Avigiln Cntrl Center Server User Guide Versin 6.8
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Table f Cntents What is the Avigiln Cntrl Center Server? 4 System Requirements 4 Avigiln Certified Slutin: 4 ACC Server Sftware Requirements 5 Fr Mre Infrmatin 5 Avigiln Resurce Center 5 Technical Supprt 5 Upgrades 5 Feedback 5 Getting Started 6 Windws Service 6 Admin Tl 6 Accessing the Admin Tl 7 Admin Tl Windw 7 General 7 Settings 7 System Settings 8 Cnfiguring the Server Strage Settings 8 Accessing the Server Strage Cnfiguratin 8 Setting Up the Initial Server Strage Cnfiguratin 8 Changing the Strage Cnfiguratin 8 Erasing the Strage Cnfiguratin 9 Enabling Strage Management 10 Cnfiguring the Server Netwrk Settings 10 Using the Admin Tl 11 Starting Up and Shutting Dwn 11 Starting Up the Server Sftware 11 Shutting Dwn the Server Sftware 11 Starting the Avigiln Cntrl Center Client 11 Viewing Applicatin Lgs 11 Appendix 12 Resetting the Administratr Passwrd 12 3
What is the Avigiln Cntrl Center Server? The Avigiln Cntrl Center Server sftware is the applicatin that captures and recrds surveillance data frm netwrk cameras and encders. The captured data is then sent t the Avigiln Cntrl Center Client sftware fr yu t review. The Avigiln Cntrl Center Server sftware cntains tw key parts the Windws service and the Admin Tl. The Windws service directs vide t where it needs t be stred r streamed in the netwrk. The Admin Tl is allws yu t cnfigure the system administrative settings. There are three editins f the Server sftware available: Cre, Standard and Enterprise. The editin f the Server sftware determines hw many cameras can be cnnected t the system and the number f simultaneus client cnnectins. The editin f the Server sftware als determines what features are available in the Avigiln Cntrl Center Client sftware. Visit the Avigiln website fr an verview f the features available with each editin license: http://avigiln.cm/prducts/avigiln-cntrl-center/editins/ System Requirements NOTE: Netwrk vide recrding thrughput and retentin times can vary accrding t the number f cameras, camera reslutin, estimated percent f mtin, cntinuus recrding settings and predefined retentin perid. Fr full server perfrmance, use the Avigiln certified slutin ptins. Avigiln Certified Slutin: Servers HD NVR Premium (HD-NVR3-PRM), HD NVR Standard (HD-NVR3-STD) r HD NVR Value (HD- NVR3-VAL) Optimized fr vide survelillance applicatins in a 24/7/365 envirnment. ACC sftware is preinstalled, cnfigured and enhanced fr ptimal system cmpatibility. Certified fr the Avigiln survellience envirnment ACC sftware, LPR, Mbile Gateway, Analytics, HDSM and 1-30MP cameras. High thrughput f up t 1670 Mbps. Dcumented netwrk architecture fr a wide-variety f applicatins. Avigiln enhanced warranty and premium supprt included. Access t Avigiln System Design Tl (SDT) t calculate strage requirements. Wrkstatins HD Vide Appliance (VMA-AS1-xxPxx) r NVR Wrkstatin (HD-NVRWS3) Preladed and cnfigured with ACC vide management sftware. High-perfrmance recrding capacity. Supprts high reslutin mnitrs. Thrughput f up t 336 Mbps. Avigiln warranty and supprt included. Access t Avigiln SDT t calculate strage requirements. What is the Avigiln Cntrl Center Server? 4
