Interaction Design. Chapter 7 May 28th, 2014, 9am-12pm): Prototyping UX - From Sketch to Prototype

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Interaction Design Chapter 7 May 28th, 2014, 9am-12pm): Prototyping UX - From Sketch to Prototype

Recap Day 6: LMU München Medieninformatik Alexander Wiethoff + Andreas Butz Interaction Design SS2014 2

LMU München Medieninformatik Alexander Wiethoff + Andreas Butz Interaction Design SS2014 source: [8] 3

Jonas, Generative tools, 2001 ANALYSIS Definition of the system What is the problem? EVALUATION Possible alternatives What future do we want? SYNTHESIS Design of final solutions What do we implement? brief solution The designer is a problem-scouter The designer is a story-teller The designer is an executor LMU München Medieninformatik Alexander Wiethoff + Andreas Butz Interaction Design SS2014 source: [4] 4

frequent users novice users expert users infrequent users LMU München Medieninformatik Alexander Wiethoff + Andreas Butz Interaction Design SS2014 5

BMW Racing Cockpit image source BMW LMU München Medieninformatik Alexander Wiethoff + Andreas Butz Interaction Design SS2014 6

Different user types and usage frequency will require dedicated solutions. LMU München Medieninformatik Alexander Wiethoff + Andreas Butz Interaction Design SS2014 7

Summary Three main data gathering methods: interviews, questionnaires, observation Four key issues of data gathering: goals, triangulation, participant relationship, pilot Interviews may be structured, semi-structured or unstructured Observation may be direct or indirect, in the field or in controlled setting Techniques can be combined depending on study focus, participants, nature of technique and available resources CCtsource: [8] LMU München Medieninformatik Alexander Wiethoff + Andreas Butz Interaction Design SS2014 8

Summary Creating a Good Questionnaire: Keep your questionnaire short. In fact, the shorter the better. Use simple and direct language. The questions must be clearly understood by the respondent. Begin with a few non-threatening and interesting items. Place the most important items in the first half of the questionnaire Leave adequate space for respondents to make comments. Perform iterative pre-tests and eliminate or replace questions that are hard to understand or lead to useless / unsatisfying results. Accommodate all answers Note the difference between interviews and questionnaires LMU München Medieninformatik Alexander Wiethoff + Andreas Butz Interaction Design SS2014 source: [10] 9

Overview: Intro & Designprocess Phase Values and Levels of Prototyping UX Prototyping Techniques Prototyping Case Study

User-experience design Information architecture Communication design Interaction design Industrial design User Interface engineering Usability engineering Human factors Human-computer interaction source: [11]

User Experience Design Technology UX Business Design Peter Morville http://semanticstudios.com

User Experience Design Peter Morville http://semanticstudios.com

Getting the right Design and the Design right Bill Buxton - Sketching User Experiences source: [1]

User Study Design The Purpose of User Studies Research Aims: Reliability, Validity and Generalizability Research Methods and Experimental Designs Ethical Considerations HCI-related and practical information for your own studies Interpretation of Data and Presentation of Results Front Stage http://www.markabull.com/wp-content/uploads/2011/01/stage.jpg

Back Stage http://blog.entrepreneurthearts.com/etablog/wp-content/uploads/2010/08/backstage.jpg

User Interface Transferring Coordinating Storing

Double Diamond source: [8]

Double Diamond Why? and How? source: [8]

Double Diamond What? source: [8]

We focus on source: [8]

Overview Research Innovate Prototype A study of the design process - Design Council London source: [8]

Overview Tell a story Make it tangible Research Innovate Prototype

Overview: Intro & Designprocess Phase Values and Levels of Prototyping UX Prototyping Techniques Prototyping Case Study

For the Designer: For the End User: Exploration Visualisation Feasibly Inspiration Collaboration Effectiveness / Usefulness A change of viewpoint Usability Desirability For the Producer: Conviction Specification Benchmarking source: [5]

It s really hard to design products by focus groups. A lot of times, people don t know what they want until you show it to them. Steve Jobs

Fidelity v. Resolution low resolution low fidelity high resolution low fidelity high resolution high fidelity source: [5]

