Grand Mound Residential Telecommunications Services

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705 Clinton Street P.O. Box 316 Grand Mound, Iowa 52751 (563) 847-3000 Fax (563) 847-3001 Email: grmd@gmcta.coop Website: www.gmtel.net INDIVIDUAL SERVICE RATES: Grand Mound Residential Telecommunications Services (CHECK ALL THAT APPLY) TELEPHONE $22.50 Includes: Dial tone Local Number Portability Calling Features: Call Waiting, Call Forwarding & 3-Way Calling Extended Area Service (Includes Calamus, Charlotte, Delmar, DeWitt, Low Moor and Welton) ELS (Emergency Line Service) TELEPHONE $22.00 No Calling Features, No Long Distance, Limited Local Calling & Can Receive Calls. Video with Video with IPTV DIGITAL VIDEO Video Only¹ Phone² Phone & Internet Light Package N/A $ 44.95 $34.95 Basic Package $140.95 $100.95 $90.95 Extended Basic Pkg. $148.95 $108.95 $98.95 STB (Set Top Box) (Need 1 for each TV) Qty. Whole Home DVR capability $9.95 Qty. Standard Set Top Box (fill in total quantity) (First box included at no additional fee, each additional STB $4.95/month) ¹Includes $50 data surcharge for non-telephone and non-internet users. ² lncludes $10 data surcharge for non-internet users. INTERNET Data Only Voice-Data 3 Meg $ 86.95 $39.95 10 Meg $ 96.95 $49.95 20 Meg $111.95 $64.95 50 Meg $126.95 $79.95 (Speeds are best effort and upload & download speeds are the same where available.) MEMBERS BUNDLED SERVICE RATES: (Video requires FTTH service.) DOUBLE PLAY Telephone & 50 Meg Internet (Save over $31) $ 70.95 TRIPLE PLAY Telephone, 50 Meg Internet, Basic Video Pkg. & Caller ID (Save over $35) $160.95 TRIPLE PLAY PLUS Telephone, 50 Meg Internet, Extended Basic Video Pkg., Caller ID and Inside Wire Maintenance for Phone, Internet & Video (Save over $42) $170.95 (Pricing on all of the above does not include long distance, taxes, fees or surcharges.)

Residential Application For Service (Telephone Number) Today s Date: Service Request Date: Applicant s Name: Social Security Number: Date Of Birth: Co-Applicant s Name: Social Security Number: Date Of Birth: E911 Address: Billing Address (If Different): Home Telephone Number: Cell/Work Number: Applicant s Employer: Work Phone # Co-Applicant s Employer: Work Phone # Internet Username: Password*: Alternate Email Address: *Password Requirements: minimum 8 characters, cannot contain Username, no periods. and no common words. GMCT TERMS AND CONDITIONS 1. By signing this registration form, you (user/customer) agree to the following terms and conditions of the service described on this page. 2. These services are provided by Grand Mound Cooperative Telephone (GMCT), 705 Clinton St., Grand Mound, IA. 3. Telephone technical support is available upon activation of your account. 4. If your GMTel.net account is discontinued for any reason, GMCT assumes no responsibility for recovery of your data. 5. GMCT makes no express or implied warranty of any kind. There is no express or implied warranty of merchantability or fitness for a particular purpose for the services to be provided by GMCT. GMCT makes no attempt to verify accurate receipt of any message and is not responsible for any loss of data resulting from delays, nondeliveries, incorrect deliveries or service interruptions, including those caused by the negligence, errors, or omissions of GMTel.net, nor for consequential damages regardless of their cause. 6. Customer agrees to comply with the terms governing use of the GMTel.net network, as set forth in GMTel.net s Acceptable Use Policy, as they may change from time to time. Any changes to the terms governing use of the GMTel.net network will be posted as warranted on the GMTel.net website. 7. This agreement shall be governed by and construed in accordance with the laws of the state of Iowa applicable to contracts to be performed entirely within the state. 8. By accessing and using the GMTel.net network, user is consenting to system monitoring for law enforcement and other purposes. Unauthorized use of, or access to, this computer system may subject users to criminal prosecution and penalties. User agrees to indemnify GMCT against liability for any and all use of user s account. 9. Internet connections may not be resold or otherwise provided to third parties that are not a part of this Agreement. SPECIAL NOTES All connection speeds listed are maximum. Users may experience connection speeds less than noted. GMCT connections are not be used to host Web, FTP, DNS, SMTP, POP3 or other email servers. Certain restrictions may apply due to distance limitations. Additional installation fees may apply for work outside of a standard installation. PLEASE READ THE FOLLOWING IMPORTANT INFORMATION BEFORE SIGNING: In making this application, we/i agree to the rules and regulations of the Grand Mound Cooperative Telephone Association as set forth in the Exchange Tariff filed with the Iowa Utilities Board and Federal Communications Commission, as amended or changed from time to time. We/l agree to become a member of the Association if signing up for telephone, video or Internet services. Our/my membership in the Association is subject to paying our/my telephone, video or Internet services bills. Ownership of the membership in the Association will be issued by the Association to the applicant and co-applicant, if the co-applicant's name is listed above. Transfer of membership is governed by the Association's rules, but upon the death of the owner or co-owner, membership will automatically be transferred to the survivor thereof and subject to a deduction for unpaid services. We/l agree to these terms and conditions and rules of the Association, and each of us agrees to pay in full all telephone, video or Internet services bills upon receipt each month in which it is billed. If only the applicant or co-applicant signs below, I represent to you that I am the agent for the other applicant with authority to so act. Applicant's Printed Name Applicant's Signature Date Co-Applicant's Printed Name Co-Applicant's Signature Date

