. Consign disposal of waste fluids to specialized processor. Do not insert or drop metal or flammable objects into the printer through openings such as a fresh air inlet. It could lead to an electric shock or fire. If foreign substances or liquids such as water entered the printer, do not use the printer. It could lead to an electric shock or fire. Immediately switch OFF the printer, disconnect the power plugs from the electric socket, and contact your local Océ representative. Pay attention to the following points, while handling the power cables. o Do not do anything forcefully on the power cables. o Do not keep heavy objects on the power cables. o Do not bend, twist or pull the power cables by force. o Do not route the power cables near heating appliances. Verify that no foreign substances such as dust are stuck on the power plugs. If you have controlled this, make sure that the power plugs are firmly inserted to the edge of the power socket. Mishandling of the power cables could lead to a fire. Do not operate the media set lever during printer initialization. If the carriage portion and the pressure roller portion touch each other, there is a possibility that the printer may break down. Do not touch the media feed slot, platen or media guide while heaters are operating. They are hot and may cause burns. Do not use volatile solvents such as thinner, benzene, or alcohol. These could damage the paint. Be careful that moisture does not enter the printer. There is a possibility that the electric circuits inside the printer might get short circuited. Be sure to switch OFF the power, and disconnect the power plugs when cleaning the printer. 3 AP-40790 Rev 2.0-23/08/20,

Do not open covers attached with screws under any circumstance. This could cause an electric shock or printer breakdown. While cleaning with the wiper o Do not touch the cleaning wiper and head cap unit. Head cleaning may not be operated correctly because of the grease attached. o Make sure to wipe the print head with a dry poly-knit wiper. Do not make the main body of the printer slanting or place it in a vertical position or do not keep the printer upside down. There is a possibility that ink inside the printer may leak. Moreover, normal operation after shifting (to these positions) cannot be guaranteed. Unpacking, transporting and installing the printer to the installation place must be done by 4 or more persons Move the printer maintaining it in a horizontal position. Do not make the main body of the printer slanting or place it in a vertical position, nor keep the printer upside down. There is a possibility that the ink inside the printer may leak. Moreover, normal operation after shifting to these positions cannot be guaranteed. While taking out the printer from the container box, make sure to remove the vinyl sheet and hold the handles on the printer side. If the printer is lifted with the vinyl sheet attached, there is a possibility that the printer might fall and might be damaged. While installing the stand, be sure to switch OFF the printer power and to pull out the power plugs. It could lead to an electric shock. If the printer is not used for a longer period, make sure to pull out the power plugs from the power sockets for safety reasons. Make sure to connect an earth wire to the earth connection which meets the following standards: o Earth terminal of power socket o Earth wire with copper plate which is buried at 650 mm or more, deep in the ground. Set the roll media on an even surface such as a desk etc. If the roll media is set in such a way that the scroller is standing vertical, there is a possibility that the scroller might get damaged. When printing is finished, the media guide is at high temperature. Wait until the media guide cools off. Pay attention when you cut roll media. Mishandling the razor blade may cause a cut in your finger or hand. o When you hold media, do not place your finger on the media cut groove. o Move the razor blade along the media cut groove. Follow the instructions below when handling the power plugs. Otherwise, fire may occur. o Wipe away dust and any other residue before inserting the plugs. o Ensure that the plugs are firmly inserted as far as it will go. Ensure that the plugs have been disconnected from the power sockets when they are not used for a long time. Do not drop waste fluid when replacing the spitting-box sponges. If waste fluid comes into contact with the grid roller, the surface of the grid roller will be damaged, and the media feed function may be affected. When cleaning around the print head o Do not touch the nozzle of the print head; doing so may damage the print head. o Do not touch the head of the cleaning stick, oil on your hands may attach to the cleaning stick, causing damage to the print head. o Do not immerse the head of the cleaning stick in water; doing so may damage the print head. o Do not reuse the cleaning stick; dust attached to the stick may damage the print head. 4 AP-40790 Rev 2.0-23/08/20,

.5 WARNING LABELS Be sure to read and understand the safety warnings before handling the printer. A warning label is used on parts of the printer which especially needs your attention. Understand the locations and the descriptions of the danger associated with each label before operating the printer..5. Handling the operation procedure labels Check whether all the warning labels can be read. If the letters or illustrations on the label are not clear, remove the dirt from the label. Use cloth, water and neutral detergent to remove dirt from the warning label. Avoid either organic solvents or gasoline. It is necessary to replace the labels if they are damaged, lost or illegible. If the warning labels have to be replaced, contact your local Océ representative..5.2 Locations and types of warning labels 6 5 4 3 2 6 9 8 7 5 AP-40790 Rev 2.0-23/08/20,

N Types of warning labels 2 3 4 6 AP-40790 Rev 2.0-23/08/20,

5 6 7 8 9 7 AP-40790 Rev 2.0-23/08/20,

8 AP-40790 Rev 2.0-23/08/20,

2 PRODUCT OVERVIEW 2. Features... 20 2.2 Name of the parts and functions... 2 2.2. Front section... 2 2.2.2 Rear section... 22 2.2.3 Operation panel... 23 2.3 Printer mode... 26 2.3. Normal mode... 26 2.3.2 Setup menu display... 26 2.3.3 Changing the printer mode... 26 9 AP-40790 Rev 2.0-23/08/20,

2. FEATURES High-speed output The new type print head achieves high-speed output. It is compatible with media up to 65 mm in width. Wide variety of compatible media The head is adjustable to two levels of height and compatible with media between 0.0 mm and 0.3 mm in thickness. Vibrant colour reproduction Four colours of ink are used for printing in order to reproduce sharp and vivid colours. This printer uses 220 ml of large capacity solvent ink cassette with a dedicated IC chip. This cassette can control the ink quantity for printing improving productivity. Use of variable dot can also improve colour reproduction. Multi-heater Heaters are installed at three locations (pre-heater, fixer (platen), dryer) allowing the solvent ink to fix better on the media and dry more quickly. Effective use of media A JOG feature is provided to allow setting of the print starting position as required. Printing can be performed on media that has already been printed on. This allows effective use of left margins. 20 AP-40790 Rev 2.0-23/08/20,

2.2 NAME OF THE PARTS AND FUNCTIONS Be sure to read and understand the safety warnings before handling the printer. 2.2. Front section 7 6 3 2 9 8 5 9 4 0 0 4 N Name Function Media loading lever Used to fix or release the media. Lower the lever to fix the media. Lower the lever further to fix the media more firmly. Used to improve the accuracy of media feeding. Raise the lever to release the media. 2 Operation panel Operation condition setting, printer display and various function settings are performed. 3 Front cover Used to prevent that a user comes in contact with the driving mechanism during the printer operation. Opened and closed when media is set or jammed. It is normally closed. 4 Stand To install the printer on a levelled floor. 5 Media guide Used to feed the media smoothly when the media is set or printed. The printer has also an incorporated heater (after heater) to dry the ink. 6 platen Installed inside of the front cover. The heater (platen heater) to dry ink is installed. 7 pressure rollers Installed inside of the front cover. Press and hold the media when printing. 8 Media cut groove Installed inside of the front cover. Used to cut media straight. Used to prevent the user from touching the inner mechanical section. Open and close in the following cases. 9 Maintenance cover When cleaning the wiper. When cleaning around the printer. It is normally closed. 0 adjuster Used to install the printer horizontally Media retainers These media retainers will keep the media edges flat onto the printer. This to prevent a crash of the moving print head with the media. 2 AP-40790 Rev 2.0-23/08/20,

2.2.2 Rear section 3 2 4 7 8 5 6 7 N Name Function Roll media holders Used to load the roll media. Include flanges where roll media is attached, and the levers that fix the roll media holders. 2 Media feed slot Used for feeding media 3 Ink cassette slot Insert the ink cassette 4 Media guide Used for smoothly feeding through media when the media is set or printed. The CS960 printer also incorporates a pre-heater element to warm up the installed media before printing. 5 AC inlet Used to connect the power cables. 6 USB connector Not used for this printer 7 Network interface connector Connects a network interface cable. 8 Waste fluid tank Used to collect waste ink discharged from the printer. 9 Waste fluid valve Open and close when discharging the waste fluid from the waste fluid tank. The default position is closed. There are two optional winding systems available for the CS960 o o Unwinder/Winder 00 (Only available as an option in Europe/ROW) Motorized winding system with tensioning (T winder) (Standard delivered in North America, option in Europe/ROW) Please refer to the User Guide of the chosen system to know how to correctly load media Refer to the pricing sheet for more details of these systems. If you do not use one of the above winding systems. You have to use the scroller which is supplied with the printer. Be sure to read and understand the safety warnings before handling the printer. 22 AP-40790 Rev 2.0-23/08/20,

2.2.3 Operation panel Refer to the following for details regarding the operation method of the operation panel. When performing menu setting from the operation panel: Menu setup on the operation panel When performing various operations in the operation panel: Operating from the operation panel Be sure to read and understand the safety warnings before handling the printer. 8, 9 0 3 4 2 7 5 6 6 5 3 4 7 2 The operation keys are assigned with different functions and names depending on the printer status (Normal or Setup menu display) for details about the printer status, please refer to: Printer Status 23 AP-40790 Rev 2.0-23/08/20,

() Operation keys in the Normal mode N Key Normal Setup menu display [Menu] key Changes to Setup menu Shifts from Setup menu display to Normal. 2 [Enter] key ---- [Cleaning] key 3 [Cancel] key 4 [<] key ---- [Nozzle Check] key 5 [>] key 6 7 [Backward feed ] [+] key ---- [Forward feed ] [-] key ---- 8 [Power] key Hold this key for two seconds or more to clean the print head. When printing: Forcefully terminates printing and deletes one file of the remaining data. When receiving or analyzing: deletes data that is already received and analyzed, and delete the next data Hold this key for two seconds or more to perform a Nozzle Check printing. Sets Cleaning Mode. The lamp of the Cleaning Mode that you set lights up (green) Media is fed in the reverse direction. Media is fed in the forward direction. Switches the printer ON or OFF The menu to set is selected and it shifts to the next hierarchy. The setting is determined and saved ---- Returns to the previous menu. Changes made in the settings are discarded. Shifts from Setup menu display to the normal display. This menu changes the set value. Origin menu. ---- Use this key to move down in the menu level of the directory tree. ---- Changes to the previous item in the displayed menu. The setting is changed to the forward direction. The numeric value is increased during numerical input. ---- Changes to the previous item in the displayed setting. The setting is changed to the reverse direction. The numeric value is decreased during numerical input. Switches the printer ON or OFF 24 AP-40790 Rev 2.0-23/08/20,

(2) Display section. N Name Colour Status Description 9 Power lamp green 0 Data lamp Orange High Lamp Green 2 Low Lamp Green 3 Wave Lamp Green 4 Fine & S.Fine lamp Green Lamp ON Lamp blinks Lamp OFF Lamp ON Lamp blinks Lamp OFF Lamp ON Lamp OFF Lamp ON Lamp OFF Lamp ON Lamp OFF Lamp ON Lamp OFF 5 Strong lamp Green Lamp ON Lamp OFF 6 Normal lamp Green Lamp ON 7 LCD display section --- --- Lamp OFF Power ON An error has occurred. Error content is displayed on the LCD Power OFF Analyzing received data. Printing. Receiving data Data is not received nor analyzed. The head height is set to High The head height is set to Low The head height is set to Low The head height is set to High The Effect menu is set to Wave. The Effect menu is set to None. The Effect menu is set to Fine or Super Fine The Effect menu is set to Wave. When the Wave lamp is switched OFF, the Effect menu is set to None. Cleaning Mode is set to Strong. When the Normal lamp is also switched ON, Cleaning Mode is set to Economy. Cleaning Mode is set to strong. Cleaning Mode is set to Normal. When the Strong lamp is also switched ON, Cleaning Mode is set to Economy. Cleaning Mode is set to Strong. Displays operation status of the printer or an error message. When an error requiring a restart (fatal malfunction for the printer operation) occurs, all lamps blink with an alarm. If the error persists, even when the malfunction is fixed, contact your local OCÉ representative. 25 AP-40790 Rev 2.0-23/08/20,

2.3 PRINTER MODE 2.3. Normal mode Be sure to read and understand the safety warnings before handling the printer. The printer is ready to print. The media has been loaded and the media type has been set. Various functions for printing can be performed on the operation panel. The message Ready to print is shown. 2.3.2 Setup menu display Various settings regarding printing can be made from the operation panel. In this mode, various setup items (IP address, etc ) can be set on the operation panel. Essential settings for normal printing can be modified on the printer driver, the graphics application software or via the operation panel. 2.3.3 Changing the printer mode () Changing from Normal mode to Menu mode. Action: Press the [Menu] key. Result: The display is in Menu mode, from now on called the Setup Menu display. The following message appears: "Menu : Setup>". (2) Changing from Menu mode to Normal mode Action: Result: Press the [Cancel] key. The printer returns to the Normal mode. When the printer is in Menu mode and the keyboard remains untouched for 3 minutes, the printer will automatically return to Normal mode. For details on Status messages, refer to Status messages. For details on the Setup menu, refer to Menu setup on the operation panel. 26 AP-40790 Rev 2.0-23/08/20,