ACC Server Sftware Requirements Recrding capacity: OS* Servers 256 Mbps up t 120 cameras *Remte viewing nly. Windws Server 2012, Windws Server 2012 R2, Windws 7 (64-bit), Windws 8.1 (64-bit) r Windws 10 (64-bit) Wrkstatins 80 Mbps up t 60 cameras *Can view live and recrded images lcally Windws Server 2012, Windws Server 2012 R2, Windws 7 (64-bit), Windws 8.1 (64-bit) r Windws 10 (64-bit) A 64-bit perating system is recmmended A 64-bit perating system is recmmended CPU x86 64 bit dual-cre (1.9 GHz) Intel quad-cre CPU (2.0 GHz) System RAM 4 GB DDR3 4 GB DDR3 Vide Card n/a Netwrk Card 1 Gbps 1 Gbps Hard Drives SATA-II 7200 RPM Enterprise Class Hard Drives PCI Express, DirectX 10.0 cmpliant with 256 MB RAM SATA-II 7200 RPM Hard Drives * Fr all Windws versins, it is recmmended that the latest Micrsft service pack be deplyed. Fr Mre Infrmatin Visit Avigiln at avigiln.cm fr additinal prduct dcumentatin. Avigiln Resurce Center Register fr access t the Avigiln Resurce Center t gain access t additinal resurces fr yur Avigiln prducts. The Resurce Center prvides free nline training vides, prduct dcumentatin, and ther selfdirected supprt resurces. Register and lgin at https://avigilnresurcecenter.frce.cm/avigiln/avg_lgin. Technical Supprt T cntact Avigiln Technical Supprt, g t http://avigiln.cm/cntact-us/. Upgrades Sftware and firmware upgrades will be made available fr dwnlad as they becme available. Check fr available upgrades at: http://avigiln.cm/supprt-and-dwnlads/. Feedback We value yur feedback. Please send any cmments n ur prducts and services t feedback@avigiln.cm. ACC Server Sftware Requirements 5
Getting Started The Avigiln Cntrl Center Server sftware cntains tw parts: the Windws service and the Admin Tl. The Windws service runs autmatically when yur cmputer starts. The Admin Tl is used t cnfigure the Windws service. Frm the Admin Tl yu can define the netwrk and cnfigure the backup and strage settings fr the Avigiln Cntrl Center System. Windws Service The Avigiln Cntrl Center Server sftware includes a Windws service that runs autmatically in the backgrund. If required, yu can cnfigure the service prperties in the Services windw. Figure 1: Services windw Admin Tl The Admin Tl is used t cnfigure yur Avigiln Cntrl Center Server settings. Frm the Admin Tl, yu can cnfigure the size f the surveillance data strage space, the file backup lcatin, the licenses fr the system, and netwrk prts. Getting Started 6
Accessing the Admin Tl The Admin Tl can be accessed in the fllwing ways: Frm the Start menu, select All Prgrams r All Apps > Avigiln > Avigiln Cntrl Center Server > Admin Tl Duble-click the shrtcut icn n the desktp. Admin Tl Windw Frm the Admin Tl, yu can start up r shut dwn the Avigiln Cntrl Center Server at any time. Fr mre infrmatin, see Starting Up and Shutting Dwn n page 11. The Admin Tl windw cntains tw tabs: the General tab and the Settings tab. The fllwing tables describe what ptins are available in each tab. General Feature Descriptin Click this buttn t launch the Avigiln Cntrl Center Client sftware. Click this buttn t view the Avigiln Cntrl Center Server errr lgs. Settings Feature Descriptin Click this buttn t define the amunt f server space allcated t surveillance data strage. Fr mre infrmatin, see Cnfiguring the Server Strage Settings n the next page. Click this buttn t define the netwrk prts. Fr mre infrmatin, see Cnfiguring the Server Netwrk Settings n page 10. Click this buttn t define where backup files are stred. Fr mre infrmatin, see Enabling Strage Management n page 10. Accessing the Admin Tl 7