LONG DISTANCE CARRIERS FCC Regulations now require you to select a long distance carrier to provide your 1+ dialed long distance service for calls outside your local telephone company calling region. Please choose one of the following INTERLATA and one INTRALATA equal access options for your long distance company. PLEASE NOTE: BY SIGNING THIS APPLICATION FOR SERVICE, YOU ARE RESPONSIBLE FOR ANY AND ALL LONG DISTANCE CHARGES ON YOUR PHONE LINE. LONG DISTANCE CARRIER Coast International Inc. CIC 0063 INTER INTRA CUSTOMER SERVICE 1 913 859 9000 Broadwing Telecommunications 0071 1 800 342 9287 Americatel 0123 1 800 050 1123 Global Crossing North American Networks Inc. 0211 1 800 466 4600 MCI Communications (Sub. of Verizon Business) Primus Telecommunications 0222 0223 1 800 444 2222 Res. 1 800 444 3333 Bus. 1 800 877 4687 UCN Inc. 0244 1 800 538 0920 Onvoy Inc. 0264 1 800 933 1224 Iowa Communications Network - ICN 0283 1 877 426 4692 1 515 323 4650 Amerivision Communication 0284 1 800 800 7550 AT&T Consolidated Communications Ent. Services Inc. 0288 0354 1 800 222 0300 Res. 1 800 222 0400 Bus. 1 800 500 5885 Broadwing Telecommunications 0401 1 800 342 9287 CenturyLink Communications LLC 0432 1 866 642 0444 Global Crossing 0444 1 800 655 0000 Telco Communications Group 0457 1 800 087 1999 Independent Network Services 0460 1 800 388 4542 American Tel Group Inc. 0470 1 800 828 2317 Birch Telecom Inc. 0475 1 888 772 4724 Centurytel Telecommunications Inc. 0505 1 800 658 9028 CenturyLink Communications LLC 0550 1 800 244 1111 MCI Communications (Sub. of Verizon Business) 0555 1 800 937 6000 Global Xing Bandwidth 0569 1 800 669 9023 Incomnet Communications Corp. 0603 1 949 251 8000 Winstar Communications 0621 1 248 539 7877 Winstar 0643 1 248 539 7877 Working Assets 0649 1 800 788 0898 Oncor Communications 0658 1 800 825 5533 McLeod USA 0725 1 800 500 8000 AT&T 732 Traffic 0732 1 800 222 0300 Excel Telecommunications 0752 1 972 437 9021 Matrix Telecom 0780 1 800 282 0242

