North American Portability Management, LLC Transition Oversight Manager TOEP Webcast November 7, 2017
Welcome to today s webcast Submit Questions for Q&A Webcast Issues Click the Q&A widget at the bottom of your screen to submit questions Questions marked Publication Authorized will be logged and published with answers on the napmllc.org website 1 Check the volume on your speakers You may also use the Q&A widget if you need additional technical support 1. Questions that are (i) of common interest to the NPAC Community, (ii) have not been previously asked and answered, and (iii) are not otherwise inappropriate will be published 2
Presenters Greg Chiasson Principal, Chicago, IL William Reilly Director, Florham Park, NJ 3
Agenda Recent Outreach Events Transition Update Testing Update Mechanized User Connectivity and Discretionary Activities During the Transition Contingency Rollback Update Upcoming Events Q&A 4
Recent Outreach Events October 11 th TOEP Webcast explored the following topics LNPA Transition Status Industry Testing Status Mechanized User Connectivity Testing Data Migration NPAC Maintenance Windows Contingency Rollback Status Upcoming TOEP Events The webcast recording can be found at the following link: https://event.webcasts.com/starthere.jsp?ei=1164574&tp_key=5873658974 (registration is required) Presentation materials, polling results, and other materials from the webcast can be found on napmllc.org under the LNPA Transition tab A Frequently Asked Questions (FAQ) document and a Public Questions list have been posted on napmllc.org to address common questions about the transition Other outreach activities include: Facilitated an industry discussion session today, November 7 th in Tampa, FL 5
Transition Update
Overall Transition Status NPAC SMS Platform Build Outreach and Onboarding Industry Testing Data Migration and Go-Live Data center construction is complete Release A development is complete Release B development is complete for planned functionality, but minimal buffer remains to accommodate new requirements/issues 93% of SP/SB/PTRS SPIDs are engaged in onboarding, 83% are complete 68% of ELEP entities have registered, 16% have completed service agreements Vendor testing has surfaced issues, which are requiring longer than planned timeframe to resolve Release A testing is in progress Vendor testing: 5 systems certified and 7 conditionally certified Service provider testing: 18 mechanized systems complete 11 Acceptance Test Plans (ATP) approved Finalizing parallel operations requirements Data migration testing complete for all regions On Track At Risk Critical 7
NPAC/SMS Platform Build 2016 2017 2018 3Q 4Q 1Q 2Q 3Q 4Q 1Q 2Q JUL AUG SEP OCT NOV DEC JAN FEB MAR APR MAY JUN JUL AUG SEP OCT NOV DEC JAN FEB MAR APR MAY JUN NPAC/SMS Platform Build Dec Data Center Build and Test Oct Oct Release A Development and Testing Release B Development and Testing Note: Dates are subject to change Construction and configuration of the primary and secondary data centers is complete ahead of the planned October finish date Release B software development is complete, but minimal buffer remains to accommodate development of new requirements Feb May Dec Today FAD 25 May 2018 8
Outreach and On-boarding 2016 2017 2018 3Q 4Q 1Q 2Q 3Q 4Q 1Q 2Q JUL AUG SEP OCT NOV DEC JAN FEB MAR APR MAY JUN JUL AUG SEP OCT NOV DEC JAN FEB MAR APR MAY JUN Outreach and On-boarding August February Vendors September May Service Bureaus, Service Providers, and PTRS August February Ancillary Services Users January February Note: Dates are subject to change All mechanized users have completed registration Today 235 WDNC entities have started registration, and 46 have fully registered 68% of ELEP entities have registered, and 16% have completed service agreements Registration for IVR non-service providers has been launched in 50 states; 780 have completed registration FAD 25 May 2018 9
Industry Testing 2016 2017 2018 3Q 4Q 1Q 2Q 3Q 4Q 1Q 2Q JUL AUG SEP OCT NOV DEC JAN FEB MAR APR MAY JUN JUL AUG SEP OCT NOV DEC JAN FEB MAR APR MAY JUN Industry Testing May Feb Vendor Certification CMIP May Aug XML Nov Feb Mechanized Users July Feb Non-Mechanized Users Training May July Feb Ancillary Services Users Dec Feb Operational Testing Oct Feb Note: Dates are subject to change 11 NPAC acceptance test plans have been approved, 1 is in process FAD: 25 May 2018 All CMIP vendor systems have executed 100% of the test cases; resolution of remaining issues is extending past planned vendor certification window Service provider testing is underway with 18 systems complete, and 10 in progress LTI user testing is underway with 13 companies in progress Today 10