3 BASICS 3. Installation environment... 28 3.. Environmental conditions for installation... 28 3..2 Ventilation requirements... 29 3..4 Installation space... 30 3.2 Switching the power ON / OFF... 3 3.2. Switching the power ON... 3 3.2.2 Switching the power OFF... 32 3.3 Replacing ink cassettes... 33 3.4 Disposal of waste fluids.... 35 3.5 Transfer and transportation... 36 3.5. Transferring the printer... 36 3.5.2 Transporting the printer... 37 3.5.3 Longstore procedure... 39 3.5.3. Start up procedure after longstore.... 40 27 AP-40790 Rev 2.0-23/08/20,

3. INSTALLATION ENVIRONMENT Be sure to read and understand the safety warnings before handling the printer. 3.. Environmental conditions for installation Floor strength of the installation place Power Supply Frequency Range Power Specifications Power Capacity Environmental conditions Operative Condition Guaranteed range of printing accuracy Change rate Archiving environment More than 2940 Pa (300 kg/m²) AC90V 32V/98V 264V 50/60Hz ± Hz Main: 8.5 A / 4.5A Heater: 8.5 A / 4.5A Temperature: 20 C to 32 C Humidity: 40% to 60%, No condensation Temperature: 22 C to 30 C Humidity: 40% to 60%, Temperature: within 2 C per hour Humidity: within 5% per hour Temperature: - 20 C to 60 C Humidity: 20% to 80%, No condensation ( Ink unfilled) Concerning temperature and humidity, avoid: o Places where temperature or humidity change rapidly, even though within the required conditions. o Places that receive direct sunlight, increased illumination or direct air, for example from an air conditioner. To keep the temperature and humidity constant, install this product in a location where the air condition is adjustable. 28 AP-40790 Rev 2.0-23/08/20,

3..2 Ventilation requirements Ventilation requirements for Océ CS960 using Bio-lactite, Low solvent Ultra or Eco Solvent inks The Océ CS960 can make use of three types of ink: IJC940 Océ Bio-Lactite Ink IJC935 Océ LS Ultra Ink Océ IJC930 Eco Solvent ink All three inks contain volatile organic compounds (VOCs). The concentration of VOCs in the print room during operation of the Océ CS960 depends on multiple factors: room volume, ventilation rate, print speed, number of prints, print mode, number of printers in the room, heater settings, kind of media, etc. In order to avoid any health risk related to VOCs and to ensure a safe work environment, Océ advises to use these inks only in a well ventilated area. The user needs to take all necessary precautions in accordance with all applicable local, state and federal regulations. For each ink a specific recommendation is prepared for use in an Océ 960 (see table ). Type of Ink APS used (*) Ink IJC940 Océ Bio-Lactite Yes, recommended No 300 m IJC935 Océ LS Ultra Ink Yes, required 50 m Océ IJC930 Eco Solvent ink Yes, optional 50 m No 300 m (*) Use an Air Purification System (APS) with an active carbon filter (Filter 05). Table : Ventilation requirements for use of Océ CS960 Minimum Hourly room Required ventilation rate ventilated volume volume 3 Additional local exhaust 50 m ventilation 300 m 3 /h 3 Room ventilation, 5 times per hour 500 m 3 /h 3 Additional local exhaust ventilation 300 m 3 /h 3 Additional local exhaust ventilation 50 m 3 /h 3 Room ventilation, 3 times per hour 900 m 3 /h The recommended room ventilation must be applied in case the printer is used at nominal printing speed (5 m 2 /h) at daily print volumes of 45 m 2 /day (3 times average intended use). In case of more intensive use of the printer, the ventilated volume must be increased accordingly. The required hourly ventilated volume is independent of the room volume. In case the Océ CS960 is placed in a larger room, the ventilation rate can be lowered accordingly, as long as the hourly ventilated volume is equal to or larger than indicated in table. The (hourly) ventilated volume is required for each Océ CS960 that is installed in the room. In case multiple machines are installed, either the room volume or the room ventilation has to be increased accordingly The total ventilated volume can be either a general room ventilation or a combination of a lower general room ventilation with additional extra local exhaust ventilation. The concentration of VOCs will be higher in the vicinity of the equipment. Part of the VOCs will be originating from the printed matter. To ensure no nuisance will occur, Océ advises to always use additional local exhaust ventilation directly above the heated media guide platen, even when an APS is used. 29 AP-40790 Rev 2.0-23/08/20,

3..4 Installation space User s Guide Océ CS960 printer Install the printer on a levelled floor which has enough strength to support the weight of the entire machine. A 650 mm E 550 mm B 000 mm F 3800 mm C 000 mm G 2700 mm D 000 mm Total height with cassettes mounted = 600 mm 30 AP-40790 Rev 2.0-23/08/20,

3.2 SWITCHING THE POWER ON / OFF 3.2. Switching the power ON Step : Press the [Power] key to switch ON the printer. The Power indication light lights green. The printer starts initializing. When the initialization is completed, the printer enters the normal status. If there is a problem during initial operation, the printer displays a message and may stop operating. In the case the operation stops, refer to "Troubleshooting. Be sure to read and understand the safety warnings before handling the printer. 3 AP-40790 Rev 2.0-23/08/20,

3.2.2 Switching the power OFF Be sure to read and understand the safety warnings before handling the printer. Step : Step 2 : Before powering OFF, be sure that: Printing or other operations are stopped or finished. The printer (and operation panel) is in normal mode. The head height adjustment lever is lowered Press the [Power] key to switch OFF the printer. The Power indicating light switches OFF. If the [POWER] key is pressed or the power indication light lights up green, the power is ON. Press the key once again and switch OFF the power. Power OFF" is displayed. If the head height adjustment lever is raised, Change Head Gap Low is displayed. Lower the lever. N Name Head height adjustment lever All the indication lights and the LCD monitor are switched OFF. The printer automatically switches the power OFF. If there is a problem during the Power OFF sequence, the printer displays a message and may stop operating. In the case operation stops, refer to Troubleshooting. After switching OFF the printer, wait for 0 seconds or longer to switch it ON again. Step 3 : Raise the media hold lever after the powering OFF cycle, so the pressure of the grid rollers is not damaging the media. 32 AP-40790 Rev 2.0-23/08/20,

3.3 REPLACING INK CASSETTES () Replacement time When [****] InkNearEnd is displayed the alarm buzzer sounds continuously. This message is displayed when there is a small amount of ink remaining in the ink cassette. To stop the buzzer, press [ENTER]. Prepare the ink cassette for replacement. When [****] InkEnd is displayed. This message is displayed when there is no ink remaining in the ink cassette. When [****] InkEnd is displayed the alarm buzzer sounds continuously. To stop the buzzer click the [ENTER] key. Immediately replace it with the new ink cassette. [****] in the messages of the ink cassette replacement indicates the colour that is almost empty or runs out, using the following characters. o K: black o C: Cyan o M: Magenta o Y: yellow Only remove and insert ink cassettes at the time of replacement. Not doing so may result in incorrect printing behaviour due to failures such as nozzle loss, or air which might come in the ink tubes. If "Ink End" appears, it is not possible to print until the new ink cassette has been inserted. If there is no new ink cassette for replacement, leave the empty ink cassette into the printer. Leaving the printer without ink cassettes inside the ink cassette slots will result in head clogging. Be sure to read and understand the safety warnings before handling the printer. (2) Cassette Types Refer to the media guide (www.mediaguide.oce.com) for more information concerning the cassette types. Only use Océ original ink. This printer has been developed for use of genuine ink cassettes. In case of using non genuine ink cassettes, notice the following : o Printing might become blurred and the end of ink in the cassette might no longer be o correctly detected. The problems caused by using non genuine ink cassettes will not be covered by the warranty and repair expenses will have to be paid by the customer. When the ink cassette is moved from a cold place to a warm place, keep the ink cassette unused for three hours or more in the printing environment. 33 AP-40790 Rev 2.0-23/08/20,

(3) Replacement steps Caution When handling ink cassettes, be careful not to get ink into your eyes or on your skin. However, if this happens, flush immediately with water. Otherwise, your eyes can become slightly inflamed. If you feel discomfort, immediately consult a doctor. Do not disassemble ink cassettes. Otherwise, ink can get into your eyes or on your skin. Do not shake ink cassettes to avoid ink leakage. Do not disassemble the ink cassette. A disassembled ink cassette cannot be used. When an ink cassette is moved from a cold place to a warm place, keep the ink cassette unused for three hours or more in the printing environment. Do not refill the ink cassettes to avoid incorrect printing behaviour. Insert or remove the ink cassette at the time of replacement only. Inserting or removing ink cassettes except at the time of replacement may result in incorrect printing. Do not replace ink cassettes when the printer is switched OFF to avoid incorrect detection of the remaining ink and result in abnormal printing behaviour. A used ink cassette must be put in a vinyl bag or a bag used for this kind of waste. Disposal of an ink cassette has to be done in compliance with the regulations and instructions of the local authorities. Open the ink cassette solvent resistant blister just before attaching the ink cassette into the cassette slot. Leaving the ink cassette open for a long time can result in an abnormal printing. Replace the ink cassette within 6 months after installing it into the printer. Insert or remove the ink cassette not more than 0 times. This to prevent that the smart chip or its reader would be worn out and malfunction in this way. If inserted or removed more than 0 times the ink cassette could malfunction even if there is some ink remaining. The printer resumes printing when you have replaced (an) ink cassette (s) after an ink end occurred during printing. Be sure to read and understand the safety warnings before handling the printer. Step : Step 2 : Step 3 : Step 4 : Step 5 : Verify that the printer is powered ON. Remove the empty ink cassette(s) from the ink cassette slot (s) Unpack the new ink cassette(s). Insert the new ink cassette(s) Verify that the printer returns to the Normal mode 34 AP-40790 Rev 2.0-23/08/20,

3.4 DISPOSAL OF WASTE FLUIDS. Be sure to read and understand the safety warnings before handling the printer. Disposal period. Dispose the waste fluids in the following cases. When the waste fluid tank is more than half full. When Waste Ink Tank Full is displayed. Disposal method. Step : Step 2 : Step 3 : Prepare an empty container such as a supply waste fluid bottle, to contain the waste fluid. Lay a protective material on the floor under the waste fluid tank. Open the waste fluid valve, and transfer the waste fluid to the container. When transferring the waste fluid to the empty container, put the container close to the waste fluid valve, so it could not splash. 2 N Name Waste fluid valve 2 Empty container Step 4 : After transferring the waste fluid to the empty container, close the waste fluid valve securely. 2 Step 5 : Wipe the opening of the waste fluid valve with a cloth, etc. Disposal of waste fluids is now complete. 35 AP-40790 Rev 2.0-23/08/20,

3.5 TRANSFER AND TRANSPORTATION 3.5. Transferring the printer When using the dedicated stand, transfer the printer according to the procedure below. Be sure to read and understand the safety warnings before handling the printer. Pre-transfer steps Step : Step 2 : Step 3 : Step 4 : Step 5 : Step 6 : Verify that the printer is OFF. Dispose the waste fluid Remove all the cables, such as the power cable Verify that the butterfly bolts attaching the stand with the printer, are well fixed. Verify that the printer head is in the rightmost position. Attach the protective material (metal plate) for attaching the head unit, and fix it with thumbscrews. 3 2 N Name Head unit 2 Butterfly screw 3 Head unit fastening material (metal plate) Step 7 : Step 8 : Open the right maintenance cover and the front cover Install the plastic bar while lifting the carriage. Y rail CR belt fixing plate Carriage fixing shaft 36 AP-40790 Rev 2.0-23/08/20,

Step 9 : The plastic bars are installed to both right and left side of the carriage. Step 0 : Remove the scroller. Step : Unplug and remove all cables. Step 2 : Release the lock of the caster wheels and transfer the printer. The casters supplied with the dedicated stand are manufactured for a small transfer on a plain surface. When moving the printer outdoors, and in places with big step differences, then move the stand and printer separately. For further details please refer to the Installation guide. Steps after transfer Step : Step 2 : Step 3 : Step 4 : Step 5 : Choose a suitable place to install the printer. Refer to Installation guide Verify that the butterfly bolts fixing the stand with the printer are well fixed. Connect all cables. Perform a nozzle check, and verify that there is no clogging in the printer head. Refer to Nozzle check Perform a head alignment. Refer to Adjust print 3.5.2 Transporting the printer Be sure to read and understand the safety warnings before handling the printer. When transporting the printer, it is necessary to pack the printer as it was shipped, using the protective materials and packing materials to protect the printer from vibration and shocks. In case your printer is currently loaded with Bio-Lactite or Low Solvent Ultra ink, the printer needs to be in Longstore mode before transporting. Please refer to Longstore procedure. When transporting the printer, consult your OCÉ product representative. Pre- transport procedure Step : Step 2 : Step 3 : Step 4 : Step 5 : Step 6 : Step 7 : Switch ON the printer. Verify that the printer is in Normal mode. Remove all ink cassettes. Switch OFF the printer. Verify that the power light faints when the ink rejection operations has been finished. Remove the scroller or the optional winding system. Remove all cables. 37 AP-40790 Rev 2.0-23/08/20,

Step 8 : Attach the protective material (metal plate) to the head unit, and fix it with thumbscrews. 3 2 Step 9 : N Name Head unit 2 Butterfly screw 3 Head unit fastening material (metal plate) Open the right maintenance cover and the front cover Step 0 : Install the plastic bar while lifting the carriage. Y rail CR belt fixing plate Carriage fixing shaft Step : The plastic bars are installed to both right and left side of the carriage. Step 2 : Remove the printer from the stand. Refer to: Installation guide Step 3 : Repack the printer. Post-transport procedure Step : To perform unpacking, assembling, and placing the printer. Please refer to: Installation guide Set the printer in an available condition. Please refer to Transferring the printer and Steps after transfer. 38 AP-40790 Rev 2.0-23/08/20,

3.5.3 Longstore procedure When your printer is currently loaded with Bio-Lactite ink or Low Solvent Ultra ink, and you want to transport it or leave the printer idle for a long period (± 2 weeks) it is highly recommended to longstore the printer in order not to damage the heads and / or the complete ink system. This means that the complete ink channel system needs to be billed with the corresponding cleaning liquid (in case your printer is loaded with Bio-Lactite ink, longstore the printer with Bio-lactite cleaning. In case it is loaded with Low Solvent Ultra ink, longstore it with Low Solvent Ultra cleaning liquid). To perform a Longstore, order 4 cleaning cassettes. In case your printer is loaded with Bio- Lactite ink, longstore the printer with Bio-lactite cleaning. In case it is loaded with Low Solvent Ultra ink, longstore it with Low Solvent Ultra cleaning liquid. Make sure to perform all necessary maintenance before starting the longstore procedure. Step : Step 2 : Confirm that the operation panel is in the Normal mode. Press the [Menu] key. Step 3 : Press the [>] key. The operation panel displays Set : Mediatype. 39 AP-40790 Rev 2.0-23/08/20,

Step 4 : Press the [+] key or the [-] key to select Longstore or Head wash (depends on the firmware). Step 5 : Press the [ENTER] key. Depending on your type printer, the operation panel displays: [Start Longstore E] or [Start Head Wash ]. Step 6 : Press the [ENTER] key. The longstore procedure starts. Step 7 : When the longstore procedure is finished, power off the printer. 3.5.3. Start up procedure after longstore. Step : Power ON the printer. The operation panel displays Start ink charge E. Step 2 : Press the [ENTER] key and start the ink fill procedure. 40 AP-40790 Rev 2.0-23/08/20,

4 HANDLING THE PRINTER 4. Making the printer ready-to-print... 43 4.2 General info on usable media... 44 4.2. Media compatibility... 44 4.2.2 Printing area... 44 4.2.3 on handling media... 45 4.2.4 on storing media... 45 4.3 Handling and installing Media... 46 4.3. Installing roll media... 46 4.3.2 Setting roll media... 49 4.3.3 Setting media type... 54 4.3.4 Head height adjustment... 55 4.3.5 Step adjustment... 56 4.3.6 Replacing roll media... 60 4.4 Test Print... 63 4.4. Overview and functions of the test prints... 63 4.4.2 Performing a test print... 63 4.4.3 Nozzle check... 65 4.4.4 Mode Print... 65 4.4.5 Setup print... 66 4.4.6 Palette print... 67 4.5 Adjust print... 68 4.6 Menu setup on the operation panel... 7 4.6. Menu setup procedure... 7 4.6.2 Panel setup menu overview.... 73 4.7 Panel Setup menu... 73 4.7. MediaType menu... 74 4.7.. User media menu... 74 4.7..2 Print Mode menu... 75 4.7..3 Dist.Adj menu... 75 4.7..4 Init.Adj.Print menu... 76 4.7..5 Init.Adj.Change menu... 76 4.7..6 Confirm Print menu... 76 4.7..7 Micro Adj. Print menu... 76 4.7..8 Micro Adj.Change menu... 76 4.7..9 Pre Heater menu... 77 4.7..0 Fixer (platen) menu... 77 4.7.. Dryer menu... 78 4.7..2 Standby Heating menu... 78 4.7..3 Vacuum Fan menu... 78 4.7.2 Effect menu... 79 4.7.2. Printer menu integration... 79 4 AP-40790 Rev 2.0-23/08/20,

4.7.2.2 Advantages... 80 4.7.2.3 WAVE STITCHING availability... 8 4.7.3 Flushing menu... 8 4.7.3. Flushing return count menu... 82 4.7.4 Side Margin menu... 82 4.7.5 Media Initial menu... 82 4.7.6 Media width menu... 83 4.7.7 Winding unit menu... 83 4.7.8 Origin menu... 84 4.7.9 Prev. Stick menu... 84 4.7.0 Head fan menu... 85 4.7. CR Movement menu... 85 4.7.2 Overwrite Cnt menu... 85 4.7.3 Overwrite Wait menu... 85 4.7.4 Slant Check menu... 86 4.7.5 Auto Cleaning menu... 86 4.7.6 Ink Status menu... 86 4.7.7 Roll Length menu... 87 4.7.7. Roll media Length menu... 87 4.7.8 Head Wash menu... 87 4.7.9 CR Maintenance menu... 88 4.7.20 Initialization menu... 88 4.7.2 Life Times menu... 88 4.7.22 IP Address menu... 89 4.7.23 Subnet Mask menu... 89 4.7.24 Gateway menu... 89 4.7.25 Version menu... 89 4.7.26 Sleep mode menu... 90 4.7.27 Timer setting menu... 90 4.7.28 Sleep mode start menu... 9 4.8 Operating from the operation panel... 92 4.8. Feeding media... 92 4.8.2 Stop printing... 93 4.8.3 Pause printing... 93 4.8.4 Cutting media... 94 4.8.5 Changing and confirming settings while printing.... 95 4.8.5. Procedure for changing and confirming settings while printing.... 95 4.8.5.2 Settings that can be changed or confirmed while printing.... 96 42 AP-40790 Rev 2.0-23/08/20,

4. MAKING THE PRINTER READY-TO-PRINT Starting point: FULLY- INSTALLED OCE CS960 Step Action Reference Choose the appropriate media. General info on usable media 2 Install and load the media. Installing roll media Loading roll media 3 Set the media type Setting media type 4 OPTIONAL : Adjust the head height Head Height Adjustment 5 Set the printing conditions. Menu setup on the operation panel 6 OPTIONAL: Perform (a) test plot(s) and perform adjusting, cleaning and replacing actions when needed. Test Print Result: READY-TO-PRINT 43 AP-40790 Rev 2.0-23/08/20,

4.2 GENERAL INFO ON USABLE MEDIA 4.2. Media compatibility Be sure to read and understand the safety warnings before handling the printer. The Océ CS960 printer offers a wide media compatibility with both uncoated and coated media. The appropriate media needs to be selected in accordance with the application type. Océ offers a selection of dedicated coated and uncoated media. Next to this, a wide range of media from known media brands in the market have been tested and found compatible with the CS960 printer. For details on the recommended media, VISIT www.océ.be or contact your local OCÉ representative. If using non compatible media and printer failures or malfunctions occur: o The printer will not be covered by the warranty and repair expenses will have to be paid by the customer. o For details, refer to: Periodical Maintenance or Troubleshooting If repair is necessary, contact your local OCÉ representative. When tested and compatible media is used, the print quality is set according to each media type. For the settings, refer to Application details. When printing on non compatible or non-tested media : o Refer to the media specifications of the media supplier for information on the media type or appropriate settings for this printer. o Set the printing quality according to User media menu 4.2.2 Printing area The printable area of the CS960 is as follows: c Printable Area d a b Media feeding direction a=max. 5mm b=5mm~25mm c=5mm d=5mm~25mm 44 AP-40790 Rev 2.0-23/08/20,

4.2.3 on handling media Use compatible media under an appropriate environment. The appropriate temperature and humidity ranges for printing are shown below. Temperature Humidity Recommended range 22 C to 30 C 40% to 60% Change rate Within 2 C per hour Within 5% per hour Do not use folded or torn media. The size of media changes according to temperature and humidity variations in the print environment. Therefore, place the media minimum 30 minutes in the print environment before use, to let it acclimatize to the print environment. Printing on media without having it acclimatized to the printing environment might cause media jams and bad print quality, caused by media expansion or contraction. Media has a printable side and a non-printable side. Printing on the non-print side can cause blurs and blots. Always handle media with dry and clean hands to avoid bad print quality. When the printer will be unused for more than 24 hours, remove the media to prevent media floating, media jams, and degradation of the print quality. Avoid using media in cold places and dry places, especially when printing formal documents. Always store the media in its original packing material. Do not throw away the individual box and bag. Use them for storing media. 4.2.4 on storing media Avoid storing media in rooms with high temperature and high humidity. Avoid direct sunlight on stored media. Always repack sheet media in its original packing and store it in a horizontal position. After removing the unused roll media from the scroller, wind it properly, wrap it in an individual bag and store it in an individual box. Keep the media dry. 45 AP-40790 Rev 2.0-23/08/20,

4.3 HANDLING AND INSTALLING MEDIA Refer to General info on usable media for details on media handling. It is recommended to use tested and compatible media for this printer. Refer to the following topics for types and details of media: o General info on usable media 4.3. Installing roll media There are two optional winding systems available for the CS960 o o Unwinder/Winder 00 (Only available as option in Europe/ROW) Motorized winding system with tensioning (T winder) (Standard delivered in North America, option in Europe/ROW) Please refer to the User Guide of the chosen system to know how to correctly load media Refer to the pricing sheet for more details of these systems. If you do not use one of the above winding systems. You have to use the scroller which is supplied with the printer. For media with a three inch core, three inch core adapters have to be used. Set the roll media on a flat and levelled surface. If the roll media and scroller are placed in a vertical position, the scroller might get damaged. The following roll media can be attached to the scroller supplied with this unit. o Media tube diameter: three inches, outside diameter of media: 50mm or less, weight: 30kg or less. Be sure to read and understand the safety warnings before handling the printer. 46 AP-40790 Rev 2.0-23/08/20,

Step : Loosen the fixing levers on the right and left side of the rear. Set the distance between the roll media holders wider than the roll media width. 4 2 4 3 2 N Name Roll media holder (left) 2 Roll media holder (Right) 3 Roll media 4 Fixing lever Step 2 : Tighten the left roll media holder 2 N Name Roll media holder (left) 2 Fixing lever 47 AP-40790 Rev 2.0-23/08/20,

Step 3 : Set the roll media to the roll media holder (left) 2 N Name Roll media holder (left) 2 Roll media Step 4 : Set the roll media to the roll media holder (right) and fix the fixing lever. 3 N Name Roll media holder (right) 2 Roll media 3 Fixing lever 2 Step 5 : Loosen the fixing levers of the right and left roll media holders, move the roll media to the centre and tighten the levers. Press the holders to the printer to fix the roll media holders. 3 3 2 4 4 3 2 N Name Roll media holder (left) 2 Roll media holder (right) 3 Roll media 4 Fixing lever 48 AP-40790 Rev 2.0-23/08/20,

4.3.2 Setting roll media There are two optional winding systems available for the CS960 o o Unwinder/Winder 00 (Only available as option in Europe/ROW) Motorized winding system with tensioning (T winder) (Standard delivered in North America, option in Europe/ROW) Please refer to the User Guide of the chosen system to know how to correctly load media Refer to the pricing sheet for more details of these systems. If you do not use one of the above winding systems. You have to use the scroller which is supplied with the printer. Be sure to read and understand the safety warnings before handling the printer. Step : Switch ON the printer. The printer starts the initializing operation. Media End is displayed. Step 2 : Raise the media loading lever. N Name Media loading lever. Lever Up is displayed. 49 AP-40790 Rev 2.0-23/08/20,

