System Requirements fr SurveyTracker Plus 6.0 This dcument lists the supprted scanners and frms, and the minimum sftware and hardware required t install and run SurveyTracker Plus, SurveyTracker Plus Email/Web, and SurveyTracker Netwrk. Nte: Users respnsible fr installatin must have administrative rights. Sftware Requirements Micrsft Windws XP, Vista, Windws 7, Windws 8.1, r Windws 10. Hardware Requirements The minimum hardware cmpnents required are: Intel cmpatible prcessr running at a minimum f 1 GHz 1 GB RAM (Advanced surveys require additinal RAM) 1 GB hard disk: the base installatin is apprximately 250 MB; the additinal space required depends n the number and size f yur survey prjects 24 x CD-ROM drive fr installatin r dwnladed installatin file Mnitr with at least 800 x 600 reslutin Display prperties set t 96 DPI r equivalent. Internet cnnectivity fr registratin and activatin Pst-Script laser printer fr scannable frm printing Sftware Requirements by Scanner Type The minimum sftware required is listed belw by SurveyTracker Plus-cmpatible scanner type. Scanner Windws Windws 7 Windws 8.1 Windws 10 Vista OpScan 4 ES Cmpatible Cmpatible Cmpatible Cmpatible OpScan insight 2/4 (OMR Only Cmpatible Cmpatible Cmpatible Cmpatible cartridge, cnnected via RS-232) OpScan insight 2/4 w/imaging Cmpatible Cmpatible Cmpatible Cmpatible insight 4 ES Cmpatible Cmpatible Cmpatible Cmpatible OpScan 2, 3, 4, 4U, 5, 6, 7, 8, 10, 15, 21, Cmpatible Cmpatible Cmpatible Nt Tested 9010M/9020M insight 5000i Cmpatible Cmpatible Cmpatible Nt Tested insight 20 Cmpatible Cmpatible Cmpatible Nt Tested insight 20 Plus Cmpatible Cmpatible Cmpatible Cmpatible insight 30 Cmpatible Cmpatible Cmpatible Nt Tested insight 70/150 Cmpatible Cmpatible Cmpatible Nt Tested Cmpatible: The listed Operating System / scanner cmbinatin has been tested and is recmmended fr use with this prduct. Latest Revisin Date 6/28/17 Page 1 f 6
Nt Tested: The degree f success r failure using ur prduct with the listed Operating System / scanner cmbinatin is unknwn. Using *Cmpatible* cmbinatins is recmmended. Supprted Scantrn Frms and Paper Supprted Scantrn frms and paper are listed belw. Plain paper (24# weight and 84 brightness is recmmended fr use with this prduct. The degree f success r failure using a different weight r brightness is unknwn.). Plain Paper printing requires PrintFlex/ScanFlex Add-On Cmpnent. Scantrn Plain Paper (frm #347302) While many custmers use plain paper frms with SurveyTracker Plus, custmers als use the frms listed belw. Yu can rder these frms nline frm the Scantrn Stre (www.scantrnstre.cm) r by calling (800) 347-7704. Cntact us if yu wuld like mre infrmatin abut the use f plain paper versus frms. General Purpse Data Sheet (frm #257521) Blank Custm Scantrn Frm (frm #257558 r 103188) Data Sheet I (frm #257545) Data Sheet II (frm #257530) Infrmatin Data Sheet (frm #257537) SurveyTracker Plus E-Mail/Web Additinal Requirements SurveyTracker E-Mail/Web can create Web surveys that are hsted n yur web server. SurveyTracker generates all the files necessary fr these surveys t perate n the web. Web Surveys Sftware Requirements Web surveys require either a Windws- r Unix-based web server running ne f the fllwing webserver sftware ptins, r their equivalent: Micrsft IIS 4.0 r later Apache r equivalent The website must supprt ne f the fllwing script types: Classic ASP Perl 5 r later CldFusin 5 r later Latest Revisin Date 6/28/17 Page 2 f 6
Respnse Data Respnse data can be returned by e-mail r stred as a file n the server. Cllecting respnses by email Respnses must be sent t a lcal email inbx running a supprted mail prgram (see Cllecting Email Respnse Data frm Lcally Hsted Web Surveys at the end f dcument fr details) in rder t cllect the data; web-based mail prgrams are nt supprted. Returning respnses by email requires ne f the fllwing running n the server: CDOSYS (native t Windws 2003 and later) CDONTS (native t Windws 2000) ASPMail Sendmail CldFusin Cllecting respnses n the server Prper server read and write permissins are required t allw SurveyTracker t stre data n the server. T retrieve the file frm the server, end users must have an FTP tl r direct access t the server. Additinal Web Server Requirements Passwrd, respnse merge, and Save and Resume functinality must use ASP scripts n Windws servers that supprt 32bit applicatins. Read/write permissins fr the database flder are required. Supprted Brwsers T display and perate web surveys, brwsers must meet the HTML 3.0 specificatin and have JavaScript enabled. The fllwing brwsers are supprted: Operating Systems: IE 9 IE 10 IE 11 Firefx Chrme Windws XP, SP 3 N/A N/A N/A Cmpatible Cmpatible Windws Vista, SP 2 Prvisinal N/A N/A