Data Migration and Go-live 2016 2017 2018 3Q 4Q 1Q 2Q 3Q 4Q 1Q 2Q JUL AUG SEP OCT NOV DEC JAN FEB MAR APR MAY JUN JUL AUG SEP OCT NOV DEC JAN FEB MAR APR MAY JUN Data Migration and Go-live May May LNPA-to-LNPA data migration testing May Jul 7-Region data validation Jul Feb Ancillary Service migration Feb Mar Regional migrations Mar Note: Dates are subject to change Today FAD: 25 May 2018 7-region data validation was completed as of 10/27 Regional data for all regions has been successfully loaded and reviewed Supplemental transition information will be delivered in early 2018, including transition preparation sessions and a Service Provider cutover guide 11
Testing Update
Vendor Testing Dashboard as of 11/3/17 Overall Testing Status 12 CMIP Vendor SUTs 7 in progress, 5 certified A resolution path has been identified for all vendor testing issues raised to the LNPA WG; no expected impact to the FAD All remaining test cases are pending resolution of issues raised to the LNPA WG; resolution is expected by 12/15 Testing Status by SUT SUT Status Projected Total Test Cases Completed Test Cases Remaining Test Cases SUT 1 Certified 108 108 0 SUT 2 In Progress 316 314 2 SUT 3 In Progress 316 315 1 SUT 4 In Progress 93 87 6 SUT 5 In Progress 325 324 1 SUT 6 Certified 326 326 0 SUT 7 Certified 118 118 0 SUT 8 In Progress 309 299 10 SUT 9 Certified 318 318 0 SUT 10 In Progress 121 109 12 SUT 11 Certified 102 102 0 SUT 12 In Progress 121 109 12 Completed Remaining 100.0% 98.7% 1.3% 99.1% 0.9% 93.5% 6.5% 99.7% 0.3% 100.0% 0.0% 94.1% 5.9% 96.8% 3.2% 100.0% 0.0% 90.1% 9.9% 100.0% 0.0% 83.5% 16.5% 13
Service Provider Testing Dashboard as of 11/3/17 Overall Testing Status 28 Service Provider SUTs 10 in progress, 18 complete 58% of in-progress service provider SUT test cases are complete 11 additional SUTs have started testing since the 10/11 webcast and 11 have completed testing 3 of 10 in-progress SUTs are more than 90% complete In-Progress SUTs SUT Projected Total Test Cases Completed Test Cases Remaining Test Cases SUT 14 59 53 6 SUT 16 67 66 1 SUT 19 23 22 1 SUT 23 98 81 17 SUT 34 25 3 22 SUT 37 80 6 74 SUT 39 24 22 2 SUT 40 78 22 56 SUT 41 11 3 8 SUT 42 31 10 21 Completed Remaining 89.8% 98.5% 95.7% 82.7% 17.3% 12.0% 88.0% 7.5% 92.5% 91.7% 28.2% 71.8% 27.3% 72.7% 32.3% 67.7% 10.2% 1.5% 4.3% 8.3% Completed SUTs SUT Completed Test Cases SUT 17 23 SUT 18 21 SUT 20 70 SUT 21 67 SUT 22 67 SUT 24 27 SUT 25 60 SUT 26 77 SUT 27 23 SUT Completed Test Cases SUT 28 27 SUT 29 74 SUT 30 25 SUT 31 22 SUT 32 73 SUT 33 66 SUT 35 24 SUT 36 66 SUT 38 26 14
Transition Test Program Test Program Components Performance testing is a key component of the overall Test Program to ensure a successful LNPA Transition Development Testing Independent Quality Assurance Vendor Testing* Mechanized User Testing* Internal Testing Performance Testing Internal Industry Test Cases External Testing Group/Round Robin Testing LTI GUI Testing Acceptance Testing NPAC/SMS* WDNC IVR Low-Tech Interface ELEP PAS Data Migration Billing Performance Integration Testing IVR, Reporting, Bulk Data Download Non-mechanized User Testing Business Continuity Disaster Recovery Security Performance Testing Preliminary testing for Release B is in progress Load generators create high volumes of porting transactions with the fullyconfigured NPAC test system The environment includes simulators for the required number of local systems (SOA and LSMS) as per a production Region configuration All specified FRS performance requirements have been met or exceeded so far iconectiv is on schedule to execute the full Performance Acceptance Test Plan (ATP), based on NANC Change Order 397 * The NPAC/SMS Acceptance Test Plan is comprised of mandatory vendor and mechanized user testing The industry defined Test Plan refers to the NPAC SMS/Individual Service Provider Certification and Regression Test Plan, which is currently used to certify new entrants and conduct regression testing of existing users 15
Mechanized User Connectivity and Discretionary Activities During the Transition
Mechanized User Connectivity Reminder: Mechanized users should be in process of establishing production connectivity to the iconectiv NPAC to ensure adherence to the transition timeline Mechanized users START NOW! Key Considerations for Establishing Connectivity Production connectivity is to be complete by 12/31/17 (less than 8 weeks away) Key activities required by mechanized users include: Dedicated line installation, configuration and validation Ordering of production network facilities Connectivity testing that will be done in regularly-scheduled maintenance windows using production systems and spread across five maintenance windows If you have any questions or concerns regarding connectivity, please reach out to iconectiv at NPAC@iconectiv.numberportability.com 17
Polling Question If you are a mechanized user, what is the status of your organization in establishing connectivity to the iconectiv NPAC? A) Complete B) In process C) Not started, due to resource constraints D) Not started, due to lack of information E) Not applicable 18
Discretionary Activities During the Transition It is encouraged to limit discretionary activities during the transition period of April and May 2018 to minimize disruption and ensure a smooth transition Discretionary Mass Activities Mass Update Mass Ports (MUMP) SPID Migrations Recommendation to Carriers Avoid processing discretionary MUMP work immediately before or after regional migration dates Plan for no SPID migrations during the announced blackout dates (weekends prior, during and after regional migration dates) Regional Migration Dates SE: 4/8 MW, NE, & Mid-A: 5/6 W, WC, SW: 5/20 SPID Migration Blackout Dates SE: 4/1, 4/8, 4/15 MW, NE, & Mid-A: 4/29, 5/6, 5/13 W, WC, SW: 5/13, 5/20, 5/27 Pooling Activity Accelerate or postpone discretionary pooling jobs to limit activity during the transition period Regions SPID Migration Blackout Periods Avoid Large Projects SE 4/1 4/8 4/15 4/1-4/14 MW, NE, Mid-A 4/29 5/6 5/13 4/29-5/12 W, WC, SW 5/13 5/20 5/27 5/13-5/26 19
Contingency Rollback Update
Contingency Rollback Update The TOM continues to lead rollback planning activities including facilitating stakeholder alignment, developing rollback materials and refining the plan Progress to Date Hosted a series of 3 industry meetings to prepare for a potential rollback All meeting materials have been posted on the LNPA Transition website Conducted weekly stakeholder discussions to ensure alignment on key technical topics, including options for rollback testing Facilitated development of a resubmission aid by the key participants Link to Rollback Materials: https://www.napmllc.org/pages/npacrfp/npacrfp_refdocs.aspx Next Steps Continue to consolidate feedback, facilitate stakeholder discussions to ensure alignment and refine the rollback plan as necessary Update and finalize the resubmission aid and rollback testing evaluation Distribute resubmission aid by 11/27 Facilitate the small service provider focused contingency rollback session on 11/29 at 3PM EST Facilitate additional working sessions at various checkpoints If you have any feedback or questions please reach out to the TOM using the link below: https://www.napmllc.org/pages/npacrfp/npacrfp_comments.aspx 21
Polling Question Are you planning to build an automated resubmission capability to assist your transaction resubmission in the event of a contingency rollback? A) Yes B) No C) Not applicable 22
Upcoming Events
Upcoming Outreach Events Small Service Provider Focused Contingency Rollback Session The TOM will facilitate a small service provider focused contingency rollback session on November 29 th at 3PM EST NANC Meeting The TOM will present an update at the NANC meeting in Washington, DC on December 7 th December TOEP Webcast The next TOEP webcast has been scheduled for December 12 th at 3PM EST 24
Q & A
Thank you for attending today s webcast! Next TOEP webcast is scheduled for December 12 th Share your thoughts with the NAPM LLC comment form: 1 Visit the website, https://www.napmllc.org 2 Go to LNPA Transition 3 Select Comments from the left menu 4 Fill out the form, then select Send Message to share your comment 26