Step 3 : Open the front cover. N Name Front Cover Step 4 : Set the roll media to the media feed slot. If the end of the roll media is not wound tightly, wind it tightly again, and then load it. 2 N Name Roll media 2 Media feed slot Step 5 : Pull the roll media out about m from the front media feed slot which is located inside of the front cover. 2 N Name Roll media 2 Media feed slot 50 AP-40790 Rev 2.0-23/08/20,

Step 6 : Rewind the roll media a little by rolling the flange on the roll media holder while holding the edge of the media, eliminate any slack or slant. If you set the roll media free while rewinding, the roll media will fall out from the media feed slot on the rear of the product. Confirm that the right edge of the roll media does not go beyond the loading mark. If it does, it may affect print quality. 2 N Name Roll media 2 Media loading mark When setting the roll media, set both sides of the media at least 5mm away from the edge of the pressure roller. Slippage or creases may occur during printing. 2 2 2 5mm 5mm 5mm 5mm N Name Roll media 2 pressure rollers 5 AP-40790 Rev 2.0-23/08/20,

Step 7 : If the edge of the roll media is set less than 5 mm from the edge of the pressure roller, follow the procedure below to adjust the position of the roll media. Loosen the fixing levers of the right and left roll media holders, and move the roll media to left or right. After moving the roll media, fix it with fixing levers of the right and left roll media holders. Press the holders to the printer to fix the roll media holders. 3 3 2 4 4 3 2 N Name Roll media holder (Left) 2 Roll media holder (right) 3 Roll media 4 Fixing lever Step 8 : Lower the media loading lever N Name Media loading lever When loading the new roll media, cut the front edge of the media if it is not straight. Please refer to Cutting media. When loading media that does not feed well, lower the media loading lever further. 52 AP-40790 Rev 2.0-23/08/20,

Step 9 : Close the front cover. N Name Front cover The Media type setup menu is displayed. Step 0 : Press the [+] key or the [-] key to select the type of the loaded media. Step : Press the [ENTER] key. The media type is set. Media Initial is displayed and media initial operation starts. The printer starts the media initialization without setting the media type when The [Cancel] key of the operation panel is pressed. No key operations are performed on the operation panel for 0 seconds. After media initial operation is complete, Ready to print is displayed and the display shifts to Normal. The media is now correctly loaded. 53 AP-40790 Rev 2.0-23/08/20,

4.3.3 Setting media type Introduction: When you have loaded the media in the CS960, you will have to set the media type. The Media setup menu is displayed after the media hold lever is pushed from the backward position to the forward position. (= lever down) The printer starts the media initialization without setting the media type when The [Cancel] key of the operation panel is pressed. No key operations are performed on the operation panel for 0 seconds. Step : Verify that the printer has been switched ON, and the media has been loaded. Result: After the media is loaded, the display shifts to the Media setup menu. Refer to the following topics to load media: Installing roll media Loading roll media Step 2 : Step 3 : Result: Step 4 : Step 5 : Press the [Setting value +] key or [Setting value-] key to select the correct media type. Press the [Enter] key to confirm your choice. The media type is determined The operation panel displays "Media Initial", and the media initialisation starts. After media initialization, the operation panel displays "Ready to Print" and the printer shifts to normal When using the roll media, wind back the roll media to avoid slackness at the back. The printer starts the media initialization without setting the media type when The [Cancel] key of the operation panel is pressed. No key operations are performed on the operation panel for 0 seconds. 54 AP-40790 Rev 2.0-23/08/20,

4.3.4 Head height adjustment When used? Use the head height adjustment feature when printing at high speeds or when using strongly curved media. This way you prevent the print head from touching the media. If the head height adjustment lever is raised, high print quality will not be guaranteed. Do not open the front cover nor change the head height during printing. If the head height is changed, the head alignment will be changed and high print quality will no longer be guaranteed. To perform a head alignment, refer to Head height alignment Procedure: Step : Open the front cover. N Name Front cover Step 2 : Move the head height adjustment lever (orange) to change the head height. Do not raise the head height adjustment lever higher than the following position to avoid printer damage. High N Name Head height adjustment lever The high lamp on the operation panel lights up in green Step 3 : Close the front cover 55 AP-40790 Rev 2.0-23/08/20,

4.3.5 Step adjustment After every printed swath, the media is fed a certain distance. Depending on the kind of media (weight, backing) another media feed compensation has to be set. This to avoid the following phenomenon: Printed swaths overlap. White lines between every swath. In such cases, follow the procedure below and adjust the media feed compensation value. Step : Display the Media feed compensation menu. Step 2 : Press the [Menu] key. Shift to the Setup menu display. The operation panel displays "Menu : Setup>". Step 3 : Press the [>] key. The operation panel displays "Set: MediaType". Step 4 : Press the [Enter] key. The operation panel displays "Media: Type ". Step 5 : Press the [+] key or [ ] key to select the media type you wish to use. Step 6 : Press the [Enter] key. The operation panel displays "**>: Print Mode". The selected media (Type -30) is displayed in "**". Please refer to Media Type menu Press the [+] key or [ ] key to select "**>2: PF Adjust>". Press the [>] key. o The operation panel displays "PF: Initial Print". 56 AP-40790 Rev 2.0-23/08/20,

Step 7 : Perform the initial adjust print. Press the [Enter] key. o The operation panel displays "Feed Length: 250 mm". The length that the media is fed for initial adjustment printing is normally set at 250 mm. If you make the feeding length longer, the accuracy of the Media feed compensation improves. If you want to change the feeding length, press the [+] key or [ ] key and change the set value. Press the [Enter] key. o The operation panel displays "Printing". o Start Initial adjustment printing. 2 N Name Feed length 2 Media feeding direction o When the initial adjustment printing is complete, the printer enters the normal status After the initial adjustment printing, cut the media. Refer to: Cutting media Step 8 : Measure the distance between two + signs in the initial adjustment print using a measurement tool, such as a ruler. Step 9 : Set up Initial Adjust Change. Press the [+] key or [ ] key to select "PF2: Initial Change". Press the [Enter] key. o The operation panel displays "Init: 250.0/250mm". Press the [+] key or [ ] key and enter the measured value in step 3. Press the [Enter] key. o The initial adjustment value is saved. o The operation panel displays "PF2: Initial Change". 57 AP-40790 Rev 2.0-23/08/20,

Step 0 : Perform the Confirm Print. Press the [+] key or [ ] key to select "PF3: Confirm Print". Press the [Enter] key. The operation panel displays "Feed Length: 250 mm". The length that the media is fed (feeding length) for confirmation adjustment printing is normally set at 250 mm. If you make the feeding length longer, the accuracy of the Media feed compensation improves. If you want to change the feeding length, press the [+] key or [ ] key and change the set value. Press the [Enter] key. o The operation panel displays "Printing". o Start Confirmation adjustment printing. 2 N Name Feed length 2 Media feeding direction After the confirmation adjustment printing, cut the media. For more information, please refer to: Cutting media Step : Measure the distance between two pluses in the confirmation adjustment print using a measurement tool, such as a ruler, confirm that the distance matches the feeding length when printing. If the distance does not match the feeding length, follow the procedure from to 5 and re-adjust. 58 AP-40790 Rev 2.0-23/08/20,

Step 2 : Perform Micro adjustment printing. Display the Media feed compensation menu on the operation panel. Press the [+] key or [ ] key to select "PF4: Micro Adj. Print". Press the [Enter] key. o The operation panel displays "Printing". o Start Micro adjustment printing. 2 Current adjustment value 0 2 After the micro adjustment printing is completed, the operation panel displays "PF4: Micro Adj. Print". Step 3 : Refer to the illustrations below and check the printing result. Input the adjustment value Step 4 : Set up the Micro Adjustment Change. Press the [+] key or [ ] key to select "PF5: Micro Adj.Change". Press the [Enter] key. o The operation panel displays "Micro: 0pulse". Press the [+] key or [ ] key and enter the micro adjustment value according to the printing result. Press the [Enter] key. o The micro adjustment value is saved. o The operation panel displays "PF5: Micro Adj.Change". o The Media feed compensation is complete. 59 AP-40790 Rev 2.0-23/08/20,

4.3.6 Replacing roll media () Replacement time Be sure to read and understand the safety warnings before handling the printer. Replace roll media if... the roll media runs out. The operation panel displays "End of Roll". If the media runs out during printing, the printer stops printing. If you want to change the media type. (2) Replacement steps There are two optional winding systems available for the CS960 o o Unwinder/Winder 00 (Only available as option in Europe/ROW) Motorized winding system with tensioning (T winder) (Standard delivered in North America, option in Europe/ROW) Please refer to the User Guide of the chosen system to know how to correctly replace roll media Refer to the pricing sheet for more details of these systems.. Remove the installed roll media. Step : Verify that the printer is ON, the printer is in Normal mode, and NOT printing. Step 2 : Push the media hold lever backward (lever up). N Name Media loading lever 60 AP-40790 Rev 2.0-23/08/20,

Step 3 : Turn the flanges of the roll media holders and wind roll media 2 N Name Roll media holders 2 Roll media Step 4 : Loosen the lever of the right roll media holder and remove the media 2 N name Roll media holder (right) 2 Fixing lever 3 Roll media 3 6 AP-40790 Rev 2.0-23/08/20,

Step 5 : Take the same procedure as in step 4 remove the roll media from the left roll media holder. 3 2 3 N name Roll media holder (left) 2 Fixing lever 3 Roll media To load another roll media, refer to: Setting media. Store the roll media you do not use according to: on storing media Attach the movable flange to the scroller when you do not set roll media, this to set the scroller to the printer. 62 AP-40790 Rev 2.0-23/08/20,

4.4 TEST PRINT 4.4. Overview and functions of the test prints Testplot Function Action to be performed when needed Nozzle Check To check the head nozzles. Perform a head cleaning. Mode print To check the print conditions. Change print conditions. Setup print To check the current setup of the printer. Change setup. Palette Print To compare output colours with printing colours. Check colour mode 4.4.2 Performing a test print Step : Step 2 : Step 3 : Verify that the printer has been switched ON and that media more than A3 size has been loaded. Refer to: Installing roll media and Loading roll media Verify that the printer is in Normal mode. Press the [Menu] key. Result: The first submenu of the Setup menu is displayed. The operation panel displays "Menu : Setup>". The printer is in Menu mode. Step 4 : Press the [-] key. Result: The operation panel displays " Menu 2: Test Print>. 63 AP-40790 Rev 2.0-23/08/20,

Step 5 : Press the [>] key. Result: The operation panel displays Test: Nozzle Check. The display enters the Test Print menu Step 6 : Press the [+] key or [-] key to select the item you want to print and press the [Enter] key. Submenus: Nozzle Check Mode print Setup print All Set List Palette print Result: Printing starts for the selected submenu. Please refer to the following topics for details on each item of the test print list: Nozzle Check to Palette print. When "Banner " or "Banner 2" is set in the Print Mode menu, "PalettePrint" is not displayed on the Test Print menu. 64 AP-40790 Rev 2.0-23/08/20,

4.4.3 Nozzle check Used to check whether there are any head clogging, missing nozzles or misfiring nozzles. If the nozzle check result indicates that the checked points are blurred or missing, clean the head. Refer to: Head cleaning. Perform the nozzle check once again after the head has been cleaned. For the printing procedure, refer to Performing a test print. 4.4.4 Mode Print Used to confirm the following printing conditions: Print mode Effect Pre heater set temperature Fixer (Platen) heater set temperature Drier heater set temperature Adjustment value For the printing procedure, refer to Performing a test print. 65 AP-40790 Rev 2.0-23/08/20,

4.4.5 Setup print Checks the current settings of the printer. User media and print mode lists are printed only when "ALL Set List" is selected. For the printing procedure, refer to Performing a test print. 66 AP-40790 Rev 2.0-23/08/20,

4.4.6 Palette print Used to compare pen colours used on the computer to the printing colours. When Banner or Banner 2 is set in the Print Mode menu, PalettePrint is not displayed on the Test Print menu. For the printing procedure, refer to Performing a test print. 67 AP-40790 Rev 2.0-23/08/20,

4.5 ADJUST PRINT This printer has been adjusted for optimum print quality before shipment at the factory. Align the print head when the print quality decreases after the installation environment or the media has been changed. Be sure to read and understand the safety warnings before handling the printer. Align the print head as described in the following procedure: Step : Step 2 : Step 3 : Step 4 : Switch ON the printer. Load more than A3 size print media. Confirm that the printer functions normally. Press the [Menu] key. Result: The operation panel displays "Menu : Setup>". Shifts to the Setup menu display. Step 5 : Press the [>] key. Set: MediaType is displayed. Step 6 : Step 7 : Press the [+] or [ ] key to select the media type to use. Press the [Enter] key. **>: PrintMode is displayed. Step 8 : Press the [Enter] key. Mode: quality will be displayed. The display shifts to the printing mode menu. Select the printing mode you want to use. Step 9 : Press the [+] or [ ] key to select "Adj.4: Bi-D Quality". Step 0 : Press the [CANCEL] key several times. The operation panel shifts back to normal. Displays the adjustprint menu on the operation panel. Step : Press the [menu] key. Menu:Setup> is displayed on the operation panel The operation menu shifts to the setup menu display. Step 2 : Press the [+] key or [-] key to select Menu3: Adjust print Step 3 : Press the [>] key. Adj Confirm is displayed on the operation panel. The display enters the adjustprint menu. Step 4 : Press the [Enter] key. 68 AP-40790 Rev 2.0-23/08/20,

