Guide for using HddSurgery head change tools:

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Page 1 of 25 Guide for using HddSurgery head change tools: HDDS WDC 2.5-3.5 Ramp Set

Page 2 of 25 Table of contents: 1. Introduction.. page 3 2. HddSurgery head replacement tools... page 4 3. Supported models.. page 6 4. Handling the tools... page 9 5. Head replacement on 3.5 hard drives (7 steps) Step 1 - Mounting the tool on actuator arm... page 10 Step 2 - Securing the heads with the tool... page 11 Step 3 - Moving the heads off the ramp... page 12 Step 4 - Dismounting the heads... page 13 Step 5 - Mounting the heads in a patient drive... page 14 Step 6 - Moving the heads to the ramp... page 15 Step 7 - Dismounting the tool.. page 16 6. Head replacement on 2.5 hard drives 1, 2 and 3 platters (7 steps) Step 1 - Mounting the tool on actuator arm... page 17 Step 2 - Securing the heads with the tool... page 18 Step 3 - Moving the heads off the ramp... page 19 Step 4 - Dismounting the heads... page 20 Step 5 - Mounting the heads in a patient drive... page 21 Step 6 - Moving the heads to the ramp... page 22 Step 7 - Dismounting the tool.. page 23 7. Annex to chapter 6 (Steps 4a & 6a) Head replacement on 2.5 Hard Drives (4 platters)... page 24

Page 3 of 25 1. Introduction This guide is intended as a short course in handling of our tools for professionals in data recovery. It is assumed that the user is experienced in data recovery and familiar with "traditional" ways of saving data. This manual should not be taken as a guide for training. Using these tools without adequate software support is not recommended. It is recommended to use some of the proven systems for cloning, such as Ace Lab, Salvation Data, Copy-r and other products. It is possible to recover data without HddSurgery TM tools. In many cases, the known processes of hard drive head replacement are effective and sufficient. The general idea behind HddSurgery TM tools was to make sure that the process of replacing damaged hard drive heads goes with no errors. The use of HddSurgery TM tools prevents the ferromagnetic read/write heads to come in any kind of contact with the platter i.e. disk surface or other read/write heads. Also, with some basic procedures and short training, it is possible to let junior data recovery technicians handle complex tasks. With the development of these tools, we are trying to eliminate the element of luck that usually accompanies the process of data recovery. Experienced data recovery technicians or engineers can have great success even without our tools, but they can have absolute security only by using HddSurgery TM tools. Non-contact head replacement implies that there is no contact between the heads, or between heads and platters in the process of dismounting the donor heads and mounting heads on the patient drive. Traditional techniques of replacing the heads imply contact between the heads and contact of heads with the platters in data area. These problems especially come to light on drives that have suffered some form of physical damage. This tool doesn t solve the head compatibility problem. It will only assure that the head replacement goes easily. If you have questions about compatibility, you can send them to HddSurgery TM support team on HddSurgery TM is not responsible for any eventual damage caused by usage of our tools. HddSurgery TM is not responsible for the data stored on the patient or donor hard drives.

Page 4 of 25 2. HddSurgery head replacement tools HddSurgery TM HDDS WDC 2.5 3.5 Ramp Set is a set of head replacement tools which can be used to safely and easily replace heads on almost all 2.5 and 3.5 Western Digital hard drives which park heads on a ramp. Set contains 7 pairs of head replacement tools: WDC 3.5 Ramp p1, WDC 3.5 Ramp p2-3, WDC 3.5 Ramp p4, WDC 2.5 Ramp p1, WDC 2.5 Ramp p1-2, WDC 2.5 Ramp p3 and WDC 2.5 Ramp p4. WDC 3.5 Ramp p1 This head replacement tool can be used on 3.5 Western Digital hard drive models AAKS, AAJS, AAJB and all other models with 1 platter from families: Pinclite, Pinnacle, Tahoe, Tahoe LT, DragFly1, Sequoia, Sequoia PMR and STG Twin Lakes. WDC 3.5 Ramp p2-3 WDC 3.5 Ramp p2-3 head replacement tool can be used on 3.5 Western Digital hard drive models AAKS, AAJS, AAJB, AAKB, EADS, EARS and all other models with 2 or 3 platters from families: Tornado, Tornado PATA, Tornado 2R, Tornado 2PMR, Tornado 2D, Atlantis, Atlantis PATA, Spider, Gekko, DragFly2, DragFly3, Kermit, Sadle G6, Sadle 2D and Sadle BK. WDC 3.5 Ramp p4 WDC 3.5 Ramp p4 head replacement tool can be used on 3.5 Western Digital hard drive models AAKS, AACS, EADS, EARS, EACS, EZRX and all other models with 4 platters from families: Jupiter, Hulk and DragFly4. As there is no conceptual difference between these three tools for 3.5 hard drives, we will explain only the functioning of WDC 3.5 Ramp p2-3 tool. In the case of WDC 3.5 Ramp p4 and WDC 3.5 Ramp p1 apply the same procedure.

