Microsoft 365 Business. Jeff Fabin Senior Microsoft Cloud Specialist, Ingram Micro

Microsoft 365 Business Jeff Fabin Senior Microsoft Cloud Specialist, Ingram Micro

What plan do I choose for my customer? Business Core needs One single, scalable admin experience Office 365 Business Premium Office apps + Cloud services Enterprise Advanced needs Office 365 Enterprise E3/E5 Office apps + Cloud services Business Office apps + OneDrive Business Essentials Cloud services ProPlus Office apps + OneDrive Enterprise E1 Cloud services Additional add-on services (e.g. Project, Visio, Dynamics 365, Office 365 premium add-ons, EMS, etc.) Combine ANY of these plans in a single Office 365 account Business plans have 300 seat cap, per plan Enterprise plans have no seat cap Only top plans for SMB listed

Bringing together best in class solutions. Office 365 Windows 10 Business Best of EMS Mobile Device Management Desktop Apps Word, Excel, PowerPoint, and more Online Services Exchange, OneDrive, Skype, Microsoft Teams Business apps Microsoft Bookings, Outlook Customer Manager, MileIQ 1 Everything in Windows 10 Pro 2 Plus Windows Defender Security Controls Windows AutoPilot Automatic Office apps deployment App protection for Office mobile apps Device Management for Windows 10 PCs Selective wipe of company data [1] Available in US, UK, and Canada only [2] Includes upgrade benefits for Windows 7 or 8/8.1 Professional licensed PCs to upgrade to Windows 10 Pro

What is Microsoft 365 Business? An integrated solution bringing together best-in-class productivity tools, security and device management A holistic set of business productivity and collaboration tools Word, Excel, PowerPoint, Outlook, OneNote, Publisher, and Access Exchange, OneDrive, Skype, Teams, SharePoint Business apps from Office (Bookings, Outlook Customer Manager, MileIQ 1, Listings 1, Connections 1, Invoicing 1 ) Enterprise-grade device management and security capabilities App protection for Office mobile apps Device management for Windows 10 PCs Consistent security configuration across devices Protection of company data across devices Windows Defender, always-on and up-to-date Simplified device deployment and user setup Single admin console to setup and manage users and devices Auto-installation of Office apps on Windows 10 PCs Always up-to-date Office + Windows 10 Streamlined deployment of PCs with Windows AutoPilot {1} Available in US, UK, and CA

Why EMS? What benefit does EMS provide O365 customers LOB Apps SaaS Apps Mobility Management Simplify app delivery and deployment Manage Mobile Productivity Increase IT Productivity

Consistent experience across: Discover and install corporate apps Manage devices and data Customizable terms and conditions Ability to contact IT + Deploy automatically without user intervention

Manage Mobile Productivity Office 365 & Intune protect data without sacrificing productivity Secure Collaboration IT can set and manage policy around how data is shared with managed and non-managed apps In addition to Office mobile apps for ios and Android, Intune will support management of LOB ios and Android apps Rich Office Experience Give users familiar, full-featured Office applications Maintain document formatting across platforms Securely store, sync, and share content via OneDrive for Business

Managed apps User IT Maximize mobile productivity and protect corporate resources with Office mobile apps Personal apps Personal apps Extend these capabilities to existing line-of-business apps using the Intune App Wrapping Tool Enable secure viewing of content using the Managed Browser, PDF Viewer, AV Player, and Image Viewer apps

Managed apps User Personal apps Maximize productivity while preventing leakage of company data by restricting actions such as copy/cut/paste/save in your managed app ecosystem

Managed apps Company Portal Are you sure you want to wipe corporate data and applications from the user s device? IT OK Cancel Perform selective wipe via self-service company portal or admin console Personal apps Remove managed apps and data Keep personal apps and data intact

A better way for SMBs to access the latest security and control features in Windows 10 Business edition Seamless deployment from Windows 10 Pro via Azure Active Directory (AAD) sign-in Upgrade options from Windows 7 & Windows 8.1 Pro Simplified per-user licensing model, aligning with Office 365 and EMS Windows AutoPilot Automatic Office apps deployment

