Global MPLS Networks and the use of Extended-Net Networks Margareta Sauger Sr. Business Development Manager Enterprise, Americas www.pccwglobal.com
Agenda Company Overview Technology Overview Extended-net strategy MPLS Overview: Benefits and Performance MPLS InterCarrier Interconnects How ICIs work? Putting it Into Practice Case Studies Global leader in consumer products Global leader in the supply of electronic components Summary and Conclusion Add Your Logo here Do not use master
PCCW Global Connected with Your World Company Overview PCCW Global provides integrated global communications solutions, as a wholly-owned operating division of PCCW Limited. Worldwide coverage: Centers in Hong Kong, Herndon, Virginia - US, London - UK and Dubai UAE; Middle East, Africa, Europe, Asia and the Americas, PCCW Global serves the voice and data needs of multinational enterprises, as well as the operational requirements of service providers Reach in more than 1,300 cities and 110 countries Resilient Global Infrastructure & Robust Network: Fully redundant and resilient Technology-independent, MPLS-based NGN provides the highest levels of availability, reliability, efficiency, security, flexibility and quality of service anytime, anywhere Service Excellence: Regional and global projects teams for on-the-ground support 24 x 7 network operation centers to guarantee speed restoration & ensure high service quality Competitive SLAs in emerging markets Innovative Solutions with Leading-edge Technology: The widest range of integrated communications solutions Fully-meshed IP, fiber and satellite network Data and voice solutions, cost-effective value-added & managed services, network-monitoring: all based on leading-edge technologies
PCCW Global Product Portfolio
Extended-Net Strategy Customers want to work with one carrier for all their global telecommunications needs. Is there a true global telecommunications carrier? Economic downturn preventing large scale network implementations Regulatory issues Testing the waters in a new, and potentially, emerging market One PoP vs two InterCarrier Interconnects (ICIs) argument ICIs to supplement network facilities or for strengthening global offering with local top-quality partners.
Multi-Protocol Label Switching (MPLS) MPLS allows for Voice, Video, and Data traffic to be prioritized on the same port. Multi-Protocol Label Switching (MPLS) fuses the intelligence of routing with the performance of switching Routing is based on the label in the MPLS header instead of the IP header. Routers in a network build routing tables similar to those used for IP, but instead of an IP address, the routing tables contain label numbers. Frame Relay ATM Private Lines IP Becoming Obsolete Limited Vendor Support Complexity Cost Scalability Cost Connectionless Service (No guarantee of service) No Traffic Engineering Add Your Logo here Do not use master
MPLS Overview IETF RFC 4364 (2547bis) Combined with proposals from Cisco, IBM, and Toshiba circa 1997 MPLS packets can run on other L2 technologies such as ATM, FR, PPP, Ethernet. MPLS allows for the creation of secure, policy-based VPNs over a variety of underlying networks across multiple carriers.
MPLS Benefits and Performance Quality of Service (QoS): The overall performance of the network supported by SLAs. SLA terms include: Availability, Packet loss, Latency, and Jitter. Class of Service (CoS): The ability to differentiate and treat packets differently based on importance and time sensitivity Class of Service allows for MPLS users to prioritize different types of data depending on their requirements and applications. Most carriers offer anywhere between 3-6 different levels of CoS. Gold Level: Voice traffic, HPBX Silver+: Streaming Video, Mission critical data, PCCW s High-Definition Video Conference solution Silver: Oracle, SAP, and other business critical applications Bronze: Email, http, etc.
MPLS InterCarrier Interconnects RFC 4364 describes multiple methodologies of connecting autonomous systems. MPLS ICIs (formerly known as NNIs) allow for two carriers to seamlessly expand their network to provide VPNs in locations where they do not manage owned facilities. ICIs allow for regional carriers to offer global services to their customers. Scalable, secure, proven method to expand into a developing region. Relationship-based SLAs, Procedures, Pricing, CoS Mapping, etc. all is negotiated prior to implementation and is updated on continual basis.