Page 5 of 25 WDC 2.5 Ramp p1 This head replacement tool can be used on 2.5 Western Digital hard drive BEVT models and all other models with 1 platter from family Jamaica and other. WDC 2.5 Ramp p1-2 This head replacement tool can be used on 2.5 Western Digital hard drive models BEVT, BEKT, BEVS, BMVV and all other models with 1 or 2 platters from families: Mariner, Mercury, Zephyr, Marn5 4K, Esprit, Europa, Denali and other. WDC 2.5 Ramp p3 This head replacement tool can be used on 2.5 Western Digital hard drive models TMVV, TPVT, TMVW and all other models with 3 platters from families: Helios, Shasta 3D and other. WDC 2.5 Ramp p4 This head replacement tool can be used on 2.5 Western Digital hard drive models NMVW and all other models with 4 platters from Shrek and Shrek LT families.

Page 6 of 25 3. Supported models WDC 3.5 Ramp p1 (1 platter) (two, three and four-letter marks can be found in model names ex. WD3200AAJS-00V4A0) Pinclite Tahoe Tahoe LT Sequoia PMR Sequoia L7A, L9A, M0A, Z0A V0A, V1A, UU3A, M9A, YZCA 1CA, J37A VZ, WA, WB, WM, WN, WP, WR, WS, WT, C0, D1 PN, PR, PS, PT, PU, PV, SV, SW, SY, SZ STG Twin Lakes Pinnacle Pinnacle PATA DragFly1 Other VK, VL, VM, VN, VP, VR, VS, VT, VU B3, B4, B5, B6, B7, E2, F0, F1, F2, H4 J2, J3, J4, J5 N7B A0RT, A1CS, N9A, G0A, L2B, S9B WDC 3.5 Ramp p2-3 (2 or 3 platters) (two, three and four-letter marks can be found in model names ex. WD5000AAKS-00TMA0) Tornado Tornado PATA Tornado 2R Tornado 2PMR Tornado 2D TA, TP, TB, TR, TC, TS, TH, TJ, TK, TL, TM, TN, RY, RZ, SB, SC, SD, SE TV, UF, TW, UG, TY, TZ, UJ, UA, UK, UB, UL, UC, UM, UD, UN, UE, UP, UH YE, YF, YG, YH, YJ, YK, YL, YM, YN, YP, YR, YS, YT, YU, YV, YW, YY, YZ, C8 WF, WG, WH, WJ, WK, WL VV, VW, VY, WC, WD, WE, B9, C9 Atlantis Atlantis PATA Spider Gekko Kermit D2, E7, A7, A8, A9, B0, B1, B2, C1, C2, C3 H8, H9, J0, J1 ZS, ZT, ZU, ZV, ZW, ZY, ZZ, D0 G8, G9, H0, H1 D6, D7, E0, E1 DragFly2 DragFly3 Sadle BK Sadle G6 Sadle 2D M2B, 3BB, Y5B P8B, Z5B MVWB MVWB N0YB