Alignment with Office 365 SMB friendly subscription model No LTSB or downgrade rights 1 seat minimum, 1 year co-terminus 300 seat limit. 5 devices per user Rollback to Pro functionality when subscription lapses (90-day grace)

Windows 10 in CSP makes it easier than ever before to sell Windows operating system to SMBs and offers a huge sales opportunity for partners to reach new customers Simplified sales motion Seamless cloud deployment SMB-friendly subscription model

How do I choose the right plan for my SMB customer? Business Core needs One single, scalable admin experience Enterprise Advanced needs Microsoft 365 Business Everything in Office 365 Business Premium, plus A simple way to manage and help protect company data across devices Consistent configuration and enforcement of policies on Windows 10 PCs Suitable for customers who can move identity to the cloud Microsoft 365 Enterprise Everything in Office 365 Enterprise, plus Advanced device and data security capabilities Modern voice experience with cloud PBX Flexible on-premises or cloud identity options Office 365 Business Premium Best-in-class productivity and collaboration tools Tools to help growing businesses Office 365 Enterprise E3/E5 Support for hybrid deployment Remote deployment of Office and support for terminal services Additional security controls Additional add-on services (e.g. Project, Visio, Dynamics 365, Office 365 premium add-ons, EMS, etc.) Only top plans for SMB listed Business plans have 300 seat cap, per plan

ADVANCED SERVICES STANDARD SERVICES Plan Comparison Business Plans Office 365 Business Premium Microsoft 365 Business Office 365 Enterprise E3 Enterprise Plans Microsoft 365 Enterprise E3 Office 365 Enterprise E5 Microsoft 365 Enterprise E5 Estimated retail price per user per month $USD (with annual commitment) $12.50 $20 $20 $34 $35 $61 Maximum number of users 300 300 unlimited unlimited unlimited unlimited Install Office on up to 5 PCs/Macs + 5 tablets + 5 smartphones per user Business Business ProPlus ProPlus ProPlus ProPlus Exchange, OneDrive, SharePoint, Skype, Microsoft Teams Business Apps Outlook Customer Manager, Bookings, MileIQ 1 Business center 2, Listings 2, Connections 2, Invoicing 2 Legal compliance & archiving needs for email archiving, ediscovery, mailbox hold Information protection message encryption, rights management, data loss prevention Advanced Threat Protection, Advanced Security Management, Threat Intelligence, Advanced Compliance Add-on Add-on Add-on End User and Organizational Analytics (MyAnalytics), PowerBI Pro Add-on Add-on Add-on PSTN Conferencing Add-on Add-on Add-on Cloud PBX, PSTN Calling 4 Add-on Add-on Windows: Windows 10 Business (Windows Defender, Store, Cortana Mgmt Controls, Auto- Install Office apps, Upgrade rights to Windows 10 Pro for 7/8.1 Pro licenses) Windows: Windows AutoPilot EMS: Microsoft Intune, Azure Active Directory Premium P1 3 Windows: Microsoft Desktop Optimization Package, VDA Windows: Enterprise Data Protection, Windows Hello, Credential Guard, Device Guard, App Locker EMS: Microsoft Advanced Threat Analytics, Azure Information Protection P1 Windows: Windows Defender Advanced Threat Protection EMS: Azure Active Directory Premium P2, Microsoft Cloud App Security, Azure Information Protection P2 [1] Available in US, UK, Canada [2] Currently in public preview in US, UK, Canada [3] Only selected features: App protection for Office mobile apps, MDM for Windows 10 PCs, Selective wipe of company data, AAD Auto-Enroll [4] Cloud PBX Required