System Settings Cmplete the fllwing prcedures t cnfigure the Avigiln Cntrl Center Server t fit yur requirements. Cnfiguring the Server Strage Settings Yu must cnfigure the server strage settings s the Avigiln Cntrl Center Server sftware knws hw much space is allcated fr string surveillance data, and where it is lcated. If the Admin Tl detects that there is n existing strage cnfiguratin, it will launch the Set Up Strage Cnfiguratin dialg bx. Accessing the Server Strage Cnfiguratin 1. In the Admin Tl, click Shut Dwn. The Avigiln Cntrl Center Server must be shut dwn befre the strage cnfiguratin can be viewed r edited. 2. In the Settings tab, click. 3. In the Strage dialg bx, yu can see the current strage cnfiguratin. Setting Up the Initial Server Strage Cnfiguratin When the Admin Tl detects that there is n existing strage cnfiguratin, it will launch the Set Up Strage Cnfiguratin dialg bx with the recmmended strage cnfiguratin. By default the sftware will assign mst f the available strage t the Primary Data Vlume fr string recrded vide. If the recmmended cnfiguratin is acceptable, click Finish If yu want t change the cnfiguratin click Change Strage Cnfiguratin. Fr mre infrmatin, see Changing the Strage Cnfiguratin belw. Changing the Strage Cnfiguratin Yu may need t change the strage cnfiguratin in the fllwing situatins: If yu are unsatisfied with the strage cnfiguratin suggested by the applicatin, click Change Strage Cnfiguratin t define the strage settings t fit yur needs. If yu recently chse t Erase All Data, yu must reset the Strage cnfiguratin befre yu can cntinue. Cmplete the fllwing prcedure in the Strage dialg bx: If the Strage dialg bx is nt already pen, see Accessing the Server Strage Cnfiguratin abve System Settings 8
1. In the Strage dialg bx, select the drive fr string the Cnfig Vlume and click Set Cnfig Vlume. Figure 2: The Strage dialg bx NOTE: Sme f the buttns in the figure may nt be available if the drive cannt accmmdate the setting. 2. T add a data vlume, select the drive and click Add Data Vlume. The buttn is nt available if the drive already has a data vlume. a. In the Add Data Vlume dialg bx, enter the preferred data vlume size b. Click OK. 3. T delete a Secndary Data Vlume, select the drive and click Delete Data Vlume. Deleting a data vlume will erase all recrded data frm that drive. NOTE: Yu cannt delete a Primary Data Vlume, yu can nly erase all data.fr mre infrmatin, see Erasing the Strage Cnfiguratin belw. 4. If yu are nt satisfied with the lcatin f the Primary Data Vlume, select the drive yu prefer and click Set Primary Data Vlume. The Primary Data Vlume cntains the database that indexes the surveillance data. NOTE: The drive must have a data vlume befre it can be set as the Primary Data Vlume. 5. When yu are satisfied with the strage cnfiguratin, click OK. Erasing the Strage Cnfiguratin NOTE: If yu chse t erase all stred data, be aware that all recrded surveillance data and server settings will be lst. Erasing the Strage Cnfiguratin 9
1. Open the Strage dialg bx. Fr mre infrmatin, see Accessing the Server Strage Cnfiguratin n page 8. 2. Click Erase All Data. 3. When the cnfirmatin dialg bx appears, click Yes. 4. Yu will need t create a new strage cnfiguratin befre yu can start up the Avigiln Cntrl Center Server again. Fr mre infrmatin, see Changing the Strage Cnfiguratin n page 8. Enabling Strage Management T allw users t archive vide frm the ACC netwrk vide management server, yu must enable the Strage Management feature in the Admin Tl and assign a lcatin fr the archived files. 1. In the Admin Tl, select Settings >. 2. In the Strage Management dialg bx, select the Enable Strage Management check bx t allw the server t archive vide files. 3. Enter a lcatin fr the Archive Flder:. Click [...] t navigate t the preferred flder lcatin. Tip: The archive flder can be n any Windws file system that is accessible by the server. A cmmn file system can be referenced by multiple servers t create a centralized vide archive. 