USER MANUAL
Welcome Thank you for choosing TeeVee. To set up your TeeVee box and enjoy all of the features available with your device, please review the user manual. Follow all steps before using this device and keep for reference post installation. We have made every effort to provide the most current information about the device. We reserve the right to update these instructions. Please visit our website at teevee.tv for the latest information. FOR FURTHER ASSISTANCE, PLEASE CALL: 844.583.3833 or EMAIL: support@teevee.tv
Content 1 Introduction 1.1 Key Features 1.2 Environment for System 1.3 Included Accessories 2 Your Remote Control 3 Connections 3.1 AV Connection 3.2 HDMI Connection 3.3 Startup 4 Home 5 Apps 5.1 Setting up Internet Connection 5.2 Browser 5.3 Media Center 5.4 Download 6 Settings 6.1 WiFi 7 Upgrade Steps 8 Troubleshooting
1 Introduction 1.1: Key Features Supports the following video formats: hevc, avi, mpg, vob, rmvb, mkv, m2ts and ts Supports the following audio formats: MP3, WMA, WAV, AC3 DTS and AAC Device supports SD/SDHC/MMC cards Supports four USB 2.0 host connectors with a maximum output of 1.5A/5V Supports standard RJ45 cable network connection and wireless network connections supported Infrared remote control operation 1.2: Environment for System Operation: Temperature limitation: 32-100 F; Humidity limitation: 20-80% Storage: Temperature limitation: 0-120 F, Humidity limitation: 10-90% 1.3: Included Accessories Accessories Quantity Power Adapter 1 Remote Control 1 HDMI Cable 1 User Manual 1
2 Your Remote Control Power: Press to standby Mute: Press to mute the volume VOL+/VOL-: Increase or decrease volume Home: Fast key to go back to the main screen Return: Press to go back to the previous menu CH+/CH-: Go to previous and next channel Mouse: Press to switch to Mouse mode or remote mode Navigation: press to navigate left/right/up/ down. Press OK to confirm your choice. Menu: press to choose function menu (video, music, photo, website) Delete: press to backspace last input. Space key 1/A/a: Switch between numbers and letters Number and letter keypad
3 Connections 3.1: AV Connection 3.2: HDMI Connection
4 3.3: Start Up Turn on the TeeVee box while the indicator light is blue. This will bring you to the main menu. Home These are the apps you will use most frequently. You can add additional apps from the Google Play store, which is already installed on your TeeVee box. To add or remove an app from the Home screen, simply select or unselect the app you wish to display or remove.
5 My Apps Select My Apps and press OK You will see icons for each of the different apps. 5.1: Setting up Internet Connection via Ethernet Cord Select the PPPoE icon. You can configure your PPPoE here.
6 5.2: Browser Select the Browser app from your My Apps screen, then press OK. This app will allow you to browse the Internet. Notice: You will need to go to the system settings to setup your Internet connection 5.3: Media Select the Media Center icon to play all your preferred media.
7 5.4: File Browser Select File Browser and press OK to view the device list. When inserting with a USB device or SD/SDHC/MMC cards, Device is Mounting will appear on the screen. You can cut, copy, paste and move files and folders from the device to the external storage card. 5.5: Download Select Downloads and press OK. Here you can check the status of any apps downloading from the Internet.
8 Settings 6.1: WiFi Select WiFi and the system will start scanning available WiFi networks around you automatically. Press OK to select your WiFi network and enter your password. After authenticating the IP Address, connected will appear meaning your WiFi is ready to use. Notice: If WiFi connection fails, please try again.
9 Upgrade Steps 7.1: Unzip upgrade package to the SD card. There will be three files in the root as follows: SD Factory_Update_param.aml (some upgrade packages do not have this file) xxx.zip (the actual upgrade zip file) Recovery 7.2: Insert HDMI cable and SD Card to the box (Connect the other end of the HDMI cable to the TV HDMI port.)
10 7.3: Insert a stick to the AV Port. There is a reset button inside the AV Port. Keep pressing the button. 7.4: Insert power adapter while still pressing the button. 7.5: You can stop pressing the reset button when you see the Android robot. Use the remote to choose apply update from EXT Choose Update from SDCard. Choose xxx.zip (upgrade package file). Press OK. 7.6: When you see Install/SDcard the box is updating. After upgrade you will see Install from SDcard complete at the bottom. 7.7: Use the remote to choose Reboot System Now and press ok or plug the adapter in again to reboot the box. 7.8: When you are finished you will see the Welcome screen. Tips: you can check the build number in Settings to confirm you have updated the box successfully.
11 Troubleshooting Under no circumstances should you try to repair your TeeVee box by yourself, doing this will invalidate the warranty. Do not open the TeeVee Box as there is a risk of electric shock. If an issue occurs, please review the following troubleshooting information before taking your TeeVee Box in for repair. If you are unable to correct the problem by following the steps provided, please consult your dealer for help. Problem No Power No Picture No Sound or distorted sound No Audio or Digital Output The TeeVee Box does not respond to the Remote Control Player does not respond to some of the operating commands during playback Solution Check if the power adapter is properly connected to the outlet and the TeeVee Box. Reconnect the HDMI or AV cable. Check if the TV is on. Press the power on the remote control to turn the power on. Adjust the volume. Check that the speakers are connected correctly. Check the digital connections. Check if your amplifier is set correctly. Aim the remote control directly at the sensor on the front of the TeeVee Box. Reduce the distance to the TeeVee Box. Replace the batteries in the remote control. Operations may not be permitted - refer to the user manual. Possibility of system halted, re-insert the power adapter to restart.
12 Problem No sound during movies playback The contents of the USB flash drive cannot be read. Slow operation of the USB flash drive No sound with HDMI connection The contents of the USB flash drive cannot be read The TV screen is blank and the player LED is blinking Solution The audio codec may not be supported by the TeeVee Box. You can change to the supported audio on the playing menu. Check the Volume. The USB flash drive format is not compatible with the box. If one of the USB cannot be read, please turn off your TeeVee Box for 30 seconds and restart the TeeVee Box. Large file or high resolution USB flash drive can take a longer time to read and display on the TV screen. Check the connection between the TV and the HDMI on the box. Check your TV system setup. Check the volume. The USB flash drive format is not compatible with the box. If the USB cannot be read, please turn off the TeeVee box for 30 seconds and restart. Turn off the TeeVee Box, wait 30 seconds and turn it back on again. Check that the HDMI connection is correct or change to another HDMI cable and set the output resolution on the TeeVee Box to 720p.
13 Required Direct Private Network Connection: Your TeeVee set top box is configured with an automated private network connection to our broadcast system as TeeVee services will not operate over the open internet. This direct tunneled connection is pre-programmed to activate on your box during start up and our unique TeeVee app establishes the private tunnel connection directly to the TeeVee broadcast center each time it is activated. You may notice a delay and a verification process occurring as the connection is established between the TeeVee box and the broadcast center. This connection is not automatically activated for other apps or services that you may use with or download to this box. There is no additional charge for this direct tunneled connection as it is included as part of your monthly TeeVee subscription fee.
14 Sample Screen Acknowledgment: Mandatory Acknowledgement This TeeVee set top box will not operate over the open internet and requires a tunneled private network connection to our broadcast system to receive signals. This required direct tunneled connection is pre-programmed to activate on your box during start up and in connection with the activation of the TeeVee app. Any attempt to disable this connection or to modify the manner in which signals are transmitted to the TeeVee set top box will result in one more of the following restrictions, including but not limited to, suspension of service, termination of service, and the voiding of any expressed or implied manufacturer warranty related to this product. ( ) I agree to all terms of the Acknowledgment above