Voice Analytics Security Office 365 premium add-ons Add-ons are SKUs that can be added to an existing suite or service Business Essentials or Business Premium Microsoft 365 Business Office 365 Enterprise E3 Microsoft 365 Enterprise E3 Office 365 Enterprise E5 Microsoft 365 Enterprise E5 Price Advanced Threat Protection Add-on Add-on Add-on Add-on Included Included $2 Advanced Security Management Add-on Add-on Add-on Add-on Included Included $3 Advanced Compliance Add-on Add-on Add-on Add-on Included Included $8 Threat Intelligence Add-on Add-on Add-on Add-on Included Included $8 MyAnalytics Add-on Add-on Add-on Add-on Included Included $4 Power BI Pro Add-on Add-on Add-on Add-on Included Included $10 PSTN Conferencing Add-on Add-on Add-on Add-on Included Included $4 Cloud PBX N/A N/A Add-on Add-on Included Included $8 PSTN Calling (US Only) N/A N/A Add-on Add-on Cloud PBX Required Cloud PBX Required Add-on Add-on $12/$24** *There are no technical blockers for customers to purchase Advanced Security Management, but the usage of ASM can only be achieved if an Office 365 workload is deployed for ASM to monitor. **Dial-out conferencing capabilities may incur additional per minute consumption charges. Customers can disable these features to avoid additional billing. $24 includes both International and Domestic calling plans. Domestic only calling plans are available for $12. Tax is included in price in the US and Canada. Service usage limits exist to manage fraud, abuse, excessive use, and maintain service performance. Further details about these services can be found in our recently published Skype for Business Online PSTN Service Use Terms.

What does Microsoft 365 Business mean for you? Need to source best of breed solutions Custom solutions required for interoperability Accelerate the sales cycle Avoid sourcing solutions MULTIPLE TECH from multiple vendors PRODUCTS Implement quickly Increased implementation and management complexity Increase Your Profitability Increased security exposure Expand Your Services INREASINGLY Upsell COMPLEX managed services CUSTOMER more easily Increase DEMANDS addressable markets Recapture services revenue Multiple technology vendors servicing single client Cross-platform device management requirements Difficulty differentiating brand Race to the bottom pricing impacts deal profitability Drive Customer Retention Greater effort to maintain customer base Become a trusted advisor Demonstrate unique value TOUGHER Address security concerns COMPETITIVE ENVIRONMENT

What Microsoft 365 Business can do for you This is what we ve been waiting for. Our customers can get everything they need from one vendor which greatly simplifies things for them. It fits our business model perfectly. Cloud Sales Manager, Microsoft 365 Business Early Adopter 8% 10% 20% Anticipated percentage point increase in managed services margins. Expected percentage point increase in managed services attach rate. Anticipated percentage point increase in deployment and advisory services revenue. Source: A Forrester Total Economic Impact TM Study, "The Partner Opportunity For Business Cloud Suite". June 2017

Customer targeting guidance for small to midsize businesses Business Premium Microsoft 365 Business Microsoft 365 Enterprise Mixed OS Some on-premises IT Hybrid identity Windows 10 Pro (CU) Cloud identity for users and devices Protection of company data across personal & company owned devices Mixed OS Hybrid identity Advanced security controls Modern voice experience Office 2007 EOS Multiple locations Need to support mobile. Compelling events: Small Business Server replacement Hardware refresh Multiple locations Compelling events: Windows Server replacement Hardware refresh Multiple locations

What s right for your customer? Microsoft 365 Enterprise Highest level of productivity, management & security Support for hybrid environments Modern voice with cloud PBX Microsoft 365 Business Integrated productivity, management & security Best of Office 365 apps & Windows 10 Business Office 365 Fast path to modern productivity & collaboration Automatic security and feature updates

Set-up wizard streamlines initial set-up New Devices card simplifies PC and mobile device management Integrated options to facilitate free upgrade from Windows 7/8/8.1 Pro to Windows 10 Pro Creators Update

Deploy Microsoft 365 Business on an existing domain, or create a new one.

Quickly license and create user names for new users.

It takes just a quick click to license existing users.

Migrate existing email accounts during set-up or at a later time.

Here the set-up wizard presents options for managing Office 365 data on ios and Android devices.

In this step, the Izard allocs You to configure Windows 10 devise Security and management settings.

