Services Pack 2016
SERVICES Desktop and Smartphone Apps Databases Stock Management Portals Web Design and Development Telephony Systems
DESKTOP AND SMARTPHONE APPLICATIONS iphone Objective-C, Unity, Cocos Tools, Xcode, database and web integration Rich graphics and intuitive design Latest OS compatibility Screen resolution optimization Support for ipad App store deployments Training and consultation
DESKTOP AND SMARTPHONE APPLICATIONS CONT. Android Java, C++, HTML5, Jquery Mobile Rich graphics and intuitive design Latest OS compatibility Screen resolution optimization Support for Tablets Google Play deployments Training and consultation
DESKTOP AND SMARTPHONE APPLICATIONS CONT. Desktop C#,.NET, C++, Java and other supported languages Design, Architecture and Modelling Latest OS compatibility Screen resolution optimization New and existing systems, including customisation of existing applications Website and database integration Training and consultation
DATABASES MySQL, MySQLi, MS SQL and other supported models Schema creation Custom interface design Clean and profession layout with logical joins Integration with web and offline applications Multiple tier access levels Training and consultation
STOCK MANAGEMENT PORTALS ASP.NET,.NET, C#, HTML5, PHP, MySQL and other supported development languages Support for SAP and other Data Warehousing systems Clean and professional layout design Training and consultation
WEB DESIGN AND DEVELOPMENT HTML, HTML5, PHP, CSS, Jquery, JSON, Ajax and other supported development languages Open Source CMS systems, including WordPress, Joomla! & Drupal Custom built websites Installation and support for ecommerce systems Clean layout and design Integration with 3 rd party applications and AIPI s Cheap Hosting & Domain registration Training consultation and ongoing support
TELEPHONY SYSTEMS Avaya Enterprise and SME systems including Avaya Aura Communication Manager and Avaya IP Office Design, installation and maintenance of Avaya systems Call flow design Call recording and quality monitoring Support for SIP, IP, TDM and Analogue devices Supply of telephony equipment including handsets, headsets, gateways, servers, software and licensing Workforce optimization software and consulting Training and consultation
OUR DELIVERY PROCESS 1. Technical Specifications & Quotation 2. Initial Deposit & Scope of Works 3.Development 4. Deliverance, Final Deposit & Sign-Off
1. TECHNICAL SPECIFICATIONS & QUOTATION Review documentation and technical specifications A requirements gathering session can be requested separately Quotation is provided by PRISM Customer to provide written acceptance of quote
2. INITIAL DEPOSIT, SCOPE OF WORKS AND PROJECT COMMENCEMENT An initial deposit is required to commence project Scope of Works Project schedule distributed to project team Initial teleconference and project kick-off
3. DEVELOPMENT Any relevant backups undertaken Development commences Regular meetings as required to discuss progress and updates Debugging, testing and UAT Standard escalation channels and support
4. COMPLETION AND SIGN- OFF Customer to sign Certificate of Completion Go Live and post support Final payments Service Level Agreements (Optional) Source code handover Ongoing maintenance and support (Optional)
THE BENEFITS OF THE PRISM MODEL COMPREHENSIVE DOCUMENTED PROCESSES OWNED & OPERATED LOCALLY FLEXIBLE SLA s COST EFFECTIVE QUALITY SERVICE REGULAR UPDATES & COMMUNICATION