Integrated Access Control Alarm Management System Installation Guide
PUBLICATION INFORMATION Full Release 1 Protégé System Management Suite Installation Guide
PREFACE Copyright Notice Copyright 2004-2007 Integrated Control Technology Limited. All rights reserved. This publication has been printed in New Zealand. This publication has been provided pursuant to an agreement containing restrictions on its use. No part of this document may be copied, distributed, transmitted, stored in a retrieval system or translated into any human or computer language, in any form or by any means, electronic, mechanical, magnetic, manual or otherwise or disclosed to third parties without the express written permission from an officer of Integrated Control Technology Limited, Auckland, New Zealand. Fire Control System Controlling doors and elevator systems with electronic card access control requires the interface to a fire alarm or suitable protection device to unlock doors and elevator floors in the case of a fire alarm condition. Prior to the installation of ANY access control or security system you MUST consult your local fire marshal and authorities to verify how the access control system must operate under a fire alarm condition. It is the responsibility of the installation company and the building owner to ensure the personal safety of occupants using the premise. We recommend that all installations of the system use some form of fire control or free egress system. Integrated Control Technology recommends that ANY egress device break the electrical circuit to the locking device independent of the controller or reader device request to exit function. Trademark Protégé and the Protégé logo are registered trademarks of Integrated Control Technology Limited. Windows and the Windows Logo are registered trademarks of Microsoft Corporation. Modicon and ModBUS are registered trademarks of Modicon Controls GMBH. DVACS is a registered trademark of Electra Arts LLC. All other product names mentioned herein are the property of their respective owners. Protégé System Management Suite Installation Guide 2
CONTENTS Preface... 2 Copyright Notice...2 Fire Control System...2 Trademark...2 Contents... 3 Installation... 4 Introduction...4 Administrative Permission Requirements...4 How to Review System Requirements...4 How to Locate Your Serial Number...4 How to Avoid Data Loss During Installation...4 How to Install Protégé System Management Suite...5 Starting the Installation...5 Entering Product Serial Number...5 Software Installation Destination...6 Selecting Installed Components (Database, Client and Server)...6 Database File Location...7 Complete Installation...8 System Backup... 10 Overview...10 Backing Up Your Database...10 System Requirements... 11 Overview...11 Supported Operating Systems...11 Standard Single Controller Installation...11 Server Hardware Requirements Single Controller...11 Multiple Controller Installation...11 Server Hardware Requirements Multiple Controller...12 Client Workstation Requirements...12 Recommended Hardware Requirements Standard Client...12 Recommended Hardware Requirements Graphics and Photo-ID...12 Contact... 13 Introduction...13 Contact Information...13 3 Protégé System Management Suite Installation Guide
INSTALLATION Introduction The Installation Guide provides a step by step installation guide for the Protégé System Management Suite. This manual requires that the person installing the Protégé System Management Suite has an intermediate working knowledge of the Microsoft Windows operating system. Details of basic Windows functionality are beyond the scope of this document. When installing the Protégé System Management Suite client the person installing MUST have a sound understanding of DCOM and the configuration parameters required for the workgroup or domain that they are administering. Details of DCOM and associated security policies within Windows are beyond the scope of this document. Administrative Permission Requirements To install Protégé System Management Suite, you must have administrator permissions. You do not need to have domain administrative permissions. See your system administrator for information about administrative permissions. To run a client Protégé System Management Suite, you do not need administrator permissions. You can run the client application program as a limited user on a workstation provided the correct security settings have been configured on the server and workstation. How to Review System Requirements Make sure that the computer on which you install Protégé System Management Suite meets the system requirements. If your system does not meet the system requirements, many problems can occur, both within Protégé System Management Suite and at the operating system level. To review the system requirements, see System Requirements (Page 11). How to Locate Your Serial Number When you are activating Protégé System Management Suite, you are prompted for your serial number. Make sure to have this number available before you activate the program so that you don't have to stop in the middle of the installation. Your serial number is located on the CD-ROM and the inside of the enclosure. How to Avoid Data Loss During Installation The Protégé System Management Suite installation process may stop if some applications (such as Microsoft Outlook or virus-checking programs) are running. Close all running applications to avoid possible data loss. It is strongly recommended that you backup any previous database before upgrading. Backing up the database right away protects you against damage caused by an installation failure or database upgrade malfunction. Protégé System Management Suite Installation Guide 4
How to Install Protégé System Management Suite To use the product, you must install the product using the serial number provided, execute the application and follow the online registration information. This will then allow you to launch it. Starting the Installation The installation will automatically start when the CD-ROM is inserted. If you do not have MSDE installed already you will be immediately prompted to install MSDE as shown below. If you are installing a client only select the No option and continue the installation. To continue select the Yes option and allow the MSDE installation to complete, this can take up to 2-3 minutes. If you have received the files by electronic transmission or downloaded from the Integrated Control Technology ftp server extract the zip file to a known directory, for our example c:/ict and execute the ptsetup.exe file. The c:\ict directory can be deleted when the installation has completed. Entering Product Serial Number Once you have completed the MSDE installation the next step in the installation is to enter the CD-Key or Product Serial Number. See the section How to Locate Your Serial Number on Page 4. Figure 1 Enter Product Serial Number and Company Information To continue select the Next option. 5 Protégé System Management Suite Installation Guide
