VMware s Journey to the Cloud: IT SDDC Journey with vcloud Automation and Management Platform Initiative Using vsphere/vcloud Stack

Expectations in the Cloud Era Consumers Self-service Agility and granularity in choices Instant gratification Your Cloud Providers Reduce costs: CapEx and OpEx Leverage existing infrastructure and systems Highly adaptive to business and customer needs Easy to deploy and manage 2

Measuring Business Value in the Cloud Era Efficiency Agility Control Reduce IT costs CAPEX and OPEX through more efficient utilization of hardware and human resources Leverage flexible infrastructure and automation to speed delivery of new services to the business and its customers Ensure data and application security, compliance, availability, recoverability, and performance 3

VMware IT: Mature Virtualized Environment Infrastructure state VMware s corporate IT servers are 99% virtualized 6500 virtual machines on 293 physical hosts (22:1 consolidation) 4000 server and 9000 View virtual machines Server virtual machines 2/3 POSIX and 1/3 Windows 3,100 SF of datacenter space 3.5 Petabytes of storage Minimal or no downtime for hardware maintenance Virtual machines can be provisioned within minutes Managed by 9 cloud administrators Business state So what s the challenge? Estimated saving of 50%+ over non-virtualized environment 4

Fundamental IT challenge Executing complex operations faster and at lower cost Virtual machine provisioning is one small piece of the puzzle. We have several groups and silo automation initiatives, but getting all of our systems and teams to work in harmony is a different story! Forget We ve used rapid spent to provisioning own a fortune the servers on or decommissioning running monitoring our tools. apps. Why Now are we don t our end know users if the still apps the first can get to I m know the expected resources about performance to monitor they need AND support to problems run well. higher and loads why do but they cannot hire take any so new long staff! to solve? Provisioning still takes days or weeks External providers challenging IT with on-demand services, innovative business models Infrastructure Operations 5

Phased Approach to the New Consumption Model: VMware IT Conceptualize Pilot Cloud Automation Platform Foundation 3 Simple Apps 20+ VM s vfred - VCD Infra Mature Cloud Automation Platform 30+ Apps 120+ VM s Dev / Test vfred - VCD Infra Optimize Cloud Automation & Management Scaling/Upgrades Policy based provisioning Storage Mgmt. Security Mgmt. Monitoring & Analytics VM Identity Mgmt. 50+ Apps 1500+ VM s All Non-prod Environments One Cloud/VPC Optimize Cloud Automation & Management Scaling/Upgrades Policy based provisioning Storage Mgmt. Network & Security Mgmt. Monitoring & Analytics 70+ Apps 2000+ VM s Non-prod & Prod Environments One Cloud/VCHS Optimized Self-serviced Service-catalog Management Cloud Automation Scaling/Upgrades Cloud Storage & Network Mgmt. & Scaling Cloud Security Mgmt. Cloud Performance Mgmt. Usage & Charge-back Analytic and Correlations 80+ Apps 4000+ VM s All Non-prod & Prod Environments One Cloud / VPC In-progress Service Catalog ü done ü done ü done Service Catalog Performance Mgmt Monitoring Big Data Operational and Biz Analytic and Correlations Performance Management Monitoring Provisioning/ Scaling/Upgrade Automation Monitoring Provisioning Automation Management Monitoring Provisioning Automation Management Provisioning/ Scaling/Upgrade Automation Management Cloud Security Cloud Storage Virtualization Management Cloud Security Cloud Network Virtualization Cloud Storage Virtualization Provisioning/Scaling/Upgrade Automation Management Cloud Security Cloud Network Virtualization Cloud Storage Virtualization 6 Cloud Virtual Infrastructure Cloud Platform Foundation Cloud Virtual Infrastructure Self-Managing Cloud Platform Cloud Virtual Infrastructure Self-Managing Cloud Platform Cloud Virtual Infrastructure Self-Managing Datacenter Cloud Virtual Infrastructure Self-Managing, Capacity On-demand Software Defined Datacenter Q1-Q212 Q3-Q412 Q1-Q213 Q3-Q413 2014 Data Collection Strategy Complete & Deploy DCIM and Other Tools Strategy Execution & Review

