Upgrade Strategies for Oracle E-Business: Leveraging Archiving Best Practices

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Upgrade Strategies for Oracle E-Business: Leveraging Archiving Best Practices Cynthia Babb Product Marketing Manager - Optim TM ERP Solutions Dhan Patel Technical Product Manager Optim TM E-Business Solution IBM April 14, 2008

Today s Discussion What Drives E-Business Upgrades Today? Archiving and Upgrades Concepts, Benefits Key Requirements Incorporating Archiving into the Upgrade Project Archive before the Upgrade Archive as part of Upgrade IBM Optim

What Drives E-Business Upgrades Today? 2006: Oracle unveils Lifetime Support and Applications Unlimited programs 2007: Applications Integration Architecture announced; Fusion Applications strategy continues to evolve 2008: Initial Fusion Applications being released.

E-Business Upgrade paths to R12 For Applications IF you are on.. Then your supported path is 11.0.X 11.5.10 CU2 then release 12 11.5.1-11.5.6 11.5.10 CU2 then release 12 11.5.9-11.5.10 Release 12 For the Database if you are on.. Then your supported path 11.5.7 or 11.5.8 with 9.2.0.x database Upgrade to 10GR2 and R12 at the same time 11.5.9 or 11.5.10 (base or CU1) with 9.2.0.x or 10.1.0.x database 11.5.9 CU2 or 11.5.10.2 with 10.2.0.2 database Upgrade to 10GR2 and R12 at the same time or with two separate downtimes for each tier Apply db tier patches and proceed with R12 upgrade

The Bottom Line E-Business sites: there s an upgrade in your future Taken together, Lifetime Support and Applications Unlimited extend the useful life of current applications AIA strengthens value proposition, especially for sites with mixed applications environments To take advantage of enhanced functionality and more modern infrastructures within existing applications, eventually you ll need to upgrade Gartner: continued maintenance and upgrade within the Applications Unlimited family compares favorably with the expected cost of migrating to Fusion Applications. 1 1. Jeff Comport & Yvonne Genovese, AIA Strengthens Applications Unlimited as a Viable Long-Term Strategy for Oracle Customers, Gartner, 2007

Drivers of Project Success If you measure success by ability to Streamline & automate business processes Increase ROI from investments in ERP systems Reduce the time to go live, minimize downtime Improve compliance readiness Control project costs Improve application performance and service levels Archiving can play an important role in improving the success of your upgrade project

What is Archiving? Segregate historical E-Business application data by age, status, event or other criteria Copy historical records to a secure archive Delete transaction details from production system Retain access to information for query, reporting, customer service, audit and discovery requests Pre-Archive Post-Archive Historical Data Archives Current Data Current Data

What are the Benefits? Streamline the upgrade project success from Day One! Reduce downtime during conversion by 50% or more Improve application performance from old version to new version by reducing OLTP workload Maintain a Superior Ownership Experience - ongoing Reduce backup and disaster recovery time by hours Lower database maintenance time for tasks like reorganizations, refreshes, clones Support compliance readiness Ensure consistent performance to Service Level objectives Reduce cost of storage and overall TCO

Archiving: Key Requirements 1. Take right data out Complete Business Object Apply Functional Condition Checks Accommodate Unique Business Requirements 2. Store it where you want Support data retention policies as per ILM business requirements Multiple formats DBMS, File Storage options hardware targets, tiers Automate enforcement of retention & disposal policies 3. Access archived data when and how you want Native application access Application independent access

1. Take Right Data Out Example: General Ledger

Functional Condition Checks Example General Ledger Archive Ledgers and Journals for any Accounting Period, Business Unit and Ledger Group values Accounts Payable Accounts Receivable Archive Vouchers and Payments for any Accounting Period, Bank Set ID and Bank Code values Archive Items and Payments for any Accounting Date and Business Unit values Billing Archive Invoices (as well as consolidated Invoices) for any Accounting Date and Business Unit values

2. Store It Where You Want Current Data Active Historical Online Archive Offline Archive 1-2 years 3-4 years 5-6 years 7+ years Production Database Archive Restore Non DBMS Retention Platform ATA File Server EMC Centera IBM RS550 HDS Offline Retention Platform CD Tape Optical

3. Access Archive Data When and How You Want Current Data Active Historical Online Archive Offline Archive 1-2 years 3-4 years 5-6 years 7+ years Production Database Archive Restore Non DBMS Retention Platform ATA File Server EMC Centera IBM RS550 HDS Offline Retention Platform CD Tape Optical Universal Access to Application Data E-Business Application ODBC / JDBC XML Report Writer Application Independent Access

Where does Archiving Fit? 1. Archive before an Upgrade Reduces amount of data to convert during production cutover Reduces downtime during upgrade 2. Archive in Parallel with an Upgrade Combines common technical and functional tasks to save overall elapsed time Technical tasks: validate individual steps (such as moving query tables forward), validating new technical environment, performance testing Functional/business tasks: reconciling before & after results, regression testing on key business processes (such as payroll processing or financial close)