Page 7 of 25 WDC 3.5 Ramp p4 (4 platters) (two, three and four-letter marks can be found in model names ex. WD20EADS-00R6B0) Hulk Jupiter DragFly4 Other ZJB, ZKB, C7B RCA, RBA S2B, S8B, R6B MMMB, J2GB, U2B, S0XB, T3B, J99B, R8UY, KEZB, Z9B WDC 2.5 Ramp p1 (1 platter) (four-letter marks can be found in model names ex. WD1600BEVT-08A23T1) Jamaica A23T (Information about these model names were added at the moment of writing annex of this manual ) WDC 2.5 Ramp p1-2 (1 or 2 platters) (two, three and four-letter marks can be found in model names ex. WD5000BEVT-00A0RT0) Mariner Zephyr Mercury Marn5 4K Europa Esprit A0RT, A1CS HXZT, SXZS, AMCS ZA, ZB GNWS KA9T KPFT Denali Saturn McKinley Lynx Other VA, VB, VC, VD, VE, ZC, ZD, UZ F3, F4 US, UR, UT, SN, SP, SR UW, UY PK4T, SCST, GNWS, A08S

Page 8 of 25 WDC 2.5 Ramp p3 (3 platters) (two, three and four-letter marks can be found in model names ex. WD10TPVT-00HT5T1) Helios ZSMS, TK7S Shasta 3D HT5T, BG7S, A27S Other A28T, U4RT WDC 2.5 Ramp p4 (4 platters) (four-letter marks can be found in model names ex. WD20NMVW 11AV3S4) Shrek W68S, Z2TT Shrek LT AV3S, EA4T (Information about these model names were added at the moment of writing annex of this manual )

Page 9 of 25 4. Handling the tools When not in use, the tool should always be kept in a wooden box delivered with the tool. This way of keeping the tool prevents any possible damage to it which could appear when not handled properly. When taking the tool out of the box, always hold it for the shank. Never hold the tool in the part where the head lifting snouts are. Due to sensitivity of hard drive platters to dust and any kind of contamination, be sure to clean the tool before its use. Tool can be cleaned with a piece of cotton wool and alcohol. When cleaning the head lifting snouts, be extremely gentle. Picture 1. (handling the tools)

Page 10 of 25 5. Head replacement on 3.5 hard drives Step 1 Mounting the tool on actuator arm Remove screws holding flat cable contact and with a finger push contact from the bottom upwards to release it. The pressure from below may cause flat cable contacts to pop out and possibly damage platters, so hold firmly top of a flat cable contact with another hand while pushing related plastic. Before applying pressure, remove screws from their holes. Carefully center the axis of the tool over the larger round hole near the top of the head arm (near the heads themselves). Take care that the snouts stand away from the heads, and push the axis of the tool all the way down through the hole. Axis of the tool should go easily through this hole. Picture 2. (mounting the head replacement tool)

Page 11 of 25 Step 2 Securing the heads with the tool Push the tool so the snouts go between the heads. Snouts should not move or lift the heads. They will just keep the distance between them and assure that the heads don t touch each other. Secure the tool in this position with provided securing pin. Pin should go through the hole easily. Picture 3. (securing the heads with the tool)

Page 12 of 25 Step 3 Moving the heads off the ramp Remove the security brake and scroll the heads off the ramp. When heads are off the ramp, tool will prevent the heads from touching each other and head assembly can be safely and easily transferred to another drive. Picture 4. (moving the heads off the ramp)

Page 13 of 25 Step 4 Dismounting the heads To lift the head assembly, tweezers are needed. Use tweezers to grab the head assembly through one of the holes on the head arm. Pull the head arm up using the tweezers. To make sure that the head assembly goes straight up, use one finger to pull the back side of the head arm (side where the magnetic coil is) simultaneously. Don t try to dismount the heads by pulling the tool. Picture 5. (dismounting the heads)

Page 14 of 25 Step 5 Mounting the heads in a patient drive Place the head assembly with the tool to its place in a patient hard drive using the tweezers. Assist the process with your other hand. Picture 6. (mounting the heads in a patient drive)

Page 15 of 25 Step 6 Moving the heads to the ramp Push the heads over the ramp. While holding the heads on the ramp, use tweezers to return the security brake to its place. Picture 7. (moving the heads to the ramp)

Page 16 of 25 Step 7 Dismounting the tool Remove the security pin from the tool. Scroll the tool away from the heads. While holding the head arm in its place with one hand, pull the axis of the tool out of the hole to dismount the tool. Picture 8. (dismounting the tool) Put the lid back and close the disk. Put PCB back and clone the drive.