A confirmation pattern for quality adjustment is printed. After the confirmation pattern is printed, the operation panel displays "Adj.: Confirm". Step 5 : Check that the confirmation pattern printing result is as follows When the printing result is : You do not need perform Alignment. The procedure for the Alignment is now complete. When the printing result is : You need to perform Alignment. Register a setting for Bi-D Normal (two-way printing/normal mode). Display the Adjust Print menu in the same way as previous steps. Step 6 : Press the [+] key or [ ] key to select "Adj.5: Bi-D Normal". 69 AP-40790 Rev 2.0-23/08/20,

Step 7 : Press the [ENTER] key. Start "Bi-D normal" pattern printing. Check the BI-D normal pattern printing and select the number corresponding to the lines that are most closely aligned. 4 is selected in the next printing sample. Step 8 : Press the [+] or [ ] key to set the number that you have selected. Step 9 : Press the [Enter] key. The set value for BI-D normal is registered. Adjust5 BI-D Normal is displayed on the operation panel. Register the setting for Bi-D SPEED (two-way printing/speed mode) in the same way as in previous steps. Step 20 : Press the [CANCEL] key to exit from the setup. 70 AP-40790 Rev 2.0-23/08/20,

4.6 MENU SETUP ON THE OPERATION PANEL 4.6. Menu setup procedure Step : Step 2 : Confirm that the operation panel is in the Normal mode. Press the [menu] key. Step 3 : Step 4 : Menu : Setup> is displayed. Press >, the operation panel shifts to the Setup menu display. Step 5 : Press the [+] key or the [-] key to select a setup item and press the [ENTER] key. The settings will be confirmed. When setup items have a submenu, the display shifts to the next menu. When a setup item has a submenu, > is displayed on the right end of the LCD monitor. 7 AP-40790 Rev 2.0-23/08/20,

Step 6 : The setting in the blinking part of the LCD monitor can be changed. Press the [+] key or the [-] key to change the setting. Step 7 : To save the changed setting, press the [ENTER] key. The setting is saved and the next setup item is displayed. If you press the [CANCEL] key, [+] key or the [-] key without pressing the [ENTER] key after changing a setting, the change will not be saved. Step 8 : Press the [CANCEL] key to exit from the setup. The previous setup menu is displayed. When the main menu is displayed, the screen turns to Normal. 72 AP-40790 Rev 2.0-23/08/20,

4.6.2 Panel setup menu overview. The following items are found in the Panel setup menu. Setup item Setup menu Test print menu Adjust print menu. Cleaning menu Selection menu Version menu Sleep mode menu Description Various settings of the printer are configured. Performs a nozzle check of the print head and setup list. Print and adjust test patterns for alignment. Perform head cleaning set up the contents of the setup menu Displays the version of the firmware Sleep mode settings are configured. For details regarding the setup menu, refer to Panel setup menu 4.7 PANEL SETUP MENU In the table below you will find the complete menu structure and its function: Setup item Set: MediaType Set2: Effect Set3: Flushing Set4: Side Margin Set5: Media Initial Set6: Media Width / MediaWidth Check Description Set up the media type for printing. Set up the Effect menu. Set up the Flushing operation while printing. Set up the right and left margin when printing. Set up whether the media width and edge are detected when initializing the media. Specifies the media width between the loading mark and the left end if media detection is not performed during media initialization. Displays the detected media width if media detection is performed during media initialization. Set9: Origin Set the start position of the printing data. Set0: Prev. Stick Set up to prevent media from sticking when printing. Set: HeadFan Set up head fan operation Set2: CR Movement Set up the distance to move the print head while printing. Set3: Overwrite Cnt Set up the Overwrite Cnt per swath. Set4: Overwrite Wait Set up the waiting time while overwrite printing. Set5: Slant Check Set up the slanting detection between two consecutive print jobs Set6: Auto Cleaning Set up the auto cleaning time while printing. Set7: Ink Status Display the remaining ink level of the ink cassette that was installed into the ink cassette slot. Set8: Roll Length Set up the roll media length. Set9: Head Wash Perform a head wash Set20: CR Maintenance Unlocks carriage from home position in order to be able to clean the wiper. Set2: Initialization The parameter values of the printer are restored to their factory defaults Set22: Life Times Display the operational life time of each part. Set23: IP Address Set the IP address of the printer. Set24: Subnet Mask Set the subnet mask of the printer. Set25: Gateway Set the Gateway. Set26: Temporary The settings of "OFF" or "ALL OFF" in the Selection menu are displayed in the setup menu temporary. [Cancel] key: Shift to the previous hierarchy. 73 AP-40790 Rev 2.0-23/08/20,

4.7. MediaType menu Setup item Setting Value Description Type Type 2... Media Type 29 Type 30 4.7.. User media menu Set up the media type for printing. It is possible to set 30 different user settings as "Type -30" for printing. [Enter] key: Shift to the next hierarchy. refer to: User media menu [Cancel] key: Save the setting value and shift to the previous hierarchy. refer to Setup menu If non-compatible media is used, the following problems may occur: o Media detection error o Slant, snag and wrinkle of media o Media jams o Optimum printing quality cannot be obtained due to blots, blurs and dirt of ink. o End detection of roll media cannot be performed, etc. The problems caused by the use of non-compatible will not be covered by the warranty and repair expenses will be paid by the customer. For details, contact your OCÉ local representative. Setup item Setting Value Description Print mode Set up the print mode according to the used print data or print speed. [Enter] key: Shift to the next hierarchy. refer to Print mode menu PF Adjust Various settings on the Media feed compensation can be set. [>] key: Shift to the next hierarchy. refer to Dist. Adj menu Set up the Pre Heater temperature. Pre Heater [Enter] key: Shift to the next hierarchy. refer to Pre heater menu Set up the Platen Heater temperature. Type to 30 Fixer (platen) [Enter] key: Shift to the next hierarchy. refer to Platen heater menu Set up the After Heater temperature. Dryer [Enter] key: Shift to the next hierarchy. refer to After heater menu Set up whether the heater is preheated while in StandbyHeating standby mode. [Enter] key: Shift to the next hierarchy. refer to StandbyHeating menu Set up the vacuum fan operation Vacuum Fan [Enter] key: Shift to the next hierarchy. refer to Vacuum fan menu [Cancel] key: Shift to the previous hierarchy. refer to Media type menu 74 AP-40790 Rev 2.0-23/08/20,

4.7..2 Print Mode menu Set up the printing mode according to the used print data or print speed. print mode Resolution Head Media Print Passes Dir Drop Family/ Drop Size (2) Head Speed (3) Max. Print Width (mm) quality 440 440 6 uni VSD3d-S Slow 65 quality2 440 720 8 uni VSD3d-V Slow 65 quality3 720 720 8 uni VSD3d-V Slow 65 quality4 720 720 8 bi VSD3d-V Slow 65 quality5 () 720 720 8 bi VSD3d-V Slow 65 graphics 720 720 8 uni VSD3d-V Fast 65 graphics2 720 720 8 bi VSD3d-V Fast 65 graphics3 () 720 720 8 bi VSD3d-V Fast 65 banner 540 720 6 uni VSDd-V Fast 65 banner2 540 720 6 bi VSDd-V Fast 65 banner3 720 720 4 uni VSDd-V Slow 65 banner4 720 720 4 bi VSDd-M Fast 65 Remark: () Print modes only selectable via RIP and not visible on the CS960 panel (2) Large Drop Family - VSD : 7 4 2 ng / Small Drop Family - VSD3 : 3.5 7 2.5 ng (3) Head speed: Slow = 320 cps = 60 mm/s and Fast = ± 400 cps = 06 mm/s cps = 0. inch per second. For Unidir: return speed = 400 Cps (4) If WAVE STITCHING is switched OFF, the print speed increases by approximately 4%. 4.7..3 Dist.Adj menu Various settings on the Media feed compensation can be set. Setup Item Setting Value Description Init.Adj.Print Perform the initial adjust print. [Enter] key: Shift to the next hierarchy. Init.Adj.Change Set up Initial Adjust Change. [Enter] key: Shift to the next hierarchy PF Confirm Print Perform the Confirm Print. [Enter] key: Shift to the next hierarchy. Micro Adj. Print Perform the Micro Adjustment Print. [Enter] key: Shift to the next hierarchy. Micro Adj.Change Set up the Micro Adjustment Change. [Enter] key: Shift to the next hierarchy. [Cancel] key: Shift to the previous hierarchy. 75 AP-40790 Rev 2.0-23/08/20,

4.7..4 Init.Adj.Print menu Setup Item Setting Value Description Change the length (feed length) of the media feed direction for the initial adjust print. [Enter] key: 00 mm to <250 mm> to 500 mm The setting value is determined. Feed Length "Printing" is displayed and the initial adjust print is started. After printing, the printer enters in the normal status. [Cancel] key: Cancel the setting value and shift to the previous hierarchy. 4.7..5 Init.Adj.Change menu Setup Item Setting Value Description 200.0 mm to <250.0 mm> to Set up Initial Adjust Change. 300.0 mm Init. [Enter] key: Save the setting and shift to the previous hierarchy. [Cancel] key: Cancel the setting and shift to the previous hierarchy. 4.7..6 Confirm Print menu Setup Item Setting Value Description Feed Length 00 mm to <250 mm> to 500 mm Change the length (feed length) of the media feed direction for the Confirm Print. [Enter] key: The setting is determined. "Printing" is displayed and initial adjust print is started. After printing, the printer enters the normal status. [Enter] key: Save the setting and shift to the previous hierarchy. [Cancel] key: Cancel the setting and shift to the previous hierarchy. 4.7..7 Micro Adj. Print menu Setup Item Setting Value Description Micro Adj. Print Printing Print the PF pattern (micro adjustment) with a focus on the micro adjustment value. Printing interval: ± pulse [Cancel] key: Shift to the previous hierarchy. If the printer is terminated during printing it shifts to the previous level. 4.7..8 Micro Adj.Change menu Setup Item Setting Value Description 20 pulse to <0 pulse > to 20 Set up the Micro Adjustment Change. pulse Micro Adj.Change [Enter] key: Save the setting and shift to the previous hierarchy. [Cancel] key: Cancel the setting and shift to the previous hierarchy. Be sure to read and understand the safety warnings before handling the printer. 76 AP-40790 Rev 2.0-23/08/20,

4.7..9 Pre Heater menu Set up to acclimatize and preheat the media before printing. The temperature to be set for the Pre Heater varies depending on the media which is used. For recommended temperature settings of Pre Heater, refer to the "Recommended media list". Setup Item Setting Value Description Set up the Pre Heater temperature. 3 2 OFF / <30 C> to 50 C Pre Heater. Roll media 2. Pre Heater 3. Print head [Enter] key: Save the setting and shift to the previous hierarchy. [Cancel] key: Cancel the setting and shift to the previous hierarchy. User media menu 4.7..0 Fixer (platen) menu Set up this menu to warm up the loaded media and improve the printing quality. (Ink fixation) The temperature to be set for the Fixer (Platen) varies depending on the media which is used. For recommended temperature settings of Fixer (Platen), refer to the "Recommended media list". Setup Item Setting Value Description Set up the fixer (platen) temperature. 3 2 OFF / <30 C> to 50 C Fixer (platen) Heater. Roll media 2. Fixer (Platen) Heater 3. Print head [Enter] key: Save the setting and shift to the previous hierarchy. [Cancel] key: Cancel the setting and shift to the previous hierarchy. User media menu 77 AP-40790 Rev 2.0-23/08/20,