4. Click OK. Once Strage Management is enabled, yu can archive vide n demand. If yu have an Enterprise Editin system, yu can als set up the Strage Management Cntinuus Archive feature. Fr mre infrmatin abut archiving vide, see The Avigiln Cntrl Center Client User Guide. Cnfiguring the Server Netwrk Settings The server cmmunicates with the Avigiln Cntrl Center Client sftware thrugh a range f UDP and TCP prts. The prt ranges nly need t be changed if the Client sftware is trying t access tw r mre servers that are behind the same NAT device (e.g. ruter), r if there is a prt cnflict with ther sftware running n the same cmputer as the Avigiln Cntrl Center Server sftware. 1. In the Admin Tl, select Settings >. 2. In the Netwrk dialg bx, enter a new base prt then click OK. The service prts used by the Server sftware are updated as the base prt changes. The RTP prt range must be accessible by the Client cmputer and can be frwarded n any ruter r netwrk address translatin pint between the Client and Server. Enabling Strage Management 10
Using the Admin Tl In additin t cnfiguring the server, the Admin Tl can als be used t start up and shut dwn the Avigiln Cntrl Center Server sftware, launch the Client sftware, and display the Applicatin Lgs. Starting Up and Shutting Dwn The Avigiln Cntrl Center Server sftware autmatically starts when Windws starts, but it can be manually shut dwn and started thrugh the Admin Tl. Starting Up the Server Sftware In the Admin Tl, click Start Up. When the Avigiln Cntrl Center Server has started prperly, the Admin Tl displays this message: Cntrl Center Server is Running. Shutting Dwn the Server Sftware When the Avigiln Cntrl Center Server is shut dwn, all vide recrding is stpped until the Avigiln Cntrl Center Server is started again. In the Admin Tl, click Shut Dwn. When the Avigiln Cntrl Center Server has shut dwn prperly, the Admin Tl displays this message: Cntrl Center Server is Nt Running. Starting the Avigiln Cntrl Center Client The Avigiln Cntrl Center Client sftware can be launched frm the Admin Tl. In the Admin Tl, select General >. If the Client sftware is nt installed, the Admin Tl will prmpt yu t install it. Viewing Applicatin Lgs Yu can view the Avigiln Cntrl Center applicatin errr lgs thrugh the Admin Tl. This can assist in diagnsing prblems with yur system. 1. In the Admin Tl, select General >. 2. In the Applicatin Lgs dialg bx, duble-click an errr t view the details. 3. Click OK t clse the dialg bx. Using the Admin Tl 11
Appendix Resetting the Administratr Passwrd T reset the administratr passwrd fr accessing the Avigiln Cntrl Center Client, yu must delete all existing user and grup accunt infrmatin frm the server Cnfig Vlume. Tip: Yu can avid this prcedure if yu have a user accunt that has all the same permissins as an administratr. Yu can use this user accunt t reset the administratr passwrd in the Avigiln Cntrl Center Client sftware. 1. In the Admin Tl, click Shut Dwn. If yu have multiple servers in yur site, yu need t shut dwn all the servers in yur site. 2. Select Settings >. 3. In the Strage dialg bx, make nte f the drive that hlds the Cnfig Vlume. 4. Access the Cnfig Vlume drive and navigate t the AvigilnCnfig\Db\DirectryShared\Users flder. Fr example, D:\AvigilnCnfig\Db\DirectryShared\Users. 5. Delete all the files in this flder. If yu have multiple servers in yur site, yu need t delete this flder frm every server in yur site befre yu d the last step. The server autmatically resets all the user and grup settings back t the factry default. 6. In the Admin Tl, click Start Up. Repeat fr each server in yur site. Once all the servers have cme back nline, yu can lg int the site using the default administratr credentials: Username: administratr Passwrd: <leave blank> T add users and grups t the server, see The Avigiln Cntrl Center Client User Guide. Appendix 12