Cmpatible Cmpatible Windws 7 SP 1 N/A Cmpatible Cmpatible Cmpatible Cmpatible Windws 8 N/A Cmpatible Cmpatible Cmpatible Cmpatible Windws 10 N/A N/A Cmpatible Cmpatible Cmpatible Cmpatible: The listed Operating System and/r Brwser has been tested and is recmmended fr use with this prduct. N/A: The Operating System and/r Brwser cmbinatin is nt cmpatible r is n lnger supprted by the manufacturer, and therefre nt tested r supprted by Scantrn. Web Server Drive Space Requirements SurveyTracker itself is nt installed n the web server, hwever SurveyTracker uses the fllwing disk space: SurveyTracker Feature Web Survey ADA/Sectin 508 Cmpliancy (ptinal) Script Real-Time Reprt Average size 40-50 K per page Add 24-40 K per page 100 K 1-2 K Latest Revisin Date 6/28/17 Page 3 f 6
Respnses: If respnses are stred n the server, the average size f the file depends n the length f the survey, the number f respnses, and the length f write-in respnses. Fr example, a data file with 150 respnses t a 25 questin survey can be abut 22k. External web databases: If an external web database is used, its file size will vary depending n the number f respndents in the list. A database with 250 members starts at 100k. This database des nt stre respnse data. SurveyTracker Web Survey Hsting Service Requirements An ptinal Web Survey Hsting Service is available t SurveyTracker Plus E-Mail/Web users. Cntact yur accunt manager fr mre infrmatin abut this hsting service. The hsting Web server is pre-cnfigured t wrk with SurveyTracker Web Surveys. This service requires: Dcumentatin fr cnfiguring the web distributin as supplied by vendr. Open Internet access t allw uplad/dwnlad f files. Cllecting Email Respnse Data T cllect respnse data returned t yu via email, yu must have ne f the fllwing email prgrams installed lcally (Web-based mail prgrams nt supprted): Micrsft Outlk (32bit, disc/is-based installatin nly) Micrsft Outlk Express Windws Mail Ltus Ntes Nvell GrupWise Latest Revisin Date 6/28/17 Page 4 f 6
SurveyTracker Survey Sftware fr Netwrks Client/Server System Requirements SurveyTracker Netwrk is a Client/Server sftware applicatin. Nte: Users respnsible fr installatin must have administrative rights. Netwrk Server Requirements The SurveyTracker Netwrk Server is installed n a cmputer n yur netwrk that acts as a server fr the client applicatins. The server database huses the user and prject database and facilitates cmmunicatin and sharing between wrkstatins. Sftware requirements Micrsft Windws Server 2003, Windws Server 2008, Windws Server 2012, Windws Vista, Windws 7, Windws 8.1, and Windws 10. Hardware requirements 1 Ghz r faster prcessr (Installatins serving mre than that 4 cncurrent users may benefit frm additinal r faster prcessrs). 1 GB RAM (Additinal system RAM may be needed and is dependent n the number f cncurrent users). 1 GB hard disk space (Base install is arund 150MB - additinal drive space is needed and is dependent n the number and size f survey prjects fr all users). CD-ROM drive fr installatin r dwnladed installatin file. 100 Base-T Ethernet r faster netwrk cnnectin. SurveyTracker uses prts 61982, 61983, and 61984 t facilitate cmmunicatin (these prts may be changed). Additinal Server Installatin Cnsideratins The server cmpnent installs n a cmputer n yur netwrk. It des nt install n a web server. The server cmpnent can be installed: On its wn dedicated system, r wrk ff a server used fr ther tasks. On a server cmputer r n a desktp PC acting as a server fr the clients. In a virtual envirnment. SurveyTracker Netwrk server installs its wn Firebird database fr user accunts and prjects. N additinal database setup r installatin is required r supprted. Latest Revisin Date 6/28/17 Page 5 f 6
Netwrk Client Requirements: The SurveyTracker Netwrk Client applicatins are installed n wrkstatin cmputers n the same netwrk as the server. The client installatin cnsists f the SurveyTracker applicatin which interfaces with the server and database t display the user's prjects. Nte: Users respnsible fr installatin must have administrative rights. Sftware Requirements Micrsft Windws XP, Windws Vista, Windws 7, Windws 8.1, r Windws 10. Hardware Requirements IBM PC r cmpatible with at least an Intel Pentium 4 prcessr. At least 1GB RAM (2GB r mre is strngly recmmended). CD-ROM drive fr installatin r dwnladed installatin file. Apprximately 250MB f hard disk space. Mnitr reslutin f at least 800x600. Display prperties set t 96 DPI r equivalent. Administrative rights during installatin. Additinal Client Installatin Cnsideratins If desired, the client can be installed n the same cmputer as the server. The client can be installed in a virtual envirnment. Latest Revisin Date 6/28/17 Page 6 f 6