CompTIA Cloud Essentials Certification Exam Objectives EXAM NUMBER: CLO-001

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CompTIA Cloud Essentials Certification Exam Objectives EXAM NUMBER: CLO-001 1

About the Exam The CompTIA Cloud Essentials certification exam is a vendor-neutral technical qualification. The exam is relevant to: Business analysts Business process owners Technical support staff Managed service provider personnel New datacenter staff Sales/marketing staff in cloud product or service management environments The CompTIA Cloud Essentials exam will show that successful candidates: Have the knowledge and understanding of cloud computing principles and concepts Understand what cloud computing means from a business and technical perspective Comprehend what is involved in moving to and governing the cloud EXAM DEVELOPMENT CompTIA exams result from subject matter expert workshops and industry-wide survey results regarding the skills and knowledge required of an entry-level IT professional. CompTIA AUTHORIZED MATERIALS USE POLICY CompTIA Certifications, LLC is not affiliated with and does not authorize, endorse or condone utilizing any content provided by unauthorized third-party training sites (aka brain dumps ). Individuals who utilize such materials in preparation for any CompTIA examination will have their certifications revoked and be suspended from future testing in accordance with the CompTIA Candidate Agreement. In an effort to more clearly communicate CompTIA s exam policies on use of unauthorized study materials, CompTIA directs all certification candidates to the CompTIA Certification Exam Policies. Please review all CompTIA policies before beginning the study process for any CompTIA exam. Candidates will be required to abide by the CompTIA Candidate Agreement. If a candidate has a question as to whether study materials are considered unauthorized (aka brain dumps ), he/she should contact CompTIA at examsecurity@comptia.org to confirm. PLEASE NOTE The lists of examples provided in bulleted format are not exhaustive lists. Other examples of technologies, processes or tasks pertaining to each objective may also be included on the exam although not listed or covered in this objectives document. CompTIA is constantly reviewing the content of our exams and updating test questions to be sure our exams are current and the security of the questions is protected. When necessary, we will publish updated exams based on existing exam objectives. Please know that all related exam preparation materials will still be valid.

TEST DETAILS Required exam CLO-001 Number of questions 50 Length of test 60 minutes Recommended experience At least six months of experience working in or associated with an IT environment, with direct involvement in IT-related tasks, responsibilities and/or decision-making Passing score 70 on a 100 900 point scale EXAM OBJECTIVES (DOMAINS) The table below lists the domains measured by this examination and the extent to which they are represented: DOMAIN PERCENTAGE OF EXAMINATION 1.0 Characteristics of Cloud Services from a Business Perspecitive 15%.0 Cloud Computing and Business Value 0%.0 Technical Perspectives/Cloud Types 0% 4.0 Steps to Successful Adoption of Cloud Computing 15% 5.0 Impact and Changes of Cloud Computing on IT Service Management 15% 6.0 Risks and Consequences of Cloud Computing 15% Total 100%

1.0 Characteristics of Cloud Services from a Business Perspective 1.1 1. Understand common terms and definitions of cloud computing and provide examples. Describe the relationship between cloud computing and virtualization. 1. Name early examples of cloud computing. 1.4 1.5 Understand several common definitions of cloud computing and their commonalities/differences. Recognize what types organizations might benefit from cloud computing. 1.6 Recognize what types organizations might not benefit from cloud computing. 1.7 Distinguish between the different types of clouds, including XaaS, IaaS and PaaS, and give examples of them.

.0 Cloud Computing and Business Value.1 Recognize the similarities and differences between cloud computing and outsourcing.. Understand the following characteristics of clouds and cloud services from a business perspective: Scalability Security Hardware independence Variable costs Time to market Distribution over the Internet. Demonstrate how the characteristics of cloud computing enhance business value.

.0 Technical Perspectives/Cloud Types.1 Understand the difference between private and public types of clouds from a technical perspective and provide examples.. Understand at a high level the following important techniques and methods for cloud computing deployment: Networking Automation and self service Federation The role of standardization. Explain technical challenges and risks for cloud computing and methods to mitigate them for: Cloud storage Application performance Data integration Security.4 Describe the impact of cloud computing on application architecture and the application development process.