Page 17 of 25 6. Head replacement on 2.5 hard drives (1, 2 and 3 platters) Step 1 Mounting the tool on actuator arm With your finger, push the head connector from the bottom upwards to release it. The pressure from below may cause flat cable contacts to pop out and possibly damage platters, so hold firmly top of a flat cable contact with another hand while pushing related plastic. Also, while handling this connector, make sure that the heads stay on the ramp. Carefully center the axis of the tool over the smaller round hole near the top of the head arm (near the heads themselves). Take care that the snouts stand away from the heads, and push the axis of the tool all the way down through the hole. Axis of the tool should go easily through this hole. Picture 9. (mounting the head replacement tool)

Page 18 of 25 Step 2 Securing the heads with the tool Push the tool so the snouts go between the heads. Snouts should not move or lift the heads. They will just keep the distance between them and assure that the heads don t touch each other. Secure the tool in this position with provided securing pin. Pin should go through the hole easily. Picture 10. (securing the heads with the tool)

Page 19 of 25 Step 3 Moving the heads off the ramp Remove the security brake and scroll the heads off the ramp. When heads are off the ramp, tool will prevent the heads from touching each other and head assembly can be safely and easily transferred to another drive. Picture 11. (moving the heads off the ramp)

Page 20 of 25 Step 4 Dismounting the heads To lift the head assembly, tweezers are needed. Use tweezers to grab the head assembly through one of the holes on the head arm. Pull the head arm up using the tweezers (For Hard drives with 4 platters unscrew the screw See Annex on page 24). To make sure that the head assembly goes straight up, use one finger to pull the back side of the head arm (side where the magnetic coil is) simultaneously. Don t try to dismount the heads by pulling the tool. Picture 12. (dismounting the heads)

Page 21 of 25 Step 5 Mounting the heads in a patient drive Place the head assembly with the tool to its place in a patient hard drive using the tweezers (For Hard drives with 4 platters put the screw back - See Annex on page 24). Assist the process with your other hand. Picture 13. (mounting the heads in a patient drive)

Page 22 of 25 Step 6 Moving the heads to the ramp Push the heads over the ramp. While holding the heads on the ramp, use tweezers to return the security brake to its place. Picture 14. (moving the heads to the ramp)

Page 23 of 25 Step 7 Dismounting the tool Remove the security pin from the tool. Scroll the tool away from the heads. While holding the head arm in its place with one hand, pull the axis of the tool out of the hole to dismount the tool. Picture 15. (dismounting the tool) Put the lid back and close the disk. Put PCB back and clone the drive.

Page 24 of 25 7. Annex to chapter 6 (Steps 4a & 6a) - Head replacement on 2.5 hard drives (4 platters) Head replacement procedure on 2.5 hard drives with four platters is pretty much the same like the procedure on 2.5 hard drives with 1, 2 or 3 platters. You should follow the procedure described from page 17 to page 20 on this manual and then see this annex. Step 4 (removing the head arm) is different because hard drives with four platters/eight heads have screw that s holding the head arm connected to the hard drive casing, which needs to be removed before removing the heads in step 4 (on page 20): Picture 16. (dismounting the heads on 2.5 hard drives with 4 platters) It is important to use smaller tweezers when pulling out the head arm because of the smaller holes in the head arm, and to hold the head arm with the other hand when pulling. In Step 5a You need to put back the head arm, then put back the screw while holding the head arm to its place, move heads on the ramp and secure their position with the security brake. After that it is needed to remove the tool as it s described in step 7 (on page 23).

Page 25 of 25 You can find more information about this tool and many other tools used for data recovery on our website. http:/// Also you can watch the videos that show how this tool works on our YouTube channel. http://www.youtube.com/user/hddsurgery