LONG DISTANCE CARRIER CapRock Telemanagement CIC 0795 INTER INTRA CUSTOMER SERVICE 1 800 687 1600 Winstar Communications 0810 1 248 539 7877 PNG Telecoms. Inc. DBA PowerNet Global Com. 0813 1 800 945 3344 MCI Communications (Sub. of Verizon Business) 0832 1 800 937 6000 MCI Communications (Sub. of Verizon Business) 0888 1 800 937 6000 Windstream Norlight Inc. 0912 1 800 297 3788 McLeod*USA 0937 1 800 500 8000 QCC Inc. 0942 1 888 703 1700 1 800 301 0219 Broadwing Communications 0948 1 800 657 4444 Zone Telecom Inc. 1511 1 886 333 9663 Zone Telecom Inc. 5014 1 886 333 9663 Midlandsnet, LLC 5028 1 712 786 1181 CenturyLink Communications LLC 5046 1 318 340 5343 Wiltel Communications LLC 5102 1 888 465 9516 Bell Atlantic Corp 5110 1 877 527 5202 Alltel Communciations Inc. 5253 1 888 925 5835 FMTC LD Inc. 5259 1-515-749-2531 Grand Mound Tel. Long Distance 5A Plan 5314 1 888 732 1378 Grand Mound Tel. Long Distance 5B Plan 5462 1 888 732 1378 Group Long Distance Inc. 5453 1 800 728 3288 Verizon Select Services 5483 1 800 483 1600 RSL Com USA Inc. 5672 1 800 447 2111 SBC Long Distance 5792 1 800 660 3000 Grand Mound Tel. Long Distance State Plan 5817 1 888 732 1378 Grand Mound Tel. Long Distance National Plan 5817 1 888 732 1378 Lightyear Network Solutions LLC 5957 1 800 393 7300 ACN Communications SVC 6112 1 806 722 2222 Level 3 Communications LLC 6330 1 877 453 8353 Trans National Comm. 6398 1 888 882 4030 Wilsave Inc. 6678 1 800 728 3288 Verizon Select Services Inc. 6721 1 800 483 3737 Verizon Long Distance 6963 1 800 483 1600 1 800 483 3737 Peerless Network of Illinois LLC 7771 1 312 506 0933 False Carrier for No Long Distance 9999 It is you, the customer's, responsibility to contact the Interexchange Carrier in question to establish, change or remove your individual account.

RESTRICTIONS *****The following services are areas that are subject to potential fraud***** Please choose carefully, as you will be responsible for any charges that appear on your bill. (There is no monthly fee for these restriction services.) 900/976 Number Blocking Collect Call Blocking International Call Blocking Third Number Billing Block APPLICANT S SIGNATURE CO-APPLICANT S SIGNATURE DIRECTORY LISTING Unlisted/Nonpublished Number ($.50/month) Directory Listing Additional Listing Name CUSTOM CALLING FEATURES (See attached blue sheet for feature descriptions.) Call Waiting/Cancel Call Waiting Call Forwarding Basic 3-Way Calling Telemarketing Do Not Disturb Single Party Revertive Toll Restriction with/pin Override Caller ID Blocking Caller ID Number Caller ID w/name & Number Caller ID/Call Waiting Speed Calling 8 Speed Calling 30 Automatic Call Back Automatic Recall Automatic Call Back & Recall Selective Call Acceptance Selective Call Forward Selective Call Rejection Selective Distinctive Ring/Call Waiting Anonymous Call Rejection Call Forwarding Busy Call Forwarding Don t Answer Voice Mail-Master Plan 30 Night Service $3.00/mo. $3.50/mo. $1.50/mo. $1.75/mo. $3.50/mo. $1.50/mo. $1.75/mo. $1.75/mo. $5.95/mo. $7.00/mo.

INSIDE WIRE MAINTENANCE PLANS $3.00/month for maintenance of the inside telephone wiring in your house. $3.00/month for maintenance of the inside Internet wiring in your house. $3.00/month for maintenance of the inside video wiring in your house. $4.50/month for maintenance of the inside telephone, Internet and video wiring in your house. IMPORTANT NOTICE Many telephone customers have had their telephone service provider changed without their consent. This practice is known as slamming. In order to better serve you and keep you from getting your service changed without your authorization, we now provide a free service for our customers who would like to have more control over their telephone service. This free service is called a preferred carrier freeze. A preferred carrier freeze prevents a change in a subscriber s service without the consent of the subscriber. The preferred carrier freeze can be placed on your intralata (Eastern Iowa region) and/or interlata (National & International) telecommunications carriers. If you wish to place a preferred carrier freeze (PIC freeze) on your telephone service, please fill out the form below and return to the Grand Mound Cooperative Telephone office. Once the preferred carrier freeze is in place, the freeze can only be lifted by you either through written or oral authorization. The authorization required for the lifting of the preferred carrier freeze is in addition to the regular verification process required to change to a different long distance service. The written authorization must be signed and state your intent to lift a preferred carrier freeze. It should also include your billing name and address and each telephone number to be affected. If you have a freeze on more than one service (intralata, interlata), please also state which of the services are to be affected. The oral authorization can be initiated by the customer or can be a three-way conference call with you, the carrier to which you wish to switch, and one of our service representatives. Request for Preferred Carrier ze (PIC ze) Subscriber s Billing Name Address Telephone Number(s) To Be Covered By ze I would like to place a preferred carrier freeze on the following services and telephone number(s): Please mark the service that you would like to have frozen with respect to each one of your telephone number(s). Telephone Number(s) Long Distance IntraLATA (Eastern Iowa Region) Long Distance InterLATA (National & International) Signature: Print: Date: