INDEPENDENT SOLUTIONS. WORLD CLASS SERVICE. INTERNATIONAL MAILING SOLUTIONS
I N T E R N A T I O N A L M A I L I N G S O L U T I O N S We Deliver Quality Mailings that Enhance Your Business Your printed materials business correspondence, direct mail pieces, newsletters, publications, books, parcels communicate your corporate identity. Clean, on-time delivery of these materials demonstrates that you are quality conscious helps enhance your brand and reduces any potential obstacles to communicate your message. Quality mailings strengthen your competitive position. Handling detailed mailing logistics is what IMS is all about. We are an experienced, international printed matter logistics company that understands the importance of getting your mail delivered on time, within budget, and in excellent condition. We have worked with Fortune 500 companies, major publishers, and direct marketing firms to expedite mailings of all types and in quantities up to millions of pieces. IMS has helped them improve their mailing efficiency and control costs. We can do the same for you.
IMS guides us through the mailing process for foreign and Canadian mail. They advise us about sorting procedures for foreign mail and keep us up to date on all current Canadian mailing indicias. This enables us to directly print the Canadian indicia onto our clients mail pieces. Our clients love this! IMS customer service is superior, which enables us to satisfy our clients needs. Owner, direct marketing and fulfillment company Expert Advice for Optimizing Your Mailing Projects Every mailing is unique, so standard mailing solutions may not always apply. Determining the best delivery for your mailing involves several factors: Size of the mailing piece Weight of the mailing piece Design: Is the mailing enclosed in a polybag, envelope or box or is it a postcard or tabbed self-mailer? Does the mailing have a business reply card? Quantity to be delivered per country Delivery deadline Mailing budget IMS has handled all types of mailings to all parts of the world under various schedule and budget scenarios. We know from experience what works. Our solutions are customized to meet our clients specific requirements. We have a solid track record of developing mailing solutions that save our clients money and meet their deadlines, without sacrificing the quality of the mailings. 3
We don t just expedite your mailing, we optimize it. Because of our experience and in-depth knowledge of mailing issues, we are a valuable information resource to our clients. For example, we advised a client to slightly modify the size of a mail piece, which resulted in significant savings in the final mailing cost. Our time- and cost-saving recommendations extend to all phases of the mailing process, from the design, to the list management, to the printing and assembling of the mail piece. Tip: When determining your international mail delivery schedule, remember to accommodate a country s observance of a holiday or religious event. IMS will help you manage all the activities required to implement a successful mailing program. We will: Coordinate the production and mailing schedule with all the participants: you, the graphic designer, data processing vendor, lettershop, and the print broker or printer. Perform quality control: ensure your lists are properly sorted to speed the delivery process; check your pieces at your mail/fulfillment shop. Pick up and transport your mailings to the appropriate postal authority. Ensure the most efficient method of delivering your mail. In short, we do everything possible to guarantee a smooth, error-free delivery of your printed materials to their final destination. Tip: Carefully review the text and design of your international mailings to ensure that the terms and colors you use are not associated with any cultural taboos in the destination country.
The Best Mailing Solution for Your Needs Tip: Check the accuracy of the international address formats of your materials prior to printing to ensure deliverability. IMS is an independent printed matter logistics company that works with many post offices. We have excellent relationships with postal authorities around the world and are well versed in their regulations. Through our years of experience, we know their strengths. We put this knowledge to use in creating a routing configuration for your mail that complies with country post office requirements and meets your mailing needs. Our distribution is difficult. We ship to destinations all over the world some of which are in remote locations. No matter what the destination, IMS moves our shipments quickly. I would rank them right at the top of the list of mail distribution companies we ve used. Project Manager, Fortune 500 company
Tip: Involve your international mailing service provider during the development of a mail piece. They can provide advice on how to design a mail piece that will ensure the best possible postage discounts and timely delivery. IMS provides value-added customer service. They pay attention to the details, from evaluating the most appropriate transportation modes, to following through with the postal authorities. They spend time at my lettershop to ensure a quality delivery. Every one of my mailings is a challenge, but IMS always gets the job done right, on time, every time. Circulation Manager, major business publication There are three ways to mail from the US to another country: Post mail in the US postal service: The indicia signifies your US origin. A-B-C mailing: Mail is transported by a foreign post office to the final country destination. The foreign country indicia signifies an international presence for your firm. Direct injection: Mail is transported to the final country destination and posted in that country s postal system. The indicia and postage is from the same country, signifying a local country presence for your firm. IMS knows the advantages and disadvantages of each option and will help you evaluate the best approach for your mailing.