4.7.. Dryer menu Temperature to be set for the after Heater varies depending on the media which is used. For recommended temperature settings of the after heater, refer to the "Recommended media list". Setup Item Setting Value Description Set up the after Heater temperature. 2 3 OFF / <30 C> to 50 C After Heater. Roll media 2. Dryer- After heater 3. Print head [Enter] key: Save the setting and shift to the previous hierarchy. [Cancel] key: Cancel the setting and shift to the previous hierarchy. User media menu 4.7..2 Standby Heating menu Set up whether each heater is preheated (idle heat) while in standby mode. Setup Item Setting Value Description StandbyHeating 4.7..3 Vacuum Fan menu 0 min to <60 min> to 240 min Sets the length of time to preheat the heaters. When more than the set time has passed, each heater switches off [Enter] key: Save the setting and shift to the previous hierarchy. [Cancel] key: Cancel the setting and shift to the previous hierarchy. User media menu Setup Item Setting Value Description Low Set when using soft media <High> Set when regular media is used. Vacuum Fan [Enter] key: Save the setting and shift to the previous hierarchy. [Cancel] key: Cancel the setting and shift to the previous hierarchy. User media menu 78 AP-40790 Rev 2.0-23/08/20,

4.7.2 Effect menu 4.7.2. Printer menu integration The WAVE stitching settings can be found on the following location in the printer menu. Menu: Setup> Set : MediaType Effect: Effect: Wave Fuzz Effect: Effect: Effect: Effect: Fine & Wave Fine & Fuzz S.Fine&Wave None Set 2: Effect Setup items Parameters Description None The Effect function is not used straight line printing. Wave Effect Fuzz Fine & Wave Fine & Fuzz A-S.Fine&Wave B-S.Fine&Wave A wave pattern will be used to print the file without the known artefacts such as banding, ink bleed Please refer to the decision throughput path to know which wave form to use for which application. Most RIP software also allows controlling the weaving settings directly from the RIP. 79 AP-40790 Rev 2.0-23/08/20,

Use this menu to improve the print quality by means of intelligent interweaving print algorithms (WAVE stitching) Setup Item Setting Value Description Effect None None 2 <Wave > Wave 2 Fuzz Fuzz 2 Fine&Wave Fine&Wave 2 Fine&Fuzz Fine&Fuzz 2 A-S.Fine&Wave The effect function is not used. If obvious white lines or uneven print density appear on the printed media in None, set it to None2 The printing joint will be the wave form. It will improve the print quality. If obvious white lines or uneven print density appear on the printed media in Wave, change the setting to Wave 2 This waveform gives a fuzzy joint between the consecutive print passes improving overall print quality. Set up this menu when obvious white lines or uneven print density appear on printed media in Wave. If obvious white lines or uneven print density appear on printed media in Fuzz set Fuzz 2 Perform printing at a slower speed compared with Wave Set up this menu when you want to improve the print quality compared with Wave. If obvious white lines or uneven print density appear on the printed media in Fine&Wave, change the setting to the one with the best print result in Fine&Wave to 4 Performs Wave printing using one side of the nozzles of the print head. Since only one side of the nozzles is used, printing speed becomes half of Waveto 4. Set up this menu when you want to improve the print quality compared with Fine&Wave to 4 B-S.Fine&Wave Performs Wave printing using the other side of the nozzles of A-S.Fine&Wave since only one side of the nozzles is used, printing speed becomes half of Waveto4. Set up this menu when you want to improve the print quality compared with Fine&Wave to 4 [Enter] key: Save the setting and shift to the previous menu. [Cancel] key: Cancel the setting and shift to the previous menu. Refer to: Setup menu 4.7.2.2 Advantages. Smoother images WAVE stitching keeps the bleed between passes under control and makes colour banding less obvious. Small misalignments of the heads are becoming less critical. Misfiring/missing nozzles are less visible in the output. 2. Image printability Images are easier to print with less signs of banding/bleeding. Some images can be printed at higher speeds, without quality loss. Some difficult images become printable at faster speeds. Especially sign-images have a much smoother surface. 3. CS960 = easier to use The step-adjust is becoming less critical, making it a lot easier for the user to have good quality outputs. 4. Gamut Boost Because of the previous benefits, we clearly see a colour gamut boost by using the Intelligent Interweaving technique in combination with dedicated profiles. 5. Application Compatibility Thanks to WAVE stitching, it is possible to reach predictable output results. 80 AP-40790 Rev 2.0-23/08/20,

4.7.2.3 WAVE STITCHING availability There are a lot of different print modes available on the Océ CS960. For each mode, 3 different wave patterns can be chosen, resulting in different speeds. To make it much easier, only 6 combinations are recommended by Océ. Please find below an overview with recommended modes. Print mode Resolution # passes dir Wave stitching available None Wave Fuzz Fine&Wave S.fine&wav Quality 440x440 8 Uni X ٧ ٧ ٧ ٧ Quality2 440x720 4 Uni X ٧ ٧ ٧ ٧ Quality3 720x720 4 Uni X ٧ ٧ ٧ ٧ Quality4 720x720 4 Bi X ٧ ٧ ٧ ٧ Quality5 (*) 720x720 4 Bi X ٧ ٧ ٧ ٧ Graphics 720x720 4 Uni X ٧ ٧ ٧ ٧ Graphics2 720x720 4 Bi X ٧ ٧ ٧ ٧ Graphics3 (*) 720x720 4 Bi X ٧ ٧ ٧ ٧ Banner 720x540 3 Uni X ٧ ٧ ٧ ٧ Banner2 720x540 3 Bi X ٧ ٧ ٧ ٧ Banner3 720x720 2 Uni X ٧ ٧ ٧ ٧ Banner4 720x720 2 bi X ٧ ٧ ٧ ٧ ٧ = Wave stitching available X = No Wave stitching = Recommended modes (*) = PrintMode only selectable via RIP software and not selectable from the control panel of the printer 4.7.3 Flushing menu Setup Item Setting Value Description Flushing is done in the spitting box. Origin [Enter] key: Save the setting and shift to the previous hierarchy. Flushing is done on the page margins. Flushing <On Media> [Enter] key: Save the setting value and shift to the previous hierarchy. Refer to: Flushing return count menu [Cancel] key: Cancel the setting and shift to the previous hierarchy. Refer to: Setup menu 8 AP-40790 Rev 2.0-23/08/20,

4.7.3. Flushing return count menu Set the frequency (flushing return count) that the print head returns to the original spitting box when setting "On Media" in the Flushing menu. When increasing the flushing return count, clogging could occur while printing continuously. Setup Item Setting Value Description Set the flushing return count. Example Once to < 5 times > to o Once: return to the original spitting box every time the print 999 times head goes and returns once. Return count o 5 times: return to the original spitting box every time the print head goes and returns five times. [Enter] key: Save the setting and shift to the previous hierarchy. [Cancel] key: Cancel the setting and shift to the previous hierarchy. 4.7.4 Side Margin menu Setup Item Setting Value Description <5 mm> to 25 mm Set the side margin. Count [Enter] key: Save the setting value and shift to the previous hierarchy. [Cancel] key: Cancel the setting value and shift to the previous hierarchy. Refer to: Setup menu When selecting "On Media" in the Flushing menu, the value of the Side Margin is set automatically. 4.7.5 Media Initial menu Set up whether the media width and edge will be detected when initializing the media. Setup Item Setting Value Description The media is not detected. OFF When media initial menu is set to OFF, you can manually set the media width in the media width menu. Refer to: Media Width / Media Width menu Init. Top&Width <Width> Detect the media width and edge while initializing the media. Detect the media width while initializing the media. [Enter] key: Save the setting value and shift to the previous hierarchy. [Cancel] key: Cancel the setting value and shift to the previous hierarchy. Refer to: Setup menu 82 AP-40790 Rev 2.0-23/08/20,

4.7.6 Media width menu If media detection is switched off, the media width menu allows you to manually enter the media width Media width menu setting a larger value than the actual media width in the Media width menu may cause ink to be fired onto the printer Setup Item Setting Value Description <.000 mm> to Sets the media width 625 mm Media width Media width menu [Enter] key: Save the setting value and shift to the previous hierarchy. [Cancel] key: Cancel the setting value and shift to the previous hierarchy. Refer to: Setup menu Setup Item Setting Value Description **** mm Displays the media width that is detected while initializing. Media width [Cancel] key: Cancel the setting value and shift to the previous hierarchy. Refer to: Setup menu 4.7.7 Winding unit menu Sets the operation of the optional winding unit. When the winding unit is not installed, do not set the printer to Type or the printer can function improperly. When the winding unit menu is set to type the setting for the Prev. Stick menu is disabled. Setup Item Setting Value Description <OFF> No use of the winding unit Take-up Type set toe type to use the optional winder - [ENTER] key saves the setting and shifts to the previous menu. [CANCEL] key cancels the settings and shifts to the previous menu. 83 AP-40790 Rev 2.0-23/08/20,

4.7.8 Origin menu Set this menu when reprinting on the margin, when the printing data position is changed to the position of the already printed media. Setup Item Setting Value Description X (media feeding distance): 00000 mm to 9,999 mm Y (print head transferring distance): 00000 mm to 99999 mm Change the print head position and media feeding distance with the following keys. [>] key: Decrease the print head transferring distance. [<] key: Increase the print head transferring distance. [+] key: Increase the media feeding distance. [ ] key: Decrease the media feeding distance. Y Origin Y 2 X X 0 Confirm Position E. Starting position 2. Media feeding direction [Enter] key: Display "Moving Origin Pos.", and move the print head to the starting position. The operation panel displays the following contents. [Enter] key or after a certain period of time: The setting value is determined. Print head returns to the original position. Save the setting and shift to the previous hierarchy. Refer to: Setup menu [Cancel] key: Cancel the setting and shift to the previous hierarchy. Refer to: Setup menu 4.7.9 Prev. Stick menu Setup Item Setting Value Description OFF Sticking prevention is not performed <ON> The sticking prevention is performed. Feed the media back and forth to prevent sticking. Prev. Stick [Enter] key: Save the setting value and shift to the previous hierarchy. [Cancel] key: Cancel the setting value and shift to the previous hierarchy. Refer to: Setup menu 84 AP-40790 Rev 2.0-23/08/20,

4.7.0 Head fan menu Activate the head fan if blurring or dot losses occur during printing. Setup item Setting Description Headfan <OFF> The fan is not activated ON Activates the fan ----- [CANCEL] key: saves the setting and shifts to the previous menu 4.7. CR Movement menu Set up the range to move the print head while printing. Setup Item Setting Value Description The print head movement equals the print data width. <Data> Improve the print speed since decreasing the transferring range of the print head. CR Movement Machine The print head moves from origin to the maximum media width. [Enter] key: Save the setting value and shift to the previous hierarchy. [Cancel] key: Cancel the setting value and shift to the previous hierarchy. Refer to: Setup menu 4.7.2 Overwrite Cnt menu Setup Item Setting Value Description <once> to 9 times Set the overwrite count. Overwrite Cnt [Enter] key: Save the setting and shift to the previous hierarchy. [Cancel] key: Cancel the setting and shift to the previous hierarchy. Refer to: Setup menu 4.7.3 Overwrite Wait menu Increasing the overwrite wait time, you allow more time for the ink to settle and fix. Setup Item Setting Value Description <0s> to 0.s to 5.0s Set the Overwrite Wait time. Overwrite Wait [Enter] key: Save the setting and shift to the previous hierarchy. [Cancel] key: Cancel the setting and shift to the previous hierarchy. Refer to: Setup menu 85 AP-40790 Rev 2.0-23/08/20,

4.7.4 Slant Check menu Setup Item Setting Value Description OFF Slant Check is not performed. <ON> Slant Check is performed between two consecutive print jobs. Slant Check [Enter] key: Save the setting and shift to the previous hierarchy. [Cancel] key: Cancel the setting and shift to the previous hierarchy. Refer to: Setup menu 4.7.5 Auto Cleaning menu Perform an auto clean to prevent the print head from clogging. Setup Item Setting Value Description OFF The auto cleaning is not performed. hours When the selected time is reached, the auto cleaning is Auto Cleaning 2 hours 3 hours 4 hours 5 hours 6 hours 9 hours 2 hours 8 hours 24 hours performed. [Enter] key: Save the setting and shift to the previous hierarchy. [Cancel] key: Cancel the setting and shift to the previous hierarchy. Refer to: Setup menu 4.7.6 Ink Status menu When displaying the Ink Status menu, use genuine ink cassette. When using ink cassette other than the genuine ones, the ink status will not be displayed correctly. Setup Item Setting Value Description 0-00 (Unit: %) Remaining ink quantity of K, C, M and Y colour is displayed. KCMY [Cancel] key: Shift to the previous hierarchy. Refer to: Setup menu 86 AP-40790 Rev 2.0-23/08/20,