How to Build Cloud to Support the New Consumption Model? vcloud Stack enables you to build, automate, scale, manage, and monitor your Cloud vcloud Automation Center as customer self-service portal to request ondemand and manage services Dispatch requests to provision workloads on appropriate service profiles Self Service Portal Service Desk Billing Monitoring Consumers Tie self-service to Operation Support Systems IT Automated provisioning/de-provisioning, administration, and monitoring Cost Model to support Consumption Model Easily integrate with Infrastructure Management Systems CMDB IPAM Configuration Existing Services 7

vcloud Automation and Management Platform High-Level Architecture IT Consumers (LOB, Dev. etc.) Automation (Unified Automation, Manage, and Monitor Integrated SDLC Business Apps Workloads) VMware vcloud and Management Suite VMware vsphere Hardware 8

vcloud Automation and Management Platform Cloud Automation and Management Architecture Cloud Automation & Management 9

vcloud Automation and Management Platform Initiative Capabilities Capability Service Catalog Blueprinting vcloud Automation and Management Platform Extensive service catalog capability based on vcloud Automation Center Extensive blueprint capability based on App Director Provision, scale-out, in-place upgrade a blueprint multiple times with in the same vlan Geared towards production ready workloads Provisioning Policy-based automated provisioning - Balance Costs with respect to performance requirements: Use fast provisioning for low cost environments Use full clones with custom choice of storage, networks, load balancing etc. Highly customizable De-provisioning Tear down and reclaim all the resources for optimized resource usage 10 Monitoring Management Use Cases Portability Hybrid Cloud Single pane of glass - Monitors resource consumption as well as application behavior Comprehensive unified platform for pre-provision set-up, configuration, provision-time auditing and management, post provisioning workload inventory, monitoring, etc. Any use case Targeted toward use cases such as "Dev/Test, UAT, Sales Demos," "Training," Bug Fixing, etc. Is completely portable as an OVF and can be setup in-house Multiple options for Hybrid cloud With in house - IPsec with any cloud provider + Private Cloud vcloud Automation and Management Platform on Cloud - IPsec with any other cloud + Private Cloud

Outcome 23+ Hrs. End-to-end, fully configured 30+ App ecosystem Typical timeline: 10 days to 5 weeks Self-managed service catalog and approval management to request & 20+ People infrastructure, applications, or entire application ecosystem Full configured infrastructure and application layers along with data 11

The New Consumption Model for IT with vcloud Automation and Management Platform Initiative Build business service catalogs Consumption to capacity management Leverage the existing investments - technology, people Lower CAPEX and OPEX costs IT Self-service business workloads catalogs Policy-driven provision/deprovision mgmt. Tiered infrastructure/applications service profiles based on cost and performance needs Integrated monitoring and mgmt. Integrated cost modeling Cloud Stack Self-serviced Agility and granularity of services Infra, applications, or a complete integrated application ecosystem On-demand leased consumption model Cloud Consumers (LOB / Development) 12

Benefits VM Provisioning Before Create & configure VM Configure networking Configure storage Wait Time Tickets & routing Approvals Queue time Application Provisioning Install & configure apps, database, web IP address mgmt. load balancing After VM Provisioning Wait Time Automated App Provisioning Eliminated Automated ~85% reduction in average provisioning time! Pay-go consumption model Reduced costs by 40% on top of virtualization Optimized resource utilization Predictable development and test environments provisioned Future environments provisioning on scalable OneCloud Standards and best practices Finally we are saving 6-8 million a year 13

For More Information Please contact: Thirumalesh Reddy, Sr. Director, VMware treddy@vmware.com 14

IT SDDC Journey with vcloud Automation and Management Platform Initiative VMware, Inc. 3401 Hillview Ave Palo Alto, CA 94304 Tel: 1-877-486-9273 or 650-427-5000 Fax: 650-427-5001 15