1. Archive Before Upgrade R 11.0.x R 12 Upgrade Project Application Data Current Data Archives Archives Universal Access to E-Business Data E-Business ODBC / JDBC E-Business Report Writer

2. Archive and Upgrade Projects in Parallel R11.0.x R12 Application Data Upgrade Project Archive Planning Transaction History Application Data Current Reporting Data Data Archives PeopleTools PeopleTools Universal Access to E-Business Data E-Business ODBC / JDBC E-Business Report Writer

Managing Test Data Production or Production Clone Extract Relational Extracts Create targeted, right-sized subsets faster and more efficiently than cloning Compare to pinpoint and resolve application defects faster Improve development efficiencies Gold Gold Gold

Protecting Data Privacy Production Validate and Compare Test De-identify for privacy protection Deploy multiple masking algorithms Substitute real data with fictionalized yet contextually accurate data Provide consistency across environments and iterations No value to hackers Enable off-shore testing Ensure Data Privacy Across Non-Production Environments!

Introducing IBM Optim

IBM Optim: Enterprise Architecture Single, scalable, interoperable EDM solution provides a central point to deploy policies to extract, store, port, and protect application data records from creation to deletion

Optim: Right Data Out IBM Optim Production Database 1-2 Years Current Data Restore Extract Access Definitions Complete Business Object Business Rules Validations

Optim: Complete Business Object Support Journals Complete Business Object provides historical reference snapshot of business activity Business Rules and Validations to meet your requirements

Optim: Full Lifecycle Archiving Production Database 1-2 Years Current Data IBM Optim Restore Extract Access Definitions Complete Business Object Business Rules Validations 2-4 Years Active/Historical Online 4-6 Years On/Near-Line Archive 6+ Years Off-Line Archive Compressed Archives XML Archive Database Non DBMS Retention Platform ATA File Server EMC Centera, DR550, Etc. Off-line Retention Platform CD,Tape,Optical, WORM HP StorageWorks, IBM TSM NetApp NearStore SnapLock, IBM Total Storage solutions (including the DR550) EMC Centera.

Optim: Universal Access Production Database 1-2 Years Current Data IBM Optim Restore Extract Access Definitions Complete Business Object Business Rules Validations 2-4 Years Active/Historical Online 4-6 Years On/Near-Line Archive 6+ Years Off-Line Archive Compressed Archives XML Archive Database Non DBMS Retention Platform ATA File Server EMC Centera, DR550, Etc. Off-line Retention Platform CD,Tape,Optical, WORM HP StorageWorks, IBM TSM NetApp NearStore SnapLock, IBM Total Storage solutions (including the DR550) EMC Centera. U N II V E R S A L A C C E S S ERP Applications Additional Options ODBC / JDBC XML SQL Excel Access

IBM Optim: Leader in Enterprise Data Management

IBM Optim Market leading Enterprise Data Management (EDM) Solution and Platform: Data Growth Retention & Discovery Data Privacy Test Data Management Application Upgrades Application Retirement Solving complex data management issues since 1989 2500+ clients worldwide; c. 50% of Fortune 500 Princeton Softech acquired by IBM, September 2007

Evolution of Optim Partnership 2002 Oracle Certified Partner January 2006: Oracle Consulting partnership to speed deployment of Optim enterprise data solution Only Oracle partner offering a single, consistent data management solution validated by Oracle and applicable across entire Oracle stack E-Business Suite, Oracle E-Business Suite, JD Edwards EnterpriseOne, Retek, Siebel All custom and packaged applications running on Oracle databases

Some ERP Archiving Clients State of Georgia Puerto Rico Federal Affairs Administration

Success: Data Growth About the Client: Toshiba Systems - France Photocopier Manufacturing, $2.2 Billion Annually Application: Oracle E-Business Suite Challenges: Proactively managing growth of transactional data in Accounting, Sales, and Logistics applications before deploying Oracle E-Business Suite to Nordic countries Improve the batch and online performance by archiving historical data to improve service levels Improving operational efficiencies for daily operations, administration, routine maintenance and upgrades Solution: Optim Oracle E-Business Suite Solution Client Value: Archived 150 GB of historical data to manage data growth for the BOM, INV, AX, and GL modules and reduced database size by 30%. Plan to implement archiving for OM and AR modules next. Reduced time to run 17,000 jobs from 250 hours to 65 hours Maintained smaller databases and provided the flexibility for scheduling hundreds of archiving jobs at night and weekends to increase efficiencies for day-to-day operations.

Cynthia Babb ERP Product Marketing Manager 1-609-627-5500 cbabb@us.ibm.com Dhan Patel Optim E-Business Technical Product Manager 1-609-627-5514 dhanp@us.ibm.com