4.7.7 Roll Length menu Setup Item Setting Value Description <OFF> Roll Length is not used. [Enter] key: Save the setting and shift to the previous hierarchy. Roll Set up the roll media length. Roll media The Roll Length setting can be set for "Roll" to "Roll3". Roll2 [Enter] key: Save the setting and shift to the next hierarchy. Refer to: Roll length menu Roll3 [Cancel] key: Cancel the setting and shift to the previous hierarchy. Refer to: Setup menu 4.7.7. Roll media Length menu Setup Item Setting Value Description Set the roll media length. Length m to <30m> to 99m When replacing the roll media, adjust the roll media length again. If the roll media length is not set, the residual quantity of roll media will not be displayed correctly. [Enter] key: Save the setting value and shift to the previous hierarchy. [Cancel] key: Cancel the setting and shift to the previous hierarchy. Refer to: Setup menu 4.7.8 Head Wash menu Make sure to use the correct and genuine cleaning fluid. Setup Item Setting Value Description Perform head cleaning. Start [Enter] key: Head Wash Perform the head cleaning operation. The operation panel displays the following contents. Remove cassettes Remove the ink cassette, and install the cleaning cassette. Refer to: Replacing ink cassettes [Cancel] key: Shift to the previous hierarchy without the head cleaning operation. Refer to: Setup menu 87 AP-40790 Rev 2.0-23/08/20,

4.7.9 CR Maintenance menu Setup Item Setting Value Description Clean the wiper. Start [Enter] key: The print head moves to the centre. The wiper moves forward. Cleaning the wiper is complete. CR Maintenance [Enter] key: End Print head returns to the original position. The wiper returns to the original position. [Cancel] key: Shift to the previous hierarchy without the wiper cleaning operation. Refer to: Setup menu 4.7.20 Initialization menu The setting value of the printer is returned to default. Setup Item Setting Value Description ALL All settings return to factory default. MediaType The settings of the MediaType menu are returned to factory default. The settings other than the MediaType menu are returned to factory Except MediaType default. Initialization [Enter] key: Display "Initialling", and initialize the setting. [Cancel] key: Shift to the previous hierarchy without initialization. Refer to: Setup menu 4.7.2 Life Times menu Setup Item Setting Value Description Head Display the operational life of each part. Pump 5 Asterisks (00%) indicate the operational life of a part CR Motor As the part deteriorates, the number of asterisks decreases one by one (20 %). Life Times The part must be changed when all of the asterisks have disappeared, PF Motor and "Change" is displayed. [Cancel] key: Shift to the previous hierarchy. Refer to: Setup menu Do not keep using a part which has reached its life span. Problems caused by doing so will not be covered by the warranty. 88 AP-40790 Rev 2.0-23/08/20,

4.7.22 IP Address menu Be sure to set the IP address after consulting your network administrator. Setup Item Setting Value Description 000.000.000.000~ Use the following keys to change the IP address. <92.68.00.253>~ [+] key: Increase the value. IP Address 255.255.255.255 [ ] key: Decrease the value. [Enter] key: Change the value for the next segment. [Cancel] key: Save the setting and shift to the previous hierarchy. Refer to: Setup menu 4.7.23 Subnet Mask menu Be sure to set the subnet mask after consulting your network administrator. Setup Item Setting Value Description 000.000.000.000~ Use following keys to change the subnet mask. <255.255.255.000>~ [+] key: Increase the value. Subnet Mask 255.255.255.255 [ ] key: Decrease the value. [Enter] key: Change the value for the next segment. [Cancel] key: Save the value and shift to the previous hierarchy. Refer to: Setup menu 4.7.24 Gateway menu Be sure to set the gateway after consulting your network administrator. Setup Item Setting Value Description 000.000.000.000~ Use the following keys to change the gateway. Gateway <92.68.00.254>~ [+] key: Increase the value. 255.255.255.255 [ ] key: Decrease the value. [Enter] key: Change the value for the next segment. 4.7.25 Version menu Displays the version of the firmware Setup item Setting Description Ver. M/C *.**(Main)/*.**(Controller) Displays the version of the firmware on the main (M) and controller (C) sides. - [CANCEL] key shifts to the previous menu 89 AP-40790 Rev 2.0-23/08/20,

4.7.26 Sleep mode menu Sleep mode settings are configured. When you activate sleep mode, the printer operates as follows. The exhaust fan stops The vacuum fan stops All heaters stop All lamps switch off except for the power lamp Automatic head cleaning is performed after the time set in the Timer setting menu has expired. Setup item Setting Description Sleep mode Set timer Sets the auto cleaning interval of the printer Start Activates the sleep mode - [CANCEL] key shifts to the previous menu. 4.7.27 Timer setting menu Set the head cleaning interval of the printer for sleep mode. When more than the set time has passed, the print head is cleaned automatically. During sleep mode, even if the set time has passed, print head cleaning is not performed under the following circumstances. o The front cover is open. o The media loading lever is raised o The waste fluid tank is full o The ink cassette is empty o The ink cassette is removed. o An object other than an appropriate ink cassette is in the cassette slot. When the printer returns to a normal state, head cleaning is restarted and sleep mode continues. If one of the above conditions occurs during head cleaning, cleaning is stopped. When the printer returns to a normal state, head cleaning is restarted. Setup item Setting Description hour The selected time is passed, the 2 hours head cleaning is performed. 3 hours 4 hours 5 hours Set timer <6 hours 9 hours 2 hours 8 hours 24 hours - [CANCEL] key shifts to the previous menu. 90 AP-40790 Rev 2.0-23/08/20,

4.7.28 Sleep mode start menu Activate sleep mode During sleep mode, Restart ==> Enter will be displayed in the operation panel. During sleep mode, pressing the [ENTER] key will return the printer to normal operation. If your try to switch to sleep mode under the following circumstances, Don t start sleep mode will be displayed and the printer will not change to sleep mode. o The front cover is open o The media loading lever is raised. o The waste fluid tank is full o The ink cassette is empty o The ink cassette is removed o An object other than an appropriate ink cassette is inserted in the cassette slot. Activate sleep mode again after returning the printer to a normal state. Refer to Error messages. During sleep mode, pressing the [ENTER] key under the circumstances listed above will not return the printer to normal operation. Refer to Error messages. Setup item Setting Description Start Start sleep mode? [ENTER] key activate sleep mode. [CANCEL] key shifts to the previous menu without activating sleep mode. Refer to sleep mode menu Restart ==> ENTER During sleep mode. [ENTER] key return the printer to normal operation. 9 AP-40790 Rev 2.0-23/08/20,

4.8 OPERATING FROM THE OPERATION PANEL Be sure to read and understand the safety warnings before handling the printer. 4.8. Feeding media You can feed roll media at any position you want Follow the procedure below to feed media. Step : Step 2 : Step 3 : Confirm that the operation panel is Normal Check that the media loading lever is down. Press [Forward ] key or the [backward ] key. Media is fed forward or backward. Step 4 : Release the [Backward ] key or the [Forward ] key after feeding media to the desired position. 92 AP-40790 Rev 2.0-23/08/20,

4.8.2 Stop printing Be sure to read and understand the safety warnings before handling the printer. If you want to stop printing, operate as follows. Step : Step 2 : Stop sending printing data from the computer to the printer. Press the [Cancel] key. The printer operates as follows. Printer status Printing Receiving / Converting Operation with the [Cancel] key pressed Terminates printing and deletes the non printed data. Delete the received / analyzed data and the remaining incoming data If a large amount of data is saved on the printer, the operation panel may not return to Normal by a single [Cancel] operation. In such cases, wait a few seconds and press the [Cancel] key again. 4.8.3 Pause printing It is possible to pause during printing. If the printing operation is paused, the output quality cannot be guaranteed. Step : Press the [-] key. The printer pauses the operation. PrintRestart ==> ENTER is displayed. Step 2 : To restart the printing operation, press the [ENTER] key. 93 AP-40790 Rev 2.0-23/08/20,

4.8.4 Cutting media Be sure to read and understand the safety warnings before handling the printer. Step : Verify the following regarding the operational condition of the product. The operation panel displays: Ready to print. Step 2 : Step 3 : Step 4 : If the roll media cut position is changed, refer to Feeding media and advance the roll media to the desired cut position. Open the front cover. Place a razor blade on the media cut groove on the media guide, and cut the roll media. 2 3 N Name Media guide 2 Media cut groove 3 Razor blade Cutting roll media is complete. When loading the new roll media, cut the front edge of the media if it is not straight. 94 AP-40790 Rev 2.0-23/08/20,

4.8.5 Changing and confirming settings while printing. 4.8.5. Procedure for changing and confirming settings while printing. Step : Confirm that the printer is in one of the following conditions; Receiving Converting Printing Warming up Step 2 : Press the [Menu] key. Menu : Print Start is displayed. When print job is sent with heaters OFF, no message warming up will be visible and no message Menu: Print start will be visible. Step 3 : Press the [+] key or the [-] key to change or confirm settings. Refer to: Settings that can be changed or confirmed while printing for more information on this topic. 95 AP-40790 Rev 2.0-23/08/20,

4.8.5.2 Settings that can be changed or confirmed while printing. The Print start menu is displayed only when the printer is warming up. When you change a setting during operation, be sure to select Backup to save the setting that you changed. If the printer returns to Normal without Backup being selected, the changed setting is not saved Setup Item Setting Description Print Start ---- [ENTER] key: if the heater temperature does not reach the set value during warming-up, printing starts. Pre Check the current Pre Heater temperature. Temperature Platen Check the current Platen Heater temperature After Check the current After Heater temperature Pre Heater OFF / 30 C to 50 C Change the Pre Heater temperature Platen Heater OFF / 30 C to 50 C Change the Platen Heater temperature After Heater OFF / 30 C to 50 C Change the After Heater temperature PF Adjust -20 pulse to 0 to 20 pulse Change the feed adjustment value Backup ---- [ENTER] key: Save the changed setting. ---- [CANCEL] key: the printer returns to normal. 96 AP-40790 Rev 2.0-23/08/20,

5 PERIODICAL MAINTENANCE 5. Done by end user... 98 5.. Items needed... 99 5..2 Weekly maintenance... 00 5..2. Cleaning the wiper... 00 5..2.2 Cleaning around the print head.... 03 5..2.3 Cleaning the outer case... 06 5..2.4 Cleaning inside the printer... 06 5..2.5 Drip cleaning into the cap... 08 5..3 Monthly maintenance... 09 5..3. Replacing the spitting box sponges... 09 5..4 Several times a year... 0 5..4. Clean the timing fence... 0 5..4.2 Clean the Y-rail... 0 5..4.3 Clean the P-rear sensor surface... 5..5 Head cleaning... 2 5.2 Done by Authorized Océ Technician... 3 5.2. Periodical replacement of parts... 3 5.2.2 Periodical inspection part list... 3 97 AP-40790 Rev 2.0-23/08/20,

5. DONE BY END USER This section describes the periodical services required for a CS960 series printer. The periodical services ensure stable printout quality of the machine. In the periodical services, some service parts need to be checked, cleaned or replaced. Important Be sure to wear gloves when working with inks or cleaning liquid. Perform periodical inspection according to the table below. Action Frequency Eco-Solvent ink Bio-Lactite ink Low Solvent Ultra ink Clean the wipers Weekly Weekly Weekly Clean around the bottom of the head Weekly Weekly Weekly Clean the edges of the cap Weekly Weekly Weekly Drip cleaning liquid into the cap Cleaning the inside of the printer Replace spitting box sponges Clean media guide platen Clean timing fences Clean P-Rear sensor front surface Clean pressure rollers /// Weekly Weekly Monthly Monthly Monthly 2 months Monthly Monthly Several times a year Several times a year Several times a year Several times a year. Do not insert or drop metal or other objects through openings of the printer. It could lead to an electric shock and / or fire. When substances or liquids such as water entered the printer, do NOT use the printer. It could lead to an electric shock and/or fire. Immediately o Switch OFF the printer. o Disconnect the power plugs from the electric sockets. o Contact your local OCÉ representative. The accessory kit, delivered with the printer, contains items to perform the periodical maintenance (except for cleaning liquid). Depending on the ink you are currently using, order the correct cleaning liquid. 98 AP-40790 Rev 2.0-23/08/20,

5.. Items needed Refer to www.mediaguide.oce.com for more information concerning available maintenance kits and items. Dedicated cleaning liquid o If the printer is currently loaded with Eco-Solvent ink, order Eco-Solvent cleaning o If the printer is currently loaded with Low Solvent Ultra ink, order Low Solvent Ultra cleaning o If the printer is currently loaded with Bio-Lactite ink, order Bio-Lactite cleaning Polyknit wipers Pipettes Gloves Swabs Spitting box sponge o In case your printer is currently loaded with Bio-Lactite ink, make sure to install the correct spitting box sponge. Sponge positioned underneath the left spitting box sponge 99 AP-40790 Rev 2.0-23/08/20,