Figure 2 Invalid Serial Number If the Serial Number can not be validated you will be asked to enter it again. Ensure that the letter O the letter L are not confused for the number 1 and number 0. Software Installation Destination The Protégé System Management Suite can be installed in an alternative location to the default provided however we recommend not to change the default configuration. To continue select the Next option. Figure 3 Installation Destination Selecting Installed Components (Database, Client and Server) If you are installing Protégé System Management Suite on a server computer or as a single machine leave all the options selected as default. If you are installing only the client remove the Database and Server options if they have not already be removed by the wizard. Protégé System Management Suite Installation Guide 6
To continue select the Next option. Database File Location Figure 4 Component Selection The installation wizard allows the setting of the path for the database change this to suite your requirements however we recommend that this is not changed from the default. If you are upgrading an installation at this point ensure you have backed up your database from within the Protégé System Management Suite. To back up your database now Close the installation and follow the steps in the section System Backup on Page 10. To continue select the Next option. Figure 5 Database Location 7 Protégé System Management Suite Installation Guide
Figure 6 Replace or Upgrade Selection If a previous database is found you will be prompted to either upgrade the database or overwrite the database. If you select Yes to overwrite and enter the text Replace you will loose all programmed information. To upgrade an existing installation select the No button. Complete Installation The installation will now install the components and databases as selected in the previous screens. To continue select the Next option. Figure 7 Start Installing Selected Options Protégé System Management Suite Installation Guide 8
Figure 8 Installation Completed Successfully To complete the installation select the Finish option. Once you have finished you now must run the Protégé application and complete the registration information. 9 Protégé System Management Suite Installation Guide
SYSTEM BACKUP Overview If you are upgrading an installation you MUST perform a system backup before completing the upgrade. Failure to do so may cause permanent loss of data. Backing Up Your Database Open the Protégé System Management Suite and perform a login using an operator that has the administration account or at minimum the ability to perform system functions. Select the global options toolbar item from the system menu and then select the back up now button located in the middle. Wait for the back up to complete. Once completed restart the installation and proceed with the upgrade. Protégé System Management Suite Installation Guide 10
SYSTEM REQUIREMENTS Overview The hardware requirements are shown in two sections based on the installation size and communication requirements. A single controller system can operate on the machine recommended below however a higher performance machine is recommended when using Graphics, Photo ID and Automation features. Use the performance specifications appropriate to your installation. Supported Operating Systems The following operating systems are supported by the Protégé System Management Suite server and client application. Microsoft Windows 2000 (*) Microsoft Windows XP Professional Microsoft Windows 2003 Server ** The Microsoft Vista operating system is currently NOT supported, however suitable patches are provided by Microsoft to enable MSDE / SQL Express 2005 to operate, ICT does not provide or support these patches. Consult the Microsoft website for further information. * Support for Microsoft Windows 2000 will not be provided after 31 December 2007 Standard Single Controller Installation A single controller installation consists of a single Protégé System Controller with any number of modules connected. The connection to the controller may be over any variety of communication mediums. For best performance connect using a Ethernet 10/100Mbs connection or similar. Server Hardware Requirements Single Controller Intel Pentium 4, 2.0 GHz 1 GB RAM 5 GB free disk space 1280x1024 video display adapter Mouse / Keyboard Ethernet 10/100MBs When communicating with Remote Sites using Cable Modems, ADSL, PSTN Modem, Cellular or RF other hardware will be required. Multiple Controller Installation A multiple controller installation consists of multiple sites running individual Protégé System Controller s or a single site running multiple Protégé System Controllers. Each controller may any number of modules connected. The connection to the controllers may be over any variety of communication mediums and can communicate independently or on demand. For best 11 Protégé System Management Suite Installation Guide
performance connect using an Ethernet 10/100Mbs connection or similar over a local LAN or WAN network. Server Hardware Requirements Multiple Controller Intel Pentium 4, 3.0 GHz (Dual Core) 2 GB RAM 10 GB free disk space 1280x1024 Video Display Adapter Mouse / Keyboard Dual Ethernet 10/100MBs When communicating with Remote Sites using Cable Modems, ADSL, PSTN Modem, Cellular or RF other hardware will be required. Client Workstation Requirements When performing Graphics, Photo-ID and automation functions from the client workstation a higher performance machine should be installed. Recommended Hardware Requirements Standard Client Intel Pentium 4, 1.8 GHz 512 MB RAM 1 GB free disk space 1280x1024 Video Display Adapter Mouse / Keyboard Ethernet 10/100MBs Recommended Hardware Requirements Graphics and Photo-ID Intel Pentium 4, 2.0 GHz (Dual Core) 1 GB RAM 2 GB free disk space 128MB, 1280x1024 32-bit Colour Video Display Adapter, True Colour Mouse / Keyboard Ethernet 10/100MBs Protégé System Management Suite Installation Guide 12
CONTACT Introduction The Protégé System Management Suite is installed under a standard binary license agreement. Contact Information Integrated Control Technology welcomes all feedback. Please visit our website or use the contact information below. Integrated Control Technology P.O. Box 302-340 11 Canaveral Drive North Harbour Post Centre Albany, Northshore City 0632 Auckland Auckland New Zealand New Zealand Phone: +64-9-476-7124 Fax: +64-9-476-7128 www.integratedcontroltechnology.com 13 Protégé System Management Suite Installation Guide
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Integrated Control Technology Limited 11 Canaveral Drive, Albany, North Shore City 0632, Auckland, New Zealand P.O. Box 302-340, North Harbour, Auckland, New Zealand Phone: +64 (9) 476 7124 Fax: +64 (9) 476 7128