Chatter Desktop, Salesforce Files Desktop Client 5D992.c MMKT G Mobile access (1) 5D992.c MMKT G160317

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Sales Cloud Email integration (Connect For Outlook, Salesforce For Outlook, Salesforce Reports for Excel, Inbox) 5D992.c MMKT G160317 Lightning CLI EAR99 NLR N/A Service Cloud Email integration (Connect For Outlook, Salesforce For Outlook) 5D992.c MMKT G160317 CTI Toolkit 5D992.c MMKT G160317 Service SDK 5D992.c MMKT G160317 SOS SDK (ios/android) 5D992.c MMKT G160317 Commerce Cloud Order Management Client Software 5D992.c MMKT G160317 Commerce Cloud Store App 5D992.c MMKT G160317 Commerce Cloud Site Genesis 5D992.c MMKT G160317 Mobile Access (7) 5D992.c MMKT G160317 ios SDK 5D992.c MMKT G160317

UX Studio SDK 5D992.c MMKT G160317 Health Cloud Email integration (Connect For Outlook, Salesforce For Outlook) 5D992.c MMKT G160317 CTI Toolkit 5D992.c MMKT G160317 Service SDK 5D992.c MMKT G160317 Financial Services Cloud Email integration (Connect For Outlook, Salesforce For Outlook, Salesforce Reports for Excel, Inbox) 5D992.c MMKT G160317 Marketing Cloud Mobile Access (2) 5D992.c MMKT G160317 Journey Builder for Apps SDK (ios/android) OPEN SOURCE N/A N/A Fuel SDK OPEN SOURCE N/A N/A

Force.com Platform and Customer Communities Mobile Access (1) 5D992.c MMKT G160317 Migration Tool 5D992.c MMKT G160317 Mobile SDK (w/source) OPEN SOURCE N/A N/A EMP Connector OPEN SOURCE N/A N/A Aura Developer Tools OPEN SOURCE N/A N/A Analytics Cloud Mobile Access (3) 5D992.c MMKT G160317 Email Integration (Connect for Gmail, Lotus Notes, Outlook) 5D992.c MMKT G160317 App Cloud App Cloud CLI 5D992.c MMKT G160317 Eclipse Force.com IDE (w/source) OPEN SOURCE N/A N/A

Mobile SDK (w/source): Salesforce Mobile SDK for Android & Salesforce Mobile SDK for ios OPEN SOURCE N/A N/A Data.com Desk.com Mobile Access (4) 5D992.c MMKT G160317 Work.com Mobile Access (5) 5D992.c MMKT G160317 Heroku Heroku Toolbelt, Heroku CLI (V5.6) OPEN SOURCE N/A N/A Heroku Buildpack OPEN SOURCE N/A N/A

Prediction IO (Buildpack) OPEN SOURCE N/A N/A Pardot Salesforce IQ Mobile Access (6) 5D992.c MMKT G160317 Google Chrome Extension (Inbox Connectors) 5D992.c MMKT G160317 GitHub Source Code Repositories (Public API Python SDK) OPEN SOURCE N/A N/A GitHub Source Code Repositories (Public API Ruby SDK) OPEN SOURCE N/A N/A Community Cloud Developer Edition

Eclipse Force.com IDE (w/source) OPEN SOURCE N/A N/A Internet of Things (IoT) Eclipse Force.com IDE (w/source) OPEN SOURCE N/A N/A Other Products Lightning Voice Client Software EAR99 NLR N/A Lightning Voice Connector Software EAR99 NLR N/A Events (ios/android) (V 4.3.0) 5D992.c MMKT G160317 Salesforce Authenticator (ios/android) (V 2.8) 5D992.c MMKT G160317 Connections Mobile App 5D992.c MMKT G160317 Salesforce Secure Agent (V 200.2) 5D992.c MMKT G160317 Engagement Console 5D992.c MMKT G160317 Apex Data Loader OPEN SOURCE N/A N/A Free Developer Tools (w/o source: see https://developer.salesforce. com/page/tools) 5D992.c MMKT G160317 Free Developer Tools (w/ source: see https:// developer.salesforce. com/page/tools) OPEN SOURCE N/A N/A Salesforce Identity Connect OPEN SOURCE N/A N/A Salesforce Stickers Mobile App 5D992.c MMKT G160317

Salesforce Business Messenger (MAC/Android) 5D992.c MMKT G160317 Quip Client Software 5D992.c MMKT G160317 Definition of Terms and Acronyms = Export Control Classification Number = Commodity Classification Automated Tracking System MMKT = Mass Market Eligible Products NLR = No License Required (1) Mobile Applications: Salesforce Classic (Android/iOS/Blackberry); SalesforceA Mobile (Android/iOS); Salesforce# (Android/iOS); Salesforce1 (Android/iOS), Limits Monitor for ios (V 1.3) (2) Mobile Applications: Marketing Cloud Mobile App (ios/android), Exacttarget; Social Studio (Android/iOS); Radian6; Radian6 Excel Add-in; Salesforce JB4A SDK Explorer; Social Engage (ios/android) (3) Mobile Applications: Wave Analytics Mobile Apps (ios/android); (4) Mobile Applications: Desk.com Mobile App (ios/android) (5) Mobile Applications: Salesforce1 (7) Mobile Applications: DSS Mobile App