Low Fidelity High Fidelity Open Discussion Sharp Opinions Prompting Required Self Explanatory Quick and Dirty Deliberate and Refined Early Validation Concrete Ideas source: [5]

Low Resolution High Resolution Less Details More Details Focus on core interactions Focus on the whole Quick and Dirty Deliberate and Refined Early Validation Concrete Ideas source: [5]

1st Iteration low-res/low-fi

4th Iteration high-res/high-fi

80/20 rule http://www.swissknifeshop.com/media/catalog/product/cache/1/image/5e06319eda06f020e43594a9c230972d/v/m/vm_53831--91_sol_front_ax1000.jpg source: [7]

A principle for setting priorities: users will use 20% of the features of your product 80% of the time. Focus the majority of your design and development effort (80%) on the most important 20% of the product. source: [7]

Overview: Intro & Designprocess Phase Values and Levels of Prototyping UX Prototyping Techniques Prototyping Case Study

Paper-prototyping

What is it? Paper prototyping is a widely used method in the usercentered design process, a process that helps developers to create products/screen based applications that meets the user's expectations and needs. It is throwaway prototyping and involves creating rough, even hand sketched, drawings of an interface to use as prototypes, or models, of a design.

History Paper prototyping started in the mid 1980s and then became popular in the mid 1990s when companies such as IBM, Honeywell, Microsoft, and others started using the technique in developing their products.

Paper prototype of a typical form-filling screen Paper prototype of a tabs-based design User test of a low-fidelity paper prototype of a website Typical set-up of the usability laboratory for a test session with a paper prototype photo credits NN Group

User test of a device-based interaction User test of a high-fidelity paper prototype of a homepage. Testing hardware user interfaces: mockup of a kiosk. photo credits NN Group

http://www.balsamiq.com/products/mockups

Source: YouTube

Video-prototyping Image Source: CIID http://2.bp.blogspot.com/-cbtuuif7rz4/u0mbjkcufgi/aaaaaaaaei4/fyp1bjocdvy/s1600/canon+xf205+left+side+view.jpg

Intro www.ciid.dk 11.04.2008 Acting out the Scenario

Intro www.ciid.dk 11.04.2008 Quick Kiosk Mock-up

Sketching with Hardware photo credits alexander wiethoff

basic stamp bx 24 basic atom pic higher level lower level Assembly

Atmel AT Mega 328 Raspberry PI http://upload.wikimedia.org/wikipedia/commons/3/3d/raspberrypi.jpg http://www.onlymine.de/wp-content/uploads/arduino-nano-board-z.jpg

Thermistor Bend Sensor PIR Sensor photo credits wikimedia

Force Sensor Potentiometer Magnet Switch photo credits wikimedia

Distance IR Sensor Touch QT Sensor Ultrasound Sensor photo credits wikimedia

photo credits alexander wiethoff

photo credits alexander wiethoff

Quick video overview photo credits alexander wiethoff

video alexander wiethoff

Overview: Intro & Designprocess Phase Values and Levels of Prototyping UX Prototyping Techniques Prototyping Case Study

Some Examples from a school called Copenhagen Institute of Interaction Design (CIID)

Some Examples from a school called Copenhagen Institute of Interaction Design (CIID)

Phase 1 User Research Field Research 2 Weeks 2 Weeks Desk Research Phase 2 Analysis and Concept Generation Concepts Phase 3 Prototyping Prototyping Phase 4 Usability Testing LO Fidelity HI Fidelity Phase 5 Implementation Final Prototype

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CASES 74 Thanks for your attention

References (books) Bill moggridge: designing interactions Publisher: The MIT Press; 1 edition (October 1, 2007) ISBN-10: 0262134748 Bill buxton: sketching the user experience Publisher: Morgan Kaufmann (March 30, 2007) ISBN-10: 0123740371 Don norman: the design of everyday things Publisher: Basic Books (September 17, 2002) ISBN-10: 0465067107 Kevin mullet: designing visual interfaces Publisher: Prentice Hall PTR (December 15, 1994) ISBN-10: 0133033899 links: www.ciid.dk www.arduino.cc http://www.useit.com/papers/guerrilla_hci.html