How ICI s Work? PCCW Global MPLS VPN Service Concept Customer s View Partner s Network PCCW Global s View PCCW Global Network
Putting it Into Practice Multiple Regional Network Providers vs. One Network Provider with Extended Reach Comparable Costs ICIs require minimal infrastructure investments or expensive backhauls. Dealing with one Carrier instead of multiple Carriers allows for IT to cut down on cycles. Ensure that One Network Provider has experience with providing a seamless network solution. Successful ICIs require 2-4 months of negotiations between Carriers before implementation. Implementation Timeframes Request for Proposal: 1-3 months Decision: 1-3 months Implementation: 3-8 months (dependant on the size and locations of VPN)
Putting it Into Practice What to look for? SLAs Single SLA across multiple networks pre-negotiated. Performance Round-trip delay (RTD) should be very comparable. Most carriers have performance information via Web portal. Redundancy Review network maps and request specific routes for diversity if required. Coverage Carriers using ICIs for longer periods of time have greater coverage than those going it alone or just implementing their first ICI.
Case Study # 1 A Global Company: oral care, health and household products PCCW Global Solution: Phase 1: 9 China sites with connectivity to US hub Phase 2: 4 Vietnam sites Phase 3: 34 India sites Phase 4: 6 sites in central Asia Migrated from MCI / CT FR network onto IP-VPN within 3 months Adopt Phased approach with parallel run during migration. PCCW Global Strength: One stop shop hassle free OSS service and solution (local loop ordering, network management, router management & monitoring, etc.) Cost-effective solution with any-to-any connectivity (NNI to partners with one MPLS cloud) Rich Project Management experience, especially for China Global account management team coverage Add Your Logo here Do not use master
Case Study # 1 PCCW Global Network Solution Azerbaijan Ukraine Belarus Georgia Kazakhstan Uzbekistan Phase 4 6 sites Phase 1 9 sites China EMEA Vietnam Phase 2 4 sites HK MPLS DR Site India Primary Site USA Phase 3 34 sites Email Server
Case Study # 2 A Global leader in the supply of electronic components PCCW Global Solution: Phase 1: 11 China sites with connectivity to Montreal hub Phase 2: 3 India sites Phase 3: 3 Pacific sites Phase 4: 14 Rest of Asia sites Migrated from BT / CT ILC, FR networks onto MPLS within 3 months Adopt Phased approach with parallel run during migration. PCCW Global Strength: One stop shop hassle free OSS service and solution (local loop ordering, network management, router management & monitoring, etc.) Cost-effective solution with any-to-any connectivity (NNI to partners with one MPLS cloud) with consistent SLA for existing & future growth applications, including voice & video Rich Project Management experience, for China and Asia Pacific Global account management team coverage Add Your Logo here Do not use master
Phase 1 11 Sites Beijing GZ NJ CDC Qingdao Beijing Tianjin Guangzhou Nanjing Shenzhen SHG Shanghai Xiamen Xiamen Chengdu Suzhou Christchurch 2Mbps Ethernet (TNZI provides managed router) Sydney 2M Ethernet Phase 3 3 Sites Melbourne 2M Ethernet Qingdao Chengdu TNZI MPLS Suzhou SoulAustralia MPLS Philippines/ Manila Tianjin China Telecom Manila Shenzhen Montreal 50Mbps Ethernet BKK Bangkok Montreal 50Mbps Ethernet (backup) Telus MPLS AS3491 MPLS SG1 EQX Asia HQ 10Mbps Fast Ethernet SG2 NTP Bangalore India Seoul Warehouse Bharti MPLS Tokyo KL Hong Kong NOL Buig Taipei Daegu Mumbai Seoul KEY New Delhi PE Phase 2 3 Sites Tokyo Osaka Hong Kong Penang KL Taipei Hsinchu Phase 4 14 Sites Customer-provided CE Local Loop Circuit (LLC)
Summary MPLS has become more ubiquitously available globally. MPLS Intra Carrier Interconnects allow Enterprises to build their network with one carrier that can provide services globally. Carriers using an ICI Strategy allow Enterprises to focus on their business rather than managing numerous global carriers. Critical issues to look at in the carrier selection process are: ICI partner depth and experience Redundant connections End-to-end SLA s Add Your Logo here Do not use master
Add Your Logo here Do not use master Thank You Margareta Sauger Sr. Business Development Manager Enterprise, Americas www.pccwglobal.com