When I am choosing vendors, customer service is the single most important factor I consider. IMS offers the best customer service in the business. They always make us feel like we are their most important client. Marketing Communications Manager, international manufacturing firm We Handle Your Mail with Care Our goal is to amaze you with our service and responsiveness. We work for you, providing a custom solution that meets your expectations. Working with IMS means you will receive quick response to your requests hands-on, in-person interaction and quality control during the development of your mailing focused attention to schedules and details and value-added tips and advice. Our knowledge of foreign mailing regulations is comprehensive and current. Through our active involvement in several international mailing industry organizations, we stay abreast of the latest industry trends and keep our clients current on any upcoming changes in postal regulations. We have an extensive logistical network and positive relationships with postal authorities worldwide. The IMS team is always accessible to you. When you call, you talk to one of us, not a voice mailbox. Our average turnaround time for a quotation is less than 24 hours.
IMS is often asked to handle challenging scenarios involving quick turnarounds and/or complicated deliveries. Our success in meeting our clients expectations is why we have a high percentage of repeat business. Our clients trust us and know we will handle their mail with care. IMS consists of entrepreneurial executives who have a sense of urgency. We treat every mailing project as if it were our own. We understand your issues and the importance of your deadlines, timely invoicing, delivery of a quality mailing to your customer and your need to control mailing costs. We work as part of your in-house team, recommending ways to optimize your mailings, checking for errors, and alerting you to postage changes. We not only provide time- and cost-efficient mailing solutions, but peace of mind. Tip: Make sure your contact information is universal. Whenever you list a phone number, be sure to include the country and city code. Or include an email address for responses. IMS represents integrity, professionalism, and strong personal service. In an industry experiencing rampant consolidation, IMS occupies a solid, secure position as a company dedicated to satisfying your requirements. Put your mailing projects in the hands of people you can trust IMS. We assure independent solutions and world-class service. IMS makes my job easier. I don t have to spend time handholding or checking up on them. They keep me informed throughout the project. I know they will do the job right. Their pricing is very competitive, their delivery is above average, and their customer service is what sets them apart from other firms. Circulation Manager, major business publisher
We know we can depend on IMS. They are responsive to our needs and our clients needs. They have worked through some seemingly difficult issues, going the extra mile to solve a problem. They help make us successful, which makes our clients successful. Working with IMS is a win-win situation. Senior Vice President of Operations, direct marketing firm Comprehensive Mailing Services IMS provides a full range of mail, publication, warehousing, fulfillment, transportation and logistics services. We ll assist you during the development and preparation of your mailing, and follow through with these services: Mail Services International Mail First Class Mail Printed Matter Publications Canadian Mail Business Reply Service International Surface Mail Domestic Mail Domestic Flat Service Publications Polybagging Onserts Carrier Cards Ink Jet Labeling Logistics Courier Services International Courier International Printed Parcel Freight Services International Freight Domestic Freight For more information on IMS or for a same-day quotation on your next mailing project, call toll free, 877 MAIL IMS (877.624.5467), visit our web site at www.mailims.com, or send an email to quote@mailims.com. My mailings are in good hands with IMS. I don t have to worry, IMS takes care of everything. I used to get quotes from three different vendors. Now I use IMS exclusively, that s how confident I feel about their pricing and service. Production Specialist, direct marketing company
International Mailing Solutions, LLC Toll free: 877 MAIL IMS (877.624.5467) Web: www.mailims.com