4.0 Steps to Successful Adoption of Cloud Computing 4.1 Explain typical steps that lead to a successful adoption of cloud computing services: Understand selection criteria for a pilot Relate SaaS, PaaS and IaaS deployment to organizational goals 4. Understand the roles and capabilities of cloud computing vendors and dependencies on the vendors. 4. Understand the following organizational capabilities that are relevant for realizing cloud benefits: Skills that are required in an organization that is adopting cloud computing Critical success factors 4.4 Describe multiple approaches for migrating applications.

5.0 Impact and Changes of Cloud Computing on IT Service Management 5.1 Understand the impact and changes of cloud computing on IT service management in a typical organization: Service strategy Service design Service operation Service transition 5. Use a structured approach based on ITIL to explore the potential impact of cloud computing in your organization.

6.0 Risks and Consequences of Cloud Computing 6.1 Explain and identify the issues associated with integrating cloud computing into an organization s existing compliance risk and regulatory framework: Security, legal, compliance and privacy risks 6. Explain the implications for direct cost and cost allocations. 6. Understand how to maintain strategic flexibility.

Cloud Essentials Acronyms The following is a list of acronyms that appear on the CompTIA Cloud Essentials exam. Candidates are encouraged to review the complete list and attain a working knowledge of all listed acronyms as a part of a comprehensive exam preparation program. ACRONYM ANSI API ASP BBS BPaaS CaaS CAPEX CIO CMS CRM CSP DR ERP FTP GLBA GUI IaaS iscsi ISDN ISO ITaas ITIL ITSM KVM LDAP MaaS MSP MTTR NIST OEM OPEX OS OWASP PP PV SPELLED OUT American National Standards Institute Application Programming Interface Application Service Provider Bulletin Board System Business Process as a Service Communications as a Service Capital Expense Chief Information Officer Content Management System Content Records Management Cloud Service Provider Disaster Recovery Enterprise Resource Planning File Transfer Protocol Gramm Leach Biley Act Graphical User Interface Infrastructure as a Service Internet Small Computer System Interface Integrated Services Digital Network International Standards Organization Information Technology as a Service Information Technology Infrastructure Library information Technology Service Management Kernel Virtual Machine Lightweight Directory Access Protocol Monitoring as a Service Managed Service Provider Mean Time to Repair National Institute of Standards and Technology Original Equipment Manufacturer Operating Expense Operating System Open Web Application Security Project Physical to Physical Physical to Virtual ACRONYM PaaS PII PPP PPTP QoS ROI RPO RTO SaaS SAN SDLC SFTP SLA SNMP SOA SSL TaaS TCO TCP/IP USB VP VV VLAN VPN VTL VTP WAN XaaS SPELLED OUT Platform as a Service Personally Identifiable Information Point-to-Point Protocol Point-to-Point Tunneling Protocol Quality of Service Return on Investment Recovery Point Objective Recovery Time Objective Software as a Service Storage Area Network Synchronous Data Link Control Secure File Transfer Protocol Service Level Agreement Simple Network Management Protocol Service Oriented Architecture Secure Sockets Layer Testing as a Service True Cost to Own Transmission Core Protocol/Internet Protocol Universal Serial Bus Virtual to Physical Virtual to Virtual Virtual LAN Virtual Private Network Virtual Tape Library VLAN Trunk Protocol Wide Area Network Anything as a Service 015 CompTIA Properties, LLC, used under license by CompTIA Certifications, LLC. All rights reserved. All certification programs and education related to such programs are operated exclusively by CompTIA Certifications, LLC. CompTIA is a registered trademark of CompTIA Properties, LLC in the U.S. and internationally. Other brands and company names mentioned herein may be trademarks or service marks of CompTIA Properties, LLC or of their respective owners. Reproduction or dissemination prohibited without written consent of CompTIA Properties, LLC. Printed in the U.S. 0160-Nov015