5..2 Weekly maintenance 5..2. Cleaning the wiper Clean the wiper once a week or when blurs or incompleteness in printing remains after the head cleaning. Use the cleaning stick when cleaning the wiper. Step : If the printer is switched ON, make sure that: Printing or other operations are not in progress. The display is in the normal state. Step 2 : Step 3 : Display the CR Maintenance menu on the operation panel. Press the [Menu] key. Menu : Setup> is displayed. The operation panel shifts to the setup menu display. Step 4 : Press the [>] key. Set: MediaType is displayed. Step 5 : Step 6 : Press the [+] key or [-] key to select Set20: CR Maintenance. Press the [ENTER] key. CR Mainte.: Start is displayed. The display enters the CR Maintenance menu. Step 7 : Press the [ENTER] key. Maintenance starts. The print head moves to the left. The wiper moves forward. CR Maintenance: End is displayed. 00 AP-40790 Rev 2.0-23/08/20,

Step 8 : Open the maintenance cover on the right of the printer. N Name Maintenance cover Step 9 : Use the cleaning stick moistened with cleaning liquid to remove the ink and dust on the cleaning wiper. Cleaning wiper front side: Wipe horizontally 2 3 3 N Name Cleaning wiper 2 Cleaning stick 3 Head cap unit 0 AP-40790 Rev 2.0-23/08/20,

Cleaning wiper backside: Wipe vertically 2 3 3 Step 0 : Close the right maintenance cover Close the cover firmly until it is locked. N Name Cleaning wiper 2 Cleaning stick 3 Head cap unit N Name Maintenance cover Step : Press the [ENTER] key The print head returns to its original position The cleaning wiper returns to its original position CR Mainte.: Start is displayed Step 2 : Press the [Cancel] key several times The printer enters the Normal mode Wiper cleaning is now complete. 02 AP-40790 Rev 2.0-23/08/20,

5..2.2 Cleaning around the print head. Be sure to read and understand the safety warnings before handling the printer. Clean the print head when foreign objects, such as dust or ink, causing omitted dots or ink drops are attached around the print head. Before starting to clean around the print head, read and understand this procedure, then clean promptly and accurately. When cleaning around the print head, the print head cap must be removed and cleaning must be complete before the head dries. The recommended time for cleaning is about 5 minutes. If cleaning exceeds 5 minutes, discontinue it by following steps 7 and 8. Perform head cleaning, and then start cleaning around the print head again. For more information please refer to: Head cleaning Use the cleaning stick to clean around the print head. Step : If the printer is switched ON, make sure that. Printing or other operations are not in progress. The operation panel display is Normal. Step 2 : Display the CR Maintenance menu. Step 3 : Press the [Menu] key. Menu : Setup> is displayed. The operation panel shifts to the Setup menu display. Step 4 : Press the [>] key. Set: MediaType is displayed. Step 5 : Step 6 : Press the [+] key or the [-] key to select Set20: CR maintenance Press the [ENTER] key. CR Mainte.: Start is displayed. The display enters the CR Maintenance menu. For more information please refer to periodical Maintenance. 03 AP-40790 Rev 2.0-23/08/20,

Step 7 : Press the [ENTER] key Maintenance starts The print head moves to the left. CR Maintenance: END is displayed. Step 8 : Open the left maintenance cover. N Name Maintenance cover Step 9 : Confirm, using a light such as a penlight, that there are no foreign objects, such as dust or ink attached to the following parts: 2 2 4 3 4 N Name print head 2 Head guide area 3 Nozzle 4 Dust, ink mass 04 AP-40790 Rev 2.0-23/08/20,

Step 0 : If foreign objects, such as dust or ink are attached to the print head, remove them using a cleaning stick moistened with cleaning liquid. 2 2 4 3 4 N Name Print head 2 Head guide area 3 Nozzle 4 Dust, ink mass Caution When cleaning around the print head o Do not touch the nozzle of the print head to avoid damaging the print head. o Do not touch the head of the cleaning stick, oil on your hands may attach to the cleaning stick, causing damage to the print head. o Do not immerse the head of the cleaning stick in water to avoid damaging the print head. o Do not reuse the cleaning stick; dust attached to the stick may damage the print head. Step : Close the left maintenance cover. Close the cover firmly until it is locked. Step 2 : Press the [ENTER] key. The print head returns to its original position CR Mainte.: Start is displayed. Step 3 : Press the [Cancel] key several times. The printer enters the Normal mode Cleaning around the print head is now complete. 05 AP-40790 Rev 2.0-23/08/20,

5..2.3 Cleaning the outer case Be sure to read and understand the safety warnings before handling the printer. Instruction: Use a soft cloth to wipe off dust and possible dirt from the outer case. 5..2.4 Cleaning inside the printer Be sure to read and understand the safety warnings before handling the printer. Step : Step 2 : Open the front cover. Remove paper powder and dust from the pressure rollers, using a soft brush. N Name Pressure rollers Do not blow paper powder and dust from the pressure rollers, remove media while cleaning. 06 AP-40790 Rev 2.0-23/08/20,

Step 3 : Wipe off paper powder and ink from the platen using a dust-free and soft cloth slightly damped with water. 2 N Name Platen 2 Media Guide Step 4 : Wipe off the dirt of the grid roller s unpainted (silver colour) area with damp and a tightly squeezed soft cloth. N Name Grid roller 07 AP-40790 Rev 2.0-23/08/20,

5..2.5 Drip cleaning into the cap This maintenance procedure must only be done in case your printer is currently loaded with Low Solvent Ultra or Bio-Lactite ink. Step : Go to the CR maintenance menu and press ENTER. The heads move to the centre. Step 2 : Push the head a little further so you have enough space to access the spitting box. Step 3 : Drip some cleaning liquid onto the spitting box. Step 4 : Wait until all cleaning liquid has gone. Afterwards, drip some more cleaning liquid into it. 08 AP-40790 Rev 2.0-23/08/20,

5..3 Monthly maintenance 5..3. Replacing the spitting box sponges In case your printer is currently loaded with Eco-Solvent ink, we advise to replace the spitting box sponges every two months. Make sure to install the correct spitting box sponges in case your printer is currently loaded with Bio-Lactite ink. Be sure to read and understand the safety warnings before handling the printer. Replace the spitting-box sponges in the following situations. When the spitting-box sponge becomes deformed. When smears of ink appear on the media month after replacement. For types and details of the spitting-box sponge, contact your local Océ representative. Step : If the printer is switched ON, make sure that: Printing or other operations are not in progress. The operation panel display is Normal. Step 2 : Step 3 : Open the front cover. Use forceps to remove the spitting-box sponges from each spitting box. (2 at the left spitting box at the right spitting box) 2 N Name spitting boxes 2 spitting-box sponge Caution Do not drop waste fluid when replacing the spitting-box sponges. If waste fluid comes into contact with the grid roller, the surface of the grid roller will be damaged, and the media feed function will be affected. Step 4 : Step 5 : Install the new spitting-box sponge to each spitting box. Close the front cover. Spitting-box sponge replacement is complete. 09 AP-40790 Rev 2.0-23/08/20,

5..4 Several times a year 5..4. Clean the timing fence Step : Open the front cover. Step 2 : Clean the timing fence with a dry polyknit wiper 5..4.2 Clean the Y-rail Step : Open the front cover. N Name Timing fence Step 2 : Clean the Y-rail with a polyknit wiper. N Name Y-rail 0 AP-40790 Rev 2.0-23/08/20,

5..4.3 Clean the P-rear sensor surface Step : Open the front cover. Step 2 : Clean the P-rear sensor surface with a swab. N Name P-rear sensor AP-40790 Rev 2.0-23/08/20,

5..5 Head cleaning When to perform? Perform a head clean if the prints become blurred or are incomplete. Remove media while cleaning. Step : Step 2 : Step 3 : Verify that the operation panel is in Normal mode. Verify that the media hold lever is lowered Press the [>] key to select the cleaning mode. Step 4 : Press the [Cleaning] key for at least 2 seconds. Result: The operation panel displays Cleaning **%. Step 5 : Start the head cleaning. Pressing the [Cleaning] key again after the st head cleaning performs a strong cleaning. If you fail to remove blurs or incompleteness of printing in one head cleaning, perform a strong cleaning. If you fail to remove blurs or incompleteness of printing with several head cleaning, refer to Troubleshooting, and perform the adequate process. 2 AP-40790 Rev 2.0-23/08/20,

5.2 DONE BY AUTHORIZED OCÉ TECHNICIAN This section describes the periodical part replacement and the periodical inspections required for this printer. These periodical services ensure the stable printing quality of the printer. 5.2. Periodical replacement of parts Perform periodical replacements according to the table below. These replacements must be executed by an authorized Océ technician. These replacements are necessary to ensure the best printing quality output. Part Maintenance station Wiper Damper Timing Once a year Once a year Once a year 5.2.2 Periodical inspection part list Perform periodical inspections according to the table: Periodical Inspection Part List and perform cleaning and part replacement as necessary. Part Timing Check point Media guide Sub platen front surface Timing fence (CR encoder detection slit plate) Once a year Once a year Media dust accumulation Foreign objects Damages Media dust accumulation Foreign objects Damages Rail on the CR guide frame Once a year Foreign objects Media dust accumulation P_REAR sensor front surface Once a year Foreign object 3 AP-40790 Rev 2.0-23/08/20,

4 AP-40790 Rev 2.0-23/08/20,

6 TROUBLESHOOTING 6. When you cannot generate graphics in the way you want... 6 6.. Perform Head cleaning... 6 6..2 Adjust the print head... 7 6.2 When media is jammed... 20 6.3 Malfunctions and failures... 22 6.3. Problems in installation and introduction... 22 6.3.2 Cannot print at all... 22 6.3.3 Media-related troubleshooting... 24 6.3.4 Printing-related troubleshooting... 26 6.4 Error messages... 28 6.4. Status messages... 28 6.4.2 Error message display and remedies... 29 6.4.3 Data error display and solutions... 29 6.4.4 Command error display and remedies... 30 6.4.5 Errors requiring a restart.... 30 5 AP-40790 Rev 2.0-23/08/20,

If an error not included in any items of this section occurs, contact your local OCÉ representative. If you want to receive product warranty, prepare the warranty certificate. If the warranty certificate is not presented, the warranty will not cover the repair even if within the warranty period. If you have signed a maintenance service contract, prepare that or a similar document. 6. WHEN YOU CANNOT GENERATE GRAPHICS IN THE WAY YOU WANT 6.. Perform Head cleaning If the nozzle check result indicates that the checked points are blurred or missing, clean the print head. Switch ON the printer and load the roll media. Refer to: Setting roll media Step : Step 2 : Confirm that the printer functions normally and that the lever is lowered. Press the [>] key to select the cleaning mode. Step 3 : Press the [Cleaning] key for at least 2 seconds Start head cleaning cleaning **% is displayed After the head cleaning is complete, the operation panel shifts back to normal. 6 AP-40790 Rev 2.0-23/08/20,

6..2 Adjust the print head This printer was adjusted at factory shipment so that it obtains the optimum print quality. Adjust the quality if the print quality change after the installation environment or the media is changed. Step : Switch ON the printer and load the roll media. Refer to: Setting roll media Step 2 : Step 3 : Step 4 : Confirm that the printer functions normally. Display the printing mode menu. Press the [Menu] key. Menu: Setup> is displayed. The operation panel shifts to the Setup menu display. Step 5 : Press the [>] key. Set: MediaType is displayed. Step 6 : Press the [ENTER] key. Media: Type is displayed. Step 7 : Step 8 : Press the [+] key or the [-] key to select the media type to use. Press the [ENTER] key **>: print mode is displayed. The selected media is displayed in **. For more information please contact your local Océ representative Step 9 : Press the [ENTER] key. Mode: graphics -> is displayed. The display shifts to the printing mode menu. Step 0 : Select the printing mode that you want to use. Step : Press the [+] key or the [-] key to select the printing mode to use. Step 2 : Press the [cancel] key several times. The operation panel returns to Normal. Step 3 : Display the Adjust Print menu. Step 4 : Press the [Menu] key. Menu : Setup> is displayed. The operation panel shifts to the Setup men display. Step 5 : Press the [+] key or the [-] key to select Menu3: Adjust Print> 7 AP-40790 Rev 2.0-23/08/20,

Step 6 : Press the [>] key Adj.: Confirm is displayed. The display enters the Adjust Print menu. o Please refer to: Adjust Print menu. Step 7 : Press the [ENTER] key A confirmation pattern for quality adjustment is printed After the confirmation pattern is printed, Adj.: Confirm is displayed. Step 8 : Verify that the confirmation pattern printing result is as follows. When the printing result is O: You do not need to perform an alignment. When the printing result is x: You need to perform an Alignment. Step 9 : Register a set value for BI-D normal (Two-way/quality normal mode). Step 20 : Press the [+] key or the [-] key to select Adj.5: BI-D Normal. Step 2 : Press the [ENTER] key. Start BI-D normal pattern printing. 8 AP-40790 Rev 2.0-23/08/20,