Boom! Everything is typically set up and ready to go in 20 minutes or less.

Paradigm Shift for Office Installation MSI Click-to-Run Installs can easily take 30 minutes or more Basis of Office deployments since Office 2000 To be offered as VL media in new Office Device-based activation Highly customizable per device Allows local apps to interact with it First launch is up and running in about two minutes Primary installation type in the new Office Linked to Office 365 for managed customers User-based activation Highly customizable per device Allows local apps to interact with it Does not require App-V infrastructure or MDOP

Required at least once every 30 days to verify license. If offline > 30 days, Reduced Functionality Mode (RFM) Office remains installed, but end users can only view and print documents Activation Editing and creating new documents are temporarily disabled End users may see red-ribbon indicating RFM or Product Deactivated prompt Once Internet connectivity resumes, Office is fully functional again

You can t have the Office 2013 and the Office 2016 version of Office ProPlus installed on the same computer You can t have a volume licensed version of Office 2016 installed on the same computer as the Office 2016 version of Office ProPlus Considerations You can t have a volume licensed version of Visio 2016 or Project 2016 installed on the same computer as the Office 2016 version of Office ProPlus If there is a 2013 version of Visio Pro for Office 365 or Project Pro for Office 365 installed on the computer when you upgrade Office ProPlus to the Office 2016 version, those versions of Visio and Project are removed from the computer If you have a volume licensed version of Visio 2013 or Project 2013 installed, it won t be removed from the computer during the upgrade of Office ProPlus

Online licensing service Office 365 ProPlus is installed, but not activated Non-Office 365 End User 3 logs in, Office doesn t activate Office 365 End User 2 logs in, Office temporarily activates Office 365 ProPlus End User 1 Office 365 ProPlus End User 2 Non-Office 365 End User

User downloads Office 365 apps, such as Outlook, from the AppStore for ios.

User launches the app and is prompted to sign in using company credentials.

User launches the app - in this case, Outlook and clicks Get Started.

User can choose to receive Outlook notifications.

User enters his/her company email address, then presses Add Account.

Upon signing in, the message at left is shown to the user. User clicks OK to restart the app.

If the PIN requirement has been set to on during set-up, when the user re-opens Outlook he/she will be prompted to enter a PIN to access the app.

Overview of Windows AutoPilot

Seamless Deployment vs. Classic Setup Windows 10 Autopilot, EMS and Office 365 ProPlus from box to productive user (& NOT a local admin)

Resources

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MSBU Organization Chart 1405002 Cloud Recruiters (Embedded) SMB Business Unit (AM,AF,AS,AB) Casey Woodlock East (x66977) Kalie Michalski Central (x67794) Rafael Garcia West SMB Extension (ALL Branches Except J2,Y2,K5,CA,TB) Tara Radkiewicz East (x67064) Rob Gugliuzza Central (x65377) Jill Idziak West (x66432) VAR Business Units (J2,K5,Y2) James Currey East (x67215) Leanne Chapin West (x67794) Strategic Embedded Business Units (CA,TB) KatieLynn Meyers ALL (x67767) MS Platform Recruiters Tom Rickettson East (x66409) Christopher Woz Central (x66379) OPEN - West Partner Development Modern Work Place Mike Amoia (x66257) Jessica Canton (x66244) Jeff Fabin (x65360) Brian Mangione (x66356) Ray Sallaj (x67037) OPEN OPEN OPEN Partner Development AZURE Allyson Cotter (x67082) OPEN Partner Development SPLA Danielle Huegel (x67294) Partner Development Dynamics Michael O Donnell (x67012) Partner Growth Sabrina Misso (x67065) Kate (Wiers) Spence (x65210) Kelly Fink (x67353) Bradley Goetz (x67357) Erin Michaels (x65194) Megan Romeis (66118) MSBU Team Support Technical Sales Engineer David Priebe AZURE Engineers Jorge Wong Rick McClive Confidential and proprietary information of Ingram Micro Inc. Do not distribute or duplicate without Ingram Micro's express written permission. 52

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